C3K-1126MP3 Player

POLLOCK 5R1 7/23/07 1 Table of Contents Important Safety Information 4 Zune and Zune Headphones 4 Zune Device 7 All Zune Products 8 Zune and Zune AC Adapter 9 Zune, Zune Wireless Remote, and Zune FM Transmitter/Charger with AutoSeek 9 Disposal of Waste Electrical and Electronic Equipment 10 Warranty - United States 11 Warranty - Canada 17 Extended Warranty 23 Digital Rights Management 23 Patent Information 23 Troubleshooting 23 Customer Support 24 For Customers in the United States 24 For Customers in Canada 25 Zune Product Guide Read this guide for important safety and health information and the terms of the Limited Warranty that cover the Zune device that you have purchased. This document includes important information about several Zune products. Refer to the sections listed below that apply to the features of your device. This symbol identifies safety and health messages in this Product Guide and other product manuals. 2332 Keep the Volume Low Set the volume loud enough to hear clearly in quiet surroundings, and no louder. Do not increase the volume after you start listening. Your ears can adapt over time so that high volume sounds normal, but the high volume may still damage your hearing. Do not increase the volume to block out outside noise. The combination of outside noise and sound from your headphones can damage your hearing. Sealed or noise-canceling headphones can reduce outside noise so that you don’t have to turn up the volume. If you can’t understand someone nearby speaking normally, turn down the volume. Sound that drowns out normal speech can damage your hearing. Even with sealed or noise-canceling headphones, you should be able to hear nearby people speak. Minimize Your Time Listening to Loud Sound The more time you spend exposed to loud sound, the more likely you are to damage your hearing. The louder the sound, the less time it takes to damage hearing. Minimize your time listening to loud sound. At maximum volume, listening to music on Zune with Zune Headphones can permanently damage your hearing in 15 minutes. Even lower volumes can damage hearing if you are exposed for many hours. All of the sound that you are exposed to during a day adds up. If you are exposed to other loud sound, it takes less time listening to Zune at high volumes to cause hearing damage. To safely use Zune with no time limit, keep the volume low enough that you can carry on a conversation with people nearby. » » » » » » Important Safety Information Read these instructions. Keep these instructions. Heed all warnings and follow all instructions. Do not use near water. Clean only with dry cloth. Use in accordance with the manufacturer’s instructions. Do not use near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Only use attachments/accessories specified by the manufacturer. Unplug this product during lightning storms or when unused for long periods of time. Refer all servicing to qualified personnel. Servicing is required when the product has been damaged in any way, such as the AC adapter is damaged, liquid has been spilled into the product, the product has been exposed to rain or moisture, does not operate normally, or has been dropped. WARNING To reduce the risk of fire or shock, do not expose this product to rain or moisture. Zune and Zune Headphones Hearing Loss Zune can be loud enough to permanently damage your hearing. To protect your hearing when using Zune: 4 5 Zune Device Battery Safety The Zune device contains a built-in battery, improper use of which may result in explosion. Do not heat, open, puncture, mutilate, or dispose of the product in fire. Do not leave Zune in direct sunlight for an extended period of time, which could cause melting or battery damage. Boarding Aircraft Before boarding any aircraft or packing a Zune wireless device in luggage that will be checked, turn the product off. This wireless device can transmit radio frequency (RF) energy, much like a cellular telephone, when the wireless device is turned on. Turn off Zune wireless when using the Zune device in flight. To do this, go to Settings, select Wireless, and then select Off. Photosensitive Seizures A very small percentage of people may experience a seizure when exposed to certain visual images, including flashing lights or patterns that may appear in video games. Even people who have no history of seizures or epilepsy may have an undiagnosed condition that can cause these “photosensitive epileptic seizures” while watching video games. These seizures may have a variety of symptoms, including lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness. Seizures may also cause loss of consciousness or convulsions that can lead to injury from falling down or