UIDSBG6900Wireless Cable Modem & Router

SURFboard ® SBG6900-AC Wireless Cable Modem Gateway © 2015 ARRIS Enterprises, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means without written permission from ARRIS Enterprises, Inc. ARRIS, SURFboard, and the ARRIS logo are all trademarks or registered trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of others. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used by ARRIS under license. All other product or service names are the property of their respective owners. No part of the contents of this document may be reproduced or transmitted in any form or by any means without the written permission of the publisher. ARSVD01607-b 03/2015 If the label is not attached, please refer to the bottom of your gateway. 4 BEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please call ARRIS Technical Support for assistance: 1-877-466-8646 The gateway label is located on the bottom of your SBG6900-AC. To receive high-speed Internet service, your service provider may request the Media Access Control (MAC) address (see HFC MAC ID) and serial number (see S/N) listed on the gateway label (see below). In the Box SBG6900-AC Wireless Cable Modem Gateway Power Cord Ethernet Cable Software License & Warranty Card Quick Start Guide What You Should Know The SBG6900-AC is a combination wireless cable modem and router that uses DOCSIS 3.0 technology to provide ultra high-speed wired or wireless Internet access from your computer and other wireless network devices on your home or small business network. The SBG6900-AC connects to the existing coaxial cable connection in your home and does not require any new wiring. This quick start guide will help you install your SBG6900-AC and set up a secure wireless network connection on your home or small business network. To take advantage of the 802.11ac wireless performance or beamforming capabilities, your wireless connected devices must support 802.11ac. For optimal performance with 802.11ac, you should connect any wireless devices using older networking protocols to the 2.4 GHz wireless network (not the 802.11ac 5 GHz wireless network). To customize your wireless network connection and other advanced gateway settings, see the SURFboard SBG6900-AC User Guide for more information. It is available online at the ARRIS Support website: www.arris.com/consumer. Frequently asked questions (FAQs) and additional product documentation are also available on the ARRIS Support website. Notes Write your additional wireless network names and passwords here for future reference: SSID #1: Wi-Fi Security Key #1: SSID #2: Wi-Fi Security Key #2: SSID #3: Wi-Fi Security Key #3: SSID #4: Wi-Fi Security Key #4: Additional SSID: Add’l Wi-Fi Security Key: You may need the following gateway label information to activate your gateway and set up a wireless network connection: • Model - Gateway model name • SSID - Default name of your wireless network. Recommended that you change the network name or add additional wireless networks. • WI-FI SECURITY KEY - Needed to access a wireless network using a secure gateway. Recommended that you change the network name which is needed to add additional wireless devices to your wireless network. • S/N - Gateway serial number. Your service provider may require this number to activate your gateway. • HFC MAC ID - Your service provider may require the Media Access Control (MAC) number to activate your gateway. Gateway Label Quick Start Guide IMPORTANT! During the installation or gateway activation, you may have to contact your service provider for assistance. To save time, make sure you have the Gateway model name (SBG6900-AC), HFC MAC ID, and Serial Number (S/N) listed on the gateway label on the bottom of your SBG6900-AC. 23 1. Connect the coaxial cable from the cable wall outlet or RF splitter (optional) to the Cable connector on the rear of your SBG6900-AC. Use your hand to tighten each connector. 2. Connect the Ethernet cable to the Ethernet port on your computer and to an Ethernet port on the rear of your SBG6900-AC. 3. Connect the power cord to the Power port on the rear of your SBG6900-AC and then plug it into an electrical wall outlet. This automatically powers ON your SBG6900-AC. Check the front panel LEDs on your SBG6900-AC. During the initial startup, the Power, Receive, Send, and Online LEDs will FLASH. Afterwards, check that all four LEDs are lit SOLID green or blue. Both Wireless LEDs will light up only when wireless devices are connected. See Front Panel LEDs for more information. 1. Power ON your computer and log in. 2. Contact your service provider to activate (provision) your SBG6900-AC. 3. Open a web browser on your computer, such as Internet Explorer, Google Chrome, Firefox, or Safari. 4. Type a valid URL (such as www.surfboard.com) in the address bar and then press Enter. The ARRIS website should open. If it did not open, please contact your service provider to set up your Internet service or activate your gateway. Note: The steps for setting up a wireless network may differ slightly depending on the operating system installed on your computer. The following steps apply to Windows © 7. 1. From the Windows taskbar, click the following in sequential order: • Start button • Control Panel • Network and Sharing Center • Set up a new connection or network • Connect to a network The Wireless Network Connection window should open. 2. Click on the ARRIS wireless network name for the SBG6900-AC from the list of wireless networks. Use the SSID name listed on the gateway label. 3. Select Connect automatically to set up automatic log on connections for the wireless devices on your home network. 4. Click Connect to open the Co…

