EW780-H025-001.9GHz Hotel Cordless Phone

Master User Guide Analog Contemporary Series Models: Analog corded lobby hotel telephone - A2100, Analog corded 1-line hotel telephone - A2210, Analog corded 2-line hotel telephone - A2220, Analog cordless 1-line hotel telephone - A2410, Analog cordless 2-line hotel telephone - A2420, Analog cordless charging base - C4000, Analog cordless charging stand - C4010, Analog cordless 1-line accessory handset - C4100, and Analog cordless 2-line accessory handset - C4200 i Important safety instructions 9JGPWUKPI[QWTVGNGRJQPGGSWKROGPVDCUKEUCHGV[RTGECWVKQPUUJQWNFCNYC[UDGHQNNQYGFVQTGFWEGVJGTKUMQHsTGGNGEVTKEUJQEM and injury, including the following: 6JKURTQFWEVUJQWNFDGKPUVCNNGFD[CSWCNKsGFVGEJPKEKCP This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone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ever push objects of any kind into this product through the slots in the telephone base or handset because they may touch FCPIGTQWUXQNVCIGRQKPVUQTETGCVGCUJQTVEKTEWKV0GXGTURKNNNKSWKFQHCP[MKPFQPVJGRTQFWEV 6QTGFWEGVJGTKUMQHGNGEVTKEUJQEMFQPQVFKUCUUGODNGVJKURTQFWEVDWVVCMGKVVQCPCWVJQTK\GFUGTXKEGHCEKNKV[1RGPKPIQT TGOQXKPIRCTVUQHVJGVGNGRJQPGDCUGQTJCPFUGVQVJGTVJCPURGEKsGFCEEGUUFQQTUOC[GZRQUG[QWVQFCPIGTQWUXQNVCIGUQT QVJGTTKUMU+PEQTTGEVTGCUUGODNKPIECPECWUGGNGEVTKEUJQEMYJGPVJGRTQFWEVKUUWDUGSWGPVN[WUGF &QPQVQXGTNQCFYCNNQWVNGVUCPFGZVGPUKQPEQTFU Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions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ƀCOOCDNGQTƀCOG UWRRQTVKPIICUGUWPNGUUVJGTGKUCFGSWCVGXGPVKNCVKQP#URCTMKPUWEJCPGPXKTQPOGPVEQWNFETGCVGCsTGQTGZRNQUKQP5WEJ GPXKTQPOGPVUOKIJVKPENWFGOGFKECNWUGQHQZ[IGPYKVJQWVCFGSWCVGXGPVKNCVKQPKPFWUVTKCNICUGU ENGCPKPIUQNXGPVUICUQNKPG XCRQTUGVE CNGCMQHPCVWTCNICUGVE 1PN[RWVVJGJCPFUGVQH[QWTVGNGRJQPGPGZVVQ[QWTGCTYJGPKVKUKPPQTOCNVCNMOQFG 6JGRQYGTCFCRVGTUCTGKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTƀQQTOQWPVRQUKVKQP6JGRTQPIUCTGPQVFGUKIPGFVQ JQNFVJGRNWIKPRNCEGKHKVKURNWIIGFKPVQCEGKNKPIWPFGTVJGVCDNGQTECDKPGVQWVNGV 7UGQPN[VJGRQYGTEQTFCPFDCVVGTKGUKPFKECVGFKPVJKUOCPWCN&QPQVFKURQUGQHDCVVGTKGUKPCsTG6JG[OC[GZRNQFG%JGEM YKVJNQECNEQFGUHQTRQUUKDNGURGEKCNFKURQUCNKPUVTWEVKQPU +PYCNNOQWPVKPIRQUKVKQPOCMGUWTGVQOount the telephone base on the wall by positioning the eyelets on the telephone base CPFVJGOQWPVKPIDTCEMGVCICKPUVVJGOQWPVKPIUVWFU6JGPUNKFGVJGVGNGRJQPGDCUGFQYPQPDQVJOQWPVKPIUVWFUWPVKNKVNQEMU KPVQRNCEG4GHGTVQVJGHWNNKPUVTWEVKQPUKPInstallationKPVJGWUGTŏUOCPWCN CAUTION-GGRUOCNNOGVCNNKEQDLGEVUUWEJCURKPUCPFUVCRNGUCYC[HTQOVJGJCPFUGVTGEGKXGT CAUTION: There may be a risMQHGZRNQUKQPKHCYTQPIV[RGQHJCPFUGVDCVVGT[KUWUGF ##%CPF% Use only the supplied rechargeable battery (BT264392$6) or replacement battery (BT266342) &KURQUGQHWUGFDCVVGTies according to the information in The RBRC ® sealKPVJGWUGTŏUOCPWCN SAVE THESE INSTRUCTIONS               # $ % & ' (       ii Table of contents Parts checklist .................................................................................................................................................................................... 1 Telephon…

