ZCAXE310XDANotebook PC

www.samsung.com User Manual 310/315XDA 2 Getting started 3 About this manual 7 Layout 12 Turning the computer on and off 14 Unlock ing the screen 14 Windows Basics 16 Keyboard 18 Touchpad 21 SIM or USIM card (nano-SIM card) (optional) 22 C ellular data (optional) 23 F ingerprint recognition 25 M emory card 29 External display 31 Wireless LAN 33 Bluetooth 35 Using the security slot Applications 36 Using applications 37 S amsung Settings 38 S amsung Notes 42 S amsung Security 45 S amsung Update 46 Online Suppor t (S Service) 47 S amsung PC Cleaner 48 S creen Recorder 49 Q uick Search 50 S amsung Flow 50 S amsung Studio Plus 51 Samsung Voice Note 51 Samsung Gallery Settings & Upgrade 52 Display brightness 54 Volume 55 BIOS (S etup utility) 61 Battery Troubleshooting 64 Samsung Recovery 69 Windows recovery function 69 Q&A Appendix 72 Product specifications 73 Ergonomic tips 77 Safety precautions 87 I mportant safety information 90 Replacement parts and accessories 93 Regulatory compliance statements 102 WEEE symbol information 104 Samsung package Take-Back program (USA only) Table of contents 3 Getting started About this manual • This user manual is specially designed to detail the computer’s functions and features. • The user manual supplied with the computer may vary depending on the model. • Please read this manual before using the computer to ensure safe and proper use. • Optional accessories, some devices, and software referred to in this manual may not be provided or may not be subject to upgrades. Note that the computer environment referred to in the user manual may not be the same as your environment. • Descriptions are based on the computer’s default settings and the Windows 10 operating system. Available features and additional services may vary depending on the computer or operating system. • This user manual describes procedures for using the touchpad, mouse and touch screen. Instructions for using the touch screen are for models with the touch screen feature. • Images and screenshots are those of the representative model of the series and may differ in appearance from the actual product. • Content may differ from the final product and is subject to change without prior notice. For the latest version of the manual, refer to the Samsung website, www.samsung.com. Getting started 4 Copyright Copyright © 2021 Samsung Electronics Co., Ltd. This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Computer specifications or the contents of this manual may be changed without prior notice due to an upgrade of the computer’s functions. Instructional icons and expressions Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to the computer or other equipment Note: notes, usage tips, or additional information The path you should follow to carry out an instruction. For example, “select Settings → Devices” indicates that you should select Settings and then Devices. SelectClick the mouse or tap the touchpad or touch screen. Getting started 5 • HDMI, the HDMI logo, and the term High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. • All other trademarks and copyrights are the property of their respective owners. As an ENERGY STAR ® Partner, Samsung has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency. • The ENERGY STAR Program has reduced greenhouse gas emissions and saved energy through voluntary labeling. • Power management setting of this product has been enabled by default, and has various timing settings from 1 minute to 5 hours. • The product can wake with a button press on the chassis from sleep mode. Trademarks • Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Electronics Co., Ltd. • Intel and Core are trademarks or registered trademarks of the Intel Corporation. • Microsoft, MS-DOS, and Windows are trademarks or registered trademarks of the Microsoft Corporation. • Bluetooth ® is a registered trademark of Bluetooth SIG, Inc. worldwide. • Wi-Fi ® , Wi-Fi Direct ™ , Wi-Fi CERTIFIED ™ , and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. Getting started 6 Product capacity representation Storage capacity representation The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024 Bytes. Therefore, the available capacity of the HDD in Windows is smaller than the actual capacity due to the difference in capacity calculation. For example, for an 80 GB HDD, Windows calculates the capacity as 74.5 GB, (80x1,000x1,000x1,000) Bytes/(1,024x1,024x1,024) Bytes = 74.505 GB. In addition, the capacity representation in Windows may be even smaller because some programs, such as Samsung Recovery, may reside in a hidden area of the HDD. Memory capacity representation The available memory capacity in Windows is less than the actual capacity of memory. This is because some memory is required for regular system operations. For example, for 1 GB (= 1,024 MB) memory installed, Windows may report the capacity as 1,022 MB or less. Data precautions Samsung shall not be liable for any data loss. Please take care to avoid losing any important data and back up your data to prevent any such data loss. Operating system and software support If you change the product’s factory OS (Operating System) to another OS or if you install software which is not supported by the product’s original factory OS, you will not receive any technical support, product exchange or refund, and a fee will be charged when requesting a service. Please use your computer with…

