UXX-S5A237AR2105 5G Ruggedized Router

R2100 Series 5G Ruggedized Router Quick Start Guide Introduction This document provides a brief overview of the R2100 Series 5G Ruggedized Router, discusses what is inside the box, and provides basic setup and install instructions. NOTE: The Verify app includes many of the same instructions with an alternate order. This document supports the Verify app instructions. Use the Navigation section below to locate the topics most applicable to troubleshooting your setup issues. For additional setup support, contact a professional installer or refer to our Contact Us page. Intended Audience This article is intended for professional networking hardware installers. It provides basic knowledge and should be used only as a reference guide for installing the router. Due to the unique nature of each installation, potential for RF exposure, and enhanced separation requirements, customers must have a professional install their 5G hardware. This article is a reference guide and is intended only to provide best practices. Refer to the Cradlepoint Product Disclaimer and Limitation of Liability section for further information. Navigation R2100 Series 5G Ruggedized Router models Before you begin External device components Location considerations SIM card for wireless connectivity Required tools for setup Setup STEP 1: Check box contents Accessories STEP 2: Install SIM (if not pre-installed) STEP 3: Mount the router STEP 4: Connect power STEP 5: Power up the router STEP 6: Activate the router in NetCloud Manager Understanding LEDs Troubleshooting Resources Help and Support Terms of Service Cradlepoint Product Disclaimer and Limitation of Liability Disclaimer Installer Responsibility Limitation of Liability Professional Installer Network Safety and Regulatory Warnings R2105 Series 5G Ruggedized Router models This document applies to all of the following products: CRADLEPOINT R2105 (with Wi-Fi) MODEL: S5A237A CRADLEPOINT R2155 (no Wi-Fi) MODEL: S5A237A Before you begin Read the following before setting up the router. External device components 1. Overall length: 15.2 in (386 mm) 2. Thermal pads 3. Cable inlet 4. Touch sensor 5. Recessed logo 6. LEDs 7. SIM door 8. SIM door screws 9. Recessed logo Location considerations The following includes best practice considerations for identifying a mounting location: Ensure the router is positioned to receive optimal signal. A location on the trunk/boot or roof of the vehicle is recommended. NOTE: Cradlepoint recommends selecting a flat section on the exterior of the vehicle to ensure the best adhesion and prevent leaks. Avoid installing the device in enclosed spaces. Ensure that the heat sink pads are in full contact with the metal of the vehicle exterior to help dissipate heat. Extreme heat or cold can reduce the router's performance. Mount in locations compliant with the Safety, Regulatory, and Warranty guide, included in the product shipping box. SIM card for wireless connectivity A wireless broadband data plan must be added to the router for wireless broadband connectivity. Network providers must provision a SIM card to provide wireless broadband data plans compatible for use with the router. Contact your network provider for further details. Required tools for setup Security Torx size T10 (for SIM door cover) Drill with 22mm (or 15/16") drill bit Setup Read through the following to set up the router or use the Verify installation app. STEP 1: Check box contents The following should be included in the box: [1] R2100 Series 5G Ruggedized Router [1] Power cable [1] Ethernet Cable [1] Mounting template [1] Small accessories kit which includes: [1] Hex nut [1] Tooth lock washer [1] Flat washer [1] Safety, Regulatory, and Warranty Guide Optional accessories, available separately: [1] Slatted roof mount adapter. For more information see Mounting R2100 Series 5G Ruggedized Router on Slatted Vehicle Roofs (article TBD). Accessories To enable cellular connectivity, at least one activated 4FF-sized SIM card with an active cellular data plan is needed. STEP 2: Install SIM (if not pre-installed) 1. Loosen the two torx security screws until the captive screws and SIM door can be removed. 2. Install SIM card, with contacts up and notch facing toward the router. 3. Replace door and secure the torx screws. STEP 3: Mount the router The router must be mounted on a relatively flat exterior vehicle surface. Very mildly curved surfaces can be accomodated, if the curve allows the entire adhesive surface of the router to engage, and produces no gaps between the gasket and mount surface. 1. Place the mounting template on the chosen spot on the exterior of the vehicle. 2. Align mounting template in desired location on vehicle making sure device footprint and hole placement are in desired locations with no obstructions (above or below). 3. Tape or otherwise temporarily secure the mounting template to the roof panel. 4. Drill the cable routing hole using a “hole saw” bit, 28mm or 1-1/8” diameter hole saw sizes are recommended. When finished, remove the mounting template. 5. Remove both pieces of the adhesive protective liner from the contact surface of the router. 6. Route the cables and cable inlet through the drilled hole, and then install the device in the footprint determined by the mounting template. Do not press the router down yet; let the router rest on the gasket as you determine final placement. 7. Make sure device is properly aligned, and then press down firmly and hold the top of the device so that the collar gasket compresses and the adhesive adheres to the vehicle exterior. IMPORTANT: The router contact surface must be as fully engaged with the surface of the vehicle as possible, and the gasket must be compressed, to avoid water seepage. 8. Install fasteners from the interior of vehicle: a. Star lock washer b. Flat washer c. Hex nut STEP 4: Connect power Connect power depending on the chosen installation: If using PoE, thread the PoE cable to the PoE source. If using a power ad…

