X26BEB60Wireless hearing instrument

resound.com Userguide ReSoundBehind-The-Earhearingaids Hearingaidinformation LefthearingaidRighthearingaid SerialnumberSerialnumber ModelnumberModelnumber Batterytype £312£13 ProgramBeepDescription 1Onebeep 2Twobeeps 3Threebeeps 4Fourbeeps 2 TableofContents Introduction5 Yourhearingaid6 Howtogetyourhearingaidreadyforuse7 Howtoplacethehearingaidsinyourears13 Howtoremovethehearingaidsfromyourears16 Howtouseyourhearingaids17 DirectAudioInput(optional)23 Advancedoptions25 Howtocleanandmaintainyourhearingaids33 Wirelessaccessories39 TinnitusManagement41 3 Generalwarnings51 Troubleshooting54 Warningstohearingcareprofessionals(USonly)57 Regulatoryinformation60 Hearingaidvariants65 Technicalspecifications66 Additionalinformation69 4 Introduction Thankyouforchoosingourhearingaids.Werecommendthatyouuseyourhearingaidseveryday- thiswayyouwillfullybenefitfromthem. NOTE:Readthisbookletcarefullybeforeyoustartusingyourhearingaids. Intendeduse Genericair-conductionhearingaidsarewearablesound-amplifyingdevicesintendedto compensateforimpairedhearing.Thefundamentaloperatingprincipleofhearingaidsistoreceive, amplify,andtransfersoundtotheeardrumofahearingimpairedperson. FordevicesincludingaTinnitusSoundGeneratormodule: TheTinnitusSoundGeneratormoduleisatooltogeneratesoundstobeusedinaTinnitus ManagementProgrammetotemporarilyrelievepatientssufferingfromTinnitus.Thetarget populationisprimarilytheadultpopulationover18yearsofage.Thisproductmayalsobeused withchildren12yearsofageorolder. 5 Yourhearingaid Newentry3 Newentry4 6 Howtogetyourhearingaidreadyforuse Batterywarnings WARNING:Batteriescontaindangeroussubstancesandshouldbedisposedofcarefullyin theinterestofyoursafetyandfortheenvironment.Pleasenote: 1.Keepbatteriesawayfrompets,childrenandmentallychallengedpersons. 2.DONOTplacebatteriesinyourmouth.Consultaphysicianimmediatelyifabatteryhas beenswallowed,astheycanbeharmfultoyourhealth. 3.Donotattempttorechargebatteries(Zinc-Air)whicharenotspecificallydesignatedas rechargeablebecausetheymayleakorexplode. 4.DONOTattempttodisposeofbatteriesbyburningthem. 5.Usedbatteriesareharmfultotheenvironment.Pleasedisposeofthemaccordingto localregulationsorreturnthemtoyourhearingcareprofessional. WARNING:Batteriesmayleak.Removethebatteryifyouleavethehearingaidsunusedfor longerperiods. 7 WARNING:Ifthebatteriesarenotinsertedcorrectly,thedevicewillnotworkandthe batteriesmaybuildupheat.Ifthishappens,pleaseremovethebatteries. Howtochangethebattery 1.Preparethenewbattery. Removetheprotectivefoil toactivatethebattery- waitfor2minutesbefore insertingthebatteryinto thehearingaid 2.Openthebatterydoor completelyusingyour fingernail 3.Removetheusedbattery 4.Insertthenewbatterywith thepositiveside(+)facing upwards.Alwaysinsertthe batteryinthedoor,never directlyintothehearingaid. 5.Closethebatterydoor Pleaseobservethefollowing: 1.Tosavebatterypower,turnoffyourhearingaidswhentheyarenotinuse. 8 2.Atnight,switchoffthehearingaidandopenthebatterydoorcompletelytoallowmoistureto evaporate.Thisprolongsthehearingaid'slifespan. 3.Ifthehearingaidfrequentlyloosesconnectionwithwirelessaccessories,contactyourhearing careprofessionalforalistofappropriatebatteries. Batterydoorlock Ifthehearingaidisgoingtobeusedbyachildoramentallydisabledperson,youcanaskyour hearingcareprofessionaltomakeabatterydoorlockavailableforyou.Youcanturnthehearing aidonandoffasyouusuallydo,butyouwillhavetounlockthebatterydooreverytimeyouneedto changethebattery. Howtousethebatterydoorlock Formodel88: 9 Tolockthebatterydoor: 1.OpenthebatterydoortotheOFFposition.2.Usethetoolprovidedwithyourbatterydoor locktopushthesliderfromtheleftsideto therigthside. Tounlockthebatterydoorsimplyrepeatthesameprocedurebutpushingtheslidertotheright instead.YoucannowchangethebatteryasdescribedinHowtochangethebattery. NOTE:Thebatterylockisnotavailablefor67models. Formodel98: 10 Tolockthebatterydoor: 1.Insertthetoolstraightintothebatterydoor lock. 2.Slidelocktotheleft. 3.Anindicationmarkshowsthatthebattery doorisinthelockedposition(youwillbe abletoseeawhitedot). Tounlockthebatterydoorsimplyrepeatthesameproducebutslidingthelocktotherightinstead. YoucannowchangethebatteryasdescribedinHowtochangethebattery. Lowbatterywarning Whenthebatteriesarelowonpower,yourhearingaidsreducethevolume,andplayamelody every15minutesuntiltheyareemptyandturnoff. 