2ARFP-EPPHEmergency Pendant Plus Halo

Care@Home™ Halo Emergency Pendant Plus User Guide ESUGSC190 Revision 1.0 February 2021 Table of Contents 2 Care@Home™ Halo Emergency Pendant Plus User Guide Care@Home™ Release 6.1 Table of Contents 1. Overview ........................................................................................................................................... 3 2. Pairing the Pendant .......................................................................................................................... 4 3. Operating the Pendant ..................................................................................................................... 5 3.1. Notifications ......................................................................................................................... 5 3.2. LED Indications ..................................................................................................................... 5 3.3. Supervision............................................................................................................................ 5 4. Specifications ................................................................................................................................... 6 Legal Notice ............................................................................................................................................. 8 Overview Care@Home™ Halo Emergency Pendant Plus User Guide 3 1. Overview The Essence Halo Emergency Pendant Plus (EPPH) is an innovative, wearable, multi-function emergency device for signaling emergency situations. The pendant is meant to always be with the resident. The EPPH can be worn around the neck or on the wrist. A lanyard or wristband is provided. If the pendant's button is pressed, the pendant sends an emergency message via a radio signal to the control panel, which, in turn, passes the message to the monitoring station. Pendant features:  Fully water resistant (IP67)  Wireless connectivity with the control panel that can reach over 150 m (500 ft.) in the open air  Battery life of up to two years  Lightweight  LED indicator Pairing the Pendant 4 Care@Home™ Halo Emergency Pendant Plus User Guide 2. Pairing the Pendant You need to pair the pendant with the control panel before the pendant can be used. To pair a pendant: 1. Press and hold the PAIRING button on the control panel until you hear the double beep. 2. Press and hold pendant button for five seconds. 3. Ensure that the pairing process is successful. The process can have the following results: Control Panel Behavior Meaning EMERGENCY button ring blinks blue. Pairing is successful Control panel beeps and EMERGENCY button ring lights up red for two seconds. Pairing is unsuccessful. Try again. Control panel makes a low pitch beep and EMERGENCY button ring lights up blue as EMERGENCY button lights up red. This pendant has already been paired with this control panel. Control panel beeps and the EMERGENCY button ring lights up red Control panel memory is full. No additional devices can be paired. PAIRING Button Operating the Pendant Care@Home™ Halo Emergency Pendant Plus User Guide 5 3. Operating the Pendant The resident operates the pendant by pressing the button to get help. 3.1. Notifications When the resident presses the pendant button, the pendant sends notifications to the control panel. In addition, depending on how the control panel is configured, the pendant periodically sends information to the control panel, including: the pendant battery charge percentage 3.2. LED Indications The pendant LED lights up as shown in the following table: LED Situation Blinks red for 8 seconds. Pendant button pressed. Lights green Battery was just replaced. 3.3. Supervision The pendant is a supervised device. The pendant periodically transmits its status to the control panel. The frequency of the reporting periods can be configured. If after a predefined time the control panel does not receive a status message, the control panel sends a Supervision lost message to the monitoring station. Specifications 6 Care@Home™ Halo Emergency Pendant Plus User Guide 4. Specifications Category Data Part Number ES700EPPH Communications  Maximum RF range: 152 m (500 ft.) open air  Protocols: Proprietary bi-directional radio protocol  Modulation and frequency: FSK modulation  916.5 MHz (North America and Australia)  Data security: 32-bit ID, over four billion combinations Power  Battery: Lithium 3 V CR2032  Battery life: Up to two years Dimensions  Size Height: 10 mm (0.39 in.), Diameter: 35 mm (1.38 in.)  Weight: 10.5 g (0.37 oz.) Environment  Storage ambient temperature range: -20°C — 70°C (-4°F — 158°F)  Operating ambient temperature range: -10°C — 55°C (14°F — 131°F)  Operating humidity: Up to 93% non-condensing  Water and dust resistant: IP67 compliant Compliance  FCC Part 15  IC This device complies with FCC Rules Part 15 and with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference (2) this device must accept any interference received including interference that may cause undesired operation. For Industry Canada: Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage; (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Specifications Care@Home™ Halo Emergency Pendant Plus User Guide 7 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if…

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Page 1 of 1 February 11, 2021 Telefication B.V. Attn: Dept. FCC TCB Edisonstraat 12A 6902 PK ZEVENAAR The Netherlands Subject: Application for certification of an Emergency Pendant Plus Halo, ES700EPPH, FCC ID: 2ARFP-EPPH Dear Gentlemen, Please find attached our application for certification of the Emergency Pendant Plus Halo, ES700EPPH, FCC ID: 2ARFP-EPPH, prepared in accordance with FCC Rules part 15 subpart C section 15.231. The product testing and this application for certification were performed by Hermon Laboratories, which is recognized and accredited by FCC, Test Firm Registration Number is 927748, Designation Number is IL1001. Hermon Labs responsible person is Mr. Michael Nikishin, tel: +972 4626 8440, fax:+972 4628 8277, e-mail: [email protected]. Please send an invoice to Hermon Labs. We hope this application satisfies your requirements Sincerely yours, Tal Cohen, Technical Director of Regulatory, Certification and Reliability

