X4LHC100WWSilverCare Health Care System

Watch Kit Model # HC100KW Pendant Kit Model # HC100KP User Instruction Manual 2 WARNING: If you are using a personal medical device, please consult your personal Healthcare Professional to ensure your personal medical device is shielded from external RF energy before using the SilverCare TM 7-in-1 Personal Daily-Living system. PLEASE NOTE: Throughout the User Manual, any text that appears in the light gray shaded box is important to the use and care of your system, provides information that is important to your health and safety, and should be read with care. Congratulations on purchasing your new SilverCare TM 7-in-1 Personal Daily-Living Assistant! Before using this system for the first time, please read FCC Important Safety Compliance on page 54 of User Guide. PLEASE READ THIS USER INSTRUCTION MANUAL COMPLETELY AND THOROUGHLY TO ENSURE PROPER SET-UP AND OPERATION, AND SAVE IT FOR FUTURE REFERENCE. 3 SECTION 1 Getting To Know Your SilverCare TM System Welcome Page 5 Intended Use Page 6 Getting Started Page 6 Package Contents Page 8 Base Console Layout Page 9 Watch Layout Page 11 Functions Overview Page 12 SECTION 2 Setting Up Your SilverCare TM System Connect Battery Pack For First Use Page 11 Base Console Initial Setup Page 13 System Initial Setup Page 15 Set Date Page 15 Set Time Page 17 Set User Data Page 18 Add SilverCare TM Watch (PDLA) Page 21 Enter Priority Help Names Page 23 Enter Priority Help Numbers Page 25 Enable Home & Away Contact Page 27 Add SilverLite TM Page 29 Medication Reminders Page 29 Event Reminders Page 32 ICE Data (In Case of Emergency) Page 35 Emergency Contact Page 36 Medical History Page 37 Allergies, Medication, Blood Type Page 38 Base Console Settings Page 40 Table of Contents 4 SECTION 3 Operating Your SilverCare TM System Digital Timepiece Page 42 Emergency Calling From Watch Page 42 Emergency Calling From Base Console Page 43 Priority Help Calling Page 43 Hands-Free, Incoming Calls Page 44 Paging Your SilverCare TM Watch Page 45 Medication & Event Reminders Page 45 Home & Away Notification Page 46 Wireless Remote On/Off Switch Page 46 ICE (In Case of Emergency) Data Page 47 SECTION 4 Checking Your SilverCare TM System Testing 911 and Priority Help Calling Page 48 Troubleshooting, Display Screen Page 49 SECTION 5 Frequently Asked Questions Page 50 SECTION 6 Appendix Product Specifications Page 53 FCC Important Safety Compliance Page 54 Caution and Warning Page 55 Product Warranty Page 57 5 WELCOME Thank you for selecting the SilverCare TM 7-in-1 Personal Daily-Living Assistant. Whether you have chosen the Pendant-Watch or Wrist-Watch, you have purchased the most sophisticated and dependable multifunction system available. SilverCare TM empowers you to quickly access your 911 button to have an actual two-way conversation with emergency personnel right from your Watch, but on a daily basis you will utilize and appreciate the: • Medication reminder • Hands-free, incoming call answering option • Automated Priority-Call to neighbors or family • ICE (in case of emergency) button Choose either the Self-Managed Monitoring option, or an Outside Emergency Monthly Service Provider. Either way, you have complete, dependable support from your home, 24/7. Other exciting SilverPlus TM products are available separately. Particularly popular is SilverLite TM wireless, remote light switch activator, which turns a light on/off remotely. Please, visit our website @ www.gosilverplus.com or call 1-800- SIL-VR01 to learn where to purchase accessories or parts. INTENDED USE The operating range of your SilverCare TM 7-in-1 Personal Daily-Living Assistant depends on many factors, including electrical interference, wall configuration, etc., but the SECTION 1: Getting To Know Your SilverCare TM 6 system was designed to function as a two-way communication tool, providing coverage in an average- sized home, up to 100 feet in radius normal operating circumstances. This range typically covers you inside your home, garage, front and back yards. Since SilverCare is NOT a cell phone, features like 911 will not work outside of the operating range, but the ICE button and Reminders continue to function while you are away from home. Your system is quick and easy to set up, typically in 15 minutes using Base Console, or in less than 10 minutes using the simple PC interface method, with the enclosed CD. There is no need to register your new system. Simply set- up according to the User Instruction Manual and the system is ready to use. GETTING STARTED Follow these important guidelines before you use your SilverCare system for the first time. 1. Read your User Manual carefully and thoroughly. 2. Do not plug your Base Console into AC Power until you have connected the base antenna, battery pack and phone line provided. 3. Check your system after you have completed Set-Up, by calling one of your Priority Help numbers. Move around your environment to determine the boundaries of operation in your specific circumstance. 4. Check with local police or your Emergency Provider to determine how to test your 911 call procedure. 5. The 911 and PRIORITY HELP buttons on your Watch are NOT activated until INITIAL SET-UP is completed. 7 PACKAGE CONTENTS Your SilverCare TM Package contains the following items: User Manual PC Set-Up Guide QuickStart Guide 8 Volume BASE CONSOLE LAYOUT & DISPLAY SCREEN AC Adapter Battery Indicator MENU OK 9 WATCH LAYOUT 6 7 8 5A & B 9 1 4 10 2 3 WATCH DISPLAY SCREEN IN ACTIVE MODE Current Time Radio Transmitter On/Off AM or PM Indicator Battery Indicator No. Description No. Description 1 911 Button 6 Watch Display Screen 2 Priority Help Button (PERS) 7 Microphone 3 Speaker 8 Replaceable Cell Batteries (Internal) 4 ICE Button 9 Battery Back Plate 5A Wireless Lite Switch Button 10 Battery Back Plate Screws (4) 5B Radio Transmitter On/Off 10 SILVERCARE TM 7-in-1 FUNCTION SUMMARY Digital Watch The waterproof Wrist-Watch and Pendant-Watch function as a stylish timepiece. Priority Help, V…

