EW780-7728-001.9GHz Cordless Phone

User’s manual w w w .v t e c h p h o n e s . c o m Models: DS6421-2/DS6421-3/ DS6421-4 Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 105 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com. The ENERGY STAR ® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR ® label indicating it meets the latest energy efficiency guidelines. The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. ii Table of contents i Getting started .........................1 Parts checklist ............................1 Installation ..................................2 Telephone base and charger installation ...............................3 Battery installation .....................4 Battery charging .........................5 Installation options .....................6 Tabletop to wall mount installation ..............................6 Wall mount to tabletop installation ...............................7 Handset layout ...........................8 Telephone base layout ...............11 Handset main menu ...................13 BlueTooTh ® ...........................15 Introducing Bluetooth .................15 Glossary of terms ......................16 Bluetooth setup ..........................17 Add a cell phone ........................17 Add a headset ............................19 Auto connection .........................20 Paired devices ............................21 Rename a device .......................21 Remove a device ........................22 Devices connection ....................23 Review the device list .................23 Connect/Disconnect an active device ......................................23 Replace an active device ...........24 Bluetooth connection from idle mode ................................24 Download directory ....................25 Interruption to directory download .................................27 View the directory download information ..............................27 Change PIN ................................28 Telephone settings ..................29 Ringers (handset) .......................29 Ringer volume (handset) ............29 Ringer tone .................................30 Set date/time ..............................31 Settings ......................................32 LCD language ............................32 Display alerts ..............................33 Use caller ID to automatically set date and time ....................34 Rename handset ........................35 Key tone .....................................35 Dial mode ...................................36 Voice announce caller ID ...........36 Website.......................................37 Home area code .........................37 Cell area code ............................38 Telephone operation ................39 Make, answer or end a home call ................................39 Call waiting on the home line .....41 Make, answer or end a cell call .41 Call waiting on the cell line .........41 Answer a cell call while on a home call .................................42 Cell phone voicemail ..................42 Answer a home call while on a cell call ....................................42 Conference home and cell calls .43 Using the home and cell lines together ...................................43 Handset speakerphone ..............44 Volume control ...........................44 Silence the ringer .......................44 Mute ...........................................44 Temporary tone dialing ...............44 Hold ............................................45 Handset locator ..........................45 Equalizer.....................................45 Chain dialing...............................46 Redial list ....................................47 Review the redial list ..................47 Dial a redial entry .......................47 Save a redial entry to the directory ..................................48 Delete a redial entry ...................48 Intercom .....................................49 iii Table of contents To transfer an incoming call .......50 Answer an incoming call during an intercom call ............................50 Transfer an incoming call ...........51 Share an outside call ..................51 Hold a call and intercom.............52 Telephone operation ................53 Push-to-talk (PTT) ......................53 PTT On/Off .................................53 PTT to a single handset .............54 PTT to all handsets ....................55 Answering a PTT ........................56 Switch a one-to-one PTT to intercom ..............................56 End PTT .....................................57 Answer an incoming call during PTT ..............................57 Make an outgoing call during PTT ..............................57 Directory .....................................58 Area code cross guard ...............58 Create a new entry in the home directory ..................................59 Character chart ..........................60 Review the directory...................61 3-character alphabetical search 61 Dial a directory entry ..................62 Edit a directory entry ..................62 Edit the type of a directory entry 63 Delete a directory entry ..............63 Remove a d…

Text truncated - open the document above for the full version.

