2ACCJB211LTE/UMTS/GSM Mobile phone

User manual www.tcl.com/mx Quick Start Guide CJB75F4LCAAA Printed in China 1 S I M 1 2 SD S I M T312E: SD SIM T312A: 2 Help • Update your device's software Go to Settings > Check for update to check software updates. • Reset your device Go to Settings > Phone settings > Restore factory Settings to reset your device. • Electronic labeling path Go to Settings > Regulatory & Safety or press *#07# to find more information about labeling (1) , such as FCC ID. General Information • Manufacturer: TCL Communication Ltd. • Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong • Visit the TCL website at https://www.tcl.com/mx for tutorials and answers to frequently asked questions, and to download the User Manual. • To get support for your device, visit the TCL website (https://www.tcl.com/mx/es/service-support-mobile.html), or dial the number listed below: Argentina: 0810-999-1099 Canada: 18552244228 Chile: +56 22 958 96 94 Colombia: 18009520823 Costa Rica: 8000521692 Ecuador: 800000635 Guatemala: 18009995298 Honduras: 80027916102 Mexico: 8008909908 Paraguay: 98005210103 Peru: 080000698 Republic Dominican: 8887600164 Uruguay: 405296624 USA: 18552244228 Venezuela: 08001005368 WhatsApp: +52 1 3312418458 (1) This may vary depending on country. 3 Safety and use Please read this chapter carefully before using your device. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. • Do not use your device when the vehicle is not safely parked. Using a hand-held device while driving is illegal in many countries. • Comply with restrictions on use specific to certain places (hospitals, planes, gas stations, schools, etc.). • Switch the device off before boarding an aircraft. • Switch the device off when you are in health care facilities, except in designated areas. • Switch the device off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere when operate your device. • Turn off your mobile device or wireless device when in a blasting area or in areas posted with notifications requesting "two-way radios" or "electronic devices" are turned off to avoid interfering with blasting operations. Please consult your doctor and the device manufacturer to determine if operation of your device may interfere with the operation of your medical device. When the device is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid, or an insulin pump, etc. • Do not let children use the device and/or play with the device and accessories without supervision. • To reduce exposure to radio waves, it is recommended: - To use the device under good signal reception conditions as indicated on its screen (four or five bars); - To use a hands-free kit; - To make reasonable use of the device, particularly for children and adolescents, for example by avoiding night calls and limiting the frequency and duration of calls; - Keep the device away from the belly of pregnant women or the lower abdomen of adolescents. • Do not allow your device to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is 0°C (32°F) to 40°C (104°F). At over 40°C (104°F) the legibility of the device’s display may be impaired, though this is temporary and not serious. 4 • Use only batteries, battery chargers, and accessories which are compatible with your device model. • Do not use a damaged device, such as a device with a cracked display or badly dented back cover, as it may cause injury or harm. • Do not keep device connected to charger with battery fully charged for a long period of time as it can cause overheating and shorten battery life. • Do not sleep with the device on your person or in your bed. Do not place the device under a blanket, pillow, or under your body, specially when connected to the charger, as this may cause the device to overheat. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. Battery: In accordance with air regulations, the battery of your product is not fully charged. Please charge it first. - Do not attempt to open the battery (due to the risk of toxic fumes and burns). - For a device with a non-removable battery, do not attempt to eject or replace the battery. - Do not puncture, disassemble, or cause a short circuit in a battery. - For a unibody device, do not attempt to open or puncture the back cover. - Do not burn or dispose of a used battery or device in household rubbish or store it at temperatures above 60°C (140°F), this can result in an explosion or the leakage of flammable liquid or gas. Similarly, subjecting the battery to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Only use the battery for the purpose for which it was designed and recommended. Never use damaged batteries. CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Device, accessory and battery must be disposed of in accordance with locally applicable environmental regulations. 5 This symbol on your device, the battery, and the accessories means that these products must be taken to collection points at the end of their life: • Municipal waste disposal centers with specific bins for these types of equipment; • Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused. Chargers: Home A.C./ Travel chargers will operate within the tempe…

