Q55VIVOPAY4800Wireless Card Reader

Part Number: 631-0013-00 July 2011 ViVOtech, Inc. 451 El Camino Real, Santa Clara, CA 95050 Ph: (408) 248-7001 Email: [email protected] URL: www.vivotech.com ViVOpay ® 4800 User Guide Revision 1.0 Copyright© 2011, ViVOtech® Inc. All rights reserved. ViVOtech, Inc. 451 El Camino Real Santa Clara, CA 95050 Written and designed at ViVOtech, Inc. This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license. The content of this paper is furnished for informational use, subject to change without notice, and not to be construed as a commitment by ViVOtech, Inc. ViVOtech, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. Except as permitted by such license, no part of this publication may be reproduced or transmitted by electronic, mechanical, recorded, or any other method, or translated into another language or language form without the express written consent of ViVOtech, Inc. ViVOtech, ViVOpay, ViVOwallet, ViVOcard, ViVOplatform, ViVOnfc, ViVOapps, ViVOtag, ViVOpos, mTouch, mLoyalty, mPromotion and mPrepaid are trademarks or registered trade- marks of ViVOtech Inc. Other trademarks are the property of the respective owner. Warranty Disclaimer: The services and hardware are provided "as is" and "as-available," and the use of these ser- vices and hardware is at the user’s own risk. ViVOtech does not make, and hereby disclaims, any and all other express or implied warranties, including, but not limited to warranties of merchantability, title, fitness for a particular purpose, and any warranties arising from any course of dealing, usage, or trade practice. ViVOtech does not war- rant that the services or hardware will be uninterrupted, error-free, or completely secure. July 2011 ViVOpay 4800 User Guide1 Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpacking the ViVOpay 4800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Chapter 2 Installing the ViVOpay 4800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Radio Frequency Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Installing the ViVOpay 4800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Connecting the ViVOpay 4800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Mounting to the Countertop Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing the ViVOpay 4500m . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Testing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Testing a Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Chapter 3 Troubleshooting and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Upgrade ViVOpay 4800 Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Required Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Firmware Download Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Appendix A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 ViVOpay 4800 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 FCC Part 15 Class B Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 FCC Information for User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Industry Canada Class B Equipment . . . . . . . . . . . . . . . . . . . . . . . . . 14 Industry Canada Information for User . . . . . . . . . . . . . . . . . . . . . . . . . 14 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Table of Contents ViVOpay 4800 User Guide 1 Chapter 1 Getting Started Overview The ViVOpay 4800 seamlessly integrates with existing POS systems and requires minimal counter space at checkout stands. The ViVOpay 4800 is counter-top contactless reader with serial RS-232 to POS systems. The ViVOpay 4800 complies with ISO/IEC 18092 and supports the full peer-to-peer NFC feature set. ViVOpay 4800 supports the following contactless payment applications: • MasterCard PayPass Magstripe v3.3 • Visa payWave MSD v2.0.2 • American Express, ExpressPay v1.0 • Discover Zip v1.0 • Mifare ePurse (Passthrough) • ViVOcard 1, 2, and 3 This document assumes that users are familiar with their host POS systems and all related functions. Features The following features are supported: • ISO14443 type A/B and Mifare based contactless payment transactions • ISO 18092 support for peer-to-peer NFC devices and smartphones • Support for SoftSAM • Buzzer • Industry standard LED indicators • Real time clock • Environmental compliance • Field-upgradeable firmware • Full serial programing interface over serial port ViVOpay 4800 User Guide 2 Getting Started Unpacking the ViVOpay 4800 The ViVOpay 4800 requires a data cable and a power supply …