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Declaration for no non-US channel operation February 27, 2015 We, ARRIS Group, Inc. declare that the device does not support channel 12 ~ 13 in 2.4GHz band and any non-US channels in all the operational mode(s) for the following product. FCC ID: UIDSBG6900 If you should have any question(s) regarding this declaration, please don’t hesitate to contact us. Thank you! Name: Antonio A. Figueiredo Title: Manager, Regulatory/Compliance Date: February 27, 2015

Date: 2015-02-27 FCC ID: UIDSBG6900 AUTHORIZATION LETTER To whom it may concern: We, the undersigned, hereby authorize Amanda Wu of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan) of Taiwan to act on our behalf in all manners relating to FCC application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by Amanda Wu of BV CPS Taoyuan on our behalf shall have the same effect as acts of our own. If you have any questions regarding the authorization, please don’t hesitate to contact us. Sincerely yours, Robert Turner Name: Antonio A. Figueiredo Title: Manager, Regulatory/Compliance Date: February 27, 2015

Date: 2015-02-27 FCC ID: UIDSBG6900 To the attention of Federal Communications Commission Authorization and Evaluation Division Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the Commission’s Rules, the Applicant hereby requests confidential treatment of information accompanying this Application as outlined below: Schematics Block Diagram Software Operational Description Operational Description The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. The Applicant understands that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely yours, Robert Turner Name: Antonio A. Figueiredo Title: Manager, Regulatory/Compliance Date: February 27, 2015

Date: 2015-02-27 FCC ID: UIDSBG6900 To the attention of Federal Communications Commission Authorization and Evaluation Division Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the commission’s rules, we request short-term confidential treatment for the following information until 180 days after the Grant Date of Equipment Authorization in order to ensure sensitive business information remains confidential until the actual marketing of the device. : External photos Test Setup photos User’s manual Internal Photos Sincerely yours, Robert Turner Name: Antonio A. Figueiredo Title: Manager, Regulatory/Compliance Date: March 03, 2015

Report No.: 150122E07 Page No. 1 / 15 CONSTRUCTION PHOTOS OF EUT

(Fig. 1) FCC ID: UIDSBG6900 FCC LABEL LOCATION The label will be permanently affixed at a conspicuous location on the device. Label Model: SBG6900-AC FCC ID: UIDSBG6900 IC: 6670A-SBG6900