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VTech Telecommunications Ltd Date: Aug 2, 2010 To whom it may concern, Declarations FCC ID: EW780-H025-00 IC: 1135B-80H0 2500 IC: 1135B-80H02600 I, the undersigned, hereby declare that 1. The device does not use the provisions of 47CFR 15.323 (c) (6), random waiting mechanism is not used in this system. 2. The provisions of 47CFR 15.323 (c) (10) and 47CFR 15.323 (c) (11) are not used to extend the range of spectrum occupied over space or time for the purpose of denying fair access to spectrum to other devices. 3. Only the handset will act as the initiating device, which will initiate the establishment of the duplex connection. 4. The device complies with the provisions of 47CFR 15.319(f). The device shall automatically discontinue transmission in case of either absence of information to transmit or operational failure. These provisions are not intended to preclude transmission of control and signal information or use of repetitive codes used by certain digital technologies to complete frame or burst intervals. The following table explains the reaction of device in case of either absence of information to transmit or operational failure after a connection of its companion device is established. Circumstances Reaction of Base Unit Reaction of Handset 1 Switch-off companion device N/A N/A 2 On Hook by companion device B N/A 3 Remove power from companion device B A 4 Switch-off device N/A N/A 5 On hook device N/A C 6 Remove power from device A C A – Connection is terminated and, transmission ceases. B – Connection is terminated but device transmits control or signal information. C – Connection is terminated but companion device transmits control or signal information. NA – Not applicable If you have questions or need further information, please contact the undersigned. Regards, Name: Samson Man Title: Approbation Supervisor

VTech Telecommunications Ltd September 22, 2010 To whom it may concern, Label Location Justification FCC ID: EW780-H025-00 Request is hereby submitted by VTech Telecommunications Ltd. to request an alternative method of positively identifying the equipment, pursuant to 47 CFR § 2.925(f) of the FCC Rules. The FCC identifier for handset will be placed on the back of the handset body after the handset cover is removed. The following requirements are confirmed to meet: a) The FCC identifier will visible at the time of purchase, by either of the following approaches: • Marketing the device without the battery installed, or • Providing instruction (stated on the box, user manual, or additional documentation) directing the user as to where to find the FCC label. b) The user accessible area will not require any special tools for access and the FCC label will not be placed on a removable part. The user manual has already included the FCC statements, pursuant to 47 CFR § 15.19(a)(3), 15.21 and 15.105(b). If you have questions or need further information, please contact the undersigned. Sincerely, Samson Man Approbation Supervisor

VTech Telecommunications Ltd Appendix B1 Letter of Agency for FCC Certification 01-Sep-2010 To whom it may concern, Letter of Agency I, an officer of VTech Telecommunications Ltd. do hereby authorize Intertek Testing Services (Mr. Ken Sit/ Mr. Tommy Leung/Mr. Melvin Nip) to act on our behalf in front of the Federal Communications Commission with respect to all matters relating to certification of equipment under Part 15 and/or Part 95 of the FCC Rules until further notice. I further certify that no party (as defined in §1.2002(b) of CFR 47, 2004) to this application, including myself, is subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C., 862. Regards, Samson Man Approbation Supervisor

