EW780-9678-004-Line Small Business System, Deskset

User’s manual CM18245 4-Line Small Business System Deskset Go to www.vtechphones.com to register your product for enhanced warranty support and the latest VTech product news. BC Congratulations on your purchase of this VTech product. Before using this product, please read the Important safety information. This user’s manual provides you with the complete installation, setup and operation instructions. For customer service or product information, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377. Model number: CM18245 Type: 4-Line Small Business System Deskset Serial number: Purchase date: Place of purchase: Both the model and serial numbers of your VTech product can be found on the bottom of the deskset. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service. T Compatible with Hearing Aid T-Coil TIA-1083 Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. i This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc. • Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. • Avoid placing the telephone system in places with extreme temperature, direct sunlight, or other electrical devices. Protect your phone from moisture, dust, corrosive liquids and fumes. • Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion. • If this product does not operate normally, see the Troubleshooting section on pages 70-73 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 80-81. Do not open this product except as directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks. • This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, an under-the-table or cabinet outlet. • For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall be easily accessible. Caution: • Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377. • Use only the supplied rechargeable battery or replacement battery (model BT266342). To order a replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, dial 1 (800) 267-7377. • To prevent risk of fire or battery explosion, replace with the correct battery type. Dispose of used batteries according to the instructions. Important safety information ii Especially about cordless telephones • Electrical power: The deskset must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the deskset is unplugged, switched off or if the electrical power is interrupted. • Power adapter: The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. • Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC ® Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. You may call 1 (800) 8-BATTERY ® for locations ac…

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Appendix B1 Letter of Agency for FCC Certification Feb 02, 2015 To whom it may concern, Letter of Agency I, an officer of VTech Telecommunications Limited do hereby authorize Intertek Testing Services (Mr. Ken Sit/ Mr. Melvin Nip) to act on our behalf in front of the Federal Communications Commission with respect to all matters relating to certification of equipment under Part 15 and/or Part 95 of the FCC Rules until further notice. I further certify that no party (as defined in §1.2002(b) of CFR 47, 2004) to this application, including myself, is subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C., 862. Regards, Michael Tsui Approbation Supervisor

VTech Telecommunications Ltd Feb 02, 2015 To whom it may concern, Request for Permanent Confidentiality Under FCC Part 15 Certification FCC ID: EW780-9678-00 Request is hereby submitted by VTech Telecommunications Ltd. to withhold permanently from public review certain portions of the application for equipment certification for the referenced FCC identifiers. This request for confidentiality is made pursuant to 47 CFR § 0.457(d) and 0.459 of the FCC Rules. In particular, the following sections of the application are to be kept permanently confidential and VTech Telecommunications Ltd. reserves the right to discern which parties can obtain access to these information:  Schematics  Detailed Block diagrams  Detailed Operational/Functional Description The rationale for request for confidentiality is as followings: This information represents intellectual property of VTech Telecommunications Ltd . and it is subject to competition. We have invested considerable time and materials in research and development to produce the referenced product. Disclosure of the permanently confidential portions of this application to competitors would not only give them significant competitive advantages in developing similar products, but would also disclose successful implementation of unpublished, leading edge technology developed by us. If you have questions or need further information, please contact the undersigned. Regards, Michael Tsui Approbation Supervisor

INTERTEK TESTING SERVICES External Photos FCC ID: EW780-9678-00 IC: 1135B-80967800 INTERTEK TESTING SERVICES External Photos FCC ID: EW780-9678-00 IC: 1135B-80967800 INTERTEK TESTING SERVICES External Photos FCC ID: EW780-9678-00 IC: 1135B-80967800

CM18245 CM18045 10.50 20.50 17.60 22.00 IC: 1135B-80967700 FCC ID: EW780-9677-00 VTECH TELECOMMUNICATIONS LTD. DC 6V 100mA Use Only Supplied Adapter Text: engraved in recessed 0.3mm depth, text surface in high gloss Text: engraved in raised 0.3mm Text : Recessed 0.3mm High Gloss 4H20 ML18045 CM18045 SIZE:20X10MM Text: engraved in raised 0.3mm Text: engraved in raised 0.3mm Serial no. label 28x10mm Text : Recessed 0.3mm High Gloss Text : Recessed 0.3mm High Gloss Use only Supplied Adapter THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND 2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION. PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING THIS PHONE. DC 6V 600mA HAC MANUFACTURED IN CHINA IC: 1135B-80967800 VTECH TELECOMMUNICATIONS LTD. FCC ID: EW780-9678-00 4H20 Text: engraved in raised 0.3mm Text: engraved in raised 0.3mm CM18245 CM18445 CM18X45 ENGRAVING 14.50 47.00 28.50 10.50 BACKUP BATTERIES COMPARTMENT BACKUP BATTERIES COMPARTMENT Text: engraved in raised 0.3mm BT283342 BT266342 Serial no. label 28x10mm Text : Recessed 0.3mm High Gloss Use only Supplied Adapter Text: engraved in raised 0.3mm THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND 2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION. PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING THIS PHONE. COMPLIES WITH 47 CFR PART 68 REGISTRATION NO.: US: EW7KH01B80- 967700 RINGER EQUIVALENCE: 01B USOC JACK: RJ11C/W, RJ14C/W DC 6V 800mA HAC MANUFACTURED IN CHINA IC: 1135B-80967700 VTECH TELECOMMUNICATIONS LTD. FCC ID: EW780-9677-00 4H20 CM18445 L4L3/4L2L1/2 VTech Customer Service 1-800-595-9511 www.vtechphones.com VTech Customer Service 1-800-595-9511 www.vtechphones.com VTech Customer Service 1-800-595-9511 www.vtechphones.com

