XKB-D1600NCLPayment Terminal

Desk/1600 User Guide www.ingenico.com 13/17 Rue Pagès 92150 Suresnes France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35 Desk/1600 900046232 R11 000 01/0921 Copyright© 2021 Ingenico All rights reserved 2 Contents 1_Introduction 2_Unpacking 3_Recommendations 3_1 Safety 3_2 Security of your terminal (tampering a ttempt detection) 3_3 Main Characteristics 3_3_1 Standard version 3_4 Functional description 3_5 Installation & Connections 3_5_1 Positionning the terminal 4_Daily use 4_1 Card reading 4_1_1 Swiping a card 4_1_2 Inserting a smart card 4_1_3 Reading a contactless card 5_Maintenance _________________________ 15 5_1 Cleaning 5_1_1 Cleaning of the terminal 5_1_2 Entretien du terminal 5_1_3 Wartung von Endgeräten 4 5 6 13 9 13 9 15 15 15 6 7 16 10 11 11 13 13 14 Desk/1600 900046232 R11 000 01/0921 Copyright© 2021 Ingenico All rights reserved 3 5_2 Transport and storage 5_3 Troubleshooting 6_Norms & Marking ____________________ 18 6_1 Federal Communications Commission (FCC) Statement 6_2 Industry Canada (ISED) Statement 6_3 Environment (WEEE, Batteries 19 and Packaging) 6_4 M arking 16 16 18 19 20 Desk/1600 900046232 R11 000 01/0921 Copyright© 2021 Ingenico All rights reserved 4 1_Introduction Thank you for choosing an Ingenico payment terminal. We recommend you to read carefully this user guide: it gives you the necessary information about safety precautions, unpacking, installation and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to use only the power supply delivered in box with the product, entrusting maintenance operations only to an authorized person. Failure to comply with these instructions will void the manufacturer’s responsibility. Desk/1600 900046232 R11 000 01/0921 Copyright© 2021 Ingenico All rights reserved 5 2_Unpacking According to the model, the following items are included in the packaging box (including optional accessories) : The terminal The box may also include the following items depending on your working configuration : An safety guide Cable CAUTION The power supply unit provided with your equipment is specially designed for it. Do not use any other power supply. ADVICE Keep the packaging. It must be re-used whenever the terminal is shipped. Desk/1600 900046232 R11 000 01/0921 Copyright© 2021 Ingenico All rights reserved 6 3_Recommendations 3_1 Safety Power on/Power down - Emergency stop To power on or power down the terminal, connect or disconnect the power supply from the electric outlet. The Desk/1600 is meant to be powered by an Ingenico device with a USB 5VDC CAUTION Lithium battery cell The terminal is fitted with a lithium battery cell which is not accessible to the user. Only a qualified technician is authorized to open the unit and change this component. Risk of explosion if the battery is replaced by an incorrect type. Dispose of used battery according to the instructions. Explosion areas Certain regulations restrict the use of radio equipment in chemical plants, fuel depots and any site where blasting is carried out. You are urged to comply with these regulations. The terminal shall be protected by a specially fitted and certified cover enabling use in proximity to a fuel pump. Desk/1600 900046232 R11 000 01/0921 Copyright© 2021 Ingenico All rights reserved 7 3_2 Security of your terminal (tampering attempt detection) Your device fulfils current applicable PCI PTS security requirements. Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example: that the keypad is firmly in place; that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, the chip card reader or any other part of your terminal. Such checks would provide warning of any unauthorised modifications to your terminal, and other suspicious behaviour of individuals that have access to your terminal. Your terminal detects any “tampered state”. In this state the terminal will repeatedly flash the message” Alert Irruption!” and further use of the terminal will not be possible. If you observe the “Alert Irruption!” message, you should contact the terminal helpdesk immediately. You are strongly advised to ensure that privileged access to your terminal is only granted to staff that have been independently verified as being trustworthy. The terminal must never be put in or left at a location where it could be stolen or replaced by another device. Warranty label (on the bottom side of the terminal) Desk/1600 900046232 R11 000 01/0921 Copyright© 2021 Ingenico All rights reserved 8 WARNING If the warranty label is torn or removed, the warranty will be void. CAUTION Positioning of the Lane/3000 or Desk/1500 on check stand must be in such a way to make cardholder PIN (Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such a way that consumers can swivel the terminal sideways and/ or tilt it forwards/backwards to a position that makes visual observation of the PIN-entry process difficult. Positioning of in-store security cameras such that the PIN- entry keypad is not visible. NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when entering their PIN Code. CAUTION This equipment may not be modified, altered or changed in any way without signed written permission from Ingenico Desk/1600 900046232 R11 000 01/0921 Copyright© 2021 Ingenico All rights reserved 9 3_3 Main Characteristics 3_3_1 Standard version Weight (Poids, Gewicht) 221g (7.80 oz) Size (dimensions, Maße) 180.2 (L) x 83.2 (W) x 43 (H) mm Display 2.8” backlit LCD, QVGA (240 x 320 pixels) Operating conditions Ambient temperature from 0°C to +50°C Max relative humidity 85% RH non-condensing at +40°C Max altitude 2000 m Storage c…

