XKB-IWLTBBWireless Payment Terminal

INGENICO – 192 avenue Charles de Gaulle – 92200 Neuilly sur Seine - FRANCE Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95 www.ingenico.com iWL2xx Wireless Series User Guide iWL2xx Wireless Series • 2/33 Copyright © 2011 Ingenico 900003061 R11 000 05/1122 All rights reserved Contents 1. Introduction ______________________________________________ 4 2. Presentation ______________________________________________ 5 2.1. Content of the box ________________________________________________ 5 2.1.1. Terminal _______________________________________________________________ 5 2.1.2. Base ( optional ) __________________________________________________________ 5 2.2. Overview of the iWL2 XX ____________________________________________ 6 2.3. Keyboard details and functionality ____________________________________ 7 3. Use of the terminal _________________________________________ 7 3.1. Adjusting contrast (B&W display only) _________________________________ 7 3.2. Switching off the terminal __________________________________________ 8 3.3. Reading cards____________________________________________________ 8 3.4. Installing the terminal on the base ____________________________________ 9 4. Installation _______________________________________________10 4.1. Recommendations _______________________________________________ 10 4.2. Terminal connections _____________________________________________ 10 4.3. Installing Modules ________________________________________________11 4.3.1. SAM1/SAM2/SIM__________________________________________________________11 4.3.2. MicroSD Memory Card _____________________________________________________11 4.4. Paper roll ______________________________________________________ 13 4.4.1. Mains characteristics of INGENICO paper roll ____________________________________ 13 4.4.2. Installing paper roll _______________________________________________________ 14 4.5. Battery ________________________________________________________ 15 4.5.1. Main characteristics ______________________________________________________ 15 4.5.2. Installing the battery ______________________________________________________ 15 4.5.3. Charging the battery ______________________________________________________ 16 4.5.4. Changing the battery _____________________________________________________ 17 5. Base_____________________________________________________18 5.1.1. Base rear connections_____________________________________________________ 18 iWL2xx Wireless Series • 3/33 Copyright © 2011 Ingenico 900003061 R11 000 05/1122 All rights reserved 5.1.2. Base downside connections ________________________________________________ 19 5.1.3. Fasten your base on desk __________________________________________________ 20 6. Recommendations _________________________________________ 21 6.1. Safety_________________________________________________________ 21 6.2. Security of your terminal __________________________________________ 22 6.3. Telephone call __________________________________________________ 22 7. Standards _______________________________________________ 23 8. Troubleshooting __________________________________________ 30 9. Annex ___________________________________________________ 31 iWL2xx Wireless Series • 4/33 Copyright © 2011 Ingenico 900003061 R11 000 05/1122 All rights reserved 1. Introduction We hope that you will be fully satisfied with your new terminal iWL2XX. This terminal is available in different models. Please select by yourself in this documentation items related to your model. Read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety and security recommendations. WARRANTY / SECURITY Use only the power supply included with the product to ensure best performance and safety. Maintenance should only be provided by Ingenico authorized technician. Failure to comply with these instructions will void the manufacturer’s responsibility. This symbol indicates an important Warning. This symbol indicates a piece of advice. iWL2xx Wireless Series • 5/33 Copyright © 2011 Ingenico 900003061 R11 000 05/1122 All rights reserved 2. Presentation 2.1. Content of the box 2.1.1. Terminal 2.1.2. Base ( optional ) WARNING The power supply unit provided with your equipment is specially designed for Ingenico terminals. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal. ADVICE Keep the packaging. It must be re-used whenever the terminal is shipped. IWL2XX terminal unit equipped with a paper roll Base A power supply unit that connect the base to the mains network A battery pack disconnected A telephone cable (with base modem) Power supply unit (PSU) (charging from the micro-USB port of the terminal ) When the terminal is delivered with a base, this PSU is replaced by a base PSU A user’s guide iWL2xx Wireless Series • 6/33 Copyright © 2011 Ingenico 900003061 R11 000 05/1122 All rights reserved 2.2. Overview of the iWL2XX Base Weight About 150g Dimensions (L x w x h) 140,7x87,7x45 mm Power supply unit Weight About 100g 2pole sockets 1A (traveller power supply) or 1 A (base power supply) Power supply units are specially fitted for INGENICO terminals. Weight (without paper roll nor battery) 290g for the R25 model and 310g for the R40 model Dimensions (L x w x h) 150x76x44mmfor the R25 model and 164,5x76x53,5mm for the R40 model Mains network 100-240VAC / 50-60 Hz - Class II equipment Connections on terminal Micro USB AB serial link Backlit keyboard Smart card reader Easy loading printer Large graphic display Magnetic card reader Compartment where are located : • the battery pack • the SAM1/SAM2/SIM connector • the module microSD • the 2 nd Smart card reader Terminal unit External links External links Base unit iWL2xx Wireless Series • 7/33 Copyright © 2011 Ingenico 900003061 R11 000 05/1122 All rights reserved 2.3. Keyboard details and functio…

