SWN-TD13URDOG TRAINING DEVICE

1 ARC EXPANDABLE TO A 2-DOG SYSTEM Owner's Manual Please read this manual thoroughly before operating the ARC training e-collar. 2 IMPORTANT SAFETY AND PRODUCT INFORMATION WARNING Please read all safety and product information below before using your Dogtra product. Failure to follow these safety instructions could result in injury to you, your dog and others, or it could result in damage to your Dogtra product or other property. PRODUCT SAFETY Training Methods Dogtra products may be used with a variety of training methods. However, each dog may have a different reaction to training methods and to Dogtra products. Closely observe your dog when determining the right training method to use with your Dogtra product. Aggressive Dogs Do not use Dogtra products with aggressive dogs as such dogs may react adversely and cause injury to people or other dogs. Seek the assistance of a dog-training specialist or veterinarian when dealing with aggressive dogs. Children Dogtra products are not toys. Adult supervision and close attention are necessary when Dogtra products are used by or near children. PRODUCT DAMAGE Electrical Product Your Dogtra product contains electrical components and batteries. Do not use or keep your product near heat or flammable sources. Such use or storage may damage your 3 product and/or cause fire, explosion, injury, or property damage. Medical Device Interference Dogtra products contain electrical and magnetic components that emit low level electromagnetic waves and radio frequencies. These electromagnetic waves or radio frequencies may interfere with pacemakers, defibrillators, or other medical devices. Consult your physician or medical device maker before using your medical device with a Dogtra product. If you think that your Dogtra product is interfering with your pacemaker, defibrillator, or other medical device, stop using the Dogtra product. Inadvertent Activation The digital microprocessor offers thousands of unique codes to eliminate frequency match-up with other Dogtra e-collars. The Constant button will automatically shut down after being held down for 12 seconds or more as a safety feature. UNAUTHORIZED USE Your Dogtra product should be used only in a humane manner to train and educate your dog. Dogtra products are not intended for use in any other manner nor are they intended for use with other animals or with humans. BAT TE RY Your Dogtra product contains batteries. Take care when removing and installing batteries as your fingers may get caught. Dispose of batteries as provided by your local regulations. Do not disassemble, crush, heat, or otherwise alter the battery as it may cause fire, injury or property damage. 4 AT A GLANCE ................................................................ MAIN FEATURES ........................................................... OVERVIEW ..................................................................... UNDERSTANDING YOUR TRAINING SYSTEM TURNING THE ARC ON/OFF ............................... TRANSMITTER BUTTON FUNCTION ................. RECEIVER FITTING ................................................ FINDING THE RIGHT STIMULATION .................. MAXIMIZING THE DISTANCE ............................... LED INDICATOR ...................................................... CHARGING THE BATTERY ................................... HANDHELD TRANSMITTER LCD ........................ ATTACHING THE BELT CLIP ................................. USING THE TEST LIGHT ........................................ GENERAL TRAINING TIPS ......................................... MAINTENANCE ............................................................. TROUBLESHOOTING GUIDE ..................................... WARRANTY AND REPAIR INFORMATION ............ 5 6 7 9 10 12 13 13 14 15 17 19 20 22 24 25 27 CONTENTS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 5 Optional Accessories Auto Charger Dogtra’s auto chargers are designed for use with a 10 volt car outlet. European Charger Dogtra’s European chargers are designed for use with a 230 volt AC electrical outlet. To purchase accessories, please visit www.dogtra.com or call customer service at (888) 811-9111. ReceiverTransmitter Battery Charger Splitter Cable Belt ClipTest LightOwner's Manual AT A GLANCE 6 M AI N FE ATU R E S • 3/4-mile range • Fully waterproof system • Two stimulation types - Nick & Constant stimulation • Rheostat Dial with stimulation levels 0-127 • Pager vibration • Ergonomic slim receiver design • LCD screen • Enhanced contact points • Checkered grip on handheld transmitter • For dogs as small as 15 lbs • Medium output receiver • 2-hour rapid charge lithium polymer batteries 7 OVERVIEW Antenna Rheostat Dial On/Off Button Belt Clip On/Off Magnetic Red Dot Battery Charging Receptacle & Rubber Plug 2nd Dog Pager (Orange Button) LCD Screen 1st Dog Pager (Gray Button) 1st Dog Nick & Constant (Gray Button) LED Indicator Light Nick/ Constant Toggle Switch 2nd Dog Nick & Constant (Orange Button) ARC Transmitter 8 Contact Points Collar Strap Battery Charging Receptacle & Rubber Plug LED Indicator Light On/Off Magnetic Red Dot ARC Receiver 9 1. Turning the ARC On/Off To turn the transmitter on, hold down the button on the right side of the transmitter until the LCD screen illuminates. To turn the transmitter off, hold down the button on the right side of the transmitter until the LCD screen shuts off. On/Off Button UNDERSTANDING YOUR TRAINING SYSTEM To turn the receiver on, place the magnetic red dot on the back of the transmitter to the red dot on the receiver. Hold the two red dots together for a moment until the LED light on the receiver comes on. To turn off the unit, repeat the same procedure holding the two red dots together momentarily. The LED light will turn red for a brief moment indicating that the receiver is now shut off. 10 Nick & Constant Toggle Switch Located on the face of the transmitter is a toggle switch. The toggle switch has a setting for Nick and another for Constant. The color-…

