B32VX6903GBTPoint of Sale Terminal

VeriFone Part Number DOC260-003-EN-A, Revision A.3 V E R I F O N E C O N F I D E N T IA L R E V I S I O N A . 1 VX 685/VX 690 Installation Guide All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program before placing the software into productive use. This document, including without limitation the examples and software programs, is supplied “As-Is.” VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA www.verifone.com VeriFone Part Number DOC260-003-EN-A, Revision A.3 VX 685/VX 690 Installation Guide © 2014 VeriFone, Inc. VeriFone, the VeriFone logo, VeriCentre, and Verix are registered trademarks of VeriFone. Other brand names or trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc. All other brand names and trademarks appearing in this manual are the property of their respective holders. Comments? Please e-mail all comments in this document to your local VeriFone Support Team. VX 685/VX 690 INSTALLATION GUIDE3 V E R I F O N E C O N F I D E N T IA L R E V I S I O N A . 3 CONTENTS PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 CHAPTER1 Terminal OverviewFeatures and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Exceptional Ease of Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Performance and Durability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Contactless Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Communication Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Differences Between VX 685 and VX 690 Terminals . . . . . . . . . . . . . . . . . . . . . 11 CHAPTER2 SetupSelecting a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Unpacking the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Examining Terminal Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Examining the Connection Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Installing/Replacing Paper Roll. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Installing/Replacing SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Installing/Replacing MSAM Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Installing/Replacing the Micro SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Connecting Optional Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Battery Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Battery Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Connecting the Terminal to Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Base Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Charging Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 BT Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Docking the Terminal on the Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Undocking the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Creating Dial-up/Ethernet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Using the Powered Serial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Connecting External Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Powering Up the Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 3G, GPRS, and GPS Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 GPS Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 3G/GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . …

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Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Radiation Exposure Statement: This device This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless device employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. * Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. Industry Canada statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement." This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Radiation Exposure Statement: The product comply with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available. Déclaration d'exposition aux radiations: Le produit est conforme aux limites d'exposition pour les appareils portables RF pour les Etats-Unis et le Canada établies pour un environnement non contrôlé. Le produit est sûr pour un fonctionnement tel que décrit dans ce manuel. La réduction aux expositions RF peut être augmentée si l'appareil peut être conservé aussi loin que possible du corps de l'utilisateur ou que le dispositif est réglé sur la puissance de sortie la plus faible si une telle fonction est disponible. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter, except tested built-in radios. Cet appareil et son antenne ne doivent pas être situés ou fonctionner en conjonction avec une autre antenne ou un autre émetteur, exception faites des radios intégrées qui ont été testées. This device complies with the R&TTE Directive (1999/5/EC), the EMC Directive (2004/108/EC), and the Low Voltage Directive (2006/95/EC) issued by the Commission of the European Community. A minimum separation distance of 0 cm must be maintained between the user s body and the device, including the antenna during body-worn operation to comply with the RF exposure requirements in Europe. This device have been tested to comply with the Sound Pressure Level requirement laid down in the applicable EN 50332-1and/or EN 50332-2 standards. Permanent hearing loss may occur if earphones or headphones are used at high volume for prolonged periods of time. Warning statement: To prevent possible hearing damage, do not listen at high volume levels for long periods. Countries List where the device will be sold to 2200

SCS-F18: Project and Product Certification Representative Authorization Letter Page 1 of 2 Rev 3.0 775 Montague Expressway Milpitas, CA 95035 Tel: 408-526-1188 Fax: 408-526-1088 Email: [email protected] Project and Product Certification Representative Authorization Letter Reason for Amendment (current / obsolete) Revision History Approved Date From To Initial Release (obsolete) 1.0 1.0 Nov-14-2006 Revised wording (obsolete) 1.0 2.0 Sept–25-2007 Updated company template (current) 2.0 3.0 Jan-31-2012 SCS-F18: Project and Product Certification Representative Authorization Letter Page 2 of 2 Rev 3.0 1400 West Stanford Ranch Road Suite 200, Rocklin, California, United States 95765 March 7, 2014 To: SIEMIC, INC. 775 Montague Expressway, Milpitas, CA 95035 USA Dear Sir/Madam, Re: Project and Product Certification Representative Authorization Letter We, VeriFone Inc hereby authorize SIEMIC, INC. to act as a Certification Body for certifying for the following project(s): Point of Sale Terminal / VX690 3G-BT We affirm that between SIEMIC and VeriFone Inc, any difference in understanding, including test plan, measurement methods, applicable standards and relevant procedures and processes have been resolved prior to commencement of testing activities. Sincerely, _____________________ Daniel Lee / Vice President Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch Tel: +886 3 318 3232 #1857

