X26BO312Hearing instrument with wireless communication capabilities

USER GUIDE Custom model: Remote miCRophone 2 3 may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful inter­ ference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from the one in which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications can void the user ́s authority to operate the equipment Instructions given in this user guide are applicable for the following type of devices: FCC ID: X26BO312 and X26BO13 statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful inter­ ference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, 4 5 intended use Hearing Instruments are intended for people with hearing loss to improve their hearing. The es­ sential purpose of the hearing instruments is to receive, amplify and transfer sound to the ear drum of a person with hearing loss. list of countries: Products without wireless functionality are intended for worldwide sales. Products with wireless functionality are intended for sale in countries within the European Eco­ nomic Area as well as Switzerland. Specification of restrictions: You are not allowed to operate the equipment within 20 km of the centre of Ny Ålesund, Norway. The products are in compliance with the following regulatory requirements: • In the EU: the device conforms to the Essential Requirements according to Annex I of Coun­ cil Directive 93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Directive 1999/5/EC (R&TTE). The declaration of conformity may be consulted at www.resound.com • In US: FCC CFR 47 Part 15, subpart C, section 15.249. • Other identified applicable international regulatory requirements in countries outside the EU and US. Please refer to local country requirements for these areas. • Products are categorized as class 2 receiver according to EN 300 440 6 7 introduction Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology and design, combined with the customised device programming selected by your hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss. Practice and a positive attitude are important in learning to use hearing instruments Your ReSound instruments have been adjusted according to your individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in their ears and hearing new sounds; other people may need more time. Please read this manual carefully in order to wholly benefit from the use of your hearing instru­ ments. With proper care, maintenance, and usage, your hearing instruments will aid you in better communication for many years. Ask your hearing care professional if you have any ques­ tions. ReSound is a registred trade mark of ReSound A/S Hearing instrument model: Battery size: Receiver tube length: Dome size: Left serial number: Right serial number: 8 9 Care and maintenance . . . . . . . . . . . . . . .30 Daily maintenance . . . . . . . . . . . . . . . . . .31 Replacing wax filters . . . . . . . . . . . . . . . . .32 General precautions . . . . . . . . . . . . . . . . .34 General warnings . . . . . . . . . . . . . . . . . . .35 Battery warning Information . . . . . . . . . . .37 Troubleshooting guide . . . . . . . . . . . . . . .38 Technical data . . . . . . . . . . . . . . . . . . . . .46 Warranty and repairs . . . . . . . . . . . . . . . .47 Temperature test, transport and storage information . . . . . . . . . . . . . . . . . .48 Contents Statement . . . . . . . . . . . . . . . . . . . . . . . . .2 Intended use . . . . . . . . . . . . . . . . . . . . . . .4 List of countries . . . . . . . . . . . . . . . . . . . . .4 Introduction . . . . . . . . . . . . . . . . . . . . . . . .6 Description of the hearing instruments . . .10 Getting started . . . . . . . . . . . . . . . . . . . . .12 On/Off function . . . . . . . . . . . . . . . . . . . .12 SmartStart . . . . . . . . . . . . . . . . . . . . . . . .13 Inserting/Replacing the battery . . . . . . . . .14 Low battery indicator . . . . . . . . . . . . . . . .15 Inserting/removing hearing instruments . . .16 Operation of the hearing instrument . . . . .19 Volume control (optional) . . . . . . . . . . . . . .19 Programme button (optional) . . . . . . . . . . .21 Flight mode . . . . . . . . . . . . . . . . . . . . . . .23 Telephone use . . . . . . . . . . . . . . . . . . . . .24 Listen to radio or TV . . . . . . . . . . . . . . . .25 Cellular phones . . . . . . . . . . . . . . . . . . . .25 PhoneNow . . . . . . . . . . . . . . . . . . . . . . .26 Tele-loop systems . . . . . . . . . . . . . . . . . .29 GN ReSound ReSound Live XXXXXXX 10 11 Al910-mp, Al910-m, Al710-mp Al710-m, Al510-mp, Al510-m Al930-muW, Al930-mpW, Al930-mW Al930-mu, Al930-mp, Al930-m Al730-muW, Al730-mpW, Al730-mW Al730-mu, Al730-mp, Al730-m Al530-muW, Al530-mpW,Al530-mW …

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Quick reference: Your Custom remote miCrophone hearing instruments Model information: Your hearing instrument model designation is __________________. Battery information: Your hearing instrument uses size ________ battery. For battery size 13: Power internally supplied by a zinc-air battery 13, rated 1.4 v. DC, 310mAh For battery size 312: Power internally supplied by a zinc-air battery 312, rated 1.4 v. DC, 180mAh Your program environments: Program Description of when to use 1 2 3 4 MK602937 Rev. A 2011.01 This document contains information regarding hearing instru- ment types BO13 and BO312, with the following model numbers: Non-wireless models: AL930-M/MP/MU LV30-M/MP/MU AL950-M/MP/MU AL730-M/MP/MU LV730-M/MP/MU AL750-M/MP/MU AL530-M/MP/MU LV530-M/MP/MU AL550-M/MP/MU Wireless models: AL930-MW/MPW/MUW AL950-MW/MPW/MUW AL730-MW/MPW/MUW AL750-MW/MPW/MUW AL530-MW/MPW/MUW AL550-MW/MPW/MUW 3050 m Manufactured by: ReSound North America 8001 Bloomington Freeway, Bloomington, MN 55420 1-888-735-4327 Government Services: 1-800-392-9932 • [email protected] ReSound Canada 303 Supertest Road, Toronto, Ontario M3J 2M4 1-888-737-6863 gnresound.com [email protected] 32 ReSound Custom Remote Microphone These two pages provide information for wireless models: FCC ID: X26BO13 & X26BO312 statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to com- ply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from the one in which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications can void the user’s authority to operate the equipment. intended use Generic air-conduction hearing instruments are wear- able sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person. List of Countries Products without wireless functionality are intended for worldwide sales. Products with wireless functionality are intended for sale in countries within European Economic Area as well as Switzerland. Specification of restrictions: You are not allowed to operate the equipment within 20 km of the centre of Ny Ålesund, Nor way. The products are in compliance with the following regulatory requirements: • In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Directive 1999/5/EC (R&TTE). The declaration of conformity may be consulted at www.resound.com • In US: FCC CFR 47 Part 15, subpart C, section 15.249 • Other identified applicable international regulatory requirements in countries outside EU and US. Please refer to local country requirements for these areas. • Products are categorized as Class 2 receiver according to EN 300 440 IC: 6941C-BO13 IC: 6941C-BO312 This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. 