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XWI-CS2992014iHelp

Wearable Health Solutions. Inc.
iHelp - FCC ID XWI-CS2992014 - Wearable Health Solutions. Inc.
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Application Details

Equipment Class
PCT - PCS Licensed Transmitter worn on body
Date of Grant
Nov 15, 2014
Application Purpose
Original Equipment
Date of Application
Nov 13, 2014
Equipment Note
iHelp
Frequency Range
1850.20000000 - 1909.80000000
Company
Wearable Health Solutions. Inc.
Country
United States

Documents & Files

Select a file to view

Users Manual

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Cover Letter(s)

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External Photos

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ID Label/Location Info

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Internal Photos

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Parts List/Tune Up Info

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RF Exposure Info

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Test Report

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Test Setup Photos

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Document Text

Text extracted from the exhibit documents filed with the FCC. Open a document above to read the original.

Users Manual

User’sGuideofiHelp iHelp, iHelp, always always be be with with you! you! Madeby:Xi ’ aniHelpWearableElectronicCo.,Ltd Website:http://www.ihelpu.com.cn Add:#2Innovativebusinessapartment,PioneeringDevelopmentPark#69 JinyeRoad,Xi'anHI-TechDevelopmentZoneXi'an,Shaanxi Province,China P.c:710077 Tel:+86-029-88324785 、 88311435 Fax:+86-029-88324785 、 88311435 User’sGuideofiHelpiHelp,alwaysbewithyou! CONTENTS 1.Generalintroduction..............................................................................3 2.Mainfunctions.......................................................................................3 3.Packagelist............................................................................................4 4.AppearanceofFallWarner....................................................................5 5.Wearingmanner.....................................................................................6 6.Parameters..............................................................................................6 7.Operations..............................................................................................6 8.Charge....................................................................................................8 9.Precautions.............................................................................................8 10.SpecialExplanations.............................................................................9 User’sGuideofiHelpiHelp,alwaysbewithyou! 1.Generalintroduction FallWarnernamediHelpisahealthyproductwhichcandetectfallingforelders.It willalwaysbewithyourparentsinsteadofyou,sothatyoucanworkandliveintently withoutworryingaboutparents.Littlepay,muchgain. iHelpisasmartdeviceforeldersandchildren,itlikesaguardforparentsandhas manyfunctions,suchaswarningautomaticallyafterfalling,pillreminder,SMS broadcasting,call,positionwithGPSandLBS,reminder,inquiring,remotepoweroff andsoon. 2.Mainfunctions VoicepromptatsiteandautomaticwarningthroughSMSwhenfallingdown; PositionwithGPSandLBS; Voicecallwithonebutton; Pillreminder; SMScheckforcarrier’sstatus; Friendlyreminderattheappointedtime; SMSreminderwhenlowbattery; SMSreminderwhenswitchingon; Remotepoweroff. User’sGuideofiHelpiHelp,alwaysbewithyou! 