ZCANP550XDAXNotebook Computer

www.samsung.com User Manual NT55 0XDA/N T55 0XDZ/N T55 1XDA /NP55 0XDA/550XDA/550XDZ 2 Getting started 3 About this manual 7 Layout 12 Turning the computer on and off 14 Unlocking the screen 14 Windows Basics 16 Keyboard 18 Touchpad 21 M emory card slot 23 External display 25 W ired LAN 28 W ireless LAN 30 Bluetooth 32 U sing the security slot Applications 33 Using applications 34 S amsung Settings 35 Samsung Security 37 Online Support (S Service) 38 S amsung PC Help (Self- help application) 39 S amsung PC Cleaner 40 Quick Search Settings & Upgrade 41 LCD brightness 43 Volume 44 BIOS (Setup utility) 50 Battery Troubleshooting 53 Samsung Recovery 58 W indows recovery function 58 Q&A Appendix 61 Product specifications 62 Er gonomic tips 66 S afety precautions 76 I mportant safety information 79 Replacement parts and accessories 82 R egulatory compliance statements 90 WEEE symbol inf ormation 92 Samsung package Take- Back program (USA only) Table of contents 3 Getting started About this manual • This user manual is specially designed to detail the computer’s functions and features. • The user manual supplied with the computer may vary depending on the model. • Please read this manual before using the computer to ensure safe and proper use. • Optional accessories, some devices, and software referred to in this manual may not be provided or may not be subject to upgrades. Note that the computer environment referred in the user manual may not be the same as your environment. • Descriptions are based on the computer’s default settings and the Windows 10 operating system. Available features and additional services may vary depending on the computer or operating system. • This user manual describes procedures for using the touchpad, mouse and touch screen. Instructions for using the touch screen are for models with the touch screen feature. • Images and screenshots are those of the representative model of the series and may differ in appearance from the actual product. • Content may differ from the final product and is subject to change without prior notice. For the latest version of the manual, refer to the Samsung website, www.samsung.com. Getting started 4 Copyright Copyright © 2020 Samsung Electronics Co., Ltd. This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Computer specifications or the contents of this manual may be changed without prior notice due to an upgrade of the computer’s functions. Instructional icons and expressions Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to the computer or other equipment Note: notes, usage tips, or additional information The path you should follow to carry out an instruction. For example, “select Settings → Devices” indicates that you should select Settings and then Devices. SelectClick the mouse or tap the touchpad or touch screen. Getting started 5 • HDMI, the HDMI logo, and the term High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. • All other trademarks and copyrights are the property of their respective owners. As an ENERGY STAR ® Partner, Samsung has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency. • The ENERGY STAR Program has reduced greenhouse gas emissions and saved energy through voluntary labeling. • Power management setting of this product has been enabled by default, and has various timing settings from 1 minute to 5 hours. • The product can wake with a button press on the chassis from sleep mode. Trademarks • Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics Co., Ltd. • Intel and Core are trademarks or registered trademarks of the Intel Corporation. • Microsoft, MS-DOS, and Windows are trademarks or registered trademarks of the Microsoft Corporation. • Bluetooth ® is a registered trademark of Bluetooth SIG, Inc. worldwide. • Wi-Fi ® , Wi-Fi Direct ™ , Wi-Fi CERTIFIED ™ , and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. Getting started 6 Product capacity representation Storage capacity representation The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the available capacity of the HDD in Windows is smaller than the actual capacity due to the difference in capacity calculation. For example, for an 80 GB HDD, Windows calculates the capacity as 74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes = 74.505 GB. In addition, the capacity representation in Windows may be even smaller because some programs, such as Samsung Recovery, may reside in a hidden area of the HDD. Memory capacity representation The available memory capacity in Windows is less than the actual capacity of memory. This is because some memory is required for regular system operations. For example, for 1 GB (= 1,024 MB) memory installed, Windows may report the capacity as 1,022 MB or less. Data precautions Samsung Electronics shall not be liable for any data loss. Please take care to avoid losing any important data and back up your data to prevent any such data loss. Operating system and software support If you change the product’s factory OS (Operating System) to another OS or if you install software which is not supported by the product’s original factory OS, you will not receive any technical support, product exchange or refund, and a fee will be charged when requesting a service. Please use your computer with the original factory OS. If you install an OS other than the factory OS, data may be deleted or the computer may not start. * …