54 ReSound Custom Remote Microphone Custom remote miCrophone hearing instruments 1. Program selector (optional on select models) 2. Volume control (optional on select models) 3. Battery compartment and on/off switch 4. Sound outlet 5. Wax filter 6. Body 7. Microphone tubing 8. Microphone 9. Microphone sound inlets 10. Air vent 11. Manufacturer, model and serial number (imprinted on side of body) 3 9 7 11 2 1 4 8 10 5 6 Note: Since this insert covers multiple models of hearing instruments, the illustrations may vary slightly from your particular model. Low batterY indiCator (wireless models paired with accessories only) Active usage of the ReSound Unite accessories (remote control, phone clip and TV streamer) requires more bat- tery power from the hearing instruments than when these are working on their own. When the battery in the hearing instrument has depleted to a level at which use of the ReSound Unite TV and Phone Clip cannot be supported, the hearing instrument will play two sets of descending tones. After this, your hearing instrument and ReSound Unite Remote Control will continue to work as usual, but you will not be able to use your ReSound Unite TV and Phone Clip. At some point the battery level will not support the remote control either and you will once again hear the descending tones. The hearing instruments will continue to work as usual. Once a new battery is inserted, full operation of the accessories will resume. fL ight mode (wireless models paired with accessories only) When boarding a flight, wireless functionality must be deactivated, as it is not allowed to radiate radio signals during flights. It is possible to disable wireless operation by opening and closing the battery compartment of the hearing instrument while at the same ti…

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Document Title: Doc. #: Rev. #: External photos of BO312 XXXXX A Form 0007380 - Rev I Short term confidential Page 1 of 2 Corp Template Not subject to issue control when printed Printed Date: 10 November 2010 GN Hearing A/S Owner/Editor: Local Address, if applicable: Kevin Mikes Lautrupbjerg 7 DK-2750 Ballerup Denmark Date: 29.10.2010 BO312 Antenna inside of tube Push Button Battery Door Document Title: Doc. #: Rev. #: External photos of BO312 XXXXX A Form 0007380 - Rev I Short term confidential Page 2 of 2 Corp Template Not subject to issue control when printed Printed Date: 10 November 2010 BO312

Document Title: Doc. #: Rev. #: Internal photos of BO312 XXXXX A Form 0007380 - Rev I Short term confidential Page 1 of 2 Corp Template Not subject to issue control when printed Printed Date: 10 November 2010 GN Hearing A/S Owner/Editor: Local Address, if applicable: Kevin Mikes Lautrupbjerg 7 DK-2750 Ballerup Denmark Date: 29.10.2010 BOTTOM SIDE Antenna feed point Wired connections to Mics, battery contacts, programming contacts Document Title: Doc. #: Rev. #: Internal photos of BO312 XXXXX A Form 0007380 - Rev I Short term confidential Page 2 of 2 Corp Template Not subject to issue control when printed Printed Date: 10 November 2010 TOP SIDE Inside of a finished device

DELTA Venlighedsvej 4 2970 Hørsholm Denmark Tel. +45 72 19 40 00 Fax +45 72 19 40 01 www.delta.dk VAT No. 12275110 DELTA Test Report TEST Reg. no. 19 Th e r e p or t m us t n o t b e r e pr od uc e d, ex c e pt i n f ul l , wi t h o ut t h e wr i tt e n a p pr ov al o f DE L TA . Thi s r e p or t i s i s s u e d u nd er t h e r ul es of S W E DA C ( S w e di s h A c c r e di t ati o n) a n d ILA C ( In t er na- ti o n al La b or at or y A c c r e di t ati on Co o p er at i on) i n c l u di n g i ts M RA ( M ut u al Rec o g ni ti o n A r r a n ge- m e nt) . F ur t her i n f or m ati on c an b e f o u n d atw w w.s w e dac .s ea n dww w .i l ac .or g. Th e r e p or t m us t n o t b e r e pr od uc e d, ex c e pt i n f ul l , wi t h o ut t