2ARJFLUCIA2LUCIA

QUICK START GUIDE Welcome to the world of www.razmobility.com Mobile phone for individuals who are blind, visually impaired or hard of hearing, and for seniors. Additional Support Please visit www.luciaphone.com/support for additional information, including: • A downloadable PDF version of the LUCIA Quick Start Guide • A downloadable PDF version of the LUCIA User Guide • Tutorial videos • Frequently Asked Questions Customer Support If you have any questions, you may also contact Customer Support: • Web chat: www.razmobility.com/support • Email: [email protected] • Phone: 1-800-729-0083 Included with your LUCIA phone: LUCIA MOBILE PHONE LUCIA mobile phone BatteryUSB Type-C Cable Wall charger Quick start guide 2 BEFORE YOU START CHARGING LUCIA Insert the battery and SIM card. Please follow instructions on page 8. You must fully charge your device before using it for the first time. Plug your LUCIA phone into a wall outlet using the wall charger and USB Type-C cable included with your phone. You can use the phone while it charges. Turn the phone on. To turn the phone on, push up the slider and hold it in that position for at least 3 seconds. Your phone will vibrate, letting you know that it is starting the activation process. After it vibrates, release the slider. Within a few seconds, LUCIA will begin to speak. Plug the cable into the phone to charge the battery. The charger is supplied in two pieces: a wall charger and a USB Type-C cable. Insert the larger of the two ends into the USB port of the wall charger. You’re now ready to plug in and charge your phone. GENERAL DESCRIPTION Let the LUCIA Mobile Phone read to you with its built-in voice guide. On-screen information is spoken aloud. Scroll through your contact list and hear the names read out or open a text message and LUCIA will read it to you. Writing text messages is just as easy. As you type, each letter and completed words are read aloud. The LUCIA mobile phone has a simple menu and tactile, color-coded buttons. You’ll also like the number keypad with the large and well-spaced tactile buttons, ensuring you’ll hit the right button every time. 3 • Speaks the date, time, wireless provider, signal strength and remaining battery charge • Choose from available languages and voices • Announces the names stored in Contacts for incoming calls • Adjust the speech speed between 80% and 200% in increments of 10% • Allows to find what you’re looking for quickly with its simple menu system • SOS button • Sound Boost • Compatible for use with hearing aids (HAC) • Unlocked for compatible GSM networks ORIENTATION - FRONT This section will assume that you have the phone laid flat on a table with the buttons closest to you. Earpiece End/Cancel/Back button OK button Navigation arrow (up) Call button Navigation arrow (down) Number keypad Microphone 4 The front face of the phone has five buttons underneath the screen. On the left is the square CALL button (green) and on the right is the round END/Cancel button (red). Between these buttons are the up/ down navigation buttons. Between the navigation arrows is the smaller, rectangular OK button (blue). Directly above the screen, in the center, is the earpiece. The number keypad is in the lower part of the phone. It is laid out in the standard four rows of three buttons with the first row, from left to right, containing one, two and three. The second row has four, five and six. The third row contains seven, eight and nine. The last row has the star, zero and pound (the phone refers to the pound button as a “number sign”). ORIENTATION - EDGES Right Edge There are three buttons on this edge. From top to bottom they are as follows: the Repeat Speech button, Sound Boost button, and Lock/Unlock & Power slider. The Repeat Speech button also serves as the phone Status button and as the Voice Guide ON/OFF button. Repeat Speech / Status button Sound Boost Button Lock/Unlock & Power slider 5 Volume rocker button + - This rocker button adjusts the volume of the speech when not in a call and the earpiece volume when in a call. ORIENTATION - TOP, BOTTOM & BACK Top Edge On the top edge, near the right end of the phone there is a small round hole which is the earphone socket. It is a standard socket for a 3.5 mm plug. Bottom Edge On the bottom edge, on the left there is the USB Type-C port used for charging. On the right are small openings for the speaker. Earphone socket USB Type-C socket Speaker Back The back is a solid, one-piece cover with a recessed SOS button in the top center. The back also serves as the battery cover and is attached by clip on the inside. It can be opened by accessing a small recess on the right side of the bottom edge. Left Edge On the left edge, near the top of the phone is the volume rocker button. Push the top of the button to increase volume, and the bottom to lower it. 6 12:08 CallMenu DISPLAY SCREEN • The home screen has several icons arranged around the screen. On the top left is the signal strength indicator. In the center is the Voice Guide/text-to-speech indicator. If crossed out, the Voice Guide is turned off and LUCIA will not speak. On the right is the battery indicator. The icon shows a battery. When the battery is full, the icon will also show as full. As the remaining charge in the battery decreases, the battery icon will be displayed as only partially full. • In the default setting, the time is displayed in the center of the screen. • Assuming the keypad is unlocked (see Turning the Phone on and off), along the bottom of the screen you will find the words “Menu” and “Call” in blue and green, respectively. To access the “Menu”, press the blue OK button in the center. To use “Call”, press the green CALL button to place a call after dialing a number or selecting a phone number from Contacts. • To hear the phone status, including date and time, battery level and carrier, simply press the Repeat Speech button on the right edge of the phone (when on the home screen). Si…

