S9GC500C500 Access Point

Page 1 Safety Instructions Model C500: 1.)The unit is to be earthed in accordance with the national and local code regulations for cable distribution systems. The screen of the coaxial cable is intended to be connected to earth in the building installation. 2.) This product is intended to be supplied by a UL Listed power supply marked Class 2 or LPS and rated 12Vdc, 2A. Federal Communications Commission Notices This product complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: Changes or modifications to this equipment that have not been approved by Ruckus Wireless may void the user's authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. Industry Canada Statement Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p. limit; and the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate. Le dispositif de fonctionnement dans la bande 5150-5250 MHz est réservé à une utilisation en intérieur pour réduire le risque d'interférences nuisibles à la co-canal systèmes mobiles par satellite, le gain d'antenne maximal autorisé pour les appareils dans les bandes 5250-5350 MHz et 5470-5725 MHz doit se conformer à la pire limite, et le gain d'antenne maximal autorisé pour les appareils dans la bande 5725-5825 MHz doivent être conformes avec le pire limites spécifiées à point-à-ponctuelles et non point-à-point de fonctionnement selon qu'il convient. Operation in the 5600-5650 MHz band is not allowed in Canada. High-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices. Opération dans la bande 5600-5650 MHz n'est pas autorisée au Canada. Haute puissance radars sont désignés comme utilisateurs principaux (c. -à- utilisateurs prioritaires) des bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer des interférences et / ou des dommages à dispositifs LAN-EL. Radiation Exposure Statement The device has been found to be compliant to the requirements set forth in CFR 47 Sections 2.1091 and Industry Canada RSS-102 for an uncontrolled environment. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Le dispositif a été jugé conforme aux exigences énoncées dans les articles 47 CFR 2.1091 et Industrie Canada RSS-102 pour un environnement non contrôlé. L'antenne (s) utilisée pour ce transmetteur doit être installé pour fournir une distance de séparation d'au moins 20 cm de toutes les personnes et ne doit pas être co-localisés ou fonctionner en conjonction avec une autre antenne ou transmetteur. Mexico Statement “La operació…

