
Text extracted from the exhibit documents filed with the FCC. Open a document above to read the original.
What To Do If Your Traxxas Model Breaks Traxxas Service and Support Guide Welcome to Traxxas Support All of us at Traxxas want to assure you that your Traxxas model is backed by the best service and support team in the industry. Warranties expire, but Traxxas support is there for the life of the product. At Traxxas we work hard to make ourselves available to you. If you have questions about your model, or you’re having a problem with your model and are not sure what to do, then simply call us at 1-888-TRAXXAS (U.S. customers only. International please call 972-265-8000). Our customer support staff is available from 8:30am to 9:00pm central time to answer your questions. You can also e-mail us at [email protected]. Troubleshooting support, how-tos, and technical information are available anytime from our website at Traxxas.com. The Traxxas online community (message forum) is a great, searchable reference for many topics. It is available anytime from the Traxxas website. This guide will take you through the various options you have for obtaining service for your Traxxas model, including warranty and non-warranty service. Traxxas Warranty Coverage Electronic Components Traxxas electronic components are warranted to be free from defects in materials and workmanship for a period of thirty (30) days from the date of purchase. Electronic components consist of the radio system (transmitter, receiver, servos, switches, AC chargers, adapters, and receiver battery holders), and any other Traxxas electronic component. See the additional limitations that apply. Chassis and Driveline The chassis & driveline consist of all remaining parts of the model that are not considered electronic. This includes electric motors. Your new model is considered to be a hobby-class model. We have made every effort in component design, material selection, and assembly to make our products as durable as possible. Because our products are high-performance hobby-class models that operate at a much higher level of performance than a “toy,” require periodic maintenance, and are intended to be used in high performance applications over an extremely wide range of running conditions and situations, no warranties are expressed or implied that cover damage caused by normal use or wear, or cover or imply how long any chassis or motor part will last before requiring replacement due to wear. Parts will wear from use and occasionally require replacement. The chassis and driveline are only covered against manufacturer’s defects in materials, workmanship or assembly when they are new (before being used). If any component is found to be defective, incorrectly made, or incorrectly assembled within the warranty coverage time period (where applicable), it will be repaired or replaced at Traxxas’ sole discretion. This will be done within a reasonable time period and free of charge. If you believe a defect in materials, workmanship, or assembly was not apparent when the product was new and only became evident after the product was used, then please call us at 1-888-TRAXXAS. We stand behind our products and reputation and pledge to do our best to make sure you are satisfied with your Traxxas product. Limitations Any and all warranty coverage does not cover replacement of parts and components damaged by abuse, neglect, improper or unreasonable use, crash damage, water or excessive moisture, chemical damage, improper or infrequent maintenance, accident, unauthorized alteration or modification or items that are considered consumable. Traxxas will not pay for the cost of shipping or transportation of a defective component to us. This warranty is limited to the charger only and does not cover batteries, vehicles and other accessories used in conjunction with the charger. Your Hobby Dealer’s Role All warranty claims are handled directly by Traxxas. Your dealer can assist you in contacting Traxxas and determining which components might be defective, but he is under no obligation to provide free replacement parts or service. Traxxas does not authorize dealers to make over-the-counter exchanges or refunds for Traxxas products that have been used. Traxxas will make the sole and final determination if a product or component can be covered under warranty. Limitations of Liability Traxxas makes no other warranties expressed or implied. Traxxas shall not be liable for any special, indirect, incidental, or consequential damages arising out of the assembly, installation, or use of their products or any accessory or chemical required to use their products. By the act of operating/using the product, the user accepts all resulting liability. In no case shall Traxxas’ liability exceed the actual purchase price paid for the product. Traxxas reserves the right to modify warranty provisions without notice. All warranty claims will be handled directly by Traxxas. The Traxxas warranty gives the customer specific legal rights and possibly other rights that vary from state to state. All dollar amounts stated are in United States dollars. The term “lifetime” shall refer to the product’s production life at Traxxas. Traxxas is not obligated to provide upgraded products at a reduced rate when a previous product’s production cycle has ended. Traxxas encourages you to register your model online at Traxxas.com/register. Non-Warranty Service Traxxas offers an extended electronics warranty plan. It requires no payment up front. You only pay when you need the service. Traxxas Extended Lifetime Electronics Warranty After the expiration date of the warranty period, Traxxas will repair the 2-Cell /3-Cell LiPo Balance Charger #2935 for a flat rate of $15.00 U.S. plus $5.00 U.S. for shipping and handling. Traxxas will repair electronic components for a flat rate. The electronic products covered by this extended service plan include electronic speed controls, transmitters, receivers, servos, and battery chargers. Motors and mechanical speed controls are not covered. Other mechanical…
Text truncated - open the document above for the full version.
