GZ5NVG34NX4NVG34X Series VDSL2 Gateway

Part Number: 365-095-28011 x.1 NVG34X Series VDSL2 Gateway Important Safety Instructions DO NOT USE BEFORE READING THE INSTRUCTIONS: Do not connect the Ethernet ports to a carrier or carriage service provider’s telecommunications network or facility unless: a) you have the written consent of the network or facility manager, or b) the connection is in accordance with a connection permit or connection rules. Connection of the Ethernet ports may cause a hazard or damage to the telecommunication network or facility, or persons, with consequential liability for substantial compensation. WARNINGS: The power supply must be connected to an outlet with a protective earth connection. Do not defeat the protective earth connection. The direct plug-in power supply serves as the main power dis- connect; locate the direct plug-in power supply near the product for easy access. For use only with CSA Certified Class 2 power supply, rated 12VDC, 2.0A. Product Ventilation: The gateway is intended for residential use. Position the gateway in an upright vertical position and locate it where temperatures remain within a range of 32° – 104°F (0° – 40°C) and where heat from the unit itself is not trapped. There must be at least two inches (2”) of clearance on all sides except the bottom. Telecommunication installation cautions •Never install telephone wiring during a lightning storm. •Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. •Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. •Use caution when installing or modifying telephone lines. •Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. •Do not use the telephone to report a gas leak in the vicinity of the leak. Electrical Safety Advisory Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. Therefore it is advised that this equipment be connected to AC power through the use of a surge arrestor or similar protection device. Declaration of Conformance CAUTION: This is a Class B product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures. Adequate measures include increasing the physical distance between this product and other electrical devices. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. United States: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.This device may not cause harmful interference, and 2.This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •Reorient or relocate the receiving antenna. •Increase the separation between the equipment being interfered with and the receiver. Part Number: 365-095-28011 x.1 •Connect the device to an outlet on a circuit different from the outlet to which the equipment being interfered with is connected. •Consult the retailer or an experienced radio/TV technician for help. United States: This device complies with 47 CFR Part 68 of the FCC Rules. Operation is subject to the following four conditions: 1.The Federal Communications Commission (FCC) has established Rules which permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on party lines or coin phones. 2.If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be disconnected until the source of the problem can be determined and until repair has been made. If this is not done, the telephone company may temporarily disconnect service. 3.The telephone company may make changes in its technical operations and procedures; if such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes. You will be advised of your right to file a complaint with the FCC. 4.If the telephone company requests information on what equipment is connected to their lines, inform them of: •The telephone number to which this unit is connected. •The ringer equivalence number. [0.XB] (Indicated on the label) •The USOC jack required. [RJ11C] •The FCC Registration Number. [XXXUSA-XXXXX-XX-E] (Indicated on the label) The Ringer Equivalence Number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the REN's of all devices on any one line should not exceed five (3.0). If too many devices are attached, they may not ring properly. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with…

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Declaration for no non-US channel operation March 10, 2015 We, ARRIS Group, Inc. declare that the device does not support channel 12 ~ 13 in 2.4GHz band and any non-US channels in all the operational mode(s) for the following product. FCC ID: GZ5NVG34NX4 If you should have any question(s) regarding this declaration, please don’t hesitate to contact us. Thank you! ----------------------------------- Wilson Wang / Hardware Engineer ARRIS Group, Inc. 2500 Walsh Ave. Santa Clara, CA 95051 USA Tel: (408) 235-5523 Fax: (510) 490-5776 E-mail: [email protected]

Date: 2015-03-10 FCC ID: GZ5NVG34NX4 To the attention of Federal Communications Commission Authorization and Evaluation Division Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the Commission’s Rules, the Applicant hereby requests confidential treatment of information accompanying this Application as outlined below: Schematics Block Diagram Software Operational Description The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. The Applicant understands that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely yours, ----------------------------------- Wilson Wang / Hardware Engineer ARRIS Group, Inc. 2500 Walsh Ave. Santa Clara, CA 95051 USA Tel: (408) 235-5523 Fax: (510) 490-5776 E-mail: [email protected]

Date: 2015-03-10 FCC ID: GZ5NVG34NX4 To the attention of Federal Communications Commission Authorization and Evaluation Division Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the commission’s rules, we request short-term confidential treatment for the following information until 180 days after the Grant Date of Equipment Authorization) in order to ensure sensitive business information remains confidential until the actual marketing of the device: External photos Test Setup photos User’s manual Internal Photos Sincerely yours, ----------------------------------- Wilson Wang / Hardware Engineer ARRIS Group, Inc. 2500 Walsh Ave. Santa Clara, CA 95051 USA Tel: (408) 235-5523 Fax: (510) 490-5776 E-mail: [email protected]