3.Packagelist Picture2FallWarner Picture3LineforchargingPicture4Charger Thedifferentplug-typesofchargerbaseondifferentareas. User’sGuideofiHelpiHelp,alwaysbewithyou! 4.AppearanceofFallWarner Picture5Frontview Picture6Sideview User’sGuideofiHelpiHelp,alwaysbewithyou! 5.Wearingmanner UsercanwearFallWarnerwiththebeltaspicture7: Picture7Wearingmanner 6.Parameters Network:GSM Frequencybands:850/1900MHz,900/1800MHz Standbytime:110~120h Weight:69g Size:73×53×18mm 7.Operation Step1:BuySIMcard UsershouldbuyaSIMcard(mustbeGSMnetwork)withenoughfees. Step2:InserttheSIMcardandbattery InserttheSIMcardandbatteryasfollowing: User’sGuideofiHelpiHelp,alwaysbewithyou! 1 、 Liftthebuckleasthewhitearrow indicates,thenremovethebuckleasthe blackarrowindicates. 2 、 Openthebackcover. 3、PutSIMcardinthecardslot,andthen tightenthecardwithslotcover. 4、Putthebatteryintothebatteryslot. 5、Fixthebackcover.6、Fastenthebuckle. Step3:Poweron Pullthepowerswitchto“ON”atthesideofFallWarner,andthenthenetworkLED User’sGuideofiHelpiHelp,alwaysbewithyou! willflash,about15-20secondslateritwillturntoflashper3seconds,itmeansthat FallWarnerenrollsnetworksuccessfully.About60secondslaterFallWarnerwillbe inworkmode. IfthenetworkLEDflashespersecond,itmeansthatFallWarnerenrollnetwork unsuccessfully,usercancheckthefixingofSIMcard,orthetypeofSIMcard,or operateFallWarnerintothewellnetworkregionandtryitagain. Step4:Bind Bindingmeansuserbuildsthecommunicationbetweenphonenumberofguardian andthenumberofFallWarner,thephonenumberofguardianiscalledbindingphone number,thecommandssendingfrombindingphonenumberisavailableforFall Warner. Bindingphonenumbersends“KBD”toFallWarner,bindingphonenumberwill receiveamessage“Openbindingissuccessful.Thankyouforusingourproducts. Email:[email protected]:www.ihelpu.com.cn/english.”,about10~15 secondslater. Userofsmartphone(iosorAndroid)alsocansetthebindingwiththesoftwarenamed iHelp. Afterthis,thosefunctionswillbeusednormally,aswarningautomaticallywhile detectingfallingaction,inquirestate,call,remotepoweroffandsoon. 8.Charge PleaseconnecttheFallWarnerwithchargerwhilethebatteryislow,thechargingis finishedwhenthebatteryLEDofchargerturnsgreenfromred. 9.Precautions Pleaseswitchoffthedevicewhileontheflight; Incombustibleorexplosiveenvironment,switchoffthedevice; Switchoffthedeviceinthedangerousplaces; Switchoffthedeviceinhospitaltocomplywiththehospitalregulations; Onlyprofessionalpersoncanfixthedevice; Onlyauthorizedsparepartsandbatterycanbeused; Pleasemakesurethedevicedry; User’sGuideofiHelpiHelp,alwaysbewithyou! Pleaseunchaintheconnectionbetweendeviceandchargerbeforeremoving battery. 10.SpecialExplanations a)Errorwarning Anyoffollowingactionsmaycauseerrorwarning: a)Thedeviceisnotswitchedoffwhileinsleep,; b)Sleepintherockingchair; c)Otherspecialconditions. Inanysituation,pressthefunctionbuttontocancelwarning. b)Missingwarning Anyoffollowingsituationsmaycausemissingwarning: a)SIMcardisdamaged,orSIMcardisnotproperlyinstalled. b)Thedeviceisswitchedofforitspowerisexhausted. c)TheGSMwirelessnetworksignalisweakorblocked. d)Thedeviceownerfallsdownonthestair. e) Otherspecialsituations. c)Caution a)Riskofexplosionifbatteryisreplacedbyanincorrecttype. b)Disposeofusedbatteriesaccordingtotheinstructions. Notice:Insomespecialconditionswhichaffectthedevice performance,wewillnotbeartheresponsibilityforslighterroror missingwarning. User’sGuideofiHelpiHelp,alwaysbewithyou! FCCStatement: ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothe followingtwoconditions: (1)Thisdevicemaynotcauseharmfulinterference,and (2)Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmay causeundesiredoperation. Pleasetakeattentionthatchangesormodificationnotexpresslyapprovedbytheparty responsibleforcom…