TQ model Block Diagram The module frequency range is in the 2.4GHz band ... all RF circuitry, ground plane, antenna, radio chip, is contained on the main PCBA SA12163 ...
Request for Confidentiality Date: _Nov 13,2012 Subject: Confidentiality Request for: XVE-12163 & 8668A-12163 Pursuant to FCC 47 CRF 0.457(d) and 0.459 and IC RSP-100, Section 10, the applicant requests that a part of the subject FCC application be held confidential. Type of Confidentiality Requested Exhibit Short Term Permanent Block Diagrams Short Term External Photos Short Term Permanent* 1 Internal Photos Short Term Permanent Operation Description/Theory of Operation Short Term Permanent Parts List & Placement/BOM Short Term Permanent Tune-Up Procedure Short Term Permanent Schematics Short Term Test Setup Photos Short Term Permanent* User’s Manual *Note: ______(Insert Explanation as Necessary)______ Traxxas LP has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality: The applicant requests exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. NOTE for Industry Canada Applications: The applicant understands that until such time that IC distinguishes between Short Term and Permanent Confidentiality, either type of marked exhibit above will simply be marked Confidential when submitted to IC. Sincerely, Kurt R. Grigsby Sustaining & Compliance Engineer The Fastest Name in Radio Control® 972-372-2020 [email protected]
Letter of Agency I appoint Intertek Testing Services NA Inc. to act on our behalf in front of the Federal Communications Commission with respect to all matters relating to certification of equipment under the FCC rules until further notice. I further certify that no party (as defined in 1.2002 of CFR 47, 1995) to this application, including myself, is subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C.,853A. Equipment: FCC ID: XVE – SA12163 Traxxas Model TQ Dated this 25 th day of October 2012 ____________________________ Signature _ Kurt R. Grigsby___________________________ Name _Regulatory Compliance Engineer _____________ Title _ Traxxas ________________________________ Company _972 265-8000_____________________________ Telephone
Front Back Bottom Isometric View
TQ Radio Operational Description The Traxxas model TQ radio (which contains module SA12163) is a 2.4GHz single board radio system with an 8 bit micro controller used to control the Cypress CYRF6936/7936 radio module. The radio operates in the unlicensed Worldwide Industrial, Scientific and Medical (ISM) band, in Direct Sequence Spread Spectrum mode. The application for this product is the hobby industry as a remote controller device. A dipole antenna is embedded within the SA12163 module and is not user serviceable or replaceable.
