2AAOUEF2REV4QMWWearable Help Button

User Manual 2 Table of Contents TABLE OF CONTENTS Service _______________________________________________________________ 3 Getting Started _____________________________________________________________ 3 Receiving Help in an Emergency _____________________________________________ 4 Support ___________________________________________________________________ 5 Base Station __________________________________________________________ 6 Placement of Base Station ___________________________________________________ 6 Maintenance _______________________________________________________________ 6 Wearable Help Button __________________________________________________ 8 General Function ___________________________________________________________ 8 Wearing Device ____________________________________________________________ 8 Maintenance _______________________________________________________________ 8 Updates & Alerts _____________________________________________________ 10 Establishing Emergency Contacts & Roles ____________________________________ 10 Setting Alerts _____________________________________________________________ 10 FAQ ________________________________________________________________ 12 Regulatory Compliance _______________________________________________ 16 3 Service Getting Started There are 5 easy steps to set up your QMedic Service: Step 1: Select placement of QMedic Base Station. See “Placement of Base Station” section on page 6 for tips on placement. Figure 1: Use the above figure for Steps 2-4 Step 2: Plug the base station power cord in to a standard power outlet (i.e. not one that is controlled by a switch, etc.). Step 3: Connect the provided telephone cord to the wall jack and the port on the Base Station that says “Wall”. You will have to temporarily disconnect any phone connected to this wall jack. The line must run directly from the wall jack to the Base Station. 4 Step 4: If you would still like to have a phone connected to this wall jack, it now has to be connected to the Base Station. Connect the line from your phone to the Base Station port that says “Phone”. Step 5: Place a test call to our emergency call center by pressing the wearable help button. Receiving Help in an Emergency When you press the wearable help button while in range of the Base Station or the “Help” button on the Base Station, the following will take place: 1. You will hear the Base Station dial our call center 2. As you hear additional dialing on the line, our Base Station is transmitting information about you to our emergency call center. 3. Our call responder will answer the call and already have the information he or she needs to help you (e.g. name, address, special instructions, family members to call, etc.) 4. You will be able to communicate with our call responder through a speaker and microphone located on the Base Station (you cannot communicate through the Wearable Help Button). 5. Our trained call responder will assess your situation and get you the help you need. This help could include contacting emergency services or a family member depending on the situation and your contact preferences. In an emergency situation where no family is reachable, the responder will call emergency services. 6. At your request, we can remain on the line until someone arrives to help. 5 Support If you need to reach QMedic customer support, please call 1-877-241-2244. The QMedic Base Station and Wearable Help Button can only be serviced by QMedic. 6 Base Station Placement of Base Station Location in the home: The Base Station must be placed inside of the home. The best placement is in a central room where the user spends most of his or her time. Ideally the area around the Base Station is free from clutter to prevent signal blockage. Also, you should avoid positioning the Base Station in an area where there is competing noise (e.g. TV, radio, dishwasher, etc.) that might make it harder to communicate. To ensure maximum range for your Wearable Help Button, do not place the Base Station next to a refrigerator, microwave or metal cabinets. Best type of surface for placement: Ideally, you can find a flat surface that is not tablecloth or padded (could reduce range of speaker/microphone). Range Limits: In a typical