ZCASMA115MMulti-band GSM/WCDMA/LTE phone with Bluetooth, WLAN

www.samsung.com USER MANUAL SM-A115M/DS SM-A115M English. 11/2019. Rev.1.0 2 Table of Contents Basics 4 Read me first 6 Devic e overheating situations and solutions 9 Device layout and functions 13 Battery 15 SIM or USIM card (nano-SIM card) 18 Memor y card (microSD card) 20 Turning the device on and off 21 Initial setup 22 Samsung ac count 23 Tr ansferring data from your previous device (Smart Switch) 25 Understanding the screen 37 Notification panel 39 Entering text Apps and features 41 Installing or uninstalling apps 43 F inder 43 Phone 48 Contacts 52 M essages 55 I nternet 57 Email 58 Camera 65 G allery 70 Multi window 73 Samsung M embers 73 Samsung Notes 74 Calendar 75 Radio 77 Voice Recorder 78 My Files 78 Clock 80 C alculator 80 R eminder 83 Sharing content 84 Samsung Global G oals 84 Google apps Table of Contents 3 111 Device care 112 Optimising your device 112 Ba ttery 113 Storage 113 Memory 113 S ecurity 114 Apps 114 Gener al management 115 A ccessibility 116 Software update 116 User manual 117 About phone Appendix 118 Troubleshooting Settings 86 Introduction 86 Connections 87 W i-Fi 89 Bluetooth 90 Data saver 91 Mobile da ta only apps 91 SIM card manager (dual SIM models) 92 Mobile Hotspot and Tethering 93 More connection settings 94 Sounds and vibr ation 95 Dolb y Atmos (surround sound) 95 Notifica tions 96 Display 97 Dark mode 97 S creensaver 98 W allpapers 98 T hemes 98 Lock screen 99 Smart Lock 100 Biometrics and secur ity 100 Fac e recognition 103 Privacy 103 L ocation 104 Ac counts and backup 105 Samsung Cloud 106 G oogle 107 Advanced features 108 Motions and gestur es 108 Dual M essenger 109 Digital wellbeing & parental controls 4 Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. • Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. • Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. • You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature. • Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. Basics 5 • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting. – It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device. – You can set the touchscreen to turn off automatically when you are not using it. Launch the Settings app, tap Display → Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen. – To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display, and then tap the Adaptive brightness switch to activate it. • Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap About phone → Status. If your device does not have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its territories and may only be brought to the U.S. for the owner’s personal use. • Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About phone → Regulatory information . Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information Basics 6 Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging. Do the following when…