1400 West Stanford Ranch Road Suite 200, Rocklin, California, United States 95765 Date: February 14, 2014 Federal Communications Commission 7345 Oakland Mills Road Columbia MD21046 Subject: Request for Confidentiality FCC ID: B32VX6903GBT To Whom It May Concern, Pursuant to the provisions of Sections 0.457 and 0.459 of Commission’s rules (47CFR§§0.457, 0.459), we are requesting the Commission to withhold the following attachments as confidential document from public disclosure indefinitely.
Schematic Diagram
Block Diagram
Parts List
Tune-up Procedure
Operational Description Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Best Regards, Jim Brodie / Vice President, Engineering VeriFone Inc Fax: 480-642-6806 Tel: 480-642-5265 E-mail: [email protected]

1400 West Stanford Ranch Road Suite 200, Rocklin, California, United States 95765 Date: February 14, 2014 Federal Communications Commission Authorization and Evaluation Division 7345 Oakland Mills Road Columbia MD 21046 SUBJECT: FCC Application for FCC ID: B32VX6903GBT To Whom It May Concern, We, VeriFone Inc, hereby attest to the fact that we will apply the Declaration of Conformity procedure to the class B computer peripheral portion of this composite filing. Sincerely yours, Jim Brodie / Vice President, Engineering VeriFone Inc Fax: 480-642-6806 Tel: 480-642-5265 E-mail: [email protected]

1400 West Stanford Ranch Road Suite 200, Rocklin, California, United States 95765 Date: February 14, 2014 Power of Attorney To Whom It May Concern, Please be notified that I, Jim Brodie, have designated Daniel Lee of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan Branch) of Taiwan as the person being responsible for this project and to sign the form 731 and other documentation. Any and all acts carried out by Daniel Lee of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan Branch) of Taiwan on the matters relating to all processes required in the FCC approval and any communication needed with the national authority, shall have the same legal authority as acts on our own behalf. As defined in 47 CFR Ch. 1.2002 (b), we further certify that neither the applicant nor any party to this application is subject to a denial to Federal benefits, including FCC benefits, pursuant to section 5301 of the Anti-Drug Abuse Act of 1998, 21 U.S.C. 835(a). This authorization is limited to the product of as following: FCC ID: B32VX6903GBT If you have any acknowledgement and response, please send it to Daniel Lee of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan Branch) of Taiwan directly. Should you have any question or comment regarding this matter, please have my best attention. Sincerely yours, Jim Brodie / Vice President, Engineering VeriFone Inc Fax: 480-642-6806 Tel: 480-642-5265 E-mail: [email protected]

Report No.: 140127C05 Page 1 of 29 CONSTRUCTION PHOTOS OF EUT Report No.: 140127C05 Page 2 of 29 Report No.: 140127C05 Page 3 of 29 Report No.: 140127C05 Page 24 of 29 Report No.: 140127C05 Page 25 of 29 Report No.: 140127C05 Page 26 of 29 Report No.: 140127C05 Page 27 of 29 Report No.: 140127C05 Page 28 of 29 Report No.: 140127C05 Page 29 of 29