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Copyright © 2015 Ruckus Wireless, Inc.Published 30 April 2015, Part Number 800-70788-001 Rev A Page 1 of 4 C500 Access Point Quick Setup Guide This Installation Guide provides inf ormation on how to configure the Ruckus Wireless ZoneFlex C500 802. 11ac dual band two-stream access point (AP) with integrated cable mo dem (CM). The C500 supports dual- band 2.4GHz and 5GHz concurrent operation with internal antennas. The C500 is placed on a desktop, or can be wall mounted using a separately-ordered wall bracket (p art number 902-0121-0000). After completing the steps described in this Guide, you will be able to use the C500 at your site. The C500 access point with integrated cable modem is referred to in the rest of this document as the C500 . This Guide in Other Languages请从以下网站获得该指南的简体中文版 https://support.ruckuswireless.com Vous trouverez la version française de ce guide à l'adresse suivante https://support.ruckuswireless.com このガイドの日本語版は https://support.ruc kuswireless.com でご覧ください 이 가이드의 한국어 버전은 웹 사이트 ( https://support.ruc kuswireless.com ) 에서 확인하시기 바랍니다 Veja a versão em português (Brasil) deste guia em https://support.ruckuswireless.com Puede ver la versión en español (América Latina) de esta guía en https://support.ruckuswireless.comBefore You BeginBefore deploying Ruckus Wireless products, please check for the latest software and the release documentation.• User Guides and Release Notes are available at http://support.ruckusw ireless.com/documents • Software Upgrades are available athttp://support.ruckusw ireless.com/software • Open Source information is available at http://opensource.ru ckuswireless.com • Software License and Limited Warranty are available at http://support.ruckusw ireless.com/warranty Safety Warnings• WARNING! Only trained and qualified pe rsonnel should be allowed to install, replace, or service this equip ment. The professional installer is responsible for the proper installati on and configuration of this C500. The C500 installation must comply wi th local regulatory requirements, especially with those regulating op eration near military and/or weather radar systems. • WARNING! Installation of this equipment must comply with local and national electrical codes. • WARNING! Ruckus Wireless strongly recommends that you wear eye protection before mounting the C500. Package ContentsBefore configuring or deploying your C5 00, verify that all items listed below are included in the package. If any item is damaged or missing, notify your authorized Ruckus Wireless sales representative. • One 901-C500-xxyy access point wi th integrated cable modem (A in Figure 1 ), where ‘xx’ is a country-specific code; and ‘yy’ is the code for the cable modem: ‘31’ is DOCS IS 3.0 and ‘41’ is EuroDOCSIS • One 1.8m (6’) IEC 320 power cord (B in Figure 1 ) • One 902-1169-xx00 power adapter (C in Figure 1 ) • Service Level Agreement/ Limited Warranty Statement • Regulatory Statement • Declaration of Conformity, if required • This Quick Setup Guide If you are mounting the C500 on a wall, then you will also need: • One customer-ordered 902-0121-0000 C500 wall bracket kit Figure 1. C500 package contents LEDs and ConnectorsThe C500 has seven LEDs visible on th e front panel, and three connectors and a reset button on the back panel. Refer to Table 1 for a description of the front-panel LEDs and th eir indications. Refer to Table 2 for a description of the back-panel connectors and the reset button. Continue with the following:• Configuring the C500 (optional) • Verifying CM and AP Operation • What to Do Next • Operating and Troubleshooting the C500 • Physical Installation Note: The minimum software revision for the C500 is RuckOS 3.1.1 or later. A C B Table 1. Front-panel LED indications LED Indications PWR • Red = Booting. • Green = Normal operation. DS (CM) • Blinks green when searching for downstream (DS), then solid green when DS is locked. Also blinks green during CM boot when power is applied. US (CM) • Off when DS is searching, and then blinks green as upstream power is increased/r anged and then solid green when upstream ranging is co mplete. Also blinks green during CM boot when power is applied. ON-LINE (CM) • Off until CM DS and CM US are solid ON, then blinks green as the CM obtains an IP address and a configuration file, and then comes online and LED is solid green. Also blinks green during CM boot when power is applied. CTL • Off = Always off. 2.4G • Off: The WLAN service is down. • Amber: The WLAN is up, but no clients are associated/ connected. • Green: The WLAN is up and at least one client is associated. 5G • Off: The WLAN service is down. • Amber: The WLAN is up, but no clients are associated/ connected. • Green: The WLAN is up and at least one client is associated. Table 2. Back-panel connectors and reset button Connector or Button Description• RJ-45 1000BASE-T Ethernet connector, with Link and Activities LEDs. 12VDC • Receives 12 VDC input from a factory-supplied 100- 250VAC 50-60Hz external wall adapter. RESET • Press and hold in this button for four seconds to reset the AP and CM to their factory settings. Refer to Note in Operating and Troubleshooting the C500 . (coaxial connector) • RG59 coax cable connector input to the CM. Copyright © 2015 Ruckus Wireless, Inc.Published 30 April 2015, Part Number 800-70788-001 Rev A Page 2 of 4 C ONFIGURING THE C500 ( OPTIONAL ) Note: The C500 normally receives its latest AP and CM firmware downloads and initial configurations from the cable modem termination system (CMTS) high speed data services equipment when it powers up; if this is the case, then skip this section and continue with Verifying CM and AP Operation . If the C500 AP and CM do not receive their latest firmware downloads and initial configurations from the CMTS eq uipment when the C500 powers up, then continue with these procedures:• Step 1: Collecting Setup Requirements, Hardware, and Tools • Step 2: Powering Up the C500 • Step 3: Connecting Your Computer to the C500 • Step …

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06/01/2015 To: Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD Subject: DFS Channels for FCC ID: S9GC500 Ruckus Wireless, Inc. hereby declares that the device FCC IS: S9GC500 will not operate outside the bands of approval. Operation on DFS bands is disabled for initial DTS and NII approval. A Class Two Permissive Change (CLIIPC) will be pursued to gain approval in the DFS bands. Operation on DFS bands will remain disabled until approved by the FCC. Sincerely, Clinton Bradley / Compliance Engineer 350 West Java Drive, Sunnyvale, CA 94089 [email protected] / 408-636-4368

05/28/2015 To: Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD Subject: Professional Installation for FCC ID: S9GC500 Ruckus Wireless, Inc. hereby declares that the device FCC ID: S9GC500 will only be installed by a professional installer. The product is only sold through Authorized Partners. The C500 is not for sale to the general public. Professional installation is guaranteed based on the use of only Authorized Partners and distribution channels. Professional training and support is provided as part of the Authorized Partner programs. Sincerely, Clinton Bradley / Compliance Engineer 350 West Java Drive, Sunnyvale, CA 94089 [email protected] / 408-636-4368