INTERTEK TESTING SERVICES Internal photos FCC ID: EW780-9678-00 IC: 1135B-80967800 INTERTEK TESTING SERVICES Internal photos FCC ID: EW780-9678-00 IC: 1135B-80967800 INTERTEK TESTING SERVICES Internal photos FCC ID: EW780-9678-00 IC: 1135B-80967800 INTERTEK TESTING SERVICES Internal photos FCC ID: EW780-9678-00 IC: 1135B-80967800 INTERTEK TESTING SERVICES Internal photos FCC ID: EW780-9678-00 IC: 1135B-80967800 INTERTEK TESTING SERVICES Internal photos FCC ID: EW780-9678-00 IC: 1135B-80967800 INTERTEK TESTING SERVICES Internal photos FCC ID: EW780-9678-00 IC: 1135B-80967800 INTERTEK TESTING SERVICES Internal photos FCC ID: EW780-9678-00 IC: 1135B-80967800

INTERTEK TESTING SERVICES FCC ID: EW780-9678-00 RF exposure - 1 of 1 For Maximum Permissible Exposure (MPE) evaluation of the base unit, the maximum power density at 20 cm from this mobile transmitter shall be less than the General Population / Uncontrolled MPE limit in OET Bulletin 65 and meet the requirement listed in KDB447498. For the 1.9GHz Deskset of tested model: CM18245, the measured powers among all the measured channels were within its production tolerance: +16 dBm (Minimum) and +21 dBm (Maximum).The antenna gain of CM18245 is 2 dBi = 1.58 (num gain) and its maximum source-based time-averaging duty factor is 4.2% (1/24 x100%). From these data and its operating configuration – Mobile device, the exposed power density at a distance (R) of 20cm from the center of radiation of the antenna can be calculated according to OET Bulletin 65 as follow: The Conducted Power = 21 dBm = 125.9 mW The Conducted Power source-based time-averaging output power = (125.9 * 0.042) mW = 5.29 mW The power density at 20cm = 5.29 *1.58/ 4R 2 = 0.0017 mW cm -2 In the frequency range of 1,500 - 100,000MHz, the MPE limit is 1.0 mWcm -2 for general population and uncontrolled exposure. As the measured power density at 20cm from the transmitter is lower than the MPE limit, the compliance to the MPE limit can be ensured by indicating the minimum 20cm separation between the transmitter's radiating structures and body of the user or nearby persons. The following RF exposure statement is proposed to be included in the user manual: “ FCC RF Radiation Exposure Statement Caution: To maintain compliance with the FCC’s RF exposure guidelines, place the base unit at least 20cm from nearby persons.”