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Samsung Electronics Co., Ltd. 19 Chapin Rd.,Building D Pine Brook, NJ 07058 Tel: +1-201-937-4203 Authority to Act as Agent Date: __0329,2021_____ American Certification Body, Inc. 6731 Whittier Avenue Suite C110 McLean, VA 22101 To Whom It May Concern: ______(CTTL,Telecommunication Technology Labs,CAICT)_ _____ is authorized to act on our behalf, until otherwise notified, for applications to American Certification Body, Inc. (ACB). We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b) , to the application is subject to denial of federal benefits, that includes FCC benefits. Thank you, Agency Agreement Expiration Date: _____12 months_____ By: ____________ _____Jenni Chun_________ (Signature 1 ) (Print name) Title: ______General Manager________ On behalf of: __Samsung Electronics Co., Ltd. ___ (Company N ame) Telephone: ___973-808-6375____ 022818 – 11 1 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead. Samsung Electronics Co., Ltd. 19 Chapin Rd.,Building D Pine Brook, NJ 07058 Tel: +1-201-937-4203 Request for Confidentiality Date: _0530,2021__ Subject: Confidentiality Request for: ____ZCAXE310XDA____ Pursuant to FCC 47 CFR 0.457(d) and 0.459 and IC RSP-100, Section 9.4, the applicant requests that a part of the subject FCC application be held confidential. Type of Confidentiality Requested Exhibit ☐Short Term☒Permanent Block Diagrams ☒Short Term External Photos ☒Short Term☐Permanent * 2 Internal Photos ☐Short Term☒Permanent Operation Description/Theory of Operation ☐Short Term☒Permanent Parts List & Placement/BOM ☐Short Term☒Permanent Tune-Up Procedure ☐Short Term☒Permanent Schematics ☒Short Term Test Setup Photos ☒Short Term☐Permanent * 3 User’s Manual _____SAMSUNG Electronics______ has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality: The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality: The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of __180___ days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify ACB in the event information regarding the product or the product is made available to the public before the requested period has expired. ACB will then release the The asterisked items (*) require further information to be provided to ACB before permanent confidentiality will be extended to these exhibits. Please refer to FCC KDB 726920 and the specific Document link for D01 found at: https://apps.fcc.gov/oetcf/kdb/forms/FTSSearchResultPage.cfm?switch=P&id=41731 and review section II, 3) regarding specific information that must accompany these requests. documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. NOTE for Industry Canada Applications: regarding specific information that must accompany these requests. 022818 – 11 Samsung Electronics Co., Ltd. 19 Chapin Rd.,Building D Pine Brook, NJ 07058 Tel: +1-201-937-4203 IC currently only distinguishes Permanent Confidentiality exhibits as shown above. Short Term confidentiality is not considered applicable to IC applications. Sincerely, By: ______ /General Manager______ ___Jenni Chun____ (Signature/Title 3 ) (Print name) 3 - Must be signed by applicant contact given for applicant on the FCC site, or by the authorized agent if an appropriate authorized agent letter has been provided. Letters should be placed on appropriate letterhead. 022818 – 11

