RBWESY15I1DTouch All-in-One Computer

USER MANUAL Elo Touch Solutions i-series 4.0 Performance Models UM600410 Rev 02 page 2 of 75 User Manual –i-series 4.0 Copyright © 2020 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc. Android TM with Google Play services Disclaimer The information in this document is subject to change without notice. Elo Touch Solutions, Inc., and its Affiliates (collectively “Elo”) makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes. Trademark Acknowledgments Elo, Elo (logo), Elo Touch, Elo Touch Solutions, EloView, are trademarks of Elo and its Affiliates. UM600410 Rev 02 page 3 of 75 User Manual –i-series 4.0 Contents Section 1 ................................................................................................................................................................................................................................................. 6 Product Description ............................................................................................................................................................................................................................................................................................................ 7 Overview – Specifications ................................................................................................................................................................................................................................................................................................. 7 Features: i-series 4.0 ............................................................................................................................................................................................................................................................................................................ 8 Section 2 ................................................................................................................................................................................................................................................. 8 Unpacking ......................................................................................................................................................................................................................................................................................................................... 10 How to Install Power over Ethernet ................................................................................................................................................................................................................................................................................ 10 Power Button ..................................................................................................................................................................................................................................................................................................................... 10 Power LED Status .............................................................................................................................................................................................................................................................................................................. 10 Elo Hub Home Screen – Enroll with Eloview ................................................................................................................................................................................................................................................................... 13 Android Lock and Home Screens – GMS ...................................................................................................................................................................................................................................................................... 15 Section 3 ............................................................................................................................................................................................................................................... 20 Network & Internet ........................................................................................................................................................................................................................................................................................................... 21 Wi-Fi ...................................................................................................................................................................................................................................................................................................................... 22 Connected devices ......................................................................................................................................................................................................................................................................................................... 24 PoE Power Manager ...................................................................................................................................…

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CONFIDENTIALITY REQUEST for Certification Service in USA Federal Communication Commission Equipment Authorization Division, Application Processing Branch 7435 Oakland Mills Road Columbia, MD 21046 Date:<2021-4-8> Pursuant to Paragraphs §0.457 and 0.459 of the Commission’s Rules (47 C.F.R.) and Section §552(b)(4) of the Freedom of Information Act, we requests confidentiality for the following products: FCC ID Model name RBWESY15I1D ESY15I1D For the product stated above, we request that the following information be held confidential; Exhibits Long-Term Confidentiality Short-Term Confidentiality Short-Term Confidentiality Days External Photos Internal Photos Block Diagram Schematics Test Setup Photos User’s Manual Parts List Tune Up Operational Descriptions The long-term confidentiality exhibits contain our trade secrets and proprietary information that could be of benefit to our competitors. The short-term confidentiality on the basis of ensuring that business sensitive information remains confidential until the actual marketing of our new device. If you have any questions, please feel free to contact me at the address shown below. Sincerely, Name/Title： Angela Huang/Safety Engineer Company: Elo Touch Solutions, Inc. Address: 670 N McCarthy Blvd, Suite 100 Milpitas CA 95035, USA Phone: 886-2-8768-2788 Fax: 886-2-8768-2089 E-Mail: [email protected]

Elo Touch Solutions, Inc. 670 N McCarthy Blvd, Suite 100 Milpitas CA 95035, USA Federal Communications Commission Authorization and Evaluation Division Equipment Authorization Branch 7435 Oakland Mills Road Columbia, MD 21046 2021-4-8 To whom it may concern: We, Elo Touch Solutions, Inc. the undersigned, hereby authorize Eurofins Product Service GmbH to act on our behalf in all matters relating to applications for equipment authorization FCC ID: RBWESY15I1D including the signing of all documents related to these matters. Any and all acts carried out by Eurofins Product Service GmbH on our behalf shall have the same effect as acts of our own. We also hereby certify that no party to this application is subject to a denial of benefits, including FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Sincerely, Name/Title： Angela Huang/Safety Engineer Company: Elo Touch Solutions, Inc. Address: 670 N McCarthy Blvd, Suite 100 Milpitas CA 95035, USA Phone: 886-2-8768-2788 Fax: 886-2-8768-2089 E-Mail: [email protected]

