EW780-S059-00Wireless DECT Headset Base

VH6210 Convertible Office Wireless Headset VH6211 Convertible Office Wireless Headset with Lifter Abridged user’s manual Go to businessphones.vtech.com to register your product for enhanced warranty support and the latest VTech product news. Congratulations on your purchase of this VTech product. Before using this product, please read the Important safety information. This Abridged user’s manual provides you with the basic installation and use instructions. A limited set of features are described in abbreviated form. Visit businessphones.vtech.com/support/downloads to download a full set of installation and operation instructions for: • Headset connection methods “Option 1: Connect to IP phone via EHS” “Option 2: Connect to traditional corded phone” “Option 3: Connect to traditional corded phone with Lifter” “Option 4: Connect to a computer” • Headset wearing styles “Over-the-ear hook” “Over-the-head band” “Behind-the-neck band” • The software application “Software application - Installation and Operation Guide” For customer service or product information, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377. T Compatible with Hearing Aid T-Coil TIA-1083 Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. The VH6210/VH6211 includes a wireless headset and base that allow you to have handsfree phone conversations. The package also comes with the EHS (Electronic hookswitch) cables and headset audio cable that allow you to connect your headset using either one or both of the following methods: • PHONE mode - Connect to a deskphone If you want to connect your headset to a deskphone, you can simply use the cables provided to connect the headset to a deskphone directly. • PC mode - Connect to a computer Use the USB cable to connect the headset base and your PC. You can make and receive VoIP calls through Skype ® or Skype for Business ® , using the software application. VH6211 Convertible Office Wireless Headset with Lifter: The VH6211 package also comes with the extra corded handset lifter, making it convenient to answer and end calls right from the headset, so that the product can be used in different ways depending on your needs. For lifter’s information, refer to the section Lifter. Introduction Skype ® and Skype for Business ® are registered trademarks of Microsoft Corporation. Batteries with battery compartment cover Wireless headset Behind-the-neck band Four over-the-ear hooks Sponge cover for ear hooks Four earbuds Over-the-head band Two spare rubber rings for headset earpiece What’s in the box Your product package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Abridged user's manual For VH6210/VH6211: USB cable Abridged user’s manual Headset base power adapter Corded phone connection cable Headset base What’s in the box Headset audio cable EHS cable 1 EHS cable 2 Auxiliary ring detectorCorded handset lifter For VH6211 only: For VH6210/VH6211 (con’t): Table of contents Overview Headset ..........................................1 Headset base .................................2 Install headset battery .................4 Power up the headset base ........5 Charge the headset battery ........5 Charge and store your spare battery ........................................6 Connection methods ....................7 PHONE mode ............................7 PC mode .....................................7 Option 1: Connect to IP phone via EHS ......................8 Option 2: Connect to a traditional corded phone (for VH6211 only) ......................9 Option 3: Connect to a traditional corded phone with Lifter (for VH6211 only) ...9 Option 4: Connect to a computer ...................................9 Position the headset ..................10 Over-the-ear hook .................10 Over-the-head band ..............13 Over-the-neck-band ..............15 Before use Headset operation ......................17 Headset power on/off ............17 PHONE mode and PC mode ...................................17 Operate PHONE mode .............................18 Operate with IP phone via EHS......................................18 Operate with traditional corded phone ...........................19 Operate with traditional corded phone via Lifter .........19 PC mode ......................................20 Call settings ..................................21 Auto Answer .............................21 Change Audio Bandwidth .....21 Adjust the headset earpiece audio ..........................................22 Headset ringer .........................23 Anti-Startle (G616) ...................23 Temporary ringer silencing ...24 Volume control .......................24 Mute ..........................................24 Hot-swappable headset battery replacement ...............25 Lifter (for VH6211 only) Overview ......................................27 Connect the Lifter ......................29 Operate with Lifter .....................29 Appendix Adding and registering a new headset .........................30 Headset lights ..............................31 Headset alert tones .................32 Headset alert prompts ............32 Headset base lights ....................33 Frequently asked questions .....34 Maintenance ...............................40 Important safety information ...41 Safety information ..................41 Especially about wireless headsets ...................................42 Precautions for users of implanted cardiac pacemakers .............................43 For C-UL compliance .................44 Mesures de sécurité importantes .............................44 FCC Part 68 and ACTA ...............48 FCC Part 15 ..................................50 California Energy…