Date: Jun. 21, 21 To: Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Request permission to use Wi-Fi/BT/USB partial test results from model AX201D2W in our applications for model XE310XDA FCC ID: ZCAXE310XDA To whom it may concern: We request permission to use Wi-Fi/BT/USB test results from model AX201D2W (FCC ID: PD9AX201D2) in our applications for model XE310XDA (FCC ID: ZCAXE310XDA). The detail information of changes are as below. XE310XDA is that host integrator for the module AX201D2W, the power class of XE310XDA is not bigger than AX201D2W, no other change for the module. For the above, we performed the test which is as below for the required bands of all. The rest test results all come from AX201D2W. The detail information of Retest: Retest or not 1、SAR Full test 2、part 15C BT/BLE/WIFI (2.4g/ 5g/5.8G) Check the conducted power. Radiated TCs full test 3、part 15B Full test 4、Part 22/24/27 N/A. N/A 5、HAC、T-coil N/A 6、DFS Radiated TCs full test Sincerely yours, Yin Feng

Intel Corporation S.A .S . 425 Rue de Goa – Le Cargo B6 – 06600 Antibes – France Tel. +33 (0)4 93 00 14 00 - Fax +33 (0)4 93 00 14 01 SAS au capital de 5 208 026,16 Euros – RCS Nanterre 302 456 199 – Siret 302 456 199 00256 - TVA FR54302456199 Letter of authorization Date: April 19, 2021 INTEL CORPORATION SAS 425 route de Goa le Cargo B6 06600 Antibes, FRANCE With this letter we are authorizing Samsung to duplicate the initial modular test reports and the report numbers: 180717-03.TR01, 180717-03.TR02, 180717-03.TR03, 180717-03.TR04, 180717-03.TR05, 180717-03.TR06, 180717-03.TR07 , 180717-03.TR08, 180717-03.TR09 of the INTEL module AX201D2W with FCC ID: PD9AX201D2 which was granted on 11/20/2018 and IC: 1000M-AX201D2 on 11/26/2018, for Samsung project request of FCC ID: ZCAXE310XDA and IC : 25314-XE310XDA. Sincerely, ------------------------------------------------------ Wireless Product Regulatory Engineer Mobile Wireless Group Intel Corporation