VTech Telecommunications Ltd 04 Sep, 2010 To whom it may concern, Request for Permanent Confidentiality Under FCC Part 15 Certification FCC ID: EW780-H025-00 Request is hereby submitted by VTech Telecommunications Ltd. to withhold permanently from public review certain portions of the application for equipment certification for the referenced FCC identifiers. This request for confidentiality is made pursuant to 47 CFR § 0.457(d) and 0.459 of the FCC Rules. In particular, the following sections of the application are to be kept permanently confidential and VTech Telecommunications Ltd. reserves the right to discern which parties can obtain access to these information: • Schematics • Detailed Block diagrams • Detailed Operational/Functional Description The rationale for request for confidentiality is as followings: This information represents intellectual property of VTech Telecommunications Ltd. and it is subject to competition. We have invested considerable time and materials in research and development to produce the referenced product. Disclosure of the permanently confidential portions of this application to competitors would not only give them significant competitive advantages in developing similar products, but would also disclose successful implementation of unpublished, leading edge technology developed by us. If you have questions or need further information, please contact the undersigned. Regards, Samson Man Approbation Supervisor

INTERTEK TESTING SERVICES External Photos – Model: A2420 FCC ID: EW780-H025-00 IC: 1135B-80H02600 external photos - 1 of 2 INTERTEK TESTING SERVICES External Photos – Model: A2420 FCC ID: EW780-H025-00 IC: 1135B-80H02600 external photos - 2 of 2 INTERTEK TESTING SERVICES External Photos – Model: A2410 FCC ID: EW780-H025-00 IC: 1135B-80H02500 external photos - 1 of 2 INTERTEK TESTING SERVICES External Photos – Model: A2410 FCC ID: EW780-H025-00 IC: 1135B-80H02500 external photos - 2 of 2

3177099 I.T.E. CORDLESS HOTEL TELEPHONE VTECH TELECOMMUNICATIONS LTD. 11mm 12mm 12mm 29mm 22mm 35mm 60mm 20mm 30mm SN Label Size: 28X10mm 30mm A2410 FCC ID: EW780-H025-00IC:1135B-80H02500 A2410 C4100 6mm 10mm 25mm20mm SN Label Size:20X10mm THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE; AND 2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION. PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING THIS PHONE. COMPLIES WITH 47 CFR PART 68 HAC REGISTRATION NO.: US: EW7KXNAN80-H02500 REN: NOT APPLICABLE USOC JACK: RJ11C/W FCC ID:EW780-H025-00 IC: 1135B-80H02500 VTech Customer Service 1-888-907-2007 www.vtechhotelphones.com Model: A2410 Model: A2410 Vtech Model: A2410 SN:XXXXXXXXXXX VtechModel: A2410SN:XXXXXXXXXXX Vtech Model: C4100 SN:XXXXXXXXXXX A2420 FCC ID: EW780-H025-00IC:1135B-80H02600 CORDLESS HOTEL TELEPHONE VTECH TELECOMMUNICATIONS LTD. 12mm 12mm 29mm 22mm 35mm 60mm 20mm 30mm SN Label Size: 28X10mm 30mm 6mm 10mm 25mm20mm SN Label Size:20X10mm A2420 C4200 3177099 I.T.E. THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE; AND 2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION. PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING THIS PHONE. COMPLIES WITH 47 CFR PART 68 HAC REGISTRATION NO.: US: EW7KXNAN80-H02600 REN: NOT APPLICABLE USOC JACK: RJ11C/W FCC ID:EW780-H025-00 IC: 1135B-80H02600 VTech Customer Service 1-888-907-2007 www.vtechhotelphones.com Model: A2420 Model: A2420 VtechModel: A2420SN:XXXXXXXXXXX Vtech Model: A2420 SN:XXXXXXXXXXX Vtech Model: C4200 SN:XXXXXXXXXXX