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EN 1 Antarus SA Safety, Regulatory and Legal Seguridad, Regulación y Notas Legales www.luciaphone.com FCC ID: 2ARJFLUCIA2 IC: 24486-LUCIA2 LUCIA_RIN_V1.0.0_[US]_201901 2 EN 3 EN 4 EN 5 EN 6 EN 7 EN ES 8 EN ES 9 EN ES 10 EN ES 11 EN ES 12 EN ES 15.19 Labeling requirements. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 15.21 Information to user. Any Changes or modifications not expressly approved by the party responsible for com- pliance could void the user’s authority to operate the equipment. 15.105 Information to the user. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not in- stalled and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the re-ceiver is connected. -Consult the dealer or an experienced radio/TV technician for help. Absorption Rate (SAR) information: This device meets the government’s requirements for exposure to radio waves. The guidelines are based on standards that were developed by independent scientific orga-nizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons regard-less of age or health. FCC RF Exposure Information and Statement The SAR limit of USA (FCC) is 1.6 W/ kg averaged over one gram of tissue. This device was tested for typical body-worn opera-tions with the back of the device kept 10mm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a appropriate separation distance between the user’s body and the back of the device. The use of belt clips, hol- 13 EN FCC Warning Antarus SA Chemin de la Bruyère 4 1197 Prangins Switzerland www.luciaphone.com 14 EN sters and similar accessories should not contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided. Use only the supplied or an approved antenna. IC Warning This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1)This device may not cause interference; (2)This device must accept any interference, including interference that may cause un- desired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit ac- cepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. The information listed above provides the user with information needed to make him or her aware of a RF exposure, and what to do to assure that this radio operates within the FCC exposure limits of this radio. The device complies with RF specifications when the device used at 10mm from the body. Third-party belt-clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these re-quirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or an approved antenna.

2020-06-18 Nemko Canada Inc 303 River Road Ottawa, Ontario, Canada K1V 1H2 Attn: Director of Certification Authority to Act as Agent On our behalf, I appoint Shenzhen Huatongwei International Inspection Co., Ltd./ 1/F, Bldg 3, Hongfa Hi-tech Industrial Park, Genyu Road, Tianliao, Gongming, Shenzhen, China / Hans Hu,. to act as our agent in the preparation of this application for equipment certification. I certify that submitted documents properly describe the device or system for which equipment certification is sought. I also certify that each unit manufactured, imported or marketed, as defined in the Federal Communications Commission’s regulations will have affixed to it a label identical to that submitted for approval with this application. For instances where our authorized agent signs the application for certification on our behalf, I acknowledge that all responsibility for complying with the terms and conditions for certification, as specified by Nemko Canada Inc, still resides with Antarus S.A./ Chemin de la Bruyere 4, 1197 Prangins, Switzerland Agency agreement expiration date: Jun. 17, 2022 By: Oliver Drehmann Signature Printed Title: CEO On behalf of : Antarus S.A. Telephone: 0755-86096055

