EOA-3SER312Hearing Aid

RIC (Receiver-In-Canal) OPERATIONS MANUAL Table of Contents        Size 13 Battery - Orange Select Hearing Instrument Size 10 Battery - Yellow Size 312 Battery - Brown Size 312 Battery - Brown Size 13 Battery - Orange Size 312 Battery - Brown Size 312 Battery - Brown Select Instrument Controls  Automatic Volume Control p. 16  Adjustable Volume Control p. 16-17  Multimemory p. 18  Combined Volume and Multimemory Control p. 18 Overview RIC 10 Overview .................................................... 4 RIC 312 Overview ................................................... 5 RIC 13 Overview ..................................................... 8 Preparation Batteries ................................................................10 Battery Indicators ..................................................12 Tamper Resistant Battery Compartment ...............12 Insertion and Removal ...........................................14 Operation On & Off ................................................................16 Volume Control ......................................................16 Volume Settings .......................................................17 Multimemory ........................................................18 Telephone Use ......................................................19 Manual Switching .................................................20 Direct Audio Input (DAI) ........................................22 Accessories Wireless Accessories .............................................24 Hearing System Care Instrument Care .....................................................25 Hear Clear ............................................................25 Service and Repair .................................................26 Troubleshooting Guide .........................................27 Tips for Better Communication For You ..................................................................28 For Your Family and Friends ..................................29 Safety Information ........................................................30 FDA Information ...........................................................32 FCC Information ...........................................................34 4 5 Features, Controls and Identification Your hearing system controls include: Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Control Surface Switch 6. Battery Compartment (on/off control), Location of serial number, Location of left/ right side device indicator 7. Retention Lock 8. Location of manufacturer’s name and model name 9. Location of left/right side receiver indicator 10. Instant Fit Earbud 11. Custom Earmold (optional) 12. RIC Custom Power Earmold (optional) 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones* 5. Push Button Switch or Rotary Volume Control 6. Battery Compartment (on/off control), Location of serial number, Location of left/ right side device indicator 7. Retention Lock 8. Location of manufacturer’s name and model name 9. Location of left/right side receiver indicator 10. Instant Fit Earbud 11. Custom Earmold (optional) 12. RIC Custom Power Earmold (optional) RIC 10 Overview RIC 312 Overview *Look may vary 4 2 1 3 5 7 10 6 8 9 111112 12 4 2 1 3 5 7 10 6 8 9 6 7 RIC 312 OverviewRIC 312 Overview Features, Controls and Identification Your hearing system controls include: Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Push Button Switch 6. Battery Compartment (on/off control), Location of serial number 7. Retention Lock 8. Location of manufacturer’s name and model name 9. Location of left/right side receiver indicator 10. Instant Fit Earbud 11. Custom Earmold (optional) 12. RIC Custom Power Earmold (optional) 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Rocker Switch 6. Battery Compartment (on/off control), Location of serial number, Location of left/right side device indicator 7. Retention Lock 8. Location of manufacturer’s name and model name 9. Location of left/right side receiver indicator 10. Instant Fit Earbud 11. Custom Earmold (optional) 12. RIC Custom Power Earmold (optional) 4 2 1 3 5 7 10 6 8 9 7 10 6 8 9 4 2 1 3 5 11111212 8 9 Overview Features, Controls and Identification Your hearing system controls include: RIC 13 Overview 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Control Surface Switch 6. Battery Compartment (on/off control), Location of serial number 7. Retention Lock 8. Location of manufacturer’s name and model name 9. Location of left/right side receiver indicator 10. Instant Fit Earbud 11. Location of left/right side device indicator 12. Custom Earmold (optional) 13. RIC Custom Power Earmold (optional) 4 2 1 3 5 1213 7 10 6 8 9 11 Features, Controls and Identification Your hearing system controls include: RIC 13 Overview 1. Hearing Instrument 2. Cable 3. Receiver 4. Microphones 5. Push Button Switch 6. Battery Compartment (on/off control), Location of serial number 7. Retention Lock 8. Location of manufacturer’s name and model name 9. Location of left/right side receiver indicator 10. Instant Fit Earbud 11. Location of left/right side device indicator 12. Custom Earmold (optional) 13. RIC Custom Power Earmold (optional) 4 2 1 3 5 1213 7 10 6 8 9 11 10 11 Preparation Preparation 12 3 4 5 Batteries Your hearing system uses a battery as its power source. This battery size can be identified by the orange (13), brown (312), or yellow (10) color code on the packaging. To insert or replace the battery: 1. Use the nail grip on the battery door. 2. Open the battery door gently and remove the old battery. 3. Remove the tab from the new battery. 4. Line up the battery’s “+” sign (flat side of the battery) with the “+” on the battery door. 5. Close the battery door. 12 13 Preparation Preparation Helpful Hints • NEVER FORCE THE BATTERY …

