2AXDT-MBR3DRechargeable Hearing Aid with Bluetooth LE

USER INSTRUCTIONS THE WIDEX MOMENT™ FAMILY MBR3D model BTE (Behind-the-ear) YOUR HEARING AID (To be filled out by your hearing care professional) This is a list of possible programs for your hearing aid. For further information on the use of these programs, see Customization. Your hearing aid programs: PROGRAMSAUDIBILITY EXTENDER  Universal  PureSound  Quiet  Comfort  Transport  Urban  Impact  Party  Social  Music 2 SPECIAL PROGRAMSAUDIBILITY EXTENDER  Zen  Phone SMARTTOGGLE PROGRAMSAUDIBILITY EXTENDER  Zen+ The program names in the table are the default names. If you have chosen to use some of the other names available, write the new names in the table. That way you will always know which programs you have in your hearing aids. Read the instructions Carefully read the user instructions in this booklet and in the booklet "Ear- sets for Widex hearing aids" before you start using your hearing aid. You should also read the user instructions for the charger. Sound streaming and wireless control The hearing aid allows sound streaming and direct wireless control from smartphones and other devices via DEX. For more help and information contact your hearing care professional or visit: https://global.widex.com. The hearing aid works wirelessly with the MOMENT app. We take no respon- sibility if the hearing aid is used with any third party app or if the app is used with any other device. Read more about the app in the booklet. 3 CONTENTS IMPORTANT SAFETY INFORMATION.......................................................... 6 YOUR HEARING AID................................................................................... 9 Welcome...........................................................................................................9 Your hearing aid at a glance..................................................................... 10 CONDITIONS FOR USE............................................................................... 11 Indications for use........................................................................................... 11 Hearing aids with rechargeable batteries.................................................11 Intended use.................................................................................................... 11 Charging.......................................................................................................... 12 Use time and charging time.......................................................................... 12 Operating and charging conditions............................................................. 14 Storage and transport conditions.................................................................15 DAILY USE................................................................................................ 17 Turning the hearing aid on and off...............................................................17 Putting on and removing the hearing aid................................................... 18 CUSTOMIZATION...................................................................................... 19 Programs......................................................................................................... 19 The Zen program........................................................................................ 21 Sound and light indicator signals................................................................. 21 Lost partner ................................................................................................25 4 Sound and program adjustment................................................................. 26 Using a smartphone with your hearing aid................................................ 27 PAIRING WITH YOUR SMARTPHONE........................................................ 28 Connecting with your smartphone via Bluetooth .................................28 How to connect the hearing aid to the app............................................ 28 How to turn off the Bluetooth connection..............................................28 CLEANING................................................................................................ 29 Tools................................................................................................................ 29 Drying box...................................................................................................... 29 ACCESSORIES........................................................................................... 31 TROUBLESHOOTING................................................................................ 32 TRAVELLING ON AN AIRPLANE................................................................ 35 REGULATORY INFORMATION...................................................................36 FCC and ISED statements............................................................................. 36 EU directives...................................................................................................38 Directive 2014/53/EU................................................................................ 38 Information regarding disposal................................................................39 SYMBOLS.................................................................................................40 5 IMPORTANT SAFETY INFORMATION Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately. Take your hearing aids out when you are not using them. This will help to ventilate the ear canal and prevent ear infections. Contact your doctor or hearing care professional immediately if you sus- pect you may have an ear infection or an allergic reaction. Contact your hearing care profe…

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Document Version 1.1 2020-10-30 LONG-TERM CONFIDENTIALITY REQUEST for Certification Service in the USA Federal Communication Commission Equipment Authorization Division, Application Processing Branch 7435 Oakland Mills Road Columbia, MD 21048 TO WHOM IT M AY CONCERN Pursuant to Paragraphs §0.457 and 0.459 of the Commission’s Rules (47 C.F.R.) and Section §552(b)(4) of the Freedom of Information Act, we request Long-Term Confidentiality for the following product: For the product stated above, we request Long-Term Confidentiality for exhibits which contain Block Diagram, Operational Description, Parts List/Tune Up Info, Schematics, SDR Software/Security Info. The above exhibits contain ou r trade secrets and proprietary information that could be of benefit to o ur competitors. This information will not be publicly available. If you have any questions, please feel free to contact us at the address shown below. Sincerely, Company Name: Phone: Company Address: Fax: E-mail: Contact Name: Signature: Signature Date: Check your GC here. Click Grantee Search. FCC I D: Grantee Code Equipment Product Code

