XFT-TELOHS400DECT Portable Part

Mute Indicator Shows whether the microphone is muted Missed Call Indicator Shows when you have missed calls to review Ringer Off Indicator Shows when the ringer volume is turned off (this phone will not ring) Do Not Disturb Indicator Shows when Do Not Disturb mode is enabled (all phones will not ring) Signal Strength Indicator Signal bars show the connection strength to the Ooma Telo Battery Indicator Shows the battery charge level. A lightning bolt will flash when the batteries are charging Line Indicators Shows which line or lines are currently in use Speakerphone Indicator Shows whether the speakerphone functionality is engaged HD Indicator Shows when you have established an HD-quality call Quick Start Guide Ooma HD2 Handset Step 1 Insert Batteries Package Contents AC Adapter Charging Cradle 2 AA batteries (rechargeable) Ooma HD2 Handset™ WARNING: If you need to replace the batteries included with your handset, use only rechargeable Nickel Metal-Hydride (Ni-MH) batteries. Other types of batteries may damage the handset or create a risk of fire. We recommend that you leave the hand- set on the cradle for 30 minutes before proceeding to the next step. The handset requires 10 hours to fully charge. IMPORTANT: The Ooma HD2 Handset is not compatible with the first-generation Ooma Telo Handset. If you wish to switch from using the original Ooma Telo Handset to the new Ooma HD2 Handset, you must first dial on a phone connected to your Ooma Telo. The device will automatically reboot with a new version of software. Once the Telo is back in service, repeat Step 3. The Telo will now connect to your HD2 Handsets. Any older Telo Handsets will no longer work. ™ 700-0118-300 123 Getting Started You’re just a few quick steps from making and receiving calls on your new Ooma HD2 Handset. This handset is the perfect companion to the Ooma Telo™—you’ll be able to access all Ooma features and even unlock new functionality! Before you begin, please make sure that your Ooma Telo is installed and operating properly, as your new handset cannot be set up without a functioning Telo. Remove the battery cover located on the back of the handset by sliding it away from the center of the device. Insert the two included rechargeable AA batteries, making sure they are aligned properly. Replace the battery cover by sliding it in the opposite direction. Plug the AC adapter into a power outlet and then connect the AC adapter cable to the charging cradle. Put the handset on the cradle. When the handset is on its cradle, it will automatically display a message when it is charging. Press the key on your Ooma Telo and hold it down for three seconds to hear your 4-digit registration PIN. Type this number into the handset when prompted on the screen and press the OK soft key. Once the handset is successfully registered, a home screen will be displayed. Each Ooma Telo supports up to four Ooma HD2 Handsets. Register the Handset Step 3 Charge the Handset Step 2 5 Navigating the User Interface Microphone Earpiece Right soft key Hangup key Select key Display screen Left soft key Answer key Speakerphone Menu key Redial 4 After the handset is registered to your Telo, it will display a home screen similar to the one pictured below. Home Screen Quick Reference Your Ooma HD2 Handset has an easy-to-use interface that puts the most common features at your fingertips while still letting you access all the advanced features the handset is capable of. Accessing the main menu Press the key from the home screen. To select an item Use the navigation pad to scroll through a menu until you have highlighted the item you want, then press the center Select key. To go back to a previous screen Press left on the navigation pad to return to a previous screen or menu. Using the soft keys There are two context sensitive soft keys just under the display. Shortcuts to popular functions are assigned to these keys. The handset will update the label above the keys as you use the phone. Press the appropriate soft key to invoke the assigned function. Accessing other options Only two functions are displayed on the screen via the soft keys. To see a list of all available options, press the key. To exit a menu Press left on the navigation pad to go back one menu level. Press to exit all menus. Main Menu Options The following options are available from the main menu: Status bar Right soft key label Left soft key label Handset name Voicemail indicator Date and time Navigation pad Voicemail — Listen to and manage your voicemail Intercom — Intercom to or monitor other handsets Services — Engage features like Do Not Disturb Phonebook — Browse and search your contacts Favorites — Speed dial your friends and family Call logs — Access a list of your recent phone calls About — Information about your Ooma system Settings — Configure your phone preferences Headset jack My handset doesn’t work • If your phone cannot register to your Telo, you might have a first-generation Ooma Telo Handset and your Telo is running in a mode that does not support the new Ooma HD2 Handset. Dial , wait for your Telo to reboot and then try again. • Make sure your batteries are properly installed and sufficiently charged. • Your handset may be turned off. Press to turn it on. My phone doesn’t ring • Your ringer may be turned off. Adjust ringer volume by pressing from the home screen. • Check the signal quality with the signal strength indicator. Bring the handset closer to the Telo and try to answer an incoming call. • When DND is on, the status bar will display and all incoming calls will go directly to voicemail. To turn this feature off, press the DND off soft key on the home screen. I don’t hear a dialtone • Verify that your Ooma Telo is powered on and working properly. The Ooma logo and all of the icons should be lit blue. If you have a regular phone, plug it into the PHONE port of the Telo to check for dialtone. My handset won’t charge • Make sure the charging cradle is plugged in. • Make sur…