2021-06-18 Equipment Autorisation Division Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 FCC ID: 2ARJFLUCIA2 Product Name: LUCIA Request for Confidentiality Pursuant to Sections 0.457 and 0.459 of the commissions rules, we hereby request that the following documents be held confidential:  Schematics  Block diagram  Operation description  BOM  Tune up These materials contain trade secrets and proprietary information and are not customarily released to the public. The public disclosure of this information might be harmful to the company and provide unjustified benefits to our competitors. By: Oliver Drehmann Signature Printed Title: CEO On behalf of : Antarus S.A. Telephone: +41763865713

7.EXTERNAL AND INTERNAL PHOTOS OF THE EUT EXTERNAL PHOTOS OF T HE EUT M odel:V2

INTERNAL PHOTOS OF T HE EUT Model:V2

Page: 1 of 28 TEST REPORT Report No. ...................................... : CHTEW2105017901 Report Verification: Project No.................................： SHT2101056603EW FCC ID ............................................. : 2ARJFLUCIA2 Applicant’s name ........................... : Antarus S.A. Address ............................................. : Chemin de la Bruyere 4, 1197 Prangins, Switzerland Test item description .................... : LUCIA Trade Mark ....................................... : Lucia Model/Type reference ....................... : V2 Listed Model(s) ................................. : - Standard ......................................... : FCC CFR Title 47 Part 15 Subpart C Section 15.247 Date of receipt of test sample..........: Apr. 27, 2021 Date of testing.............................: Apr. 28, 2021- May. 27, 2021 Date of issue...............................: May. 28, 2021 Result .................. ........................: PASS Compiled by ( Position+Printed name+Signature): File administrator Silvia Li Supervised by (Position+Printed name+Signature): Project Engineer Aaron Fang Approved by (Position+Printed name+Signature): RF Manager Hans Hu Testing Laboratory Name ............. : Shenzhen Huatongwei International Inspection Co., Ltd. Address ............................................. : 1/F, Bldg 3, Hongfa Hi-tech Industrial Park, Genyu Road, Tianliao, Gongming, Shenzhen, China Shenzhen Huatongwei International Inspection Co., Ltd. All rights reserved. This publication may be reproduced in whole or in part for non-commercial purposes as long as the Shenzhen Huatongwei International Inspection Co., Ltd. is acknowledged as copyright owner and source of the material. Shenzhen Huatongwei International Inspection Co., Ltd. takes no responsibility for and will not assume liability for damages resulting from the reader's interpretation of the reproduced material due to its placement and context. The test report merely correspond to the test sample. Report No.: CHTEW2105017901 Page: 2 of 28 Issued: 2021-05-28 Shenzhen Huatongwei International Inspection Co., Ltd. Report Template Version: V03 (2021-01) Contents 1. TEST S T AN D AR D S A N D R E P O R T V E R S I O N 3 1.1. Test Standards 3 1.2. Report version 3 2. TEST DESCRIPTION 4 3. SUMMARY 5 3.1. Client Information 5 3.2. Product Description 5 3.3. Radio Specification Description 5 3.4. Testing Laboratory Information 6 4. TEST CONFIGURATION 7 4.1. Test frequency list 7 4.2. Test mode 7 4.3. Support unit used in test configuration and system 7 4.4. Testing environmental condition 8 4.5. Measurement uncertainty 8 4.6. Equipment Used during the Test 9 5. TEST CONDITIONS AND RESULTS 11 5.1. Antenna Requirement 11 5.2. AC Conducted Emission 12 5.3. Peak Output Power 15 5.4. Power Spectral Density 16 5.5. 