RSNCM5000Bi-Directional Amplifier

Force5 Industrial 5-Band Cellular Booster for Commercial Offices, Institutions and Housing Complexes. User Guide This is NOT a CONSUMER device. It is designated for installation by FCC LICENSEES and QUALIFIED INSTALLERS. You MUST have an FCC LICENSE or express consent of an FCC Licensee to operate this device. Unauthorized use may result in significant forfeiture penalties, including penalties in excess of $100,000 for each continuing violation. WARNING SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected] CHAPTER 1: Introduction 1 1.1 - Package Contents 3 1.2 - Features & Benefits 3 1.3 - Additional Items Needed 3 1.4 - How It Works 4 CHAPTER 2: Safety 4 2.1 - Safety Warnings 4-5 CHAPTER 3: Planning 6 3.1 - Overview 6 3.2 - Exterior Antenna 7 3.3 - Interior Antennas 8 3.4 - Antenna Separation 9-10 3.5 - Calculating Signal Strength 10-11 3.6 - Booster Location 12 3.7 - Accessories 12 3.8 - Need Help? 12 CHAPTER 4: Installation 13 4.1 - Selecting the Locations 13 4.2 - Soft Installation 13 4.3 - Exterior Antenna 13-14 4.4 - Internal Antennas 15 4.5 - Mounting the Booster 16 CHAPTER 5: Configuration & Testing 17 5.1 - DIP Switches and Lights 17-18 5.2 - Initial Configuration 19 5.3 - Powering on the Booster 19 5.4 - Testing 19 5.5 - Adjusting the Booster 19-20 5.6 - Automatic Shutdown 20-21 CHAPTER 6: Warranty 21 6.1 - Warranty Periods 21 6.2 - Warranty Information 22 6.3 - Contact Information 23 SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected] 32 Introduction Introducing SureCall’s Force5, Industrial booster Please read this entire manual before proceeding. with the installation. This manual applies to the Force5 Industrial model 1.1 - Package Contents Your booster box contains the following items: • Force5 Booster. • Mounting kit (not shown). • DC power supply (not shown). • Wall anchors (not shown). 1.2 - Features & Benefits The Force5 Industrial booster offers the following features and benefits: • Powerful in-building booster with 31dB of adjustable gain level. • Extends cellular signals in areas with poor coverage due to geographical location and/or building design. • Suitable for large areas up to approximately 80,000 square feet depending on outside signal strength and carrier frequency. • Maximum output power is 3 watts EIRP for cellular, 2watts EIRP for PCS and 1 watt for AWS 1710-1755 MHz bands. Fixed stations operating in the 1710-1755 MHz bands are limited to a maximum antenna height of 10 meters above ground. • Automatic oscillation detection and protection system powers down the booster to prevent harm- ful radio interference. 1.3 - Additional Items Needed The Force5 booster requires the following additonal components for a complete installation: • External antenna (such as the SC-288W omni by SureCall). • Lightning protector (SC-LP). • Cable splitter if installing multiple antennas. • Sufficient SC-400 ultra low loss interior/exterior cable of 50 ohm. • Multiple antennas (such as the SC-222W, omnidirectional domes and/or SC-248W flat panel by SureCall). • Grounded surge suppressor for DC power supply. SC-288W SC-230W SC-100-L Note: Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prefix on all of our antennas, cables and accessories from CM to SC-. SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected] | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | [email protected] 54 1.4 - How It Works The Force5 booster amplifies cellular signals from the nearest tower to phones in a building and from those phones back to the tower to compensate for weak reception caused by distance, topography, building structure, and/or other reasons. The booster receives the signal from an outside antenna, amplifies that signal, and then rebroadcasts it via the interior antenna(s) where it is picked up by cellular phones, modems, and data cards. The interior antennas also pick up signals from cellular devices and pass them to the booster. The booster amplifies these signals and passes them to the exterior antenna for rebroadcast back to the tower. CHAPTER 2: Safety This chapter contains important safety information designed to prevent personal injury, equipment malfunction, and/or radio interference. You are responsible for ensuring a safe installation. 2.1 - Safety Warnings • You are responsible for knowing and following all applicable codes and regulations and for obtaining all required permits and inspections. • Follow all safety precautions contained in this Installation Manual. • The installation process may require working in high locations such as roofs and/or ladders. Follow ap- plicable safety regulations and best practices to avoid falling. Take care not to drop objects off any high area. Cordon off ground areas directly below roof or ladder work when possible. • Always use appropriate personal protective equipment such as goggles, gloves, hard hat, etc. as needed and as required. Safety WARNING: FAILURE TO EXERCISE CAUTION WHEN WORKING IN HIGH AREAS COULD CAUSE A FALL AND PERSONAL INJURY. • Some components may be heavy and/or bulky. Always use proper lifting and carrying techniques when handling components, especially when working on a ladder, roof, or other area with a fall hazard. • The exterior antenna must not be co-located or operating in conjunction with any other antenna. • Always use a properly installed SureCall lightning protector between the exterior antenna and the booster. • Always power off the booster before working on the roof of the building or anywhere in close proximity to the external antenna. • Allow at least 24 inches (60cm) of separation between interior antennas and humans or animals. • Allow at least 24 inches (60cm) of separation between exterior antennas and all persons. • Comply with all antenna separation requirements to prevent signal oscillation. CAUTION: SIGNAL OSCILLATION CAN CAU…