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Sept 6th, 2014 Federal Communications Commission Equipment Authorization branch 7435 Oakland Mills Road Columbia, MD 21046 To whom it may concern: I, the undersigned, hereby authorize UL Verification Services Inc. to act on our behalf in all manners relating to application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by UL Verification Services Inc. on our behalf shall have the same effect as acts of our own. I, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 853(a). In authorizing UL Verification Services Inc. as our representative, we still recognize that we are responsible to: a) comply with the relevant provisions of the certification program; b) make all necessary arrangements for the conduct of the evaluation, including provision for examining documentation and access to all areas, records (including internal audit reports) and personnel for the purposes of evaluation (e.g. testing, inspection, assessment, surveillance, reassessment) and resolution of complaints; c) make claims regarding certification only in respect of the scope for which certification has been granted; d) do not use our product certification in such a manner as to bring the Certification Division into disrepute and not make any statement regarding our product certification which the Certification Division may consider misleading or unauthorized; e) upon suspension or cancellation of certification, discontinue use of all advertising matter that contains any reference thereto and return any certification documents as required by the Certification Division; f) use certification only to indicate the products are certified as being in conformity with specified standards; g) endeavor to ensure that no certificate or report nor any part thereof is used in a misleading manner; h) ensure that any reference to our product certification in communication media such as documents, brochures or advertising, complies with the requirements of the Certification Division; i) keep a record of all complaints made known to the us relating to the product’s compliance with requirements of the relevant standard and to make these records available to the when requested; j) take appropriate action with respect to such complaints and any deficiencies found in products or services that affect compliance with the requirements for certification; k) document the actions taken. This authorization is valid until further written notice from the applicant. Sincerely Yours, Marc DELORME INGENICO 9, Avenue de la gare Rovaltain TGV 26958 Valence Cedex 9 - France (T ) +33 (0) 4 75 84 20 75 e-mail:[email protected] REMARK: 1. This authorization letter will be sent along with your application when filing with UL Verification Services Inc. 2. Please follow the format and type it on company letterhead and send original to us. 3. Authorized signature must be in agreement with grantee code contact in FCC database and Industry Canada contact information.

Sept 23rd, 2014 Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046 Subject: Request for Confidentiality FCC ID: XKB- IWLTBB To Whom It May Concern: Pursuant to the provisions of Sections 0.457 and 0.459 of the Commission’s rules (47 CFR §§ 0.457, 0.459), we are requesting the Commission to withhold the following attachments as confidential document from public disclosure indefinitely Schematic Diagram: (5) Schematics IWLTBB.pdf Block Diagram: (4) IWLTBB Block diagram.pdf Theory of Operation: (3) IWLTBB Theory Of Operation Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In additional to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commission’s policy, in order to comply with the marketing regulations in 47 CFR §2.803 and the importation rules in 47 CFR §2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachments until 23rd January 2015 Internal Photos Test Setup Photos User Manual: (6) IWLxBB user manual.pdf It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Yours sincerely Marc DELORME INGENICO 9, Avenue de la gare Rovaltain TGV 26958 Valence Cedex 9 - France (T) +33 (0) 4 75 84 20 75 e-mail:[email protected]

Date: 10-06-2014 To whom it may concern Attestation FCC ID: XKB-IWLTBB The models to be certified are: • IWL222-01T2812A GPRS module is not installed on this model. 1 SDcard slot, Bluetooth , Contactless, micro USB A/B, 2 SAM slots, 1 smart card reader, magnetic reader (track1/2/3), monochrome display are installed. • IWL252-01T1535B GPRS module is not installed on this model. 1 SDcard slot, Bluetooth , Contactless, micro USB A/B, 2 SAM slots, 1 smart card reader, magnetic reader (track1/2/3), color display are installed. The difference between the two models is only the display and the lens (IWL220 and IWL250); there is no circuitry differences on the board. Sincerely, Company Official: INGENICO Name : Marc DELORME Title: Quality Manager Contact Information: Ph. : 33 4 75 60 22 85 Fax : 33 4 75 81 41 57 e-mail:[email protected] Signature

