UGCM11Bluetooth Headset

30 Troubleshooting & FAQ Problem: You cannot turn the headset on. Cause: This may be due to a malfunction with the battery. Solution: Reactivate the headset by connecting it to the AC adapter and leave the headset to charge for 8 hours. Cause: The headset has been left unused for too long causing the battery to completely discharge. Solution: Reactivate the headset by connecting it to the AC adapter and leave the headset to charge for 8 hours. Problem: The red light does not come on during charging. Cause: The battery is already fully charged. Solution: Disconnect the mini USB plug from the headset and the headset should be ready to use. Cause: The headset has been left unused for too long causing the battery to completely discharge. Solution: Reactivate the headset by connecting it to the AC adapter and leave the headset to charge for 8 hours. Problem: The headset is connected to the Bluetooth®-enabled device, but doesn’t work properly. Cause: This may be due to a connection failure between the device and the headset. Solution: Reset the device by turning it o and then back on again. Then turn the headset o and turn it on again to re-establish the connection. Problem: You cannot hear the ringtone for an incoming call. Cause: This can happen if the phone is set to silent mode or if the ringtone has been disabled. Solution: Change the phone settings to enable the incoming call ringtone. Problem: There is static noise during conversations. Cause: The headset uses radio frequency waves at the lowest transmission power levels possible in order that minimum battery power is used, at the same time as meeting the signal eciency standards for Bluetooth® Class 2. The distance between the headset and device should be kept to a minimum wherever possible. Solution: For optimum sound quality, wear the headset on the same side of your body as the mobile phone. Problem: The headset has been unexpectedly disconnected, or you cannot answer calls using the headset. Cause: It is a normal feature of the headset to go into low-energy mode after 90 minutes of inactivity. Many Bluetooth®-enabled devices support this mode, however, if your mobile phone does not support this, the headset will disconnect from the device. Solution: Press the FUNCTION button once to reconnect and answer the call. It may, however, take an extra 2-3 seconds to make the connection. Problem: The headset incorrectly performs a function, or the control buttons don’t work as expected. Cause: This may be due to improper usage or it is likely that the headset has been stored at too high temperature which can cause the processor chip to malfunction. Solution: The headset should be reset. Press and hold down the VOLUME UP, VOLUME DOWN and FUNCTION buttons simultaneously for approximately 10 seconds. The red light will ashes 1 time to indicate a headset shutdown and reset. Then press the FUNCTION button once more to restart the headset for normal use. Care and maintenance The headset has been designed and produced using the latest technology, and should be looked after carefully. The following recommendations will help you to use the headset in accordance with the requirements of the warranty, and will help to extend its lifetime. • Avoid storing the headset in humid, dusty or moist conditions, or at temperatures over 45ºC. These conditions may cause the electronic components to degrade. • Avoid storing the headset in very cold conditions (below -10ºC). When the headset is turned on at these temperatures, condensa- tion is created inside the headset and may damage the electronic circuits. • Avoid using the headset in very hot conditions, as the heat may shorten the lifespan of the electronic equipment and may also damage the battery. • Avoid knocking or shaking the headset. Careless usage may damage the internal circuits. • Do not clean the headset with strong chemicals or substances, as they may damage its surface. • Do not attempt to open the headset. The battery is not user-replaceable and replacing it will invalidate the warranty. These recommendations will help to extend the lifetime of your headset. If you have any problems with the headset, please refer to the warranty section of this guide. Certication and safety approvals FCC This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions. • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. CE This product is CE marked according to provisions of the R&TTE Directive. Bluetooth® The Bluetooth® trademark and logos are owned by Bluetooth® SIG, Inc. and any use of such trademarks by Argard are under license. Warranty Argard Co., Ltd, the producer of this Bluetooth® headset, guarantees to provide quality after-sales support and service to buyers or users of this product, under the following conditions: 1. The product warranty is valid for a period of one (1) year from the date of purchase. 2. The buyer must produce a receipt or other documentation showing the date, time and place where the product was purchased. 3. The buyer is not covered by this warranty under the following conditions. • The product has been damaged due to improper usage or storage, falling or being dropped hard on the ground, or coming into direct contact with steam or water. • The product has been repaired or modified by an unauthorized person. • The product has been sent for repairs after the warranty has expired, in which case the company will charge for the service at the normal cost. • The battery has been modified, or an unsuitable battery has been used. • Charging equipment other than that provided with the headset has been used. 4. If a problem occurs during the warranty period, the buyer should send or take the product to the original vendor. All information regarding this warranty or the product may be modified without notice. www.argard.com 10. Voice dialin…

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REGISTRATION NUMBER: H1M20801-6575-C-1 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 1 of 13 Appendix A. Pictures REGISTRATION NUMBER: H1M20801-6575-C-1 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 2 of 13 REGISTRATION NUMBER: H1M20801-6575-C-1 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 3 of 13 REGISTRATION NUMBER: H1M20801-6575-C-1 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 4 of 13 REGISTRATION NUMBER: H1M20801-6575-C-1 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 5 of 13 REGISTRATION NUMBER: H1M20801-6575-C-1 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 6 of 13 REGISTRATION NUMBER: H1M20801-6575-C-1 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 7 of 13 REGISTRATION NUMBER: H1M20801-6575-C-1 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 8 of 13 REGISTRATION NUMBER: H1M20801-6575-C-1 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 9 of 13