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AGENCY AUTHORIZATION LETTER To whom it may concern: We, the undersigned SilverPlus, Inc. hereby authorize Max Light Technology Co. Ltd. (MLT) of Taiwan to act on our behalf in all matters relating to all processes required in the FCC Part 15 approval and any communication needed with the national authority. Any and all acts carried out by MLT on our behalf shall have the same effects as acts of our own. For questions regarding the authorization, please contact us. Thank you! Sincerely yours, _____________________________________ (Signature) Original written signature of authorized signer: Ming Yish Chen -- Vice President Printed name of authorized signer / Title Date: March 31, 2010

Date: 31, March 2010 Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7345 Oakland Mills Road Columbia, Maryland 21046 Subject: Permanent Confidentiality request for FCC ID: X4LHC100WW To Whom It May Concern, Pursuant to sections 0.457 and 0.459 of CFR 47, the applicant requests permanent confidential treatment of the following information accompanying this application: Block Diagrams Schematics Operational Descriptions The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the applicant and provide unjustified benefits to its competitors. Sincerely, _____________________________________ (Signature) Original written signature of authorized signer: Ming Yish Chen -- Vice President

Report Number: MLT0910P15001-2 PHOTOGRAPHS OF EUT Report Number: MLT0910P15001-2

Report Number: MLT0910P15001-2 Label Format: Label Position: Equipment Label 3.0cmX1.5cm This device complies with Part15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received , including Interference that may cause undesired operation. FCC ID: X4LHC100WW

Report Number: MLT0910P15001-2 Report Number: MLT0910P15001-2 Report Number: MLT0910P15001-2

