PXT-DC-MD5CCR-01MD5 Battery Charging Cradle

Mobile Medical Alert Systems This User Guide includes information covering the 4 most popular ystems: The Fall Button ™ and Wall button are optional and at an additional cost. The Fall Button ™ has a separate user guide. Cellular Base Station Mobile Device Mobile Case Neck Pendant or Wrist Button Cradle Charger ++ Fall Button Wall Button The Fall Button ™ and Wall button are optional and at an additional cost. The Fall Button ™ has a separate user guide. Cellular Base Station Neck Pendant or Wrist Button + Fall Button Wall Button Mobile Device Mobile Case Neck Pendant or Wrist Button Cradle Charger ++ + Fall Button Wall Button The Fall Button ™ and Wall button are optional and at an additional cost. The Fall Button ™ has a separate user guide. The Fall Button ™ and Wall button are optional and at an additional cost. The Fall Button ™ has a separate user guide. 2 Mobile Devices 2 Mobile Cases Neck Pendant or Wrist Button (Choose 2) ++ + Fall Button Wall Button 2 Cradle Chargers We thank you for choosing a Medical Alert System and welcome you to the family. Congratulations on making a smart choice! If you have any questions during the setup process, please call Technical Suppor Snap-onLanyard Mic PressureSensor (optional accessory) We recommend you place the Base Station near the center of your home, such as yourliving room, family room or kitchen area.Place it near an electrical outlet.Do not place any object in front of the Base Station.Do not place near any appliances that make noise. Plug the power cord that is attached to the back of the Base Station into an electrical outlet. We recommend you place your Mobile Device in your bedroom or any other place around your home where it can be easily accessible. Place your Mobile Device’s cradle charger near an electrical outlet.Plug the AC adaptor into an electrical outlet that is not controlled by a light switch. Turn on your Base Station using the ON/OFF switch located on the back. The display screen will turThe Emergency and Reset Buttons will illuminate.If the Base is setup correctly, the Base Statio n will say “system ready” within 60 seconds. Make sure your Base Station is connected to the cellular network by checking for thesignal strength bars on the display screen.You can use the volume control buttons on the fron t of the unit at the bottom of the display screen, indicated by the “–” or the “+” sign, to adjust if the voice is too loud or too soft. Within a few minutes of turning on the system, the Cellular Base Station will obtain thedate and time from the cellular network and they will appear in the display area. You arenot able to set the date and time manually. Model Number: CBS4-01 Manufactured For MobileHelp Made in Malaysia FCC ID: PXTCBS4-01IC ID: 10876A-CBS401 CAN ICES-3(B)/NMB-3(B) This product contains; Module FCC ID:XPY1EHQ24NN Module IC ID: 8595A-1EHQ24NN (01)00862262000453(11)170623(21)12 34 The yellow light on the front of the cradle charger will illuminate. If it does not, make sure you have placed the Mobile Device correctly in the charger. - ON, blinking periodically – indicates the charger is in a “fast charging” state, to charge the MD 4.0 device more quickly. - ON, no blink – once the device battery level is almost fully charged, the charger switches from the “fast charging” state to a slower charging state, which is indicated by the Amber LED being a solid light.O - FF – when the device sitting in the charger is considered to be fully charged, the cradle stops supplying current to the device and the Amber LED is turned OFF. The Mobile Device will turn on within 10 seconds and then it will take about 60 seconds for the Mobile Device to register with the network. The red battery light will illuminate, indicating that the device still needs charging. When the device is fully charged, the red light will turn off. It will take up to 3 hours for the device to be fully charged. Press the ON/OFF button on the side of the Mobile Device and hold Simply place the Mobile Device in the cradle charger, assuming the cradle charger is plugged in. All the lights will turn on and the green light will start blinking. This indicates the Mobile Device was successfully turned on and you will hear “system ready.” Press the ON/OFF button and hold until the red battery light illuminates. It will take anywhere from 10 seconds up to 2 minutes for the Mobile Device to power down. All the lights will turn off. This indicates your Mobile Device was success-fully turned off. Always have your Base Station and Mobile Device nearby when testing your system. It is possible that the alarm may go to a live operator.You can use the TEST button on your Base Station and Mobile Device to conduct a test without speaking to an Emergency Response Operator by following these steps:Press and hold the TEST button on Base Station until it illuminates green.Press and hold the TEST Button on Mobile Device (the button on the side with the letter “T”).You will hear an announcement over the Base Station and Mobile Device that will instruct you to press the Emergency Button or Pendant.Press the Neck Pendant or Wrist Button.The Base Station and Mobile Device will announce “test call sent to Emergency Response Center.” If your test was successful, you will hear “thank you for testing your device” from the Base Station and Mobile Device.If your test was not successful, the Base Station will announce “user auto-test failed.” Please contact Technical Support. If by chance the operator speaks to you, please state clearly that “THIS IS A TEST.” If you do not explain to the operator that you are okay and that you are testing, EMS will be contacted. You can use the TEST button on your Cellular Base Station to conduct a test without speaking to an Emergency Response Operator by following these steps: - Press and hold the TEST button on Base Station until it illuminates green. - You will hear an announcement over the Base Station that will instruct you to press the Emergency …