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FCC Confidential Authorization March 13 th , 2012 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of RSNCM5000 In accordance with Sections 0.457 and 0.459 of the Commission’s Rules, Cellphone- Mate Inc. hereby requests long-term confidential treatment of information accompanying this application as outlined below:  Block Diagram  Schematics  Operation Description  Part list The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely, Hongtao Zhan CEO Cellphone-Mate Inc. Cellphone-Mate Inc. 48820 Kato Rd. Suite 300B, Fremont, CA 94538 Tel: 1 888 365 MATE (6283) Fax: 510 996 7250 http://www.cellphone-mate.com 48820 Kato Rd. Suite 300B, Fremont, CA 94538

Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 122 of 126 FCC Part 22H/24E/27 Test Report 12 Exhibit C- EUT Photos 12.1 EUT Top View 12.2 EUT - Bottom View Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 123 of 126 FCC Part 22H/24E/27 Test Report 12.3 EUT - Port View (1) 12.4 EUT - Port View (2) Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 124 of 126 FCC Part 22H/24E/27 Test Report 12.5 EUT – Side View

Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 118 of 125 FCC Part 22H/24E/27 Test Report 10 Exhibit A - FCC ID Labeling Requirements 10.1 FCC ID Label Requirement FCC § 2.925 Identification of equipment (a) Each equipment covered in an application for equipment authorization shall bear a nameplate or label listing the following: (1) FCC Identifier consisting of the two elements in the exact order specified in §2.926. The FCC Identifier shall be preceded by the term FCC ID in capital letters on a single line, and shall be of a type size large enough to be legible without the aid of magnification. Example: FCC ID XXX123. XXX—Grantee Code 123—Equipment Product Code 10.2 FCC ID Label Content FCC ID: XXX-XXXXXX Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 119 of 125 FCC Part 22H/24E/27 Test Report 10.3 FCC Label Location on EUT Label here

Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 125 of 126 FCC Part 22H/24E/27 Test Report 12.6 EUT – PCB Top View 12.7 EUT – PCB Bottom View Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 126 of 126 FCC Part 22H/24E/27 Test Report 12.8 EUT – AC/DC Adapter View --- END OF REPORT ---

Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 114 of 125 FCC Part 22H/24E/27 Test Report 9 FCC §1.1307(B)(1) & §2.1091 - RF Exposure 9.1 Applicable Standard According to §1.1310 and §2.1091 (Mobile Devices) RF exposure is calculated. Limits for General Population/Uncontrolled Exposure Frequency Range (MHz) Electric Field Strength (V/m) Magnetic Field Strength (A/m) Power Density (mW/cm 2 ) Averaging Time (minute) Limits for General Population/Uncontrolled Exposure 0.3-1.34 614 1.63 *(100) 30 1.34-30 824/f 2.19/f *(180/f 2 ) 30 30-300 27.5 0.073 0.2 30 300-1500 / / f/1500 30 1500-100,000 / / 1.0 30 Note: f = frequency in MHz * = Plane-wave equivalent power density 9.2 MPE Prediction Predication of MPE limit at a given distance, Equation from OET Bulletin 65, Edition 97-01 S = PG/4R² Where: S = power density P = power input to antenna G = power gain of the antenna in the direction of interest relative to an isotropic radiator R = distance to the center of radiation of the antenna 9.3 Test Result Cellular Band UL: Maximum peak output power at antenna input terminal (dBm): 28.19 Maximum peak output power at antenna input terminal (mW): 659.17 Prediction distance (cm): 35 Prediction frequency (MHz): 836.6 Antenna Gain, typical (dBi): 14 Cable Loss (dB) 3.6 Maximum Antenna Gain+ Cable Loss (numeric): 10.96 Power density at predication frequency and distance (mW/cm 2 ): 0.4695 MPE limit for uncontrolled exposure at predication frequency (mW/cm 2 ): 0.5577 Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 115 of 125 FCC Part 22H/24E/27 Test Report Cellular Band DL: Maximum peak output power at antenna input terminal (dBm): 26.6 Maximum peak output power at antenna input terminal (mW): 457.09 Prediction distance (cm): 35 Prediction frequency (MHz): 881.6 Antenna Gain, typical (dBi): 14 Cable Loss (dB) 3.6 Maximum Antenna Gain+ Cable Loss (numeric): 10.96 Power density at predication frequency and distance (mW/cm 2 ): 0.3256 MPE limit for uncontrolled exposure at predication frequency (mW/cm 2 ): 0.5877 PCS Band UL: Maximum peak output power at antenna input terminal (dBm): 26.38 Maximum peak output power at antenna input terminal (mW): 434.51 Prediction distance (cm): 35 Prediction frequency (MHz): 1880 Antenna Gain, typical (dBi): 14 Cable Loss (dB) 8.0 Maximum Antenna Gain+ Cable Loss (numeric): 3.98 Power density at predication frequency and distance (mW/cm 2 ): 0.1124 MPE limit for uncontrolled exposure at predication frequency (mW/cm 2 ): 1.0 PCS Band DL: Maximum peak output power at antenna input terminal (dBm): 26.89 Maximum peak output power at antenna input terminal (mW): 488.65 Prediction distance (cm): 35 Prediction frequency (MHz): 1960 Antenna Gain, typical (dBi): 14 Cable Loss (dB) 8.0 Maximum Antenna Gain+ Cable Loss (numeric): 3.98 Power density at predication frequency and distance (mW/cm 2 ): 0.1264 MPE limit for uncontrolled exposure at predication frequency (mW/cm 2 ): 1.0 Note: To meet 33 dBm (2 watts) EIRP limit in PCS band, the gain of antenna used with this booster must be offset by coaxial cable loss such that the antenna gain less cable loss does not exceed 6 dBi. Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 116 of 125 FCC Part 22H/24E/27 Test Report Lower LTE Band UL: Maximum peak output power at antenna input terminal (dBm): 23.85 Maximum peak output power at antenna input terminal (mW): 242.66 Prediction distance (cm): 35 Prediction frequency (MHz): 701 Antenna Gain, typical (dBi): 14 Cable Loss (dB) 3.6 Maximum Antenna Gain+ Cable Loss (numeric): 10.96 Power density at predication frequency and distance (mW/cm 2 ): 0.1728 MPE limit for uncontrolled exposure at predication frequency (mW/cm 2 ): 0.4673 Lower LTE Band DL: Maximum peak output power at antenna input terminal (dBm): 24.19 Maximum peak output power at antenna input terminal (mW): 262.42 Prediction distance (cm): 35 Prediction frequency (MHz): 744 Antenna Gain, typical (dBi): 14 Cable Loss (dB) 3.6 Maximum Antenna Gain+ Cable Loss (numeric): 10.96 Power density at predication frequency and distance (mW/cm 2 ): 0.1869 MPE limit for uncontrolled exposure at predication frequency (mW/cm 2 ): 0.4960 Upper LTE Band UL: Maximum peak output power at antenna input terminal (dBm): 23.96 Maximum peak output power at antenna input terminal (mW): 248.89 Prediction distance (cm): 35 Prediction frequency (MHz): 782 Antenna Gain, typical (dBi): 14 Cable Loss (dB) 3.6 Maximum Antenna Gain+ Cable Loss (numeric): 10.96 Power density at predication frequency and distance (mW/cm 2 ): 0.1773 MPE limit for uncontrolled exposure at predication frequency (mW/cm 2 ): 0.5213 Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 117 of 125 FCC Part 22H/24E/27 Test Report Upper LTE Band DL: Maximum peak output power at antenna input terminal (dBm): 24.32 Maximum peak output power at antenna input terminal (mW): 270.40 Prediction distance (cm): 35 Prediction frequency (MHz): 747 Antenna Gain, typical (dBi): 14 Cable Loss (dB) 3.6 Maximum Antenna Gain+ Cable Loss (numeric): 10.96 Power density at predication frequency and distance (mW/cm 2 ): 0.1926 MPE limit for uncontrolled exposure at predication frequency (mW/cm 2 ): 0.4980 AWS Band UL: Maximum peak output power at antenna input terminal (dBm): 24.53 Maximum peak output power at antenna input terminal (mW): 283.79 Prediction distance (cm): 35 Prediction frequency (MHz): 1732.4 Antenna Gain, typical (dBi): 14 Cable Loss (dB) 9 Maximum Antenna Gain+ Cable Loss (numeric): 3.16 Power density at predication frequency and distance (mW/cm 2 ): 0.0583 MPE limit for uncontrolled exposure at predication frequency (mW/cm 2 ): 1.0 AWS Band DL: Maximum peak output power at antenna input terminal (dBm): 24.49 Maximum peak output power at antenna input terminal (mW): 281.19 Prediction distance (cm): 35 Prediction frequency (MHz): 2112.4 Antenna Gain, typical (dBi): 14 Cable Loss (dB) 9 Maximum …