11 Lowbatteryindicatorwhenpairedwithwirelessaccessories(optional) Thebatteriesdrainfasterwhenyouusewirelessfunctionalitieslikedirectstreamingfromyour iPhoneorstreamingsoundfromyourTVwithourTVStreamer.Whenthebatteriesdeplete,the supportofsomewirelessaccessoriesshutdown.Fullfunctionalityreturnswhenyouinsertanew battery.Thetablebelowshowshowthefunctionalitychangeswiththebatterylevel. BatterylevelSignalHearingaidRemotecontrolStreaming Fullycharged PPP Low PP x Depleted(change battery) P xx 12 Howtoplacethehearingaidsinyourears Howtotellrightfromleft Ifyouhavetwohearingaids,theymaybetuneddifferently.Oneforyourleftear,theotherfor yourright.Donotswapthem.Pleasepayattentiontothiswhencleaning,storingandinsertingthe hearingaids. YoumightwanttoaskyourhearingcarepractitionertomarkyourhearingaidswithacolouredLeft andRightindication:LeftisblueandRightisred. 13 Howtoplaceyourhearingaidsbehindyourears Howtoinserttheearmouldinyourear: 1.Holdtheearmould betweenyourthumband indexfingerandpositionits soundoutletinyourear canal. 2.Slidetheearmouldallthe wayintoyourearwitha gentle,twisting movement. 3.Turnthetoppartofthe earmouldgently backwardsandforwardsso thatittucksbehindthefold ofskinaboveyourear canal. 4.Movetheearmouldupand downandgentlypressitto placeitcorrectlyintheear. 5.Placethehearingaidfirmly behindtheearandmake sureitsitssecurely. 14 NOTE:Itmaybehelpfultopullyourearupandoutwardwithyouroppositehandduring insertion.Byexperimenting,youmaydiscoveraneasiermethod. NOTE:Forcomfort,alwaysturnoffyourhearingaidsbeforeyouinsertorremovethem. CAUTION:Neverattempttomodifytheshapeofthehearingaid,earmouldsortubing yourself. 15 Howtoremovethehearingaidsfromyourears Howtoremoveyourhearingaid 1.Liftthe…

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FCB034_00 //DEKRA Testing and Certification, S.A.U. // www.dekra-product-safety.com/wireless Date: 15/01/2020 DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía C/ Severo Ochoa 2 & 6 29590 Campanillas Málaga, España Ref: sDoC declaration letter for equipment with FCC ID: X26BEB60 Pursuant to §15.101 of the Commission’s Rules (47 C.F.R.), GN Hearing A/S hereby declare that the device above mentioned is classified under the following equipment class/classes: JAB Part 15 Class B Digital Device JAD Part 15 Class A Digital Device JAV Other Non-Digital SDoC Devices JBP Part 15 Class B Computing Device/Personal Computer JBC Part 15 Class B Computing Device/Personal Computer CXX Communications Rcvr for use w/ licensed Tx and CBs CRR Superregenerative Receiver CYY Communications Receiver used w/Pt 15 Transmitter HID Part 15 TV Interface Device And will follow the Authorization procedure Supplier’s Declaration of Conformity prior to the initiation of marketing. Sincerely, P.A. __________________________ By: Lars Hagander Title: Vice president, Corporate Quality Company: GN Hearing A/S, Lautrupbjerg 7, 2750 Ballerup, Denmark Telephone: +45 45 75 21 00 e-mail: [email protected]

Doc. #: Rev. #: Document Title: External photos of BEB60, ReSound N/A A Form 0007380 - Rev L GN Hearing A/S Confidential Page 1 of 7 Corporate Template Not subject to issue control when printed Printed Date: 2019-10-09 GN Hearing A/S Lautrupbjerg 7 DK-2750 Ballerup Denmark Owner/Editor: Local Address, if applicable: Alicia Sun GN Resound (China) Ltd. No. 15, Chuang Xin Road CTP Area, Xiamen 361006 People's Republic of China Date: 2019.09.30 Specifications according to item number 21164502 FRONT Document Title: Doc. #: Rev. #: External photos of Berlin60 C5 RS N/A A Form 0007380 - Rev L GN Hearing A/S Confidential Page 2 of 7 Corporate Template Not subject to issue control when printed Printed Date: 2019-10-09 BACK Document Title: Doc. #: Rev. #: External photos of Berlin60 C5 RS N/A A Form 0007380 - Rev L GN Hearing A/S Confidential Page 3 of 7 Corporate Template Not subject to issue control when printed Printed Date: 2019-10-09 TOP SIDE Document Title: Doc. #: Rev. #: External photos of Berlin60 C5 RS N/A A Form 0007380 - Rev L GN Hearing A/S Confidential Page 4 of 7 Corporate Template Not subject to issue control when printed Printed Date: 2019-10-09 BOTTOM SIDE Document Title: Doc. #: Rev. #: External photos of Berlin60 C5 RS N/A A Form 0007380 - Rev L GN Hearing A/S Confidential Page 5 of 7 Corporate Template Not subject to issue control when printed Printed Date: 2019-10-09 LEFT SIDE Document Title: Doc. #: Rev. #: External photos of Berlin60 C5 RS N/A A Form 0007380 - Rev L GN Hearing A/S Confidential Page 6 of 7 Corporate Template Not subject to issue control when printed Printed Date: 2019-10-09 RIGHT SIDE Document Title: Doc. #: Rev. #: External photos of Berlin60 C5 RS N/A A Form 0007380 - Rev L GN Hearing A/S Confidential Page 7 of 7 Corporate Template Not subject to issue control when printed Printed Date: 2019-10-09

