RT2-10320205Wireless Terminal 315 MHz

Q-MATIC Queue Management SystemsWireless solutions 057.01CQ-MATIC INTERNATIONAL1 Information in this document is subject to change without notice and does not represent a commitment on the part of Q-MATIC Sweden AB. All efforts have been made to ensure the accuracy of the Manual, but Q-MATIC Sweden cannot assume any responsibility for any errors or their consequences. Should you detect any errors, we should very much appreciate, if you would inform us accordingly. Wireless solutions manual, accompanying software and documentation are copyrighted and all rights are reserved. Reproduction of any part of this Manual, in any form, is not allowed, unless written permission is given by Q-MATIC SWEDEN AB. COPYRIGHT © Q-MATIC Sweden AB, 2003-2004 All other company and product names are trademarks or registered trademarks of their respective owners. Q-MATIC Queue Management SystemsWireless solutions 2Q-MATIC INTERNATIONAL057.01C Q-MATIC Queue Management SystemsWireless solutions 057.01CQ-MATIC INTERNATIONAL3 Table of contents 1. Introduction ....................................................................................................................................... 5 What is a wireless solution ................................................................................................................. 6 The advantages with wireless solutions .............................................................................................. 6 Where can you use wireless solutions ................................................................................................. 6 2. Products ............................................................................................................................................. 7 Multi interface with radio ................................................................................................................... 8 ID Code ............................................................................................................................................. 8 Input ................................................................................................................................................ 10 Output ............................................................................................................................................. 10 Radio Receiver .................................................................................................................................. 10 Technical specifications, MI2280 Multi Interface with radio .............................................................. 10 Wireless terminals ............................................................................................................................ 11 To change battery ............................................................................................................................ 13 Technical specifications, Wireless Terminal ....................................................................................... 13 3. Placement ........................................................................................................................................ 17 Placement of the components .......................................................................................................... 18 4. Q-WIN 55.01p and q ........................................................................................................................ 21 Settings ............................................................................................................................................ 22 Q-MATIC Queue Management SystemsWireless solutions 4Q-MATIC INTERNATIONAL057.01C Table of contents Q-MATIC Queue Management SystemsWireless solutions 057.01CQ-MATIC INTERNATIONAL5 1. Introduction Topics in this chapter What is a wireless solution.......................................6 The advantages with wireless solutions....................6 Where can you use wireless solutions ......................6 Introduction Q-MATIC Queue Management SystemsWireless solutions 6Q-MATIC INTERNATIONAL057.01C Introduction What is a wireless solution? A wireless solution is a system in which some or all wires are replaced by other techniques. Wires have two purposes: power supply and signal transmission. Usually it is easier to replace the signal transmission than the power supply. Signals can be sent by light, sound or radio but you cannot send power. Usually you give the device an internal power source, a battery. Some devices still need the power wire. Wireless technologies are nothing new. They are widely used and very reliable. Wires are reliable and safe but they can cause many problems. Wires are not very aesthetic. It is necessary to spend a great deal of time to hide the wires when you make an installation. The wireless solution devices are installed at the same time they are unpacked. Wired devices are usually not movable, not even if they are small. You must spend hours with the wires if you want to move the devices to new locations. Wireless solution devices are movable. The user can place them wherever they want. To add a new wired device can be a painstaking job. Removing panels causes much annoyance for your customer. You can avoid this if you use a wireless solution. Unpack the device and perhaps change some settings. That is all you have to do. Your customers will be impressed of your quick service. You can use the wireless solutions almost everywhere. They use radio waves for communication, which means that they are very safe and reliable. The signals can pass through most types of obstacles. You can get problems if there are other devices using the same radio frequency. The wireless solution uses 433.92 MHz or 315.00 MHz, which are frequencies that are free to use in all kinds of remote controlled devices. This usually not causes any problems due to the low output power. What is a wireless solution…

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Cover letter for Wireless terminals approved towards FCC 15.231 A. Intended use of these transmitters is to “call forward” customers in a Queue system B. Document named “Exh5&10_schematic_bom_315.pdf” is to be handled as a Confidential Document. Due to that we don’t want to distribute our technical solutions to our competitors. C. - D. Due to that all documents are called Exh_ with the corresponding number, no list is enclosed. E. Part numbers are shown in manual at page 13 and in the FCC ID: RT2-xxxxxxxx, which is labelled at all terminals. I the applicant here by certify that neither I nor any part of the application is subject to the denial of Federal benefits, that include FCC benefits, pursuant to Section 5301 of the Anti- Drug Abuse Act of 1988, 22 U.S.C. §862 because of a conviction a possession or distribution of a controlled substance. See 47 CFR 1.202(b) for definition of a “party” for these purposes. Mölndal 2004-02-13 ________________________________ Mats Jonsson