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55 44 33 22 11 D D C C B B A A TitleSize Document Number Rev ModifiedDate: Sheet of DRAWN BY:CHECKED BY:APPROVED BY: DATE:DATE:DATE: VIVOTECH CONFIDENTIALNo reproduction of this document is permittedwithout the express written consent ofVivotech MODIFIED BY: NA A VP4800 BLOCK DIAGRAM 451 El Camino Real B 1 1 Tuesday, August 02, 2011 Santa Clara, CA. 95050 VIVOTECH CORPORATION TitleSize Document Number Rev ModifiedDate: Sheet of DRAWN BY:CHECKED BY:APPROVED BY: DATE:DATE:DATE: VIVOTECH CONFIDENTIALNo reproduction of this document is permittedwithout the express written consent ofVivotech MODIFIED BY: NA A VP4800 BLOCK DIAGRAM 451 El Camino Real B 1 1 Tuesday, August 02, 2011 Santa Clara, CA. 95050 VIVOTECH CORPORATION TitleSize Document Number Rev ModifiedDate: Sheet of DRAWN BY:CHECKED BY:APPROVED BY: DATE:DATE:DATE: VIVOTECH CONFIDENTIALNo reproduction of this document is permittedwithout the express written consent ofVivotech MODIFIED BY: NA A VP4800 BLOCK DIAGRAM 451 El Camino Real B 1 1 Tuesday, August 02, 2011 Santa Clara, CA. 95050 VIVOTECH CORPORATION POWER FILTER RS-232 FILTER/DRIVER POWER REGULATORS NFC COMMUNICATIONS ANTENNA LED'S FLEX CABLE CPU POWER/IO CONNECTOR CPU BOARD RF BOARD XTAL OSC27.12 MHz13.56 MHz 24 MHz 32 kHz

P/N: Rev: Model: ViVOpay 4800 Input: +9VDC 400mA This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. FCC ID: Q55VIVOPAY4800 Patent Pending Made in China 240-0007-00 Rev B www.vivotech.com RoHS This Class B digital apparatus complies with Canada ICES-003. Cet appareil numérique de la classe B est conforme aux normes NMB-003, CNR-Gen, et CNR-210 du Canada. IC: 5141A-VP4800 ITE E248414 PCD Hardware-ID: P. Lau 8/11/11 B 1 MKT. PART ViVOpay 4800 Unit label ViVOtech, Inc. 451 El Camino Real, Santa Clara, CA 95050 240-0007-00-AW THIS DOCUMENT IS THE PROPERTY OF VIVOTECH, AND CONTAINS VIVOTECH'S CONFIDENTIAL AND PROPRIETARY INFORMATION IN CONSIDERATION OF VIVOTECH'S DISCLOSURE OF THIS DOCUMENT TO YOU, YOU AGREE THAT NEITHER IT, NOR THE INFORMATION CONTAINED THEREIN SHALL BE DISCLOSED TO OTHERS OF DUPLICATED, IN WHOLE OR IN PART, OR USED FOR ANY PERPOSES OTHER THAN AGREED BY VIVOTECH, WITH THE EXPRESS WRITTEN CONSENT OF VIVOTECH. ORIGINAL FILENAME A 7/27/11 original artwork R. Szirmay EC-002586 B 8/11/11 Updated FCC ID: and IC: French text revised R. Szirmay EC-002605 240-0007-00-AW Rev A Note 4 Shown PN “910-0010-00”. PCD Hardware-ID is for reference only. The actual PN number is to be specied at the time of manufacture as listed in the print spec 240-0008-00-DW. NOTES: VIOLET to show notes, does not print 4. 910-0010-00

ViVOpay 4800 - FCC Label Location 451 El Camino Real, Suite 200, Santa Clara, CA 95050 Phone: (408) 248 - 7001 Fax: (408) 248 - 7002 Product Label with FCC Id goes here!

Theory of Operations Vivotech RFID/NFC Reader (VP4800) The reader device is a near field communication reader. Under command from a connected Electronic Cash Register (ECR) It emits a 13.56MHz magnetic field that energizes a nearby un-powered RFID enabled tag (contactless credit card or fob) or powered NFC enabled telephone device. The maximum distance for reading is less than 4cm. When the VP4800 detects an RFID tag in the field, it establishes an encrypted data link with the remote device. The encrypted information from the remote device is then forwarded to the ECR to complete a transaction such as a purchase or payment authorization. The Vivotech device conforms to the communication standard ISO/IEC 14443.