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Date:3November2020 To:FederalCommunicationsCommission, Authorization&EvaluationDivision, 7435OaklandMillsRoad, Columbia,MD21046 ToWhomItMayConcern: TheSamsungElectronicsCo.,Ltd.,theundersigned,herebyauthorizesMr.WuXuewenfrom ShenzhenBALUNTechnologyCo.,Ltd.,toactonthebehalfoftheSamsungElectronicsCo.,Ltd. solelyinmattersrelatingtotheapplicationforanFCCequipmentauthorizationforFCCID: ZCANP550XDAXincludingthesigningofdocumentsinconnectionwiththisApplication. NecessaryactscarriedoutbyShenzhenBALUNTechnologyCo.,Ltd.inconnectionwiththe ApplicationshallhavethesameeffectasactsoftheSamsungElectronicsCo.,Ltd.. TheSamsungElectronicsCo.,Ltd.alsoherebycertifythatnopartytothisapplicationissubject toadenialofbenefits,includingFCCbenefits,pursuanttoSection5301oftheAnti-DrugAbuse Actof1988,21U.S.C.Section862. YoursSincerely, __________ JenniChun

Date:3November2020 To:FederalCommunicationsCommission, Authorization&EvaluationDivision, 7435OaklandMillsRoad, Columbia,MD21046 Re:SamsungElectronicsCo.,Ltd. FCCID:ZCANP550XDAX FCCCertificationConfidentialityRequest Gentlemen: Thisletteristocomplywith47CFR0.457and0.459pertainingtoconfidentiality material.SamsungElectronicsCo.,Ltd.requeststhatthefollowingdocuments regardingthissubmissionforFCCID:ZCANP550XDAXbekeptconfidential: ExhibitTypeFileName BlockDiagramBlockDiagram.pdf SchematicsSchematics.pdf OperationalDescriptionOperationalDescription.pdf Tune-Up-ProcedureTuneupprocedure.pdf Andbelowexhibitkeptshort-termconfidential(180days): ExternalphotosExternalphotos.pdf Testsetupphotostestphoto.pdf InternalphotosInternalphotos.pdf UsermanualUsermanual.pdf Thosedocumentscontaindetailedsystemandequipmentdescriptionandrelated informationabouttheproductwhichSamsungElectronicsCo.,Ltd.considersto beconfidentialproprietary,acustomdesignand,otherwise,notreleasabletothe generalpublic.Sincethisdesignisabasisformwhichfuturetechnological productswillevolve,SamsungElectronicsCo.,Ltd.considersthisinformation wouldbeofbenefittoitscompetitors,andthatthedisclosureoftheinformationin thesedocumentswouldgivecompetitorsanunfairadvantageinthemarket. YoursSincerely, JenniChun

Annex No.: BL-SZ2090237-AW 1 / 7 EUT EXTERNAL PHOTOS FRONT VIEW OF EUT REAR VIEW OF EUT Annex No.: BL-SZ2090237-AW 2 / 7 LEFT SIDE VIEW OF EUT CLOSE-UP Annex No.: BL-SZ2090237-AW 3 / 7 RIGHT SIDE OF EUT CLOSE-UP Annex No.: BL-SZ2090237-AW 4 / 7 TOP VIEW OF EUT BOTTOM VIEW OF EUT Annex No.: BL-SZ2090237-AW 5 / 7 OPEN Accessory-Power Adapter(Model: PA-1600-96) Annex No.: BL-SZ2090237-AW 6 / 7 CLOSE-UP Accessory-Power Adapter(Model: PA-1400-96) Annex No.: BL-SZ2090237-AW 7 / 7 CLOSE-UP Accessory- Mouse

