ZCASMA215UMulti-band GSM/WCDMA/LTE phone with Bluetooth, WLAN

A705W_QSG_CA_COMMON.indb 24/23/2019 9:44:26 AM Q UICK S TART G UIDE 2 Package content • Device • USB cable • Ejection pin • USB power adapter • Earphone • Quick start guide • The items supplied with the device may vary by region. • If you use a screen protector, make sure it allows for use of the on-screen fingerprint sensor. Accessing more information To view the full user manual on your device, launch the Settings app and tap User manual. Visit www.samsung.com/ca to view device information, the user manual, and more. • The user manual may not be available depending on the web browser or service provider. • You may incur additional charges for accessing the Internet. English English 3 Device layout To turn on the device, press and hold the Power key for a few seconds. A705W_QSG_CA_COMMON.indb 34/23/2019 9:44:26 AM 4 Installing a nano-SIM card and a microSD card Insert the ejection pin into the hole next to the tray to loosen the tray. Gently press the card into the tray to secure it. • Use only a nano-SIM card. • Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. • If the card is not fixed firmly into the tray, the card may fall out of the tray. Nano-SIM cards and microSD cards are sold separately. A705W_QSG_CA_COMMON.indb 44/23/2019 9:44:26 AM English 5 Charging the battery Before using the device for the first time, you must charge the battery. Use only the USB Type-C cable supplied with the device. The device may be damaged if you use a Micro USB cable. The charger should remain close to the electric socket and easily accessible while charging. Using the Home button When you turn on the screen, the Home button will appear at the bottom of the screen as a soft button. A705W_QSG_CA_COMMON.indb 54/23/2019 9:44:26 AM 6 Correct disposal You can view more safety information, including device and battery disposal instructions, in the safety information menu of the Settings app. This device contains a Li-Ion battery. For safe disposal options, contact your nearest service centre. For information on battery replacement, please contact your service provider. Do not disassemble, crush, or puncture the device. Do not dispose of it in a fire. • B e sure to dispose of your device properly. In some areas, the disposal of batteries in household or business trash may be prohibited. • F or safety, do not handle the device if the Li-Ion battery is damaged or leaking. Safety information Read all safety information before using the device to ensure safe and proper use. Warning Follow the warning information provided below to prevent incidents such as fire or explosion • Do not expose the device to physical impact or damage. • Use manufacturer-approved batteries, chargers, accessories, and supplies. • Prevent the multipurpose jack and battery terminals from contacting conductive elements, such as metal or liquids. • If any part of the device, such as the glass or acrylic body, is broken, smokes, or emits a burning odour, stop using the device immediately. Use the device again only after it has been repaired at a Samsung Service Centre. • D o not turn on or use the device when the battery compartment is exposed. A705W_QSG_CA_COMMON.indb 64/23/2019 9:44:26 AM English 7 Follow the warnings below to prevent injury to people or damage to the device • Do not allow children or animals to chew or suck the device. • If the device has a camera flash or light, do not use it close to the eyes of people or animals. • T he device can be used in locations with an ambient temperature of 0 °C to 35 °C. You can store the device at an ambient temperature of -20 °C to 50 °C. Using or storing the device outside of the recommended temperature ranges may damage the device or reduce the battery’s lifespan. • D o not use your device in a hot environment or near fire. • C omply with all safety warnings and regulations regarding mobile device usage while operating a vehicle. To prevent possible hearing damage when using a headset, do not listen to sound at high volume for long periods. You can view more safety information, including device and battery disposal instructions, in the safety information menu of the Settings app. • It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting. You can download and install the firmware update to upgrade your device’s software with the firmware over-the- air (FOTA) service. To check for the firmware update, launch the Settings app and tap Software update → Download and install. A705W_QSG_CA_COMMON.indb 74/23/2019 9:44:26 AM 8 Acknowledging Special Precautions and ISED (Innovation, Science and Economic Development Canada) Notice Cautions Any changes or modifications to your phone not expressly approved by Samsung could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the phone warranty if said accessories cause damage or a defect to the phone. Although your phone is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it. Information to User This equipment has been tested and found to comply with the limits of a Class B digital device. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation; if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the int…