setup, the QMedic Wearable Help Button is within range of the Base Station throughout an average suburban home. However, the range that you experience is highly dependent on the specific setup of your home. Maintenance Keep Phones On the Hook: If any phone is off the hook and occupying the phone line, your Base Station will not be able to complete an emergency call. Cleaning instructions: Follow these steps to clean your Base Station: 1. Temporarily unplug the power cord from the wall outlet and unplug the phone cord from phone jack. 7 2. Lightly wipe the Base Station with a soft cloth and a non-abrasive or detergent based cleaning product. Spray cleaner on to cloth, not directly on to Base Station. 3. Reconnect the power cord and phone cord. Press the Wearable Help Button to test that the system is working. 8 Wearable Help Button General Function When you press the Wearable Help Button and you are in range of the Base Station, a signal is sent to the Base Station. The Base Station will then generate a call to our emergency call center. The Wearable Help Button does not have a microphone or speaker for you to communicate with the responder (communication occurs only through the Base Station). The Wearable Help Button also has embedded sensors that may be able to detect an emergency even when you are not able to press the button. In this case, a signal will automatically be sent over the phone line. Wearing Device Wear Always: You should always wear your Wearable Help Button, even when you are sleeping, bathing or outside of your residence. Water: The Wearable Help Button is designed such that you can wear it in the shower, bath, while washing dishes, etc. You should avoid submerging the device in water f…

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Retlif Testing Laboratories, Test Report R-5742N-1, EveryFit, Inc. FCC ID: 2AAOUEF2REV4QMW TECHNICAL INFORMATION MANUFACTURER APPLICANT Name: EveryFit, Inc. Name: EveryFit, Inc. Address: 33 Richdale Ave., Suite 109 Address: 33 Richdale Ave., Suite 109 City, State, Zip: Cambridge, MA 02140 City, State, Zip: Cambridge, MA 02140 TEST SPECIFICATION: FCC Rules and Regulations Part 15, Subpart C, Section 15.231 TEST PROCEDURE: ANSI C63.4:2003 TEST SAMPLE DESCRIPTION TEST SAMPLE: Wearable Help Button BRANDNAME(s): QMedic MODEL: EF2-4 FCC ID: 2AAOUEF2REV4QMW TYPE: Wearable Device POWER REQUIREMENTS: 3VDC via one (1) internal CR2032 battery FREQUENCY OF OPERATION: 315MHz The Wearable Help Button is a body worn device used for ensuring the safety of older adults in the event of a medical emergency. Once a health emergency has been detected the device transmits an emergency safety signal to the base station which then initiates a phone call to a call center. SUPPORT EQUIPMENT: No support equipment was utilized during the course of this testing program. 1 Retlif Testing Laboratories, Test Report R-5742N-1, EveryFit, Inc. FCC ID: 2AAOUEF2REV4QMW PURPOSE: The purpose of this test program was to demonstrate compliance of the Wearable Help Button to the requirements of FCC Part 15.231. Tests Performed The test methods performed on the Wearable Help Button are shown below: FCC Part 15, Subpart C Test Method 15.231(b) Field Strength of Fundamental Emissions 15.231(b) Duty Cycle Determination 15.231(b)(3) Field Strength of Spurious Emissions 15.231(c) Bandwidth of Emissions General Test Requirements 1. The measurement procedures of ANSI C63.4:2003 were utilized as specified in FCC Part 15, Subpart C, Section 15.31(a)(3). 2. All radiated emissions measurements were performed on an Open Area Test Site (OATS), listed with the FCC, in accordance with FCC Section 15.31(d). 3. The level of the fundamental field strength was recorded with a new battery installed in the EUT, in accordance with FCC Section 15.231(b). 4. All measurements were performed at the specified 3 meter test distance as required by FCC Section 15.31(f). 5. The EUT was rotated throughout 360 degrees for all radiated emissions measurements as specified in FCC Section 15.31(f)(5). 6. All readily accessible EUT controls were adjusted in such a manner as to maximize the level of emissions in accordance with FCC Section 15.31(g). 7. Appropriate accessories were attached to all EUT ports during the performance of radiated emissions measurements as required by FCC Section 15.31(i). 