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TO: Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046, USA ATTENTION: FCC Certification – Section 2.911(d)(7) Information Designated U.S. Agent Company Name: TCT Mobile (US) Inc. Contact Name: Yao Dai Street Address: 189 Technology Drive City/Province/Zip: Irvine, CA 92618 Telephone No: 1-855-368-0829 Email: [email protected] FRN #: 0033429465 This letter is to confirm that we (“the Designated U.S. Agent) have accepted the responsibility to act as the Designated U.S. Agent for Service of Process as required by section 47 CFR 2.911(d)(7) on behalf of the Applicant noted below. U.S. Agent Signature: Date: Signed by (Printed Name/Title): Yao Dai / Technical Acceptance Manager The Applicant acknowledges that they must maintain an agent for no less than one year after terminating all marketing and importation OR the conclusion of any Commission-related proceeding involving the equipment. The applicant further acknowledges their responsibility to inform the FCC whenever the Designated U.S. Agent information above changes. Applicant Company name: TCL Communication Ltd. Grantee Code: 2ACCJ Contact Name: Annie Jiang Street Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong City/Province/Zip: Hongkong Telephone No: +86 755 36611621 Email: [email protected] Applicant Signature: Date: 2023-6-26 Signed by (Printed Name/Title): Annie Jiang / Product Certification Manager DocuSign Envelope ID: E928EFD3-F956-4FF1-9FB9-50DFDDAD0B2F June 27, 2023

TCL Communication Ltd. Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046 Date: September 15, 2023 Subject: Certifications concerning “covered” equipment pursuant to Part 2.911(d)(5)(i) and (ii) To whom it may concern, TCL Communication Ltd. certifies that the equipment FCC ID: 2ACCJB211 for which authorization is sought is not “covered” equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. TCL Communication Ltd. certifies that, as of the date of the filing of the application, the applicant is not identified on the Covered List as an entity producing “covered” equipment. Sincerely, ________________________ Name: Annie Jiang E-mail: [email protected]

TCL Communication Ltd. 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong Tel: 0086-755-36611722 http://tclcom.tcl.com Date 2022-09-30 To: Federal Communications Commission, Authorization & Evaluation Division, 7345 Oakland Mills Road Columbia, MD 21046 And American Certification Body, Inc. 6731 Whittier Avenue Suite C110 McLean, VA 22101 To Whom It May Concern: CTTL-Telecommunication Technology Labs, Academy of Telecommunication Research, MIIT is authorized to act on our behalf, until otherwise notified, for applications to American Certification Body, Inc. (ACB). We certify that we are not subject to denial of federal benefits, which includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, U.S.C. 862. Further, no party, as defined in 47 CFR1.2002 (b) to the application is subject to denial of federal benefits, that includes FCC benefits. Thank you. Regards, Annie Jiang Product Certification Manager TCL Communication Ltd. Date 2023-07-03

TCL Communication Ltd. 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong Tel: 0086-755-36611722 http://tclcom.tcl.com 2023-09-15 Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7345 Oakland Mills Road Columbia, Maryland 21046 Subject: Permanent Confidentiality request for FCC ID: 2ACCJB211 To Whom It May Concern, Pursuant to sections 0.457 and 0.459 of CFR 47, the applicant requests permanent confidential treatment of the following information accompanying this application: - Block Diagram - Schematics - Operational Description - BOM list/Tune-Up-Procedure The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the applicant and provide unjustified benefits to its competitors. Yours Sincerely, Annie Jiang Product Certification Manager TCL Communication Ltd.

TCL Communication Ltd. 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong Tel: 0086-755-36611722 http://tclcom.tcl.com 2023-09-15 Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7345 Oakland Mills Road Columbia, Maryland 21046 Subject: SHORT-TERM Confidentiality request for FCC ID: 2ACCJB211 To Whom It May Concern, Pursuant to sections 0.457 and 0.459 of CFR 47 and to avoid premature release of sensitive information prior to marketing or release of the product to the public, the applicant requests the following documents contained in this certification application be temporarily withheld from public disclosure for an initial period of 180 days: - External Photos - Internal Photos - Test Setup Photos - User manual The applicant also acknowledges that they will also provide appropriate notice to ACB should either of the following occur: a) if the applicant requires additional 45 days extension periods they will notify ACB with a new request letter at least 7 days prior to the short-term confidentiality expiration date – [Note: up to a maximum of 3 extensions only are allowed], or b) Immediately notify ACB in the event the information regarding the product or the product is made available to the public. ACB will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. Yours Sincerely, Annie Jiang Product Certification Manager TCL Communication Ltd.