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SAFETY, REGULATORY, AND WARRANTY GUIDE CRADLEPOINT R2105-5GB MODEL: S5A237A CRADLEPOINT R2155-5GB MODEL: S5A237A This important Safety, Regulatory, and Warranty Guide contains safety, handling, disposal, regulatory, trademark, copyright, and software licensing information. Read all safety information below and operating instructions before using the device to avoid injury. THIS DEVICE REQUIRES PROFESSIONAL INSTALLATION FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Increase the separation between the equipment and receiver. • Consult the dealer or an experienced radio/TV technician for help. FCC CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC STATEMENT For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. This device meets all the other requirements specified in Part 15E, section 15.407 of the FCC Rules FCC RADIATION EXPOSURE STATEMENT This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 44 cm between the radiator and your body. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. INNOVATION, SCIENCE AND ECONOMIC DEVELOPMENT CANADA STATEMENT This device complies with ISED’s license-exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. INDUSTRY CANADA RADIATION EXPOSURE STATEMENT This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 26 cm between the radiator and your body. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures. DÉCLARATION D’INNOVATION, SCIENCES ET DÉVELOPPEMENT ÉCONOMIQUE CANADA Le présent appareil est conforme aux CNR d’ ISED applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable. Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d'autres canaux n'est pas possible. Avertissement: Le guide d’utilisation des dispositifs pour réseaux locaux doit inclure des instructions précises sur les restrictions susmentionnées, notamment : NOTE IMPORTANTE (Pour l’utilisation DE DISPOSITIFS MOBILES): DÉCLARATION D’EXPOSITION AUX RADIATIONS Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 26 cm de distance entre la source de rayonnement et votre corps. Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en association avec une autre antenne ou transmetteur. INFORMATION FOR EUROPE, DECLARATION OF COMPLIANCE Cradlepoint, Inc. 1111 W Jefferson St. Boise, ID 83702 USA EU Authorized Representative: Jan Willeke, Area Director Central Europe, Cradlepoint EMEA. Beim Riesenstein 21, 22393 Hamburg, Germany EU Importer: Cradlepoint B.V. Verlengde Poolsweg 16, 4818 CL Breda The Netherlands Hereby, Cradlepoint Inc. declares that this equipment is in compliance with the Radio Equipment Directive 2014/53/EU (S5A237A), and RoHS2 Directive 2011/65/EU with Amendment 2015/863/EU, The full text of the EU declaration of conformity is available at the following internet address: Cradlepoint.com/product-certifications RF EXPOSURE STATEMENT To comply with RF Exposure requirements, this equipment should be installed and operated with minimum distance of 20 cm between the radiating device and your body. RESTRICTIONS ON USE <for 5 GHz WIFi only> BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK(NI) This device may only be used as a client device in the 5470-5725 MHz band. ACCESSORIES IMPACTING COMPLIANCE To maintain compliance with EMC, Radio, and RF Exposure requirements, use only Cradlepoint accessorie…