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Cover Letter(s)

Medical Alarm Concepts Holdings Inc

Cover Letter(s)

Medical Alarm Concepts Holdings Inc

External Photos

SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 1 of 4 Page 1 of 4 CS299B-A_External Photos-FCC Application No.: SHEM1406001380RF Applicant: Medical Alarm Concepts Holdings Inc Address of Applicant: 200 B West Church Road King of Prussia, PA 19406 Equipment Under Test (EUT): Product Name: iHelp Model No.: CS299B-A Add Model No.: CS299BA-A, CS299BA-B, CS299BA-C, CS299BA-D, CS299EA-A, CS299EA-B, CS299EA-C, CS299EA-D, CS299B-B, CS299B-C, CS299B-D, CS299E-A, CS299E-B, CS299E-C, CS299E-D FCC ID: XWI-CS2992014 SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 2 of 4 Page 2 of 4 1 Contents Page 1 CONTENTS.......................................................................................................... 2 2 EXTERNAL PHOTOS ........................................................................................ 3 SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 3 of 4 Page 3 of 4 2 External Photos SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 4 of 4 Page 4 of 4 End

ID Label/Location Info

Size: 2*3cm

Internal Photos

SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 1 of 5 Page 1 of 5 CS299B-A _Internal Photos-FCC-I Application No.: SHEM1406001380RF Applicant: Medical Alarm Concepts Holdings Inc Address of Applicant: 200 B West Church Road King of Prussia, PA 19406 Equipment Under Test (EUT): Product Name: iHelp Model No.: CS299B-A Add Model No.: CS299BA-A, CS299BA-B, CS299BA-C, CS299BA-D, CS299EA-A, CS299EA-B, CS299EA-C, CS299EA-D, CS299B-B, CS299B-C, CS299B-D, CS299E-A, CS299E-B, CS299E-C, CS299E-D FCC ID: XWI-CS2992014 SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 2 of 5 Page 2 of 5 1 Contents Page 1 CONTENTS.......................................................................................................... 2 2 INTERNAL PHOTOS ......................................................................................... 3 SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 3 of 5 Page 3 of 5 2 Internal Photos SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 4 of 5 Page 4 of 5 SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 5 of 5 Page 5 of 5 E EE En nn nd dd d

Internal Photos

SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 1 of 4 Page 1 of 4 CS299B-A _Internal Photos-FCC-II Application No.: SHEM1406001380RF Applicant: Medical Alarm Concepts Holdings Inc Address of Applicant: 200 B West Church Road King of Prussia, PA 19406 Equipment Under Test (EUT): Product Name: iHelp Model No.: CS299B-A Add Model No.: CS299BA-A, CS299BA-B, CS299BA-C, CS299BA-D, CS299EA-A, CS299EA-B, CS299EA-C, CS299EA-D, CS299B-B, CS299B-C, CS299B-D, CS299E-A, CS299E-B, CS299E-C, CS299E-D FCC ID: XWI-CS2992014 SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 2 of 4 Page 2 of 4 1 Contents Page 1 CONTENTS.......................................................................................................... 2 2 INTERNAL PHOTOS ......................................................................................... 3 SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 3 of 4 Page 3 of 4 2 Internal Photos SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 4 of 4 Page 4 of 4 E EE En nn nd dd d

Internal Photos

SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 1 of 4 Page 1 of 4 CS299B-A _Internal Photos-FCC-III Application No.: SHEM1406001380RF Applicant: Medical Alarm Concepts Holdings Inc Address of Applicant: 200 B West Church Road King of Prussia, PA 19406 Equipment Under Test (EUT): Product Name: iHelp Model No.: CS299B-A Add Model No.: CS299BA-A, CS299BA-B, CS299BA-C, CS299BA-D, CS299EA-A, CS299EA-B, CS299EA-C, CS299EA-D, CS299B-B, CS299B-C, CS299B-D, CS299E-A, CS299E-B, CS299E-C, CS299E-D FCC ID: XWI-CS2992014 SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 2 of 4 Page 2 of 4 1 Contents Page 1 CONTENTS.......................................................................................................... 2 2 INTERNAL PHOTOS ......................................................................................... 3 SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 3 of 4 Page 3 of 4 2 Internal Photos SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 4 of 4 Page 4 of 4 E EE En nn nd dd d

Parts List/Tune Up Info

Power Tune up Procedure 1. The CS299B-A is calibrated in 2 Radio bands. For GSM850: GSM: 33±1dBm; GPRS: 31±1dBm For GSM1900: GSM: 30±1dBm; GPRS: 30±1dBm 2. Calibration of module transmission power Modules within a PA as below: There is a transmission power table about PCLS and APC_DAC, by adjusting the voltage value of the APC, to change the transmission power. Assume that the initial value to APC is 500, then detect the transmitted power is 34 dBm; you need to reduce the APC, to reduce the transmission power to achieve the predetermined value.