h e wr i tt e n a p pr ov al o f DE L TA . EMC_RepGen MAIN TEMPLATE V.47 / 2010-05-17 Thi s r e p or t i s i s s u e d u nd er t h e r ul es of DA N A K ( D ani s h A c c r edi ta ti o n) an d I LA C ( In t er n a ti o n al L ab or at or y A c c r e di t ati o n Co o p er ati on ) i nc l u di ng i ts M RA ( M ut u al Re c o g ni ti on A r r a n gem e nt) . F ur t h er i nf or m ati o n c a n b e fo u n d a t ww w .d a n ak . dk a n d w ww .i l ac . or g. Th e r e p or t m us t n o t b e r e pr od uc e d, ex c e pt i n f ul l , wi t h o ut t h e wr i tt e n a p pr ov al o f DE L TA . Radio parameter test ofBO312according to FCC and IC requirements Performed for GN Hearing A/S DANAK-1911210 Projec t no.: A506865-9 Page 1 of 60 24 January 2011 DANAK-1911210 DELTA-A506865-9 Page 2 of 60 JAS/lko Title Radio parameter test of BO312 according to FCC and IC requirements Test object BO312 Report no. DANAK-1911210 Project no. A506865-9 Test period 19 April 2010 Client GN Hearing A/S Lautrupbjerg 7 2750 Ballerup Denmark Tel.:+45 45 75 11 11 Contact person Vinnie Nørager E-mail:[email protected] Manufacturer GN Hearing A/S Specifications FCC CFR 47 Part 15, Subpart C IC standard RSS-210, Issue 7:2007 IC standard RSS-Gen, Issue 2:2007 Results The test object was found to be in compliance with the specifications, as listed in Section 1 Test personnel Roa A. Salman Jan Askov Henrik Egebjerg Nielsen Claus Momme Thomsen DANAK-1911210 DELTA-A506865-9 Page 3 of 60 JAS/lko Date 24 January 2011 Project Manager Jan Askov Senior Specialist, Wireless DELTA Responsible Jørgen Duvald Christensen Senior Specialist, EMC DELTA DANAK-1911210 DELTA-A506865-9 Page 4 of 60 JAS/lko Table of contentsPage 1.Summary of tests5 2.Test objects and auxiliary equipment6 2.1Test objects6 3.General test conditions8 3.1Test setup during test8 3.2Test sequence9 4.Test results10 4.1Radio specifications, receiver and transmitter10 4.2Peak to average correction factor (PACF)11 4.3Antenna requirement14 4.4Measurement of radiated emission16 4.5Measurement of field strength of fundamental38 4.6Measurement of 20 dB bandwidth42 4.7Measurement of band edge compliance45 4.8Measurement of occupied bandwidth, IC48 4.9Measurement of radiated emission, Rx, IC51 5.National registrations and accreditations58 5.1DANAK Accreditation58 5.2FCC Registrations58 5.3VCCI Registrations58 5.4IC Registrations59 6.List of instruments60 DANAK-1911210 DELTA-A506865-9 Page 5 of 60 JAS/lko 1.Summary of tests Tests SRDTest methodsRule SectionResults Peak to average correction factor (PACF) FCC CFR 47 Part 15 IC RSS-Gen:2007 15.35(c) Gen, 4.5 N.A. Antenna requirement Visual inspection IC RSS-Gen:2007 15.203 Gen, 7.1.4 Passed Measurement of radiated emission ANSI C 63.4:2003 IC RSS-Gen:2007 15.209 210, 2.6 & A2.9 Passed Measurement of 20 dB bandwidth FCC CFR 47 Part 15 15.215(c)Passed Measurement of band edge compliance FCC CFR 47 Part 15 ANSI C 63.4:2003 IC RSS-Gen:2007 15.209(a)&15.249(d)(e) 210, 2.6 & A2.9 Passed Measurement of field strength of fundamental ANSI C 63.4:2003 IC RSS-Gen:2007 15.249(a) 210, A2.9 Passed Measurement of occupied bandwidth IC RSS-Gen:2007 Gen, 4.6.1Passed Measurement of radiated emission, receiver EN 300 440-1 V1.5.1:2009 Gen, 7.2.3.2 210, 2.6Passed The given result is based on a shared risk principle with respect to the measurement un- certainty. Conclusion The test objects mentioned in this report meet the requirements of the standard stated be- low. FCC CFR 47 Part 15, Subpart C Specific rule part 15.249 IC Standards: RSS-210 Issue 7:2007 IC Standards: RSS-Gen, Issue 2:2007 The test results relate only to the objects tested. DANAK-1911210 DELTA-A506865-9 Page 6 of 60 JAS/lko 2.Test objects and auxiliary equipment 2.1Test objects Test object 2.1.1 Name