striking nearby objects. Immediately stop playing and consult a doctor if you experience any of these symptoms. Parents should watch for or ask their children about the above symptoms— children and teenagers are more likely than adults to experience these seizures. The risk of photosensitive epileptic seizures may be reduced by taking the following precautions: Replacement Headphones May Be Louder Other headphones may be louder than Zune Headphones, even if the volume control setting is the same. When you change headphones, always reset the volume starting from a low level. Be Aware of Hearing Loss Symptoms Stop using Zune and have your hearing checked if: You experience any hearing loss. You hear ringing in your ears. Your speech sounds muffled. Sound seems dull or flat. It is a good idea to have your hearing checked regularly by an audiologist. For more information, see www.zune.net/health. Be Aware of Your Surroundings Do not use Zune Headphones or watch videos while driving, cycling, or walking near traffic. Avoid adjusting Zune FM transmitter controls while driving. It is safest to adjust the cont…

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Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046 Subject: Request for Confidentiality FCC ID: C3K-1126 To Whom It May Concern: Pursuant to the provisions of Sections 0.457 and 0.459 of the Commission’s rules (47 CFR §§ 0.457, 0.459), we are requesting the Commission to withhold the following attachments as confidential document from public disclosure indefinitely. Schematic Diagram Block Diagram Theory of Operation Antenna Specification Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In additional to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commission’s policy, in order to comply with the marketing regulations in 47 CFR §2.803 and the importation rules in 47 CFR §2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term and long-term confidentiality request. External Photos Internal Photos Test Setup Photos User Manual It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Best Regards

ID Label and Location

Microsoft Corporation Zune (80GB) MN: 1126 Zune AC Adapter (Delta) MN: 1128 October 22, 2007 Report No. MCSO1308 Report Prepared By www.nwemc.com 1-888-EMI-CERT © 2007Northwest EMC, Inc 22975 NW Evergreen Parkway Suite 400 Hillsboro, Oregon 97124 Certificate of Test Issue Date: October 22, 2007 Microsoft Corporation Model: Zune (80GB) MN: 1126 Emissions Test Description Specification Test Method Pass/Fail Radiated Emissions FCC 15.109(g) (CISPR 22:1997):2006 ANSI C63.4:2003 Pass Radiated Emissions High Frequency FCC 15.107:2006 ANSI C63.4:2003 Pass Conducted Emissions FCC 15.109:2006 ANSI C63.4:2003 Pass Approved By: Ethan Schoonover, Sultan Lab Manager NVLAP Lab Code: 200629-0 This report must not be used to claim product certification, approval, or endorsement by NVLAP, NIST, or any agency of the federal government of the United States of America. Product compliance is the responsibility of the client, therefore the tests and equipment modes of operation represented in this report were agreed upon by the client, prior to testing. This Report may only be duplicated in its entirety. The results of this test pertain only to the sample(s) tested. The specific description is noted in each of the individual sections of the test report supporting this certificate of test. Northwest EMC Revision History Revision 05/05/03 Revision Number Description Date Page Number 00 None Northwest EMC Accreditations and Authorizations Revision 03/18/05 FCC: Accredited by NVLAP for performance of FCC radio, digital, and ISM device testing. Our Open Area Test Sites, certification chambers, and conducted measurement facilities have been fully described in reports filed with the FCC and accepted by the FCC in letters maintained in our files. Northwest EMC has been accredited by ANSI to ISO / IEC Guide 65 as a product certifier. We have been designated by the FCC as a Telecommunications Certification Body (TCB). This allows Northwest EMC to certify transmitters to FCC specifications in accordance with 47 CFR 2.960 and 2.962. NVLAP: Northwest EMC, Inc. is accredited under the United States Department of Commerce, National Institute of Standards and Technology, and National Voluntary Laboratory Accreditation Program for satisfactory compliance with the requirements of ISO/IEC 17025 for Testing Laboratories. The NVLAP accreditation encompasses Electromagnetic Compatibility Testing in accordance with the European Union EMC Directive 2004/108/EC, and ANSI C63.4. Additionally, Northwest EMC is accredited by NVLAP to perform radio testing in accordance with the European Union R&TTE Directive 1999/5/EEC, the