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Report Number: 100657879MIN-008 Project Number: G100657879 Testing performed on the 3 series B13d, A2 B13d, Start B13d, tour R312d, 3 series B312d, A2 B312d, Start B312d, tour B312d, 3 series 13P+, A2 13P+, Start 13P+, 3 series CIC, A2 CIC, Start CIC, 3 series ITE, A2 ITE, Start ITE, 3 series ITC, A2 ITC, Start ITC, 3 series R312d, A2 R312d, Start R312d, tour R312d, Xino mR312d, A2 mR312d, Start mR312d FCC ID: EOA- 3SER312 Industry Canada ID: 6903A- 3SER312 to 47 CFR Part 15. 249:2013 RSS- 210, Issue 8, 2010 RSS-Gen, Issue 3, 2010 ICES-003, Issue 5:2012 47 CFR, Part 15:2013, §15.107 and §15.109, Class B For Starkey Laboratories, Inc. Test Performed by: Test Authorized by: Intertek Testing Services NA, Inc. 7250 Hudson Blvd., Suite 100 Oakdale, MN 55128 USA Starkey Laboratories Inc. 6700 Washington Avenue South Eden Prairie, MN 55344, USA Prepared by: Date: August 26, 2014 Richard Blonigen Reviewed by: Date: August 26, 2014 Simon Khazon This report is for the exclusive use of Intertek's Client and is provided pursuant to the agreement between Intertek and its Client. Intertek's responsibility and liability are limited to the terms and conditions of the agreement. Intertek assumes no liability to any party, other than to the Client in accordance with the agreement, for any loss, expense or damage occasioned by the use of this report. Only the Client is authorized to copy or distribute this report and then only in its entirety. Any use of the Intertek name or one of its marks for the sale or advertisement of the tested material, product or service must first be approved in writing by Intertek. The observations and test results in this report are relevant only to the sample tested. This report by itself does not imply that the material, product, or service is or has ever been under an Intertek certification program. This report must not be used to claim product endorsement by A2LA, NIST nor any other agency of the U.S. Government. EMC Report No: 100657879MIN-008 FCC ID: EOA-3SER312 IC ID: 6903A-3SER312 Page 2 of 37 TABLE OF CONTENTS 1.0 GENERAL DESCRIPTION .......................................................................................................... 3 1.1 Product Description; Test Facility ...................................................................................... 4 1.3 Environmental conditions .................................................................................................. 5 1.4 Measurement uncertainty .................................................................................................. 6 1.5 Field Strength Calculation ................................................................................................. 6 2.0 TEST SUMMARY .......................................................................................................................... 7 3.0 TEST CONDITIONS AND RESULTS ........................................................................................ 8 3.1 Field strength of fundamental ............................................................................................ 8 3.2 Field strength of harmonics and spurious emissions ...................................................... 10 3.3 Bandwidth of Emissions .................................................................................................. 20 3.4 Transmitter power line conducted emissions .................................................................. 27 3.5 Receiver/digital device radiated emissions ..................................................................... 28 3.6 Digital device conducted emissions ................................................................................ 36 4.0 TEST EQUIPMENT..................................................................................................................... 37 EMC Report No: 100657879MIN-008 FCC ID: EOA-3SER312 IC ID: 6903A-3SER312 Page 3 of 37 1.0 GENERAL DESCRIPTION Model: 3 series R312d Type of EUT: Hearing Aid Serial Number ID: 9231 FCC ID: EOA- 3Ser312 Industry Canada ID: 6903A- 3Ser312 Related Submittal(s) Grants: None Company: Starkey Laboratories Inc. Customer: Mr. Ken Meyer Address: 6700 Washington Avenue South Eden Prairie, MN 55344 USA Phone: (952) 947-4734 Fax: (952) 828-9262 E-mail: [email protected] Test Standards: 47 CFR, Part 15:2013, §15.249 RSS–210, Issue 8, 20010 RSS-Gen, Issue 3, 2010 47 CFR, Part 15:2013, §15.107 and §15.109, Class B ICES-003, Issue 5:2012 Other Type of radio: Stand -alone Module Hybrid Date Sample Submitted: March 5, 2012 Test Work Started: March 5, 2012 Test Work Completed: August 25, 2014 Test Sample Conditions: Damaged Poor (Usable) Good EMC Report No: 100657879MIN-008 FCC ID: EOA-3SER312 IC ID: 6903A-3SER312 Page 4 of 37 1.1 Product Description; Test Facility Product Description: Hearing Aid Operating Frequency 902.67-926.96MHz Number of Channels 81 Modulation: FSK Emission Designator: 384K6FXD Antenna(s) Info: Integral Antenna Installation: User Professional Factory Transmitter Power Configuration: Internal battery External power source 120VAC 230VAC 400VAC 1.4 VDC Other: Amp. 50Hz 60Hz Special Test Arrangement: None Test Facility Accreditation: A2LA (Certificate No. 1427.01) Test Methodology: Measurements performed according to the procedures in ANSI C63.10- 2009 EMC Report No: 100657879MIN-008 FCC ID: EOA-3SER312 IC ID: 6903A-3SER312 Page 5 of 37 1.2 EUT Configuration The equipment under test was operated during the measurement under the following conditions: - Standby - Continuous - Continuous un-modulated - Test program (customer specific) - Operating modes of the EUT: No. Description 1 The device was pre-programmed to operate continuously in three separate frequency channels, low, middle, and upper frequency channel, one channel being transmitted at a given time. 2 Standby / Receiving mode were used for FCC Part 15.109 Class B, ICES-003 testing and RSS-Gen. Cables: No. Type Length Designation Note 1 None Support equ…

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