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Date: 1/16/2024 Federal Communications Commissions Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 RE: CFR 47 § 2.911 (d)(5) Attestation FCC ID: SWN-TD13UR FRN: 0022628036 1.Dogtra Co., Ltd. (“the applicant”) certifies that the equipment for which authorization is sought is not “covered” equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. 2.Dogtra Co., Ltd. (“the applicant”) certifies that, as of the date of the filing of the application, the applicant is not identified on the Covered List as an entity producing “covered” equipment and is not an affiliate or subsidiary of an entity identified on the Covered List. Sincerely yours, Signature Name: Yong Byeong Chae Job Title: Associate manager Company Name: Dogtra Co., Ltd.

Date: 1/16/2024 Federal Communications Commissions Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 RE: CFR 47 § 2.911 (d)(7) Agent Designation Attestation FCC ID: SWN-TD13UR Grantee FRN: 0022628036 Dogtra Co., Ltd. (“the applicant”) as required by section 2.911(d)(7), designates the following agent, located in the United States, for purposes of acting as the applicant’s agent for service of process. The applicant acknowledges that they will maintain an agent for no less than one year after the grantee has terminated all marketing and importation or the conclusion of any Commission-related proceeding involving the equipment. The applicant further acknowledges their responsibility under CFR 47 § 2.929(c) to inform the FCC whenever the agent information changes. U.S. Agent Information: FCC FRN: 0033422338 Contact Person: Eui Jung Kim Company Name: Dogtra Company Company Address: 12322 Monarch St., Garden Grove, CA 92841 U.S.A. Email: [email protected] Sincerely yours, Signature Name: Yong Byeong Chae Job Title: Associate manager Company Name: Dogtra Co., Ltd.

Date: 12/27/2023 Federal Communications Commision Equipment Authorization branch 7435 Oakland Mills Road Columbia, MD 21046 To whom it may concern: I, the undersigned, hereby authorize UL Korea, Ltd. Suwon Laboratory to act on our behalf in all manners relating to application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by UL Korea, Ltd. Suwon Laboratory on our behalf shall have the same effect as acts of our own. I, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 853(a). In authorizing UL Korea as our representative, we still recognize that we are responsible to: a) fulfill the requirements for the scope of certification requested, including implementing any appropriate changes requested by UL Verification Services Telecommunications Certification Body (TCB) and / or the FCC; b) supply any and all information needed for the evaluation of the products for which certification is sought; c) make claims regarding certification only in respect of the scope for which certification has been granted; d) not use our product certification in such a manner as to bring the TCB or FCC into disrepute and to not make any statement regarding product certification which the TCB or FCC may consider misleading or unauthorized; e) discontinue use of all advertising matter that contains any reference thereto and complies with any and all actions required by the FCC upon suspension or cancellation of certification; f) use certification only to indicate that products are certified in conformity with specified standards; g) endeavor to ensure that no certificate or report or any part thereof is used in a misleading manner, and any copies of the grants/certificates shall be reproduced in their entirety; h) comply with the requirements of the TCB and FCC, including the use of marks and label information prescribed for the scope of certification, when making reference to product certification in communication media such as documents, brochure or advertisements; i) comply with the requirements for certification, supply any information needed for evaluation of products to be certified and, where applicable, make provision for the participation of observers; j) ensure that products marketed under the scope of the requested certification continue to comply with the certification requirements; k) provide a sample of a production unit for testing within 30 days of the request should this product be selected as part of either the TCB’s or the FCC’s market surveillance requirements; l) keep a record of all complaints relating to product’s compliance with requirements of relevant standard; make records available to UL or FCC when requested; take appropriate action with respect to such complaints and any deficiencies found in the product that affect compliance with requirements for certification; document the actions taken with respect to complaints and/or deficiencies; m) inform the TCB immediately of any changes that may affect its ability to comply with the certification requirements. This authorization is valid until further written notice from the applicant. Sincerely Yours, Yong Byeong Chae / Associate Manager Dogtra Co., Ltd.