RF Exposure Info

14-10-5OET Inquiry System Inquiry Tracking Number 793011 https://apps.fcc.gov/oetcf/kdb/forms/ReplyToResponse2.cfm1/3 Search|RSS |Updates |E-Filing |Initiatives |Consumers |Find People Office of Engineering and Technology FCC > FCC E-filing > Inquiry System Home Page > View InquiryFCC Site Map OET Home Page Site Options Basic KDB Search Advanced KDB Search Submit an Inquiry Reply to an Inquiry Response Category List FAQ Search Major Guidance Publications Draft Laboratory Division Publications Draft Laboratory Division Publications (Expired) Draft Publication Moderation Policy Related Sites Equipment Authorization Presentations Equipment Authorization System (EAS) Telecommunications Certification Bodies (TCB) Measurement Procedures Reply to an OET Inquiry Response Currently Displaying Inquiry Tracking Number: 793011 Contact Information: Customer First Name:Eddy Customer Last Name:Zong Telephone Number: +86 02161915664 Extension: E-mail Address: [email protected] Address: Line 1: Line 2: P.O. Box: City: State: Zip Code: Country: Inquiry Details on 09/25/2014: First category: RF Exposure * Second category: SAR (RF Exposure) Third category: Subject:SAR test procedure for special using device Inquiry:Hello, I have a question about SAR measurement procedure The product is a healthy product which can detect falling for elders. It is a cell phone also. This product is no headphones and other auxiliary equipment, except charger. When the Fall Warner detects falling down, the Fall Warner will send a warning message automatically to the binding phone every minute. Everyone can directly call the Fall Warner GSM part is working in double band 800 MHz/1900MHz, and GPRS Class 10. Modulation type is GMSK. The maximum conducted peak power level is as below. The max peak antenna gain is 0dBi Band Channel Frequency Conducted Output Power(dBm) GSM GPRS 10 Peak Average Peak Average GSM850 128 824.2 33.80 33.60 31.50 31.40 189 836.4 33.10 32.80 31.10 31.00 251 848.8 32.80 32.50 30.80 30.70 GSM1900 512 1850.2 30.00 29.80 29.00 14-10-5OET Inquiry System Inquiry Tracking Number 793011 https://apps.fcc.gov/oetcf/kdb/forms/ReplyToResponse2.cfm2/3 29.00 29.80 661 1880.0 30.50 30.20 29.20 29.90 810 1909.8 30.50 30.20 29.40 30.10 It supports GPS function. The GPS is off in default, and it will switch on while there are some falling actions or it’s inquired. Binding phone sends “KGPS” message to the Fall Warner to turn on GPS. The attachments are photos of product, user manual, User’s guide and wearing way. Please kindly review and give some guide for SAR test location: 1. We could only test body SAR with the back of the device touching the flat phantom for both GPRS and GSM voice operation (as applicable).at the back of the product? 2. Whether to need to test for “front of face” configuration? ---Reply from Customer on 09/25/2014--- The attachment is conducted power. FCC Response on 09/25/2014: The instruction manual indicates that this EUT has a speakerphone and a microphone, as well as a belt clip allowing for on-body usage. Devices such as this require testing in accordance with KDB Publication 447498 4.2.2(3) and 4.2.1. As such, in front of face testing and on body testing must be considered. Please also be aware that devices supporting a slot based mode of communication (i.e. TDMA), considerations as prescribed under 47 CFR 2.1093(d)(5) may be applicable. Such consideration, combined with the guidance provided in Section 4.2, may then be applied to the general test reduction and simultaneous transmission test reduction methods presented in KDB Publication 447498 sections 4.3. Please be aware that, should any test reduction apply, a statement of justification and compliance must be included in the equipment approval, in lieu of the SAR report, to qualify for the SAR test exclusion. ---Reply from Customer on 09/25/2014--- Dear, Thanks for you response. We test in front of face SAR and body SAR at the back of the device. I want to know body SAR at front of device whether or not need to test. FCC Response on 09/26/2014: Based upon the information provided, it appears that the antenna is mounted on the front face of the EUT. Per KDB Publication 447498 D01, devices that are designed to operate on the body of users without requiring additional body-worn accessories, must be tested for SAR compliance using a conservative minimum test separation distance <= 5mm. Due to this device’s small size allowing it to be worn facing in and out, and with the antenna closest to the external face, consideration of exposure from the front face is prescribed for the associated operating conditions. ---Reply from Customer on 09/28/2014--- ---Reply from Customer on 09/28/2014--- ---Reply from Customer on 09/28/2014--- ---Reply from Customer on 09/28/2014--- Dear, Sorry, I'm not sure whether you can see the following reply, because I can't see anything. For the front face of the EUT, we can tested SAR at minimum test separation distance = 5mm rather than 0mm. The test distance is acceptable? ---Reply from Customer on 09/28/2014--- 14-10-5OET Inquiry System Inquiry Tracking Number 793011 https://apps.fcc.gov/oetcf/kdb/forms/ReplyToResponse2.cfm3/3 Dear, Sorry, I'm not sure whether you can see the following reply, because I can't see anything For the front face of the EUT, we can tested SAR at minimum test separation distance = 5mm rather than 0mm. The test distance is acceptable? FCC Response on 09/30/2014: Per KDB Publication 447498 D01, devices that are designed to operate on the body of users without requiring additional body-worn accessories, must be tested for SAR compliance using a conservative minimum test separation distance <= 5mm. 5mm is consistent with this guidance. Attachment List: Conduted power Photos of product Photos of product Photos of product User Manual User guide Enter any additional comments below: *(This is a text only field. Users will be able to upload attachments after clicking on the "Proceed" button below) Proc…