GTSL202103000292 Global United Technology Services Co., Ltd. No. 123-128, Tower A, Jinyuan Business Building, No.2, Laodong Industrial Zone, Xixiang Road, Baoan District, Shenzhen, Guangdong, China 518102 Telephone: +86 (0) 755 2779 8480 Fax: +86 (0) 755 2779 8960 Page 1 of 2 Product Name: Touch All-in-One Computer Test Model No.: ESY15I1D EUT Constructional Details External Photo Photo 1 Photo 2 GTSL202103000292 Global United Technology Services Co., Ltd. No. 123-128, Tower A, Jinyuan Business Building, No.2, Laodong Industrial Zone, Xixiang Road, Baoan District, Shenzhen, Guangdong, China 518102 Telephone: +86 (0) 755 2779 8480 Fax: +86 (0) 755 2779 8960 Page 2 of 2 Photo 3

Label This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

GTSL202103000292 Global United Technology Services Co., Ltd. No. 123-128, Tower A, Jinyuan Business Building, No.2, Laodong Industrial Zone, Xixiang Road, Baoan District, Shenzhen, Guangdong, China 518102 Telephone: +86 (0) 755 2779 8480 Fax: +86 (0) 755 2779 8960 Page 1 of 6 Product Name: Touch All-in-One Computer Test Model No.: ESY15I1D EUT Constructional Details Internal Photo Photo 1 Photo 2 GTSL202103000292 Global United Technology Services Co., Ltd. No. 123-128, Tower A, Jinyuan Business Building, No.2, Laodong Industrial Zone, Xixiang Road, Baoan District, Shenzhen, Guangdong, China 518102 Telephone: +86 (0) 755 2779 8480 Fax: +86 (0) 755 2779 8960 Page 2 of 6 Photo 3 Photo 4 Antenna 1 Antenna2 BT+W I F I W I F I GTSL202103000292 Global United Technology Services Co., Ltd. No. 123-128, Tower A, Jinyuan Business Building, No.2, Laodong Industrial Zone, Xixiang Road, Baoan District, Shenzhen, Guangdong, China 518102 Telephone: +86 (0) 755 2779 8480 Fax: +86 (0) 755 2779 8960 Page 3 of 6 Photo 5 Photo 6 GTSL202103000292 Global United Technology Services Co., Ltd. No. 123-128, Tower A, Jinyuan Business Building, No.2, Laodong Industrial Zone, Xixiang Road, Baoan District, Shenzhen, Guangdong, China 518102 Telephone: +86 (0) 755 2779 8480 Fax: +86 (0) 755 2779 8960 Page 4 of 6 Photo 7 Photo 8 GTSL202103000292 Global United Technology Services Co., Ltd. No. 123-128, Tower A, Jinyuan Business Building, No.2, Laodong Industrial Zone, Xixiang Road, Baoan District, Shenzhen, Guangdong, China 518102 Telephone: +86 (0) 755 2779 8480 Fax: +86 (0) 755 2779 8960 Page 5 of 6 Photo 9 Photo 10 GTSL202103000292 Global United Technology Services Co., Ltd. No. 123-128, Tower A, Jinyuan Business Building, No.2, Laodong Industrial Zone, Xixiang Road, Baoan District, Shenzhen, Guangdong, China 518102 Telephone: +86 (0) 755 2779 8480 Fax: +86 (0) 755 2779 8960 Page 6 of 6 Photo 11 ------End------