ARGARD M11FCC ID :UGCM11 FCC ID :UGCM11 ACTUAL SIZE1.15 X 2.4 CM LabelLabel Location

REGISTRATION NUMBER: H1M20801-6575-C-2 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 10 of 13 REGISTRATION NUMBER: H1M20801-6575-C-2 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 11 of 13

ETS PRODUCT SERVICE AG TEST - REPORT FCC RULES PARTS 15.247 FCC ID: UGCM11 Model Name: M11 Test report no.: H1M20801-6575-P-15 Certificate 1983-01 ETS PRODUCT SERVICE AG STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN PHONE +49-33631-888 0 FAX +49-33631-888 660 ETS Product Service AG, Germany Registration number: H1M20801-6575-P-15 Page 1 of 36 TABLE OF CONTENTS 1. General information ................................................................................................2 1.1 NOTES................................................................................................................................................. 2 1.2 TESTING LABORATORY........................................................................................................................ 3 1.2.1 Location........................................................................................................................3 1.2.2 Details of accreditation status ......................................................................................3 1.3 DETAILS OF APPROVAL HOLDER.......................................................................................................... 4 1.4 APPLICATION DETAILS......................................................................................................................... 5 1.5 TEST ITEM........................................................................................................................................... 5 1.6 TEST STANDARDS................................................................................................................................7 2. Technical test ..........................................................................................................7 2.1 SUMMARY OF TEST RESULTS................................................................................................................ 7 2.2 TEST ENVIRONMENT............................................................................................................................ 7 2.3 TEST EQUIPMENT UTILIZED.................................................................................................................. 8 2.4 GENERAL TEST PROCEDURE............................................................................................................... 18 2.5 TEST RESULTS................................................................................................................................... 19 3 Transmitter parameters .........................................................................................20 3.1 RF POWER OUTPUT, CONDUCTED....................................................................................................... 20 3.2 RF POWER OUTPUT, RADIATED.......................................................................................................... 21 3.3 20 DB BANDWIDTH............................................................................................................................ 23 3.4 TIME OF OCCUPANCY (DWELL TIME).................................................................................................. 24 3.5 NUMBER OF HOPPING CHANNELS....................................................................................................... 25 3.6 CARRIER FREQUENCY SEPARATION.................................................................................................... 26 3.7 SPURIOUS EMISSION CONDUCTED...................................................................................................... 27 3.8 SPURIOUS EMISSION RADIATED.......................................................................................................... 28 3.9 BAND EDGE COMPLIANCE.................................................................................................................. 32 3.10 AC POWER LINE CONDUCTED EMISSIONS........................................................................................... 33 4 Receiver parameters ..............................................................................................34 4.1 RADIATED EMISSIONS........................................................................................................................ 34 APPENDIX ETS Product Service AG, Germany Registration number: H1M20801-6575-P-15 Page 2 of 36 1. General information 1.1 Notes The purpose of conformity testing is to increase the probability of adherence to the essential requirements or conformity specifications, as appropriate. The complexity of the technical specifications, however, means that full and thorough testing is impractical for both technical and economic reasons. Furthermore, there is no guarantee that a test sample which has passed all the relevant tests conforms to a specification. Neither is there any guarantee that such a test sample will interwork with other genuinely open systems. The existence of the tests nevertheless provides the confidence that the test sample possesses the qualities as maintained and that is performance generally conforms to representative cases of communications equipment. The test results of this test report relate exclusively to the item tested as specified in 1.5. The test report may only be reproduced or published in full. Reproduction or publication of extracts from the report requires the prior written approval of the ETS PRODUCT SERVICE AG. Tester: 14.02.2008 J. Sin Date ETS-Lab. Name Signature Technical responsibility for area of testing: 14.02.2008 F. Schulz Date ETS Name Signature ETS Product Service AG, Germany Registration number: H1M20801-6575-P-15 Page 3 of 36 1.2 Testing laboratory 1.2.1 Location ETS PRODUCT SERVICE AG (ETS) Storkower Straße 38c D-15526 Reichenwalde b. Berlin Germany Telephone : +49 33631 888 0 Telefax : +49 33631 888 660 1.2.2 Details of accreditation status Accredited testing laboratory DAR-registration number: DAT-P-201/96 Accredited Competent Body DAR-registration number: BPT-ZE-026…

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REGISTRATION NUMBER: H1M20801-6575-C-2 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 12 of 13 Radiated Setup Picture REGISTRATION NUMBER: H1M20801-6575-C-2 ETS PRODUCT SERVICE AG Appendix A STORKOWER STRASSE 38C D-15526 REICHENWALDE B. BERLIN Page 13 of 13 Conducted Setup Picture