Report Number: MLT0910P15001-2

Page: 1 / 4 Report Number: MLT0807P15001-2 M M a a x x i i m m u u m m P P e e r r m m i i s s s s i i b b l l e e E E x x p p o o s s u u r r e e 1. Introduction According to CFR 15 §1.1307 (b)(1), systems operating under the provisions of this section shall be operated in a manner that ensure that the public is not exposed to radio frequency energy level in excess of the Commission’s guideline. The average output power under normal worst-case operation of the maximum output + antenna configuration (when operating duty cycle is applied) is 2.812 mW < 60/f(GHz) mW or 24.19mW for d<2.5 cm (general population category). For the product, the user is instructed in the product manual to maintain no less than a 20 cm separation distance from this portable device. Worst case conducted output power with the product is measured to be 27.48 mW without duty cycle applied. Per the calculations below, SAR measurements are not necessary. Health Hazard: The following table summarizes the power density at a distance of 20 cm as calculated from FCC OET Bulletin 65. 2. Description of EUT Equipment SilverCare Health Care System Applicant Name SilverPlus, Inc. Applicant Address 2F.-4, No.15, Ln. 360, Sec. 1, Neihu Rd., Neihu Dist., Taipei City 114, Taiwan (R.O.C.) Manufacturer Name Solidyear Co., Ltd. Manufacturer Address 2F.-1, No.94, Baozhong Rd., Xindian City, Taipei County 231, Taiwan (R.O.C.) Model No HC1XXYY(X=0~9 ; Y=0~9,A~Z) FCC ID X4LHC100WW Page: 2 / 4 Report Number: MLT0807P15001-2 3. RF Exposure Friis Formula Friis transmission formula : Pd = (Pout*G) / (4*pi*r^2) Where Pd = power density in mW/cm^2 Pout = output power to antenna in mW G = gain of antenna in linear scale Pi = 3.1416 R = distance between observation point and center of the radiator in cm (20cm) Max RF Power = Pout Conduct + Antenna Gain 4. RF Exposure Limit : According to FCC 1. 1310: The criteria listed in the following table shall be used to evaluate the environmental impact of human exposure to radio frequency (RF) radiation as specified in 1.1307(b) LIMITS FOR MAXIMUM PERMISSIBLE EXPOSURE (MPE) Frequency Range (MHz) Electric Field Strength (V/m) Magnetic Field Strength (A/m) Power Density (mW/cm^2) Average Time (minutes) (A)Limits For Occupational / Control Exposures 300-1500 F/300 6 1500-100,000 5 6 (B)Limits For General Population / Uncontrolled Exposure 300-1500 F/1500 30 1500-100,000 1 30 Test Result : Frequency (MHz) Max RF Power (mW) TX Antenna Gain (dBi) Testing Result (mW/cm^2) MPE Limit (mW/cm^2) 2404 27.48 4.4 0.02405 1 2441 25.70 4.4 0.02250 1 2479 26.49 4.4 0.02318 1 Page: 3 / 4 Report Number: MLT0807P15001-2 5. No SAR Evaluation Required if power is below the following threshold : Frequency Range (GHz) Frequency (LOW) Frequency (HI) Center Frequency (GHz) 60/f Limitation ( mW) 2.404 2.479 2.441 24.19 Test Result :Maximum measured transmitter power: Pout Conduct (dBm) Maximum Antenna Gain (dBi) Duty Cycle (dB) Pout EIRP (dBm) Pout EIRP (mW) 9.99 4.4 -9.9 4.49 2.812 Threshold for no SAR evaluation is 24.19 mW Maximum TX Power is 27.48 mW Conducted and 2.812 mW EIRP Conclusion: No SAR evaluation required since maximum Transmitter Pout (both conducted and EIRP) is below FCC threshold 6. Duty Cycle: The duty cycle was determined by the following equation : TO calculate the actual field intensity, the duty cycle correction factor in decibel is needed for later use and can be obtained from following conversion : (Total On Interval in a Complete Pulse Train) Duty Cycle(%)= (Length of a Complete Pulse Train) X 100% Duty Cycle Correction Factor (dB)= 20 X Log10 (Duty Cycle(%)) Pulse Train Number of PulseT(ms) Total Time (ms) Long Pulse 8 3.75 30 msec Short Pulse 1 2 2 msec Total ON interval in a complete pulse train 32 msec Length of a complete pulse train 100 msec Duty Cycle (%) 32 % Duty Cycle Correction Factor (dB) -9.9 dB Page: 4 / 4 Report Number: MLT0807P15001-2 Long Pulse Short Pulse