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Terms and Conditions Important legal information Arbitration Agreement - This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing [email protected] or calling 1-800-SAMSUNG (726-7864) and providing the applicable information. The full Arbitration Agreement, Standard One-year Limited Warranty, End User License Agreement (EULA), and Health & Safety Information for your device are available online: •English: www.samsung.com/us/Legal/Phone-HSGuide •Spanish: www.samsung.com/us/Legal/Phone-HSGuide-SP This information can also be found on the device in the “About device” or “About phone” or “About tablet” section, for example: •Settings > About phone or About device or About tablet > Legal information > Samsung legal •Or,Search “Legal” If your device required Federal Communications Commission (FCC) approval, you can view the FCC certification by opening Settings > About phone or About device or About tablet > Status. Read this document before operating the mobile device, accessories, or software (defined collectively and individ- ually as the “Product”) and keep it for future reference. This document contains important Terms and Conditions. Electronic acceptance, opening the packaging, use, or retention of the Product constitutes acceptance of these Terms and Conditions. Revised 06/2019 Health and Safety WARNING! To avoid electric shock and damage to your device, do not charge device while it is wet or in an area where it could get wet. Do not handle device, charger or cords with wet hands while charging. Samsung Knox Samsung Knox is Samsung’s security platform. Additional licensing fees may be required for enterprise use. For more information about Knox, please refer to: www.samsung.com/us/ knox Specific Absorption Rate (SAR) certification information For information about SAR, visit : •https://www.fcc.gov/general/radio-frequency-safety-0 •www.fcc.gov/encyclopedia/ specific-absorption-rate-sar-cellular-telephones •www.samsung.com/sar Samsung mobile products and recycling WARNING! Never dispose of batteries in a fire because they may explode. Do not disassemble, crush, puncture, heat, burn or reuse. For battery and cell phone recycling, go to call2recycle.org or call 1-800-822-8837. For more recycling information, go to our website: www.samsung.com/recycling or call 1-800-SAMSUNG. Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 Phone: 1-800-SAMSUNG (726-7864) Internet: www.samsung.com Your location Location-based information on that can be used to determine the approximate location of a mobile device. If you use applications that require location-based information (e.g., driving directions), such information may be shared with third-parties, including your wireless service provider, applications providers, Samsung, and other third-parties providing services. Navigation Maps, directions, and other navigation data, including data relating to your current location, may contain inaccurate or incomplete data. Therefore, you should always pay attention to road conditions, closures, traffic, and all other factors that may impact safe driving or walking. FCC Part 15 Information and Notices This device complies with part 15 of the FCC Rules. Operation is subject to conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. GPS & AGPS Certain Samsung Mobile Devices can use a Global Positioning System (GPS) signal for location-based applications. Changes may affect the performance of location-based technology on your mobile device. Use of AGPS in emergency calls When you make an emergency call, the cellular network may activate AGPS technology in your mobile device to tell the emergency responders your approximate location. AGPS has limitations and might not work in your area. Wireless Emergency Alerts (WEA) The Wireless Emergency Alerts (WEA) is part of the US emergency system. Since 2012, the WEA system been used to warn the public weather condition, missing children, and other critical situations – all through alerts on compatible cell phones and other mobile devices. For more information visit: https:// www.fcc.gov/document/fcc-renames-cmas-wireless-emergency- alerts-wea Emergency calls Emergency calls may not be possible on all wireless mobile device networks or when certain network services and/or mobile device features are in use. Check with local service providers. If certain features are in use (e.g. call blocking) you may first need to deactivate those features before you can make an emergency call. FCC Hearing Aid Compatibility (HAC) regulations for wireless devices M3+M2 = M5 T3+T2 = 5 The FCC established requirements for devices to be compatible with hearing aids and other hearing devices. For more information, visit https://www.fcc.gov/consumers/guides/hearing- aid-compatibility-wireline-and-wireless-telephones Device temperature Caution! Some applications or prolonged usage may increase device temperature. If the device feels hot to the touch, discontinue use and close all applications or turn off the device until it cools. Always ensure that the device has adequate ventilation and air flow. Covering the device can trap any dissipating heat and redirect it back to the device while it is active. ©2020 Samsung Electronics America, Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd.