FCC SAR Test Report Report Format Version 5.0.0 Page No. : 1 of 24 Report No. : SA140127C05 Issued Date : Mar. 18, 2014 Revision : R01 FCC SAR Test Report Report No. : SA140127C05 Applicant : VeriFone, Inc. Address : 1400 West Stanford Ranch Road Suite 200 Rocklin CA 95765 USA Product : Point of Sale Terminal FCC ID : B32VX6903GBT Brand : VeriFone Model No. : VX690 3G-BT Standards : FCC 47 CFR Part 2 (2.1093) / IEEE C95.1:1992 / IEEE 1528:2003 IEEE 1528a-2005 / KDB 865664 D01 v01r03 KDB 447498 D01 v05r02 / KDB 941225 D01 v02 / KDB 941225 D03 v01 Sample Received Date : Jan. 27, 2014 Date of Testing : Feb. 06, 2014 ~ Mar. 18, 2014 CERTIFICATION: The above equipment have been tested by Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch – Lin Kou Laboratories, and found compliance with the requirement of the above standards. The test record, data evaluation & Equipment Under Test (EUT) configurations represented herein are true and accurate accounts of the measurements of the sample’s SAR characteristics under the conditions specified in this report. It should not be reproduced except in full, without the written approval of our laboratory. The client should not use it to claim product certification, approval, or endorsement by TAF or any government agencies. Prepared By : Evonne Liu / Specialist Approved By : Gordon Lin / Assistant Manager This report is for your exclusive use. Any copying or replication of this report to or for any other person or entity, or use of our name or trademark, is permitted only with our prior written permission. This report sets forth our findings solely with respect to the test samples identified herein. The results set forth in this report are not indicative or representative of the quality or characteristics of the lot from which a test sample was taken or any similar or identical product unless specifically and expressly noted. Our report includes all of the tests requested by you and the results thereof based upon the information that you provided to us. You have 60 days from date of issuance of this report to notify us of any material error or omission caused by our negligence, provided, however, that such notice shall be in writing and shall specifically address the issue you wish to raise. A failure to raise such issue within the prescribed time shall constitute your unqualified acceptance of the completeness of this report, the tests conducted and the correctness of the report contents. Unless specific mention, the uncertainty of measurement has been explicitly taken into account to declare the compliance or non-compliance to the specification. FCC SAR Test Report Report Format Version 5.0.0 Page No. : 2 of 24 Report No. : SA140127C05 Issued Date : Mar. 18, 2014 Revision : R01 Table of Contents Release Control Record ............................................................................................................................................................... 3 1. Summary of Maximum SAR Value ....................................................................................................................................... 4 2. Description of Equipment Under Test ................................................................................................................................. 5 3. SAR Measurement System ................................................................................................................................................... 6 3.1 Definition of Specific Absorption Rate (SAR) ............................................................................................................... 6 3.2 SPEAG DASY System ................................................................................................................................................. 6 3.2.1 Robot.................................................................................................................................................................. 7 3.2.2 Probes ................................................................................................................................................................ 8 3.2.3 Data Acquisition Electronics (DAE) .................................................................................................................... 8 3.2.4 Phantoms ........................................................................................................................................................... 9 3.2.5 Device Holder ................................................................................................................................................... 10 3.2.6 System Validation Dipoles ................................................................................................................................ 10 3.2.7 Tissue Simulating Liquids ................................................................................................................................. 11 3.3 SAR System Verification ............................................................................................................................................ 14 3.4 SAR Measurement Procedure ................................................................................................................................... 15 3.4.1 Area & Zoom Scan Procedure ......................................................................................................................... 15 3.4.2 Volume Scan Procedure................................................................................................................................... 15 3.4.3 Power Drift Monitoring ...................................................................................................................................... 16 3.4.4 Spatial Peak SAR Evaluation ........................................................................................................................... …