Q-MATIC Queue Management SystemsWireless solutions 14Q-MATIC INTERNATIONAL057.01C Products Operating Temperature10 - 32 °C Storage Temperature-10 - 40 °C Operating Humidity15 - 85 % Rel. humidity Storage Humidity10 - 90 % Rel. humidity Table 5: 433.92 MHz Europe Maximum output power10 mW Frequency Minimum Ty p i c a l Maximum 433.38 MHz 433.92 MHz 434.46 MHz Range30 - 80 m Complies to the following standardETSI/EN300220, EN301489 Table 6: 433.92 MHz USA Maximum output power 1 mW Frequency Minimum Ty p i c a l Maximum 433.38 MHz 433.92 MHz 434.46 MHz Range20 - 60 m Complies to the following standard FCC ID:RT2-10320201 FCC15.231 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this device may not cause harmful interference, and (2)this device must accept any interference received, includ- ing interference that may cause undesired operation. Table 4: General Technical Data Q-MATIC Queue Management SystemsWireless solutions 057.01CQ-MATIC INTERNATIONAL15 Products Table 7: 315.00 MHz Maximum output power1 mW Frequency Minimum Ty p i c a l Maximum 314.60 MHz 315.00 MHz 315.39 MHz Range20 - 60 m Complies to the following standard FCC ID:RT2-10320205 FCC15.231 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this device may not cause harmful interference, and (2)this device must accept any interference received, includ- ing interference that may cause undesired operation.

Operational Description Intended use: The transmitter shall be used to call forward customers in a queue system. Daily use for personnel: Press button with the Arrow image to call forward a customer, normal transmitting length is 1-2sec. Press button with the Cross image to shut down the counter, normal transmitting length is 1-2sec. Press button with the Bell image to send an alarm to supervisor, normal transmitting length is 1-2sec. Battery indicator led: Is placed in between the Alarm and the Close button. As long as this indicator is flashing during operation the battery power is ok.

Tune Up Procedure No components are possible to tune, all values are fixed. For component values please check bom list in end of document Exh5&10_pc1114bc.pdf.