DRAFT–FOR INTERNAL USE ONLY Asset will be updat ed when available Asset will be updated when available User manual This document is watermarked because certain important information in the document has not yet been verified. This document has been sent to you as a draft and for informational purposes only. The document should only be used for internal purposes and may not be distributed outside of the company. Distributing the document outside of the company could result in legal exposure to the company if the preliminary, unverified information in the draft turns out to be inaccurate. DRAFT–FOR INTERNAL USE ONLY Contents Features Bixby | Biometric security | Dark mode Getting started Device layout: Galaxy A11 | Galaxy A21 Set up your device: Charge the battery Start using your device: Turn on your device | Use the Setup Wizard | Transfer data from an old device | Lock or unlock your device | Side key settings | Accounts | Set up voicemail | Navigation | Navigation bar | Customize your home screen | Bixby | Digital wellbeing and parental controls | Biometric security | Multi window | Enter text | Emergency mode Customize your home screen: App icons | Create and use folders | Wallpaper | Themes | Icons | Widgets | Home screen settings | Status bar | Notification panel Camera and Gallery Camera: Navigate the camera screen | Configure shooting mode | AR Zone | Live focus | Scene optimizer | Record videos | Super Slow-mo | Super steady | Camera settings Gallery: View pictures | Edit pictures | Play video | Edit video | Share pictures and videos | Delete pictures and videos | Take a screenshot Samsung apps Galaxy Essentials | Galaxy Store | Samsung Members | Calculator | Calendar | Clock | Contacts | Email | Internet | Messages | My Files | PhoneSamsung Notes Google apps Chrome | Drive | Duo | Gmail | Google | Google Pay | Maps | Photos | Play Movies & TV | Play Store | YouTube | YT Music 1 TFN_ S115DL_ S215DL_ EN_ UM_ TN_ XXX_ 031820_ R0 DRAFT–FOR INTERNAL USE ONLY Carrier apps 1Weather | MySites Microsoft apps LinkedIn | Office Settings Connections: Wi-Fi | Bluetooth | Airplane mode | Mobile networks | Data usage | Mobile hotspot | Tethering | Nearby device scanning | Connect to a printer | Virtual Private Networks | Private DNS | Ethernet Customization: Display | Notifications | Sounds and vibration Security: Lock screen and security | Face recognition Accounts: Samsung Cloud | Add an account | Account settings | Remove an account | Backup and restore | Google settings Backup: Samsung account | Google Account | External storage transfer Accessibility: Screen Reader | Visibility enhancements | Hearing enhancements | Interaction and dexterity | Advanced settings | Installed services | About Accessibility Other: Help | Dual Messenger | About phone | Learn more | Legal information Contents 2 DRAFT–FOR INTERNAL USE ONLY Getting started Galaxy A11 Galaxy A21 Set up your device Start using your device 3 Asset will be updated when available DRAFT–FOR INTERNAL USE ONLY Galaxy A11 Asset will be updated when available Gettingstarted 4 Devices and software are constantlyevolving —the illustrationsyou see here are for referenceonly. DRAFT–FOR INTERNAL USE ONLY Galaxy A21 Asset will be updated when available Gettingstarted 5 Devices and software are constantlyevolving —the illustrationsyou see here are for referenceonly. DRAFT–FOR INTERNAL USE ONLY Set up your device Charge the battery Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details. Asset will be updated when available NOTE Use only charging devices and batteries (if applicable) that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage. Gettingstarted 6 Devices and software are constantlyevolving —the illustrationsyou see here are for referenceonly. DRAFT–FOR INTERNAL USE ONLY Charge the battery Your device is powered by a rechargeable battery. A charger (charging head and USB Type-C cable) is included with the device for charging the battery from a power outlet. TIP While charging, the device and the charger may become hot and stop charging. This usually does not affect the device’s lifespan or performance and is in the device’s normal range of operation. Disconnect the charger from the device and wait for the device to cool down. For more information, visit