Date: 2015-03-10 FCC ID: GZ5NVG34NX4 A U T H O R I Z A T I O N L E T T E R To whom it may concern: We, the undersigned, hereby authorize Andrea Hsia / Senior Specialist of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan) of Taiwan to act on our behalf in all manners relating to FCC application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by Andrea Hsia / Senior Specialist of BV CPS Taoyuan on our behalf shall have the same effect as acts of our own. If you have any questions regarding the authorization, please don’t hesitate to contact us. Sincerely yours, ----------------------------------- Wilson Wang / Hardware Engineer ARRIS Group, Inc. 2500 Walsh Ave. Santa Clara, CA 95051 USA Tel: (408) 235-5523 Fax: (510) 490-5776 E-mail: [email protected]

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H G F 6 E D C B 6 A H 1 G F 2 345 2 3 4 5 E D C B A 1 VER. MARK DCR/ECN NO. DATE UPDATE DESCRIPTION SIGNATURE MATERIAL(SPEC.) SCALE FOXCONN 1:1 FINISH SHEET HON HAI PRECISION IND. CO., LTD. CNSBG 1/1 Select UNIT PART NAME DIM. \TOL. A B C EPS EPE BAG CTN Label USR MM 0~6 0.05 0.05 0.10 / / / / 0.20 6~30 0.10 0.15 0.20 0.50 0.50 3.00 / 0.20 SIZE MODEL PART NO. DESIGNED 30~120 0.15 0.20 0.30 0.50 0.50 5.00 2.00 0.25 A3 120~300 0.20 0.30 0.40 1.00 1.00 10.00 3.00 0.30 300~450 0.25 0.40 0.50 2.00 2.00 15.00 5.00 0.50 VIEW CUSTOMER MODEL CUSTOMER PART NO. APPROVED 450~600 0.30 0.50 0.60 3.00 3.00 20.00 5.00 0.80 TRI_ DRAFT TOLERANCE 0.20 CRITICAL DIM. MARK * ANGLE * See NotesSee Notes LABEL SAFETY 79.2*35.7mm REV.01 U62L033.10 GP U62L033.10 Rason 00 2014/09/12 First Release Rason Notes:1. Size: 106*49.5 mm2. Material: Flexcon 21944E ( See Tab-1 ) TAB-1 METERIAL MAKER 0.07 ± 10%0.02Arcylic0.05 ± 10%21944EFlexcon TOTAL THICKNESS (mm) ADHESIVE THICKNESS (mm) ADHESIVE NO SURFACE MATERIAL THICKNESS (mm) MODEL NO 4 x 5 7 . 4 R 79.2 35.7 Roll Direction Tim 3 3 3 1.5 3. Adhesive ( ): Arcylic 4. Adhesive thickness ( ): 0.07 +/- 10% 5. Adhesive to steel (180 ): 1.0min kg/25mm 6. Initial Tack ( ): 6min #/boll 7. Relese Power (90 ): 7±3 kg/25mm 8. Holding power ( / ): 1min hr/kg/20mm 9. Package Styles: Reel or sheet10. This part must comply with ROHS. 500.XXXXX.005 01 2014/10/09 Modify the size Rason Model: NVG343BQ P/N: 123456-000-00 Wi-Fi Network Name, 2.4GHz: ARRIS1EEFF Wi-Fi Network Name, 5.0GHz: ARRIS2EEFF Wi-Fi Password: Ab1234567890 Made in China Serial Number: M9xxyyEznnnn WAN MAC Address: AA:BB:CC:DD:EE:FF Input Voltage : 12V 2.0 A FCC ID : GZ5NVG34NX4 US6EDDL01BNVG34XXY FCC ID : GZ5NVG34NX4 US6EDDL01BNVG34XXY FCC ID : GZ5NVG34NX4 US6EDDL01BNVG34XXY