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August 7, 2012 Federal Communications Commission Office of Engineering and Technology 445 12 th ST SW Washington, DC 20554 Attention: FCC OET Tech RE: SAR KDB To Whom It May Concern: This letter is to acknowledge the following specific issues as noted by the FCC through a KDB inquiry regarding the SAR test report: 1) As you already indicated, the system verification was performed at a frequency not within ± 100 MHz of the test frequency. Based on your probe calibration certificate, the frequency validity of your probe is only ± 100 MHz. 2) Several of the tests have power drifts that are not within ± 5%. 3) For the test frequency, the measured conductivity value for HSL 1900 is not within ± 5% of the target conductivity. 4) Per KDB 450824 D02, pg 2, 1)c) return loss must not deviate by more than 20% when measured annually. The return loss provided in Appendix H (-35.923 dB) deviates by more than 20% from the previous measurement (-24.9 dB on the dipole calibration certificate). Due to the low SAR value, the FCC is willing to provide an exception for this issue. MET Laboratories received an exception from the FCC to proceed, despite these issues. MET Laboratories acknowledges that this is a one-time only exception. If you required any additional information, please contact us. Regards, Jennifer Warnell MET Laboratories, Inc. TCB Administrator Phone: 410-949-1877 Fax: 410-354-3313 Email: [email protected]

Photograph 1. Back Photograph 2. Bottom Photograph 3. Front Photograph 4. Left Photograph 5. Right Photograph 6. Top

HD2 Handset ooma.com MADE IN CHINA DECT ID MODEL NO: TELOHS400 FCC ID: XFT-TELOHS400 IC: 9769A-TELOHS400 E112700 Electrical Safety CUS MET ® USE ONLY WITH AA Ni-MH BATTERIES. Do NOT use Alkaline/Manganese/Ni-Cd batteries.

Photograph 1. Board Back Photograph 2. Board Top Photograph 3. RF Cover Photograph 4. EUT Open