samsung.com/us/support/answer/ANS00076952. Start using your device Turn on your device | Use the Setup Wizard | Transfer data from an old device | Lock or unlock your device | Side key settings | Accounts | Set up voicemail | Navigation | Navigation bar | Customize your home screen | Bixby | Digital wellbeing and parental controls | Biometric security | Multi window | Enter text | Emergency mode Turn on your device Use the Side key to turn your device on. Do not use the device if the body is cracked or broken. Use the device only after it has been repaired. ◌ Press and hold the Side key to turn the device on. • To turn the device off, open the Notification panel, and tap Power > Power off . Confirm when prompted. • To restart your device, open the Notification panel, and tap Power > Restart . Confirm when prompted. TIP You can also turn your device off by pressing the Side and Volume down keys at the same time. To learn more about powering off your device from Settings, tap Advanced features > Side key > How to power off your phone. 7 Gettingstarted DRAFT–FOR INTERNAL USE ONLY Use the Setup Wizard The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device. Follow the prompts to choose a default language, connect to a Wi-Fi ® network, set up accounts, choose location services, learn about your device’s features, and more. Transfer data from an old device Use Smart Switch ™ to transfer contac…

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Samsung Electronics. Co., Ltd. Samsung R5, Maetan dong 129, Samsung ro Youngtong gu, Suwon city 443 742, Korea Statement We, Samsung Electronics. Co., Ltd. declared that our device with FCC ID: ZCASMA215U, is a multi-band mobile phone which supports GSM850/900/1800/1900, WCDMA Band 1/2/4/5/8, LTE Band 1/2/3/4/5/7/8/12//13/17/20/25/26/28/38/39/40/41 (2496-2690MHz)/66/71, CDMA BC0/BC1/BC10 ,WiFi 11a/11b/11g/11n/11ac , Bluetooth 5.0. However, LTE band 40 is not available in US market and Canada market, and will be disabled by software. Contact Person: JP KIM E-mail: [email protected]

Declaration of pre-install of OTT voice service We, [Samsung Electronics Co., Ltd.], as the manufacturer of FCC ID: ZCASMA215U（Model: SM-A215U）, declares that this model supports Wi-Fi Calling and only pre-installs Google DUO of OTT service with Android OS，and doesn’t support any other OTT services. We tested DUO using the software from Google according to KDB 285076 D02v03 Guidance for performing T-Coil tests for air interfaces supporting VOIP to support CMRS based telephone services. 3.4 Air Interfaces / Bands Indicating Operating Modes Air-interface Band(MHz) Type C63.19/tested Simultaneous Transmissio ns Name of Voice Service GSM 850 VO Yes BT, WLAN CMRS Voice 1900 GPRS/EDGE 850 DT Yes Google duo 1900 WCDMA (UMTS) 850 VO Yes BT, WLAN CMRS Voice 1700 1900 HSPA DT Yes Google duo CDMA BC 0/1/10 VO Yes BT, WLAN CMRS Voice EVDO DT Yes BT, WLAN Google duo LTE TDD Band41 V/D Yes BT, WLAN VoLTE, Google duo LTE FDD Band7/12/13/25/26 /66/71 V/D Yes BT, WLAN VoLTE, Google duo BT 2450 DT NA GSM,WCDM A,CDMA,LTE NA WLAN 2450 V/D Yes GSM,WCDM A,CDMA,LTE VoWiFi, Google duo WLAN 5G V/D Yes GSM,WCDM A,CDMA,LTE VoWiFi, Google duo NA: Not Applicable VO: Voice Only V/D: CMRS and IP Voice Service over Digital Transport DT: Digital Transport * HAC Rating was not based on concurrent voice and data modes, Non current mode was found to represent worst case rating for both M and T rating Note1 = No Associated T-Coil measurement has been made in accordance with 285076 D02 T-Coil testing for CMRS IP NA:Not Applicable VO:Voice Only V/D:CMRS and IP Voice Service over Digital Transport DT: Digital Transport ﹡HAC Rating was not based on concurrent voice and data modes, Non currentmode was found to represent worst case rating for both M and T rating Note1=NO Ass0ciated T-Coil measurement has been made in accordance with 285076 D02 T-Coil testing for CMRS IP APPROVED BY:JP.Kim Projects Manager: Signature: Company name: Samsung Electronics Co., Ltd. Date: 2020.04.01