RF_160, Issue 04 Declaration of Authorization We Name: Essence Smartcare Ltd. Address: 12 Abba Eban avenue, Ackerstein Tower Bldg. D, P.O.Box 2073 City: Herzliya 4612001 Country: Israel .. Declare that: Name Representative of agent: ............. (1) Agent Company name: Hermon Laboratories Ltd. . Address: Harakevet Industrial Zone . City: Binyamina 30500 .. Country Israel . is authorized to apply for Certification of the following product(s): Product description: Emergency Pendant Plus Halo Type designation: ES700EPPH  Trademark: Essence Smartcare Ltd..... Validity/ expiry date February 11, 2022 on our behalf. Date: February 11, 2021.. City: Herzliya .. Name: Tal Cohen .. (2) Function: Technical Director of Regulatory, Certification and Reliability Signature: Notes: (1): Required for FCC application (2): For FCC it must be the Grantee Code “owner” or the authorized agent.

FCC, Request for non-disclosure Date: 19-Oct-10 RF_501, Issue 7 Page 1 of 1 Company Name: Essence Smartcare Ltd. Address: 12 Abba Eban avenue, Ackerstein Tower Bldg. D, City: Herzliya 4612001 Country: Israel To: Telefication B.V., Dept. FCC TCB Edisonstraat 12A 6902 PK ZEVENAAR The Netherlands Subject: Request for confidentiality FCC ID: 2ARFP-EPPH Reference number: ###### Dear FCC TCB, 1. Long-Term Confidentiality Pursuant to 47 CFR Section 0.459(a) & (b), we hereby requests non-disclosure and confidential treatment of the following materials submitted in support of FCC certification application: Bill(s) of Material Block Diagrams Operational Description Schematic Diagrams Tune-up Procedure Above materials contain secrets, proprietary and technical information, which would customarily be guarded from competitors under 47 CFR, section 0.457(d)(2). Disclosure or publication or any portion of this company confidential material to other parties could cause substantial competitive harm and provide unjustified benefits for competitors. 2. Short-Term Confidentiality (STC) Pursuant to Public Notice DA 04-1705 of the Commission’s policy, in order to comply with the marketing regulations in 47 CFR §2.803 and the importation rules in 47 CFR §2.1204, applicant hereby requests Short-Term Confidential treatment of the following materials (note 1): Internal Photos User’s Manual Test Set-up Photos External Photos Justification: Patent pending, Competative advantage Planned Release Date STC: 180 days from the grant date (notes 2, 3, 4, 5). If no date is given, 45 days from grant date will be used. Date: February 11, 2021 Name and signature of applicant: Tal Cohen Notes: 1) A document or type of document can only have ONE type of confidentiality! 2) Short-Term confidentiality is in principle for 45 days from date of grant; it can be extended max 3 times (total time 180 days max.)! 3) FCC must be informed when marketing begins earlier. 4) Release takes place automatically thus extension must be requested in time. Telefication does not remind you of this! 5) Request for extension or for release must be received by Telefication at least 7 days before date of actual marketing or before expiration of the STC period

Essence Smartcare Ltd. FCC ID: 2ARFP-EPPH IC: 24417-EPPH Page 1 of 3 EXTERNAL PHOTOGRAPHS Essence Smartcare Ltd. FCC ID: 2ARFP-EPPH IC: 24417-EPPH Page 2 of 3 Emergency Pendant Plus Halo Front view Essence Smartcare Ltd. FCC ID: 2ARFP-EPPH IC: 24417-EPPH Page 3 of 3 Emergency Pendant Plus Halo Rear view

Essence Smartcare Ltd. FCC ID: 2ARFP-EPPH IC: 24417-EPPH Page 1 of 1 Label information The label shown below is affixed on the rear side of the Emergency Pendant . The label material is PVC with a permanent adhesive. Label location Label with FCC ID: 2ARFP-EPPH and IC: 24417-EPPH will be located here. The statement according to FCC part 15 §15.19(a)(3) is placed in User Manual, page 4 (Application exhibit User_manual_40972).

Essence Smartcare Ltd. FCC ID: 2ARFP-EPPH IC: 24417-EPPH Page 1 of 3 INTERNAL PHOTOGRAPHS Essence Smartcare Ltd. FCC ID: 2ARFP-EPPH IC: 24417-EPPH Page 2 of 3 Emergency Pendant Plus Halo Component side of the main PCB Essence Smartcare Ltd. FCC ID: 2ARFP-EPPH IC: 24417-EPPH Page 3 of 3 Emergency Pendant Plus Halo Print side of the main PCB