20 Bluetooth Add a headset (continued) The screen will display Adding headset to device list... when the base is connecting to your headset. When a device is successfully connected, the handset displays headset A is added and connected to base and the corresponding status icon ( and 1 or 2). You hear a confirmation tone. The corresponding light on the telephone base (D1 or D2) turns on. If you have trouble pairing your headset, it may be not compatible with your DS6421. Check the Bluetooth compatibility list at www.vtechphones.com. Auto connection An active device may be disconnected from the telephone base when: The Bluetooth feature of your cell is turned off. The power of your device is turned off. Your Bluetooth device are not in the base’s reachable range. When the Bluetooth or power on the device is turned on or it moves within range of the base, the base will try to reconnect to the Bluetooth device. If you disconnect the device through the device list, the base will not attempt to reconnect unless your device is moved out of range and back in range again. 9. 10. • • • The pairing process may take up to one minute. If the pairing process fails, try again. If you put the handset back in the telephone base or charger while pairing, the process discontinues and the handset returns to idle mode. • • Adding Headset A to device list... Headset A is added and connected to base. 21 Bluetooth Devices connection Up to four devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be in an active slot (D1 or D2) on the device list and connected. Only one Bluetooth cell phone or a headset can be on a call at a time. Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the device list. Review the device list Press MeNu on the handset when it is not in use. Press or to highlight Bluetooth, then press SeleCT. Press or to highlight Device list, then press SeleCT. Connect/Disconnect an active device While in the device list, you may connect or disconnect your devices. Press MeNu on the handset when it is not in use. Press or to highlight Bluetooth, then press SeleCT. Press or to highlight Device list, then press SeleCT. Press or to highlight a device when necessary, then press oPTIoN. Press or to highlight Connect/Disconnect (whichever is applicable), then press SeleCT to confirm. The handset displays Device connected/Device disconnected. You hear a confirmation tone. 1. 2. 3. 1. 2. 3. 4. 5. When your device is connected, you will be prompted to select Disconnect. When your device is disconnected, you will be prompted to select Connect. When connecting a Bluetooth device to the device list, all connected devices will be temporarily disconnected until the procedure is complete. It may take up to two minutes to reconnect. BLUETOOTH Add device Device list Download dir Change PIN BACK SELECT DEVICE LIST D1:Headset A D2:Cell Phone A Cell Phone B Cell Phone C BACK OPTION Headset A Connect Remove Rename BACK SELECT Directory Caller ID log Intercom Bluetooth Ringers BACK SELECT 22 Bluetooth Remove a device If you already have the maximum of four paired devices on the device list and you want to add another device, you may first delete a device from the device list. Press MeNu on the handset when it is not in use. Press or to highlight Bluetooth, then press SeleCT. Press or to highlight Device list, then press SeleCT. Press or to highlight a selected device when necessary, then press DeleTe. The handset displays Remove headset A? Press YeS to confirm. The handset displays Device removed from paired list. You hear a confirmation tone. 1. 2. 3. 4. 5. Device removed from device list. DEVICE LIST D1:Headset A D2:Cell Phone A BACK OPTION Headset A Connect Remove Rename BACK SELECT BLUETOOTH Add device Device list Download dir Change PIN BACK SELECT Remove Headset A ? NO YES 23 Bluetooth Rename a device You can change the name of a device on the device list. Press MeNu on the handset when it is not in use. Press or to highlight Bluetooth, then press SeleCT. Press or to highlight Device list, then press SeleCT. Press or to choose a selected device when necessary, then press oPTIoN. Press or to highlight Rename, then press SeleCT. The screen displays eNTeR NeW NAMe. Use the dialing keys to edit the name (page 60). Press MuTe/D eleTe to erase a character. Press and hold MuTe/D eleTe to erase all characters. Press to move the cursor to the right or to the left. Press SAVe to confirm. The handset displays Device renamed. You hear a confirmation tone. 1. 2. 3. 4. 5. 6. • • • 7. Only the first 15 characters of the device name are shown on the device list. DEVICE LIST D1:Headset A D2:Cell Phone A BACK OPTION Headset A Connect Remove Rename BACK SELECT ENTER NEW NAME Headset A _ BACK SAVE BLUETOOTH Add device Device list Download dir Change PIN BACK SELECT 24 Bluetooth Replace an active device If you already have two active devices on the device list and you want to activate a different device, you must deactivate one of the two active device. To replace an active device: Press MeNu on the handset when it is not in use. Press or to highlight Bluetooth, then press SeleCT. Press or to highlight Device list, then press SeleCT. Press or to highlight the device you want to activate, in the bottom two without a prefix D1: or D2: ,then press SeleCT. Press or to highlight Connect, then press SeleCT. The handset displays only 2 devices can be ready for connection and then a list of devices for deactivation. Press or to highlight the device to be deactivated, then press SeleCT. The handset displays Cell Phone A is deactivated and you hear a confirmation tone. The screen displays Connecting Cell Phone B to the base... Depending on your cell phone settings, you may need to press a key on your cell phone to confirm the connection. When the new device is successfully activated an…

Text truncated - open the document above for the full version.