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Report No.: SA150122E07 Page No. 1 / 9 Report Format Version: 6.1.1 RF Exposure Report Report No.: SA150122E07 FCC ID: UIDSBG6900 Test Model: SBG6900-AC Received Date: Jan. 22, 2015 Test Date: Mar. 11 to 12, 2015 Issued Date: Mar. 24, 2015 Applicant: ARRIS Group, Inc. Address: 3871 Lakefield Drive Suite 300 Suwanee, GA30024 Issued By: Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch Hsin Chu Laboratory Lab Address: No. 81-1, Lu Liao Keng, 9th Ling,Wu Lung Tsuen, Chiung Lin Hsiang, Hsin Chu Hsien 307, Taiwan R.O.C. Test Location (1): No. 81-1, Lu Liao Keng, 9th Ling,Wu Lung Tsuen, Chiung Lin Hsiang, Hsin Chu Hsien 307, Taiwan R.O.C. Test Location (2): No. 49, Ln. 206, Wende Rd., Shangshan Tsuen, Chiung Lin Hsiang, Hsin Chu Hsien 307, Taiwan R.O.C. This report is for your exclusive use. Any copying or replication of this report to or for any other person or entity, or use of our name or trademark, is permitted only with our prior written permission. This report sets forth our findings solely with respect to the test samples identified herein. The results set forth in this report are not indicative or representative of the quality or characteristics of the lot from which a test sample was taken or any similar or identical product unless specifically and expressly noted. Our report includes all of the tests requested by you and the results thereof based upon the information that you provided to us. You have 60 days from date of issuance of this report to notify us of any material error or omission caused by our negligence, provided, however, that such notice shall be in writing and shall specifically address the issue you wish to raise. A failure to raise such issue within the prescribed time shall constitute your unqualified acceptance of the completeness of this report, the tests conducted and the correctness of the report contents. Unless specific mention, the uncertainty of measurement has been explicitly taken into account to declare the compliance or non-compliance to the specification. The report must not be used by the client to claim product certification, approval, or endorsement or any government agencies. Report No.: SA150122E07 Page No. 2 / 9 Report Format Version: 6.1.1 Table of Contents Release Control Record .................................................................................................................................. 3 1 Certificate of Conformity ...................................................................................................................... 4 2 RF Exposure .......................................................................................................................................... 5 2.1 Limits for Maximum Permissible Exposure (MPE) .............................................................................. 5 2.2 MPE Calculation Formula ................................................................................................................... 5 2.3 Classification ....................................................................................................................................... 5 3 Antenna Gain ......................................................................................................................................... 5 4 Calculation Result of Maximum Conducted Power ........................................................................... 6 Report No.: SA150122E07 Page No. 3 / 9 Report Format Version: 6.1.1 Release Control Record Issue No. Description Date Issued SA150122E07 Original release. Mar. 24, 2015 Report No.: SA150122E07 Page No. 5 / 9 Report Format Version: 6.1.1 2 RF Exposure 2.1 Limits for Maximum Permissible Exposure (MPE) Frequency Range (MHz) Electric Field Strength (V/m) Magnetic Field Strength (A/m) Power Density (mW/cm 2 ) Average Time (minutes) Limits For General Population / Uncontrolled Exposure 300-1500 ... ... F/1500 30 1500-100,000 ... ... 1.0 30 F = Frequency in MHz 2.2 MPE Calculation Formula Pd = (Pout*G) / (4*pi*r 2 ) where Pd = power density in mW/cm 2 Pout = output power to antenna in mW G = gain of antenna in linear scale Pi = 3.1416 R = distance between observation point and center of the radiator in cm 2.3 Classification The antenna of this product, under normal use condition, is at least 29cm away from the body of the user. So, this device is classified as Mobile Device. 3 Antenna Gain 2.4GHz Antenna No. PCB Chain No. Brand Model Ant. Gain(dBi) <Including cable loss> Frequency range (GHz to GHz) Ant. Type Connecter Type Cable Length (mm) 361.00624.005 1 FIT FX02A04-0G-EF3.72 2.4~2.4835 PCB i-pex(MHF) 185 361.00625.005 2 FIT FX02A05-0G-EF4.59 2.4~2.4835 PCB i-pex(MHF) 111 361.00626.005 0 FIT FX02A06-0G-EF4.2 2.4~2.4835 PCB i-pex(MHF) 210 5GHz Antenna No. PCB Chain No. Brand Model Ant. Gain(dBi) <Including cable loss> Frequency range (GHz to GHz) Ant. Type Connecter Type Cable Length (mm) 361.00628.005 1 FIT FX02A07-0G-EF5.59 5.15~5.85 PCB i-pex(MHF) 120 361.00629.005 2 FIT FX02A08-0G-EF3.42 5.15~5.85 PCB i-pex(MHF) 190 361.00630.005 0 FIT FX02A10-0G-EF3.88 5.15~5.85 PCB i-pex(MHF) 255 Report No.: SA150122E07 Page No. 6 / 9 Report Format Version: 6.1.1 4 Calculation Result of Maximum Conducted Power CDD MODE For 15.247: 802.11b Frequency Band (MHz) Max Power (mW) Antenna Gain (dBi) Distance (cm) Power Density (mW/cm 2 ) Limit (mW/cm 2 ) 2412-2462 300.9 8.95 29 0.22357 1 NOTE: Directional gain = 10 log[(10 G1/20 + 10 G2/20 + 10 G3/20 ) 2 / 3] = 8.95dBi 802.11g Frequency Band (MHz) Max Power (mW) Antenna Gain (dBi) Distance (cm) Power Density (mW/cm 2 ) Limit (mW/cm 2 ) 2412-2462 541.786 8.95 29 0.40255 1 NOTE: Directional gain = 10 log[(10 G1/20 + 10 G2/20 + 10 G3/20 ) 2 / 3] = 8.95dBi VHT20 Frequency Band (MHz) Max Power (mW) Antenna Gain (dBi) Distance (cm) Power Density (mW/cm 2 ) Limit (mW/cm 2 ) 2412-2462 598.855 8.95 29 0.44495 1 NOTE: Directional gain = 10 log[(10 G1/20 + 10 G2/20 + 10 G3/20 ) 2 / 3] = 8.95dBi VHT40 Freq…

