UXX-S5A036AEnterprise Branch Router

1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com E110 Quick Start Guide Introduction This document provides a brief overview of the E110 router, discusses what's inside the box, and provides basic setup and installation instructions. Navigation Use the links below to navigate through this document. Introduction ...................................................................................................................................... 1 Before You Begin .............................................................................................................................. 2 Location Considerations .............................................................................................................................2 SIM Card for Wireless Connectivity .............................................................................................................2 Batteries ....................................................................................................................................................2 Required Tools for Setup ............................................................................................................................3 Setup ................................................................................................................................................ 3 STEP 1: Check box for content. ...................................................................................................................3 STEP 2: Remove the battery door. ..............................................................................................................3 STEP 3: Insert an active 2FF-sized SIM. ........................................................................................................3 STEP 4: Insert the battery. ..........................................................................................................................4 STEP 5: Reinstall the battery door. ..............................................................................................................4 STEP 6: Attach the LTE cellular antennas. ....................................................................................................4 STEP 7: Mount the router. ..........................................................................................................................4 DESK ................................................................................................................................................................................... 4 WALL & CEILING ................................................................................................................................................................. 4 STEP 8: Connect the Ethernet cable. ...........................................................................................................4 STEP 9: Power up the router. ......................................................................................................................4 Understanding LEDs .......................................................................................................................... 5 Troubleshooting ................................................................................................................................ 6 Resources ......................................................................................................................................... 7 Help and Support .............................................................................................................................. 7 E110 Router Models .......................................................................................................................... 7 Terms of Service ................................................................................................................................ 7 Before You Begin Read the following before setting up the Cradlepoint E110 router. Location Considerations To ensure the E110 operates efficiently, the following is recommended: • Ensure the device is positioned to receive optimal signal. Avoid positioning near concrete walls, metal or reflective surfaces, or any other objects that may interfere with RF reception. • Ensure plenty of ventilation. Avoid installing the device in enclosed spaces. • Do not install the device in direct exposure to the elements. Extreme heat or cold can and will impact the router's performance. Refer to the E110 Safety, Regulatory, and Warranty Guide (included with your hardware) for more information about location considerations. SIM Card for Wireless Connectivity A wireless broadband data plan must be added to your Cradlepoint E300 series branch router for wireless broadband connectivity. Wireless broadband data plans are available from network operators such as Verizon, AT&T, Telstra, etc. The SIM card must be activated and provisioned by the network operator. Contact your network operator for details about selecting a data plan and about the process for provisioning your SIM. Batteries The E110 includes two battery doors and the potential to install two batteries. The battery in the side with the SIM slots is considered the primary. This guide provides instructions for installing the primary battery. Installing a battery is optional and not required for use. The E110 router will still operate without an installed battery. Required Tools for Setup • #0 Philips-head screwdriver (for battery door cover) • #2 Philips-head screwdriver (for the mounting screws) • Mounting equipment (varies upon desired mounting location) o Drill with 2.5 mm (or equivalent) drill bit Setup The following instructions walk through basic setup of the Cradlepoint E110 router. For more advanced setups, contact a professional installer. STEP 1: Check box for content. Refer to the following to ensure you received all ite…