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Note: This test report is prepared for the customer shown above and for the device described herein. It may not be duplicated or used in part without prior written consent from Bay Area Compliance Laboratories Corp. This report must not be used by the customer to claim product certification, approval, or endorsement by NVLAP*, NIST, or any agency of the Federal Government. * This report may contain data that are not covered by the NVLAP accreditation and are marked with an asterisk “*” (Rev.2) FCC PART 22H, 24E, & 27 TEST AND MEASUREMENT REPORT For Cellphone-Mate, Inc 48820 Kato Rd. Suite 300B Fremont, CA 94538 FCC ID: RSNCM5000 Report Type: Original Report Product Type: In-building Amplifier Test Engineer: Lionel Lara Report Number: R1203141-222427 Report Date: 2012-04-24 Reviewed By: Victor Zhang EMC/RF Lead Prepared By: (84) Bay Area Compliance Laboratories Corp. 1274 Anvilwood Avenue, Sunnyvale, CA 94089, USA Tel: (408) 732-9162 Fax: (408) 732 9164 Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 2 of 126 FCC Part 22H/24E/27 Test Report TABLE OF CONTENTS 1 GENERAL INFORMATION ............................................................................................................................... 5 1.1 PRODUCT DESCRIPTION FOR EQUIPMENT UNDER TEST (EUT)........................................................................... 5 1.2 MECHANICAL DESCRIPTION.............................................................................................................................. 5 1.3 OBJECTIVE......................................................................................................................................................... 5 1.4 RELATED SUBMITTAL(S)/GRANT(S)................................................................................................................... 5 1.5 TEST METHODOLOGY........................................................................................................................................ 5 1.6 MEASUREMENT UNCERTAINTY.......................................................................................................................... 6 1.7 TEST FACILITY................................................................................................................................................... 6 2 SYSTEM TEST CONFIGURATION .................................................................................................................. 7 2.1 JUSTIFICATION................................................................................................................................................... 7 2.2 EUT EXERCISE SOFTWARE................................................................................................................................7 2.3 EQUIPMENT MODIFICATIONS............................................................................................................................. 7 2.4 EUT INTERNAL CONFIGURATION...................................................................................................................... 7 2.5 LOCAL SUPPORT EQUIPMENT LIST AND DETAILS.............................................................................................. 7 2.6 POWER SUPPLY AND LINE FILTERS.................................................................................................................... 7 2.7 INTERFACE PORTS AND CABLING...................................................................................................................... 7 3 SUMMARY OF TEST RESULTS........................................................................................................................ 8 4 FCC §2.1046, §22.913, §24.232 & §27.50 – RF OUTPUT POWER................................................................... 9 4.1 APPLICABLE STANDARD.................................................................................................................................... 9 4.2 TEST PROCEDURE.............................................................................................................................................. 9 4.3 TEST EQUIPMENT LIST AND DETAILS................................................................................................................ 9 4.4 TEST ENVIRONMENTAL CONDITIONS................................................................................................................. 9 4.5 TEST RESULTS................................................................................................................................................. 10 5 FCC §2.1049, §22.917, §24.238 & §27.53 - OCCUPIED BANDWIDTH......................................................... 17 5.1 APPLICABLE STANDARD.................................................................................................................................. 17 5.2 TEST PROCEDURE............................................................................................................................................ 17 5.3 TEST EQUIPMENT LIST AND DETAILS.............................................................................................................. 17 5.4 TEST ENVIRONMENTAL CONDITIONS............................................................................................................... 17 5.5 TEST RESULTS................................................................................................................................................. 18 6 FCC §2.1053, §22.917, §24.238 & §27.53 - SPURIOUS RADIATED EMISSIONS ....................................... 55 6.1 APPLICABLE STANDARD.................................................................................................................................. 55 6.2 TEST PROCEDURE............................................................................................................................................ 55 6.3 TEST EQUIPMENT LIST AND DETAILS............…

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Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 120 of 125 FCC Part 22H/24E/27 Test Report 11 Exhibit B - Test Setup Photographs 11.1 Radiated Emissions - Front View 11.2 Radiated Emissions - Rear View (Below 1 GHz) Cellphone-Mate, Inc. FCC ID: RSNCM5000 Report Number: R1203141-222427 Page 121 of 125 FCC Part 22H/24E/27 Test Report 11.3 Radiated Emissions - Rear View (Above 1 GHz)