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Report No.: SA150204C08 Page No. 1 / 6 Report Format Version: 6.1.1 RF Exposure Report Report No.: SA150204C08 FCC ID: GZ5NVG34NX4 Test Model: NVG348BQ Series Model: NVG348Q, NVG343BQ Received Date: Feb. 04, 2015 Test Date: Feb. 07 ~ Mar. 04, 2015 Issued Date: Mar. 09, 2015 Applicant: ARRIS Group,Inc. Address: 2500 Walsh Ave. Santa Clara,CA 95051 USA Issued By: Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch Lab Address: No. 47-2, 14th Ling, Chia Pau Vil., Lin Kou Dist., New Taipei City, Taiwan Test Location: No. 19, Hwa Ya 2nd Rd., Wen Hwa Vil., Kwei Shan Dist., Taoyuan City 33383, TAIWAN (R.O.C.) This report is for your exclusive use. Any copying or replication of this report to or for any other person or entity, or use of our name or trademark, is permitted only with our prior written permission. This report sets forth our findings solely with respect to the test samples identified herein. The results set forth in this report are not indicative or representative of the quality or characteristics of the lot from which a test sample was taken or any similar or identical product unless specifically and expressly noted. Our report includes all of the tests requested by you and the results thereof based upon the information that you provided to us. You have 60 days from date of issuance of this report to notify us of any material error or omission caused by our negligence, provided, however, that such notice shall be in writing and shall specifically address the issue you wish to raise. A failure to raise such issue within the prescribed time shall constitute your unqualified acceptance of the completeness of this report, the tests conducted and the correctness of the report contents. Unless specific mention, the uncertainty of measurement has been explicitly taken into account to declare the compliance or non-compliance to the specification. The report must not be used by the client to claim product certification, approval, or endorsement by TAF or any government agencies. Report No.: SA150204C08 Page No. 2 / 6 Report Format Version: 6.1.1 Table of Contents Release Control Record .................................................................................................................................. 3 1 Certificate of Conformity ...................................................................................................................... 4 2 RF Exposure .......................................................................................................................................... 5 2.1 Limits For Maximum Permissible Exposure (MPE) ............................................................................. 5 2.2 Mpe Calculation Formula .................................................................................................................... 5 2.3 Classification ....................................................................................................................................... 5 3 Calculation Result Of Maximum Conducted Power .......................................................................... 6 Report No.: SA150204C08 Page No. 3 / 6 Report Format Version: 6.1.1 Release Control Record Issue No. Description Date Issued SA150204C08 Original release. Mar. 09, 2015 Report No.: SA150204C08 Page No. 4 / 6 Report Format Version: 6.1.1 1 Certificate of Conformity Product: NVG34X Series VDSL2 Gateway Brand: ARRIS Test Model: NVG348BQ Series Model: NVG348Q, NVG343BQ Sample Status: Engineering sample Applicant: ARRIS Group,Inc. Test Date: Feb. 07 ~ Mar. 04, 2015 Standards: FCC Part 2 (Section 2.1091) KDB 447498 D03 IEEE C95.1 The above equipment has been tested by Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch, and found compliance with the requirement of the above standards. The test record, data evaluation & Equipment Under Test (EUT) configurations represented herein are true and accurate accounts of the measurements of the sample’s EMC characteristics under the conditions specified in this report. Prepared by : , Date:Mar. 09, 2015 Pettie Chen / Senior Specialist Approved by : , Date:Mar. 09, 2015 Ken Liu / Senior Manager Report No.: SA150204C08 Page No. 5 / 6 Report Format Version: 6.1.1 2 RF Exposure 2.1 Limits For Maximum Permissible Exposure (MPE) Frequency Range (MHz) Electric Field Strength (V/m) Magnetic Field Strength (A/m) Power Density (mW/cm 2 ) Average Time (minutes) Limits For General Population / Uncontrolled Exposure 300-1500 ... ... F/1500 30 1500-100,000 ... ... 1.0 30 F = Frequency in MHz 2.2 MPE Calculation Formula Pd = (Pout*G) / (4*pi*r 2 ) where Pd = power density in mW/cm 2 Pout = output power to antenna in mW G = gain of antenna in linear scale Pi = 3.1416 R = distance between observation point and center of the radiator in cm 2.3 Classification The antenna of this product, under normal use condition, is at least 24cm away from the body of the user. So, this device is classified as Mobile Device. Report No.: SA150204C08 Page No. 6 / 6 Report Format Version: 6.1.1 3 Calculation Result Of Maximum Conducted Power Frequency Band (MHz) Max Power (dBm) Antenna Gain (dBi) Distance (cm) Power Density (mW/cm 2 ) Limit (mW/cm 2 ) Beamform off 2412-2462 26.74 7.38 24 0.357 1 5180-5240 24.88 10.04 24 0.429 1 5745-5825 25.53 10.86 24 0.602 1 Beamform on 5180-5240 23.46 10.04 24 0.309 1 5745-5825 23.43 10.86 24 0.371 1 NOTE: 2.4GHz: Directional gain = 10 log[(10 G1 /20 + 10 G2 /20 + ... + 10 GN /20 ) 2 /2]= 7.38 dBi 5.0GHz: 5180-5240MHz: Directional gain = 10 log[(10 G1 /20 + 10 G2 /20 + ... + 10 GN /20 ) 2 /4]= 10.04 dBi 5745-5825MHz: Directional gain = 10 log[(10 G1 /20 + 10 G2 /20 + ... + 10 GN /20 ) 2 /4]= 10.86 dBi CONCULSION: Both of the WLAN 2.4G & WLAN 5G can transmit simultaneously, the formula of calculated the MPE is: CPD1 / LPD1 + CPD2 / LPD2 + ......etc. < 1 CPD = Calculation power density LPD = Limit of power density WLAN 2.4G + WLAN 5.0G = 0.357 + 0.602 = 0.959 Ther…