Text truncated - open the document above for the full version.

INGENICO Add: 9 Avenue de la gare - Rovaltain TGV, BP25156,Valence Cedex 9,26958 ,France Mail: [email protected] CFR 47 §2.911(d)(5)(i)(ii) Attestation Letter Attes tation Letter Date: 2023-09-21 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 R ef: Attestation Statements CFR 47 §2.911(d)(5)(i)(ii) Filing FCC ID:XKB-D1600NCL INGENICO (“the applicant”) certifies that the equipment for which authorization is sought is not “covered” equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. INGENICO (“the applicant”) certifies that as of the date of the filing of the application, the a pplicant is not identified on the Covered List as an entity producing “covered” equipment. Sincerely, Printed name: Nicolas Jacquemont Title: Certification Manager

U.S. AGENT LETTER OF ATTESTATION Date: 2023-10-20 FEDERAL COMMUNICATIONS COMMISSION Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Ref: Attestation Statements Part 2.911(d)(7) Filing FCC ID: XKB-D1600NCL Ingenico Terminals (“the Applicant”) certifies that, as of the date of the filing of the application, Ingenico Inc. (U.S. agent). is our designated U.S. agent for service of process for the above referenced FCC ID. Ingenico Terminals (“the Applicant”) accepts to maintain an agent for no less than one year after the grantee has terminated all marketing and importation or the conclusion of any Commission-related proceeding involving the equipment. Ingenico Inc. (U.S. agent) accepts, as of the date of the filing of the application, the obligation of the designated U.S. agent for service of process for the above referenced FCC I D. Designated U.S. Agent Information: Name: Ingenico Inc. Address: 3025 Windward Plaza Suite 600 Alpharetta, GA 30005 USA FRN: 0027093079 Tel.: +1(678) 456-1200 Email: [email protected] Signed by (printed name): Christopher Bryant Signature: Ingenico Terminals Add: 9 Avenue de la Gare - Rovaltain TGV, BP25156, Valence Cedex 9,26958, France FRN: 0018912279 Mail: [email protected] Printed name: Nicolas Jacquemont Title: Certification Manager

Document Version 1.1 2020-10-30 LONG-TERM CONFIDENTIALITY REQUEST for Certification Service in the USA Federal Communication Commission Equipment Authorization Division, Application Processing Branch 7435 Oakland Mills Road Columbia, MD 21048 TO WHOM IT M AY CONCERN Pursuant to Paragraphs §0.457 and 0.459 of the Commission’s Rules (47 C.F.R.) and Section §552(b)(4) of the Freedom of Information Act, we request Long-Term Confidentiality for the following product: For the product stated above, we request Long-Term Confidentiality for exhibits which contain Block Diagram, Operational Description, Parts List/Tune Up Info, Schematics, SDR Software/Security Info. The above exhibits contain ou r trade secrets and proprietary information that could be of benefit to o ur competitors. This information will not be publicly available. If you have any questions, please feel free to contact us at the address shown below. Sincerely, Company Name: Phone: Company Address: Fax: E-mail: Contact Name: Signature: Signature Date: Check your GC here. Click Grantee Search. FCC I D: Grantee Code Equipment Product Code