MET Laboratories, Inc. Safety Certification - EMI - Telecom Environmental Simulation 914 WEST PATAPSCO AVENUE ! BALTIMORE, MARYLAND 21230-3432 ! PHONE (410) 354-3300 ! FAX (410) 354-3313 33439 WESTERN AVENUE ● UNION CITY, CALIFORNIA 94587 ● PHONE (510) 489-6300 ● FAX (510) 489-6372 3162 BELICK STREET ● SANTA CLARA, CALIFORNIA 95054 ● PHONE (408 748-3585 ● FAX (510) 489-6372 MET Report: EMCS33749-SAR Rev. 2 © 2012, MET Laboratories, Inc. Page 1 of 29 DOC-EMC702 6/18/2009 Dosimetric Assessment Test Report For the Ooma HD2 Handset Tested and Evaluated In Accordance With FCC OET 65 Supplement C: 01-01 Prepared for Ooma, Inc. 1840 Embarcadero Road Palo Alto, CA 94303 Engineering Statement: The measurements shown in this report were made in accordance with the procedures specified in Supplement C to OET Bulletin 65 of the Federal Communications Commission (FCC) Guidelines [FCC 2001] for uncontrolled exposure. I assume full responsibility for the accuracy and completeness of these measurements, and for the qualifications of all persons taking them. It is further stated that upon the basis of the measurements made, the equipment evaluated is capable of compliance for localized specific absorption rate (SAR) for uncontrolled environment/general population exposure limits specified in ANSI/IEEE Std. C95.1-1992. SAR Report MET Report: EMCS33749-SAR Rev. 2 © 2012, MET Laboratories, Inc. Page 2 of 29 DOC-EMC702 6/18/2009 SAR Evaluation Applicant Name and Address: Ooma, Inc. 1840 Embarcadero Road Palo Alto, CA 94303 USA Test Location: MET Laboratories, Inc. 3162 Belick Street Santa Clara, CA 95054 USA EUT: Ooma HD2 Handset FCC ID: XFT-TELOHS400 IC: 9769A-TELOHS400 Date of Receipt: July 27, 2012 Device Category: Portable RF exposure environment: General Population / Uncontrolled Exposure RF exposure category: Portable Production/prototype: Production Antenna: Internal Modulations Tested: DECT Duty Cycle: 1:12 TX Range: 1921.536 – 1928.448 MHz Frequencies Tested: Worst Case Configuration Frequency Channel SAR 1g (mW/g) Left Head Touch 1924.992 MHz Mid 0.0160 Shawn McMillen SAR Compliance Manager SAR Report MET Report: EMCS33749-SAR Rev. 2 © 2012, MET Laboratories, Inc. Page 3 of 29 DOC-EMC702 6/18/2009 Report Status Sheet Revision Report Date Reason for Revision 0 June 14, 2012 Initial Issue. 1 June 25, 2012 Revised to reflect customer corrections. 2 July 27, 2012 Revised to reflect engineer corrections. 3 August 3, 2012 Addition of Appendix H. SAR Report MET Report: EMCS33749-SAR Rev. 2 © 2012, MET Laboratories, Inc. Page 4 of 29 DOC-EMC702 6/18/2009 Table of Contents 1 INTRODUCTION ................................................................................................................................................................. 5 2 SAR DEFINITION ................................................................................................................................................................ 5 3 DESCRIPTION OF TEST PLATFORMS ............................................................................................................................. 6 SAR MEASUREMENT SYSTEM ................................................................................................................................................... 7 4 MEASUREMENT SUMMARY ............................................................................................................................................ 8 DETAILS OF SAR EVALUATION ................................................................................................................................................. 9 5 EVALUATION PROCEDURES .......................................................................................................................................... 10 6 DATA EVALUATION PROCEDURES ................................................................................................................................ 11 7 SYSTEM PERFORMANCE CHECK ................................................................................................................................. 13 8 SIMULATED EQUIVALENT TISSUES ............................................................................................................................. 14 9 SAR SAFETY LIMITS........................................................................................................................................................ 14 10 FLOW CHART OF THE RECOMMENDED PRACTICES AND PROCEDURES ........................................................... 15 11 DEFINITION OF REFERENCE POINTS .......................................................................................................................... 16 11.1. EAR Reference Point .................................................................................................................................................. 16 11.2. HANDSET REFERENCE POINTS ............................................................................................................................ 16 11.3. POSITIONING FOR CHEEK/TOUCH ...................................................................................................................... 17 11.4. POSITIONING FOR EAR/15 DEGREE TILE ........................................................................................................... 18 12 ROBOT SYSTEM SPECIFICATIONS ............................................................................................................................... 19 12.1. SPECIFICATION ....................................................................................................................................................... 19 12.2. DATA ACQUISITION ELECTRONIC (DAE) SYSTEM: ........................................................................................ 19 12.3. PHANTOM(S): ................................................................................................................................…

