VUIDPC3929CMWireless Cable Modem

OL- 30505-01 Cisco Model DPC3929 and DPC3929CM DOCSIS 3.0 8x4 W ireless Residential Gateway with Embedded Digital Voice Adapter User Guide Please Read Important Please read this entire guide. If this guide provides installation or operation inst ruct ions, give particular attention to all safety statements included in this guide. Notices Trademark Acknowledgments Cisco a nd the Cisco logo a re tra dema rks or registered tra dema rks of Cisco a nd/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. DOCSIS is a registered trademark of Cable Television Laboratories, Inc. and PacketCable is a trademark of Cable Television Laboratories, Inc. The Wi-Fi Protected Setup mark is a mark of the Wi-Fi Alliance. Wi-Fi Protected Setup is a trademark of the Wi-Fi Alliance. Other third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco a nd a ny ot her company. (1110R) Publication Disclaimer Cisco Systems, Inc. assumes no responsibility for errors or omissions that may a ppea r in t his publica t ion. We reserve t he right t o cha nge t his publica t ion a t a ny time without notice. This document is not to be construed a s conferring by implication, estoppel, or otherwise any license or right under any copyright or pa t ent , whet her or not t he use of a ny informa t ion in t his document employs a n invention claimed in any existing or later issued patent. Disclaimer The maximum performance for wireless is derived from IEEE Standard 802.11 specifications. Actual performance can vary, including lower wireless network ca pa cit y, da t a t hroughput ra t e, ra nge a nd covera ge. Performa nce depends on ma ny factors, conditions and variables, including distance from the access point, volume of network traffic, building materials and construction, operating system used, mix of wireless products used, interference and other adverse conditions. Software and Firmware Use The software described in this document is protected by copyright law a nd furnished to you under a license agreement. You may only use or copy this software in accordance with the terms of your license agreement. The firmware in this equipment is protected by copyright law. You may only use the firmware in the equipment in which it is provided. Any reproduction or distribution of this firmware, or any portion of it, without our express written consent is prohibited. Copyright © 2013 Cisco Systems, Inc. All rights reserved. Printed in the United States of America . Informa tion in this publication is subject to change without notice. No part of this publication may be reproduced or transmitted in any form, by photocopy, microfilm, xerography, or any other means, or incorporated into any information retrieval system, electronic or mecha nica l, for a ny purpose, wit hout t he express permission of Cisco Systems, Inc. OL-30505-01 iii Contents IM PORTANT SAFETY INSTRUCTIONS vii Un ited States F CC Co mplian ce xi Chapter 1 Introducing the DOCSIS Wireless Residential Voice Gateway 1 Introduction ......................................................................................................................... 2 Wha t 's In t h e Ca rt o n?.......................................................................................................... 3 Fro nt Pane l Descr iption ...................................................................................................... 5 Back Panel Desc riptio n ....................................................................................................... 7 Chapter 2 Installing the DOCSIS Wireless Residential Voice Gateway 9 Installation P reparatio ns................................................................................................... 10 Install the Wir el ess Res ide ntial Vo ice Gateway .............................................................. 17 Chapter 3 Operation of Front Panel Indicators 19 Initial Po we r Up, Calibratio n, and Re gistratio n (AC Powe r Appli ed).......................... 20 Norma l Op eratio ns (AC Pow er Appli ed) ....................................................................... 22 Special Co nditio ns............................................................................................................. 24 Chapter 4 Maintaining the Battery 25 Location of the Battery ...................................................................................................... 26 Ba t t ery Ma i nt e na nce ......................................................................................................... 27 Chapter 5 Troubleshooting the DOCSIS Wireless Residential Vo ice Gateway 29 Fre que nt ly A sk ed Quest io ns ............................................................................................ 30 Commo n Troub les hooting Issues .................................................................................... 35 Tips for Improv ed Pe rforma nce ....................................................................................... 37 Chapter 6 Customer Information 39 Contents iv OL-30505-01 Index 41 Notice to Installers T he ser vicing instr uctions in this notice a r e for use by qua l i fi ed ser vi ce per sonnel onl y. T o r ed uce the r isk of electr ic shock, d o not per for m a ny ser vicing other tha n tha t conta ined in the oper a ting instructions, unless you are qualified to do so. Notice à l’attention des installateurs de réseaux câblés L es i nstr ucti ons r el a ti ves a ux i nter venti ons d ’ entr eti en, four ni es d a ns l a pr ésente noti ce, s’ a d r essent excl usi vement a u per sonnel techni que qua l i fi é. Pour r éd ui r e l es r i sques d e chocs él ectr i ques, n’ effectuer a ucune i nter venti on a utr e que cel l es d écr i tes d a ns le mode d'emploi et les instructions relatives au foncti onnement, à moi ns q…