Date: 10-06-2014 To whom it may concern Attestation FCC ID: XKB-IWLTBB We declare that the difference between the two products only concern the type of display: IWL222-01T2812A is equipped with a Black&White LCD Display module (128x164 pixels) IWL252-01T1535B is equipped with a Color TFT LCD Display module (320x240 pixels) All other part of the products are identical. Sincerely, Company Official: INGENICO Name : Marc DELORME Title: Quality Manager Contact Information: Ph. : 33 4 75 60 22 85 Fax : 33 4 75 81 41 57 e-mail: [email protected] Signature

Date: 10-07-2014 To whom it may concern Attestation We attest that the difference between FCC ID : XKB-IWL2XXBCL and FCC ID: XKB- IWLTBB is a modification of Bluetooth circuitry. We attest that the difference between the models IWL222-01T2812A and IWL252- 01T1535B is only the display and the lens (IWL220 and IWL250); there is no circuitry differences on the board. The models IWL222-01T1488A and IWL252-01T1535A have been certified under FCC ID: XKB-IWL2XXBCL. The models IWL222-01T2812A and IWL252-01T1535B are certified under FCC ID: XKB-IWLTBB. We declare that the test reports for IWL252-01T1535B is also valid for IWL222- 01T2812A concerning Bluetooth compliance. Sincerely, Company Official: INGENICO Name : Marc DELORME Title: Quality Manager Contact Information: Ph. : 33 4 75 60 22 85 Fax : 33 4 75 81 41 57 e-mail:[email protected] Signature

uUSB p ort uUSB p ort

LABEL INFO IWL Bluetooth + Cless Handheld

UL LLC An organization dedicated 333 Pfingsten Rd. to public safety and committed to Northbrook, IL 60062 quality service for over 100 years Tel: (847) 272-8800 UL LLC 333 Pfingsten Rd. Northbrook, IL 60062 www.ul.com/emc (847) 272-8800 Order Number: 10343507A Date: August 14, 2014 Model: IWL252 FCC ID XKB-IWLTBB IC 2586D-IWLTBB Electromagnetic Compatibility Test Report For Ingenico Copyright  2012 UL LLC UL LLC authorizes the above-named company to reproduce this Report provided it is reproduced in its entirety. Order Number: 10343507A FCC ID: XKB-IWLTBB Page 2 of 40 Model Number: IWL252 IC: 2586D-IWLTBB Client Name: Ingenico UL LLC 333 Pfingsten Rd. Northbrook, IL 60062 USA Tel.: 847 272-8800 Rev. No 1.0Rev. No 1.0 EMC Report 2012-87-EM-F0042 Test Report Details Tests Performed By: UL LLC 333 Pfingsten Rd. Northbrook, IL 60062 Tests Performed For: Ingenico SA 9, Avenue de la gare Rovaltain TGV 26958 Valence Cedex 9 - France Applicant Contact: Nicolas Jacquemont Phone: 33 (0)1 58 01 80 00 E-mail: [email protected] Test Report Date: August 14, 2014 Product Type: Transmitter Product standards FCC Part 15, RSS-210, RSS-GEN Model Number: IWL252 FCC ID XKB-IWLTBB ID 2586D-IWLTBB Sample Serial Number: N/A EUT Category: RFID Testing Start Date: June 1, 2014 Date Testing Complete: August 14, 2014 Overall Results: Compliant UL LLC reports apply only to the specific samples tested under stated test conditions. All samples tested were in good operating condition throughout the entire test program. It is the manufacturer's responsibility to assure that additional production units of this model are manufactured with identical electrical and mechanical components. UL LLC shall have no liability for any deductions, inferences or generalizations drawn by the client or others from UL LLC issued reports. This report must not be used by the client to claim product certification, approval, or endorsement by NVLAP, NIST, any agency of the Federal Government, or any agency of any government. This report may contain test results that are not covered by the NVLAP or A2LA accreditation. The scope of accreditation is limited to the specific tests that are listed on the NVLAP and/or A2LA websites referenced at the end of this report. Order Number: 10343507A FCC ID: XKB-IWLTBB Page 3 of 40 Model Number: IWL252 IC: 2586D-IWLTBB Client Name: Ingenico UL LLC 333 Pfingsten Rd. Northbrook, IL 60062 USA Tel.: 847 272-8800 Rev. No 1.0Rev. No 1.0 EMC Report 2012-87-EM-F0042 Report Directory 1.0 G E N E R A L - Product Description ..................................................................................................................4 1.1 Equipment Description ...................................................................................................................................4 1.2 Equipment Marking Plate ...............................................................................................................................4 1.3 Device Configuration During Test ..................................................................................................................5 1.3.1 Equipment Used During Test: ....................................................................................................................5 1.3.2 Input/Output Ports: .....................................................................................................................................5 1.3.3 EUT Internal Operating Frequencies: ........................................................................................................6 1.3.4 Power Interface: .........................................................................................................................................6 1.4 Block Diagram: ...............................................................................................................................................7 1.5 EUT Configurations ........................................................................................................................................8 1.6 EUT Operation Modes ....................................................................................................................................8 1.7 Rational for EUT Configuration ......................................................................................................................8 2.0 Summary ............................................................................................................................................................9 2.1 Deviations from standard test methods ..........................................................................................................9 2.2 Device Modifications Necessary for Compliance ...........................................................................................9 2.3 Reference Standards .....................................................................................................................................9 2.4 Results Summary ........................................................................................................................................ 10 3.0 Calibration of Equipment Used for Measurement ........................................................................................... 11 4.0 EMISSIONS TEST RESULTS ......................................................................................................................... 11 4.1 Test Conditions and Results – MAINS TERMINAL – CONDUCTED EMISSIONS .................................... 12 4.2 Test Conditions and Results – Frequency Stability .................................................................................... 19 4.3 Test Conditions and Results – Occupied Bandwidth .................................................................................. 21 4.4 Test Conditions and Results – RADIATED EMISSIONS ..........................................................................…