6dB bandwidth 17 5.6. 99% Occupied Bandwidth 18 5.7. Duty Cycle 19 5.8. Conducted Band edge and Spurious Emission 20 5.9. Radiated Band edge Emission 21 5.10. Radiated Spurious Emission 23 6. TEST SETUP PHOTOS 27 7. EXTERANAL AND INTERNAL PHOTOS 28 8. APPENDIX REPORT 28 Report No.: CHTEW2105017901 Page: 3 of 28 Issued: 2021-05-28 Shenzhen Huatongwei International Inspection Co., Ltd. Report Template Version: V03 (2021-01) 1. TEST STAND ARDS AND REPORT VERSION 1.1. Test Standards The tests were performed according to following standards: ‒ FCC Rules Part 15.247: Frequency Hopping, Direct Spread Spectrum and Hybrid Systems that are in operation within the bands of 902-928 MHz, 2400-2483.5 MHz, and 5725-5850 MHz ‒ ANSI C63.10:2013: American National Standard for Testing Unlicensed Wireless Devices ‒ KDB 558074 D01 15.247 Meas Guidance v05r02: Guidance for Compliance Measurements on Digital Transmission System, Frequency Hopping Spread Spectrum System, and Hybrid System Devices Operating under Section 15.247 of The FCC Rules 1.2. Report version Revision No. Date of issue Description N/A 2021-05-28 Original Report No.: CHTEW2105017901 Page: 4 of 28 Issued: 2021-05-28 Shenzhen Huatongwei International Inspection Co., Ltd. Report Template Version: V03 (2021-01) 2. TEST DESCRIPTION Report clause Test Items Standard Requirement Result 5.1 Antenna Requirement 15.203/15.247(c) PASS 5.2 AC Conducted Emission 15.207 PASS 5.3 Peak Output Power 15.247(b)(3) PASS 5.4 Power Spectral Density 15.247(e) PASS 5.5 6dB Bandwidth 15.247(a)(2) PASS 5.6 99% Occupied Bandwidth - PASS *1 5.7 Duty cycle - PASS *1 5.8 Conducted Band Edge and Spurious Emission 15.247(d)/15.205 PASS 5.9 Radiated Band Edge Emission 15.205/15.209 PASS 5.10 Radiated Spurious Emission 15.247(d)/15.205/15.209 PASS Note: ‒ The measurement uncertainty is not included in the test result. ‒ *1: No requirement on standard, only report these test data. Report No.: CHTEW2105017901 Page: 5 of 28 Issued: 2021-05-28 Shenzhen Huatongwei International Inspection Co., Ltd. Report Template Version: V03 (2021-01) 3. SUMMARY 3.1. Client Information Applicant: Antarus S.A. Address: Chemin de la Bruyere 4, 1197 Prangins, Switzerland Manufacturer: Antarus S.A. Address: Chemin de la Bruyere 4, 1197 Prangins, Switzerland 3.2. Product Description Name of EUT: LUCIA Trade Mark: Lucia Model No.: V2 Listed Model(s): - Power supply: DC3.85V Battery Information: DC3.85V,3000mAh Adapter Information: Model:SMI5-5-V-I38 Input: AC100-240V, 50/60Hz, 0.2A Output: 5.0Vdc, 1.0A Hardware version: V2 Software version: V2.x.y 3.3. Radio Specification Description Bluetooth version: V5.1 Support function *2 : BLE Modulation: GFSK Operation frequency: 2402MHz~2480MHz Channel number: 40 Channel separation: 2MHz Antenna type: ceramic Antenna Antenna gain: 1.3dBi Note: *2: only show the RF function associated with this report. Report No.: CHTEW2105017901 Page: 6 of 28 Issued: 2021-05-28 Shenzhen Huatongwei International Inspection Co., Ltd. Report Template Version: V03 (2021-01) 3.4. Testing Laboratory Information Laboratory Name Shenzhen Huatongwei International Inspection Co., Ltd. Laboratory Location 1/…

