2AUCY-V1938MOBILE PHONE

Bienvenido a vivo This Quick Start Guide tells you how to set up your phone and use its key features. For more detailed instructions, turn on your phone, then go to Settings > About phone > Customer service > Manual. You can also learn more useful information on vivo's official website. For legal information, go to Settings > About phone > Legal information. For FCC ID, go to Settings > About phone > FCC ID. The features and images shown in this guide are for reference only. They may differ from the actual product. Appearance Front camera Volume button Power button Pin port Card tray Receiver Ambient light sensor &Proximity sensor (Hidden hole) Microphone Speaker USB port Rear camera Rear flash Fingerprint sensor Special Instructions Ambient Light Sensor & Proximity Sensor The ambient light sensor and proximity sensor of this device are hidden on the right side of the receiver. To ensure the sensors function well, please keep them away from any dust, grease or light-proof film. Using a third-party screen protector may cause the sensors blocking alert or locked screen nonresponsive to incoming calls, so you need to cut the film to expose the sensors. Earphone jack 5G WiFi statement Operation in the band 5150-5350MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. Unlicensed transmitter Information to user Class B digital device or peripheral This device complies with part 15 of the FCC Rules .Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: Changes or modifications not expressly approved by the vivo Mobile Communication Co.,Ltd. could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Consult the dealer or an experienced radio/TV technician for help. SAR statement This device meets the government's requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The SAR limit set by the FCC is 1.6W/Kg. For body-worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and positions the device a minimum of 15mm from the body. RF exposure compliance with any body-worn accessory that contains metal was not tested and certified, and use of such body-worn accessory should be avoided. Accessory available in market and must be used to keep use distance 15mm from EUT to body-worn operation. When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate. The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other relevant approval markings. The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device is vulnerable to interference, you may not be able to use a rated wireless device successfully. Consulting with your hearing health professional and testing the wireless device with your hearing device is the best way to evaluate it for your personal needs. Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. FCC SAR Head ：1.18 W/kg Body-worn：0.65 W/kg（15mm distance） Hotspot：0.89 W/kg（10mm distance） Declaración sobre la compatibilidad con audífonos This smartphone has been tested and rated for use with hearing aids for some of the wireless technologies that the smartphone uses. However, other wireless technologies may be used in this smartphone that have not been tested for use with hearing aids. It is important to try the different features of your smartphone thoroughly and in different locations to determine if you hear any interfering noise when using this smartphone with your hearing aid or cochlear implant. Consult your wireless service provider about its return and exchange policies, and for information about hearing aid compatibility Hearing aid compatibility rating for this smartphone: M3. M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the two ratings. Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less l…

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Bienvenido a vivo This Quick Start Guide tells you how to set up your phone and use its key features. For more detailed instructions, turn on your phone, then go to Settings > About phone > Customer service > Manual. You can also learn more useful information on vivo's official website. For legal information, go to Settings > About phone > Legal information. For the FCC ID of this phone, please go to "Settings > About phone > FCC ID". The features and images shown in this guide are for reference only. They may differ from the actual product. Appearance Front camera Volume button Power button Pin port Card tray Receiver Ambient light sensor &Proximity sensor (Hidden hole) Microphone Speaker USB port Rear camera Rear flash Fingerprint sensor Special Instructions Ambient Light Sensor & Proximity Sensor The ambient light sensor and proximity sensor of this device are hidden on the right side of the receiver. To ensure the sensors function well, please keep them away from any dust, grease or light-proof film. Using a third-party screen protector may cause the sensors blocking alert or locked screen nonresponsive to incoming calls, so you need to cut the film to expose the sensors. Earphone jack 5G WiFi statement Operation in the band 5150-5350MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. Unlicensed transmitter Class B digital device or peripheral This device complies with part 15 of the FCC Rules .Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Information to user Caution: Changes or modifications not expressly approved by the vivo Mobile Communication Co.,Ltd. could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Consult the dealer or an experienced radio/TV technician for help. SAR statement This device meets the government's requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The SAR limit set by the FCC is 1.6W/Kg. For body-worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and positions the device a minimum of 15mm from the body. RF exposure compliance with any body-worn accessory that contains metal was not tested and certified, and use of HAC statement When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate. The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other relevant approval markings. The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device is vulnerable to interference, you may not be able to use a rated wireless device successfully. Consulting with your hearing health professional and testing the wireless device with your hearing device is the best way to evaluate it for your personal needs. This smartphone has been tested and rated for use with hearing aids for some of the wireless technologies that the smartphone uses. However, other wireless technologies may be used in this smartphone that have not been tested for use with hearing aids. It is important to try the different features of your smartphone thoroughly and in different locations to determine if you hear any interfering noise when using this smartphone with your hearing aid or cochlear implant. Consult your wireless service provider about its return and exchange policies, and for information about hearing aid compatibility. Hearing aid compatibility rating for this smartphone: M3 M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the two ratings. Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices. Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. FCC SAR Head ：1.18 W/kg Body-worn：0.65 W/kg（15mm distance） Hotspot：0.89 W/kg（10mm distance） such body-worn accessory should be avoided. Accessory available in market and must be use…