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Package contents • Device • USB cable • Ejection pin • USB power adaptor • Quick start guide The items supplied with the device and their images may vary by region. Device layout To turn on the device, press and hold the Power key for a few seconds. Volume key Power key SIM card / Memory card tray Multipurpose jack Front camera Rear camera (Dual) The charger should remain close to the electric socket and easily accessible while charging. Installing a nano-SIM card • Nano-SIM cards are sold separately. • Support for single SIM and dual SIM models may vary by region. ► Single SIM models: Nano-SIM card 231 ► Dual SIM models: Nano-SIM card 2 Nano-SIM card 1 231 QUICK START GUIDE SM-A115M Visit www.samsung.com to view device information, the user manual, and more. You may incur additional charges for accessing the Internet. Printed in Korea JM19-A107M-B001 Rev.1.0 English (LTN). 10/2019 Specific Absorption Rate (SAR) certification information Your device conforms to U.S. Federal Communications Commission (FCC) standards that limit human exposure to radio frequency (RF) energy emitted by radio and telecommunications equipment. These standards prevent the sale of mobile devices that exceed a maximum exposure level (known as the Specific Absorption Rate, or SAR) of 1.6 W/kg. In normal use, the actual SAR is likely to be much lower, as the device has been designed to emit only the RF energy necessary to transmit a signal to the nearest base station. By automatically emitting lower levels when possible, your device reduces your overall exposure to RF energy. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC has granted an Equipment Authorization for this model device based on the compliance of all reported SAR levels with the FCC RF exposure guidelines. Some devices are required to receive approval from the FCC. If your device required FCC approval, you can view the FCC certification by opening Settings → About phone → Status. SAR information for this and other devices can be found on the FCC website at: www.fcc.gov/oet/ea/. Follow the instructions on the website to use the FCC ID to find SAR values for the device. Safety information Read all safety information before using the device to ensure safe and proper use. You can view more safety information in the safety information menu of the Settings app. Warning Follow the warnings below to prevent incidents, such as fires or explosions, injuries, or damage to the device • Do not expose the device to physical impact or damage. • Use only Samsung-approved batteries, chargers, and cables specifically designed for your device. • Prevent the multipurpose jack and battery terminals from coming into contact with foreign materials such as metal, liquids, or dust. • If any part of the device, such as the glass or acrylic body, is broken, smokes, or emits a burning odor, stop using the device immediately. Use the device again only after it has been repaired at a Samsung Service Center. • Do not turn on or use the device when the battery compartment is exposed. • Do not disassemble or reuse the battery. • Do not allow children or animals to chew or suck the device. • The device can be used in locations with an ambient temperature of 0 °C to 35 °C. You can store the device at an ambient temperature of -20 °C to 50 °C. Using or storing the device outside of the recommended temperature ranges may damage the device or reduce the battery’s lifespan. • Do not use your device in a hot environment or near fire. • Comply with all safety warnings and regulations regarding mobile device usage while operating a vehicle. You can download and install the firmware update to upgrade your device’s software with the firmware over-the- air (FOTA) service. To check for the firmware update, launch the Settings app and tap Software update → Download and install. Some content may differ from your device depending on the region, service provider, or software version, and is subject to change without prior notice. Copyright © 2019 Samsung Electronics If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you upgrade the device. • It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting. To prevent possible hearing damage when using a headset, do not listen to sound at high volume for long periods. Body-worn SAR testing has been carried out at a separation distance of 1cm. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. Note: This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCCRules. These limits are designed to providereasonable protection against harmfulinterference in a residential installation. Thisequipment generates, uses and can radiateradio frequency energy and, if not installed andused in accordance with the instructions, maycause harmful interference to radiocommunications.However, there is no guarantee that interferencewill not occur in a particular installation. If thisequipment does cause harmful interference to radioor television reception, which can be determined byturning the equipment off and on, the user isencouraged to try to correct the interference by oneor more of the following measures:• Reorient or relocate the receiving antenna. • Increase the separation between the equipment an…

