2A445FHW120W-1ITE Hearing Aid

1 User Guide Dear customer: Thank you very much for choosing this brand hearing aid! The hearing aid produced by our company is a precision electronic device, which is equipped with experience to compensate the hearing of patients with conductive hearing loss. Our company has been committed to developing and producing products satisfactory to customers. This manual is applicable to FHW120-W, FHW110-W, FHW100-W, FHW90-W, FHW80-W, FHW70-W, FHW60-W, FHW50-W, FHW40-W FHW30-W, FHW12-W, FHW11-W, FHW10-W, FHW09-W, FHW08-W, FHW07-W, FHW06-W, FHW05-W, FHW04-W, FHW03-W。 Please read the manual carefully before using this product, and be sure to use and maintain it according to the requirements of the manual, so as to prolong the service life of your hearing aid. Hearing aid is fitted according to personal listening conditions and listening habits, so they are not suitable for others. If you have any questions, please consult the fitting center where you purchased the hearing aid, or call our customer service center. Content 2 1. Summary ................................................................................................ 2. Product performance, structure and composition ............................. 2.1 Structure .................................................................................................................................................. 2.2 Technology data ................................................................................................ ................................ 3. Scope of application and object of use ................................................. 4. Contraindication ................................................................................... 5. Attention ................................................................................................. 6. Wearing steps and use of hearing aids ................................................ 6.1 Hearing aid charging .............................................................................................................................. 6.2 Power ON/OFF ...................................................................................................................................... 6.3 Removing and installing ear domes ...................................................................... 6.4 Wear hearing aids .................................................................................................................................... 6.5 Volume control ........................................................................................................................................ 6.6 Program switch ................................................................................................................................ 10 6.7 APP introduction ................................................................................................................................... 7. Simple fault analysis and troubleshooting .......................................... 8. Maintenance of hearing aids ................................................................ 8.1 Cleaning ear domes ...............................................................................................................................19 8.2 Cleaning hearing aid .............................................................................................................................. 19 8.3 Moisture proof of hearing aid ................................................................................................................20 9. Electrical safety instructions ................................................................ 10. Technical description ........................................................................... 11.Accessories list ....................................................................................... 12. Unpacking and inspection ................................................................... 13. Hearing aid warranty .......................................................................... 14. Production date and service life ......................................................... 15. Transportation and storage restrictions ............................................. 16. Interpretation of graphics, symbols, abbreviations and other contents used in medical device labels ................................................................................................. ................................ 4 ............................. ............................. 5 5 6 ................. ................. 7 8 ...................................... ................ ................................ 8 ................................ 9 9 ................................ 11 12 13 ........ 13 13 .......... .......... .......... 18 ................................ 18 ................................................................ 20 ........... ................................ 20 ................................ 21 ................................ 21 ................................ 21 ................................ 21 ................................ 22 ................................ 22 3 1. Summary 1.1 Product Name: ITE hearing aid 1.2 Features ITE hearing aid is a digital hearing aid with program file and volume memory function. Hearing aid is not only suitable for listening in quiet environment, but also suitable for noisy environment. The shape of the hearing aid conforms to the structure of the human ear canal and is comfortable to wear. 1.3 Software version Software name: embedded sound processing software based on ultra-low power DSP. Version: V1.0 1.4 Model Number: FHW120-W,FHW110-W,FHW100-W,FHW90-W,FHW80-W,FHW70-W,FHW60-W, FHW50-W,FHW40-W FHW30-W,FHW12-W,FHW11-W,FHW10-W,FHW09-W,FHW08-W, FHW07-W,FHW06-W,FHW05-W,FHW04-W,FHW03-W 1.5 Procedure file information (filled in by Audiologist) Program Number Program Setting 1（P1） 2（P2） 3（P3） The above sha…