FCC CFR47 PART 15 SUBPART C FCC CFR47 PART 15 SUBPART B INDUSTRY CANADA RSS-210 ISSUE 8 INDUSTRY CANADA RSS-GEN ISSUE 3 CERTIFICATION TEST REPORT FOR Wireless Card Reader MODEL NUMBER: ViVOpay 4800 FCC ID: Q55VIVOPAY4800 IC: 5141A-VP4800 REPORT NUMBER: 11U13961-1, Revision B ISSUE DATE: AUGUST 15, 2011 Prepared for ViVOtech, Inc. 451 EL CAMINO REAL SANTA CLARA, CA 95050, U.S.A. Prepared by COMPLIANCE CERTIFICATION SERVICES 47173 BENICIA STREET FREMONT, CA 94538, U.S.A. TEL: (510) 771-1000 FAX: (510) 661-0888 REPORT NO: 11U13961-1B DATE: AUGUST 15, 2011 FCC ID: Q55VIVOPAY4800 IC: 5141A-VP4800 Page 2 of 34 COMPLIANCE CERTIFICATION SERVICES FORM NO: CCSUP4701C 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of CCS. Revision History Rev. Issue Date Revisions Revised By -- 08/08/11 Initial Issue F. Ibrahim A 08/12/11 Corrected corrupt Maximum Output Table A. Zaffar B 08/15/11 Revised model number A. Zaffar REPORT NO: 11U13961-1B DATE: AUGUST 15, 2011 FCC ID: Q55VIVOPAY4800 IC: 5141A-VP4800 Page 3 of 34 COMPLIANCE CERTIFICATION SERVICES FORM NO: CCSUP4701C 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of CCS. TABLE OF CONTENTS 1. ATTESTATION OF TEST RESULTS .................................................................................... 4 2. TEST METHODOLOGY ........................................................................................................ 5 3. FACILITIES AND ACCREDITATION .................................................................................... 5 4. CALIBRATION AND UNCERTAINTY .................................................................................. 5 4.1. MEASURING INSTRUMENT CALIBRATION ................................................................ 5 4.2. SAMPLE CALCULATION ............................................................................................... 5 4.3. MEASUREMENT UNCERTAINTY ................................................................................. 5 5. EQUIPMENT UNDER TEST ................................................................................................. 6 5.1. DESCRIPTION OF EUT ................................................................................................. 6 5.2. MAXIMUM OUTPUT POWER ........................................................................................ 6 5.3. DESCRIPTION OF AVAILABLE ANTENNAS ................................................................ 7 5.4. SOFTWARE AND FIRMWARE ...................................................................................... 7 5.5. WORST-CASE CONFIGURATION AND MODE ............................................................ 7 5.6. DESCRIPTION OF TEST SETUP .................................................................................. 8 6. TEST AND MEASUREMENT EQUIPMENT ....................................................................... 10 7. RADIATED EMISSION TEST RESULTS ............................................................................ 11 7.1. LIMITS AND PROCEDURE ......................................................................................... 11 7.1.1. FUNDAMENTAL AND SPURIOUS EMISSIONS (0.15 – 30 MHz): ...................... 13 7.1.2. TX/RX SPURIOUS EMISSION 30 TO 1000 MHz ................................................. 14 8. AC MAINS LINE CONDUCTED EMISSIONS ..................................................................... 17 9. FREQUENCY STABILITY ................................................................................................... 21 10. 99% BANDWIDTH ........................................................................................................... 23 11. MAXIMUM PERMISSIBLE EXPOSURE ......................................................................... 25 12. SETUP PHOTOS ............................................................................................................. 28 REPORT NO: 11U13961-1B DATE: AUGUST 15, 2011 FCC ID: Q55VIVOPAY4800 IC: 5141A-VP4800 Page 4 of 34 COMPLIANCE CERTIFICATION SERVICES FORM NO: CCSUP4701C 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of CCS. 1. ATTESTATION OF TEST RESULTS COMPANY NAME: ViVOtech, Inc. 451 EL CAMINO REAL SANTA CLARA, CA 95050, U.S.A. EUT DESCRIPTION: Wireless Card Reader MODEL: ViVOpay 4800 SERIAL NUMBER: 402 DATE TESTED: August 1 – 3, 2011 APPLICABLE STANDARDS STANDARD TEST RESULTS FCC PART 15 SUBPART C Pass FCC PART 15 SUBPART B Pass INDUSTRY CANADA RSS-210 Issue 8 Pass INDUSTRY CANADA RSS-GEN Issue 3 Pass Compliance Certification Services, Inc. (CCS) tested the above equipment in accordance with the requirements set forth in the above standards. All indications of Pass/Fail in this report are opinions expressed by CCS based on interpretations and/or observations of test results. Measurement Uncertainties were not taken into account and are published for informational purposes only. The test results show that the equipment tested is capable of demonstrating compliance with the requirements as documented in this report. Note: The results documented in this report apply only to the tested sample, under the conditions and modes of operation as described herein. This document may not be altered or revised in any way unless done so by CCS and all revisions are duly noted in the revisions section. Any alteration of this document not carried out by CCS will constitute fraud and shall nullify the document. This report must not be used by the client to claim product certification, approval, or endorsement by NVLAP, NIST, any agency of the Federal Government, or any agency of any government. Approved & Released For CCS By: Tested By: FRANK IBRAHI…