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Order Number: 10343507A FCC ID: XKB-IWLTBB Page 35 of 40 Model Number: IWL252 IC: 2586D-IWLTBB Client Name: Ingenico UL LLC 333 Pfingsten Rd. Northbrook, IL 60062 USA Tel.: 847 272-8800 Rev. No 1.0Rev. No 1.0 EMC Report 2012-87-EM-F0042 Appendix B Test Setup Figure 8 Test Setup for Conducted Emissions Order Number: 10343507A FCC ID: XKB-IWLTBB Page 36 of 40 Model Number: IWL252 IC: 2586D-IWLTBB Client Name: Ingenico UL LLC 333 Pfingsten Rd. Northbrook, IL 60062 USA Tel.: 847 272-8800 Rev. No 1.0Rev. No 1.0 EMC Report 2012-87-EM-F0042 Figure 9 Test Setup for Frequency Stability Order Number: 10343507A FCC ID: XKB-IWLTBB Page 37 of 40 Model Number: IWL252 IC: 2586D-IWLTBB Client Name: Ingenico UL LLC 333 Pfingsten Rd. Northbrook, IL 60062 USA Tel.: 847 272-8800 Rev. No 1.0Rev. No 1.0 EMC Report 2012-87-EM-F0042 Figure 10 Test Setup for Occupied Bandwidth Order Number: 10343507A FCC ID: XKB-IWLTBB Page 38 of 40 Model Number: IWL252 IC: 2586D-IWLTBB Client Name: Ingenico UL LLC 333 Pfingsten Rd. Northbrook, IL 60062 USA Tel.: 847 272-8800 Rev. No 1.0Rev. No 1.0 EMC Report 2012-87-EM-F0042 Figure 11 Test Setup for Radiated Emissions Loop Antenna Measurements 3m Bicon/LogP Antenna Measurements 10m Order Number: 10343507A FCC ID: XKB-IWLTBB Page 39 of 40 Model Number: IWL252 IC: 2586D-IWLTBB Client Name: Ingenico UL LLC 333 Pfingsten Rd. Northbrook, IL 60062 USA Tel.: 847 272-8800 Rev. No 1.0Rev. No 1.0 EMC Report 2012-87-EM-F0042 Order Number: 10343507A FCC ID: XKB-IWLTBB Page 40 of 40 Model Number: IWL252 IC: 2586D-IWLTBB Client Name: Ingenico UL LLC 333 Pfingsten Rd. Northbrook, IL 60062 USA Tel.: 847 272-8800 Rev. No 1.0Rev. No 1.0 EMC Report 2012-87-EM-F0042