5F, C building, TBD. 232, Liang Jing Road ZhangJiang High-Tech Park, Pudong Area Shanghai, P.R. China. 201203 TEL: +86(0)21 61460666 FAX: +86(0)21 61460602 Declaration of changes between T312A and T312E  SOFTWARE MODIFICATIONS:  OS update (e.g. from Android 12 to 13) / change (e.g. from Android to other OS) : No  Protocol Stack changes: No  MMS/STK/USAT/USIM changes: No  DM/SUPL/VT/FUMO/SWP/HCI: No  Other changes detail: SW version changed from support 1sim to support 2SIM T312A : T312A_1SIM_V1.0_20230826_UNLOCK T312E : T312E_2SIM_V1.0_20230906_UNLOCK  HARDWARE MODIFICATIONS:  Baseband changes: No  Band changes: No Main bands for conformance testing changes (Yes/No): No Product GSM UMTS LTE LTE CA 5G NR SA 5G NR NSA T312E 850/900/1800 /1900 B1/2/4/5/8 B1/2/3/4/5/7/8/13/28/ 40 N/A N/A N/A T312A 850/900/1800 /1900 B1/2/4/5/8 B1/2/3/4/5/7/8/13/28/ 40 N/A N/A N/A  PCB layout/material changes: No  Main components changes: GSM Base Band Antenna Transceiver ASM Power Amplifier Tx SAW Filter Rx SAW Filter (SAW Duplexer) GSM 850 No No No NoNoNoNo GSM 900 No No No NoNoNoNo GSM 1800 No No No NoNoNoNo GSM 1900 No No No NoNoNoNo UMTS Base Band Antenna Transceiver ASM Power Amplifier Tx SAW Filter Rx SAW Filter (SAW Duplexer) UMTS FDD I No No No NoNoNoNo UMTS FDD II No No No NoNoNoNo UMTS FDD IV No No No NoNoNoNo UMTS FDD V No No No NoNoNoNo UMTS FDD VIII No No No NoNoNoNo LTE Base Band Antenna Transceiver ASM Power Amplifier Tx SAW Filter Rx SAW Filter (SAW Duplexer) LTE B1 No No No NoNoNoNo LTE B2 No No No NoNoNoNo LTE B3 No No No NoNoNoNo LTE B4 No No No NoNoNoNo LTE B5 No No No NoNoNoNo LTE B7 No No No NoNoNoNo LTE B8 No No No NoNoNoNo LTE B13 No No No NoNoNoNo LTE B28 No No No NoNoNoNo LTE B40 No No No NoNoNoNo Other Radio Antenna AP MODEM Transceiver Balun Band pass filter Triplexer Bluetooth No NoNo NoNoNo No Wi‐Fi N/A N/A N/A N/AN/AN/A N/A  FM changes: No  GPS changes: N/A (e.g. Saw is different)  Memory/TP/LCD/ Camera/SIM changes: Yes, change from 1sim to 2sim  Other changes detailed: No  MECHANICAL MODIFICATIONS:  Use new metal front/back cover or keypad: No  Mechanical shell changes: No Whole size of EUT: No Distance of Ear reference point to bottom of handset: No Other trinkets to change the surface of handset: No  Other changes detailed:  Accessory changes:  Use new charger/battery/headset/USB cable: No  Update of standards: No APPROVED BY: Project Manager: 熊芬 Signature: Date: 2023.09.04

TCL Communication Ltd. 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong Tel: 0086-755-36611722; Fax: 0086-755-36612000-81722 Statement We, TCL Communication Ltd., states that our device with FCC ID: 2ACCJB211 is a multi-band mobile phone which supports GSM850/900/1800/1900, WCDMA Band 1/2/4/5/8, LTE Band B1/2/3/4/5/7/8/13/28/40, it is capable of Bluetooth 5.0 EDR, along with FM. However, LTE band 40 is not available in US market and Canada market, and will be disabled by software. Contact Person: Annie Jiang E-mail: [email protected]

mobilephone mobilephone BatteryTLi015MA BatteryTLi015MA_label BatteryTLi015MB BatteryTLi015MB_label ChargerXT-252A-5055 ChargerXT-252A-5055_label ChargerXT-252E-5055 ChargerXT-252E-5055_label ChargerXT-536B-5055A ChargerXT-536B-5055A_label ChargingCradleMC-701 ChargingCradleMC-701 ChargingCradleMC-701_label HeadsetCCB0046A15C1 HeadsetJWEP1277-C02R USBCableCDA0000162C1 USBCableCDA0000162C2