775 Montague Expressway Milpitas, CA 95035 Tel: 408-526-1188 Fax: 408-526-1088 Email: [email protected] Project and Product Certification Representative Authorization Letter Reason for Amendment (current / obsolete) Revision History Approved Date From To Initial Release (obsolete) 1.0 1.0 Nov-14-2006 Revised wording (obsolete) 1.0 2.0 Sept–25-2007 Updated company template (obsolete) 2.0 3.0 Jan-31-2012 Updated letter information (obsolete) 3.0 4.0 May-23-2014 Added FCC ID field (current) 4.0 5.0 Sept 16 2014 SCS-F18: Project and Product Certification Representative Authorization Letter Page 2 of 2 Rev 5.0 03/08/2015 To: SIEMIC, Inc. 775 Montague Expressway, Milpitas, CA 95035 USA Dear Sir/Madam, Re: Project and Product Certification Representative Authorization Letter We, Ruckus Wireless, Inc., hereby authorize SIEMIC, Inc. to act as Certification Body for certifying for the following project(s): FCC ID: S9GC500 Product Description: C500 Access Point Model: C500 We affirm that between SIEMIC, Inc. and Ruckus Wireless, Inc., any difference in understanding, including test plan, measurement methods, applicable standards and relevant procedures and processes have been resolved prior to commencement of testing activities. Sincerely, Clinton Bradley / Compliance Engineer 350 West Java Drive, Sunnyvale, CA 94089 [email protected] / 408-636-4368

775 Montague Expressway Milpitas, CA 95035 Tel: 408-526-1188 Fax: 408-526-1088 Email: [email protected] Confidentiality Request Letter Reason for Amendment (current / obsolete) Revision History Approved Date From To Initial Release (obsolete) 1.0 1.0 Nov-14-2006 Adding CFR 2.459 (obsolete) 1.0 2.0 August – 11 - 2008 Updated company template & Added text box (current) 2.0 3.0 Jan-31-2012 SCS-F19: Confidentiality Request Letter Page 2 of 2 Rev 3.0 05/08/2015 To: Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD Subject: Permanent Confidentiality Request for FCC ID: S9GC500 We hereby request confidential treatment of information accompanying this application as outlined below: - Block Diagram [C500 Block diagram.pdf] - Schematics [C500 Schematics.pdf] - Operational Description [C500 Radio Operational Description.pdf] - Software Security Description The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that pursuant to Section 0.457 & 0.459 of the Rules, disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely, Clinton Bradley / Compliance Engineer 350 West Java Drive, Sunnyvale, CA 94089 [email protected] / 408-636 -4368

WIFI Channel 12 & 13 Declaration Letter To whom it may concern : We have declared below featured for FCC equipment authorization in regard to 802.11b/g/n channel 12 & 13 operating capability for FCC ID : S9GC500 Please check Product hardware does not have the capability to operate on channel 12 & 13 Product hardware has the capability to operate on channel 12 & 13. However , these 2 channels will be disabled via software and user will not able to enable these 2 channels Product hardware has the capability to operate on channel 12 & 13. And meeting KDB 594280 D01 requirement. Pls explain detail here. Others Pls explain detail here. Signature: Company Name: Ruckus Wireless, Inc. Address: 350 West Java Drive, Sunnyvale, CA 94089 Name / Title: Clinton Bradly / Compliance Engineer Phone: 408-636-4368 Email: [email protected] Date: June 19, 2015

EUT Photos - External Front View Rear View Right Side View Left Side View

1. Replace “XXX” with the country of manufacture 2. Dielines/cutlines do not print 3. P/N 877-76423-001 Rev. A1 4. Colors: BLACK PMS 716C

MPE CALCULATION FCC ID: S9GC500 RF Exposure Requirements: 47 CFR §1.1307(b) RF Radiation Exposure Limits: 47 CFR §1.1310 RF Radiation Exposure Guidelines: FCC OST/OET Bulletin Number 65 EUT Frequency Band: 2412 - 2462 MHz; 5180 – 5240 MHz, 5745 - 5825MHz Limits for General Population/Uncontrolled Exposure in the band of: 1500 - 100,000 MHz Power Density Limit: 1 mW / cm 2 Equation: S = PG / 4R 2 or R = √PG / 4S Where, S = Power Density P = Power Input to Antenna G = Antenna Gain R = distance to the center of radiated antenna ______________________________________________________________________________________________________________________ Prediction distance 20cm EUT: C500 (UNII Band): Power = 24.59dBm, Antenna Gain = 1 dBi, Power density = 0.072 mW/ cm 2 (2.4GHz Band): Power = 24.67dBm, Antenna Gain = 0dBi , Power density = 0.058 mW/ cm 2 Total Ratio= (P 2.4GHz /1) + (P 5GHzUNII /1)= 0.072mW/ cm 2 + 0.058mW/ cm 2 = 0.130 mW/ cm 2 The Above Result had shown that the Device complied with MPE requirement. Completed By: Ricky Wang SIEMIC, Inc. 775 Montague Expressway, Milpitas, CA 95035 Date: June 4th, 2015