INTERTEK TESTING SERVICES Internal photos – Model: A2420 FCC ID: EW780-H025-00 IC: 1135B-80H02600 internal photos - 1 of 10 Base Unit assembly Base Unit Main PCB comp side INTERTEK TESTING SERVICES Internal photos – Model: A2420 FCC ID: EW780-H025-00 IC: 1135B-80H02600 internal photos - 2 of 10 Base Unit Main PCB solder side Base Unit Keypad front side INTERTEK TESTING SERVICES Internal photos – Model: A2420 FCC ID: EW780-H025-00 IC: 1135B-80H02600 internal photos - 3 of 10 Base Unit Keypad rear side (View 1) Base Unit Keypad rear side (View 2) INTERTEK TESTING SERVICES Internal photos – Model: A2420 FCC ID: EW780-H025-00 IC: 1135B-80H02600 internal photos - 4 of 10 Base Unit MCU front side Base Unit MCU rear side INTERTEK TESTING SERVICES Internal photos – Model: A2420 FCC ID: EW780-H025-00 IC: 1135B-80H02600 internal photos - 5 of 10 Base Unit Page Key front side Base Unit Page Key rear side INTERTEK TESTING SERVICES Internal photos – Model: A2420 FCC ID: EW780-H025-00 IC: 1135B-80H02600 internal photos - 6 of 10 Base Unit Oscillator PCB comp side INTERTEK TESTING SERVICES Internal photos – Model: A2420 FCC ID: EW780-H025-00 IC: 1135B-80H02600 internal photos - 7 of 10 Handset assembly Handset Main PCB comp side INTERTEK TESTING SERVICES Internal photos – Model: A2420 FCC ID: EW780-H025-00 IC: 1135B-80H02600 internal photos - 8 of 10 Handset Main PCB Keypad side Handset another Main PCB comp side INTERTEK TESTING SERVICES Internal photos – Model: A2420 FCC ID: EW780-H025-00 IC: 1135B-80H02600 internal photos - 9 of 10 Handset another Main PCB rear side Handset Volume Key front side INTERTEK TESTING SERVICES Internal photos – Model: A2420 FCC ID: EW780-H025-00 IC: 1135B-80H02600 internal photos - 10 of 10 Handset Volume Key rear side Handset Oscillator PCB comp side INTERTEK TESTING SERVICES Internal photos – Model: A2410 FCC ID: EW780-H025-00 IC: 1135B-80H02500 internal photos - 1 of 10 Base Unit assembly Base Unit Main PCB comp side INTERTEK TESTING SERVICES Internal photos – Model: A2410 FCC ID: EW780-H025-00 IC: 1135B-80H02500 internal photos - 2 of 10 Base Unit Main PCB solder side Base Unit Keypad front side INTERTEK TESTING SERVICES Internal photos – Model: A2410 FCC ID: EW780-H025-00 IC: 1135B-80H02500 internal photos - 3 of 10 Base Unit Keypad rear side (View 1) Base Unit Keypad rear side (View 2) INTERTEK TESTING SERVICES Internal photos – Model: A2410 FCC ID: EW780-H025-00 IC: 1135B-80H02500 internal photos - 4 of 10 Base Unit MCU front side Base Unit MCU rear side INTERTEK TESTING SERVICES Internal photos – Model: A2410 FCC ID: EW780-H025-00 IC: 1135B-80H02500 internal photos - 5 of 10 Base Unit Page Key front side Base Unit Page Key rear side INTERTEK TESTING SERVICES Internal photos – Model: A2410 FCC ID: EW780-H025-00 IC: 1135B-80H02500 internal photos - 6 of 10 Base Unit Oscillator PCB comp side INTERTEK TESTING SERVICES Internal photos – Model: A2410 FCC ID: EW780-H025-00 IC: 1135B-80H02500 internal photos - 7 of 10 Handset assembly Handset Main PCB comp side INTERTEK TESTING SERVICES Internal photos – Model: A2410 FCC ID: EW780-H025-00 IC: 1135B-80H02500 internal photos - 8 of 10 Handset Main PCB Keypad side Handset another Main PCB comp side INTERTEK TESTING SERVICES Internal photos – Model: A2410 FCC ID: EW780-H025-00 IC: 1135B-80H02500 internal photos - 9 of 10 Handset another Main PCB rear side Handset Volume Key front side INTERTEK TESTING SERVICES Internal photos – Model: A2410 FCC ID: EW780-H025-00 IC: 1135B-80H02500 internal photos - 10 of 10 Handset Volume Key rear side Handset Oscillator PCB comp side