RF Exposure evaluation FCC ID: RBWESY15I1D 1.1. Applicable Standard According to §1.1307(b)(1), systems operating under the provisions of this section shall be operated in a manner that ensures that the public is not exposed to radio frequency energy level in excess of the Commission’s guidelines. According to §1.1310 and §2.1093 RF exposure requirement KDB447498 v06: Mobile and Portable Devices RF Exposure Procedures and Equipment Authorization Policies 1.2. Requirement According to KDB447498 D01 General RF Exposure Guidance v06 Section 4.3.1 Standalone SAR test exclusion considerations: “Unless specifically required by the published RF exposure KDB procedures, standalone 1-g head or body and 10-g extremity SAR evaluation for general population exposure conditions, by measurement or numerical simulation, is not required when the corresponding SAR Test Exclusion Threshold condition, listed below, is satisfied. These test exclusion conditions are based on source-based time-averaged maximum conducted output power of the RF channel requiring evaluation, adjusted for tune-up tolerance, and the minimum test separation distance required for the exposure conditions.22 The minimum test separation distance is determined by the smallest distance from the antenna and radiating structures or outer surface of the device, according to the host form factor, exposure conditions and platform requirements, to any part of the body or extremity of a user or bystander (see 5) of section 4.1). To qualify for SAR test exclusion, the test separation distances applied must be fully explained and justified by the operating configurations and exposure conditions of the transmitter and applicable host platform requirements, typically in the SAR measurement or SAR analysis report, according to the required published RF exposure KDB procedures. When no other RF exposure testing or reporting is required, a statement of justification and compliance must be included in the equipment approval, in lieu of the SAR report, to qualify for the SAR test exclusion. When required, the device specific conditions described in the other published RF exposure KDB procedures must be satisfied before applying these SAR test exclusion provisions; for example, handheld PTT two-way radios, handsets, laptops & tablets etc.23 “ [(max. power of channel, including tune-up tolerance, mW)/ (min. test separation distance, mm)] · [√f (GHz)] ≤ 3.0 for 1-g SAR and ≤ 7.5 for 10-g extremity SAR, where: • f (GHz) is the RF channel transmit frequency in GHz • Power and distance are rounded to the nearest mW and mm before calculation • The result is rounded to one decimal place for comparison • 3.0 and 7.5 are referred to as the numeric thresholds in the step 2 below The test exclusions are applicable only when the minimum test separation distance is ≤ 50 mm and for transmission frequencies between 100 MHz and 6 GHz. When the minimum test separation distance is < 5 mm, a distance of 5 mm according to 5) in section 4.1 is applied to determine SAR test exclusion. Manufacturing tolerance Bluetooth Antenna 1 GFSK (Peak) Channel Channel 