PP8CR00R902M-2-OWireless Modem

User Manual (Version 1.5 June 12, 2001) User Manual Version 1.5 June 12, 2001 2 Table of Contents Table of Contents................................................................................................2 Introduction & Logging In ..................................................................................3 The Networkcar Service ....................................................................................3 The CAReader™...............................................................................................4 Logging onto the Networkcar Website...............................................................5 Navigation Tips..................................................................................................6 Finding a Customer ............................................................................................7 Viewing your Customer List...............................................................................7 Quick Search by Customer, Vehicle or License Plate .......................................8 Adding a Customer/Vehicle ...............................................................................9 Registering a New Customer ............................................................................9 CAReader TM Installation Instructions..............................................................15 Add Car/CAReader TM to an Existing Customer Profile ....................................17 Checking Vehicle Status ..................................................................................19 Vehicle Alert Status .........................................................................................19 System Diagnostic Measurements ..................................................................20 Historical System Diagnostics .........................................................................21 Alert History.....................................................................................................23 Service Records................................................................................................24 Viewing an Individual’s Service Records.........................................................24 Dealer Wide Service Records .........................................................................25 Recalls ...............................................................................................................26 Customer Associated Recalls..........................................................................26 Dealer Wide Recalls........................................................................................27 Emails You Receive ..........................................................................................28 Alert Summary Email.......................................................................................28 Book Appointment Email .................................................................................29 Marketing (CRM Campaigns) ...........................................................................30 What Your Customers See..............................................................................30 How to Create a New Campaign .....................................................................31 Broadcast a Message (CAReader Update Email) ...........................................31 Support ..............................................................................................................32 Frequently Asked Questions ...........................................................................32 Contact Information .........................................................................................33 Glossary of Terms/Icons .................................................................................33 User Manual Version 1.5 June 12, 2001 3 Introduction & Logging In The Networkcar Service The Networkcar service allows car owners and their automotive service providers to get real-time information about the performance of a car over the Internet. How is that possible? Networkcar's service is possible because of the "CAReader™", a device that plugs quickly into your car's computer. The CAReader™ retrieves information from the computer and transmits it over a wireless network (just like a pager or cell phone) to Networkcar's database. Networkcar then uses the information to predict and diagnose the car's performance. Each car owner has a personalized website that displays these results along with other useful information, such as maintenance records, recent recalls, emissions and mileage performance. I am a car owner. Why would I want this service? If something is wrong with your car, Networkcar sends you an email alert warning you about a potential problem so you can take care of it quickly. The diagnostic information collected by the CAReader™ is also available online. This means faster service, since your dealer or automotive service provider can "pre- examine" your car remotely long before you bring in your car. There are lots of other benefits. For instance: ! Receive e-mail alerts of potential car problems as they occur ! Decrease the risk of car failure through proactive monitoring in conjunction with your service provider ! Obtain faster service through special remote diagnostics conducted by your service provider ! Detect small problems before they develop into larger more expensive problems ! Receive e-mail alerts of regular service reminders and recalls ! Receive special service and sales discounts not available to the general public ! Monitor your family vehicles through your own vehicle maintenance website ! Review your vehicle's maintenance history online I am an automotive dealer. Why would I want this service for my customers? The answer is simple: Good customer service leads to strong customer retention. With the CAReader™, you can provide new, highly personalized services that User Manual Version 1.5 …

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UltraTech Group of Labs June 19, 2001 FEDERAL COMMUNICATIONS COMMISSION 7435 Oakland Mills Road Columbia, MD 21046 USA Subject: Type Acceptance Application under FCC CFR 47, Parts 2 and 90 (Subpart I) - Radio Services Transmitters Operating in the frequency band 896 - 901 MHz Applicant: Networkcar Incorporated Product: Wireless Modem Model: CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Dear Sir/Madam, As appointed agent for Networkcar Incorporated, we would like to submit the application to Federal Communications Commission for certification of the above product. Please review all necessary files uploaded to FCC OET site. The above product is a RIM 902M radio modem module (FCC ID: L6AR902M-2-O), which is approved for use with 3 different specific antennas. We are re-submitting this unit as an application for Limited Modular Approval for use with antennas gain up to 6dBi for mobile and fixed base application. Please refer to Ultratech Engineering Labs Inc Test Report for MPE evaluation, RF power and spurious emissions, and for information pertaining to the RIM radio modem module please refer to Research In Motion Limited attachments If you have any queries, please do not hesitate to contact us by our TOLL FREE number: OUR TELEPHONE NO.: 1-877-765-4173 Yours truly, Tri Minh Luu, P. Eng., V.P., Engineering TML/DH 2 3000 Bristol Circle, Oakville, Ontario, Canada L6H 6G4 Telephone (905) 829-1570 Facsimile (905) 829-8050 Website: www.ultratech-labs.com Email: [email protected]