34 Telephone settings Display alerts (continued) No line When telephone line is not connected to the telephone base, the handsets show No line. If you do not want to display the message on the handset screens (for example, if you use the cell line only), you can change the no line indicator. To change the no line indicator: Press MeNu on the handset when it is not in use. Press or to highlight Settings, then press SeleCT. Press SeleCT to choose Display alerts. Press or to highlight home line, then press SeleCT. Press or to highlight No line, then press SeleCT to save. Press or to choose on or off, then press SeT to confirm. When you choose off, the screen displays If the line is not connected, an alert will not appear. You hear a confirmation tone. Download fail If the directory downloading process is interrupted, the handsets display Download fail after the call ends. You can reset the download fail indication on the handset screens. To reset download fail indication: Press MeNu on the handset when it is not in use. Press or to highlight Settings, then press SeleCT. Press SeleCT to choose Display alerts. Press or to highlight Cell line, then press SeleCT. Press or to highlight Download fail, then press SeleCT to confirm. The screen displays Reset download failure indication? Press YeS to confirm. You hear a confirmation tone. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. CELL ALERTS Missed calls Download fail BACK SELECT Reset download failure indication? YES NO SETTINGS LCD language Display alerts CID time sync Rename handset BACK SELECT CID TIME SYNC On Off BACK SET 35 Telephone settings use caller ID to automatically set date and time You can choose to have the date and time automatically set by incoming caller ID. Press MeNu on the handset when it is not in use. Press or to highlight Settings, then press SeleCT. Press or to highlight CID time sync, then press SeleCT. Press or to choose on or off, then press SeT to confirm. You hear a confirmation tone. Rename handset You can change the name of each handset, the new name of each handset cannot exceed 11 characters. To rename a handset: Press MeNu on the handset when it is not use. Press or to highlight Settings, then press SeleCT. Press or to highlight Rename handset, then press SeleCT. The screen displays ReNAMe hANDSeT. Use the dialing keys to edit the name. Press MuTe/ DeleTe to erase a character. Press and hold MuTe/D eleTe to erase all characters. Press to move the cursor to the right or to the left. Press SAVe to confirm. You hear a confirmation tone. Key tone You can change the volume of the key tone or turn it off.. To change the setting: Press MeNu on the handset when it is not in use. Press or to highlight Settings, then press SeleCT. Press or to highlight Key tone, then press SeleCT. Press or to adjust the key tone volume, or press oFF to turn off. A sample of each key tone volume plays as you scroll through the choices, then press SeT to save. You hear a confirmation tone. 1. 2. 3. 4. 1. 2. 3. 4. • • 5. 1. 2. 3. 4. SETTINGS LCD language Display alerts CID time sync Rename handset BACK SELECT RENAME HANDSET Room A_ _ _ _ _ BACK SAVE Room A 12:31PM 12/31 MENU 1 SETTINGS Display alerts CID time sync Rename handset Key tone BACK SELECT KEY TONE VOLUME OFF SET 36 Telephone settings The on/off option in voice announce caller ID is available up to the forth registered handset. If the phone number of the incoming call match the last 7 digits of a directory entry, the name will be announced as it appears in the entry. The phone number will be announced when name is unknown, private or not provided. Only the last 11 numbers of a phone number is announced. Nothing will be announced if neither the name not the number are provided with the CID information. This feature is not supported with headsets. This feature does not announce information for call waiting. • • • • • • Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To change the setting: Press MeNu on the handset when it is not in use. Press or to highlight Settings, then press SeleCT. Press or to highlight Dial mode, then press SeleCT. Press or to choose Tone or Pulse, then press SeT to save. You hear a confirmation tone. Voice announce caller ID You can set your handset or base to hannounce the caller ID information for incoming calls. The announce caller ID setting is independent for each handset and base. To change the setting: Press MeNu on the handset when it is not in use. Press or to highlight Settings, then press SeleCT. Press or to highlight Annc Caller ID, then press SeleCT. Press or to highlight handset or Base, then press SeleCT. Press or to choose on or o ff, then press SeT to save. You hear a confirmation tone. 1. 2. 3. 4. 1. 2. 3. 4. 5. SETTINGS CID time sync Rename handset Key tone Dial mode BACK SELECT DIAL TONE Tone Pulse BACK SET SETTINGS Rename handset Key tone Dial tone Annc caller ID BACK SELECT ANNC CALLER ID On Off BACK SET 37 Telephone settings Website You can use this feature to view the VTech website address. Press MeNu on the handset when it is not in use. Press or to highlight Website, then press SeleCT. The handset screen displays the VTech website. Press oK to exit. home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log. When you review the directory, call log or redial list, you can press # (pound key) repeatedly to show different dialing options before dialing. To change the setting: Press MeNu on the handset when it is not in use. Press or to highlight Directory, then press SeleCT. Press or to highlight home, then press oPTIoN. Press or to highlight home area code, then press SeleCT. The screen displays only for 7 digits dialing from …

Text truncated - open the document above for the full version.