0 Channel 39 Channel 78 Target (dBm) 1.0 1.0 1.0 Tolerance ±(dB) 1.0 1.0 1.0 π/4DQPSK (Peak) Channel Channel 0 Channel 39 Channel 78 Target (dBm) 2.0 2.0 2.0 Tolerance ±(dB) 1.0 1.0 1.0 8DPSK (Peak) Channel Channel 0 Channel 39 Channel 78 Target (dBm) 3.0 3.0 3.0 Tolerance ±(dB) 1.0 1.0 1.0 GFSK BT LE 1M (Peak) Channel Channel 0 Channel 19 Channel 39 Target (dBm) -1.0 -1.0 -1.0 Tolerance ±(dB) 1.0 1.0 1.0 GFSK BT LE 2M(Peak) Channel Channel 0 Channel 19 Channel 39 Target (dBm) -1.0 -1.0 -1.0 Tolerance ±(dB) 1.0 1.0 1.0 2.4GHz WLAN IEEE 802.11b (PEAK) Frequency (MHz) Antenna 1 Antenna 2 2412 2442 2462 2412 2442 2462 Target (dBm) 1.0 1.0 1.0 1.0 1.0 1.0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 1.0 1.0 IEEE 802.11g (PEAK) Frequency (MHz) Antenna 1 Antenna 2 2412 2442 2462 2412 2442 2462 Target (dBm) 1.0 1.0 1.0 1.0 1.0 1.0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 1.0 1.0 IEEE 802.11n HT20 (PEAK) Frequency (MHz) Antenna 1 Antenna 2 2412 2442 2462 2412 2442 2462 Target (dBm) -2.0 -2.0 -2.0 -2.0 -2.0 -2.0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 1.0 1.0 IEEE 802.11n HT40 (PEAK) Frequency (MHz) Antenna 1 Antenna 2 2422 2442 2462 2422 2442 2462 Target (dBm) -2.0 -2.0 -2.0 -2.0 -2.0 -2.0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 1.0 1.0 5GHz WLAN Band 1 IEEE 802.11a (Average) Frequency (MHz) Antenna 1 Antenna 2 5180 5200 5240 5180 5200 5240 Target (dBm) 2.0 2.0 2.0 2.0 2.0 2.0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 1.0 1.0 IEEE 802.11n HT20 (Average) Frequency (MHz) Antenna 1 Antenna 2 5180 5200 5240 5180 5200 5240 Target (dBm) 1.0 1.0 1.0 1.0 1.0 1.0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 1.0 1.0 IEEE 802.11ac VHT20 (Average) Frequency Antenna 1 Antenna 2 (MHz) 5180 5200 5240 5180 5200 5240 Target (dBm) 1.0 1.0 1.0 1.0 1.0 1.0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 1.0 1.0 IEEE 802.11n HT40 (Average) Frequency (MHz) Antenna 1 Antenna 2 5190 5230 5190 5230 Target (dBm) 0 0 0 0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 IEEE 802.11ac VHT40 (Average) Frequency (MHz) Antenna 1 Antenna 2 5190 5230 5190 5230 Target (dBm) 0 0 0 0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 IEEE 802.11ac VHT80 (Average) Frequency (MHz) Antenna 1 Antenna 2 5210 5210 Target (dBm) -2.0 -2.0 Tolerance ± (dB) 1.0 1.0 5GHz WLAN Band 3 IEEE 802.11a (Average) Frequency (MHz) Antenna 1 Antenna 2 5745 5785 5825 5745 5785 5825 Target (dBm) 0 0 0 0 0 0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 1.0 1.0 IEEE 802.11n HT20 (Average) Frequency (MHz) Antenna 1 Antenna 2 5745 5785 5825 5745 5785 5825 Target (dBm) 0 0 0 0 0 0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 1.0 1.0 IEEE 802.11ac VHT20 (Average) Frequency (MHz) Antenna 1 Antenna 2 5745 5785 5825 5745 5785 5825 Target (dBm) 0 0 0 0 0 0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 1.0 1.0 IEEE 802.11n HT40 (Average) Frequency (MHz) Antenna 1 Antenna 2 5755 5795 5755 5795 Target (dBm) -2.0 -2.0 -2.0 -2.0 Tolerance ± (dB) 1.0 1.0 1.0 1.0 IEEE 802.11ac VHT40 (Average) Frequency (MHz) Antenna 1 Antenna 2 5755 5795 5755 5795…