Report No.: TS10110099-EME Page 1 of 67 Specific Absorption Rate (SAR) Test Report for VTech Telecommunications Ltd. on the 1.9GHz DECT Hotel Cordless Phone Model Number: A2410 Test Report: TS10110099-EME Date of Report: Nov. 25, 2010 Date of test: Dec. 01, 2010 Review Date: Dec. 02, 2010 Total No of Pages Contained in this Report: 67 The test report was prepared by: Sign on File Julie Wang / Assistant These measurements were taken by: Sign on File Fred Yu / Engineer The test report was reviewed by: Name Rex Liao Title Engineer All services undertaken are subject to the following general policy: Reports are submitted for exclusive use of the client to whom they are addressed. Their significance is subject to the adequacy and representative character of the samples and to the comprehensiveness of the tests, examinations or surveys made. This report shall not be reproduced except in full, without written consent of Intertek Testing Services, Taiwan Ltd. 0597 Report No.: TS10110099-EME Page 2 of 67 Table of Contents 1.0 General information ...................................................................................... 3 2.0 SAR Evaluation............................................................................................. 7 3.0 Test Instruments and Tissue Liquids........................................................... 17 4.0 Measurement Uncertainty........................................................................... 21 5.0 Test Results ................................................................................................ 23 6.0 E-Field Probe and 1900 Dipole Antenna Calibration................................... 24 7.0 WARNING LABEL INFORMATION - USA .................................................. 24 8.0 REFERENCES ........................................................................................... 24 9.0 DOCUMENT HISTORY .............................................................................. 25 APPENDIX A - SAR Evaluation Data ................................................................ 26 APPENDIX B - Photographs.............................................................................35 APPENDIX C - E-Field Probe and 1900MHz Dipole Antenna Calibration Data 39 Report No.: TS10110099-EME Page 3 of 67 1.0 General information The A2410 handset supplied for Specific Absorption Rate (SAR) testing is a 1.9GHz DECT Hotel Cordless Phone. The device was tested at the facility of Intertek Testing Services in Hsinchu, Taiwan. The maximum output power declared by VTech Telecommunications Ltd. EUT model # A2410 was evaluated in accordance with the requirements for compliance testing defined in FCC OET Bulletin 65 Supplement C (Edition 01-01), RSS-102 and meet the SAR requirement. For the evaluation, the dosimetric assessment system INDEXSAR SARA2 was used. The phantom employed was the head Specific Anthropomorphic Mannequin (SAM) phantom. The total uncertainty for the evaluation of the spatial peak SAR values averaged over a cube of 1g tissue mass had been assessed for this system to be ±20.6%. SAR testing was performed at both the left and right ear of the phantom at the two-handset positions stated in the specification. Testing was performed at the middle frequency of 1900 band with a rechargeable battery and in Normal mode of operation. Any accessories supplied with A2410 have also been tested. In summary, the maximum spatial peak SAR value for the sample device averaged over 1g was found to be: Phantom Worst Case Position SAR 1g , W/kg Head Specific Anthropomorphic Mannequin (SAM) phantom EUT Left Cheek to the phantom 0.004 W/kg In conclusion, the tested Sample device was found to be in compliance with the requirements defined in OET Bulletin 65 Supplement C (Edition 01-01) and RSS-102 for head configurations. Report No.: TS10110099-EME Page 4 of 67 1.1 Client Information The 1.9GHz DECT Hotel Cordless Phone has been tested at the request of: Applicant: VTech Telecommunications Ltd. 23/F, Tai Ping Industrial Centre, Block 1, 57 Ting Kok Road, Tai Po, Hong Kong 1.2 Equipment under test (EUT) Product Descriptions: Equipment 1.9GHz DECT Hotel Cordless Phone Trade Name VTech Model No. A2410 FCC ID EW780-H025-00 S/N No. Not Labeled Category Portable RF Exposure Uncontrolled Environment Frequency Band 1921.536 -1928.448 MHz System / Power Level DECT Type Integral ConfigurationFixed Dimensions 38 mm length Gain 0 dBi Location Embedded Use of product: 1.9GHz DECT Hotel Cordless Phone Manufacturer: Dongguan VTech Satellite Equipment Co. Ltd. Production is planned: [X] Yes, [ ] No EUT receive date: Nov. 25, 2010 EUT received condition: Good operating condition prototype EUT status: Normal mode Test start date: Dec. 01, 2010 Test end date: Dec. 01, 2010 Report No.: TS10110099-EME Page 5 of 67 1.3 Modifications required for compliance The EUT has no modifications during test. 1.4 System test configuration 1.4.1 System block diagram & Support equipment Support Equipment Item # Equipment Model No. S/N 1 Base unit A2410 N/A Report No.: TS10110099-EME Page 6 of 67 1.4.2 Test Position See the photographs as section 2.2 1.4.3 Test Condition During tests the worst-case data (max RF coupling) was determined with following conditions: Usage Operated in normal mode with Base unit which provided by client Distance between antenna axis at the joint and the liquid surface: Handset is touching and tilting the Head Phantom in right and left position Simulating human Head / Body Head EUT Battery Fully-charged with 1 set rechargeable battery Channel Frequency MHz Before SAR Test (dBm) After SAR Test (dBm) Conducted output power Mid Channel 1924.992 20.39 20.38 The spatial peak SAR values were assessed for middle operating channel, defined by the manufacturer. Report No.: TS10110099-EME Page 7 of 67 2.0 SAR Evaluation 2.1 SAR Limits The following FCC limits (IEEE C95.1 2005) for SAR apply to devices operate in General Population/Uncontrolled Exposure environment: EXPOSUR…