ARD3-LASER-60W-1*1 4mm Model:NP550XDA Input:19V 3.16A(60W) FCC ID:ZCANP550XDAX Made in China NP550XDA-XXXXX S/N:XXXXXXXXXXXXX XX.XXXX 44.088mm ARD3-LASER-40W-1*1 4mm Model:NP550XDA Input:19V 2.1A(40W) FCC ID:ZCANP550XDAX Made in China NP550XDA-XXXXX S/N:XXXXXXXXXXXXX XX.XXXX 44.088mm

Annex No.: BL-SZ2090237-AI-2 1 / 7 EUT INTERNAL PHOTOS EUT UNCOVER VIEW (With GPU Version) EUT UNCOVER VIEW (With GPU Version) \ Annex No.: BL-SZ2090237-AI-2 2 / 7 EUT UNCOVER VIEW (With GPU Version) EUT UNCOVER VIEW (With GPU Version) PIFA Antenna Annex No.: BL-SZ2090237-AI-2 3 / 7 EUT UNCOVER VIEW (Without GPU Version) EUT UNCOVER VIEW (Without GPU Version) Annex No.: BL-SZ2090237-AI-2 4 / 7 EUT UNCOVER VIEW (Without GPU Version) EUT UNCOVER VIEW (Without GPU Version) Annex No.: BL-SZ2090237-AI-2 5 / 7 MAIN BOARD TOP VIEW (WITH SHIELDING) MAIN BOARD TOP VIEW (WITHOUT SHIELDING) RF Chip Annex No.: BL-SZ2090237-AI-2 6 / 7 MAIN BOARD TOP VIEW (WITHOUT SHIELDING) MAIN BOARD REAR VIEW Annex No.: BL-SZ2090237-AI-2 7 / 7 Battery Photo

Report No.: BL-SZ2090237-701&702 CALIBRATION REPORT F.1 E-Field Probe Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 F.2 Data Acquisition Electronics Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 F.3 2450 MHz Dipole Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 F.4 5GHz Dipole Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 Report No.: BL-SZ2090237-701&702 --END OF REPORT--

Report No.: BL-SZ2090237-702 2 / 66 Revision History Version Issue Date Revisions Content Rev. 01 Oct. 29, 2020 Initial Issue TABLE OF CONTENTS 1 GENERAL INFORMATION ..................................................................................................................... 4 Identification of the Testing Laboratory ...................................................................................... 4 Identification of the Responsible Testing Location ..................................................................... 4 Test Environment Condition ....................................................................................................... 4 Announce ................................................................................................................................... 5 2 PRODUCT INFORMATION ..................................................................................................................... 6 Applicant Information .................................................................................................................. 6 Manufacturer Information ........................................................................................................... 6 Factory Information .................................................................................................................... 6 General Description for Equipment under Test (EUT) ............................................................... 6 Technical Information ................................................................................................................. 7 3 SUMMARY OF TEST RESULT ............................................................................................................... 8 Test Standards ........................................................................................................................... 8 Device Category and SAR Limit ................................................................................................. 9 Test Result Summary ............................................................................................................... 10 Test Uncertainty ....................................................................................................................... 11 4 MEASUREMENT SYSTEM ................................................................................................................... 12 Specific Absorption Rate (SAR) Definition ............................................................................... 12 DASY SAR System .................................................................................................................. 13 5 SYSTEM VERIFICATION ...................................................................................................................... 21 Purpose of System Check ........................................................................................................ 21 System Check Setup ................................................................................................................ 21 6 SYSTEM VALIDATION .......................................................................................................................... 22 7 TEST POSITION CONFIGURATIONS .................................................................................................. 23 Laptop Exposure Condition ...................................................................................................... 23 8 MEASUREMENT PROCEDURE ........................................................................................................... 24 Report No.: BL-SZ2090237-702 3 / 66 Measurement Process Diagram ............................................................................................... 24 SAR Scan General Requirement ............................................................................................. 25 Measurement Procedure .......................................................................................................... 26 Area & Zoom Scan Procedure ................................................................................................. 26 9 CONDUCTED RF OUPUT POWER ...................................................................................................... 27 WIFI .......................................................................................................................................... 27 Bluetooth (Aux. Antenna) ......................................................................................................... 39 10 TEST EXCLUSION CONSIDERATION ................................................................................................. 40 Laptop Mode antenna location sketch ...................................................................................... 40 SAR Test Consideration Table ................................................................................................. 41 11 TEST RESULT ...................................................................................................................................... 45 Bluetooth .................................................................................................................................. 45 WIFI 2.4GHz ............................................................................................................................. 45 WIFI 5GHz ................................................................................................................................ 46 12 SAR Measurement Variability ................................................................................................................ 47 13 SIMULTANEOUS TRANSMISSION ...................................................................................................... 48 Simultaneous Transmission Mode Considerations .................................................................. 48 Sum …