2ACCJB211

2 A C C J B 2 1 1

T312AmobilephoneDisassembly T312EmobilephoneDisassembly T312AmobilephoneDisassembly T312EmobilephoneDisassembly T312AmobilephoneDisassembly T312EmobilephoneDisassembly T312EmobilephoneDisassembly T312AmobilephoneDisassembly

©Copyright. All rights reserved by CTTL. FCC PART 15B TEST REPORT No. I23Z61098-EMC01 for TCL Communication Ltd. LTE/WCDMA/GSM mobile phone Model name: T312A, T312E FCC ID: 2ACCJB211 with Hardware Version: T300_MB_V1.01 Software Version: T312A_1SIM_V1.0_20230826_UNLOCK/ T312E_2SIM_V1.0_20230906_UNLOCK Issued Date: 2023-09-21 Note: The test results in this test report relate only to the devices specified in this report. This report shall not be reproduced except in full without the written approval of CTTL. The report must not be used by the client to claim product certification, approval, or endorsement by NVLAP, NIST, or any agency of the U.S.Government. Test Laboratory: CTTL-Telecommunication Technology Labs, CAICT No. 52, Huayuan North Road, Haidian District, Beijing, P. R. China 100191. Tel:+86(0)10-62304633-2512, Fax:+86(0)10-62304633-2504 Email: [email protected], website: www.caict.ac.cn No.I23Z61098-EMC01 ©Copyright. All rights reserved by CTTL. Page 2 of 29 REPORT HISTORY Report Number Revision Description Issue Date I23Z61098-EMC01 Rev.0 1 st edition 2023-09-18 I23Z61098-EMC01 Rev.1 Revised the description in the P6 note 2023-09-21 Note: the latest revision of the test report supersedes all previous version. No.I23Z61098-EMC01 ©Copyright. All rights reserved by CTTL. Page 3 of 29 CONTENTS 1. TEST LABORATORY ............................................................................................................... 4 1.1. TESTING LOCATION ........................................................................................................... 4 1.2. TESTING ENVIRONMENT ................................................................................................... 4 1.3. PROJECT DATA ................................................................................................................... 4 1.4. SIGNATURE .......................................................................................................................... 4 2. CLIENT INFORMATION ........................................................................................................... 5 2.1. APPLICANT INFORMATION ................................................................................................ 5 2.2. MANUFACTURER INFORMATION ...................................................................................... 5 3. EQUIPMENT UNDER TEST (EUT) AND ANCILLARY EQUIPMENT (AE) ............................ 6 3.1. ABOUT EUT .......................................................................................................................... 6 3.2. INTERNAL IDENTIFICATION OF EUT USED DURING THE TEST ................................... 6 3.3. INTERNAL IDENTIFICATION OF AE USED DURING THE TEST ...................................... 6 3.4. EUT SET-UPS ....................................................................................................................... 6 4. REFERENCE DOCUMENTS .................................................................................................... 8 4.1. REFERENCE DOCUMENTS FOR TESTING....................................................................... 8 5. LABORATORY ENVIRONMENT .............................................................................................. 9 6. SUMMARY OF TEST RESULTS ............................................................................................ 10 7. TEST EQUIPMENTS UTILIZED ............................................................................................. 11 ANNEX A: MEASUREMENT RESULTS ....................................................................................... 12 No.I23Z61098-EMC01 ©Copyright. All rights reserved by CTTL. Page 4 of 29 1. Test Laboratory 1.1. Testing Location CTTL (huayuan North Road) Address: No. 52, Huayuan North Road, Haidian District, Beijing, P. R. China 100191 1.2. Testing Environment Normal Temperature: 15-35ºC Relative Humidity: 20-75% 1.3. Project data Testing Start Date: 2023-09-06 Testing End Date: 2023-09-12 1.4. Signature Wang Xue (Prepared this test report) Zhang Ying (Reviewed this test report) Zhang Xia (Approved this test report) No.I23Z61098-EMC01 ©Copyright. All rights reserved by CTTL. Page 5 of 29 2. Client Information 2.1. Applicant Information Company Name: TCL Communication Ltd. Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong Contact Annie Jiang Email [email protected] Tel. +86 755 3661 1621 Fax: +86 755 3661 2000-81722 2.2. Manufacturer Information Company Name: TCL Communication Ltd. Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong Contact Annie Jiang Email [email protected] Tel. +86 755 3661 1621 Fax: +86 755 3661 2000-81722 No.I23Z61098-EMC01 ©Copyright. All rights reserved by CTTL. Page 6 of 29 3. Equipment Under Test (EUT) and Ancillary Equipment (AE) 3.1. About EUT Description Model Name FCC ID: Note: Components list, please refer to documents of the manufacturer; it is also included in the original test record of LTE/WCDMA/GSM mobile phone T312A T312E 2ACCJB211 CTTL, Telecommunication Technology Labs, CAICT. 3.2. Internal Identification of EUT used during the test EUT ID* SN or IMEI HW Version SW Version EUT1(T312A) 35303263000178 T300_MB_V1.01 T312A_1SIM_V1.0_20230826_UNLOCK EUT2(T312E) / T300_MB_V1.01 T312E_2SIM_V1.0_20230906_UNLOCK *EUT ID: is used to identify the test sample in the lab internally. 3.3. Internal Identification of AE used during the test AE ID* Description Model Manufacture AE1 Battery TLi015MA ZhongShan Tianmao Battery CO.,Ltd. AE2 Battery TLi015MB ShenzhenAerospaceElectronic Co.,Ltd AE3 Charger1 XT-252A-5055 Shenzhen Baijunda Electronic Co.,Ltd. AE4 Charger2 XT-536B-5055 Shenzhen Baijunda Electronic Co.,Ltd. AE5 Charger3 MC-701 Shenzhen Baijunda Electronic Co.,Ltd. AE6 USB Cable CDA0000162C1 HUIZHOU JUWEI ELECTRONICS CO.,LTD. AE7 USB Cable CDA0000162C2 Huizhou Shenghua …