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Report No.: TS10110100-EME Page 1 of 67 Specific Absorption Rate (SAR) Test Report for VTech Telecommunications Ltd. on the 1.9GHz DECT Hotel Cordless Phone Model Number: A2420 Test Report: TS10110100-EME Date of Report: Nov. 25, 2010 Date of test: Dec. 03, 2010 Review Date: Dec. 06, 2010 Total No of Pages Contained in this Report: 67 The test report was prepared by: Sign on File Julie Wang / Assistant These measurements were taken by: Sign on File Fred Yu / Engineer The test report was reviewed by: Name Rex Liao Title Engineer All services undertaken are subject to the following general policy: Reports are submitted for exclusive use of the client to whom they are addressed. Their significance is subject to the adequacy and representative character of the samples and to the comprehensiveness of the tests, examinations or surveys made. This report shall not be reproduced except in full, without written consent of Intertek Testing Services, Taiwan Ltd. 0597 Report No.: TS10110100-EME Page 2 of 67 Table of Contents 1.0 General information ...................................................................................... 3 2.0 SAR Evaluation............................................................................................. 7 3.0 Test Instruments and Tissue Liquids........................................................... 17 4.0 Measurement Uncertainty........................................................................... 21 5.0 Test Results ................................................................................................ 23 6.0 E-Field Probe and 1900 Dipole Antenna Calibration................................... 24 7.0 WARNING LABEL INFORMATION - USA .................................................. 24 8.0 REFERENCES ........................................................................................... 24 9.0 DOCUMENT HISTORY .............................................................................. 25 APPENDIX A - SAR Evaluation Data ................................................................ 26 APPENDIX B - Photographs.............................................................................35 APPENDIX C - E-Field Probe and 1900MHz Dipole Antenna Calibration Data 39 Report No.: TS10110100-EME Page 3 of 67 1.0 General information The A2420 handset supplied for Specific Absorption Rate (SAR) testing is a 1.9GHz DECT Hotel Cordless Phone. The device was tested at the facility of Intertek Testing Services in Hsinchu, Taiwan. The maximum output power declared by VTech Telecommunications Ltd. EUT model # A2420 was evaluated in accordance with the requirements for compliance testing defined in FCC OET Bulletin 65 Supplement C (Edition 01-01), RSS-102 and meet the SAR requirement. For the evaluation, the dosimetric assessment system INDEXSAR SARA2 was used. The phantom employed was the head Specific Anthropomorphic Mannequin (SAM) phantom. The total uncertainty for the evaluation of the spatial peak SAR values averaged over a cube of 1g tissue mass had been assessed for this system to be ±20.6%. SAR testing was performed at both the left and right ear of the phantom at the two-handset positions stated in the specification. Testing was performed at the middle frequency of 1900 band with a rechargeable battery and in Normal mode of operation. Any accessories supplied with A2420 have also been tested. In summary, the maximum spatial peak SAR value