Document Version 1.1 2020-10-30 SHORT-TERM CONFIDENTIALITY REQUEST for Certification Service in the USA Federal Communication Commission Equipment Authorization Division, Application Processing Branch 7435 Oakland Mills Road Columbia, MD 21048 TO WHOM IT MAY CONCERN Pursuant to Paragraphs §0.457 and 0.459 of the Commission’s Rules (47 C.F.R.) and Section §552(b)(4) of the Freedom of Information Act, we request Short-Term Confidentiality for the following product: For the product stated above, we request Short-Term Confidentiality for exhibits which contain External Photos, Internal Photos, Test Setup Photos, User Manual. We request Short-Term Confidentiality on the basis of ensuring that business sensitive information remains confidential until the actual marketing of our new device which is planned for: We are aware that the Short-Term Confidentiality must be released when the product is marketed. If you have any questions, please feel free to contact us at the address shown below. Sincerely, Company Name: Phone: Company Address: Fax: E-mail: Contact Name: Signature: Signature Date: Check your GC here. Click Grantee Search. FCC ID: Grantee Code Equipment Product Code

Annex A 1-1494/20-01-01_AnnexA External photos of the Equipment Under Test This addendum is electronically signed and valid without handwritten signature. For verification of the electronic signatures, the public keys can be requested at the testing laboratory. Document authorized: Michael Dorongovski Lab Manager Radio Communications CTC advanced GmbHUntertuerkheimer Str. 6-10 66117 Saarbruecken / Germany Phone: +49 681 5 98 - 0 Fax: +49 681 5 98 - 9075 web: ctcadvanced.com e-mail: [email protected] Photos Photo 1 Photo 2 2021-05-27Document No. 1-1494/20-01-01_AnnexA2/4 Photo 3 Photo 4 2021-05-27Document No. 1-1494/20-01-01_AnnexA3/4 Document history VersionApplied changesDate of release initial release2021-05-27 - END OF DOCUMENT - 2021-05-27Document No. 1-1494/20-01-01_AnnexA4/4

To: Federal Communications Commission Equipment Authorization Division 7435 Oakland Mills Road Columbia, MD 21048 U.S.A. WSAUD A/S Nymoellevej 6 DK-3540 Lynge Denmark Tel.: (+45) 44 35 56 00 Fax: (+45) 44 35 56 01 Date: 1 March 2021 FCC Labeling of Widex model MBR3D FCC ID: 2AXDT-MBR3D To Whom It May Concern: The dimensions of the hearing aid are too small to allow the FCC ID to be printed on the device in a font size that is readable. Consequently, the FCC ID is printed in the user instructions together with the FCC regulatory statements. Justification is provided by 3 photographs below that show the MBR3D in 3 different angles together with a printout of the FCC ID in font size 4 point that is the minimum readable font size as defined in FCC OET Labelling Guidelines. Bottom view Side view Top view Thank you for your attention to this matter. Sincerely, WSAUD A/S Carsten Quaade Jensen RF Design Engineer, Wireless system integration

Annex B 1-1494/20-01-01_AnnexB Internal photos of the Equipment Under Test This addendum is electronically signed and valid without handwritten signature. For verification of the electronic signatures, the public keys can be requested at the testing laboratory. Document authorized: Michael Dorongovski Lab Manager Radio Communications CTC advanced GmbHUntertuerkheimer Str. 6-10 66117 Saarbruecken / Germany Phone: +49 681 5 98 - 0 Fax: +49 681 5 98 - 9075 web: ctcadvanced.com e-mail: [email protected] Photos Photo 1: EUT opened Photo 2: Block top side view 2021-05-27Document No. 1-1494/20-01-01_AnnexB2/6 Photo 3: Block bottom side view Photo 4: Block left side view 2021-05-27Document No. 1-1494/20-01-01_AnnexB3/6 Photo 5: Block right side view Photo 6: top FPC (flexPCB) 2021-05-27Document No. 1-1494/20-01-01_AnnexB4/6 Photo 7: bottom FPC (flexPCB) 2021-05-27Document No. 1-1494/20-01-01_AnnexB5/6 Document history VersionApplied changesDate of release initial release2021-05-27 - END OF DOCUMENT - 2021-05-27Document No. 1-1494/20-01-01_AnnexB6/6