Annex A102 - Photographs No.1-6812/23-01-02_TR1-A102 September 29, 2023 DescriptionExternal photographs of EUT This document is electronically signed and valid without handwritten signature. Public keys for verification of the electronic signatures can be requested at the testing laboratory. Authorized Christoph Schneider Lab Manager Radio Labs cetecom advanced GmbH Untertürkheimer Str. 6-10, 66117 Saarbrücken Document No. 1-6812/23-01-02_TR1-A102 Release 1 - Page 1 of 4 Photo 1 Photo 2 cetecom advanced GmbH Untertürkheimer Str. 6-10, 66117 Saarbrücken Document No. 1-6812/23-01-02_TR1-A102 Release 1 - Page 2 of 4 Photo 3 Photo 4 cetecom advanced GmbH Untertürkheimer Str. 6-10, 66117 Saarbrücken Document No. 1-6812/23-01-02_TR1-A102 Release 1 - Page 3 of 4 Photo 5 Photo 6 - END OF DOCUMENT - cetecom advanced GmbH Untertürkheimer Str. 6-10, 66117 Saarbrücken Document No. 1-6812/23-01-02_TR1-A102 Release 1 - Page 4 of 4

EXTERNAL PHOTO FOR Desk/1600 N CL Page 1 sur 1

FEUILLE / SHEET ECHELLE SCALE DATE LIBELLE DENOMINATION 1/1 ETIQUETTE TERMINAL DESK/1600 TERMINAL LABEL DESK/1600 1 Color : White RAL9010 Adhesive one side : Permanent UL969 certied Material : Vinyl or Polyester, thickness 50 to 100 μm UL969 certied Country Manufacturing Terminal Revision (optional) Terminal Serial Number PN: XXXXXXXXXXXX SN: YYDDDFFVPPPPPPPPXXXXXXXX Terminal Bar-Code Serial N° (1D) Terminal Bar-Code (1D) Product: Desk/1600 N CL Made in: xxxxxxxxxxxx Rev:xx U SB 5V 0.5A Bar-Code 2D PN: SN: HVN: Terminal Reference IC: 2586D-D1600NCL FCC ID: XKB-D1600NCL

INTERNAL PHOTO FOR Desk/1600 N CL Page 1 sur 4 INTERNAL PHOTO FOR Desk/1600 N CL Page 2 sur 4 INTERNAL PHOTO FOR Desk/1600 N CL Page 3 sur 4 INTERNAL PHOTO FOR Desk/1600 N CL Page 4 sur 4