Ref: Justification for placing the FCC ID in the user manual and packaging for the following devices: -FCC ID: X26BEB60 -FCC ID: X26BEB70 -FCC ID: X26BEB80 -FCC ID: X26LOB90 -FCC ID: X26VER12 There are two main reasons why devices state above does not have FCC ID: 1)Due to the specific use of a typical hearing instrument, its external surface is in contact with the user’s skin in the ear. Therefore, it is not appropriate to permanently affix a label on the outer surface of the device to prevent skin irritations. 2)The only permanent location is the battery door, but it is too small to have the visible text (smaller than 4-6 points). Therefore, the FCC ID information is included in the user manual and sales package together with the device.

Doc. #: Rev. #: Document Title: Internal photos of BEB60 N/A A Form 0007380 - Rev L GN Hearing A/S Confidential Page 1 of 4 Corporate Template Not subject to issue control when printed Printed Date: 2019-10-24 GN Hearing A/S Lautrupbjerg 7 DK-2750 Ballerup Denmark Owner/Editor: Local Address, if applicable: Alicia Sun GN Resound (China) Ltd. No. 15, Chuang Xin Road CTP Area, Xiamen 361006 People's Republic of China Date: 2019.10.24 Specifications according to item number 21164600 LEFT SIDE VIEW Document Title: Doc. #: Rev. #: Internal photos of Berlin60 C5 N/A A Form 0007380 - Rev L GN Hearing A/S Confidential Page 2 of 4 Corporate Template Not subject to issue control when printed Printed Date: 2019-10-24 RIGHT SIDE VIEW TOP SIDE VIEW Document Title: Doc. #: Rev. #: Internal photos of Berlin60 C5 N/A A Form 0007380 - Rev L GN Hearing A/S Confidential Page 3 of 4 Corporate Template Not subject to issue control when printed Printed Date: 2019-10-24 BOTTOM SIDE VIEW PCB TOP SIDE Document Title: Doc. #: Rev. #: Internal photos of Berlin60 C5 N/A A Form 0007380 - Rev L GN Hearing A/S Confidential Page 4 of 4 Corporate Template Not subject to issue control when printed Printed Date: 2019-10-24 PCB BOTTOM SIDE

DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RRF.006 2020-01-22 Test report No: NIE: 62138RRF.006 Test report USA FCC Part 15.249, 15.209 CANADA RSS-210, RSS-Gen Radio Frequency Devices. Operation within the bands 902 - 928 MHz, 2400 -2483.5 MHz, and 5725 - 5850 MHz. (*) Identification of item tested Wireless hearing instrument (*) Trademark ReSound, Beltone, Interton, GN Hearing (*) Model and /or type reference tested BEB60 Other identification of the product SW version: Dooku1 HW version: PCBA, Y, BERLIN60, V2.B, C5.0 rev. E FCC ID: X26BEB60 IC: 6941C-BEB60 (*) Features Audio amplification, proprietary 2.4 GHz wireless functionality (Proximity) and Bluetooth 5.0. Applicant GN HEARING A/S Lautrupbjerg 7, 2750 Ballerup, Denmark Test method requested, standard USA FCC Part 15.249 10-1-18 Edition: Operation within the bands 902 - 928 MHz, 2400 -2483.5 MHz, 5725 - 5875 MHz, and 24.0 – 24.25 GHz. USA FCC Part 15.209 10-1-18 Edition: Radiated emission limits; general requirements. CANADA RSS-210 Issue 9 (August 2016). CANADA RSS-Gen Issue 5 (April 2018). ANSI C63.10-2013: American National Standard for Testing Unlicensed Wireless Devices. Summary IN COMPLIANCE Approved by (name / position & signature) Rafael López Martín EMC Consumer & RF Lab. Manager Date of issue 2020-01-22 Report template No FDT08_22 (*) “Data provided by the client” DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RRF.006 Page 2 of 71 2020-01-22 Index Competences and guarantees ...................................................................................................................... 3 General conditions ......................................................................................................................................... 3 Uncertainty ..................................................................................................................................................... 3 Data provided by the client ............................................................................................................................ 3 Usage of samples .......................................................................................................................................... 4 Test sample description ................................................................................................................................. 4 Identification of the client ............................................................................................................................... 5 Testing period and place ............................................................................................................................... 5 Document history ........................................................................................................................................... 