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Report No.: BL-SZ2090237-606 2 / 99 Revision History Version Issue Date Revisions Content Rev. 01 Oct. 29, 2020 Initial Issue TABLE OF CONTENTS 1 ADMINISTRATIVE DATA (GENERAL INFORMATION) .......................................................................... 5 1.1 Identification of the Testing Laboratory ....................................................................................... 5 1.2 Identification of the Responsible Testing Location ...................................................................... 5 1.3 Laboratory Condition ................................................................................................................... 5 1.4 Announce .................................................................................................................................... 6 2 PRODUCT INFORMATION ...................................................................................................................... 7 2.1 Applicant Information ................................................................................................................... 7 2.2 Manufacturer Information ............................................................................................................ 7 2.3 Factory Information ..................................................................................................................... 7 2.4 General Description for Equipment under Test (EUT) ................................................................ 7 2.5 Technical Information .................................................................................................................. 8 2.6 Additional Instructions ............................................................................................................... 10 3 SUMMARY OF TEST RESULTS ............................................................................................................ 11 3.1 Test Standards .......................................................................................................................... 11 3.2 Verdict ....................................................................................................................................... 11 4 GENERAL TEST CONFIGURATIONS ................................................................................................... 12 4.1 Test Environments .................................................................................................................... 12 4.2 Test Equipment List ................................................................................................................... 12 4.3 Measurement Uncertainty ......................................................................................................... 13 4.4 Description of Test Setup .......................................................................................................... 14 4.4.1 For Antenna Port Test ............................................................................................................... 14 4.4.2 For AC Power Supply Port Test ................................................................................................ 14 4.4.3 For Radiated Test (Below 30 MHz) ........................................................................................... 15 4.4.4 For Radiated Test (30 MHz-1 GHz) .......................................................................................... 15 4.4.5 For Radiated Test (Above 1 GHz) ............................................................................................. 16 4.5 Measurement Results Explanation Example ............................................................................. 17 4.5.1 For conducted test items: .......................................................................................................... 17 Report No.: BL-SZ2090237-606 3 / 99 5 TEST ITEMS ........................................................................................................................................... 18 5.1 Antenna Requirements .............................................................................................................. 18 5.1.1 Relevant Standards ................................................................................................................... 18 5.1.2 Antenna Anti-Replacement Construction .................................................................................. 18 5.1.3 Antenna Gain ............................................................................................................................ 18 5.2 Frequency Hopping Systems .................................................................................................... 19 5.2.1 Relevant Standards ................................................................................................................... 19 5.2.2 Description of the systems ........................................................................................................ 19 5.3 Number of Hopping Frequencies .............................................................................................. 21 5.3.1 Limit ........................................................................................................................................... 21 5.3.2 Test Setup ................................................................................................................................. 21 5.3.3 Test Procedure .......................................................................................................................... 21 5.3.4 Test Result ................................................................................................................................ 21 5.4 Peak Output Power ................................................................................................................... 22 5.4.1 Test Limit ..............................................................…