SAR Test exclusion documentation according to FCC KDB 447498, RSS-102 Report identification number: 1-1494/20-01-06-A Exclusion (FCC_ISED) contains the module with the following certification numbers FCC ID 2AXDT-MBR3D ISED number 26428-MBR3D HVIN (Hardware Version Identification Number) MBR3D PMN (Product Marketing Name) MBR3D FVIN (Firmware Version Identification Number) SW3.0.12 HMN (Host Marketing Name) -/- This test report is electronically signed and valid without handwritten signature. For verification of the electronic signatures, the public keys can be requested at the testing laboratory. Document authorised: Alexander Hnatovskiy Marco Scigliano Lab Manager Testing Manager Radio Communications & EMC Radio Communications & EMC Test report no.: 1-1494/20-01-06-A © CTC advanced GmbH Page 2 of 2 EUT technologies: Technologies: Max. rated power: (AVG) Max. gain: Min. pathloss: Bluetooth LE 2450 MHz < 0.0 dBm / 1 mW < 0 dBi 0 dB (if applicable) Proprietary 10.6 MHz )* -- -- 0 dB (if applicable) Note: Declared max taken from CTC Advanced GmbH report 1-1494/20-01-09-A )* exempt from routine evaluation test results taken from CTC advanced test report 1-1494/20-01-08-A (page18): 36.7 dBμV @3m equals an EIRP of -58.53 dBm SAR test exclusion according to KDB447498 (General RF Exposure Guidance v06) Equation from Chapter 4.3.1: Standalone SAR test exclusion considerations page 11 and ff. (1) Standalone SAR test exclusion for 100 MHz to 6 GHz at test separation distances ≤ 50mm ( Threshold 1-g;10-g ) × d seperation / f 0.5 where Threshold 1-g;10-g is 3 for 1-g; 7.5 for 10-g d seperation is the min. test separation distance; 5mm is used if the distance is less f is the RF channel transmit frequency The table below gives the calculated maximal power that could be used for source based time averaged conducted or radiated power, adjusted for tune up tolerance. If this is at or below the calculated value the DUT is exempted from SAR evaluation. frequencyd separation Powerlimit [MHz][mm][mW][dBm][mW] 2450.00539.580.001.00yes Threshold 1-g Exclusion P max-declared SAR test exclusion according to RSS-102 Issue 5 Section 2.5.1/Table 1 The table below gives the calculated maximal power that could be used for source based time averaged conducted or radiated power, adjusted for tune up tolerance. If this is at or below the calculated value the DUT is exempted from SAR evaluation. frequencyd separation Powerlimit [MHz][mm][mW][dBm][mW] 2450.0051 g 4.000.001.00yes tissue volume P max-declared Exclusion The limits above are defined for body worn application and therefore cover all use cases.