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1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com E100 Quick Start Guide Introduction This document provides a brief overview of the E100 router, discusses what's inside the box, and provides basic setup and installation instructions. Navigation Use the links below to navigate through this document. Introduction ...................................................................................................................................... 1 Before You Begin .............................................................................................................................. 2 Location Considerations .............................................................................................................................2 SIM Card for Wireless Connectivity .............................................................................................................2 Batteries ....................................................................................................................................................2 Required Tools for Setup ............................................................................................................................3 Setup ................................................................................................................................................ 3 STEP 1: Check box for content. ...................................................................................................................3 STEP 2: Remove the battery door. ..............................................................................................................3 STEP 3: Insert an active 2FF-sized SIM. ........................................................................................................3 STEP 4: Insert the battery. ..........................................................................................................................4 STEP 5: Reinstall the battery door. ..............................................................................................................4 STEP 6: Attach the LTE cellular antennas. ....................................................................................................4 STEP 7: Mount the router. ..........................................................................................................................4 DESK ................................................................................................................................................................................... 4 WALL & CEILING ................................................................................................................................................................. 4 STEP 8: Connect the Ethernet cable. ...........................................................................................................4 STEP 9: Power up the router. ......................................................................................................................4 Understanding LEDs .......................................................................................................................... 5 Troubleshooting ................................................................................................................................ 6 Resources ......................................................................................................................................... 6 Help and Support .............................................................................................................................. 6 E100 Router Models .......................................................................................................................... 6 Terms of Service ................................................................................................................................ 7 Before You Begin Read the following before setting up the Cradlepoint E100 router. Location Considerations To ensure the E100 operates efficiently, the following is recommended: • Ensure the device is positioned to receive optimal signal. Avoid positioning near concrete walls, metal or reflective surfaces, or any other objects that may interfere with RF reception. • Ensure plenty of ventilation. Avoid installing the device in enclosed spaces. • Do not install the device in direct exposure to the elements. Extreme heat or cold can and will impact the router's performance. Refer to the E100 Safety, Regulatory, and Warranty Guide (included with your hardware) for more information about location considerations. SIM Card for Wireless Connectivity A wireless broadband data plan must be added to your Cradlepoint E300 series branch router for wireless broadband connectivity. Wireless broadband data plans are available from network operators such as Verizon, AT&T, Telstra, etc. The SIM card must be activated and provisioned by the network operator. Contact your network operator for details about selecting a data plan and about the process for provisioning your SIM. Batteries The E100 includes two battery doors and the potential to install two batteries. The battery in the side with the SIM slots is considered the primary. This guide provides instructions for installing the primary battery. Installing a battery is optional and not required for use. The E100 router will still operate without an installed battery. Required Tools for Setup • #0 Philips-head screwdriver (for battery door cover) • #2 Philips-head screwdriver (for the mounting screws) • Mounting equipment (varies upon desired mounting location) o Drill with 2.5 mm (or equivalent) drill bit Setup The following instructions walk through basic setup of the Cradlepoint E100 router. For more advanced setups, contact a professional installer. STEP 1: Check box for content. Refer to the following to ensure you received all ite…

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10 July 2020 Document Part: 170852-000 (Draft1) SAFETY, REGULATORY, AND WARRANTY GUIDE CRADLEPOINT E100-C4D MODEL: S5A037A This important Safety, Regulatory, and Warranty Guide contains safety, handling, disposal, regulatory, trademark, copyright, and software licensing information. Read all safety information below and operating instructions before using the device to avoid injury. CAUTION: Risk of explosion if the battery is replaced with the incorrect type. If the backup battery is installed, use only Getac Branded, and UL Listed battery, Model: 170848-000. ATTENTION : Risque d’explosion si la batterie est remplacée par le type incorrect. Si la batterie de secours est installée, utilisez uniquement Getac Branded et la batterie UL Listed, Modèle : 170848-000. FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Increase the separation between the equipment and receiver. • Consult the dealer or an experienced radio/TV technician for help. FCC CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC STATEMENT For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. Operation on the 5150-5250 MHz WiFi radio is restricted to indoor use only. FCC RADIATION EXPOSURE STATEMENT This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. To comply with FCC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum cellular antenna gain must not exceed 0.7dBi (663~698MHz), 0.7dBi(688~716MHz), 0.7dBi (777~787MHz), 0.7dBi(788~798 MHz), 0.72dBi(824~849MHz), 1.54dBi(1710~1755), 1.54dBi(1850~1910 MHz). INDUSTRY CANADA STATEMENT This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems. INDUSTRY CANADA RADIATION EXPOSURE STATEMENT This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. These radio transmitters (IC:6921A-S5A036A, 10224A-2018EC25AF) have been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. These devices have been designed to operate with cellular antennas having a maximum gain of 0.7dBi (663~698MHz), 0.7dBi(688~716MHz), 0.7dBi (777~787MHz), 0.7dBi(788~798 MHz), 0.72dBi(824~849MHz), 1.54dBi(1710~1755), 1.54dBi(1850~1910 MHz) Antennas having a higher gain are strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures. DÉCLARATION D’INDUSTRIE CANADA Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d'autres canaux n'est pas possible. les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. NOTE IMPORTANTE (POUR L’UTILISATION DE DISPOSITIFS MOBILES): DÉCLARATION D’EXPO…