Page: 1 / 58 Report Number: MLT0910P15001-2 (FCC : Part 15 Subpart C (15.247) / ANSI C63.4-2003) Product :SilverCare Health Care System Trade Name :SilverCare Model No. :HC1XXYY(X=0~9 ; Y=0~9,A~Z) Applicant :SilverPlus, Inc. Applicant Address :2F.-4, No.15, Ln. 360, Sec. 1, Neihu Rd., Neihu Dist., Taipei City 114, Taiwan (R.O.C.) Page: 2 / 58 Report Number: MLT0910P15001-2 Report Number MLT0910P15001-2 Applicant SilverPlus, Inc. Product SilverCare Health Care System Sample Received Date 2009/10/16 Report Prepared By Jesse Tien Signature Date Prepared 2009/10/19 ～ 2010/04/20 Report Authorized By Roger Chen Signature Date Authorized 2010/04/20 Test By Max Light Technology Co., Ltd. Room 5, 8F, No.125, Section 3 Roosevelt Road, Taipei, Taiwan., R.O.C. Office : Tel: 886-2-2363-2447 Fax: 886-2-2363-2597 Lab. : Tel: 886-2-2663-3486 Fax: 886-2-2663-3582 I I t t m m a a y y b b e e d d u u p p l l i i c c a a t t e e d d c c o o m m p p l l e e t t e e l l y y f f o o r r l l e e g g a a l l u u s s e e w w i i t t h h t t h h e e a a l l l l o o w w a a n n c c e e o o f f t t h h e e a a p p p p l l i i c c a a n n t t . . I I t t s s h h a a l l l l n n o o t t b b e e r r e e p p r r o o d d u u c c e e d d e e x x c c e e p p t t i i n n f f u u l l l l , , w w i i t t h h o o u u t t t t h h e e w w r r i i t t t t e e n n a a p p p p r r o o v v a a l l o o f f o o u u r r l l a a b b o o r r a a t t o o r r y y . . Page: 3 / 58 Report Number: MLT0910P15001-2 Table of Contents : 1. General 5. 2. AC Power Conducted Emission Requirements 10. 3. Radiated Emissions Requirements (Below 1GMHz) 11. 4. Minimum RF 20dB bandwidth Requirements 14. 5. Hopping Frequency Separation Requirements 19. 6. Number of Hopping Channels Requirements 22. 7. Average Time of Occupancy Requirements 24. 8. Out of Band Conducted Emissions Requirements 26. 9. Maximum Conducted Output Power Requirements 35. 10. Band Edge and Conducted Spurious Emission 38. 11. Radiated Emissions Requirements (Above 1GHz) 40. 12. Antenna Requirement 52. 13.Transmitter Duty Cycle Measurement 53. Appendix I ( EUT Test Setup ) 56. Appendix II (Brand / Trade Name & Model No. Multiple Listee ) 58. Page: 4 / 58 Report Number: MLT0910P15001-2 CERTIFICATION We here by verify that : The test data, data evaluation, test procedures and equipment configurations shown in this report were made in accordance with the procedures given in ANSI C63.4-2003. All test were conducted by MLT(Max Light Technology Co.,Ltd) Room 5, 8F, No.125, Section 3 Roosevelt Road, Taipei, Taiwan, R.O.C Also, we attest to the accuracy of each. We further submit that the energy emitted by the sample EUT tested as described in the report is in compliance with Class B radiated and conducted emission limit of FCC Rules Part 15 Subpart C (15.247). Applicant Name SilverPlus, Inc. Applicant Address 2F.-4, No.15, Ln. 360, Sec. 1, Neihu Rd., Neihu Dist., Taipei City 114, Taiwan (R.O.C.) Manufacturer Name Solidyear Co., Ltd. Manufacturer Address 2F.