Charger 1: US (FCC and IC) SE3 Charger 2: US (FCC and IC) DK3

Center align FCC Label Location

TEST REPORT No. I21Z70185-EMC07 for Samsung Electronics Co., Ltd. Notebook PC XE310XDA with FCC ID: ZCAXE310XDA ISED Number: 25314-XE310XDA Hardware Version: REV1.0 Software Version: Chrome Issued Date: 2021-08-08 Note: The test results in this test report relate only to the devices specified in this report. This report shall not be reproduced except in full without the written approval of CTTL. The report must not be used by the client to claim product certification, approval, or endorsement by NVLAP, NIST, or any agency of the U.S.Government. Test Laboratory: CTTL-Telecommunication Technology Labs, CAICT No. 52, Huayuan North Road, Haidian District, Beijing, P. R. China 100191. Te l:+86(0)10-62304633-2512, Fax:+86(0)10-62304633-2504 Email: [email protected], website: www.caict.ac.cn ©Copyright. All rights reserved by CTTL. No.I21Z70185-EMC07 REPORT HISTORY Report Number Revision Description Issue Date I21Z70185-EMC07 R ev.0 1 st edition 2021-06-21 I21Z70185-EMC07 R ev.1 Revised the description of key component in section 3.5 2021-08-08 Note: the latest revision of the test report supersedes all previous versions. ©Copyright. All rights reserved by CTTL. Page 2 of 25 No.I21Z70185-EMC07 CONTENTS 1. TEST LABORATORY ............................................................................................................... 4 1.1. INTRODUCTION & ACCREDITATION ................................................................................. 4 1.2. TESTING LOCATION ........................................................................................................... 4 1.3. TESTING ENVIRONMENT ................................................................................................... 4 1.4. PROJECT DATA ................................................................................................................... 4 1.5. SIGNATURE .......................................................................................................................... 4 2. CLIENT INFORMATION ........................................................................................................... 5 2.1. APPLICANT INFORMATION ................................................................................................ 5 2.2. MANUFACTURER INFORMATION ...................................................................................... 5 3. EQUIPMENT UNDER TEST (EUT) AND ANCILLARY EQUIPMENT (AE) ............................ 6 3.1. ABOUT EUT .......................................................................................................................... 6 3.2. INTERNAL IDENTIFICATION OF EUT USED DURING THE TEST ................................... 6 3.3. INTERNAL IDENTIFICATION OF AE USED DURING THE TEST ...................................... 6 3.4. EUT SET-UPS ....................................................................................................................... 7 4. REFERENCE DOCUMENTS .................................................................................................... 8 4.1. REFERENCE DOCUMENTS FOR TESTING....................................................................... 8 5. LABORATORY ENVIRONMENT .............................................................................................. 9 6. SUMMARY OF TEST RESULTS ............................................................................................ 10 7. TEST EQUIPMENTS UTILIZED ............................................................................................. 11 ANNEX A: MEASUREMENT RESULTS ....................................................................................... 12 ANNEX B: PERSONS INVOLVED IN THIS TESTING ................................................................. 25 ©Copyright. All rights reserved by CTTL. Page 3 of 25 No.I21Z70185-EMC07 1. Test Laboratory 1.1. Introduction & Accreditation Telecommunication Technology Labs, CAICT is an ISO/IEC 17025:2017 accredited test laboratory under NATIONAL VOLUNTARY LABORATORY ACCREDITATION PROGRAM (NVLAP) with lab code 600118-0, and is also an FCC accredited test laboratory (CN5017), and ISED accredited test laboratory (ISED#: 24849). The detail accreditation scope can be found on NVLAP website. 1.2. Testing Location CTTL (Huayuan North Road) Address: No. 52, Huayuan North Road, Haidian District, Beijing, P. R. China100191 1.3. Testing Environment Normal Temperature: 15-35°C Relative Humidity: 20-75% 1.4. Project data Testing Start Date: 2021-05-06 Testing End Date: 2021-06-18 1.5. Signature Li Yan (Prepared this test report) Zhang Ying (Reviewed this test report) Zhang Xia Deputy Director of the laboratory (Approved this test report) ©Copyright. All rights reserved by CTTL. Page 4 of 25 No.I21Z70185-EMC07 2. Client Information 2.1. Applicant Information Company Name: Samsung Electronics Co., Ltd. Address: 19 Chapin Rd.,Building D Pine Brook, NJ 07058 City: / Postal Code: / Country: / Contact: Jenni Chun Email: [email protected] Telephone: +1-201-937-4203 2.2. Manufacturer Information Company Name: Samsung Electronics. Co., Ltd. Address: Samsung R5, Maetan dong 129, Samsung ro Youngtong gu, Suwon city 443 742, Korea City: / Postal Code: / Country: / Contact: Sunghoon Cho Email: [email protected] Telephone: +82-10-2722-4159 ©Copyright. All rights reserved by CTTL. Page 5 of 25 No.I21Z70185-EMC07 3. Equipment Under Test (EUT) and Ancillary Equipment (AE) 3.1. About EUT Description Notebook PC Model name XE310XDA FCC ID ZCAXE310XDA ISED Number 25314-XE310XDA Note: Components list, please refer to documents of the manufacturer; it is also included in the original test record of CTTL, Telecommunication Technology Labs, CAICT. 3.2. Internal Identification of EUT used during the test EUT ID* IMEI/SN HW Version SW Version EUT1 2170185UT35a REV1.0 Chrome EUT2 2170185UT15a REV1.0 Chrome *EUT ID: is used to identify the test sample in the lab internally. 3.3. Internal Identification of AE used during t…

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No.I21Z70185 RE ©Copyright. All rights reserved by CTTL. Page 1 of 2 No.I21Z70185 CE ©Copyright. All rights reserved by CTTL. Page 2 of 2