1 Page: 1 of 7 TEST REF. NO: 04/2072 DATE: February 19, 2004 TEST REPORT REPORT CERTIFICATE issued by a FCC listed Test Laboratory CUSTOMER AND Project No: 04220 MANUFACTURER: Q-Matic Sweden AB Neongatan 8 SE-413 53 Mölndal Sweden EQUIPMENT UNDER TEST (EUT): Remote Control Transmitter, “Wireless Terminal 315.00 MHz”. S/n: 31126-044. Nominal Center frequency: 315.0 MHz. TEST SPEC.: 47 Cfr Ch. 1 (10-1-02 Edition): Part 15, Subpart C. Applicable Section: 15.231(a – d). Periodic operation in the band 40.66 – 40.70 and above 70 MHz. DATE OF TEST: February 5 - 6, 2004 TEST SITE: Svenska EMC Lab AB, Karlskrona, Sweden. FCC registration number: 90967. Industry Canada registration number: IC 4328. TEST RESULT: The EUT (Equipment Under Test) did pass the above mentioned test. ------------------------------------------------------------------------------------------------------------------------ Approved, Karlskrona February 19, 2004 ............................................ Hans Östergren Manager Svenska EMC Lab AB This Test Report shall not be reproduced, except in full, without the written approval of Svenska EMC Lab AB 2 Page: 2 of 7 TEST REF. NO: 04/2072 DATE: February 19, 2004 _________________________________________________________________________________ DATE OF RECEIPT: February 5, 2004 CONDITION OF EUT: No remarks. Operates as intended. TEST PERSONNEL: Svenska EMC Lab AB: Bo Gidlöw, Hans Östergren. DESCRIPTION OF THE EUT: The EUT is a hand held Short range remote control, used to ”Call forward” a new customer in a Queue System. With integral Antenna and without any Antenna contact. Powered from build-in batteries. No cables could be connected to the EUT. EUT dimension: Approx. 20 mm thick and approx. diameter of 70 mm. CALIBRATION DECLARATION: The test equipment is calibrated as the calibration information in the Test Equipment list. Before starting of the tests the check points in the applicable Checklists were confirmed. ESTIMATED UNCERTAINTY: Expanded uncertainty (k = 2), Field Strength, emission 9 kHz – 1000 MHz: ± 2.4 dB Expanded uncertainty (k = 2), Field Strength, emission 1 to 5 GHz: ± 3 dB Frequency, 0.09 – 1000 MHz: ± 10 Hz Frequency, 1 – 5 GHz: ± 10 kHz The uncertainties are for a confidence level of not less than 95 %. 3 Page: 3 of 7 TEST REF. NO: 04/2072 DATE: February 19, 2004 _________________________________________________________________________________ TEST EQUIPMENT: Type/Manufacturer/Bandwidth s/n Calibration information Date Interval EMI Test System, Monitor EZM, 860157/014 0308 12 months Rohde & Schwarz EP-6, 20 Hz - 1300 MHz Test Receiver, Rohde & Schwarz ESH-3, 894979/013 0308 12 months 9 kHz - 30 MHz Test Receiver, Rohde & Schwarz ESVP, 893497/006 0308 12 months 20 - 1300 MHz Plotter, Rohde & Schwarz DOP 2 893117/0008 0308 12 months Biconical Antenna, Schwarzbeck BBA9106 93-92196.1 0308 12 months 30 - 300 MHz Log-periodic Antenna, Schwarzbeck UHALP9107, 91071205 0308 12 months 300 - 1000 MHz Double Ridged Guide Antenna, EMCO 3115, 2338 0308 36 months 1 - 18 GHz Signal Amplifier, Mini-Circuits, ZHL-42 8607 01 0402 12 months 0.7 – 4.6 GHz Spectrum Analyzer Tektronix 2712, B023361 0401 12 months 10 kHz – 1,8 GHz Spectrum Analyzer Tektronix 2755AP B010111 0307 12 months 10 kHz - 21 GHz Plotter, Tektronix HC-100 JP05851 NA NA Coaxial Cable, Sucoflex 104, l = 5 m 171288/4 0309 12 months Coaxial Cable, Sucoflex 104, l = 0.5 m 180067/4 0309 12 months Coaxial cable, Suhner RG214 93-1217 0309 12 months Antenna Mast System, Jyske EMC, h = 1 - 4 m 93-90172 NA NA Turn Table, Jyske EMC 93-90171 NA NA Anechoic Chamber, 8 x 4.5 x 3 m 93-87151 0304 36 months Open Area Test Site for 3 m antenna distance - 0312 36 months Oscilloscope, Tektronix 2230 B011088 0301 24 months Digital Multimeter, Fluke 77 63430754R 0302 24 months 4 Page: 4 of 7 TEST REF. NO: 04/2072 DATE: February 19, 2004 _________________________________________________________________________________ TEST SET-UP AND PROCEDURE: As laid out in ANSI C.63.4:2001 Document. Tested as hand-held equipment in 3 orthogonal directions. See Appendix 1. TEST CONDITIONS: Rating: 6 VDC. (4 x 1.5 V batteries). Voltage at test: 6.3 VDC. Peripherals: No peripherals. Cables: Not possible to connect any cable. Configuration: See photos in Appendix 2 to 4. Resistor R1 = 4.7 kilo-ohm. Operating Frequency: 315.0 MHz nominal. Effective radiated power: Less than 1 mW. Modulation: No external modulation possible. The manufacturers normal modulation was used. Minimum pulse repetition frequency = 7.6 Hz. Modulation data: See Appendix 5 and 6. Modifications: No modifications. Operating Condition: The normal operating mode with deactivation time of 60 seconds was disabled. The transmitter switch was mechanical looked to get continuously transmitting at 100 % duty cycle. The normal operating mode is a short activation of the transmitter. An auto-shutoff function automatically stops the device from transmitting after 60 seconds if a button inadvertently gets pressed for a long period of time. Ambient Humidity: 49 % RH Ambient temperature: 21 °C. DESENSITIZATION FACTOR: Not applicable. 5 Page: 5 of 7 TEST REF. NO: 04/2072 DATE: February 19, 2004 _________________________________________________________________________________ TEST PERFORMANCE: Section 15.231. Applicable tests: 15.231(a)(1). Deactivation time. After releasing the manual switch the transmitter was automatic deactivated in less than 0.1 seconds. Test instrument: Oscilloscope Tektronix 2230. 15.231(b). Field strength of emission. Pre-test: A pretest was performed in the Anechoic Chamber to determine the radiated frequencies. Measured frequency range 30 – 1000 MHz. The EUT was measured at an Antenna distance of 3 m. The antenna polarization was both vertical and horizontal during the test. The EUT was fixed in position by a wooden fixture and measured in 3 orthogonal directions to find the direction generating the highest emission. This position was then used at the final measurement…

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8 Appendix 1 of 11 TEST REF. NO: 04/2072 DATE: February 19, 2004 Test set-up, EUT with wooden fixture