8. All measurements were taken with a peak detector function as specified in FCC Section 15.35(a). The duty cycle, calculated in accordance with FCC Section 15.35(c), was applied to the peak readings in order to obtain the average value of emissions. The peak value of emissions was verified to meet the 20 dB requirement of FCC Section 15.35(b). 9. The EUT utilizes an internal loop antenna and is in compliance with 15.203. 10. The device is used in personal safety applications and uses supervision transmissions to maintain system integrity. The maximum total duration of these transmissions is 150msec per hour which meets the 2 second limit specified in 15.231 (a)(3). 2 Retlif Testing Laboratories, Test Report R-5742N-1, EveryFit, Inc. FCC ID: 2AAOUEF2REV4QMW Certification and Signatures We certify that this report is a true representation of the results obtained from the tests of the equipment stated. We further certify that the measurements shown in this report were made in accordance with the procedures indicated and vouch for the qualifications of all Retlif Testing Laboratories personnel taking them. Scott Wentworth Branch Manager NVLAP Approved Signatory Todd Hannemann Laboratory Supervisor iNARTE Certified Technician ATL-0255-T Non-Warranty Provision The testing services have been performed, findings obtained and reports prepared in accordance with generally accepted laboratory principles and practices. This warranty is in lieu of all others, either expressed or implied. Non-Endorsement This test report contains only findings and results arrived at after employing the specific test procedures and standards listed herein. It is not intended to constitute a recommendation, endorsement or certification of the product or material tested. This test report must not be used by the client to claim product endorsement by NVLAP or any agency of the U.S. Government. 3 Retlif Testing Laboratories, Test Report R-5742N-1, EveryFit, Inc. FCC ID: 2AAOUEF2REV4QMW Revision History Revisions to this document are listed below; the latest revised document supersedes all previous issues of this document. Revision Date Pages Affected - July 24, 2013 Original Release 4 Retlif Testing Laboratories, Test Report R-5742N-1, EveryFit, Inc. FCC ID: 2AAOUEF2REV4QMW Requirements and Test Results Requirement: FCC Section 15.231(b) - Field Strength of Emissions In addition to the provisions of Section 15.205, the field strength of emissions from intentional radiators operated under this Section shall not exceed the limits specified in Table 1. Table 1 - Test Limits, Field Strength of Emissions Fundamental Frequency (MHz) Field Strength of Fundamental microvolts/meter @ 3 meters (watts, e.i.r.p.) Quasi Peak or Average Field Strength of Spurious Emissions microvolts/meter @ 3 meters Quasi Peak or Average 40.66 to 40.70 2,250 225 70 to 130 1,250 (470 nW) 125 130 to 174 1,250 to 3,750** 125 to 375** 174 to 260 3,750 (4.2 μW) 375 260 to 470 3,750 to 12,500** 375 to 1,250** Above 470 12,500 (47 μW) 1,250 **Linear Interpolations For 130-174 MHz: FS (microvolts/m) = (56.82 x F) - 6,136 For 260-470 MHz: FS (microvolts/m) = (41.67 x F) - 7,083 The maximum permitted unwanted emission level is 20 dB below the maximum permitted fundamental level. The Fundamental and Harmonic Emissions limits for a device operating at 315 MHz are listed in Table 2. Table 2 - Fundamental and Harmonic Limits Frequency of Operation MH…

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Retlif Testing Laboratories, Test Report R-5742N-1, EveryFit, Inc. FCC ID: 2AAOUEF2REV4QMW FCC Section 15.231(b) - Field Strength of Fundamental & Harmonic Emissions Photographs 10 Retlif Testing Laboratories, Test Report R-5742N-1, EveryFit, Inc. FCC ID: 2AAOUEF2REV4QMW Horizontal Antenna Polarization, 30 to 1000 MHz Vertical Antenna Polarization, 30 to 1000 MHz 11 Retlif Testing Laboratories, Test Report R-5742N-1, EveryFit, Inc. FCC ID: 2AAOUEF2REV4QMW Horizontal Antenna Polarization, 1 to 3.2 GHz Vertical Antenna Polarization, 1 to 3.2 GHz 12 Retlif Testing Laboratories, Test Report R-5742N-1, EveryFit, Inc. FCC ID: 2AAOUEF2REV4QMW X Axis Y Axis 13 Retlif Testing Laboratories, Test Report R-5742N-1, EveryFit, Inc. FCC ID: 2AAOUEF2REV4QMW Z Axis 14