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RF Exposure Info

SAR Test Report Product Name : iHelp Model No. : CS299B-A, CS299BA-A, CS299BA-B, CS299BA-C, CS299BA-D, CS299EA-A, CS299EA-B, CS299EA-C, CS299EA-D, CS299B-B, CS299B-C, CS299B-D, CS299E-A, CS299E-B, CS299E-C, CS299E-D FCC ID : XWI-CS2992014 Applicant : Medical Alarm Concepts Holdings Inc Address : 200 B West Church Road King of Prussia, PA 19406 Date of Receipt : Oct. 13, 2014 Date of Test : Oct. 13, 2014 Issued Date : Oct. 14, 2014 Report No. : 14A0264R-HP-US-P03V01 Report Version : V1.0 The test results relate only to the samples tested. The test report shall not be reproduced except in full without the written approval of QuieTek Corporation. Report No.: 14A0264R-HP-US-P03V01 Page: 2 of 100 Test Report Certification Issued Date: Oct. 14, 2014 Report No.: 14A0264R-HP-US-P03V01 Product Name : iHelp Applicant : Medical Alarm Concepts Holdings Inc Address : 200 B West Church Road King of Prussia, PA 19406 Manufacturer : Xi’an iHelp Wearable Electronic Co., Ltd Address : #2 Innovate business apartment, Pioneering Development Park #69 Jinye Road, Xi’an Hi-Tech Deveopment Zone Xin’an Shanxi Province China Model No. : CS299B-A, CS299BA-A, CS299BA-B, CS299BA-C, CS299BA-D, CS299EA-A, CS299EA-B, CS299EA-C, CS299EA-D, CS299B-B, CS299B-C, CS299B-D, CS299E-A, CS299E-B, CS299E-C, CS299E-D FCC ID : RH2-UP-500MZ EUT Voltage : DC 3.7V Applicable Standard : IEEE Std. 1528-2013, 47CFR § 2.1093 FCC KDB Publication 447498 D01v05r02 FCC KDB Publication 648474 D04v01r02 FCC KDB Publication 865664 D01v01r03 FCC KDB Publication 941225 D03~D04 Test Result : Max. SAR Measurement (1g) Head: 0.728 W/kg; Body-worn: 1.39 W/kg Performed Location : Suzhou EMC Laboratory No.99 Hongye Rd., Suzhou Industrial Park Loufeng Hi-Tech Development Zone., Suzhou, China TEL: +86-512-6251-5088 / FAX: +86-512-6251-5098 FCC Registration Number: 800392 Documented By : Reviewed By : Approved By : Report No.: 14A0264R-HP-US-P03V01 Page: 3 of 100 Laboratory Information We, QuieTek Corporation, are an independent EMC and safety consultancy that was established the whole facility in our laboratories. The test facility has been accredited/accepted(audited or listed) by the following related bodies in compliance with ISO 17025, EN 45001 and specified testing scope: The related certificate for our laboratories about the test site and management system can be downloaded from QuieTek Corporation’s Web Site :http://www.quietek.com/tw/ctg/cts/accreditations.htm The address and introduction of QuieTek Corporation’s laboratories can be founded in our Web site : http://www.quietek.com/ If you have any comments, Please don’t hesitate to contact us. Our contact information is as below: HsinChu Testing Laboratory : No.75-2, 3rd Lin, Wangye Keng, Yonghxing Tsuen, Qionglin Shiang, Hsinchu County 307, Taiwan, R.O.C. TEL:+886-3-592-8858 / FAX:+886-3-592-8859 E-Mail : [email protected] LinKou Testing Laboratory : No.5-22, Ruishukeng, Linkou Dist., New Taipei City 24451, Taiwan, R.O.C. TEL : 886-2-8601-3788 / FAX : 886-2-8601-3789 E-Mail : [email protected] Suzhou Testing Laboratory : No.99 Hongye Rd., Suzhou Industrial Park Loufeng Hi-Tech Development Zone., SuZhou, China TEL : +86-512-6251-5088 / FAX : 86-512-6251-5098 E-Mail : [email protected] Taiwan R.O.C. : BSMI, NCC, TAF Germany : TUV Rheinland Norway : Nemko, DNV USA : FCC Japan : VCCI China : CNAS Report No.: 14A0264R-HP-US-P03V01 Page: 4 of 100 TABLE OF CONTENTS Description Page 1. General Information ................................................................................................. 7 1.1. EUT Description .................................................................................................. 7 1.2. Test Environment ................................................................................................. 8 1.3. EUT Antenna Locations ....................................................................................... 8 1.4. Power Reduction for SAR .................................................................................... 9 1.5. Guidance Documents .......................................................................................... 9 2. SAR Measurement System .................................................................................... 10 2.1. DASY5 System Description ............................................................................... 10 2.1.1. Applications ................................................................................................... 11 2.1.2. Area Scans .................................................................................................... 11 2.1.3. Zoom Scan (Cube Scan Averaging) .............................................................. 11 2.1.4. Uncertainty of Inter-/Extrapolation and Averaging ......................................... 11 2.2. DASY5 E-Field Probe ........................................................................................ 12 2.2.1. Isotropic E-Field Probe Specification ............................................................. 12 2.3. Boundary Detection Unit and Probe Mounting Device ...................................... 13 2.4. DATA Acquisition Electronics (DAE) and Measurement Server ........................ 13 2.5. Robot ................................................................................................................. 14 2.6. Light Beam Unit ................................................................................................. 14 2.7. Device Holder .................................................................................................... 15 2.8. SAM Twin Phantom ........................................................................................... 15 3. Tissue Simulating Liquid ....................................................................................... 16 3.1. The composition of the tissue simulating liquid ................................................. 16 3.2. Tissue Calibration Result .......…