- Intertek’s standard Terms and Conditions can be obtained at our website: http://www.intertek.com/terms/. - The test report only allows to be revised within the retention period unless further standard or the requirement was noticed. - This report is for the exclusive use of Intertek's Client and is provided pursuant to the agreement between Intertek and its Client. Intertek's responsibility and liability are limited to the terms and conditions of the agreement. Intertek assumes no liability to any party, other than to the Client in accordance with the agreement, for any loss, expense or damage occasioned by the use of this report. Only the Client is authorized to permit copying or distribution of this report and then only in its entirety. Any use of the Intertek name or one of its marks for the sale or advertisement of the tested material, product or service must first be approved in writing by Intertek. The observations and test results in this report are relevant only to the sample tested. This report by itself does not imply that the material, product, or service is or has ever been under an Intertek certification program. Intertek Testing Services Hong Kong Ltd. 2/F., Garment Centre, 576 Castle Peak Road, Kowloon, Hong Kong. Tel: (852) 2173 8888 Fax: (852) 2785 5487 Website: www.hk.intertek-etlsemko.com TEST REPORT Report Number: 15010867HKG-003 Application For Original Grant of 47 CFR Part 15 Certification Single New of RSS-213 Issue 2 Equipment Certification Unlicensed Personal Communication Service Devices/ 2 GHz License-exempt Personal Communications Service Devices (Deskset) FCC ID: EW780-9678-00 IC: 1135B-80967800 Prepared and Checked by: Approved by: Leung Chiu Kuen, Stanley Nip Ming Fung, Melvin Engineer Assistant Manager March 20, 2015 INTERTEK TESTING SERVICES Test Report Number: 15010867HKG-003 Page 1 of 71 FCC ID: EW780-9678-00 IC: 1135B-80967800 GENERAL INFORMATION Applicant Name: VTech Telecommunications Ltd. Applicant Address: 23/F, Tai Ping Industrial Centre, Block 1, 57 Ting Kok Road, Tai Po, Hong Kong. FCC Specification Standard: FCC Part 15, October 1, 2013 Edition FCC ID: EW780-9678-00 FCC Model(s): CM18245 IC Specification Standard: RSS-213 Issue 2, December 2005 RSS-Gen Issue 3, December 2010 IC: 1135B-80967800 IC Model(s): CM18245 Type of EUT: Unlicensed Personal Communications Service Devices Description of EUT: 4-Line Small Business System Deskset Serial Number: N/A Sample Receipt Date: January 26, 2015 Date of Test: January 30, 2015 to February 04, 2015 Report Date: March 20, 2015 Environmental Conditions: Temperature: +10 to 40°C Humidity: 10 to 90% INTERTEK TESTING SERVICES Test Report Number: 15010867HKG-003 Page 2 of 71 FCC ID: EW780-9678-00 IC: 1135B-80967800 Table of Contents 1.0 Test Results Summary & Statement of Compliance............................................... 5 1.1 Summary of Test Results......................................................................................... 5 1.2 Statement of Compliance......................................................................................... 7 2.0 General Description................................................................................................... 9 2.1 Product Description ................................................................................................... 9 2.2 Technical Description ................................................................................................ 9 2.3 Test Methodology...................................................................................................... 9 2.4 Test Facility ...............................................................................................................9 3.0 System Test Configuration...................................................................................... 11 3.1 Justification ............................................................................................................. 11 3.2 Conducted Emission Test Configuration ................................................................. 12 3.3 Conducted Monitoring and Operational Test Configuration ..................................... 12 3.4 EUT Exercising Software ........................................................................................ 12 3.5 Details of EUT and Description of Accessories ....................................................... 13 3.6 Measurement Uncertainty ....................................................................................... 13 4.0 Measurement Results.............................................................................................. 15 4.1 Antenna Requirement ............................................................................................. 15 4.2 Digital Modulation Techniques ................................................................................ 15 4.3 Emission Bandwidth................................................................................................ 16 4.4 Directional Gain of the Antenna............................................................................... 19 4.5 Peak Transmit Power .............................................................................................. 20 4.6 Power Spectral Density ........................................................................................... 23 4.7 Automatic Discontinuation of Transmission ............................................................. 26 4.8 Unwanted Emission Inside the Sub-Band ............................................................... 27 4.9 Emissions Outside the Sub-Band............................................................................ 31 4.9.1 Radiated Emissions Configuration Photographs .................................................. 32 4.9.2 Radiated Emissions Data ..................................................................................... 32 4.9.3 Field Strength Calculation ......................…

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VTech Telecommunications Ltd Feb 02, 2015 To whom it may concern, Declarations FCC ID: EW780-9678-00 IC: 1135B-80967800 I, the undersigned, hereby declare that 1. The device does not use the provisions of 47CFR 15.323 (c) (6), random waiting mechanism is not used in this system. 2. The provisions of 47CFR 15.323 (c) (10) and 47CFR 15.323 (c) (11) are not used to extend the range of spectrum occupied over space or time for the purpose of denying fair access to spectrum to other devices. 3. Only the deskset will act as the initiating device, which will initiate the establishment of the duplex connection. 4. The device complies with the provisions of 47CFR 15.319(f). The device shall automatically discontinue transmission in case of either absence of information to transmit or operational failure. These provisions are not intended to preclude transmission of control and signaling information or use of repetitive codes used by certain digital technologies to complete frame or burst intervals. The following table explains the reaction of device in case of either absence of information to transmit or operational failure after a connection of its companion device is established. Circumstances Reaction of Deskset 1 Switch-off companion device NA 2 On hook by companion device C 3 Switch-off device NA 4 On hook on device side C 5 Remove power from device C 6 Remove power from companion device A A – Connection is terminated and, transmission ceases. B – Connection is terminated but device transmits control or signaling information. C – Connection is terminated but companion device transmits control or signaling information. NA – Not applicable represents the device does not contain a hook switch or a power off switch. 5. For FCC, M L of deskset declared by manufacturer is 30dBm. If you have questions or need further information, please contact the undersigned. Regards, Michael Tsui Approbation Supervisor

INTERTEK TESTING SERVICES The Worst Case Configuration Photographs FCC ID: EW780-9678-00 IC: 1135B-80967800 Radiated Emission – Deskset Talk (AC adaptor: SIL) Front View Rear View INTERTEK TESTING SERVICES The Worst Case Configuration Photographs FCC ID: EW780-9678-00 IC: 1135B-80967800 AC Conducted Emission – Deskset – Headset On-line and Battery Charging (AC adaptor: Ten Pao) Front View Side View 1 INTERTEK TESTING SERVICES The Worst Case Configuration Photographs FCC ID: EW780-9678-00 IC: 1135B-80967800 AC Conducted Emission – Deskset - Headset On-line and Battery Charging (AC adaptor: Ten Pao) Side View 2