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Report No.: RF150204C08 Page No. 1 / 54 Report Format Version: 6.1.1 FCC Test Report Report No.: RF150204C08 FCC ID: GZ5NVG34NX4 Test Model: NVG348BQ Series Model: NVG348Q, NVG343BQ Received Date: Feb. 04, 2015 Test Date: Feb. 07 ~ Mar. 04, 2015 Issued Date: Mar. 09, 2015 Applicant: ARRIS Group, Inc. Address: 2500 Walsh Ave. Santa Clara, CA 95051 USA Issued By: Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch Lab Address: No. 47-2, 14th Ling, Chia Pau Vil., Lin Kou Dist., New Taipei City, Taiwan Test Location: No. 19, Hwa Ya 2nd Rd., Wen Hwa Vil., Kwei Shan Dist., Taoyuan City 33383, TAIWAN (R.O.C.) This report is for your exclusive use. Any copying or replication of this report to or for any other person or entity, or use of our name or trademark, is permitted only with our prior written permission. This report sets forth our findings solely with respect to the test samples identified herein. The results set forth in this report are not indicative or representative of the quality or characteristics of the lot from which a test sample was taken or any similar or identical product unless specifically and expressly noted. Our report includes all of the tests requested by you and the results thereof based upon the information that you provided to us. You have 60 days from date of issuance of this report to notify us of any material error or omission caused by our negligence, provided, however, that such notice shall be in writing and shall specifically address the issue you wish to raise. A failure to raise such issue within the prescribed time shall constitute your unqualified acceptance of the completeness of this report, the tests conducted and the correctness of the report contents. Unless specific mention, the uncertainty of measurement has been explicitly taken into account to declare the compliance or non-compliance to the specification. The report must not be used by the client to claim product certification, approval, or endorsement by TAF or any government agencies. Report No.: RF150204C08 Page No. 2 / 54 Report Format Version: 6.1.1 Table of Contents Release Control Record .................................................................................................................................. 4 1 Certificate of Conformity ...................................................................................................................... 5 2 Summary of Test Results ..................................................................................................................... 6 2.1 Measurement Uncertainty ................................................................................................................... 6 2.2 Modification Record ............................................................................................................................ 6 3 General Information .............................................................................................................................. 7 3.1 General Description of EUT ................................................................................................................ 7 3.2 Description of Test Modes ................................................................................................................... 8 3.2.1 Test Mode Applicability and Tested Channel Detail ............................................................................. 9 3.3 Duty Cycle of Test Signal .................................................................................................................... 11 3.4 Description of Support Units .............................................................................................................. 12 3.4.1 Configuration of System under Test .................................................................................................. 12 3.5 General Description of Applied Standards ........................................................................................ 13 4 Test Types and Results ...................................................................................................................... 14 4.1 Radiated Emission and Bandedge Measurement ............................................................................. 14 4.1.1 Limits of Radiated Emission and Bandedge Measurement .............................................................. 14 4.1.2 Test Instruments ................................................................................................................................ 15 4.1.3 Test Procedures ................................................................................................................................. 16 4.1.4 Deviation from Test Standard ............................................................................................................ 16 4.1.5 Test Set Up ........................................................................................................................................ 17 4.1.6 EUT Operating Conditions ................................................................................................................. 18 4.1.7 Test Results ....................................................................................................................................... 19 4.2 Conducted Emission Measurement .................................................................................................. 32 4.2.1 Limits of Conducted Emission Measurement .................................................................................... 32 4.2.2 Test Instruments ................................................................................................................................ 32 4.2.3 Test Procedures ................................................................................................................................. 33 4.2.4 Deviation from Test Standard ........................................…