RESEARCH IN MOTION Research In Motion Limited 295 Phillip Street Waterloo, Ontario Canada N2L 3W8 +1 519 888 7465, fax +1 519 888 6906 E-mail: [email protected] Our Ref: 01947-CERT-FCC-COVER-021 August 20, 2001 Federal Communication Commission Equipment Authorization Division Application Processing Branch 7435 Oakland Mills Road Columbia, MD 21045 Reference : FCC ID : L6AR902M-2-O Subject : Letter requesting confidentiality of R902M-2-O radio modem device FCC Certification application. Pursuant to CFR 47 Chapter 1 Section 0.459, Research In Motion Limited (RIM) requests that the following identified detailed technical information regarding the R902M-2-O device be held confidential by the Federal Communication Commission (FCC) and as such be withheld from public inspection. RIM does not disclose proprietary confidential information about our products to any third parties and as such we request that the FCC does the same and forward the confidentiality acceptance letter to RIM. Our FCC submissions are considered proprietary confidential information. Pursuant to CFR 47 Chapter 1 Sections 0.457(d) and 0.457(d)(2)(i) the exhibits contain details of trade secrets and technical data that is customarily guarded from competitors and not released to the public by Research In Motion Limited. The specific parts of the Exhibits indicated in this letter are considered confidential by RIM and as such should be prevented from disclosure to public and competitors. RIM has taken necessary measures to have limited access to confidential documents only to RIM internal employees on a need-to-know basis, and have signed confidentiality agreements with employees. If the disclosure of such information is made public, it will cause serious competitive harm to RIM. Previously, none of the requested confidential Exhibits have been disclosed to third parties by RIM. The following Exhibits with specific sections described, submitted with the Form 731 Attachments should be held confidential: Exhibit Parts List/Tune Up Info Section 010-9-1 and 010-9-2, CFR 47 Section 2.983(d)(9) - Description of operational, test, and device tune-up technical procedure-“DOC-01606-007”, and operators’ manual-“DOC- 01606-008” Section 010-10, CFR 47 Section 2.983(d)(10) - Description of frequency stabilizing circuitry Exhibit Parts List/Tune Up Info Section 010-11-1, CFR 47 Section 2.983(d)(11) - Description of circuits for suppression of spurious radiation Section 010-11-2, CFR 47 Section 2.983(d)(11) - Description of circuits for modulation limiting Section 010-11-3, CFR 47 Section 2.983(d)(11) - Description of circuits for power limiting Exhibit Operational Description Section 010-12 and 010-12-1, CFR 47 Section 2.983(d)(12) - Description of digital modulation format and necessary bandwidth Exhibit Parts List/Tune Up Info Section 010-12-2 and 010-12-3, CFR 47 Section 2.983(d)(12) – Modulation generation methods and circuits. Detailed diagrams of modulation format and generation methods and circuits Exhibit Operational Description Section 011-1 and 011-2, CFR 47 Sections 2.975(a)(3), 2.983(d)(6) and 2.1033(b)(4) - Detailed system and functional description Exhibit Parts List/Tune Up Info Section 011-3, CFR 47 Sections 2.975(a)(3), 2.983(d)(6) and 2.1033(b)(4) - Detailed technical RF and electrical circuit description Exhibit Block Diagram 01947-CERT-FCC-BLOCK-“R902M-2-O RADIO BLOCK”, CFR 47 Section 2.983(d)(6) – Detailed technical radio modem block diagram Exhibit Schematics “Tadpole OEM” SCH-01947-001, CFR 47 Section 2.983(d)(7) - Complete technical schematic circuit diagrams Yours truly, Masud S. Attayi, P.Eng. Senior Certification Engineer Research In Motion Limited ( 519 ) 888 – 7465 x 2442 [email protected] RESEARCH IN MOTION Research In Motion Limited 295 Phillip Street Waterloo, Ontario Canada N2L 3W8 +1 519 888 7465, fax +1 519 888 6906 E-mail: [email protected] Our Ref: 01947-CERT-FCC-Cover-022 August 20, 2001 Federal Communications Commission Equipment Authorization Division Application Processing Branch 7435 Oakland Mills Rd. Columbia, Md. 21046 FCC ID: L6AR902M-2-O Subject: FCC Part 90 Certification Application for Research In Motion Limited, Model R902M-2-O This is to inform that Research In Motion is submitting the technical documentation of our radio modem Model R902M-2-O (existing FCC ID: L6AR902M-2-O ) in support of the application for Certification of our integrator, Networkcar , with FCC ID: PP8CR00R902-2-O . The Model R902M-2-O is a radio modem intended for integration into other equipment to allow wireless data communication. All required documents in compliance with Parts 2 and 90 of the FCC Rules have been provided in the attached Exhibits. Research In Motion would like to request confidentiality as indicated in the Form 731, Item 8 and as requested in the letter Ref: 01947-CERT-FCC-COVER-021, under Exhibit “Covering Letters”. Please do not hesitate to call at (519) 888-7465 x2442 or email at [email protected] should you require additional information or have any questions. Yours truly, Masud S. Attayi, P.Eng. Senior Certification Engineer Research In Motion Limited ( 519 ) 888 – 7465 x 2442 [email protected]