of test objectBO312 Model / typeBO312 Part no.BO312 Serial no.BO312-70 FCC IDX26BO312 IC ID6941C-BO312 ManufacturerGN Hearing A/S Supply voltage1.3 VDC (Zinc Air battery) Software versionSpurious emission firmware: Tx and Rx Deltatest:30.06.10 Cycle time0.5 ms / 1.0 ms CommentsSupplied by external power supply or battery Test object 2.1.2 Name of test objectBO312 Model / typeBO312 Part no.BO312 Serial no.BO312-72 FCC IDX26BO312 IC ID6941C-BO312 ManufacturerGN Hearing A/S Supply voltage1.3 VDC (Zinc Air battery) Software versionSpurious emission firmware: Tx and Rx Deltatest:30.06.10 Cycle time0.5 ms / 1.0 ms CommentsSupplied by external power supply or battery DANAK-1911210 DELTA-A506865-9 Page 7 of 60 JAS/lko Test object 2.1.3 Name of test objectBO312 Model / typeBO312 Part no.BO312 Serial no.BO312-369 FCC IDX26BO312 IC ID6941C-BO312 ManufacturerGN Hearing A/S Supply voltage1.3 VDC (Zinc Air battery) Software versionSpurious emission firmware: Tx and Rx Deltatest:30.06.10 Cycle time0.5 ms / 1.0 ms CommentsSupplied by external power supply or battery Test object 2.1.4 Name of test objectBO312 Model / typeBO312 Part no.BO312 Serial no.BO312-64 FCC IDX26BO312 IC ID6941C-BO312 ManufacturerGN Hearing A/S Supply voltage1.3 VDC (Zinc Air battery) Software versionSpurious emission firmware: Tx and Rx Deltatest:30.06.10 Cycle time0.5 ms / 1.0 ms Highest frequency generated or used Antenna replaced by SMA connector and supplied by external power supply DANA…

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DELTA Venlighedsvej 4 2970 Hørsholm Denmark Tel. +45 72 19 40 00 Fax +45 72 19 40 01 www.delta.dk VAT No. 12275110 Version l The report must not be reproduced, except in full, without the written approval of DELTA. Photos Radio parameter test of BO312 according to FCC and IC requirements Performed for GN Hearing A/S Page 1 of 10 This exhibit is an extract of DELTA Test Report A506865-9 DANAK-1911210 dated 24 January 2011 containing only the photos of the test set-ups DELTA- Page 2 of 10 Photo 4.2.1 Test setup regarding measurement of peak to average correction factor (PACF). Photo 4.2.2 Test setup regarding measurement of peak to average correction factor (PACF). JAS/lko DELTA- Page 3 of 10 Photo 4.4.1 Test setup regarding measurement of radiated emission, 0.009 MHz - 30 MHz. Photo 4.4.2 Test setup regarding measurement of radiated emission, 0.009 MHz - 30 MHz. JAS/lko DELTA- Page 4 of 10 Photo 4.4.3 Test setup regarding measurement of radiated emission, 0.009 MHz - 30 MHz. Photo 4.4.4 Test setup regarding measurement of radiated emission, 30 MHz to 1000 MHz. JAS/lko DELTA- Page 5 of 10 Photo 4.4.5 Test setup regarding measurement of radiated emission, 30 MHz to 1000 MHz. Photo 4.4.6 Test setup regarding measurement of radiated emission, 1 GHz to 25 GHz. JAS/lko DELTA- Page 6 of 10 Photo 1.1.7 Test setup regarding measurement of radiated emission, 1 GHz to 25 GHz. Photo 4.5.1 Test setup regarding measurement of field strength of fundamental. JAS/lko DELTA- Page 7 of 10 Photo 4.5.2 Test setup regarding measurement of field strength of fundamental. Photo 4.6.1 Test setup regarding measurement of 20 dB bandwidth. JAS/lko DELTA- Page 8 of 10 Photo 4.7.1 Test setup regarding measurement of band edge compliance. Photo 4.8.1 Test setup regarding measurement of occupied bandwidth, IC. JAS/lko DELTA- Page 9 of 10 Photo 4.9.1 Test setup regarding measurement of radiated emission, Rx, IC, 30 MHz to 1000 MHz. Photo 4.9.2 Test setup regarding measurement of radiated emission, Rx, IC, 30 MHz to 1000 MHz JAS/lko DELTA- Page 10 of 10 Photo 4.9.3 Test setup regarding measurement of radiated emission, Rx, IC, 1 GHz to 25 GHz. Photo 4.9.4 Test setup regarding measurement of radiated emission, Rx, IC, 1 GHz to 25 GHz. JAS/lko