TEST REPORT Test report no.: 1-1494/20-01-08-C Testing laboratory Applicant CTC advanced GmbH Untertuerkheimer Strasse 6 – 10 66117 Saarbruecken / Germany Phone: + 49 681 5 98 - 0 Fax: + 49 681 5 98 - 9075 Internet: https://www.ctcadvanced.com e-mail: [email protected] Accredited Testing Laboratory: The testing laboratory (area of testing) is accredited according to DIN EN ISO/IEC 17025 (2018-03) by the Deutsche Akkreditierungsstelle GmbH (DAkkS) The accreditation is valid for the scope of testing procedures as stated in the accreditation certificate starting with the registration number: D-PL-12076-01. WSAUD A/S Nymoellevej 6 DK-3540 Lynge / DENMARK Phone: -/- Contact: Carsten Quaade Jensen e-mail: [email protected] Manufacturer WSAUD A/S Nymoellevej 6 DK-3540 Lynge / DENMARK Test standard/s FCC - Title 47 CFR Part 15 FCC - Title 47 of the Code of Federal Regulations; Chapter I; Part 15 - Radio frequency devices RSS - 210 Issue 10 Spectrum Management and Telecommunications Radio Standards Specification - Licence-Exempt Radio Apparatus: Category I Equipment For further applied test standards please refer to section 3 of this test report. Test Item Kind of test item: BTE Hearing Aid with Bluetooth LE and wireless charging Model name: MBR3D FCC ID: 2AXDT-MBR3D IC: 26428-MBR3D Frequency: 10.6 MHz Technology tested: proprietary Antenna: Integrated antenna Power supply: 3.0 V to 4.2 V DC, by internal battery Z23 (Lithium-ion) Temperature range: 0°C to +50°C This test report is electronically signed and valid without handwritten signature. For verification of the electronic signatures, the public keys can be requested at the testing laboratory. Test report authorized: Test performed: Christoph Schneider Hans-Joachim Wolsdorfer Lab Manager Lab Manager Radio Communications Radio Communications Test report no.: 1-1494/20-01-08-C © CTC advanced GmbH Page 2 of 26 1 Table of contents 1 Table of contents ............................................................................................................................................. 2 2 General information ......................................................................................................................................... 3 2.1 Notes and disclaimer ........................................................................................................................... 3 2.2 Application details ............................................................................................................................... 3 2.3 Test laboratories sub-contracted ........................................................................................................ 3 3 Test standard/s, references and accreditations .............................................................................................. 4 4 Reporting statements of conformity – decision rule ...................................................................................... 5 5 Test environment ............................................................................................................................................. 6 6 Test item .......................................................................................................................................................... 6 6.1 General description ............................................................................................................................. 6 6.2 Additional information ........................................................................................................................ 6 7 Description of the test setup............................................................................................................................ 7 7.1 Shielded semi anechoic chamber ....................................................................................................... 8 7.2 Shielded fully anechoic chamber ........................................................................................................ 9 7.3 Conducted measurements ................................................................................................................ 10 8 Sequence of testing ....................................................................................................................................... 11 8.1 Sequence of testing radiated spurious 9 kHz to 30 MHz ................................................................. 11 8.2 Sequence of testing radiated spurious 30 MHz to 1 GHz ................................................................. 12 9 Measurement uncertainty .............................................................................................................................. 13 10 Summary of measurement results ............................................................................................................ 14 11 Additional comments ................................................................................................................................ 14 12 Measurement results ................................................................................................................................ 15 12.1 Occupied bandwidth .......................................................................................................................... 15 12.2 Field strength of the fundamental..................................................................................................... 17 12.3 Field strength of the harmonics and spurious .................................................................................. 18 12.4 Receiver spurious emissions and cabinet radiations ....................................................................... 21 13 Observations ............................................................................................................................................. 23 14 Glossary .............................................…

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Annex D 1-1494/20-01-01_AnnexD Setup photos of the Equipment Under Test This addendum is electronically signed and valid without handwritten signature. For verification of the electronic signatures, the public keys can be requested at the testing laboratory. Document authorized: Michael Dorongovski Lab Manager Radio Communications CTC advanced GmbHUntertuerkheimer Str. 6-10 66117 Saarbruecken / Germany Phone: +49 681 5 98 - 0 Fax: +49 681 5 98 - 9075 web: ctcadvanced.com e-mail: [email protected] Photos Photo 1 Photo 2 2021-05-27Document No. 1-1494/20-01-01_AnnexD2/6 Photo 3 Photo 4 2021-05-27Document No. 1-1494/20-01-01_AnnexD3/6 Photo 5 Photo 6 2021-05-27Document No. 1-1494/20-01-01_AnnexD4/6 Photo 7 2021-05-27Document No. 1-1494/20-01-01_AnnexD5/6 Document history VersionApplied changesDate of release initial release2021-05-27 - END OF DOCUMENT - 2021-05-27Document No. 1-1494/20-01-01_AnnexD6/6