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Austar Hearing Science & Technology (Xiamen) Co., Ltd. Add: B8, Biomedical Industrial Park,NO.2064 Wengjiao West Road, Haicang District, Xiamen, China Tel: 18650110816 Fax: 18650110816 Email: [email protected] DECLARATION OF SIMILARITY Date: 2022-02-25 FEDERAL COMMUNICATIONS COMMISSION Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Dear Sir or Madam: We, Austar Hearing Science &Technology (Xiamen) Co., Ltd., hereby declare that the product: ITE hearing aid, FCC ID: 2A445FHW120W-1, model: FHW110-W, FHW100-W, FHW90-W, FHW80-W, FHW70-W, FHW60-W, FHW50-W, FHW40-W, FHW30-W, FHW12-W, FHW11-W, FHW10-W, FHW09-W, FHW08-W, FHW07-W, FHW06-W, FHW05-W, FHW04-W, FHW03-W are electrically identical with the model: FHW120-W which was tested by China Certification ICT Co., Ltd (Dongguan) with the same electromagnetic emissions and electromagnetic compatibility characteristics. A description of the differences between those models and that are declared similar are as follows: They are the same product, and just the different model name, the rest are the same. Please contact me should there be need for any additional clarification or information. Best Regards, Signature: Printed Name: Ula Yang Title: RA Engineer

QA-FR-172-A Austar Hearing Science & Technology (Xiamen) Co., Ltd. Add: B8, Biomedical Industrial Park,NO.2064 Wengjiao West Road, Haicang District, Xiamen, China Tel: 18650110816 Fax: 18650110816 Email: [email protected] FCC Confidential Authorization Date: 2022-02-25 FEDERAL COMMUNICATIONS COMMISSION Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: 2A445FHW120W-1 In accordance with Sections 0.457 and 0.459 of the Commission’s Rules, Austar Hearing Science & Technology (Xiamen) Co., Ltd., hereby requests long-term confidential treatment of information accompanying this application as outlined below:  Block Diagram  Schematics  Operation Description As well as short-term (secrecy cycle: 180 days) confidential treatment of information application as outlined below:  Internal Photos  User’s Manual  External Photos  Test Set-up Photos The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely, Signature: Printed Name: Ula Yang Title: RA Engineer

QA-FR-169-B Austar Hearing Science & Technology (Xiamen) Co., Ltd. Add: B8, Biomedical Industrial Park,NO.2064 Wengjiao West Road, Haicang District, Xiamen, China Tel: 18650110816 Fax: 18650110816 Email: [email protected] To FEDERAL COMMUNICATIONS COMMISSION Authorization and Evaluation Division 7435 Oakland Mills Road Columbia,MD 21046 Dear Sir/Madam, We, Austar Hearing Science & Technology (Xiamen) Co., Ltd. , hereby submits justification for placing the FCC ID label to the charging box. According to the FCC Regulation and Guidence (KDB Publication 784748 D01 v09R01) allows for the FCC to be removed to charging box if the device is unquestionably too small for the FCC ID label to be printed. The measurement of right headset: Length (38mm)*Width (27.6mm)*High (25.6mm), the measurement of left headset: Length (38mm)*Width (27.6mm)*High (25.6mm) label: Length 22.5 (mm)*Width 15.5(mm), charging box:63.43(mm)*41.62 (mm)*28.14(mm).Refer to the above quote, as the headset are too small for the FCC ID label to be printed, so the FCC ID label will be moved to the charging box. For details, please see below photos: Headset size and photo (Left and Right) : Charging box size and photo: QA-FR-169-B Label: Sincerely, Printed Name: Ula Yang Title: RA Engineer

QA-FR-170-B Austar Hearing Science & Technology (Xiamen) Co., Ltd. Add: B8, Biomedical Industrial Park,NO.2064 Wengjiao West Road, Haicang District, Xiamen, China Tel: 18650110816 Fax: 18650110816 Email: [email protected] FCC Authorization Date: 2022-02-25 FEDERAL COMMUNICATIONS COMMISSION Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Agent Authorization To whom it may concern: We, Austar Hearing Science & Technology (Xiamen) Co., Ltd., hereby authorizes China Certification ICT Co., Ltd (Dongguan) to act on its behalf in all matters relating to application for Equipment authorization, including the signing of all documents relating to these matters. All acts carried out by China Certification ICT Co., Ltd (Dongguan) on our behalf shall have the same effect as our own action. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. This authorization is valid until further written notice from the applicant. Sincerely Yours, Printed Name: Ula Yang Title: RA Engineer