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Package contents • Device • USB cable • Ejection pin • USB power adaptor • Quick start guide The items supplied with the device and their images may vary by region. Device layout To turn on the device, press and hold the Power key for a few seconds. Volume key Power key SIM card / Memory card tray Multipurpose jack Front camera Rear camera (Dual) The charger should remain close to the electric socket and easily accessible while charging. Installing a nano-SIM card • Nano-SIM cards are sold separately. • Support for single SIM and dual SIM models may vary by region. ► Single SIM models: Nano-SIM card 231 ► Dual SIM models: Nano-SIM card 2 Nano-SIM card 1 231 QUICK START GUIDE SM-A115M/DS Visit www.samsung.com to view device information, the user manual, and more. You may incur additional charges for accessing the Internet. Printed in Korea JM19-A107M-B001 Rev.1.0 English (LTN). 10/2019 Specific Absorption Rate (SAR) certification information Your device conforms to U.S. Federal Communications Commission (FCC) standards that limit human exposure to radio frequency (RF) energy emitted by radio and telecommunications equipment. These standards prevent the sale of mobile devices that exceed a maximum exposure level (known as the Specific Absorption Rate, or SAR) of 1.6 W/kg. In normal use, the actual SAR is likely to be much lower, as the device has been designed to emit only the RF energy necessary to transmit a signal to the nearest base station. By automatically emitting lower levels when possible, your device reduces your overall exposure to RF energy. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC has granted an Equipment Authorization for this model device based on the compliance of all reported SAR levels with the FCC RF exposure guidelines. Some devices are required to receive approval from the FCC. If your device required FCC approval, you can view the FCC certification by opening Settings → About phone → Status. SAR information for this and other devices can be found on the FCC website at: www.fcc.gov/oet/ea/. Follow the instructions on the website to use the FCC ID to find SAR values for the device. Safety information Read all safety information before using the device to ensure safe and proper use. You can view more safety information in the safety information menu of the Settings app. Warning Follow the warnings below to prevent incidents, such as fires or explosions, injuries, or damage to the device • Do not expose the device to physical impact or damage. • Use only Samsung-approved batteries, chargers, and cables specifically designed for your device. • Prevent the multipurpose jack and battery terminals from coming into contact with foreign materials such as metal, liquids, or dust. • If any part of the device, such as the glass or acrylic body, is broken, smokes, or emits a burning odor, stop using the device immediately. Use the device again only after it has been repaired at a Samsung Service Center. • Do not turn on or use the device when the battery compartment is exposed. • Do not disassemble or reuse the battery. • Do not allow children or animals to chew or suck the device. • The device can be used in locations with an ambient temperature of 0 °C to 35 °C. You can store the device at an ambient temperature of -20 °C to 50 °C. Using or storing the device outside of the recommended temperature ranges may damage the device or reduce the battery’s lifespan. • Do not use your device in a hot environment or near fire. • Comply with all safety warnings and regulations regarding mobile device usage while operating a vehicle. You can download and install the firmware update to upgrade your device’s software with the firmware over-the- air (FOTA) service. To check for the firmware update, launch the Settings app and tap Software update → Download and install. Some content may differ from your device depending on the region, service provider, or software version, and is subject to change without prior notice. Copyright © 2019 Samsung Electronics If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you upgrade the device. • It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting. To prevent possible hearing damage when using a headset, do not listen to sound at high volume for long periods. Body-worn SAR testing has been carried out at a separation distance of 1cm. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. Note: This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCCRules. These limits are designed to providereasonable protection against harmfulinterference in a residential installation. Thisequipment generates, uses and can radiateradio frequency energy and, if not installed andused in accordance with the instructions, maycause harmful interference to radiocommunications.However, there is no guarantee that interferencewill not occur in a particular installation. If thisequipment does cause harmful interference to radioor television reception, which can be determined byturning the equipment off and on, the user isencouraged to try to correct the interference by oneor more of the following measures:• Reorient or relocate the receiving antenna. • Increase the separation between the equipment…