5 Environmental conditions .............................................................................................................................. 6 Remarks and comments ................................................................................................................................ 7 Testing verdicts .............................................................................................................................................. 8 Summary ....................................................................................................................................................... 8 Appendix A: Test results. Bluetooth Low Energy 5.0 2M .............................................................................. 9 Appendix B: Test results. Bluetooth Low Energy 5.0 1M ............................................................................30 Appendix C: Test results. Proprietary protocol 2.4 GHz ..............................................................................51 DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RRF.006 Page 3 of 71 2020-01-22 Competences and guarantees DEKRA Testing and Certification S.A.U. is a testing laboratory accredited by the National Accreditation Body (ENAC -Entidad Nacional de Acreditación), to perform the tests indicated in the Certificate No. 51/LE 147. DEKRA Testing and Certification is a FCC-recognized accredited testing laboratory with appropriate scope of accreditation that include testing performed in this test report. DEKRA Testing and Certification is an ISED-recognized accredited testing laboratory with appropriate scope of accreditation that include testing performed in this test report In order to assure the traceability to other national and international laboratories, DEKRA Testing and Certification S.A.U. has a calibration and maintenance program for its measurement equipment. DEKRA Testing and Certification S.A.U. guarantees the reliability of the data presented in this report, which is the result of the measurements and the tests performed to the item under test on the date and under the conditions stated on the report and, it is based on the knowledge and technical facilities available at DEKRA Testing and Certification S.A.U. at the time of performance of the test. DEKRA Testing and Certification S.A.U. is liable to the client for the maintenance of the confidentiality of all information related to the item under test and the results of the test. The results presented in this Test Report apply only to the particular item under test established in this document. IMPORTANT: No parts of this report may be reproduced or quoted out of context, in any form or by any means, except in full, without the previous written permission…

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DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RAN.006 2020-01-08 Test report No: NIE: 62138RAN.006 Assessment report RF EXPOSURE REPORT ACCORDING TO FCC 47 CFR Part 2.1093 ISED RSS -102 Issue 5:2015 (*) Identification of item under evaluation Wireless hearing instrument (*) Trademark ReSound, Beltone, Interton, GN Hearing (*) Model and /or type reference BEB60 Other identification of the product SW version: Dooku1 HW version: PCBA, Y, BERLIN60, V2.B, C5.0 rev. E FCC ID: X26BEB60 IC: 6941C-BEB60 (*) Features Audio amplification, proprietary 2.4 GHz wireless functionality (Proximity) and Bluetooth 5.0. Manufacturer GN HEARING A/S Lautrupbjerg 7, 2750 Ballerup, Denmark Test method requested, standard FCC 47 CFR Part 2.1093. Radiofrequency radiation exposure evaluation: portable devices. ISED RSS-102 Issue 5 (2015-03) – Radio Frequency Exposure Compliance of Radiocommunication Apparatus (All Frequency Bands) Summary IN COMPLIANCE Approved by (name / position & signature) Miguel Lacave Antennas Lab Manager Date of issue 2020-01-08 Report template No FAN24_02 (*) “Data provided by the client” DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RAN.006 Page 2 of 10 2020-01-08 Index Competences and guarantees .................................................................................................... 3 General conditions ...................................................................................................................... 3 Data provided by the client .......................................................................................................... 3 Identification of the client............................................................................................................. 