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Report No.: RF150122E07 Page No. 1 / 80 Report Format Version: 6.1.1 FCC Test Report Report No.: RF150122E07 FCC ID: UIDSBG6900 Test Model: SBG6900-AC Received Date: Jan. 22, 2015 Test Date: Feb. 26 to Mar. 11, 2015 Issued Date: Mar. 24, 2015 Applicant: ARRIS Group, Inc. Address: 3871 Lakefield Drive Suite 300 Suwanee, GA30024 Issued By: Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch Hsin Chu Laboratory Lab Address: No. 81-1, Lu Liao Keng, 9th Ling,Wu Lung Tsuen, Chiung Lin Hsiang, Hsin Chu Hsien 307, Taiwan R.O.C. Test Location (1): No. 81-1, Lu Liao Keng, 9th Ling,Wu Lung Tsuen, Chiung Lin Hsiang, Hsin Chu Hsien 307, Taiwan R.O.C. Test Location (2): No. 49, Ln. 206, Wende Rd., Shangshan Tsuen, Chiung Lin Hsiang, Hsin Chu Hsien 307, Taiwan R.O.C. This report is for your exclusive use. Any copying or replication of this report to or for any other person or entity, or use of our name or trademark, is permitted only with our prior written permission. This report sets forth our findings solely with respect to the test samples identified herein. The results set forth in this report are not indicative or representative of the quality or characteristics of the lot from which a test sample was taken or any similar or identical product unless specifically and expressly noted. Our report includes all of the tests requested by you and the results thereof based upon the information that you provided to us. You have 60 days from date of issuance of this report to notify us of any material error or omission caused by our negligence, provided, however, that such notice shall be in writing and shall specifically address the issue you wish to raise. A failure to raise such issue within the prescribed time shall constitute your unqualified acceptance of the completeness of this report, the tests conducted and the correctness of the report contents. Unless specific mention, the uncertainty of measurement has been explicitly taken into account to declare the compliance or non-compliance to the specification. The report must not be used by the client to claim product certification, approval, or endorsement by TAF or any government agencies. Report No.: RF150122E07 Page No. 2 / 80 Report Format Version: 6.1.1 Table of Contents Release Control Record .................................................................................................................................. 4 1 Certificate of Conformity ...................................................................................................................... 5 2 Summary of Test Results ..................................................................................................................... 6 2.1 Measurement Uncertainty ................................................................................................................... 6 2.2 Modification Record ............................................................................................................................ 6 3 General Information .............................................................................................................................. 7 3.1 General Description of EUT ................................................................................................................ 7 3.2 Description of Test Modes ................................................................................................................. 10 3.2.1 Test Mode Applicability and Tested Channel Detail ............................................................................ 11 3.3 Duty Cycle of Test Signal .................................................................................................................. 13 3.4 Description of Support Units ............................................................................................................. 14 3.4.1 Configuration of System under Test .................................................................................................. 15 3.5 General Description of Applied Standards ........................................................................................ 16 4 Test Types and Results ...................................................................................................................... 17 4.1 Radiated Emission and Bandedge Measurement ............................................................................. 17 4.1.1 Limits of Radiated Emission and Bandedge Measurement .............................................................. 17 4.1.2 Test Instruments ................................................................................................................................ 18 4.1.3 Test Procedures ................................................................................................................................. 20 4.1.4 Deviation from Test Standard ............................................................................................................ 20 4.1.5 Test Set Up ........................................................................................................................................ 21 4.1.6 EUT Operating Conditions ................................................................................................................. 21 4.1.7 Test Results ....................................................................................................................................... 22 4.2 Conducted Emission Measurement .................................................................................................. 41 4.2.1 Limits of Conducted Emission Measurement .................................................................................... 41 4.2.2 Test Instruments ................................................................................................................................ 41 4.2.3 Test Procedures ...........................................................…