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VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax:(852)2680 5252 E-mail: [email protected] ATTESTATION STATEMENT Date: 2023-02-21 FEDERAL COMMUNICATIONS COMMISSION Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Ref: Attestation Statements Part 2.911(d)(5)(i), (ii) Filing FCC ID: EW780-S059-00 VTech Telecommunications Ltd certifies that the equipment for which authorization is sought is not “covered” equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. VTech Telecommunications Ltd certifies that, as of the date of the filing of the application, the applicant is not identified on the Covered List as an entity producing “covered” equipment. Sincerely, Signature Michael Tsui Approbation Supervisor

U.S. AGENT LETTER OF ATTESTATION Date: 2023-02-22 FEDERAL COMMUNICATIONS COMMISSION Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Ref: Attestation Statements CFR 47 §2.911(d)(7) Filing VTech Telecommunications Ltd certifies that, as of the date of the filing of the application, VTech Communications, Inc. is our designated U.S. agent for service of process for the FCC ID. VTech Telecommunications Ltd accepts to maintain an agent for no less than one year after the grantee has terminated all marketing and importation or the conclusion of any Commission- related proceeding involving the equipment. VTech Communications, Inc. accepts, as of the date of the filing of the application, the obligation of the designated U.S. agent for service of process for the FCC ID. Designated U.S. Agent Information: Company Name: VTech Communications, Inc. Address: 9020 SW Washington Square Road, Tigard OR 97223 Agent FRN : 0033411265 Tel.: +1(503) 596-1212 Email: [email protected] Signed by: Chris Conrad Signature: Applicant Company Name: VTech Telecommunications Ltd Address: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Applicant FRN: 0015973951 Tel: (852)2680 5398 Email: [email protected] Signed by: Michael Tsui Signature:

VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: [email protected] QA-FR-170-B FCC Authorization Date: 2023-02-21 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Agent Authorization To whom it may concern: We, VTech Telecommunications Ltd, the undersigned, Hereby authorizes Shenzhen Accurate Technology Co., Ltd.to act on its behalf in all matters relating to application for Equipment authorization, including the signing of all documents relating to these matters. All acts carried out by Shenzhen Accurate Technology Co., Ltd. on our behalf shall have the same effect as our own action. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. This authorization is valid until further written notice from the applicant. Sincerely Yours, Signature Michael Tsui Approbation Supervisor

VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: [email protected] FCC Confidential Authorization Date: 2023-02-21 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: EW780-S059-00 In accordance with Sections 0.457 and 0.459 of the Commission’s Rules, VTech Telecommunications Ltd hereby requests long-term confidential treatment of information accompanying this application as outlined below:  Block Diagram  Schematics  Operation Description The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely Yours, Signature Michael Tsui Approbation Supervisor

VTech Telecommunications Ltd Feb. 13, 2023 To whom it may concern, Multiple Models Confirmation Letter I, the undersigned, hereby confirm that the family models are listed in the following table. These models are identical as follows: Electrical designs, including software & firmware PCB layout Construction design/Physical design/Enclosure Others, please specify The only differences between these models are the follows for marketing purpose: Color Cosmetic details Trade name Model number Others, please specify The VH6211 used PCBA (BS KB 35-200751-004-100), it has one more coil (L1) after charge contact for ESD improvement, its LED is large size and it also has one more audio jack for lifter. The VH6210/VH6211 BS/VH6210 BS are same as the VH6211. The A170 used the PCBA (BS KB 35-201034-000-100), its LED is small size and has no audio jack. The above differences will not affect the RF parameters. For the product subject to authorization under FCC Declaration of Conformity: In addition, it is to confirm that all the below information 1) The U.S. responsible party, 2) FCC label artworks and location, 3) FCC required statement in the user manual Are the same but different in the following model numbers only: Item # New Model Model Number HVIN Trade Name Remarks 1 YES VH6210 35-400220VHBS vtech 1 base unit + 1 headset 2 YES VH6211 vtech 1 base unit + 1 headset + 1 lifter 3 YES VH6210 BS vtech 1 base unit 4 YES VH6211 BS vtech 1 base unit 5 YES A170 35-400220BS snom 1 base unit + 1 headset The sample(s) being submitted to Shenzhen Accurate Technology Co., Ltd. assessment is VH6211 of the above list. All above model’s FCC ID: EW780-S059-00 and IC: 1135B-80S05900 Regards, Michael Tsui Approbation Supervisor

Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 1 of 16 External Photos All view Model VH6211 Handset unit FCC ID: EW780-0253-01 IC: 1135B-80034800 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 2 of 16 Model VH6210 Model VH6210 BS Handset unit FCC ID: EW780-0253-01 IC: 1135B-80034800 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 3 of 16 Model VH6211 BS Model A170 Handset unit FCC ID: EW780-0253-01 IC: 1135B-80034800 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 4 of 16 Base unit (Model: VH6211) Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 5 of 16 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 6 of 16 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 7 of 16 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 8 of 16 Base unit(Model: A170) Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 9 of 16 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 10 of 16 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 11 of 16 Lifter Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 12 of 16 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 13 of 16 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 14 of 16 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 15 of 16 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF External Photos Page 16 of 16

Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF LABEL AND LOCATION Page 1 of 4 Model: VH6210 BS FCC ID Label Label 1 Label 2 Label 3 Label 4 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF LABEL AND LOCATION Page 2 of 4 FCC ID Label Location Information The label shown shall be permanently affixed at a conspicuous location on the device and be readily visible to the user at the time purchase (Labeling requirements per 2.925) Label 3 Label 1 Label 4 Label 2 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF LABEL AND LOCATION Page 3 of 4 Model: A170 FCC ID Label Label 1 Label 2 Label 3 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF LABEL AND LOCATION Page 4 of 4 FCC ID Label Location Information The label shown shall be permanently affixed at a conspicuous location on the device and be readily visible to the user at the time purchase (Labeling requirements per 2.925) Label 3 Label 1 Label 2

Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 1 of 15 Internal photos Model VH6211 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 2 of 15 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 3 of 15 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 4 of 15 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 5 of 15 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 6 of 15 ANT 0 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 7 of 15 ANT 1 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 8 of 15 Model A170 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 9 of 15 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 10 of 15 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 11 of 15 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 12 of 15 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 13 of 15 Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 14 of 15 Lifter Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Internal Photos Page 15 of 15

Shenzhen Accurate Technology Co., Ltd. Report No.: RA221215-61891E-RF Version 52: 2021-11-09 Page 13 of 71 FCC-RF；RSS-RF FCC §1.1307(b) & §2.1091 – RF EXPOSURE EVALUATION Applicable Standard According to KDB 447498 D04 Interim General RF Exposure Guidance v01, clause 2.1.4 –MPE-Based Exemption: An alternative to the SAR-based exemption is provided in § 1.1307(b)(3)(i)(C), for a much wider frequency range, from 300 kHz to 100 GHz, applicable for separation distances greater or equal to λ/2π, where λ is the free-space operating wavelength in meters. The MPE-based test exemption condition is in terms of ERP, defined as the product of the maximum antenna gain and the delivered maximum time-averaged power. For this case, a RF source is an RF exempt device if its ERP (watts) is no more than a frequency-dependent value, as detailed tabular form in Appendix B. These limits have been derived based on the basic specifications on Maximum Permissible Exposure (MPE) considered for the FCC rules in § 1.1310(e)(1). Table to § 1.1307(b)(3)(i)(C) - Single RF Sources Subject to Routine Environmental Evaluation f = frequency in MHz; R = minimum separation distance from the body of a nearby person (appropriate units, e.g., m); Result Mode Frequency (MHz) Tune up conducted power Antenna GainERP Evaluation Distance (m) MPE-Based Exemption Threshold (mW) (dBm) (dBi) (dBd)(dBm)(mW) DECT 1920-1930 18.5 0 -2.15 16.35 43.152 0.2 768 Note 1: The tune up conducted power and antenna gain were declared by the applicant. Note 2: 0dBd=2.15dBi. Result: Compliant.

Model: VH6210 BS ANT0Antenna description:This Sleeve Dipole Antenna is optimized and used in the Base unit. This antenna is directly soldered to the ANT0 RF output in the main PCB. Frequency: 1924.992 MHZ (the frequency with maximum gain) Vertical Horizontal 0.00 -6.91 Antenna Gain (dBi) VH6210 BS ANT0 Radiation Pattern_XY Plane -30-25-20-15-10 -5 05 VerticalHorizontal VH6210 BS ANT0 Dimensions in mm Model: VH6210 BS ANT1Antenna description:This monopole antenna is optimized and used in the Base unit. This antenna is directly soldered to the ANT1 RF output in the main PCB. Frequency: 1924.992 MHZ (the frequency with maximum gain) Vertical Horizontal -3.30 0.00 Antenna Gain (dBi) VH6210 BS ANT1 Radiation Pattern_XY Plane -35-30-25-20-15-10 -5 05 VerticalHorizontal VH6210 BS ANT1 Dimensions in mm:

Note: This report may conta ★ in data that are not covered by the A2LA accreditation and are marked with an asterisk “ ”. Shenzhen Accurate Technology Co., Ltd. is not responsible for the authenticity of any test data provided by the applicant. Data included from the applicant that may affect test results are marked with an asterisk ’*’. Customer model name, addresses, names, trademarks etc. are not considered data. This report cannot be reproduced except in full, without prior written approval of the Company. Unless otherwise stated the results shown in this test report refer only to the sample(s) tested. This report is valid only with a valid digital signature. The digital signature may be available only under the Adobe software above version 7.0. Shenzhen Accurate Technology Co., Ltd. 1/F., Building A, Changyuan New Material Port, Science & Industry Park, Nanshan District, Shenzhen, Guangdong, P.R. China Tel: +86 755-26503290 Fax: +86 755-26503396 Web: www.atc-lab.com Version 52: 2021-11-09 Page 1 of 71 FCC-RF；RSS-RF TEST REPORT Applicant Name : FCC: VTech Telecommunications Ltd ISEDC: VTECH TELECOMMUNICATIONS LIMITED Address : FCC: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong ISEDC: BL.1 23/F Tai Ping Industr Ctr. 57 Ting Kok Road Tai Po, NT Hongkong Report Number : RA221215-61891E-RF FCC ID: EW780-S059-00 IC: 1135B-80S05900 Test Standard (s) FCC PART 15D; RSS-GEN ISSUE 5, FEBRUARY 2021 AMENDMENT 2; RSS-213, ISSUE 3, MARCH 2015 Sample Description Product Type: Wireless DECT Headset Model No.: VH6211 Multiple Model(s) No.: VH6210, VH6210 BS, VH6211 BS, A170 Trade Mark: Date Received: 2022/12/15 Report Date: 2023/02/27 Test Result: Pass* * In the configuration tested, the EUT complied with the standards above. Prepared and Checked By: Approved By: Andy Yu Candy Li EMC Engineer EMC Engineer Shenzhen Accurate Technology Co., Ltd. Report No.: RA221215-61891E-RF Version 52: 2021-11-09 Page 2 of 71 FCC-RF；RSS-RF TABLE OF CONTENTS DOCUMENT REVISION HISTORY ......................................................................................................................... 4 GENERAL INFORMATION ....................................................................................................................................... 5 PRODUCT DESCRIPTION FOR EQUIPMENT UNDER TEST (EUT) ..................................................................................... 5 OBJECTIVE ................................................................................................................................................................... 5 TEST METHODOLOGY .................................................................................................................................................. 5 MEASUREMENT UNCERTAINTY .................................................................................................................................... 6 TEST FACILITY ............................................................................................................................................................. 6 SYSTEM TEST CONFIGURATION .......................................................................................................................... 7 DESCRIPTION OF TEST CONFIGURATION ...................................................................................................................... 7 EQUIPMENT MODIFICATIONS ....................................................................................................................................... 7 SUPPORT EQUIPMENT LIST AND DETAILS .................................................................................................................... 7 EXTERNAL I/O CABLE .................................................................................................................................................. 7 BLOCK DIAGRAM OF TEST SETUP ................................................................................................................................ 8 SUMMARY OF TEST RESULTS ............................................................................................................................. 10 TEST EQUIPMENT LIST ......................................................................................................................................... 11 FCC §1.1307(B) & §2.1091 – RF EXPOSURE EVALUATION .............................................................................. 13 APPLICABLE STANDARD ............................................................................................................................................ 13 RESULT ...................................................................................................................................................................... 13 RSS-102 § 2.5.2 –EXEMPTION LIMITS FOR ROUTINE EVALUATION-RF EXPOSURE EVALUATION 14 APPLICABLE STANDARD ............................................................................................................................................ 14 § 15.317, § 15.203 & RSS-GEN §6.8 ANTENNA REQUIREMENT ....................................................................... 15 APPLICABLE STANDARD ............................................................................................................................................ 15 ANTENNA CONNECTOR CONSTRUCTION .................................................................................................................... 15 § 15.315, § 15.207 & RSS-213 §5.4 CONDUCTED EMISSIONS ............................................................................ 16 APPLICABLE STANDARD ............................................................................................................................................ 16 EUT SETUP ..............................................................................................................................................................…

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Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Test Photos Page 1 of 4 For Model VH6211 Photo of Conducted Emission Measurement Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Test Photos Page 2 of 4 Photo of Radiated Emission Measurement (Below 1G) Photo of Radiated Emission Measurement (Above 1G) Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Test Photos Page 3 of 4 For Model A170 Photo of Conducted Emission Measurement Shenzhen Accurate Technology Co., Ltd. Project No.: RA221215-61891E-RF Test Photos Page 4 of 4 Photo of Radiated Emission Measurement (Below 1G)