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THIS MUST BE SIGNED BY THE APPLICANT AND SHOULD BE PLACED ON APPLICANTS LETTERHEAD ONLY IF AGENT IS SUBMITTING APPLICATION 022818 – 11 Authority to Act as Agent Date: __1105,2019_____ American Certification Body, Inc. 6731 Whittier Avenue Suite C110 McLean, VA 22101 To Whom It May Concern: ______(CTTL,Telecommunication Technology Labs,CAICT)______ is authorized to act on our behalf, until otherwise notified, for applications to American Certification Body, Inc. (ACB). We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b), to the application is subject to denial of federal benefits, that includes FCC benefits. Thank you, Agency Agreement Expiration Date: _____12 months_____ By: ____________ _____Jenni Chun_________ (Signature 1 ) (Print name) Title: ______General Manager________ On behalf of: __Samsung Electronics American,Inc___ (Company Name) Telephone: ___973-808-6375____ 1 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead. THIS MUST BE SIGNED BY THE APPLICANT/AGENT AND SHOULD BE PLACED ON APPROPRIATE LETTERHEAD 022818 – 11 Request for Confidentiality Date: _1105,2019__ Subject: Confidentiality Request for: ____ZCASMA115M____ Pursuant to FCC 47 CFR 0.457(d) and 0.459 and IC RSP-100, Section 9.4, the applicant requests that a part of the subject FCC application be held confidential. Type of Confidentiality Requested Exhibit ☐ Short Term ☒ Permanent Block Diagrams ☒ Short Term External Photos ☒ Short Term ☐ Permanent * 2 Internal Photos ☐ Short Term ☒ Permanent Operation Description/Theory of Operation ☐ Short Term ☒ Permanent Parts List & Placement/BOM ☐ Short Term ☒ Permanent Tune-Up Procedure ☐ Short Term ☒ Permanent Schematics ☒ Short Term Test Setup Photos ☒ Short Term ☐ Permanent * 3 User’s Manual _____SAMSUNG Electronics______ has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality: The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality: The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of __180 ___ days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify ACB in the event information regarding the product or the product is made available to the public before the requested period has expired. ACB will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. NOTE for Industry Canada Applications: IC currently only distinguishes Permanent Confidentiality exhibits as shown above. Short Term confidentiality is not considered applicable to IC applications. Sincerely, By: ______ /General Manager______ ___Jenni Chun____ (Signature/Title 3 ) (Print name) 2 - The asterisked items (*) require further information to be provided to ACB before permanent confidentiality will be extended to these exhibits. Please refer to FCC KDB 726920 and the specific Document link for D01 found at: https://apps.fcc.gov/oetcf/kdb/forms/FTSSearchResultPage.cfm?switch=P&id=41731 and review section II, 3) regarding specific information that must accompany these requests. 3 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead.

PRODUCT EQUALITY DECLARATION We, Samsung Electronics Co., Ltd., declare that the “SM-A115FN/DS” is the parent product of the “SM- A115M And declare on our sole responsibility that the product (variant) SM-A115M (Single SIM) HW version : REV1.0 SW version : A115F.001(A115MUBU0ATA1) FCC ID: ZCASMA115M is in all relevant parts identical to the product SM-A115M/DS (Dual SIM) HW version : REV1.0 SW version : A115F.001(A115MUBU0ATA1) FCC ID: ZCASMA115M is in all relevant parts identical to the product SM-A115F/DSN HW version : REV1.0 SW version : A015V.001(A015VVRE0ASJ3) The only difference between the SM-A115M and the SM-A115M/DS is: 1. H/W - No change in RF. 2. S/W SM-A115M is a Single SIM model. The only difference between the SM-A115M/DS and the SM-A115F/DSN is: 1. H/W - Main RF component changes: There are differences in related peripheral devices in frequency band increase and decrease. - Changes in PCB Layout. - UTRA Band IV & LTE FDD B4,B12, B17 are added. - LTE FDD B20 & LTE TDD : B38/ B40/ B41 have been removed. - NFC have been removed. 2. S/W - Author Information Signature Name Shreya Matta Place of Duty SRI-N Protocol Certification Part Tel +91-9015-662-883 E-mail [email protected]

SM‐A115M/DS Label: SM‐A115M Label: Sample01 Sample02 Sample03 Sample04 Sample05 Sample06 Sim tray 1: SIM :Tray 2： 数据线： CH01: 英 CH02:欧 HS01: HS02: Bettery01: Bettery02:

Notes: 1. Font - SamsungOne 600 _ 3.4 pt 4mm 55..1mm1mm 77..1mm1mm

Notes: 1. Font - SamsungOne 600 _ 3.4 pt 4mm 55..1mm1mm 77..1mm1mm

PCB01 PCB02: PCB03: PCB04: PCB05: PCB06: PCB07: Bettery01: Bettery02:

No.I19Z70342-SEM01 ©Copyright. All rights reserved by CTTL. Page 1 of 193 SAR TEST REPORT No. I19Z70342-SEM01 For Samsung Electronics. Co., Ltd. Mobile phone Model Name: SM-A115M/DS, SM-A115M With Hardware Version: REV1.0 Software Version: A115M.001(A115MUBU0ATA1) FCC ID: ZCASMA115M Issued Date: 2020-1-21 Note: The test results in this test report relate only to the devices specified in this report. This report shall not be reproduced except in full without the written approval of CTTL. The report must not be used by the client to claim product certification, approval, or endorsement by NVLAP, NIST, or any agency of the U.S.Government. Test Laboratory: CTTL, Telecommunication Technology Labs, CAICT No. 51, Xueyuan Road, Haidian District, Beijing, P. R. China 100191. Tel:+86(0)10-62304633-2512, Fax:+86(0)10-62304633-2504 Email: [email protected], website: www.caict.ac.cn No.I19Z70342-SEM01 ©Copyright. All rights reserved by CTTL. Page 2 of 193 REPORT HISTORY Report Number Revision Issue Date Description I19Z70342-SEM01 Rev.0 2020-1-15 Initial creation of test report I19Z70342-SEM01 Rev.2 2020-1-21 Update the information on section 12.3 of test report. Update the information on section 14.1 of test report. Update the information on section 3 of test report. No.I19Z70342-SEM01 ©Copyright. All rights reserved by CTTL. Page 3 of 193 TABLE OF CONTENT 1 TEST LABORATORY .................................................................................................................... 5 1.1 TESTING LOCATION ........................................................................................................................................ 5 1.2 TESTING ENVIRONMENT................................................................................................................................. 5 1.3 PROJECT DATA ............................................................................................................................................... 5 1.4 SIGNATURE ..................................................................................................................................................... 5 2 STATEMENT OF COMPLIANCE .................................................................................................. 6 3 CLIENT INFORMATION ................................................................................................................ 8 3.1 APPLICANT INFORMATION .............................................................................................................................. 8 3.2 MANUFACTURER INFORMATION ..................................................................................................................... 8 4 EQUIPMENT UNDER TEST (EUT) AND ANCILLARY EQUIPMENT (AE) ................................. 9 4.1 ABOUT EUT ................................................................................................................................................... 9 4.2 INTERNAL IDENTIFICATION OF EUT USED DURING THE TEST .......................................................................... 9 4.3 INTERNAL IDENTIFICATION OF AE USED DURING THE TEST ............................................................................ 9 5 TEST METHODOLOGY .............................................................................................................. 10 5.1 APPLICABLE LIMIT REGULATIONS ................................................................................................................ 10 5.2 APPLICABLE MEASUREMENT STANDARDS ................................................................................................... 10 6 SPECIFIC ABSORPTION RATE (SAR) ...................................................................................... 11 6.1 INTRODUCTION ............................................................................................................................................. 11 6.2 SAR DEFINITION .......................................................................................................................................... 11 7 TISSUE SIMULATING LIQUIDS ................................................................................................. 12 7.1 TARGETS FOR TISSUE SIMULATING LIQUID .................................................................................................... 12 7.2 DIELECTRIC PERFORMANCE ......................................................................................................................... 12 8 SYSTEM VERIFICATION ............................................................................................................ 16 8.1 SYSTEM SETUP ............................................................................................................................................. 16 8.2 SYSTEM VERIFICATION ................................................................................................................................. 17 9 MEASUREMENT PROCEDURES .............................................................................................. 18 9.1 TESTS TO BE PERFORMED ............................................................................................................................. 18 9.2 GENERAL MEASUREMENT PROCEDURE ........................................................................................................ 20 9.3 WCDMA MEASUREMENT PROCEDURES FOR SAR ...................................................................................... 21 9.4 SAR MEASUREMENT FOR LTE ..................................................................................................................... 22 9.5 BLUETOOTH & WI-FI MEASUREMENT PROCEDURES FOR SAR .................................................................... 23 9.6 POWER DRIFT ............................................................................................................................................... 23 10 AREA SCAN BAS…

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No.I19Z70342-SEM01 ©Copyright. All rights reserved by CTTL. Page 128 of 193 No.I19Z70342-SEM01 ©Copyright. All rights reserved by CTTL. Page 129 of 193 No.…

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