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Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 1 OF 3 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Photographs of EUT Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 2 OF 3 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 3 OF 3 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 RJ-45 Cable Power Cable

Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 1 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Photographs of EUT Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 2 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 3 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 4 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 5 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 6 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 7 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 8 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 9 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 10 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 11 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 12 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 13 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 14 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 15 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 16 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 17 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Main Chip’s Model No. BCM3383ZKFEBG (Only for Model No. DPC3929CMXXXX use) Main Chip’s Model No. BCM33843ZKFSBG (Only for Model No. DPC3940CMXXXX use) Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 18 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 19 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 20 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973 Lithium-lon Battery Model No. PB021 Report No.: 3O2602 SPORTON International Inc. PAGE NUMBER : 21 OF 21 TEL : 886-3-327-3456 ISSUED DATE : Dec. 24, 2013 FAX : 886-3-327-0973

Report No.: FA3O2602 Report Format Version: 01 Page No. : i of ii FCC ID : VUIDPC3929CM Issued Date : Dec. 24, 2013 Table of Contents 1. TABLE FOR MULTIPLE LIST................................................................................................................................... 1 2. MAXIMUM PERMISSIBLE EXPOSURE.................................................................................................................... 2 2.1. Applicable Standard ..........................................................................................................................................................................2 2.2. MPE Calculation Method ....................................................................................................................................................................2 2.3. Calculated Result and Limit................................................................................................................................................................3 Report No.: FA3O2602 Report Format Version: 01 Page No. : ii of ii FCC ID : VUIDPC3929CM Issued Date : Dec. 24, 2013 History of This Assessment Report REPORT NO. VERSION DESCRIPTION ISSUED DATE FA3O2602 Rev. 01 Initial issue of report Dec. 24, 2013 Report No.: FA3O2602 Report Format Version: 01 Page No. : 1 of 3 FCC ID : VUIDPC3929CM Issued Date : Dec. 24, 2013 1. TABLE FOR MULTIPLE LIST The model numbers in the following table are all refer to the identical product. Model No. Main Chip’s Model No. Description DPC3929CMXXXX (X=0~9 and A~Z or blank) BCM3383ZKFEBG 8 Downstream channels & 4 Upstream channels DPC3940CMXXXX (X=0~9 and A~Z or blank) BCM33843ZKFSBG 16 Downstream channels & 4 Upstream channels From the above