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1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com Confidentiality Request Letter Date: August 11, 2022 Federal Communications Commission Authorization and Evaluation Division Subject: Request for confidentiality FCC ID: UXX-S5A237A To whom it may concern: Short-term Confidentiality Pursuant to Public Notice DA 04-1705, and in order to comply with the marketing regulations in 47 C.F.R. §2.803 and the importation rules in 47 C.F.R. §2.1204 while ensuring that business-sensitive information remains confidential until the actual marketing of newly authorized devices, we are request the Commission grant temporary confidential treatment and not release the following attachments for routine public disclosure until 180 days after the grant date. 1. Internal Photographs 2. External Photographs 3. User’s manual 4. Test Set up photos Permanent Confidentiality Pursuant to the provisions of Sections 0.457 and 0.459 of Commission’s rules (47CFR§§0.457, 0.459), we are requesting the Commission to withhold the following attachment(s) as confidential document from public disclosure indefinitely. 1. Block Diagram 2. Schematics 3. Operational Description / Software Security For U-NII Devices It is our understanding that test measurement reports and correspondence during the certification review process cannot be granted confidential treatment, and such information will be available for public review once the grant of equipment authorization is issued. Best Regards, ____________________ Doug Phillips Chief Operating Officer Cradlepoint, Inc. Tel: +1 208 424 5054 Email: [email protected] DocuSign Envelope ID: 76C00C44-682B-45C8-B721-56E67D715EEC

1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com Power of Attorney Date: ___________ To Whom It May Concern: I, the undersigned, Pankaj Malhotra, hereby authorize the person listed below to act in behalf of me to sign all related documents for Cradlepoint, Inc.’s FCC and ISED applications. Name: Doug Phillips, COO Cradlepoint, Inc. Tel: 208-424-5054 E-mail: [email protected] Sincerely, Applicant’s company name: Cradlepoint, Inc. Applicant’s company address: 1111 West Jefferson Street, Boise, Idaho 83702 USA ____________________ Pankaj Malhotra SVP Engineering Cradlepoint, Inc. Tel: +1 208 424 5054 Email: [email protected] DocuSign Envelope ID: 168662F4-7A49-482E-8EDC-44A9FA0B58E3 6/2/2022

1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com Letter of Authorization Date: July 29, 2022 Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Rd Columbia MD 21046-1609 Subject: Product Certification Representative Authorization Letter FCC ID: UXX-S5A237A Product Name: R2105 5G Ruggedized Router To whom it may concern: We the undersigned, hereby authorize following person to act as our agent in the preparation of an application for equipment authorization to the FCC Rules and Regulations. Sporton International Inc. Address : No.52, Huaya 1st Rd., Guishan Dist., Taoyuan City 333, Taiwan Name : Leo Huang Job Title : Manager e-mail : [email protected] We further certify that neither the applicant nor any party to this application, as defined in 47 CFR Ch. 1.2002(b), is subject to a denial to Federal benefits, that include FCC benefits, pursuant to section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. § 862. This appointment also includes the authority to complete FCC Form 731 on our behalf and sign the application as an authorized agent. Best Regards, ____________________ Doug Phillips Chief Operating Officer Cradlepoint, Inc. Tel: +1 208 424 5054 Email: [email protected] DocuSign Envelope ID: 44AE2FF6-C260-4073-8C54-58108C366148

1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Rd Columbia MD 21046-1609 Subject: Professional Installation Attestation FCC ID: UXX-S5A237A Product Name: R2105 5G Ruggedized Router To whom it may concern: We, the undersigned, hereby declares that the device will be distributed through a controlled distribution channels. This device is not intended for sale to the general public. Professional training and support is provided as part of the Authorized Partner programs. Best Regards, ____________________ Doug Phillips Chief Operating Officer Cradlepoint, Inc. Tel: +1 208 424 5054 Email: [email protected] DocuSign Envelope ID: 76C00C44-682B-45C8-B721-56E67D715EEC

1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Rd Columbia MD 21046-1609 Subject: Declaration of composite/rated equipment for FCC ID: UXX-S5A237A To Whom it may concern, We, the undersigned, would like to declare that the composite portion catagorized as Class B personal computers and peripherals has been authorized under the Supplier's Declaration of Conformity (SDoC) procedures. Best Regards, ____________________ Doug Phillips Chief Operating Officer Cradlepoint, Inc. Tel: +1 208 424 5054 Email: [email protected] DocuSign Envelope ID: 76C00C44-682B-45C8-B721-56E67D715EEC