-1, No.94, Baozhong Rd., Xindian City, Taipei County 231, Taiwan (R.O.C.) Equipment SilverCare Health Care System Model No HC1XXYY(X=0~9 ; Y=0~9,A~Z) FCC ID X4LHC100WW Report Prepared By Jesse Tien Signature Report Authorized By Roger Chen Signature Page: 5 / 58 Report Number: MLT0910P15001-2 1. GENERAL 1.1 Introduction The following measurement report is submitted on behalf of SilverPlus, Inc. In support of a Class B Digital Device certification in accordance with Part2 Subpart J and Part 15 Subpart C of the Commission’s and Regulations. 1.2 Customer Details Applicant Name SilverPlus, Inc. Applicant Address 2F.-4, No.15, Ln. 360, Sec. 1, Neihu Rd., Neihu Dist., Taipei City 114, Taiwan (R.O.C.) Manufacturer Name Solidyear Co., Ltd. Manufacturer Address 2F.-1, No.94, Baozhong Rd., Xindian City, Taipei County 231, Taiwan (R.O.C.) 1.3 Technical data of EUT Equipment SilverCare Health Care System Model No HC1XXYY(X=0~9 ; Y=0~9,A~Z) FCC ID X4LHC100WW Power Type Powered by Battery(DC3V) Type of Modulation FSK Type of Antenna SMD Frequency of Channel See Next page During testing the EUT was operated at Tx or Rx mode for each emission measured. This was done in order to ensure that maximum emission levels were attained. Page: 6 / 58 Report Number: MLT0910P15001-2 Frequency of Each Channel (Working Frequency) Channel Frequency (MHz) Channel Frequency (MHz) Channel Frequency (MHz) 0 2404 26 2430 52 2456 1 2405 27 2431 53 2457 2 2406 28 2432 54 2458 3 2407 29 2433 55 2459 4 2408 30 2434 56 2460 5 2409 31 2435 57 2461 6 2410 32 2436 58 2462 7 2411 33 2437 59 2463 8 2412 34 2438 60 2464 9 2413 35 2439 61 2465 10 2414 36 2440 62 2466 11 2415 37 2441 63 2467 12 2416 38 2442 64 2468 13 2417 39 2443 65 2469 14 2418 40 2444 66 2470 15 2419 41 2445 67 2471 16 2420 42 2446 68 2472 17 2421 43 2447 69 2473 18 2422 44 2448 70 2474 19 2423 45 2449 71 2475 20 2424 46 2450 72 2476 21 2425 47 2451 73 2477 22 2426 48 2452 74 2478 23 2427 49 2453 75 2479 24 2428 50 2454 25 2429 51 2455 Page: 7 / 58 Report Number: MLT0910P15001-2 1.4 Summary Of Tests 47 CFR Part 15 Subpart C Reference Test Results Note 15.207 AC Power Conducted Emission PASS 15.209 Radiated Emissions PASS 15.247(a)(1) (i)-(ii) 20dB Bandwidth PASS 15.247(a)(1) Hopping Frequency Separation PASS 15.247(a)(1)(iii) Number of Hopping Channels PASS 15.247(a)(1)(iii) Average Time of Occupancy PASS 15.247(b) Max. Peak Power PASS 15.247(d) Band Edge and Conducted Spurious EmissionPASS 15.247(c) Out of Band Spurious Emission PASS 15.203 Antenna Requirement PASS Page: 8 / 58 Report Number: MLT0910P15001-2 1.5 Description of Support Equipment In order to construct the minimum system which required by the ANSI C63.4-2003, following equipments were used as the support units. 1.6 Configuration of System Under Test 1.7 Test Procedure All measurements contained in this report were performed according to the techniques described in Measurement procedure ANSI C63.4-2003 followed DA 00 705 for this testing. "Measurement of …

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Report Number: MLT0910P15001-2 Radiated Measurement Photos Front View of The Test Configuration Rear View of The Test Configuration