EXHIBIT 10 - External EUT Photos Networkcar Incorporated Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Photo 1 of 4 EXHIBIT 10 - External EUT Photos Networkcar Incorporated Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Photo 2 of 4 EXHIBIT 10 - External EUT Photos Networkcar Incorporated Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Photo 3 of 4 EXHIBIT 10 - External EUT Photos Networkcar Incorporated Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Photo 4 of 4

Logo for modem. CAReader TM MODEL: CR00R902M-2-O This product contains a transmitter approved under the FCC and CAN rules. FCC ID: PP8CR00R902M-2-O CANADA: XXXXXX This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation. FCC / IC ID Label Location of the Labels on the modem FCC/IC ID Label Logo for modem CAReader networkcar TM 15660605 Contains Radio Transceiver Module Model: CR00R902M-2-O FCC ID: PP8CR00R902M-2-O CANADA:XXXXXX This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, in- cluding interference that may cause undesired operation. Model:CR00R902M-L PATENT PENDING

EXHIBIT 11 - Internal EUT Photos Networkcar Incorporated Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Photo 1 of 2 EXHIBIT 11 - Internal EUT Photos Networkcar Incorporated Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Photo 2 of 2

Wireless Modem Model No.: CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Applicant: Networkcar Incorporated 4510 Executive Drive, Plaza 7 San Diego, California USA, 92121 Tested in Accordance With Federal Communications Commission (FCC) CFR 47, PARTS 2 and 90 (Subpart I) UltraTech's File No.: NWC1-FTX This Test report is Issued under the Authority of Tri M. Luu, Professional Engineer, Vice President of Engineering UltraTech Group of Labs Date: June 19, 2001 Report Prepared by: Dan Huynh Tested by: Mr Hung Trinh, RFI/EMI Technician Issued Date: June 19, 2001 Test Dates: May 21, 2001 The results in this Test Report apply only to the sample(s) tested, and the sample tested is randomly selected. UltraTech 3000 Bristol Circle, Oakville, Ontario, Canada, L6H 6G4 Telephone (905) 829-1570 Facsimile (905) 829-8050 Website: www.ultratech-labs.com Email: [email protected] FCC PARTS 2 & 90, SUBPART I, RADIO SERVICES TRANSMITTERS Contents i Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O ULTRATECH GROUP OF LABS File #: NWC1-FTX 3000 Bristol Circle, Oakville, Ontario, Canada L6H 6G4 June 19, 2001 Tel. #: 905-829-1570, Fax. #: 905-829-8050, Email: [email protected] , Website: http://www.ultratech-labs.com • Assessed by ITI (UK) Competent Body, NVLAP (USA) Accreditation Body & ACA/AUSTEL (Australia), VCCI (Japan) • Accredited by Industry Canada (Canada) under ACC-LAB (Europe/Canada MRA and APEC/Canada MRA) • Recognized/Listed by FCC (USA) • All test results contained in this engineering test report are traceable to National Institute of Standards and Technology (NIST) TABLE OF CONTENTS EXHIBIT 1. SUBMITTAL CHECK LIST...................................................................................................................... 1 EXHIBIT 2. INTRODUCTION ....................................................................................................................................... 2 2.1. SCOPE ......................................................................................................................................................................... 2 2.2. NORMATIVE REFERENCES ........................................................................................................................................... 2 EXHIBIT 3. PERFORMANCE ASSESSMENT ............................................................................................................ 3 3.1. CLIENT INFORMATION ................................................................................................................................................. 3 3.2. EQUIPMENT UNDER TEST ( EUT ) INFORMATION ............................................................................................................ 3 3.3. EUT ’ S TECHNICAL SPECIFICATIONS ............................................................................................................................. 4 3.4. LIST OF EUT ’ S PORTS ................................................................................................................................................... 4 3.5. SPECIAL CHANGES ON THE EUT ’ S HARDWARE / SOFTWARE FOR TESTING PURPOSES ...................................................... 4 3.6. MODIFICATIONS INCORPORATED IN THE EUT FOR COMPLIANCE PURPOSES .................................................................. 4 3.7. RELATED SUBMITAL ( S )/ GRANT ( S ) ...............................................................................................................................5 3.8. ANCILLARY EQUIPMENT .............................................................................................................................................. 5 EXHIBIT 4. EUT OPERATING CONDITIONS AND CONFIGURATIONS DURING TESTS ............................. 6 4.1. CLIMATE TEST CONDITIONS ......................................................................................................................................... 6 4.2. OPERATIONAL TEST CONDITIONS & ARRANGEMENT FOR TEST SIGNALS ...................................................................... 6 EXHIBIT 5. SUMMARY OF TEST RESULTS ............................................................................................................. 7 5.1. LOCATION OF TESTS .................................................................................................................................................... 7 5.2. APPLICABILITY & SUMMARY OF EMC EMISSION TEST RESULTS ................................................................................... 7 EXHIBIT 6. MEASUREMENTS, EXAMINATIONS & TEST DATA FOR EMC EMISSIONS............................. 8 6.1. TEST PROCEDURES ...................................................................................................................................................... 8 6.2. MEASUREMENT UNCERTAINTIES ................................................................................................................................. 8 6.3. MEASUREMENT EQUIPMENT USED :..............................................................................................................................8 6.4. ESSENTIAL / PRIMARY FUNCTIONS AS DECLARED BY THE MANUFACTURER : ................................................................. 8 6.5. RF POWER OUTPUT @ FCC 2.1046 & 90.205............................................................................................................... 9 6.5.1. Limits @ FCC 90.205 ........................................................................................................................................ 9 6.5.2. Method of Measurements................................................................................................................................... 9 6.5.3. Test Equipment List ........................................................................................................................................... 9 6.5.4. Test Arrangement .....…