Date: 12/27/2023 Attn: FCC Office of Engineering and Technology / UL Verification Services TCB Subject: Request for Confidentiality F CC ID: SWN-TD13UR T o Whom It May Concern: Pursuant to the provisions of Sections 0.457 and 0.459 of the Commission’s rules (47 CFR §§ 0.457, 0.459), we are requesting the Commission to withhold the following attachments as confidential document from public disclosure indefinitely. •S chematic Diagram •Block Diagram •Parts List •PCB Layout Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Best Regards, Yong Byeong Chae / Associate Manager Dogtra Co., Ltd.

Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 External Photo Applicant Name : Dogtra Co., Ltd. Product Name : DOG TRAINING DEVICE Model Name : ARC Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Front Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Front Rear Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Left Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Right Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Top Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Bottom Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Port 1 Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Port 2 Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Label location Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Label

Label and location Label location

Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Internal Photo Applicant Name : Dogtra Co., Ltd. Product Name : DOG TRAINING DEVICE Model Name : ARC Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Inside Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Main Board Front Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Main Board Rear Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Battery Front Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Battery Rear Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 AC/DC Adapter Front Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 AC/DC Adapter Rear Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 AC/DC Adapter Label

Report No. : KST-FCC-220006(1) KST-FCC-EMC-Rev.0.7 Page: 2 / 29 This report shall not be reproduced except in full without the written approval of KOSTEC Co., Ltd. Revision History of Test Report Rev. Revisions Effect page Reviewed Date - Initial issue All Chang-Ho, Lee Mar. 10, 2022 1 Added describe antenna height in Fig.2 All Chang-Ho, Lee Jan. 03, 2024 Report No. : KST-FCC-220006(1) KST-FCC-EMC-Rev.0.7 Page: 3 / 29 This report shall not be reproduced except in full without the written approval of KOSTEC Co., Ltd. Contents 1. General Information ······································································································· 4 1.1 Information of EUT ········································································································· 4 1.2 Applicants Information ···································································································· 4 2. Information of Testing Laboratory ······················································································ 5 3. Test System Configuration ······························································································· 6 3.1 Operation Environment ··································································································· 6 3.2 Measurement Uncertainty ································································································ 6 3.3 Sample calculation ········································································································· 6 4. Condition and Procedure for Test activities ·········································································· 7 4.1 Configuration of EUT ······································································································ 7 4.2 Used Peripherals ··········································································································· 7 4.3 Used cables ················································································································· 7 4.4 EUT Test Configuration ··································································································· 8 4.5 Operating conditions ······································································································ 9 5. Summary of Test Results ······························································································· 10 5.1 Modification to the EUT ································································································· 10 5.2 Summary of Test Results ······························································································· 