EXHIBIT B - EUT EXTERNAL PHOTOGRAPHS

EXHIBIT C - EUT INTERNAL PHOTOGRAPHS Antenna Battery

TEST REPORT Applicant: Austar Hearing Science & Technology (Xiamen) Co., Ltd. Address: B8, Biomedical Industrial Park, NO.2064 Wengjiao West Road, Haicang District, Xiamen, Fujian, China FCC ID: 2A445FHW120W-1 Product Name: ITE hearing aid Standard(s): 47 CFR Part 15, Subpart C(15.247) ANSI C63.10-2013 KDB 558074 D01 15.247 Meas Guidance v05r02 The above equipment has been tested and found compliant with the requirement of the relative standards by China Certification ICT Co., Ltd (Dongguan) Report Number: CR22030034-00A Date Of Issue: 2022-03-19 Reviewed By: Sun Zhong Title: Manager Test Laboratory: China Certification ICT Co., Ltd (Dongguan) No. 113, Pingkang Road, Dalang Town, Dongguan, Guangdong, China Tel: +86-769-82016888 China Certification ICT Co., Ltd (Dongguan) Report No.: CR22030034-00A Page 2 of 51 Test Facility The Test site used by China Certification ICT Co., Ltd (Dongguan) to collect test data is located on the No. 113, Pingkang Road, Dalang Town, Dongguan, Guangdong, China. The lab has been recognized as the FCC accredited lab under the KDB 974614 D01 and is listed in the FCC Public Access Link (PAL) database, FCC Registration No. : 442868, the FCC Designation No. : CN1314. The lab has been recognized by Innovation, Science and Economic Development Canada to test to Canadian radio equipment requirements, the CAB identifier: CN0123. Declarations China Certification ICT Co., Ltd (Dongguan) is not responsible for the authenticity of any test data provided by the applicant. Data included from the applicant that may affect test results are marked with a triangle symbol “▲”. Customer model name, addresses, names, trademarks etc. are not considered data. Unless otherwise stated the results shown in this test report refer only to the sample(s) tested. This report cannot be reproduced except in full, without prior written approval of the Company. This report is valid only with a valid digital signature. The digital signature may be available only under the Adobe software above version 7.0. This report may contain data that are not covered by the accreditation scope and shall be marked with an asterisk “★”. China Certification ICT Co., Ltd (Dongguan) Report No.: CR22030034-00A Page 3 of 51 CONTENTS T EST FACILITY .......................................................................................................................................... 2 DECLARATIONS .......................................................................................................................................... 2 1. GENERAL INFORMATION .................................................................................................... 5 1.1 PRODUCT DESCRIPTION FOR EQUIPMENT UNDER TEST (EUT) ....................................................... 5 1.2 DESCRIPTION OF TEST CONFIGURATION ........................................................................................... 7 1.2.2 Support Equipment List and Details .............................................................................................................. 7 1.2.3 Support Cable List and Details ...................................................................................................................... 7 1.2.4 Block Diagram of Test Setup ......................................................................................................................... 7 1.3 MEASUREMENT UNCERTAINTY .......................................................................................................... 8 2. SUMMARY OF TEST RESULTS ............................................................................................ 9 3. REQUIREMENTS AND TEST PROCEDURES .................................................................. 10 3.1 AC LINE CONDUCTED EMISSIONS .................................................................................................... 10 3.1.1 Applicable Standard ..................................................................................................................................... 10 3.1.2 EUT Setup.................................................................................................................................................... 11 3.1.3 EMI Test Receiver Setup ............................................................................................................................. 11 3.1.4 Test Procedure ............................................................................................................................................. 12 3.1.5 Corrected Amplitude & Margin Calculation ................................................................................................ 12 3.2 RADIATION SPURIOUS EMISSIONS .................................................................................................... 13 3.2.1 Applicable Standard ..................................................................................................................................... 13 3.2.2 EUT Setup.................................................................................................................................................... 13 3.2.3 EMI Test Receiver & Spectrum Analyzer Setup ......................................................................................... 14 3.2.4 Test Procedure ............................................................................................................................................. 14 3.2.5 Corrected Amplitude & Margin Calculation ................................................................................................ 14 3.3 20 DB BANDWIDTH ............................................................................................................................. 1 5 3.3.1 Applicable Standard ..................................................................................................................................... 15 3.3.2 EUT Setup..................................................…

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EXHIBIT D - TEST SETUP PHOTOGRAPHS Radiated Emission Below 1GHz View Radiated Emission Above 1GHz View