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Test Report

SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. 588 West Jindu Road,Songjiang District,Shanghai,China Telephone: +86 (0) 21 6191 5666 Fax: +86 (0) 21 6191 5678 [email protected] Report No.: SHEM140600138001 Page 1 of 49 Tony Wu E&E Section Manager SGS-CSTC (Shanghai) Co., Ltd. The manufacturer should ensure that all products in series production are in conformity with the product sample detailed in this report. If the product in this report is used in any configuration other than that detailed in the report, the manufacturer must ensure the new system complies with all relevant standards. The report must not be used by the client to claim product certification, approval, or endorsement by NVLAP, NIST, or any agency of the federal government. All test results in this report can be traceable to National or International Standards. This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for electronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm. Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Company’s findings at the time of its intervention only and within the limits of Client’s instructions, if any. The Company’s sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or appearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only 1 Cover Page RF TEST REPORT Application No.: SHEM1406001380RF Applicant: Medical Alarm Concepts Holdings Inc FCC ID: XWI-CS2992014 Equipment Under Test (EUT): NOTE: The following sample(s) submitted was/were identified on behalf of the client as Product Name: iHelp Model No.(EUT): CS299B-A Added Model No. CS299BA-A, CS299BA-B, CS299BA-C, CS299BA-D, CS299EA-A, CS299EA- B, CS299EA-C, CS299EA-D, CS299B-B, CS299B-C, CS299B-D, CS299E-A, CS299E-B, CS299E-C, CS299E-D Standards: 47 CFR Part 22 Subpart H: 2013 47 CFR Part 24 Subpart E: 2013 Date of Receipt: June 12, 2014 Date of Test: July 04, 2014 to July 09, 2014 Date of Issue: October 10, 2013 Test Result: Pass* * In the configuration tested, the EUT (Equipment under test) complied with the standards specified above. SGS-CSTC Standards Technical Services (Shanghai)Co., Ltd. Report No.: SHEM140600138001 Page 2 of 49 “This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for electronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm . Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Company’s findings at the time of its intervention only and within the limits of Client’s instructions, if any. The Company’s sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or appearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only.” 2 Version Revision Record Version Chapter Date Modifier Remark 00 October 15, 2014 Original Authorized for issue by: Engineer Eddy Zong Print Name Clerk Susie Liu Print Name Reviewer Keny Xu Print Name SGS-CSTC Standards Technical Services (Shanghai)Co., Ltd. Report No.: SHEM140600138001 Page 3 of 49 “This document is issued by the Company subject to its General Conditions of Service printed overleaf, available on request or accessible at www.sgs.com/terms_and_conditions.htm and, for electronic format documents, subject to Terms and Conditions for Electronic Documents at www.sgs.com/terms_e-document.htm . Attention is drawn to the limitation of liability, indemnification