10 6. Test Results ···················································································································· 11 6.1 Conducted Emission ···································································································· 11 6.2 Radiated Emission ······································································································ 15 7. Test Setup and EUT Photographs ··················································································· 24 Report No. : KST-FCC-220006(1) KST-FCC-EMC-Rev.0.7 Page: 4 / 29 This report shall not be reproduced except in full without the written approval of KOSTEC Co., Ltd. 1. General Information 1.1 Information of EUT Product Name DOG TRAINING DEVICE Model Name ARC Serial No. None Type of Sample Tested Pre-production Supplied Power for Test AC 120 V, 60 ㎐, (Battery) DC 3.7 V, 280 mAh, 1.04 Wh AC/DC Adapter (for EUT) M/N : MKC-1001500S Manufacturer : Dogtra Input : AC 100 - 240 V, 50/60 ㎐, 0.4 A Output : DC 10 V, 1500 mA Port DC In, DC Out Whether or not ground Without-ground This information was provided by the applicants Clock used 4 ㎒ High Frequency Used 27.195 ㎒ Operating Frequency 27.195 ㎒ Hardware Version Rer0.1 Software Version ARC_R3000 Model differences Model name Difference Tested (checked) - - - 1.2 Applicants Information Applicant Dogtra Co., Ltd. Address 35, Namdongdong-ro 33beon-gil, Namdong-gu, Incheon 21694 Rep. of KOREA Telephone No. +82-32-812-2445 Facsimile No. +82-32-812-2449 Contact person Park In jun ([email protected]) Report No. : KST-FCC-220006(1) KST-FCC-EMC-Rev.0.7 Page: 5 / 29 This report shall not be reproduced except in full without the written approval of KOSTEC Co., Ltd. 2. Information of Testing Laboratory Test laboratory and address KOSTEC Co., Ltd. 28(175-20,Annyeong-dong)406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Telephone Number: 82-31-222-4251 Facsimile Number: 82-31-222-4252 Registration information KOLAS No.: KT232 RRA(National Radio Research Agency): KR0041 FCC Designation No.: KR0041 IC Designation No.: KR0041 VCCI Membership No. : 2005 VCCI Registration No. of EMI site: R-14202 / C-14685 / G-10834 / T-12225 Route Map of Measurement Facility KOSTEC Co., Ltd. Report No. : KST-FCC-220006(1) KST-FCC-EMC-Rev.0.7 Page: 6 / 29 This report shall not be reproduced except in full without the written approval of KOSTEC Co., Ltd. 3. Test System Configuration 3.1 Operation Environment Test Items Test date Temp (°C) Humidity (%R.H.) Conducted Emissions Dec. 15, 2021 21 43 Radiated Emission (Below 1 ㎓) Dec. 21, 2021 Feb. 25, 2022 20 22 42 41 Radiated Emission (Above 1 ㎓) Feb. 25, 2022 23 40 3.2 Measurement Uncertainty Test Items k p Expanded Uncertainty Note Conducted Emissions 2 ±3.62 ㏈ - Radiated Emission (Below 1 ㎓) 2 ±4.26 ㏈ - Radiated Emission (Above 1 ㎓) 2 ±3.58 ㏈ - 3.3 Sample calculation Conducted Emission The field strength is calculated by adding the LISN factor, cable loss from the measured reading. The sample calculation is as follows: FS = MR + Factor MR = Meter Reading Factor = Ant. Factor, Cable Loss, etc If MR is 30 ㏈, LISN Factor 1 ㏈, CL 1 ㏈ The result (MR) is 30 + 1 + 1 = 32 ㏈㎶ Report No. : KST-FCC-220006(1) KST-FCC-EMC-Rev.0.7 Page: 7 / 29 This report shall not be reproduced except …

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Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 TEST Set UP Photo Applicant Name : Dogtra Co., Ltd. Product Name : DOG TRAINING DEVICE Model Name : ARC Test Mode : - Mode 1 : Charge Mode - Mode 2 : Vibration Mode - Mode 3 : Electric Mode Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 [ Mode 1 ] Conducted Emission (Front) Conducted Emission (Rear) Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Radiated Emission (Below 1 ㎓) (Front) Radiated Emission (Below 1 ㎓) (Rear) Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Radiated Emission (Front)_Above 1 ㎓ Radiated Emission (Rear)_Above 1 ㎓ Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 [ Mode 2 ] Conducted Emission (Front) N/A Conducted Emission (Rear) N/A Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Radiated Emission (Below 1 ㎓) (Front) Radiated Emission (Below 1 ㎓) (Rear) Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Radiated Emission (Front)_Above 1 ㎓ Radiated Emission (Rear)_Above 1 ㎓ Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 [ Mode 3 ] Conducted Emission (Front) N/A Conducted Emission (Rear) N/A Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Radiated Emission (Below 1 ㎓) (Front) Radiated Emission (Below 1 ㎓) (Rear) Head office & Test Lab: 28(175-20,Annyeong-dong) 406-gil sejaro, Hwaseong-si Gyeonggi-do, Korea Tel: +82-31-222-4251 / Fax: +82-31-222-4252 Radiated Emission (Front)_Above 1 ㎓ Radiated Emission (Rear)_Above 1 ㎓