models, Model No. DPC3929CMAD was selected as representative model for the test and its data was recorded in this report. Report No.: FA3O2602 Report Format Version: 01 Page No. : 2 of 3 FCC ID : VUIDPC3929CM Issued Date : Dec. 24, 2013 2. MAXIMUM PERMISSIBLE EXPOSURE 2.1. Applicable Standard Systems operating under the provisions of this section shall be operated in a manner that ensures that the public is not exposed to radio frequency energy levels in excess limit for maximum permissible exposure. In accordance with 47 CFR FCC Part 2 Subpart J, section 2.1091 this device has been defined as a mobile device whereby a distance of 0.20 m normally can be maintained between the user and the device. (A) Limits for Occupational / Controlled Exposure Frequency Range (MHz) Electric Field Strength (E) (V/m) Magnetic Field Strength (H) (A/m) Power Density (S) (mW/ cm²) Averaging Time |E|²,|H|² or S (minutes) 0.3-3.0 614 1.63 (100)* 6 3.0-30 1842 / f 4.89 / f (900 / f)* 6 30-300 61.4 0.163 1.0 6 300-1500 F/300 6 1500-100,000 5 6 (B) Limits for General Population / Uncontrolled Exposure Frequency Range (MHz) Electric Field Strength (E) (V/m) Magnetic Field Strength (H) (A/m) Power Density (S) (mW/ cm²) Averaging Time |E|²,|H|² or S (minutes) 0.3-1.34 614 1.63 (100)* 30 1.34-30 824/f 2.19/f (180/f)* 30 30-300 27.5 0.073 0.2 30 300-1500 F/1500 30 1500-100,000 1.0 30 Note: f = frequency in MHz ; *Plane-wave equivalent power density 2.2. MPE Calculation Method E (V/m) ＝ d GP30 Power Density: Pd (W/m²) ＝ 377 2 E E ＝ Electric field (V/m) P ＝ Average RF output power (W) G ＝ EUT Antenna numeric gain (numeric) d ＝ Separation distance between radiator and human body (m) The formula can be changed to Pd ＝ 2 377 30 d GP   From the peak EUT RF output power, the minimum mobile separation distance, d=0.20m, as well as the gain of the used antenna, the RF power density can be obtained. Report No.: FA3O2602 Report Format Version: 01 Page No. : 3 of 3 FCC ID : VUIDPC3929CM Issued Date : Dec. 24, 2013 2.3. Calculated Result and Limit For 5GHz UNII Band: Antenna Type : PCB Antenna Max Conducted Power for IEEE 802.11ac MCS0, Nss1 40MHz: 16.90 dBm Antenna Gain (dBi) Antenna Gain (numeric) Average Output Power (dBm) Average Output Power (mW) Power Density (S) (mW/cm²) Limit of Power Density (S) (mW/cm²) Test Result 2.98 1.9861 16.8953 48.9254 0.019341 1 Complies For 5GHz ISM Band: Antenna Type : PCB Antenna Max Conducted Power for IEEE 802.11ac MCS0, Nss1 40MHz: 29.96 dBm Antenna Gain (dBi) Antenna Gain (numeric) Average Output Power (dBm) Average Output Power (mW) Power Density (S) (mW/cm²) Limit of Power Density (S) (mW/cm²) Test Result 2.98 1.9861 29.9604 990.9192 0.391732 1 Complies For 2.4GHz Band: Antenna Type : PCB Antenna Max Conducted Power for IEEE 802.11n MCS0 20MHz: 29.81 dBm Antenna Gain (dBi) Antenna Gain (numeric) Average Output Power (dBm) Average Output Power (mW) Power Density (S) (mW/cm²) Limit of Power Density (S) (mW/cm²) Test Result 3.99 2.5061 29.8123 957.6923 0.477723 1 Complies CONCULSION: Both of the WLAN 2.4GHz Band and WLAN 5GHz Band can transmit simultaneously, the formula of calculatedthe MPE is: CPD1 / LPD1 + CPD2 / LPD2 + ......etc. < 1 CPD = Calculation power density LPD = Limit of power density Therefore, the worst-case situation is 0.477723 / 1 + 0.391732 / 1 = 0.869455, which is less than “1”. This confirmed that the device comply with FCC 1.1310 MPE limit.

Report No.: FR3O2602 FCC ID: VUIDPC3929CM Page No. : B1 of B3 Appendix B. Co-location Report No.: FR3O2602 FCC ID: VUIDPC3929CM Page No. : B2 of B3 1. Results of Radiated Emissions for Co-located Temperature 25°C Humidity 40% Test Engineer Nick Peng Configurations 2.4G + 5G Horizontal Report No.: FR3O2602 FCC ID: VUIDPC3929CM Page No. : B3 of B3 Vertial