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Report No.: RF140127C05 1 of 35 Report Format Version 5.0.0 FCC TEST REPORT (PART 22) REPORT NO.: RF140127C05 MODEL NO.: VX690 3G-BT FCC ID: B32VX6903GBT RECEIVED: Jan. 27, 2014 TESTED: Feb. 05, 2014 ~ Mar. 14, 2014 ISSUED: Mar. 17, 2014 APPLICANT: VeriFone, Inc. ADDRESS: 1400 West Stanford Ranch Road Suite 200 Rocklin CA 95765 USA ISSUED BY: Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch LAB ADDRESS: No. 47, 14th Ling, Chia Pau Vil., Lin Kou Dist., New Taipei City, Taiwan ( R.O.C. ) TEST LOCATION: No. 19, Hwa Ya 2nd Rd, Wen Hwa Tsuen, Kwei Shan Hsiang, Taoyuan Hsien 333, Taiwan, R.O.C. This report is for your exclusive use. Any copying or replication of this report to or for any other person or entity, or use of our name or trademark, is permitted only with our prior written permission. This report sets forth our findings solely with respect to the test samples identified herein. The results set forth in this report are not indicative or representative of the quality or characteristics of the lot from which a test sample was taken or any similar or identical product unless specifically and expressly noted. Our report includes all of the tests requested by you and the results thereof based upon the information that you provided to us. You have 60 days from date of issuance of this report to notify us of any material error or omission caused by our negligence, provided, however, that such notice shall be in writing and shall specifically address the issue you wish to raise. A failure to raise such issue within the prescribed time shall constitute your unqualified acceptance of the completeness of this report, the tests conducted and the correctness of the report contents. Unless specific mention, the uncertainty of measurement has been explicitly taken into account to declare the compliance or non-compliance to the specification This report should not be used by the client to claim product certification, approval, or endorsement by TAF or any government agencies. Report No.: RF140127C05 2 of 35 Report Format Version 5.0.0 TABLE OF CONTENTS RELEASE CONTROL RECORD ................................................................................................................ 3 1 CERTIFICATION ................................................................................................................................... 4 2 SUMMARY OF TEST RESULTS ........................................................................................................... 5 2.1 MEASUREMENT UNCERTAINTY ................................................................................................ 5 2.2 TEST SITE AND INSTRUMENTS ................................................................................................. 6 3 GENERAL INFORMATION ................................................................................................................... 7 3.1 GENERAL DESCRIPTION OF EUT .............................................................................................. 7 3.2 CONFIGURATION OF SYSTEM UNDER TEST ........................................................................... 8 3.3 DESCRIPTION OF SUPPORT UNITS .......................................................................................... 8 3.4 TEST ITEM AND TEST CONFIGURATION .................................................................................. 9 3.5 EUT OPERATING CONDITIONS ................................................................................................ 10 3.6 GENERAL DESCRIPTION OF APPLIED STANDARDS ............................................................. 10 4 TEST TYPES AND RESULTS ............................................................................................................. 11 4.1 OUTPUT POWER MEASUREMENT .......................................................................................... 11 4.1.1 LIMITS OF OUTPUT POWER MEASUREMENT ............................................................. 11 4.1.2 TEST PROCEDURES ....................................................................................................... 11 4.1.3 TEST SETUP .................................................................................................................... 12 4.1.4 TEST RESULTS ................................................................................................................ 13 4.2 FREQUENCY STABILITY MEASUREMENT .............................................................................. 15 4.2.1 LIMITS OF FREQUENCY STABILITY MEASUREMENT ................................................. 15 4.2.2 TEST PROCEDURE ......................................................................................................... 15 4.2.3 TEST SETUP .................................................................................................................... 15 4.2.4 TEST RESULTS ................................................................................................................ 16 4.3 OCCUPIED BANDWIDTH MEASUREMENT .............................................................................. 17 4.3.1 TEST PROCEDURES ....................................................................................................... 17 4.3.2 TEST SETUP .................................................................................................................... 17 4.3.3 TEST RESULTS ................................................................................................................ 18 4.4 BAND EDGE MEASUREMENT .................................................................................................. 20 4.4.1 LIMITS OF BAND EDGE MEASUREMENT ..................................................................... 20 4.4.2 TEST SETUP .................................................................................................................... 20 4.4.3 TEST PROCEDURES ............................................…

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Report No.: RF140127C05-1 1 of 37 Report Format Version 5.0.0 FCC TEST REPORT (PART 24) REPORT NO.: RF140127C05-1 MODEL NO.: VX690 3G-BT FCC ID: B32VX6903GBT RECEIVED: Jan. 27, 2014 TESTED: Feb. 05, 2014 ~ Mar. 14, 2014 ISSUED: Mar. 17, 2014 APPLICANT: VeriFone, Inc. ADDRESS: 1400 West Stanford Ranch Road Suite 200 Rocklin CA 95765 USA ISSUED BY: Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch LAB ADDRESS: No. 47, 14th Ling, Chia Pau Vil., Lin Kou Dist., New Taipei City, Taiwan ( R.O.C. ) TEST LOCATION: No. 19, Hwa Ya 2nd Rd, Wen Hwa Tsuen, Kwei Shan Hsiang, Taoyuan Hsien 333, Taiwan, R.O.C. This report is for your exclusive use. Any copying or replication of this report to or for any other person or entity, or use of our name or trademark, is permitted only with our prior written permission. This report sets forth our findings solely with respect to the test samples identified herein. The results set forth in this report are not indicative or representative of the quality or characteristics of the lot from which a test sample was taken or any similar or identical product unless specifically and expressly noted. Our report includes all of the tests requested by you and the results thereof based upon the information that you provided to us. You have 60 days from date of issuance of this report to notify us of any material error or omission caused by our negligence, provided, however, that such notice shall be in writing and shall specifically address the issue you wish to raise. A failure to raise such issue within the prescribed time shall constitute your unqualified acceptance of the completeness of this report, the tests conducte…

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