Date:April.13,2020 To:American Certification Body Subject:A statement for SAR information shown on the web for model： SM-A215U , SM-A215U1,SM-A215W,SM-S215DL FCC ID: ZCASMA215U To whom it may concern: We request permission to use the current UM without SAR information which will be shown on the website:www.samsung.com/sar before produce launching. The information will include below item: 1. Safety distance from human body information : Body-worn SAR testing has been carried out at a separation distance of 1cm . 2. FCC warming 47CFR 15.105 and 15.21. 3. Description about HAC/T-coil requirement of section 6 KDB285076 D01. declared by : JP KIM Signature：

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©Copyright.AllrightsreservedbyCTTL. FCCPART15C TESTREPORT No.I19Z62374-IOT18 for SAMSUNGElectronicsCo.,Ltd. Multi-bandGSM/WCDMA/LTEphonewithBluetooth,WLAN ModelName:SM-A215U FCCID:ZCASMA215U with HardwareVersion:REV1.0 SoftwareVersion:A215U.001 IssuedDate:2020-4-16 Note: Thetestresultsinthistestreportrelateonlytothedevicesspecifiedinthisreport.Thisreportshallnotbe reproducedexceptinfullwithoutthewrittenapprovalofCTTL. Thereportmustnotbeusedbytheclienttoclaimproductcertification,approval,orendorsementbyNVLAP,NIST, oranyagencyoftheU.S.Government. TestLaboratory: CTTL,TelecommunicationTechnologyLabs,CAICT No.52,HuayuanNorthRoad,HaidianDistrict,Beijing,P.R.China100191. Tel:+86(0)10-62304633-2512,Fax:+86(0)10-62304633-2504 Email:[email protected],website:www.chinattl.com No.I19Z62374-IOT18 ©Copyright.AllrightsreservedbyCTTL. Page2of93 . REPORTHISTORY ReportNumberRevisionDescriptionIssueDate I19Z62374-IOT18Rev.01stedition2020-3-20 I19Z62374-IOT18Rev.1UpdatetheApplicantInformationand theManufacturerInformation 2020-4-14 I19Z62374-IOT18Rev.21.UpdatetheApplicantInformation 2.UpdatetheSoftwareVersion 2020-4-16 Note:thelatestrevisionofthetestreportsupersedesallpreviousversion. No.I19Z62374-IOT18 ©Copyright.AllrightsreservedbyCTTL. Page3of93 . CONTENTS 1.TESTLABORATORY................................................................................................................................5 1.1.INTRODUCTION&ACCREDITATION..........................................................................................................5 1.2.TESTINGLOCATION.................................................................................................................................5 1.3.TESTINGENVIRONMENT..........................................................................................................................6 1.4.PROJECTDATA.........................................................................................................................................6 1.5.SIGNATURE..............................................................................................................................................6 2.CLIENTINFORMATION..........................................................................................................................7 2.1.APPLICANTINFORMATION.......................................................................................................................7 2.2.MANUFACTURERINFORMATION..............................................................................................................7 3.EQUIPMENTUNDERTEST(EUT)ANDANCILLARYEQUIPMENT(AE)...................................8 3.1.ABOUTEUT............................................................................................................................................8 3.2.INTERNALIDENTIFICATIONOFEUT........................................................................................................8 3.3.INTERNALIDENTIFICATIONOFAE..........................................................................................................8 3.4.NORMALACCESSORYSETTING................................................................................................................9 3.5.GENERALDESCRIPTION...........................................................................................................................9 4.REFERENCEDOCUMENTS..................................................................................................................10 4.1.DOCUMENTSSUPPLIEDBYAPPLICANT..................................................................................................10 4.2.REFERENCEDOCUMENTSFORTESTING................................................................................................10 5.TESTRESULTS....................................…

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