Hermon Laboratories Ltd. P.O. Box 23, Binyamina 3055001, Israel Tel. +972 4628 8001 Fax. +972 4628 8277 E-mail: [email protected] Page 1 of 40 Report ID: ESSRAD_FCC.40972 Date of Issue: 16-Feb-21 ELECTRICAL TESTING 0839.01 TEST REPORT ACCORDING TO: FCC CFR 47 Part 15 subpart C, section 15.231 and subpart B, Class B; RSS-210, issue 10 Annex A and ICES-003, Class B FOR: Essence Smartcare Ltd. Emergency Pendant Plus Halo Model: ES700EPPH FCC ID: 2ARFP-EPPH IC: 24417-EPPH This report is in conformity with ISO/ IEC 17025. The "A2LA Accredited" symbol endorsement applies only to the tests and calibrations that are listed in the scope of Hermon Laboratories accreditation. The test results relate only to the items tested. This test report shall not be reproduced in any form except in full with the written approval of Hermon Laboratories Ltd. Report ID: ESSRAD_FCC.40972 Date of Issue: 16-Feb-21 Page 2 of 40 Table of contents 1 Applicant information ..................................................................................................................................................... 3 2 Equipment under test attributes .................................................................................................................................... 3 3 Manufacturer information .............................................................................................................................................. 3 4 Test details .................................................................................................................................................................... 3 5 Tests summary .............................................................................................................................................................. 4 6 EUT description ............................................................................................................................................................. 5 6.1 General information ....................................................................................................................................................... 5 6.2 Test configuration .......................................................................................................................................................... 5 6.3 Changes made in EUT .................................................................................................................................................. 5 6.4 Transmitter characteristics ............................................................................................................................................ 6 7 Transmitter tests according to 47CFR part 15 subpart C requirements ........................................................................ 7 7.1 Periodic operation requirements ................................................................................................................................... 7 7.2 Field strength of emissions .......................................................................................................................................... 11 7.3 Occupied bandwidth test ............................................................................................................................................. 25 7.4 Antenna requirements ................................................................................................................................................. 28 8 Unintentional emissions according to 47CFR part 15 subpart B and ICES-003 requirements .................................... 29 8.1 Radiated emission measurements .............................................................................................................................. 29 9 APPENDIX A Test equipment and ancillaries used for tests ....................................................................................... 34 10 APPENDIX B Test equipment correction factors ......................................................................................................... 35 11 APPENDIX C Measurement uncertainties .................................................................................................................. 37 12 APPENDIX D Test laboratory description ................................................................................................................... 38 13 APPENDIX E Specification references........................................................................................................................ 39 14 APPENDIX F Abbreviations and acronyms ................................................................................................................. 40 Report ID: ESSRAD_FCC.40972 Date of Issue: 16-Feb-21 Page 3 of 40 1 Applicant information Client name: Essence Smartcare Ltd. Address: 12 Abba Eban avenue, Ackerstein Tower Bldg. D, P.O.Box 2073, Herzliya 4612001, Israel Telephone: +972 732 447 735 Fax: +972 9772 9962 E-mail: [email protected] Contact name: Mr. Israel Gottesman 2 Equipment under test attributes Product name: Emergency Pendant Plus Halo Product type: Transceiver Model(s): ES700EPPH Serial number: A000AB11 Hardware version: 4.A Software release: 11.05 Receipt date 18-Jan-21 3 Manufacturer information Manufacturer name: Essence Smartcare Ltd. Address: 12 Abba Eban avenue, Ackerstein Tower Bldg. D, P.O.Box 2073, Herzliya 4612001, Israel Telephone: +972 732 447 735 Fax: +972 9772 9962 E-Mail: [email protected] Contact name: Mr. Israel Gottesman 4 Test details Project ID: 40972 Location: Hermon Laboratories Ltd. P.O. Box 23, Binyamina 3055001, Israel Test started: 19-Jan-21 Test completed: 20-Jan-21 Test specification(s): FCC CFR 47 Part 15 subpart C, section 15.231 and subpart B, Class B; RSS-210, issue 10 Annex A and ICES-003, Class B Report ID: ESSRAD_FCC.40972 Date of Issue: 16-Feb-21 Page 4 of 40 5 Tests summary Test Status Transmitt…

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Essence Smartcare Ltd. FCC ID: 2ARFP-EPPH IC: 24417-EPPH Page 1 of 5 SETUP PHOTOGRAPHS This document contains 4 photographs Essence Smartcare Ltd. FCC ID: 2ARFP-EPPH IC: 24417-EPPH Page 2 of 5 Photograph 1 Setup for OBW measurements Essence Smartcare Ltd. FCC ID: 2ARFP-EPPH IC: 24417-EPPH Page 3 of 5 Photograph 2 Setup for spurious emission field strength measurements below 30 MHz Essence Smartcare Ltd. FCC ID: 2ARFP-EPPH IC: 24417-EPPH Page 4 of 5 Photograph 3 Setup for spurious emission field strength measurements from 30 to 1000 MHz Essence Smartcare Ltd. FCC ID: 2ARFP-EPPH IC: 24417-EPPH Page 5 of 5 Photograph 4 Setup for spurious emission field strength measurements above 1000 MHz