© cetecom advanced GmbH Page 1 of 3 RF Exposure Evaluation according to KDB 447498 D01 v06 Report identification number: 1-6812/23-01-03_SAR_FCC-A Certification numbers and labeling requirements FCC ID XKB-D1600NCL This test report is electronically signed and valid without handwritten signature. For verification of the electronic signatures, the public keys can be requested at the testing laboratory. Document authorised: Alexander Hnatovskiy Marco Scigliano Lab Manager Testing Manager Radio Labs Radio Labs Report no.: 1-6812/23-01-03 © cetecom advanced GmbH Page 2 of 3 1. SAR test exclusion (KDB 447498 D01 General RF Exposure Guidance v06) 4.3.1. Standalone SAR test exclusion considerations Unless specifically required by the published RF exposure KDB procedures, standalone 1-g head or body and 10-g extremity SAR evaluation for general population exposure conditions, by measurement or numerical simulation, is not required when the corresponding SAR Test Exclusion Threshold condition(s), listed below, is (are) satisfied. These test exclusion conditions are based on source-based time-averaged maximum conducted output power of the RF channel requiring evaluation, adjusted for tune-up tolerance, and the minimum test separation distance required for the exposure conditions. The minimum test separation distance defined in 4.1 f) is determined by the smallest distance from the antenna and radiating structures or outer surface of the device, according to the host form factor, exposure conditions and platform requirements, to any part of the body or extremity of a user or bystander. To qualify for SAR test exclusion, the test separation distances applied must be fully explained and justified, typically in the SAR measurement or SAR analysis report, by the operating configurations and exposure conditions of the transmitter and applicable host platform requirements, according to the required published RF exposure KDB procedures. When no other RF exposure testing or reporting are required, a statement of justification and compliance must be included in the equipment approval, in lieu of the SAR report, to qualify for SAR test exclusion. When required, the device specific conditions described in the other published RF exposure KDB procedures must be satisfied before applying these SAR test exclusion provisions; for example, handheld PTT two-way radios, handsets, laptops and tablets, etc. a) For 100 MHz to 6 GHz and test separation distances ≤ 50 mm, the 1-g and 10-g SAR test exclusion thresholds are determined by the following: [(max. power of channel, including tune-up tolerance, mW) / (min. test separation distance, mm)] · [√f (GHz) ] ≤ 3.0 for 1-g SAR, and ≤ 7.5 for 10-g extremity SAR, where • f (GHz) is the RF channel transmit frequency in GHz • Power and distance are rounded to the nearest mW and mm before calculation • The result is rounded to one decimal place for comparison • The values 3.0 and 7.5 are referred to as numeric thresholds in step b) below The test exclusions are applicable only when the minimum test separation distance is ≤ 50 mm, and for transmission frequencies between 100 MHz and 6 GHz. When the minimum test separation distance is < 5 mm, a distance of 5 mm according to 4.1 f) is applied to determine SAR test exclusion. b) For 100 MHz to 6 GHz and test separation distances > 50 mm, the 1-g and 10-g SAR test exclusion thresholds are determined by the following (also illustrated in Appendix B): 1) {[Power allowed at numeric threshold for 50 mm in step a)] + [(test separation distance – 50 mm)·(f (MHz) /150)]} mW, for 100 MHz to 1500 MHz 2) {[Power allowed at numeric threshold for 50 mm in step a)] + [(test separation distance – 50 mm)·10]} mW, for > 1500 MHz and ≤ 6 GHz c) For frequencies below 100 MHz, the following may be considered for SAR test exclusion (also illustrated in Appendix C): 1) For test separation distances > 50 mm and < 200 mm, the power threshold at the corresponding test separation distance at 100 MHz in step b) is multiplied by [1 + log(100/f (MHz) )] 2) For test separation distances ≤ 50 mm, the power threshold determined by the equation in c) 1) for 50 mm and 100 MHz is multiplied by ½ 3) SAR measurement procedures are not established below 100 MHz. Report no.: 1-6812/23-01-03 © cetecom advanced GmbH Page 3 of 3 2. EUT technologies Declared minimum safety distance: 199 mm f Min f Max #P cond P EIRP P RF Exp P Resul t P Limit % RFID 13.56 MHz 13.5613.56A22.4--22.4174107116.22% SRD Technology Frequency [MHz] Reference Power [mW] Share of Limit Output Power [dBm] Referenced Documents: # Results from: A Operational Description, p. 8 3. Conclusion This prediction demonstrates the following: The power density levels for FCC at a distance of 20 cm are below the maximum levels allowed by regulations. Conclusion: RF exposure evaluation is not required.