775 Montague Expressway, Milpitas, CA 95035, USA • Phone: (+1) 408 526 1188 • Facsimile (+1) 408 526 1088 Visit us at: www.siemic.com; Follow us at: Report No.: FCC_RF_SL14122201-RUC-033_DTS Supersede Report No.: Applicant : Ruckus Wireless, Inc. Product Name : Access Point Model No. : C500 Test Standard : 47 CFR 15.247 Test Method : ANSI C63.10:2013 558074 D01 DTS Meas Guidance v03r02 FCC ID : S9GC500 IC ID : 5912A-C500 Dates of test : 02/09/2015 to 02/25/2015 Issue Date : 02/26/2015 Test Result : ☒ Pass ☐ Fail Equipment complied with the specification [X] Equipment did not comply with the specification [ ] This Test Report is Issued Under the Authority of: Ricky Wang David Zhang Test Engineer Engineer Reviewer Issued By: SIEMIC Laboratories 775 Montague Expressway, Milpitas, 95035 CA RF TEST REPORT Test report No. FCC_RF_SL14122201-RUC-033_DTS Page 2 of 43 775 Montague Expressway, Milpitas, CA 95035, USA • Phone: (+1) 408 526 1188 • Facsimile (+1) 408 526 1088 Visit us at: www.siemic.com; Follow us at: Laboratory Introduction SIEMIC, headquartered in the heart of Silicon Valley, with superior facilities in US and Asia, is one of the leading independent testing and certification facilities providing customers with one-stop shop services for Compliance Testing and Global Certifications. In addition to testing and certification, SIEMIC provides initial design reviews and compliance management throughout a project. Our extensive experience with China, Asia Pacific, North America, European, and International compliance requirements, assures the fastest, most cost effective way to attain regulatory compliance for the global markets. Accreditations for Conformity Assessment Country/Region Accreditation Body Scope USA FCC, A2LA EMC, RF/Wireless, Telecom Canada IC, A2LA, NIST EMC, RF/Wireless, Telecom Taiwan BSMI, NCC, NIST EMC, RF, Telecom, Safety Hong Kong OFTA, NIST RF/Wireless, Telecom Australia NATA, NIST EMC, RF, Telecom, Safety Korea KCC/RRA, NIST EMI, EMS, RF, Telecom, Safety Japan VCCI, JATE, TELEC, RFT EMI, RF/Wireless, Telecom Mexico NOM, COFETEL, Caniety Safety, EMC, RF/Wireless, Telecom Europe A2LA, NIST EMC, RF, Telecom, Safety Israel MOC, NIST EMC, RF, Telecom, Safety Accreditations for Product Certifications Country Accreditation Body Scope USA FCC TCB, NIST EMC, RF, Telecom Canada IC FCB, NIST EMC, RF, Telecom Singapore iDA, NIST EMC, RF, Telecom EU NB EMC & R&TTE Directive Japan MIC (RCB 208) RF, Telecom Hong Kong OFTA (US002) RF, Telecom Test report No. FCC_RF_SL14122201-RUC-033_DTS Page 3 of 43 775 Montague Expressway, Milpitas, CA 95035, USA • Phone: (+1) 408 526 1188 • Facsimile (+1) 408 526 1088 Visit us at: www.siemic.com; Follow us at: CONTENTS 1 REPORT REVISION HISTORY ....................................................................................................................................... 4 2 EXECUTIVE SUMMARY ................................................................................................................................................. 5 3 CUSTOMER INFORMATION .......................................................................................................................................... 5 4 TEST SITE INFORMATION ............................................................................................................................................ 5 5 MODIFICATION ............................................................................................................................................................. 5 6 EUT INFORMATION ...................................................................................................................................................... 6 6.1 EUT Description ........................................................................................................................................................ 6 6.2 Radio Description ...................................................................................................................................................... 6 6.3 EUT Photos - External ............................................................................................. Error! Bookmark not defined. 6.4 EUT Photos - Internal .......................................................................................... Error! Bookmark not defined. 6.5 EUT Test Setup Photos ........................................................................................... Error! Bookmark not defined. 7 SUPPORTING EQUIPMENT/SOFTWARE AND CABLING DESCRIPTION ....................................................................... 11 7.1 Supporting Equipment ............................................................................................................................................. 11 7.2 Cabling Description ................................................................................................................................................. 11 7.3 Test Software Description ........................................................................................................................................ 11 8 TEST SUMMARY ......................................................................................................................................................... 12 9 MEASUREMENT UNCERTAINTY ................................................................................................................................. 13 10 MEASUREMENTS, EXAMINATION AND DERIVED RESULTS .................................................................................. 14 10.1 Conducted Emissions .......................................................................................................................................... 14 10.2 6dB Bandwidth ................................................................................................................................................... 15 10.3 Peak Output Power ..................…

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EUT Test Setup Photos AC Line Conducted Emissions – Front View AC Line Conducted Emissions – Rear View Radiated Emissions (<1GHz) – Front View Radiated Emissions (<1GHz) – Rear View Radiated Emissions (>1GHz) – Front View Radiated Emissions (>1GHz) – Rear View