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2020/6/2 Federal Communications Commission Authorization and Evaluation Division ATTESTATION FCC ID: PXT-DC-MD5CCR-01 Product: Battery Charging Cradle Model: DC-MD5CCR-01 We don’t provide any controls or software to allow operation outside the USA frequency band when we sell a product bearing the FCC ID: PXT-DC-MD5CCR-01 anywhere in the world. Sincerely, ------------------------------------------------------------ Robert Flippo / President MobileHelp, LLC Tel: 561 347 6255 Fax: 561 347 6288 Email: [email protected]

FCC ID.: PXT-DC-MD5CCR-01 Date: June 2, 2020 Federal Communications Commission Authorization and Evaluation Division Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the Commission’s Rules, the Applicant Hereby requests confidential treatment of information accompanying this Application As outlined below: Type of Confidentiality Requested Exhibit ☒ Permanent Block Diagrams ☐ Short Term External Photos ☐ Short Term Internal Photos ☒ Permanent Operation Description/Theory of Operation ☐ Permanent Parts List & Placement/BOM ☐ Permanent Tune-Up Procedure ☒ Permanent Schematics ☐ Short Term Test Setup Photos ☐ Short Term User’s Manual The above materials contain trade secrets and proprietary information not customarily Released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. The Applicant understands that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this application. Permanent Confidentiality: The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public Short-Term Confidentiality: The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of 180 days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Sincerely, ------------------------------------------------------ Name: Robert Flippo Title: President Company name: MobileHelp, LLC

Declaration of Authorization We Name:MobileHelp, LLC Address: 5050 Conference Way N, Suite 125, Boca Raton, Florida 33431, United States City:Boca Raton Country:United States Declare that: Name Representative of agent: Vincent Lin Agent Company name: DEKRA Testing and Certification Co., Ltd. Address: No.5-22, Ruishukeng, Linkou Dist., City: New Taipei City 24451, Country: Taiwan, R.O.C. is authorized to apply for Certification of the following product(s): Product Name: MD5 Battery Charging Cradle Model: DC-MD5CCR-01 FCC ID: PXT-DC-MD5CCR-01 IC ID: 10876A-DCMD5CCR01 Trademark:MobileHelp on our behalf. This is valid until September 30, 2020, or until FCC and IC certification are completed, whichever c omes sooner. Date: June 2, 2020 City:Boca Raton Name:Robert Flippo Function: President Signature:

Report No：2040133R-E3032700104 Page: 32 of 39 Attachment 2 : EUT Detailed Photographs (1) EUT Photo (2) EUT Photo Report No：2040133R-E3032700104 Page: 33 of 39 (3) EUT Photo (4) EUT Photo Report No：2040133R-E3032700104 Page: 34 of 39 (5) EUT Photo (6) EUT Photo

MobileHelp, LLC FCC ID.: PXT-DC-MD5CCR-01 5050 Conference Way N, Suite 125, Boca Raton, Florida 33431, United States TEL: 561 347 6255 FCC ID Label

MobileHelp, LLC FCC ID.: PXT-DC-MD5CCR-01 5050 Conference Way N, Suite 125, Boca Raton, Florida 33431, United States TEL: 561 347 6255 The FCC ID will be placed on the equipment as shown in the photograph below.