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              vivo 19 3 8                                     !        "!                   #                                  $      %               &&'  (   (                   !      "     #      $   %&   %& '  %%    %%    %(  %(    % ) %     %) ! %)   %$ )   %$    (&  (&     (%   (% " ((     (( *  (    +   ( ! ()  !   ()     ) ,-. - / 0-/ /. 1 /- 23-0 /  1.Front camera ; 2.Pin port; 3.Card tray; 4. Ambient light sensor&Proximity sensor ; 5. Receiver ; 6.Volume button; 7.Power button; 8.Rear camera; 9.Flash; 10.USB port; 11.Speaker; 12.Fingerprint sensor; 13.Microphone; 14.Headset port. , /   6  0-6-/ 7 8          (     *           #      + *  (  %               #               7 " 8   7                *         *       *        *          (   7    * 8   8           ,-            9       *                   : (  ;  7 ! '       ! '    7 5 #    7     < )  7 +  +   9    7     < "  7    #   #  7 )    #    7 !     7                    .                  #       ! !     % 8  '  ! )     '        8        +                               7  ! '   = ! ' ! '      …

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vivo Mobile Communication Co., Ltd. We, vivo Mobile Communication Co., Ltd.. declare that this EUT (FCC ID: 2AUCY-V1938) doesn’t have ad Hoc Mode function on “non-US/Canada frequencies“. In addition, the frequency selection feature is disabled by firmware for devices marketed to the US/ Canada. For DTS part of this device, only channels 1-11 will be used in North America. Country code selection is disabled. Should you have any questions or comments regarding this matter, Please have my best attention. Sincerely yours, Signature: Contact Person: xiang jianfeng Company: vivo Mobile Communication Co., Ltd. TEL: 18823710059 E-mail: [email protected] 保密

vivo Mobile Communication Co., Ltd. Federal Communications Commission Authorization and Evaluation Division Confidentiality Request regarding application for certification of FCC ID: (2AUCY-V1938). Pursuant to Sections 0.457 and 0.459 of the Commission’s Rules, we hereby request confidential treatment of information accompanying this application as outlined below: Block Diagram Schematics Parts List Operational Description Tune Up The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that pursuant to Section 0.457 of the Rules, disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely, (signature) :xiang jianfeng (printed name) 保密

vivo Mobile Communication Co., Ltd. Federal Communications Commission Authorization and Evaluation Division 1435 Oakland Mills Road Columbia, MD 21046 Date: SUBJECT: FCC Application for (2AUCY-V1938) To Whom It May Concern: We, the undersigned, hereby authorize Jim Huang at SGS-CSTC Standards Technical Services Ltd on our behalf, to apply to the Federal Communications Commission on our equipment. Any and all acts carried out by SGS-CSTC Standards Technical Services Ltd on our behalf shall have the same effect as acts of our own. This is to advise that we are in full compliance with the Anti- Drug Abuse Act. We, the applicant, are not subject to a denial of federal benefits pursuant to Section 5301 of the Anti-Drug Act of 1988, 21 USC853a, and no party to the application is subject to a denial of federal benefits pursuant to that section. Regards, Signature: Print name:xiang jianfeng 保密