and jurisdiction issues defined therein. Any holder of this document is advised that information contained hereon reflects the Company’s findings at the time of its intervention only and within the limits of Client’s instructions, if any. The Company’s sole responsibility is to its Client and this document does not exonerate parties to a transaction from exercising all their rights and obligations under the transaction documents. This document cannot be reproduced except in full, without prior written approval of the Company. Any unauthorized alteration, forgery or falsification of the content or appearance of this document is unlawful and offenders may be prosecuted to the fullest extent of the law. Unless otherwise stated the results shown in this test report refer only to the sample(s) tested and such sample(s) are retained for 90 days only.” 3 Test Summary Test Item FCC Requirement Test method Result Output Power Part 22.913(a)/24.232(c) TIA-603-C Clause 2.2.1/2.2.17 PASS Peak-to-Average Ratio Part24.232(d) KDB 971168 D01 PASS Occupied Bandwidth Part 2.1049(h)(i) Part 22.917(b)/24.238(b) PASS Band Edge Pa…

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Test Setup Photos

SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 1 of 3 Page 1 of 3 CS299B-A _Test Setup Photos-FCC Application No.: SHEM1406001380RF Applicant: Medical Alarm Concepts Holdings Inc Address of Applicant: 200 B West Church Road King of Prussia, PA 19406 Equipment Under Test (EUT): Product Name: iHelp Model No.: CS299B-A Add Model No.: CS299BA-A, CS299BA-B, CS299BA-C, CS299BA-D, CS299EA-A, CS299EA-B, CS299EA-C, CS299EA-D, CS299B-B, CS299B-C, CS299B-D, CS299E-A, CS299E-B, CS299E-C, CS299E-D FCC ID: XWI-CS2992014 SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 2 of 3 Page 2 of 3 1 Contents Page 1 CONTENTS............................................................................................................... 2 2 EQUIPMENT UNDER TEST PICTURES ............................................................ 3 2.1 Radiated Emission Test Setup .......................................................................... 3 SGS-CSTC Standards Technical Services (Shanghai) Co., Ltd. Page: 3 of 3 Page 3 of 3 2 EQUI…

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Contact Information

Applicant

Peter Pezzino(President)
[email protected]917-541-5884Fax: 610-872-9066

Technical Contact

SGS-CSTC Standards Technical Services (Shanghai)Eddy Zong
[email protected]86-20-61915664

No.588 West Jindu Road, Songjian District, · Shanghai · China

Test Firm

SGS-CSTC Standards Technical Services Co.,Ltd.Zenger Zhang
[email protected]86(0)2161915654Fax: 8602161915655

Technical Specifications

#Rule PartsFrequency RangePower OutputEmissionTolerance
224E1.85 GHz - 1.91 GHz552.00 mW248KGXW0.53 ppm
Confidentiality
Long Term
Grant Notes
Power Output is ERP for Part 22 and EIRP for Part 24. Body-worn operations are restricted to belt-clips that have no metallic component in the assembly and which provide at least 5 mm separation between the device and the users body. End users must be informed of the body worn requirements for satisfying RF Exposure compliance. The highest reported SAR values are: Head: 0.73W/kg; Body-worn 1.39 W/kg.

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