Report No：2040133R-E3032700104 Page: 34 of 38 (5) EUT Photo (6) EUT Photo Antenna Report No：2040133R-E3032700104 Page: 35 of 38 (7) EUT Photo (8) EUT Photo Report No：2040133R-E3032700104 Page: 36 of 38 (9) EUT Photo (10) EUT Photo RF Chip Report No：2040133R-E3032700104 Page: 37 of 38 (11) EUT Photo (12) EUT Photo Report No：2040133R-E3032700104 Page: 38 of 38 (13) EUT Photo

Report No：2040134R-E3032700104 Page: 1 of 26 FCC Test Report Product Name MD5 Battery Charging Cradle Model No. DC-MD5CCR-01 FCC ID. PXT-DC-MD5CCR-01 Applicant MobileHelp, LLC Address 5050 Conference Way N, Suite 125, Boca Raton, Florida 33431, United States Date of Receipt Apr. 07, 2020 Issued Date May 12, 2020 Report No. 2040134R-E3032700104 Report Version V1.0 The test results relate only to the samples tested. The test results shown in the test report are traceable to the national/international standard through the calibration of the equipment and evaluated measurement uncertainty herein. This report must not be used to claim product endorsement by TAF or any agency of the government. The test report shall not be reproduced without the written approval of DEKRA Testing and Certification Co., Ltd. Measurement uncertainties evaluated for each testing system and associated connections are given here to provide the system information for reference. Compliance determinations do not take into account measurement uncertainties for each testing system, but are based on the results of the compliance measurement. Report No：2040134R-E3032700104 Page: 2 of 26 Test Report Issued Date : May 12, 2020 Report No. : 2040134R-E3032700104 Product Name MD5 Battery Charging Cradle Applicant MobileHelp, LLC Address 5050 Conference Way N, Suite 125, Boca Raton, Florida 33431, United States Manufacturer Daviscomms (Malaysia) Sdn Bhd Model No. DC-MD5CCR-01 FCC ID. PXT-DC-MD5CCR-01 EUT Rated Voltage AC 100-240V, 50-60Hz EUT Test Voltage AC 120V/60Hz Trade Name MobileHelp Applicable Standard FCC CFR Title 47 Part 15 Subpart C: 2018 ANSI C63.4: 2014, ANSI C63.10: 2013 Test Result Complied Documented By : (Senior Adm. Specialist / April Chen) Tested By : ( Engineer / Boris Hsu ) Approved By : ( Director / Vincent Lin ) Report No：2040134R-E3032700104 Page: 3 of 26 TABLE OF CONTENTS Description Page 1. General Information ................................................................................................................... 4 1.1. EUT Description ............................................................................................................................ 4 1.2. Operation Description ................................................................................................................... 5 1.3. Tested System Details.................................................................................................................... 6 1.4. Configuration of tested System ..................................................................................................... 6 1.5. EUT Exercise Software ................................................................................................................. 6 1.6. Test Facility ................................................................................................................................... 7 1.7. List of Test Equipment .................................................................................................................. 8 1.8. Uncertainty .................................................................................................................................... 9 2. Conducted Emission .................................................................................................................. 10 2.1. Test Setup .................................................................................................................................... 10 2.2. Limits .......................................................................................................................................... 11 2.3. Test Procedure ............................................................................................................................. 11 2.4. Test Specification ........................................................................................................................ 11 2.5. Uncertainty .................................................................................................................................. 11 2.6. Test Result ................................................................................................................................... 12 3. Radiated Emission ..................................................................................................................... 14 3.1. Test Setup .................................................................................................................................... 14 3.2. Limits .......................................................................................................................................... 16 3.3. Test Procedure ............................................................................................................................. 17 3.4. Uncertainty .................................................................................................................................. 17 3.5. Test Result ................................................................................................................................... 18 4. Transmit time ............................................................................................................................. 26 4.1. Test Setup .................................................................................................................................... 26 4.2. Limits .......................................................................................................................................... 26 4.3. Uncertainty .................................................................................................................................. 26 4.4. Test Result ................................................................................................................................... 27 5. Occupied Bandwidth ............................................................…

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Report No：2040133R-E3032700104 Page: 30 of 38 Attachment 1: EUT Test Setup Photographs Front View of Conducted Test Back View of Conducted Test Report No：2040133R-E3032700104 Page: 31 of 38 Front View of Radiated Test Back View of Radiated Test