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10 July 2020 Document Part: 170851-000 (Draft 1) SAFETY, REGULATORY, AND WARRANTY GUIDE CRADLEPOINT E110-C4D MODEL: S5A036A This important Safety, Regulatory, and Warranty Guide contains safety, handling, disposal, regulatory, trademark, copyright, and software licensing information. Read all safety information below and operating instructions before using the device to avoid injury. CAUTION: Risk of explosion if the battery is replaced with the incorrect type. If the backup battery is installed, use only Getac Branded, and UL Listed battery, Model: 170848-000. ATTENTION : Risque d’explosion si la batterie est remplacée par le type incorrect. Si la batterie de secours est installée, utilisez uniquement Getac Branded et la batterie UL Listed, Modèle : 170848-000. FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Increase the separation between the equipment and receiver. • Consult the dealer or an experienced radio/TV technician for help. FCC CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC STATEMENT For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. Operation on the 5150-5250 MHz WiFi radio is restricted to indoor use only. FCC RADIATION EXPOSURE STATEMENT This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. To comply with FCC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum cellular antenna gain must not exceed 0.7dBi (663~698MHz), 0.7dBi(688~716MHz), 0.7dBi (777~787MHz), 0.7dBi(788~798 MHz), 0.72dBi(824~849MHz), 1.54dBi(1710~1755), 1.54dBi(1850~1910 MHz). INDUSTRY CANADA STATEMENT This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems. INDUSTRY CANADA RADIATION EXPOSURE STATEMENT This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. These radio transmitters (IC:6921A-S5A036A, 10224A-2018EC25AF) have been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. These devices have been designed to operate with cellular antennas having a maximum gain of 0.7dBi (663~698MHz), 0.7dBi(688~716MHz), 0.7dBi (777~787MHz), 0.7dBi(788~798 MHz), 0.72dBi(824~849MHz), 1.54dBi(1710~1755), 1.54dBi(1850~1910 MHz). Antennas having a higher gain are strictly prohibited per regulations of Industry Canada. The required antenna impedance is 50 ohms. EXTERNAL LTE ANTENNA P/N:170801-000 This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures. DÉCLARATION D’INDUSTRIE CANADA Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d'autres canaux n'est pas possible. les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. NOTE IMPORTANTE (POUR L’UTILISATION DE DI…

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1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com Confidentiality Request Date: August ϳ, Ϯ0Ϯ0 Federal Communications Commission Authorization and Evaluation Division FCC ID: UXX-S5A036A To Whom It May Concern, Long Term Confidentiality Pursuant to Sections 0.κρϳ and 0.κρε of the Commission’s Rules, we hereby respectfully request confidential treatment of information accompanying this application as outlined below: Schematics Block Diagram Operational Descriptions Software Operating Description Tune-up procedure The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. We understand that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this application. Short Term Confidentiality Pursuant to Sections 0.457 and 0.459 of the Commission’s Rules, we hereby respectfully request short- term confidential treatment of information accompanying this application as outlined below until 180 days after the Grant Date of Equipment Authorization in order to ensure sensitive business information remains confidential until the actual marketing of the device: External Photos Internal Photos 1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com Test Setup Photos User Manual Sincerely, ----------------------------------------------------------------- Pankaj Malhotra SVP Engineering Cradlepoint, Inc. Tel: +1 208 424 5054 Email: [email protected]

1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com Date: 2019-12-03 FCC ID:UXX-S5A946A AUTHORIZATION LETTER To Whom It May Concern: Cradlepoint,Inc, hereby authorizes Debby Lin of Bureau Veritas Consumer Products SerYiceV (H.K.) LWd., Tao\Xan Branch (³BV CPS Tao\Xan ́), Wo acW on iWV behalf in all maWWerV relaWing Wo Whe Federal CommXnicaWion CommiVVion (³FCC ́) applicaWion for equipment authorization in connection with the FCC ID listed above, including signing of all documents relating to these matters. Any and all acts carried out by Debby Lin of BV CPS Tao\Xan on CradlepoinW, Inc¶V behalf, ZiWhin Whe Vcope of Whe poZerV granWed herein, shall have the same effect as acts of its own. If \oX haYe an\ qXeVWionV regarding Whe aXWhori]aWion, pleaVe don¶W heViWaWe Wo conWacW us. Sincerely yours, ----------------------------------------------- Pankaj Malhotra SVP Engineering Cradlepoint, Inc. Tel: +1 208 424 5054 Email: [email protected]