BNetzA - CAB - 02/21 - 102 TEST REPORT Test report no.: 1-6812_23-01-02_A Testing laboratory Applicant cetecom advanced GmbH Untertuerkheimer Strasse 6 – 10 66117 Saarbruecken / Germany Phone: + 49 681 5 98 - 0 Fax: + 49 681 5 98 - 9075 Internet: https://cetecomadvanced.com e-mail: [email protected] Accredited Testing Laboratory: The testing laboratory (area of testing) is accredited according to DIN EN ISO/IEC 17025 (2018-03) by the Deutsche Akkreditierungsstelle GmbH (DAkkS). The accreditation is valid for the scope of testing procedures as stated in the accreditation certificate with the registration number: D-PL-12047-01-00. ISED Testing Laboratory Recognized Listing Number: DE0001 FCC designation number: DE0002 Ingenico 9 Avenue de la Gare - Rovaltain TGV 26958 Valence Cedex 9 / FRANCE Phone: -/- Contact: Léonce Mutel e-mail: [email protected] Manufacturer Ingenico 9 Avenue de la Gare - Rovaltain TGV 26958 Valence Cedex 9 / FRANCE Test standard/s FCC - Title 47 CFR Part 15 FCC - Title 47 of the Code of Federal Regulations; Chapter I; Part 15 - Radio frequency devices For further applied test standards please refer to section 3 of this test report. Test Item Kind of test item: Payment Terminal Model name: Desk/1600 FCC ID: XKB-D1600NCL ISED certification number: 2586D-D1600NCL Frequency: 13.56 MHz Technology tested: RFID Antenna: Integrated antenna Power supply: 4.25 V to 5.75 V DC by USB Temperature range: -20°C to +55°C This test report is electronically signed and valid without handwritten signature. For verification of the electronic signatures, the public keys can be requested at the testing laboratory. Test report authorized: Test performed: Christoph Schneider Hans-Joachim Wolsdorfer Lab Manager Lab Manager Radio Labs Radio Labs Test report no.: 1-6812_23-01-02_A © cetecom advanced GmbH Page 2 of 29 1 Table of contents 1 Table of contents ....................................................................................................................................... 2 2 General information ................................................................................................................................... 3 2.1 Notes and disclaimer ...................................................................................................................... 3 2.2 Application details .......................................................................................................................... 3 2.3 Test laboratories sub-contracted .................................................................................................... 3 3 Test standard/s, references and accreditations ......................................................................................... 4 4 Reporting statements of conformity – decision rule .................................................................................. 5 5 Test environment ....................................................................................................................................... 6 6 Test item ................................................................................................................................................... 6 6.1 General description ......................................................................................................................... 6 6.2 Additional information .................................................................................................................... 6 7 Description of the test setup ...................................................................................................................... 7 7.1 Shielded semi anechoic chamber .................................................................................................... 8 7.2 Shielded fully anechoic chamber ................................................................................................... 10 7.3 measurements normal and extreme conditions ............................................................................. 11 8 Sequence of testing ................................................................................................................................. 12 8.1 Sequence of testing radiated spurious 9 kHz to 30 MHz ............................................................... 12 8.2 Sequence of testing radiated spurious 30 MHz to 1 GHz ............................................................... 13 9 Measurement uncertainty ........................................................................................................................ 14 10 Summary of measurement results ....................................................................................................... 15 11 Additional comments ........................................................................................................................... 15 12 Measurement results ........................................................................................................................... 16 12.1 Occupied bandwidth .................................................................................................................. 16 12.2 Field strength of the fundamental .............................................................................................. 18 12.3 Field strength of the harmonics and spurious ............................................................................ 19 12.4 Conducted limits ....................................................................................................................... 23 12.5 Frequency error ......................................................................................................................... 26 13 Observations ........................................................................................................................................ 27 14 Glossary ............................................................…

Text truncated - open the document above for the full version.

Annex A103 - Photographs No.1-6812/23-01-02_TR1-A103 October 26, 2023 DescriptionTest set-up photographs This document is electronically signed and valid without handwritten signature. Public keys for verification of the electronic signatures can be requested at the testing laboratory. Authorized Hans-Joachim Wolsdorfer Lab Manager Radio Labs cetecom advanced GmbH Untertürkheimer Str. 6-10, 66117 Saarbrücken Document No. 1-6812/23-01-02_TR1-A103 Release 1 - Page 1 of 5 Photo 1 Photo 2 cetecom advanced GmbH Untertürkheimer Str. 6-10, 66117 Saarbrücken Document No. 1-6812/23-01-02_TR1-A103 Release 1 - Page 2 of 5 Photo 3 Photo 4 cetecom advanced GmbH Untertürkheimer Str. 6-10, 66117 Saarbrücken Document No. 1-6812/23-01-02_TR1-A103 Release 1 - Page 3 of 5 Photo 5 Photo 6 cetecom advanced GmbH Untertürkheimer Str. 6-10, 66117 Saarbrücken Document No. 1-6812/23-01-02_TR1-A103 Release 1 - Page 4 of 5 Photo 7 Photo 8 - END OF DOCUMENT - cetecom advanced GmbH Untertürkheimer Str. 6-10, 66117 Saarbrücken Document No. 1-6812/23-01-02_TR1-A103 Release 1 - Page 5 of 5