SPORTON International Inc. No. 52, Hwa Ya 1st Rd., Hwa Ya Technology Park, Kwei-Shan Hsiang, Tao Yuan Hsien, Taiwan, R.O.C. Ph: 886-3-327-3456 / FAX: 886-3-327-0973 / www.sporton.com.tw Report Format Version: 01 FCC RADIO TEST REPORT Applicant’s company PEGATRON CORPORATION Applicant Address 5F., NO. 76, LIGONG ST., BEITOU DISTRICT, TAIPEI CITY 112 Taiwan FCC ID VUIDPC3929CM Manufacturer’s company MAINTEK COMPUTER Manufacturer Address 233 Jinfeng Rd., Suzhou, Jiangsu, PRC Product Name Wireless cable modem Brand Name Cisco Model No. DPC3929CMXXXX(X=0~9 and A~Z or blank), DPC3940CMXXXX(X=0~9 and A~Z or blank) Test Rule Part(s) 47 CFR FCC Part 15 Subpart C § 15.247 Test Freq. Range 2400 ~ 2483.5MHz / 5725 ~ 5850MHz Received Date Oct. 25, 2013 Final Test Date Dec. 14, 2013 Submission Type Original Equipment Statement Test result included is only for the IEEE 802.11n, IEEE 802.11b/g part and IEEE 802.11a/ac (5725 ~ 5850MHz) of the product. The test result in this report refers exclusively to the presented test model / sample. Without written approval of SPORTON International Inc., the test report shall not be reproduced except in full. The measurements and test results shown in this test report were made in accordance with the procedures and found in compliance with the limit given in ANSI C63.10-2009, 47 CFR FCC Part 15 Subpart C, KDB 558074 D01 v03r01 and KDB 662911 D01 v02. The test equipment used to perform the test is calibrated and traceable to NML/ROC. Report No.: FR3O2602AA Report Format Version: 01 Page No. : i of ii FCC ID: VUIDPC3929CM Issued Date : Dec. 24, 2013 Table of Contents 1. CERTIFICATE OF COMPLIANCE ......................................................................................................................... 1 2. SUMMARY OF THE TEST RESULT .......................................................................................................................... 2 3. GENERAL INFORMATION .................................................................................................................................. 3 3.1. Product Details....................................................................................................................................................................................3 3.2. Accessories .........................................................................................................................................................................................5 3.3. Table for Filed Antenna.......................................................................................................................................................................6 3.4. Table for Carrier Frequencies .............................................................................................................................................................7 3.5. Table for Test Modes ...........................................................................................................................................................................8 3.6. Table for Testing Locations................................................................................................................................................................10 3.7. Table for Multiple List.........................................................................................................................................................................10 3.8. Table for Supporting Units .................................................................................................................................................................10 3.9. Table for Parameters of Test Software Setting ...................................................................................................................................11 3.10. EUT Operation during Test .................................................................................................................................................................12 3.11. Duty Cycle ........................................................................................................................................................................................13 3.12. Test Configurations ...........................................................................................................................................................................17 4. TEST RESULT ................................................................................................................................................... 19 4.1. AC Power Line Conducted Emissions Measurement.........................................................................................................................19 4.2. Maximum Conducted Output Power Measurement .........................................................................................................................23 4.3. Power Spectral Density Measurement ..............................................................................................................................................26 4.4. 6dB Spectrum Bandwidth Measurement ..........................................................................................................................................40 4.5. Radiated Emissions Measurement ....................................................................................................................................................48 4.6. Emissions Measurement ....................................................................................................................................................................75 4.7. Antenna Requirements ...................................................................................................................................................................104 5. LIST OF MEASURING EQUIPMENTS ..................................................................…

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Report No.: FR3O2602 FCC ID: VUIDPC3929CM Page No. : A1 of A5 Appendix A. Test Photos Report No.: FR3O2602 FCC ID: VUIDPC3929CM Page No. : A2 of A5 1. Photographs of Conducted Emissions Test Configuration Test Mode: Mode 2 FRONT VIEW REAR VIEW Report No.: FR3O2602 FCC ID: VUIDPC3929CM Page No. : A3 of A5 2. Photographs of Radiated Emissions Test Configuration Test Configuration: 9kHz ~30MHz / Test Mode: Mode 1 FRONT VIEW REAR VIEW Report No.: FR3O2602 FCC ID: VUIDPC3929CM Page No. : A4 of A5 Test Configuration: 30MHz~1GHz / Test Mode: Mode 1 FRONT VIEW REAR VIEW Report No.: FR3O2602 FCC ID: VUIDPC3929CM Page No. : A5 of A5 Test Configuration: Above 1GHz FRONT VIEW REAR VIEW