1111 W Jefferson St, Boise, ID 83702 Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com AUTHORIZATION LETTER Date: August 14, 2020 FCC ID: UXX-S5A036A IC : 6921A-S5A036A To whom it may concern: I, the undersigned Steven T. Wood of Cradlepoint Inc. hereby authorize Pankaj Malhotra of Cradlepoint Inc. to act on my behalf in all matters relating to all processes required in FCC and ISED for the identifiers above, and any communication needed with the national authorities. Any and all acts carried out by Pankaj Malhotra on my behalf shall have the same effects as acts of our own. If you have any questions regarding the authorization, please don’t hesitate to contact us. Thank you! Sincerely yours, ----------------------------------- Steven T. Wood VP Global Services & Support Cradlepoint Inc. Tel: (208) 424-5054 E-mail: [email protected]

Reference No.:200703E03-1 Page 1/11 CONSTRUCTION PHOTOS OF EUT Model: S5A037A Reference No.:200703E03-1 Page 2/11 Reference No.:200703E03-1 Page 3/11 Reference No.:200703E03-1 Page 4/11 Reference No.:200703E03-1 Page 5/11 Reference No.:200703E03-1 Page 6/11 Model: S5A036A Reference No.:200703E03-1 Page 7/11 Reference No.:200703E03-1 Page 8/11 Reference No.:200703E03-1 Page 9/11 Reference No.:200703E03-1 Page 10/11 Reference No.:200703E03-1 Page 11/11

FCC ID: UXX-S5A036A FCC LABEL & Label LOCATION The label will be permanently affixed at a conspicuous location on the device. F

Spiderman ID artwork CMF Definition Loki label Rev:1.0 color& Graphics Date:Jun.29.2020 Designer:ME Department Bottom label=70x60 mm 1.40 mm 1.40 m m

Model: S5A037A FCC ID:UXX-S5A036A IC:6921A-S5A036A Contains FCC ID: XMR201808EC25AF Contains IC: 10224A-2018EC25AF A Part: E100-C4D E100 Default Password Serial : MM202800123456 MAC:0030 4414 f6bb IMEI:355 6890 9001 5240 MEID:35 5689 0900 1524 SSID: E100-6bb Model: S5A037A FCC ID:UXX-S5A036A IC:6921A-S5A036A Contains FCC ID: XMR201808EC25AF Contains IC: 10224A-2018EC25AF A Part: E100-C4D E100 Default Password Serial : MM202800123456 MAC:0030 4414 f6bb IMEI:355 6890 9001 5240 MEID:35 5689 0900 1524 SSID: E100-6bb

Reference No.:200703E03-2 Page 1/32 CONSTRUCTION PHOTOS OF EUT Model: S5A037A Reference No.:200703E03-2 Page 2/32 Reference No.:200703E03-2 Page 3/32 Reference No.:200703E03-2 Page 4/32 Reference No.:200703E03-2 Page 5/32 Reference No.:200703E03-2 Page 6/32 Reference No.:200703E03-2 Page 7/32 Reference No.:200703E03-2 Page 8/32 Reference No.:200703E03-2 Page 9/32 Reference No.:200703E03-2 Page 10/32 Reference No.:200703E03-2 Page 11/32 Reference No.:200703E03-2 Page 12/32 Reference No.:200703E03-2 Page 13/32 Reference No.:200703E03-2 Page 14/32 Reference No.:200703E03-2 Page 15/32 Reference No.:200703E03-2 Page 16/32 Model: S5A036A Reference No.:200703E03-2 Page 17/32 Reference No.:200703E03-2 Page 18/32 Reference No.:200703E03-2 Page 19/32 Reference No.:200703E03-2 Page 20/32 Reference No.:200703E03-2 Page 21/32 Reference No.:200703E03-2 Page 22/32 Reference No.:200703E03-2 Page 23/32 Reference No.:200703E03-2 Page 24/32 Reference No.:200703E03-2 Page 25/32 Reference No.:200703E03-2 Page 26/32 Reference No.:200703E03-2 Page 27/32 Reference No.:200703E03-2 Page 28/32 Reference No.:200703E03-2…

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