requirements of FCC, and the RSS radio standards for Industry Canada. NVLAP LAB CODE 200629-0 NVLAP LAB CODE 200630-0 NVLAP LAB CODE 200676-0 NVLAP LAB CODE 200761-0 Industry Canada: Accredited by NVLAP for performance of Industry Canada RSS and ICES testing. Our Open Area Test Sites and certification chambers comply with RSS 212, Issue 1 (Provisional) and have been filed with Industry Canada and accepted. Northwest EMC has been accredited by ANSI to ISO / IEC Guide 65 as a product certifier. We have been designated by NIST and recognized by Industry Canada as a Certification Body (CB) per the APEC Mutual Recognition Arrangement (MRA). This allows Northwest EMC to certify transmitters to Industry Canada technical requirements. CAB: Designated by NIST and validated by the European Commission as a Conformity Assessment Body (CAB) to conduct tests and approve products to the EMC directive and transmitters to the R&TTE directive, as described in the U.S. - EU Mutual Recognition Agreement. TÜV Product Service: Included in TUV Product Service Group's Listing of Recognized Laboratories. It qualifies in connection with the TUV Certification after Recognition of Agent's Testing Program for the product categories and/or standards shown in TUV's current Listing of CARAT Laboratories, available from TUV. A certificate was issued to represent that this laboratory continues to meet TUV's CARAT Program requirements. Certificate No. USA0604C. TÜV Rheinland: Authorized to carryout EMC tests by order and under supervision of TÜV Rheinland. This authorization is based on "Conditions for EMC-Subcontractors" of November 1992. Northwest EMC Accreditations and Authorizations Revision 03/18/05 NEMKO: Assessed and accredited by NEMKO (Norwegian testing and certification body) for European emissions and immunity testing. As a result of NEMKO's laboratory assessment, they will accept test results from Northwest EMC, Inc. for product certification (Authorization No. ELA 119). Australia/New Zealand: The National Association of Testing Authorities (NATA), Australia has been appointed by the ACA as an accreditation body to accredit test laboratories and competent bodies for EMC standards. Accredited test reports or assessments by competent bodies must carry the NATA logo. Test reports made by an overseas laboratory that has been accredited for the relevant standards by an overseas accreditation body that has a Mutual Recognition Agreement (MRA) with NATA are also accepted as technical grounds for product conformity. The report should be endorsed with the respective logo of the accreditation body (NVLAP). VCCI: Accepted as an Associate Member to the VCCI, Acceptance No. 564. Conducted and radiated measurement facilities have been registered in accordance with Regulations for Voluntary Control Measures, Article 8. (Registration Numbers. - Hillsboro: C-1071, R-1025, C- 2687, T-289, and R-2318, Irvine: R-1943, C-2766, and T-298, Sultan: R-871, C-1784, and T- 294). BSMI: Northwest EMC has been designated by NIST and validated by C-Taipei (BSMI) as a CAB to conduct tests as described in the APEC Mutual Recognition Agreement. License No.SL2-IN-E-1017. GOST: Northwest EMC, Inc. has been assessed and accredited by the Russian Certification bodies Certinform VNIINMASH, CERTINFO, SAMTES, and Federal CHEC, to perform EMC and Hygienic testing for Information T…

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Microsoft Corporation Zune (80GB) MN: 1126 Zune AC Adapter (Delta) MN: 1128 October 22, 2007 Report No. MCSO1308 Report Prepared By www.nwemc.com 1-888-EMI-CERT © 2007Northwest EMC, Inc 22975 NW Evergreen Parkway Suite 400 Hillsboro, Oregon 97124 Certificate of Test Issue Date: October 22, 2007 Microsoft Corporation Model: Zune (80GB) MN: 1126 Emissions Test Description Specification Test Method Pass/Fail Radiated Emissions FCC 15.109(g) (CISPR 22:1997):2006 ANSI C63.4:2003 Pass Radiated Emissions High Frequency FCC 15.107:2006 ANSI C63.4:2003 Pass Conducted Emissions FCC 15.109:2006 ANSI C63.4:2003 Pass Approved By: Ethan Schoonover, Sultan Lab Manager NVLAP Lab Code: 200629-0 This report must not be used to claim product certification, approval, or endorsement by NVLAP, NIST, or any agency of the federal government of the United States of America. Product compliance is the responsibility of the client, therefore the tests and equipment modes of operation represented in this report were agreed upon by the client, prior to testing. This Report may only be duplicated in its entirety. The results of this test pertain only to the sample(s) tested. The specific description is noted in each of the individual sections of the test report supporting this certificate of test. Northwest EMC Revision