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Report No.: RF150204C08-1 Page No. 1 / 87 Report Format Version:6.1.1 FCC Test Report Report No.: RF150204C08-1 FCC ID: GZ5NVG34NX4 Test Model: NVG348BQ Series Model: NVG348Q, NVG343BQ Received Date: Feb. 04, 2015 Test Date: Feb. 07 ~ Mar. 04, 2015 Issued Date: Mar. 09, 2015 Applicant: ARRIS Group,Inc. Address: 2500 Walsh Ave. Santa Clara,CA 95051 USA Issued By: Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch Lab Address: No. 47-2, 14th Ling, Chia Pau Vil., Lin Kou Dist., New Taipei City, Taiwan Test Location: No. 19, Hwa Ya 2nd Rd., Wen Hwa Vil., Kwei Shan Dist., Taoyuan City 33383, TAIWAN (R.O.C.) This report is for your exclusive use. Any copying or replication of this report to or for any other person or entity, or use of our name or trademark, is permitted only with our prior written permission. This report sets forth our findings solely with respect to the test samples identified herein. The results set forth in this report are not indicative or representative of the quality or characteristics of the lot from which a test sample was taken or any similar or identical product unless specifically and expressly noted. Our report includes all of the tests requested by you and the results thereof based upon the information that you provided to us. You have 60 days from date of issuance of this report to notify us of any material error or omission caused by our negligence, provided, however, that such notice shall be in writing and shall specifically address the issue you wish to raise. A failure to raise such issue within the prescribed time shall constitute your unqualified acceptance of the completeness of this report, the tests conducted and the correctness of the report contents. Unless specific mention, the uncertainty of measurement has been explicitly taken into account to declare the compliance or non-compliance to the specification. The report must not be used by the client to claim product certification, approval, or endorsement by TAF or any government agencies. Report No.: RF150204C08-1 Page No. 2 / 87 Report Format Version:6.1.1 Table of Contents Release Control Record .................................................................................................................................. 4 1 Certificate of Conformity ...................................................................................................................... 5 2 Summary of Test Results ..................................................................................................................... 6 2.1 Measurement Uncertainty ................................................................................................................... 6 2.2 Modification Record ............................................................................................................................ 6 3 General Information .............................................................................................................................. 7 3.1 General Description of EUT ................................................................................................................ 7 3.2 Description of Test Modes ................................................................................................................... 9 3.2.1 Test Mode Applicability and Tested Channel Detail ........................................................................... 10 3.3 Duty Cycle of Test Signal .................................................................................................................. 12 3.4 Description of Support Units ............................................................................................................. 13 3.4.1 Configuration of System under Test .................................................................................................. 13 3.5 General Description of Applied Standard .......................................................................................... 14 4 Test Types and Results ...................................................................................................................... 15 4.1 Radiated Emission and Bandedge Measurement ............................................................................. 15 4.1.1 Limits of Radiated Emission and Bandedge Measurement .............................................................. 15 4.1.2 Test Instruments ................................................................................................................................ 16 4.1.3 Test Procedure .................................................................................................................................. 17 4.1.4 Deviation from Test Standard ............................................................................................................ 17 4.1.5 Test Setup .......................................................................................................................................... 18 4.1.6 EUT Operating Condition .................................................................................................................. 19 4.1.7 Test Results ....................................................................................................................................... 20 4.2 Conducted Emission Measurement .................................................................................................. 52 4.2.1 Limits of Conducted Emission Measurement .................................................................................... 52 4.2.2 Test Instruments ................................................................................................................................ 52 4.2.3 Test Procedure .................................................................................................................................. 53 4.2.4 Deviation from Test Standard ........................................…

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1 PHOTOGRAPHS OF THE TEST CONFIGURATION CONDUCTED EMISSION TEST 2 RADIATED EMISSION TEST (Frequency Range below 1GHz) 3 RADIATED EMISSION TEST (Frequency Range above 1GHz)