3 Document history ........................................................................................................................ 3 General description of the device under evaluation ..................................................................... 4 Assessment summary ................................................................................................................. 4 Evaluation Results ...................................................................................................................... 5 Appendix A: FCC RF Exposure information ................................................................................ 6 FCC SAR test exclusion considerations for portable devices ................................................. 7 Appendix B: ISED RF Exposure information ............................................................................... 9 ISED SAR test exclusion considerations .............................................................................. 10 DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RAN.006 Page 3 of 10 2020-01-08 Competences and guarantees In order to assure the traceability to other national and international laboratories, DEKRA Testing and Certification S.A.U. has a calibration and maintenance program for its measurement equipment. DEKRA Testing and Certification S.A.U. guarantees the reliability of the data presented in this report, which is the result of the measurements and the tests performed to the item under test on the date and under the conditions stated on the report and, it is based on the knowledge and technical facilities available at DEKRA Testing and Certification at the time of performance of the test. DEKRA Testing and Certification S.A.U. is liable to the client for the maintenance of the confidentiality of all information related to the item under test and the results of the test. The results presented in this Assessment Report apply only to the particular item under test established in this document. IMPORTANT: No parts of this report may be reproduced or quoted out of context, in any form or by any means, except in full, without the previous written permission of DEKRA Testing and Certification S.A.U. General conditions 1. This report is only referred to the item that has undergone the assessment. 2. This report does not constitute or imply on its own an approval of the product by the Certification Bodies or competent Authorities. 3. This document is only valid if complete; no partial reproduction can be made without previous written permission of DEKRA Testing and Certification S.A.U. 4. This test report cannot be used partially or in full for publicity and/or promotional purposes without previous written permission of DEKRA Testing and Certification S.A.U. and the Accreditation Bodies Data provided by the client The following data has been provided by the client: 1. Information relating to the description of the sample ("Identification of the item tested", "Trademark", "Model and/or type reference tested"). 2. Maximum output power and maximum antenna gain information. 3. The sample consists of a wireless hearing aid. DEKRA Testing and Certification S.A.U. declines any responsibility with respect to the information provided by the client and that may affect the validity of results. Identification of the client GN HEARING A/S Lautrupbjerg 7, 2750 Ballerup, Denmark Document history Report number Date Description 62138RAN.006 2020-01-08 First release DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RAN.006 Page 4 of 10 2020-01-08 General description of the device under evaluation The device under evaluation consists of a wireless hearing aid. The equipment specifications declared by the manufacturer for each…

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DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RRF.006 2020-01-22 Appendix D: Photographs DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RRF.006 Page 2 of 6 2020-01-22 EQUIPMENT FOR CONDUCTED MEASUREMENTS DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RRF.006 Page 3 of 6 2020-01-22 EQUIPMENT FOR RADIATED MEASUREMENTS DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RRF.006 Page 4 of 6 2020-01-22 TEST SETUP FOR RADIATED MEASUREMENTS BELOW 1 GHz DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RRF.006 Page 5 of 6 2020-01-22 TEST SETUP FOR RADIATED MEASUREMENTS ABOVE 1 GHz DEKRA Testing and Certification, S.A.U. Parque Tecnológico de Andalucía, c/ Severo Ochoa nº 2 · 29590 Campanillas · Málaga · España C.I.F. A29 507 456 Report No: (NIE) 62138RRF.006 Page 6 of 6 2020-01-22 TEST SETUP FOR CONDUCTED MEASUREMENTS