PHOTOGRAPHS OF EUT EP250405-01 Sporton International Inc. Page No. : 1 of 43 Report Template No.: SE Ver 1.0_EP Issued Date : Nov. 18, 2022 Report Version : 1 PHOTOGRAPHS OF EUT EP250405-01 Sporton International Inc. Page No. : 2 of 43 Report Template No.: SE Ver 1.0_EP Issued Date : Nov. 18, 2022 Report Version : 1 PHOTOGRAPHS OF EUT EP250405-01 Sporton International Inc. Page No. : 3 of 43 Report Template No.: SE Ver 1.0_EP Issued Date : Nov. 18, 2022 Report Version : 1 PHOTOGRAPHS OF EUT EP250405-01 Sporton International Inc. Page No. : 4 of 43 Report Template No.: SE Ver 1.0_EP Issued Date : Nov. 18, 2022 Report Version : 1 PHOTOGRAPHS OF EUT EP250405-01 Sporton International Inc. Page No. : 43 of 43 Report Template No.: SE Ver 1.0_EP Issued Date : Nov. 18, 2022 Report Version : 1 ______________THE END______________ DC Cable

Label Location Information EUT (Affix to the Side) Device cable label (Affix to integrated cable)

PHOTOGRAPHS OF EUT EP250405-01 Sporton International Inc. Page No. : 5 of 43 Report Template No.: SE Ver 1.0_EP Issued Date : Nov. 18, 2022 Report Version : 1 Cellular Main MIMO 1 (GNSS L1) Cellular Aux Wifi 0 MIMO 2 (GNSS L5) Wifi 1 PHOTOGRAPHS OF EUT EP250405-01 Sporton International Inc. Page No. : 6 of 43 Report Template No.: SE Ver 1.0_EP Issued Date : Nov. 18, 2022 Report Version : 1 PHOTOGRAPHS OF EUT EP250405-01 Sporton International Inc. Page No. : 7 of 43 Report Template No.: SE Ver 1.0_EP Issued Date : Nov. 18, 2022 Report Version : 1 PHOTOGRAPHS OF EUT EP250405-01 Sporton International Inc. Page No. : 8 of 43 Report Template No.: SE Ver 1.0_EP Issued Date : Nov. 18, 2022 Report Version : 1 PHOTOGRAPHS OF EUT EP250405-01 Sporton International Inc. Page No. : 9 of 43 Report Template No.: SE Ver 1.0_EP Issued Date : Nov. 18, 2022 Report Version : 1 PHOTOGRAPHS OF EUT EP250405-01 Sporton International Inc. 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Radio Exposure Evaluation Report Report No. : FA250405-01 TEL : 886-3-327-3456 Page Number : 1 of 15 FAX : 886-3-327-0973 Issued Date : Nov. 14, 2022 Report Template No.: HE1-A1 Ver5.0 Report Version : 01 FCC ID: UXX-S5A237A Radio Exposure Evaluation Report FCC ID : UXX-S5A237A Contains FCC ID : N7NEM91 Equipment : R2105 5G Ruggedized Router Brand Name : Cradlepoint Model Name : S5A237A Applicant : Cradlepoint, Inc. 1111 West Jefferson Street ,Boise ,Idaho,United States 83702 Manufacturer : Cradlepoint, Inc. 1111 West Jefferson Street ,Boise ,Idaho,United States 83702 Standard : 47 CFR FCC Part 2 Subpart J, section 2.1091 The product was received on May 13, 2022, and testing was started from Jun. 06, 2022 and completed on Jul. 26, 2022. We, SPORTON INTERNATIONAL INC. Hsinhua Laboratory, would like to declare that the tested sample has been evaluated in accordance with the procedures given in 47 CFR FCC Part 2 Subpart J, section 2.1091 and shown compliance with the applicable technical standards. The test results in this report apply exclusively to the tested model / sample. Without written approval of SPORTON INTERNATIONAL INC. Hsinhua Laboratory, the test report shall not be reproduced except in full. ___________________________________________ Approved by: Jackson Tsai __________________________________________ SDoC by: XXXXX SPORTON INTERNATIONAL INC. Hsinhua Laboratory No.52, Huaya 1st Rd., Guishan Dist., Taoyuan City 333411, Taiwan (R.O.C.) Radio Exposure Evaluation Report Report No. : FA250405-01 TEL : 886-3-327-3456 Page Number : 2 of 15 FAX : 886-3-327-0973 Issued Date : Nov. 14, 2022 Report Template No.: HE1-A1 Ver5.0 Report Version : 01 FCC ID: UXX-S5A237A Table of Contents HISTORY OF THIS TEST REPORT .................................................................................................................. 