for the sample device averaged over 1g was found to be: Phantom Worst Case Position SAR 1g , W/kg Head Specific Anthropomorphic Mannequin (SAM) phantom EUT Right Cheek to the phantom 0.005 W/kg In conclusion, the tested Sample device was found to be in compliance with the requirements defined in OET Bulletin 65 Supplement C (Edition 01-01) and RSS-102 for head configurations. Report No.: TS10110100-EME Page 4 of 67 1.1 Client Information The 1.9GHz DECT Hotel Cordless Phone has been tested at the request of: Applicant: VTech Telecommunications Ltd. 23/F, Tai Ping Industrial Centre, Block 1, 57 Ting Kok Road, Tai Po, Hong Kong 1.2 Equipment under test (EUT) Product Descriptions: Equipment 1.9GHz DECT Hotel Cordless Phone Trade Name VTech Model No. A2420 FCC ID EW780-H025-00 S/N No. Not Labeled Category Portable RF Exposure Uncontrolled Environment Frequency Band 1921.536 -1928.448 MHz System / Power Level DECT Type Integral ConfigurationFixed Dimensions 38 mm length Gain 0 dBi Location Embedded Use of product: 1.9GHz DECT Hotel Cordless Phone Manufacturer: Dongguan VTech Satellite Equipment Co. Ltd. Production is planned: [X] Yes, [ ] No EUT receive date: Nov. 25, 2010 EUT received condition: Good operating condition prototype EUT status: Normal mode Test start date: Dec. 03, 2010 Test end date: Dec. 03, 2010 Report No.: TS10110100-EME Page 5 of 67 1.3 Modifications required for compliance The EUT has no modifications during test. 1.4 System test configuration 1.4.1 System block diagram & Support equipment Support Equipment Item # Equipment Model No. S/N 1 Base unit A2420 N/A Report No.: TS10110100-EME Page 6 of 67 1.4.2 Test Position See the photographs as section 2.2 1.4.3 Test Condition During tests the worst-case data (max RF coupling) was determined with following conditions: Usage Operated in normal mode with Base unit which provided by client Distance between antenna axis at the joint and the liquid surface: Handset is touching and tilting the Head Phantom in right and left position Simulating human Head / Body Head EUT Battery Fully-charged with 1 set rechargeable battery Channel Frequency MHz Before SAR Test (dBm) After SAR Test (dBm) Conducted output power Mid Channel 1924.992 20.39 20.38 The spatial peak SAR values were assessed for middle operating channel, defined by the manufacturer. Report No.: TS10110100-EME Page 7 of 67 2.0 SAR Evaluation 2.1 SAR Limits The following FCC limits (IEEE C95.1 2005) for SAR apply to devices operate in General Population/Uncontrolled Exposure environment: EXPOSU…

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INTERTEK TESTING SERVICES 26dB Emission Bandwidth Plots FCC ID: EW780-H025-00 26bw - 1 of 3 A0 Base unit, Lowest channel, Traffic carrier Base unit, Highest channel, Traffic carrier INTERTEK TESTING SERVICES 26dB Emission Bandwidth Plots FCC ID: EW780-H025-00 26bw - 2 of 3 A0 Base unit, Lowest channel, Dummy carrier Base unit, Highest channel, Dummy carrier INTERTEK TESTING SERVICES 26dB Emission Bandwidth Plots FCC ID: EW780-H025-00 26bw - 3 of 3 A0 Handset unit, Lowest channel, Traffic carrier Handset unit, Highest channel, Traffic carrier

Report no.: HK10110764-1 Talk Mode AC Mains Ctrl No.: N/A 150 kHz30 MHz 1 PK CLRWR 2 AV CLRWR SGL TDS 6DB dBμV dBμV AC RBW 9 kHz MT 1 s PREAMP OFFAtt 10 dB AUTO 1 MHz10 MHz 0 10 20 30 40 50 60 70 80 90 100 CF15MAV CF15MQP Date: 19.NOV.2010 21:53:02 Report no.: HK10110764-1 Talk Mode AC Main…

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