46 Telephone operation Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call: Press . Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals. The telephone automatically returns to pulse dialing mode after you end the call. hold You can place a home or cell call on hold. You will hear an alert tone if you have not taken the call off of hold after 14 minutes. You will hear another alert tone 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects. To place a home call on hold: Press holD. home call on hold appears and /hoMe/FlASh flashes. To resume a home call on hold: Press /hoMe/FlASh. To place a cell call on hold: Press holD. Cell call on hold appears and /C ell flashes. To resume a cell call on hold: Press /C ell. handset locator This feature helps you find a misplaced handset. To start paging: Press /FIND hANDSeT on the telephone base when it is not in use. All idle handsets ring and display ** Paging ** . To end paging: Press /FIND hANDSeT on the telephone base. - oR - Press /hoMe/F lASh, or any dialing keys (0-9, #, ) on the handset. 1. 2. 3. • • • • • • • 47 Telephone operation equalizer The equalizer feature on the handset enables you to change the quality of the handset audio to best suit your hearing. While on a call, an intercom, a PTT session, or listening to a message or announcement, press to select the equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting) for the handset. You hear an in-ear beep while adjusting. If you turn off the key tone, the in-ear beep will not be heard. The current setting is shown on the handset for two seconds. Transfer an incoming call While on a incoming call, you can transfer an outside call from one handset to another handset. Press oPTIoN, then press SeleCT to highlight Transfer. If you have a two-handset system, your handset displays Transferring call to handset X. The destination handset rings and displays Transferring from other handset. If you have more than two handsets, your handset displays TRANSFeR To: and a list of registered handsets. Press or to highlight destination handset and then press SeleCT. Your handset displays Transferring call to handset X, or Transferring call to all devices when you choose Ring all. The destination rings and displays Transferring from handset X. The screen displays Call transferred when the other handset picks up the call. Share an outside call Another handset can join you on an outside call. That call continues until all people hang up. You can share an outside call with up to four system handsets. Press /hoMe/FlASh or on another handset to join the call. - oR - Press oPTIoN during an intercom, then press or to highlight Share call. Press SeleCT. 1. • • 2. • • The equalizer feature does not apply to the speakerphone on the telephone base or the connected Bluetooth headset. If you switch the call between the handset and speakerphone by pressing ,the audio setting remains unchanged. The current equalizer setting remains unchanged until a new setting is selected. • • • 48 Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list. To access a number in the directory while on a call: Press oPTIoN. Press or to highlight Directory, then press SeleCT. Press or to highlight home directory, then press ReVI eW. Press or to scroll to the desired entry or perform an alphabetical search (page 61). Press DIAl to dial the displayed number. To access a number in the caller ID log while on a call: Press oPTIoN. Press or to highlight Caller ID log, then press SeleCT. Press or to highlight home directory, then press ReVI eW. Press or to scroll to the desired entry or perform an alphabetical search (page 61). Press DIAl to dial the displayed number. To access the redial list while on a call: Press ReDIAl/PAuSe. Press , or ReDIAl/PAuSe until the desired number displays, then press DIAl to dial the displayed number. 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. 1. 2. You cannot edit a directory entry while on a call. For more details about the directory, see page 58. You cannot copy a caller ID log entry into the directory while on a call. For more details about caller ID log, see page 66. You can only view the numbers in the directory, caller ID log or redial while on a call and cannot erase any entries. Press oFF/CANCel to exit redial, directory or caller ID log while on a call. • • • • 49 Telephone operation Redial list The redial list stores up to 10 of the most recently dialed numbers. When there are already 10 entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review the redial list Press ReDIAl/PAuSe when the handset is not in use. Press , or ReDIAl/PAuSe to browse. You hear a double beep when you reach the beginning or end of the redial list. Dial a redial entry Press ReDIAl/PAuSe when the handset is not in use. Press , or ReDIAl/PAuSe to browse until the desired number displays. Press /hoMe/FlASh or to use the home line. - oR - Press /C ell to use the cell line. 1. 2. 1. 2. 3. 50 Telephone operation Save a redial entry to the directory Press ReDIAl/PAuSe when the handset is not in use. Press , or ReDIAl/PAuSe to highlight the desired number. Press SAVe. The handset displays eDIT NuMBeR. Use the dialing keys to edit the number, if necessary. Press MuTe/D eleTe to erase a digit. Press and hold MuTe/D eleTe to erase all digits. Press to move the cursor to the right or to the left. Press and hold ReDIAl/PAuSe to…

Text truncated - open the document above for the full version.