History Revision 05/05/03 Revision Number Description Date Page Number 00 None Northwest EMC Accreditations and Authorizations Revision 03/18/05 FCC: Accredited by NVLAP for performance of FCC radio, digital, and ISM device testing. Our Open Area Test Sites, certification chambers, and conducted measurement facilities have been fully described in reports filed with the FCC and accepted by the FCC in letters maintained in our files. Northwest EMC has been accredited by ANSI to ISO / IEC Guide 65 as a product certifier. We have been designated by the FCC as a Telecommunications Certification Body (TCB). This allows Northwest EMC to certify transmitters to FCC specifications in accordance with 47 CFR 2.960 and 2.962. NVLAP: Northwest EMC, Inc. is accredited under the United States Department of Commerce, National Institute of Standards and Technology, and National Voluntary Laboratory Accreditation Program for satisfactory compliance with the requirements of ISO/IEC 17025 for Testing Laboratories. The NVLAP accreditation encompasses Electromagnetic Compatibility Testing in accordance with the European Union EMC Directive 2004/108/EC, and ANSI C63.4. Additionally, Northwest EMC is accredited by NVLAP to perform radio testing in accordance with the European Union R&TTE Directive 1999/5/EEC, the requirements of FCC, and the RSS radio standards for Industry Canada. NVLAP LAB CODE 200629-0 NVLAP LAB CODE 200630-0 NVLAP LAB CODE 200676-0 NVLAP LAB CODE 200761-0 Industry Canada: Accredited by NVLAP for performance of Industry Canada RSS and ICES testing. Our Open Area Test Sites and certification chambers comply with RSS 212, Issue 1 (Provisional) and have been filed with Industry Canada and accepted. Northwest EMC has been accredited by ANSI to ISO / IEC Guide 65 as a product certifier. We have been designated by NIST and recognized by Industry Canada as a Certification Body (CB) per the APEC Mutual Recognition Arrangement (MRA). This allows Northwest EMC to certify transmitters to Industry Canada technical requirements. CAB: Designated by NIST and validated by the European Commission as a Conformity Assessment Body (CAB) to conduct tests and approve products to the EMC directive and transmitters to the R&TTE directive, as described in the U.S. - EU Mutual Recognition Agreement. TÜV Product Service: Included in TUV Product Service Group's Listing of Recognized Laboratories. It qualifies in connection with the TUV Certification after Recognition of Agent's Testing Program for the product categories and/or standards shown in TUV's current Listing of CARAT Laboratories, available from TUV. A certificate was issued to represent that this laboratory continues to meet TUV's CARAT Program requirements. Certificate No. USA0604C. TÜV Rheinland: Authorized to carryout EMC tests by order and under supervision of TÜV Rheinland. This authorization is based on "Conditions for EMC-Subcontractors" of November 1992. Northwest EMC Accreditations and Authorizations Revision 03/18/05 NEMKO: Assessed and accredited by NEMKO (Norwegian testing and certification body) for European emissions and immunity testing. As a result of NEMKO's laboratory assessment, they will accept test results from Northwest EMC, Inc. for product certification (Authorization No. ELA 119). Australia/New Zealand: The National Association of Testing Authorities (NATA), Australia has been appointed by the ACA as an accreditation body to accredit test laboratories and competent bodies for EMC standards. Accredited test reports or assessments by competent bodies must carry the NATA logo. Test reports made by an overseas laboratory that has been accredited for the relevant standards by an overseas accreditation body that has a Mutual Recognition Agreement (MRA) with NATA are also accepted as technical grounds for product conformity. The report should be endorsed with the respective logo of the accreditation body (NVLAP). VCCI: Accepted as an Associate Member to the VCCI, Acceptance No. 564. Conducted and radiated measurement facilities have been registered in accordance with Regulations for Voluntary Control Measures, Article 8. (Registration Numbers. - Hillsboro: C-1071, R-1025, C- 2687, T-289, and R-2318, Irvine: R-1943, C-2766, and T-298, Sultan: R-871, C-1784, and T- 294). BSMI: Northwest EMC has been designated by NIST and validated by C-Taipei (BSMI) as a CAB to conduct tests as described in the APEC Mutual Recognition Agreement. License No.SL2-IN-E-1017. GOST: Northwest EMC, Inc. has been assessed and accredited by the Russian Certification bodies Certinform VNIINMASH, CERTINFO, SAMTES, and Federal CHEC, to perform EMC and Hygienic testing for Information T…

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