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Report No.: BL-SZ20B0546-601 2 / 21 Revision History Version Issue Date Revisions Content Rev. 01 Nov. 18, 2020 Initial Issue TABLE OF CONTENTS 1 ADMINISTRATIVE DATA (GENERAL INFORMATION) .......................................................................... 3 1.1 Identification of the Testing Laboratory .............................................................................................. 3 1.2 Identification of the Responsible Testing Location ............................................................................. 3 1.3 Laboratory Condition .......................................................................................................................... 3 1.4 Announce ........................................................................................................................................... 4 2 PRODUCT INFORMATION ...................................................................................................................... 5 2.1 Applicant ............................................................................................................................................ 5 2.2 Manufacturer ...................................................................................................................................... 5 2.3 Factory ............................................................................................................................................... 5 2.4 General Description for Equipment under Test (EUT) ....................................................................... 5 2.5 Technical Information ......................................................................................................................... 6 3 SUMMARY OF TEST RESULTS .............................................................................................................. 7 3.1 Test Standards ................................................................................................................................... 7 3.2 Verdict ................................................................................................................................................ 7 4 GENERAL TEST CONFIGURATIONS ..................................................................................................... 8 4.1 Test Environments ............................................................................................................................. 8 4.2 Test Equipment List ........................................................................................................................... 8 4.3 Measurement Uncertainty .................................................................................................................. 9 4.4 Description of Test Setup ................................................................................................................. 10 5 TEST ITEMS ........................................................................................................................................... 13 5.1 Radiated Spurious Emissions .......................................................................................................... 13 ANNEX A TEST RESULT .......................................................................................................................... 18 A.1 Radiated Spurious Emissions .......................................................................................................... 18 ANNEX B TEST SETUP PHOTOS ............................................................................................................ 21 Report No.: BL-SZ20B0546-601 3 / 21 1 ADMINISTRATIVE DATA (GENERAL INFORMATION) 1.1 Identification of the Testing Laboratory Company Name Shenzhen BALUN Technology Co., Ltd. Address Block B, 1st FL, Baisha Science and Technology Park, Shahe Xi Road, Nanshan District, Shenzhen, Guangdong Province, P. R. China Phone Number +86 755 6685 0100 1.2 Identification of the Responsible Testing Location Test Location Shenzhen BALUN Technology Co., Ltd. Address Block B, 1st FL, Baisha Science and Technology Park, Shahe Xi Road, Nanshan District, Shenzhen, Guangdong Province, P. R. China Accreditation Certificate The laboratory has been listed by Industry Canada to perform electromagnetic emission measurements. The recognition numbers of test site are 11524A-1. The laboratory is a testing organization accredited by FCC as a accredited testing laboratory. The designation number is CN1196. The laboratory is a testing organization accredited by American Association for Laboratory Accreditation(A2LA) according to ISO/IEC 17025.The accreditation certificate is 4344.01. The laboratory is a testing organization accredited by China National Accreditation Service for Conformity Assessment (CNAS) according to ISO/IEC 17025. The accreditation certificate number is L6791. Description All measurement facilities used to collect the measurement data are located at Block B, FL 1, Baisha Science and Technology Park, Shahe Xi Road, Nanshan District, Shenzhen, Guangdong Province, P. R. China 518055 1.3 Laboratory Condition Ambient Temperature20°C to 25°C Ambient Relative Humidity 45% to 55% Ambient Pressure 100 kPa to 102 kPa Report No.: BL-SZ20B0546-601 4 / 21 1.4 Announce (1) The test report reference to the report template version v4.4. (2) The test report is invalid if not marked with the signatures of the persons responsible for preparing and approving the test report. (3) The test report is invalid if there is any evidence and/or falsification. (4) The results documented in this report apply only to the tested sample, under the conditions and modes of operation as described herein. (5) This document may not be altered or revised in any way unless done so by BALUN and all revisions are duly noted in the revisions section. (6) Content of the test report, in part or in full, cannot be used for publicity and/or promotional purposes without prior wri…

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Annex No.: BL-SZ2090237-AR-2 1 / 5 TEST SETUP PHOTOS 1 Radiated Test Photo Below 30MHz 30MHz-1GHz Annex No.: BL-SZ2090237-AR-2 2 / 5 Close-up Above 1GHz Annex No.: BL-SZ2090237-AR-2 3 / 5 Close-up 2 Conducted Test Photo Conducted Test-BT Annex No.: BL-SZ2090237-AR-2 4 / 5 Conducted Test-WIFI DFS Test Annex No.: BL-SZ2090237-AR-2 5 / 5 3 Conducted Emissions Test Photo 1 Test Photo 2

Annex No.: BL-SZ2090237-AS 1 / 1 TEST SETUP PHOTOS Bottom Side (0mm)