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Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 1 of 14 APPENDIX REPORT Project No. SHT2101056603EW Radio Specification Bluetooth BLE Test sample No. YPHT21010566008 Model No. V2 Start test date 2021-06-09 Finish date 2021-06-09 Temperature 26.8°C Humidity 34% Test Engineer Hailey Chen Auditor Appendix clause Test item Result A Peak Output Power PASS B Power Spectral Density PASS C 6 dB Bandwidth PASS D 99% Occupied Bandwidth PASS E Duty cycle PASS F Band edge and Spurious Emissions (conducted) PASS Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 2 of 14 Appendix A：Peak Output Power Type Channel Output power (dBm) Average Output power (dBm) Limit (dBm) Result BT-BLE 00 -2.02 -2.05 ≤ 30.00 Pass 19 -0.57 -0.58 39 -0.63 -0.65 Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 3 of 14 CH00 Date: 9.JUN.2021 13:26:59 CH19 Date: 9.JUN.2021 13:29:14 CH39 Date: 9.JUN.2021 13:30:49 Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 4 of 14 Appendix B：Power Spectral Density Type Channel Power Spectral Density(dBm/3KHz) Limit (dBm/3KHz) Result BT-BLE 00 -17.82 ≤8.00 Pass 19 -16.37 39 -16.38 Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 5 of 14 CH00 Date: 9.JUN.2021 13:27:14 CH19 Date: 9.JUN.2021 13:29:28 CH39 Date: 9.JUN.2021 13:31:04 Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 6 of 14 Appendix C：6dB bandwidth Type Channel 6dB Bandwidth(kHz) Limit (kHz) Result BT-BLE 00 668.00 ≥500 Pass 19 666.00 39 668.00 Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 7 of 14 CH00 Date: 9.JUN.2021 13:26:43 CH19 Date: 9.JUN.2021 13:28:58 CH39 Date: 9.JUN.2021 13:30:33 Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 8 of 14 Appendix D：99% Occupied Bandwidth Type Channel 99% Occupied Bandwidth(MHz) Limit (kHz) Result BT-BLE 00 1.02 - Pass 19 1.02 39 1.02 Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 9 of 14 CH00 Date: 9.JUN.2021 13:26:51 CH19 Date: 9.JUN.2021 13:29:06 CH39 Date: 9.JUN.2021 13:30:41 Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 10 of 14 Appendix E：Duty cycle Test Frequency （MHz） T on time for single burst (ms) T period (ms) Duty cycle 1/T on time (kHz) 2440 0.39 0.62 62.9% 2.6 Date: 9.JUN.2021 13:28:45 Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 11 of 14 Appendix F：Band edge and Spurious Emissions (conducted) Test Item: Band edge CH00 Date: 9.JUN.2021 13:27:23 CH39 Date: 9.JUN.2021 13:31:13 Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 12 of 14 Test Item: SE CH00 Reference level Date: 9.JUN.2021 13:27:47 CH00 30MHz~1000MHz Date: 9.JUN.2021 13:28:02 CH00 1GHz~26GHz Date: 9.JUN.2021 13:28:18 Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 13 of 14 CH19 Reference level Date: 9.JUN.2021 13:29:34 CH19 30MHz~1000MHz Date: 9.JUN.2021 13:29:51 CH19 1GHz~26GHz Date: 9.JUN.2021 13:30:06 Project No.: SHT2101056603EW Radio Specification: Bluetooth BLE Shenzhen Huatongwei International Inspection Co., Ltd. Appendix report page: 14 of 14 CH39 Reference level Date: 9.JUN.2021 13:31:44 CH39 30MHz~1000MHz Date: 9.JUN.2021 13:31:59 CH39 1GHz~26GHz Date: 9.JUN.2021 13:32:14 --------End of Report--------

6.TEST SETUP PHOTOS Radiated Emission M odel:V2 AC Conducted Emission