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ShenZhen QiXinTongDa Technology Co.,Ltd. Antenna Test Report QXTD-312A LTE-F Specification 1.Explanation of part number： Supplier： QXTD Frequency： 699-960Hhz, 1710-2170Mhz,2300-2690Mhz Antenna Material： FPC Antenna model： PIFA 2.Electrical Specification： 2-1. Frequency Band： Frequency MHz LTE 703-960MHz，1710-2170MHz， 2300-2690MHz Project model:T312A Frequency Band: GSM B2/3/5/8+WCDMA-B1/2/4/ 5/8+FDD B1/2/3/4/5/7/8/13/28-TDD B40 Date：2023/09/20 ADD： Room 503,Building 211,Tairan 9th Road,Tairan Industrial Zone, Chegongmiao, Futian,Shenzhen Industrial Zone, Chegongmiao, Futian,Shenzhen 1.Test Project Test Project Equipment 1. S Parameter 1. Return Loss(RL) 2. VSWR Network Analyzer： Agilent 5071B 2. RF Test （2G+3G+4G） 1. power 2. level 3.TRP/TIS Comprehensive Test： CMW500/8960 Test Environment： Anechoic Chamber 2.Test Equipment CMW 500 （2G/3G/4GTest Equipment） 3.TestEnvironment Our company has a number of OTA test darkrooms, ranging from 400MHz to 8.5ghz, which can provide passive test and active test (including OTA overall 2G,3G,4G,5GFR test, WiFi multi-mode test, GPS active test, Bluetooth active test, which can provide antenna gain and efficiency. 2D orientation and apple chart analysis and upper and lower hemisphere efficiency values, mutual disturbance correlation coefficient test items 4.Test Steps 5. Antenna Placement 6.Antenna Dimensions 6．Antenna Gain Frequency Gain(dBi) GSM850 0.35 EGSM900 0.4 DCS1800 0.6 PCS1900 0.7 WCDMA B1 0.85 WCDMA B2 0.6 WCDMA B4 0.55 WCDMA B5 0.5 WCDMA B8 0.4 FDD B1 0.8 FDD B2 0.55 FDD B3 0.6 FDD B4 0.55 FDD B5 0.3 FDD B7 1.3 FDD B8 0.4 FDD B13 0.2 FDD B28 0.2 TDD B40 0.9 BT 0.8 7．3D Lobe Diagram（1） 8．3D Lobe Diagram（2） 9．3D Lobe Diagram（3） 10．3D Lobe Diagram（4） 11．3D Lobe Diagram（5）