62 Directory Dial a directory entry You can dial a directory entry on either a home or cell line. To dial a directory entry: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 61). When the desired entry appears, press # repeatedly to show different dialing options. When the displayed number is in the correct format, press /hoMe/FlASh or to use the home line, or /C ell to use the cell line. edit a directory entry You may edit any directory entry. However, be aware that if you download from a cell phone again, the directory will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the DS6421/6401, those changes will be lost. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 61). When the desired entry appears, press ReVI eW, then press eDIT. The screen shows eNTeR NuMBeR. Use the dialing keys to edit the number. Press MuTe/D eleTe to erase a digit. Press and hold MuTe/D eleTe to erase all digits. Press to move the cursor to the right or to the left. Press and hold ReDIAl/PAuSe to insert a dialing pause (a p appears). Press NeXT. Press or to highlight one of the following types: Home Cell Work Other Press NeXT. The screen displays eNTeR NAMe. Use the dialing keys (see page 60) to edit the name. Press MuTe/D eleTe to erase a character. Press and hold MuTe/D eleTe to erase all characters. Press to move the cursor to the right or to the left. Press SAVe to confirm and the screen shows Saved. 1. 2. 3. 1. 2. 3. • • • • 4. 5. • • • • 6. 7. • • • 8. 800-595-9511 1-800-595-9511 595-9511 1-595-9511 63 Directory edit the type of a directory entry If you only want to edit the type of a directory entry: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 61). When the desired entry appears, press lABel. Enter the corresponding shortcut keys shown in the below table. Type:Press: Home1 Cell2 Work3 Other4 - oR - Press CleAR to clear any label assigned. Delete a directory entry Once a directory entry is deleted, it cannot be retrieved. To delete an entry: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 61). When the desired entry appears, press the MuTe/D eleTe. The screen displays Delete contact? and the name of the entry. Press YeS to confirm. The screen displays Deleted and then the next alphabetical entry in the directory. You hear a confirmation tone. Remove a downloaded directory Search for a desired downloaded directory in the directory menu (see Review the directory on page 61). When the desired downloaded directory is chosen, press oPTIoN, then press or to highlight Remove DIR. Press SeleCT. The screen displays Directory Cell PhoNe A will be erased. Press SeleCT to confirm. The screen displays erasing directory... and then Directory removed. You hear a confirmation tone. 1. 2. 1. 2. 3. 1. 2. 3. 4. 64 Directory Speed dial You can perform speed dial by assigning speed dial slots from your directories. To access the speed dial, you can: Press or to highlight Speed dial under the Directory. Press ReVI eW under the directory menu, then press edit. Press or to choose Speed dial. Press and hold any unassigned digits in when it is not in use. Make a call using speed dial Press and hold the dialing keys (0-9) with the speed dial key assigned. Assign a speed dial slot Up to 10 speed dial entries can be stored. The speed dial number must be made from an existing Home or Bluetooth directory. Press MeNu on handset when it is not in use. Press or to highlight Directory, then press SeleCT. Press or to highlight Speed dial, then press ReVI eW. Press or to highlight the empty slot, then press ASSIGN. Press or to highlight the desired directory, then press ReVI eW. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 61). When the desired entry appears, press ASSIGN. You hear a confirmation tone. Reassign a speed dial slot In the Speed dial screen, press or to highlight the desired slot. Press ASSIGN. The screen displays the directory at the current assigned entry. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 61). When the desired entry appears, press ASSIGN. You hear a confirmation tone. unassign a speed dial slot Press MeNu on handset when it is not in use. Press or to highlight Directory, then press SeleCT. Press or to highlight Speed dial, then press ReVI eW. Press or to highlight the empty slot, then press DeleTe. The screen displays Delete Speed dial assignment? Press YeS to confirm. You hear a confirmation tone. • • • • 1. 2. 3. 4. 5. 6. 1. 2. 3. 1. 2. 3. 4. 5. 65 Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. Caller ID from the home line allows you to see the name, number, date and time of the incoming calls. The caller ID may appear differently if the caller is matched to a directory entry (see Memory match on page 67). Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call. It may be necessary to change your telephone service to use this feature. Contact your telephone service provider and cell phone service provider if: You have both caller ID and call waiting, but as separate services (you may need to combine these services). You have only caller ID service, or only call waiting service. You do not subscribe to any caller ID or call waiting services. There are fees for caller ID services. In additio…

Text truncated - open the document above for the full version.