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MET Laboratories, Inc. Safety Certification - EMI - Telecom Environmental Simulation 914 WEST PATAPSCO AVENUE ! BALTIMORE, MARYLAND 21230-3432 ! PHONE (410) 354-3300 ! FAX (410) 354-3313 33439 WESTERN AVENUE ● UNION CITY, CALIFORNIA 94587 ● PHONE (510) 489-6300 ● FAX (510) 489-6372 3162 BELICK STREET ● SANTA CLARA, CALIFORNIA 95054 ● PHONE (408 748-3585 ● FAX (510) 489-6372 The Nation’s First Licensed Nationally Recognized Testing Laboratory July 12, 2012 Ooma, Inc. 1840 Embarcadero Rd. Palo Alto, CA 94303 Dear Michal Smulski, Enclosed is the EMC Wireless test report for compliance testing of the Ooma, Inc., Ooma HD2 Handset as tested to the requirements of Title 47 of the CFR, Ch. 1 (10-1-06 ed.), Part 15, Subpart B and ICES-003, Issue 4 February 2004 for a Class B Digital Device and Subpart D and RSS-213, Issue 2, December 2005 for Intentional Radiators. Thank you for using the services of MET Laboratories, Inc. If you have any questions regarding these results or if MET can be of further service to you, please contact me. Sincerely yours, MET LABORATORIES, INC. Jennifer Warnell Documentation Department Reference: (\Ooma, Inc.\EMCS33749B-FCC15D Rev. 1) Certificates and reports shall not be reproduced except in full, without the written permission of MET Laboratories, Inc. Ooma, Inc. Electromagnetic Compatibility Ooma HD2 Handset CFR Title 47, Part 15B, 15.D; RSS-213, Issue 2, Dec. 2005 & ICES-003 MET Report: EMCS33749B-FCC15D Rev. 1 © 2012, MET Laboratories, Inc. Page ii of vii Electromagnetic Compatibility Criteria Test Report for the Ooma, Inc. Model Ooma HD2 Handset Tested under the FCC Rules contained in Title 47 of the CFR, Part 15. Subpart B & ICES-003 for Unintentional Radiators & Title 47 of the CFR, Part 15. Subpart D & RSS-213, Issue 2, Dec. 2005 for Intentional Radiators MET Report: EMCS33749B-FCC15D Rev. 1 July 12, 2012 Prepared For: Ooma, Inc. 1840 Embarcadero Rd. Palo Alto, CA 94303 Prepared By: MET Laboratories, Inc. 914 W. Patapsco Ave. Baltimore, MD 21230 Ooma, Inc. Electromagnetic Compatibility Ooma HD2 Handset CFR Title 47, Part 15B, 15.D; RSS-213, Issue 2, Dec. 2005 & ICES-003 MET Report: EMCS33749B-FCC15D Rev. 1 © 2012, MET Laboratories, Inc. Page iii of vii Electromagnetic Compatibility Criteria Test Report for the Ooma, Inc. Model Ooma HD2 Handset Tested Under the FCC Rules contained in Title 47 of the CFR, Part 15. Subpart B & ICES-003 for Unintentional Radiators & Title 47 of the CFR, Part 15. Subpart D & RSS-213, Issue 2, Dec. 2005 for Intentional Radiators Anderson Soungpanya, Project Engineer Jennifer Warnell Electromagnetic Compatibility Lab Documentation Department Engineering Statement: The measurements shown in this report were made in accordance with the procedures indicated, and the emissions from this equipment were found to be within the limits applicable. I assume full responsibility for the accuracy and completeness of these measurements, and for the qualifications of all persons taking them. It is further stated that upon the basis of the measurements made, the equipment tested is capable of operation in accordance with the requirements of Part 15 Subparts B & D and Industry Canada standards ICES-003, Issue 4 February 2004, RSS-213, Issue 2, Dec. 2005, of the FCC Rules under normal use and maintenance. Shawn McMillen Wireless Manager, Electromagnetic Compatibility Lab Electromagnetic Compatibility Ooma, Inc. Report Status Ooma HD2 Handset CFR Title 47, Part 15B, 15.D; RSS-213, Issue 2, Dec. 2005 & ICES-003 MET Report: EMCS33749B-FCC15D Rev. 1 © 2012, MET Laboratories, Inc. Page iv of vii Report Status Sheet Revision Report Date Reason for Revision  June 1, 2012 Initial Issue. 1 July 12, 2012 Revised to add Industry Canada references. Electromagnetic Compatibility Ooma, Inc. Table of Contents Ooma HD2 Handset CFR Title 47, Part 15B, 15.D; RSS-213, Issue 2, Dec. 2005 & ICES-003 MET Report: EMCS33749B-FCC15D Rev. 1 © 2012, MET Laboratories, Inc. Page v of vii Table of Contents I. Executive Summary .................................................................................................................................................1 A. Purpose of Test ...................................................................................................................................................2 B. Executive Summary ............................................................................................................................................2 II. Equipment Configuration .......................................................................................................................................3 A. Overview .............................................................................................................................................................4 B. References ...........................................................................................................................................................5 C. Test Site ..............................................................................................................................................................5 D. Description of Test Sample .................................................................................................................................5 E. Equipment Configuration ....................................................................................................................................6 F. Support Equipment .............................................................................................................................................6 G. Ports and Cabling Information ............................................................................................................................7 H. Mode of Operation ..............................................................................................................................................7 I. Modifications .....…

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Photograph 1. Conducted Emissions, Test Setup, 1 Photograph 2. Conducted Emissions, Test Setup, 2 Photograph 3. Radiated Emissions, Test Setup, 30 MHz – 1 GHz Photograph 4. Radiated Emissions, Test Setup, 1 GHz – 18 GHz Photograph 5. Radiated Emissions, Test Setup Photograph 6. Conducted Emissions, 15.207(a), Test Setup Photograph 7. Radiated Spurious Emissions, 30 MHz – 1 GHz Photograph 8. Radiated Spurious Emissions, 1 GHz – 18 GHz