3 1 GENERAL DESCRIPTION .................................................................................................................... 5 1.1 Information .............................................................................................................................................. 5 1.2 Applicable Standards ............................................................................................................................. 8 1.3 Testing Location ..................................................................................................................................... 8 2 MAXIMUM PERMISSIBLE EXPOSURE ............................................................................................... 9 2.1 Limit of Maximum Permissible Exposure ............................................................................................... 9 2.2 RF Exposure Exempt Measurement .................................................................................................... 10 2.3 Multiple RF Sources Exposure ............................................................................................................. 11 2.4 MPE Calculation Method ...................................................................................................................... 12 2.5 Calculated Result and Limit .................................................................................................................. 13 Photographs of EUT V01 Radio Exposure Evaluation Report Report No. : FA250405-01 TEL : 886-3-327-3456 Page Number : 3 of 15 FAX : 886-3-327-0973 Issued Date : Nov. 14, 2022 Report Template No.: HE1-A1 Ver5.0 Report Version : 01 FCC ID: UXX-S5A237A History of this test report Report No. Version Description Issued Date FA250405-01 01 Initial issue of report Nov. 14, 2022 Radio Exposure Evaluation Report Report No. : FA250405-01 TEL : 886-3-327-3456 Page Number : 4 of 15 FAX : 886-3-327-0973 Issued Date : Nov. 14, 2022 Report Template No.: HE1-A1 Ver5.0 Report Version : 01 FCC ID: UXX-S5A237A Summary of Test Result Report Clause Ref Std. Clause Test Items Result (PASS/FAIL) Remark 2 - Exposure evaluation PASS - Declaration of Conformity: The test results with all measurement uncertainty excluded are presented in accordance with the regulation limits or requirements declared by manufacturers. Comments and Explanations: None Reviewed by: Ryan Hsiao Report Producer: Amber Chiu Radio Exposure Evaluation Report Report No. : FA250405-01 TEL : 886-3-327-3456 Page Number : 5 of 15 FAX : 886-3-327-0973 Issued Date : Nov. 14, 2022 Report Template No.: HE1-A1 Ver5.0 Report Version : 01 FCC ID: UXX-S5A237A 1 General Description 1.1 Information 1.1.1 EUT General Information RF General Information Evaluation Mode Frequency Range (MHz) Operating Frequency (MHz) Modulation Type 2.4GHz WLAN 2400-2483.5 2412-2462 802.11b: DSSS (DBPSK, DQPSK, CCK) 802.11g/n: OFDM (BPSK, QPSK, 16QAM, 64QAM) VHT: OFDM (BPSK, QPSK, 16QAM, 64QAM, 256QAM) 802.11ax: OFDMA (BPSK, QPSK, 16QAM, 64QAM, 256QAM) 5GHz WLAN 5250-5350 5470-5725 5725-5850 5260-5320 5500-5700 5745-5825 802.11a/n: OFDM (BPSK, QPSK, 16QAM, 64QAM) 802.11ac: OFDM (BPSK, QPSK, 16QAM, 64QAM, 256QAM) 802.11ax: OFDMA (BPSK, QPSK, 16QAM, 64QAM, 256QAM) RF General Information Evaluation Mode Frequency Range (MHz) Modulation Type WCDMA Band II 1850 ~ 1910 RMC 12.2 kbps HSDPA HSUPA DC-HSDPA HSPA+(16QAM uplink is not supported) WCDMA Band IV 1710 ~ 1755 WCDMA Band V 824 ~ 849 LTE Band 2 1850~1910 LTE: QPSK / 16QAM / 64QAM/ 256QAM LTE Band 4 1710~1755 LTE Band 5 824~849 LTE Band 7 2500~2570 LTE Band 12 699~716 LTE Band 13 777~787 LTE Band 14 788~798 LTE Band 17 704~716 LTE Band 25 1850~1915 LTE Band 26 814~8…

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