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Report No.: RF150122E07-1 Page No. 1 / 84 Report Format Version:6.1.1 FCC Test Report Report No.: RF150122E07-1 FCC ID: UIDSBG6900 Test Model: SBG6900-AC Received Date: Jan. 22, 2015 Test Date: Feb. 26 to Mar. 12, 2015 Issued Date: Mar. 24, 2015 Applicant: ARRIS Group, Inc. Address: 3871 Lakefield Drive Suite 300 Suwanee, GA30024 Issued By: Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch Hsin Chu Laboratory Lab Address: No. 81-1, Lu Liao Keng, 9th Ling,Wu Lung Tsuen, Chiung Lin Hsiang, Hsin Chu Hsien 307, Taiwan R.O.C. Test Location (1): No. 81-1, Lu Liao Keng, 9th Ling,Wu Lung Tsuen, Chiung Lin Hsiang, Hsin Chu Hsien 307, Taiwan R.O.C. Test Location (2): No. 49, Ln. 206, Wende Rd., Shangshan Tsuen, Chiung Lin Hsiang, Hsin Chu Hsien 307, Taiwan R.O.C. This report is for your exclusive use. Any copying or replication of this report to or for any other person or entity, or use of our name or trademark, is permitted only with our prior written permission. This report sets forth our findings solely with respect to the test samples identified herein. The results set forth in this report are not indicative or representative of the quality or characteristics of the lot from which a test sample was taken or any similar or identical product unless specifically and expressly noted. Our report includes all of the tests requested by you and the results thereof based upon the information that you provided to us. You have 60 days from date of issuance of this report to notify us of any material error or omission caused by our negligence, provided, however, that such notice shall be in writing and shall specifically address the issue you wish to raise. A failure to raise such issue within the prescribed time shall constitute your unqualified acceptance of the completeness of this report, the tests conducted and the correctness of the report contents. Unless specific mention, the uncertainty of measurement has been explicitly taken into account to declare the compliance or non-compliance to the specification. The report must not be used by the client to claim product certification, approval, or endorsement by TAF or any government agencies. Report No.: RF150122E07-1 Page No. 2 / 84 Report Format Version:6.1.1 Table of Contents Release Control Record .................................................................................................................................. 4 1 Certificate of Conformity ...................................................................................................................... 5 2 Summary of Test Results ..................................................................................................................... 6 2.1 Measurement Uncertainty ................................................................................................................... 6 2.2 Modification Record ............................................................................................................................ 6 3 General Information .............................................................................................................................. 7 3.1 General Description of EUT ................................................................................................................ 7 3.2 Description of Test Modes ................................................................................................................. 10 3.2.1 Test Mode Applicability and Tested Channel Detail ............................................................................ 11 3.3 Duty Cycle of Test Signal .................................................................................................................. 13 3.4 Description of Support Units ............................................................................................................. 14 3.4.1 Configuration of System under Test .................................................................................................. 15 3.5 General Description of Applied Standard .......................................................................................... 16 4 Test Types and Results ...................................................................................................................... 17 4.1 Radiated Emission and Bandedge Measurement ............................................................................. 17 4.1.1 Limits of Radiated Emission and Bandedge Measurement .............................................................. 17 4.1.2 Test Instruments ................................................................................................................................ 18 4.1.3 Test Procedure .................................................................................................................................. 20 4.1.4 Deviation from Test Standard ............................................................................................................ 20 4.1.5 Test Setup .......................................................................................................................................... 21 4.1.6 EUT Operating Condition .................................................................................................................. 21 4.1.7 Test Results ....................................................................................................................................... 22 4.2 Conducted Emission Measurement .................................................................................................. 53 4.2.1 Limits of Conducted Emission Measurement .................................................................................... 53 4.2.2 Test Instruments ................................................................................................................................ 53 4.2.3 Test Procedure ......................................................…

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Report No.: 140717E01A-1 1 of 2 Reference No.: 140805E09 PHOTOGRAPHS OF THE TEST CONFIGURATION CONDUCTED EMISSION TEST Report No.: 140717E01A-1 2 of 2 Reference No.: 140805E09 RADIATED EMISSION TEST