Amendment Letter TIMCO Engineering, Inc. This is to request report update for FCC ID: 2AUCY-V1938, The Major change filed under this application and the relevant report numbers are as below: Original report numberNew report number Revise content ZR/2020/4000202 ZR/2020/4000202-01 1.Add test site Information in section 2, 3.2 and 3.3 2.Modify data conversion error of antenna height in radiated spurious emission and Radiated band- edge. 3.Update equipment list in section 6. ZR/2020/4000203 ZR/2020/4000203-01 1.Add test site Information in section 2, 3.2 and 3.3 2.Modify data conversion error of antenna height in radiated spurious emission and Radiated band- edge. 3.Update equipment list in section 6. ZR/2020/4000204 ZR/2020/4000204-01 1.Add test site Information in section 2, 3.2 and 3.3 2.Modify data conversion error of antenna height in radiated spurious emission and Radiated band- edge. 3.Update equipment list in section 6. ZR/2020/4000205 ZR/2020/4000205-01 1.Add test site Information in section 2, 3.2 and 3.3 2.Modify data conversion error of antenna height in radiated spurious emission and Radiated band- edge. 3.Update equipment list in section 6. ZR/2020/4000206 ZR/2020/4000206-01 1.Add test site Information in section 2, 3.2 and 3.3. 2.Update equipment list in section 5. 3. Updated the report NO. of appendix B.1/2/3/4/5/6/7/8/9 in header with “-01” 4.Added antenna height and angle for ‘Field Strength of Spurious Radiation’ ZR/2020/4000201 ZR/2020/4000201-01 1.Revise test site Information in section 4.5, 4.6. 2. Modify data conversion error of antenna height in radiated emission. 3.Update equipment list in section 5. 4. Update Support Units Setup Photo Add test location. Sincerely, (signature) (printed name) Derek Yang

SGS-CSTC Standards Technical Services Co., Ltd. Shenzhen Branch Page: 1 of 4 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at http://www.sgs.com/en/Terms-and-Conditions.aspx and, for electronic format documents, subject to Terms and Conditions for Electronic Documents at http://www.sgs.com/en/Terms-and-Conditions/Terms-e-Document.aspx. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Company’s findings at the time of its intervention only and within the limits of Client’s instructions, if any. The Company’s sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or appearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 30 days only. External Photos for ZR/2020/40002 FCC ID: 2AUCY-V1938 SGS-CSTC Standards Technical Services Co., Ltd. Shenzhen Branch Page: 2 of 4 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at http://www.sgs.com/en/Terms-and-Conditions.aspx and, for electronic format documents, subject to Terms and Conditions for Electronic Documents at http://www.sgs.com/en/Terms-and-Conditions/Terms-e-Document.aspx. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Company’s findings at the time of its intervention only and within the limits of Client’s instructions, if any. The Company’s sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or appearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 30 days only. 1 Photographs SGS-CSTC Standards Technical Services Co., Ltd. Shenzhen Branch Page: 3 of 4 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at http://www.sgs.com/en/Terms-and-Conditions.aspx and, for electronic format documents, subject to Terms and Conditions for Electronic Documents at http://www.sgs.com/en/Terms-and-Conditions/Terms-e-Document.aspx. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Company’s findings at the time of its intervention only and within the limits of Client’s instructions, if any. The Company’s sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or appearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 30 days only. SGS-CSTC Standards Technical Services Co., Ltd. Shenzhen Branch Page: 4 of 4 This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at http://www.sgs.com/en/Terms-and-Conditions.aspx and, for electronic format documents, subject to Terms and Conditions for Electronic Documents at http://www.sgs.com/en/Terms-and-Conditions/Terms-e-Document.aspx. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Company’s findings at the time of its intervention only and within the limits of Client’s instructions, if any. The Company’s sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or appearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 30 days only.

FCC E –Label Information Model：vivo 1938 A. Information to be displayed The information that will be displayed on the e-label and information that will remain in the user manual is shown below: Information On E-label In Manual FCC ID number Yes No Doc logo No No 15.19 statement("This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions :(1) This device may not cause harmful interference, and (2)this device must accept any interference received,including interference that may cause undesired operation.") No Yes Class A/B Digital Device user manual statement No Yes Doc declaration No No Caution to the user that changes or modifications not expressly approved by the party responsible for compliance could void the user"s authority to operate the equipment No Yes Describe any other FCC regulatory information included in e-label If the e-label includes information typically included in the manual then the e-label shall clearly differentiate between information required to be on the device＇s surface and information required to be in the manual--refer to 784748 D02 e labelling v01 sectionII D 3(b） Images of the e-label screen are provided below: vivo 1938 FCC ID: 2AUCY-V1938 保密 B. Access to the required information on the e-label 1.Users are able to access the information in no more than three steps in a device＇s menu. The actual steps are: TO access the e-label information,in the device, Choose: settings＞About phone No special access codes or permissions are required to go through the above steps beyond entering a user-defined password to protect against unauthorized access to the device 2. The information is stored on the device, no special accessories or supplemental plug-ins(e.g.,a SIM/USIM card) are required to access the information. YES 3. Users are provided specific instructions on how to access the information. This quick start guide is in the phone box to Provide informational instructions to users. C .Labeling for Importation and purchasing 1. Products utilizing e-labels are required to have a physical on the product at the time of importation,marketing and sales. For devices imported in bulk and not packaged individually,a removable adhesive label or,for devices in protective bags,s labe…

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