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Global United Technology Services Co., Ltd. Report No.: GTSL202103000292F03 Authorized Signature: Robinson Lo Laboratory Manager This results shown in this test report refer only to the sample(s) tested, this test report cannot be reproduced, except in full, without prior written permission of the company. The report would be invalid without specific stamp of test institute and the signatures of compiler and approver. Page 1 of 49 1 Cover Page TEST REPORT Applicant: Elo Touch Solutions, Inc. Address of Applicant: 670 N McCarthy Blvd, Suite 100 Milpitas CA 95035, USA Manufacturer/Factory : Elo Touch Solutions, Inc. Address of Manufacturer/Factory : 670 N McCarthy Blvd, Suite 100 Milpitas CA 95035, USA Equipment Under Test (EUT) Product Name: Touch All-in-One Computer Model No.: ESY15I1D Trade Mark: Elo FCC ID: RBWESY15I1D Applicable standards: FCC CFR Title 47 Part 15 Subpart C Section 15.247 Date of sample receipt: Mar. 28, 2020 Date of Test: Mar. 28, 2020~Apr. 01, 2021 Date of report issued: Apr. 01, 2021 Test Result : PASS * * In the configuration tested, the EUT complied with the standards specified above. Report No.: GTSL202103000292F03 Global United Technology Services Co., Ltd. No. 123-128, Tower A, Jinyuan Business Building, No.2, Laodong Industrial Zone, Xixiang Road, Baoan District, Shenzhen, Guangdong, China 518102 Telephone: +86 (0) 755 2779 8480 Fax: +86 (0) 755 2779 8960 Page 2 of 49 2 Version Version No. Date Description 00 Apr. 01, 2021 Original Prepared By: Date: Apr. 01, 2021 Tested/Project Engineer Check By: Date: Apr. 01, 2021 Reviewer Report No.: GTSL202103000292F03 Global United Technology Services Co., Ltd. No. 123-128, Tower A, Jinyuan Business Building, No.2, Laodong Industrial Zone, Xixiang Road, Baoan District, Shenzhen, Guangdong, China 518102 Telephone: +86 (0) 755 2779 8480 Fax: +86 (0) 755 2779 8960 Page 3 of 49 3 Contents Page 1 COVER PAGE ...........................................................................................................................................1 2 VERSION ...................................................................................................................................................2 3 CONTENTS ...............................................................................................................................................3 4 TEST SUMMARY ......................................................................................................................................4 5 GENERAL INFORMATION .......................................................................................................................5 5.1 GENERAL DESCRIPTION OF EUT ..........................................................................................................5 5.2 TEST MODE .........................................................................................................................................7 5.3 DESCRIPTION OF SUPPORT UNITS ........................................................................................................7 5.4 DEVIATION FROM STANDARDS ..............................................................................................................7 5.5 ABNORMALITIES FROM STANDARD CONDITIONS ....................................................................................7 5.6 TEST FACILITY.....................................................................................................................................7 5.7 TEST LOCATION...................................................................................................................................7 6 TEST INSTRUMENTS LIST ......................................................................................................................8 7 TEST RESULTS AND MEASUREMENT DATA .....................................................................................10 7.1 ANTENNA REQUIREMENT ....................................................................................................................10 7.2 CONDUCTED EMISSIONS ....................................................................................................................11 7.3 CONDUCTED PEAK OUTPUT POWER ...................................................................................................14 7.4 20DB EMISSION BANDWIDTH ..............................................................................................................18 7.5 CARRIER FREQUENCIES SEPARATION .................................................................................................21 7.6 HOPPING CHANNEL NUMBER .............................................................................................................24 7.7 DWELL TIME ......................................................................................................................................26 7.8 PSEUDORANDOM FREQUENCY HOPPING SEQUENCE ...........................................................................30 7.9 BAND EDGE.......................................................................................................................................31 7.9.1 Conducted Emission Method ......................................................................................................31 7.9.2 Radiated Emission Method .........................................................................................................36 7.10 SPURIOUS EMISSION .........................................................................................................................38 7.10.1 Conducted Emission Method ..................................................................................................38 7.10.2 Radiated Emission Method .....................................................................................................41 8 TEST SETUP PHOTO ........................................................................................................…

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GTSL202103000292 Global United Technology Services Co., Ltd. No. 123-128, Tower A, Jinyuan Business Building, No.2, Laodong Industrial Zone, Xixiang Road, Baoan District, Shenzhen, Guangdong, China 518102 Telephone: +86 (0) 755 2779 8480 Fax: +86 (0) 755 2779 8960 Page 1 of 2 Product Name: Touch All-in-One Computer Test Model No.: ESY15I1D Test Setup Photo Radiated Emission GTSL202103000292 Global United Technology Services Co., Ltd. No. 123-128, Tower A, Jinyuan Business Building, No.2, Laodong Industrial Zone, Xixiang Road, Baoan District, Shenzhen, Guangdong, China 518102 Telephone: +86 (0) 755 2779 8480 Fax: +86 (0) 755 2779 8960 Page 2 of 2 Conducted Emission ------End------