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ELECTROMAGNETIC EMISSIONS TEST REPORT BY COM-SERVE CORPORATION KITCHENER, ONTARIO CANADA RESULTS R902M-2-O COMPLIANCE (yes) (no) RF POWER OUTPUT Transmitter: 2.985 ( ) ( ) OCCUPIED BANDWIDTH Transmitter: 2.989 ( X ) ( ) SPURIOUS EMISSIONS AT THE ANTENNA TERMINALS Transmitter: 2.991 ( X ) ( ) FIELD STRENGTH OF SPURIOUS RADIATION Transmitter: 2.993 ( X ) ( ) FREQUENCY STABILITY Transmitter: 2.995 ( ) ( ) BANDWIDTH LIMITATIONS Transmitter: 90.210(j) ( X ) ( ) SYSTEM DESCRIPTION The R902M-2-O Radio Modem Device The R902M-2-O radio modem is intended for integration into other equipment to allow wireless data communication. The R902M-2-O has a standard TTL level serial asynchronous interface allowing it to communicate directly with embedded controllers and host processors. Radio evaluation and application development is facilitated by the radio monitor board (PCB-02120-001). The radio monitor board translates the TTL serial interface signals to standard RS-232 level signals. The RS-232 level signals can be directly interfaced to a personal computer serial port. The radio monitor board acts as an interface between a standard serial I/O and the RIM R902M-2-O radio. The board translates the 3.0 volt serial interface signals to standard RS-232 level signals. The radio monitor board also provides a regulated and filtered 4.3 VDC to the RIM R902M-2-O radio. The radio power and the level translation circuit power, are derived from a 05V @ 2.4A AC/DC power adapter, model number WR91A2400CCP. The R902M-2-O radio, radio monitor board, AC adapter, 9123 Eclipse II cellular antenna and all required interface cables will be typically marketed as the “RIM 902M Radio Evaluation and Development Kit”. The OEM 900 MHz packet data radio modem is formally known as model R902M-2-O . The RIM radio monitor board, RS-232 converter is formally model 02120-001 . The antenna used for testing and to be included in the evaluation and development kit is an ECLIPSE II magnet mount cellular antenna Model 9123 from the Antenna Company International Limited. Please refer to the attached data sheet for Model 9123. The model 9123 is a semi-custom device with a 6 feet RG58A/U cable and a SMA male connector. All other specifications are the same as standard models 9110, 9114, or 9119. Normal radio modem operation for live use is called burst packet activity. The radio is normally in receive mode listening to all network activity. When a data packet is received that is explicitly addressed to the radio, it then transmits a short acknowledgment packet. When data is to be transmitted from the radio modem, the radio modem first receives system information from the network to determine when to transmit. There is no deterministic pattern to the network traffic or transmit packet timing. To facilitate testing, the network's radio specification allows several test modes for transmitting continuous carrier without modulation, or with modulation generated from scrambler sequence or fixed sequence data. The transmit test modes were used for testing the radio for compliance to CFR47 standards. SYSTEM DESCRIPTION CONTINUED The R902M-2-O Radio Modem Device FUNCTIONAL DESCRIPTION The R902M-2-O is a 900 MHz band, half duplex ( two frequency simplex), 2 Watt, transceiver system for wireless data modem communications on Mobitex wireless systems. The transmitter is capable of transmitting on frequencies from 896 MHz to 902 MHz with a 12.5 KHz resolution. The active