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REPORT NO: 11U13961-1A DATE: AUGUST 12, 2011 FCC ID: Q55VIVOPAY4800 IC: 5141A-VP4800 Page 28 of 34 COMPLIANCE CERTIFICATION SERVICES FORM NO: CCSUP4701C 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of CCS. 12. SETUP PHOTOS RADIATED EMISSION BELOW 30 MHz RADIATED EMISSIONS BELOW 30MHz (FRONT) REPORT NO: 11U13961-1A DATE: AUGUST 12, 2011 FCC ID: Q55VIVOPAY4800 IC: 5141A-VP4800 Page 29 of 34 COMPLIANCE CERTIFICATION SERVICES FORM NO: CCSUP4701C 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of CCS. RADIATED EMISSIONS BELOW 30MHz (BACK) REPORT NO: 11U13961-1A DATE: AUGUST 12, 2011 FCC ID: Q55VIVOPAY4800 IC: 5141A-VP4800 Page 30 of 34 COMPLIANCE CERTIFICATION SERVICES FORM NO: CCSUP4701C 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of CCS. RADIATED EMISSION ABOVE 30 MHz RADIATED EMISSIONS ABOVE 30 MHz (FRONT) REPORT NO: 11U13961-1A DATE: AUGUST 12, 2011 FCC ID: Q55VIVOPAY4800 IC: 5141A-VP4800 Page 31 of 34 COMPLIANCE CERTIFICATION SERVICES FORM NO: CCSUP4701C 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of CCS. RADIATED EMISSIONS ABOVE 30 MHz (BACK) REPORT NO: 11U13961-1A DATE: AUGUST 12, 2011 FCC ID: Q55VIVOPAY4800 IC: 5141A-VP4800 Page 32 of 34 COMPLIANCE CERTIFICATION SERVICES FORM NO: CCSUP4701C 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of CCS. AC MAINS LINE CONDUCTED EMISSION LINE CONDUCTED EMISSION (FRONT) REPORT NO: 11U13961-1A DATE: AUGUST 12, 2011 FCC ID: Q55VIVOPAY4800 IC: 5141A-VP4800 Page 33 of 34 COMPLIANCE CERTIFICATION SERVICES FORM NO: CCSUP4701C 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of CCS. LINE CONDUCTED EMISSION (BACK) REPORT NO: 11U13961-1A DATE: AUGUST 12, 2011 FCC ID: Q55VIVOPAY4800 IC: 5141A-VP4800 Page 34 of 34 COMPLIANCE CERTIFICATION SERVICES FORM NO: CCSUP4701C 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of CCS. FREQUENCY TOLERANCE OVER EXTREME CONDITIONS END OF REPORT FREQUENCY TOLERANCE OVER EXTREME CONDITIONS