receive and transmit frequencies are determined by the radio firmware for nationally allocated Mobitex system channels and by the Bell South Wireless Data system for operational local channels. The user is not able to modify the frequency of operation of the device. The transmitter is capable of the generation of RF power at several calibrated levels. The levels are 2,000 milliwatts, 1,000 milliwatts, 500 milliwatts, 250 milliwatts, 125 milliwatts, and 60 milliwatts: (+33, +30, +27, +24, +21, +18 dBm respectively ). The various power levels are used to balance the receive and transmit radio link. The power level is controlled by the Mobitex system in response to the received signal strength and power level instructions received. The output power level of the device cannot be modified by the user SYSTEM DESCRIPTION; CONTINUED TEST SETUP FOR: SPURIOUS RADIATED EMISSIONS TEST PROCEDURE: RADIATED EMISSIONS All tests were performed in accordance with FCC/MP-4, & ANSI C63.4. The Research In Motion Ltd. 900 MHz radio modem device model R902M-2-O, was connected together with a host IBM laptop computer, Epson printer, ECLIPSE II magnet mount cellular antenna Model 9123 and a RIM Model 02120-001 radio monitor board as described on the “Title and System Description” pages. The system was arranged in a typical configuration of use and placed on top of a one metre non-conducting turntable as per ANSI C63.4. All of the system parts were connected together with cables that are sold with each piece or generic cables purchased for the specific connection involved. Several different equipment placements were tried so as to establish the worst normal case of equipment positioning. In this case the 02120-001 radio monitor board, laptop computer, RF radio, Epson printer, and RF antenna were placed on top of the turntable. The power supply was placed at the bottom centre of the test table. All of the cables and cords were moved about so as to create the highest level of EMI. The complete system was operating as it would be in normal use. Special software was employed in order that the 900 MHz Packet Data Radio, model R902M-2-O was processing data in a worst case normal manner. The turntable was rotated through 360 degrees. A preliminary radio frequency scan was performed on the system to determine the worst case cable and equipment configuration. The attached results represent the system configuration maximized for worst case emissions in each frequency band. Please refer to the System Description. The tests we…

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EXHIBIT 9 - Test Setup Photos ( Radiated Emissions Test Setup ) Networkcar Incorporated Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Photo 1 of 6 EXHIBIT 9 - Test Setup Photos ( Radiated Emissions Test Setup ) Networkcar Incorporated Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Photo 2 of 6 EXHIBIT 9 - Test Setup Photos ( Radiated Emissions Test Setup ) Networkcar Incorporated Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Photo 3 of 6 EXHIBIT 9 - Test Setup Photos ( Radiated Emissions Test Setup ) Networkcar Incorporated Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Photo 4 of 6 EXHIBIT 9 - Test Setup Photos ( Radiated Emissions Test Setup ) Networkcar Incorporated Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Photo 5 of 6 EXHIBIT 9 - Test Setup Photos ( Radiated Emissions Test Setup ) Networkcar Incorporated Wireless Modem, Model CR00R902M-2-O FCC ID: PP8CR00R902M-2-O Photo 6 of 6