This report is for the exclusive use of Intertek's Client and is provided pursuant to the agreement between Intertek and its Client. Intertek's responsibility and liability are limited to the terms and conditions of the agreement. Intertek assumes no liability to any party, other than to the Client in accordance with the agreement, for any loss, expense or damage occasioned by the use of this report. Only the Client is authorized to permit copying or distribution of this report and then only in its entirety. Any use of the Intertek name or one of its marks for the sale or advertisement of the tested material, product or service must first be approved in writing by Intertek. The observations and test results in this report are relevant only to the sample tested. This report by itself does not imply that the material, product, or service is or has ever been under an Intertek certification program. EMC Report for Traxxas on the TQ FCCID: XVE-SA12163; ICID: 8668A-SA12163 Page 1 of 38 1809 10 th St. # 400 Plano TX 75074 Telephone: 972-202-8800 Facsimile: 972-202-8801 www.intertek-etlsemko.com TEST REPORT Report Number: 100886221DAL-001 Project Number: G100886221 Report Issue Date: November 14th, 2012 Product Name: LCTQ 2.4GHz Radio System, Model: TQ FCCID: XVE-SA12163 ICID: 8668A-SA12163 Standards: FCC 47CFR.Part 15 Subpart C 15.247 RSS 210*Issue 8 December 2010 Tested by: Client: Intertek Testing Services NA, Inc. 1809 10 th ST #400 Plano, TX 75074 Traxxas 1100 Klein Road Plano, TX 75074 Report prepared by Report reviewed by Shawn K McGuinness EMC Engineer Yuriy Litvinov Business Manager Intertek Report Number: 100866221DAL-001 Issued: 11/14/2012 EMC Report for Traxxas on the TQ FCCID: XVE-SA12163; ICID: 8668A-SA12163 Page 2 of 38 TABLE OF CONTENTS 1 Introduction and Conclusion .............................................................................................................. 3 2 Test Summary ...................................................................................................................................... 3 3 Peak Conducted Power ....................................................................................................................... 6 4 Occupied Bandwidth ........................................................................................................................... 8 5 Power Spectral Density/Conducted Spurious Emissions ............................................................. 15 6 Duty Cycle Determination (FCC 15A - 15.35(c)) .............................................................................. 20 7 Radiated Spurious Emissions (Transmitter) ................................................................................... 26 8 Radiated Spurious Emissions (Receiver)........................................................................................ 36 9 AC Power Line Conducted Emissions............................................................................................. 36 10 Measurement Uncertainty.............................................................................................................. 37 11 Revision History ............................................................................................................................. 38 Intertek Report Number: 100866221DAL-001 Issued: 11/14/2012 EMC Report for Traxxas on the TQ FCCID: XVE-SA12163; ICID: 8668A-SA12163 Page 3 of 38 1 Introduction and Conclusion The tests indicated in section 2 were performed on the product constructed as described in section 3. The remaining test sections are the verbatim text from the actual data sheets used during the investigation. These test sections include the test name, the specified test method, a list of the actual test equipment used, documentation photos, results and raw data. No additions, deviations, or exclusions have been made from the standard(s) unless specifically noted. Based on the results of our investigation, we have concluded the product tested complied with the requirements of the standard(s) indicated. The results obtained in this test report pertain only to the item(s) tested. The INTERTEK-Dallas is located at 1809 10 th St. # 400, Plano TX 75074. The radiated emission test site is a 3-meter semi-anechoic chamber. The chamber meets the characteristics of CISPR 16-1 and ANSI C63.4. For measurements, a remotely controlled flush-mount metal-top turntable is used to rotate the EUT a full 360 degrees. A remote controlled non-conductive antenna mast is used to scan the antenna height from one to four meters. The test site is listed with the FCC under registration number 485103. The test site is listed with Industry Canada under site number IC 6018A-1. 2 Test Summary Page Test full name FCC Reference IC Reference Result 6 Peak Conducted Power § 15.247(b)(3)(4) RSS-210 (A8.4) Pass 8 Occupied Bandwidth § 15.247(a)(2) RSS-210 (A8.2), RSS-GEN (4.6.1) Pass 18 Power Spectral Density and Conducted Spurious Emissions § 15.247(e) RSS-210 (A8.5) Pass 20 Duty Cycle Determination FCC 15A - 15.35(c) RSS-210 (4.5) Pass 26 Radiated Spurious Emissions (Transmitter) 15.205 in restricted bands, all others <-30dBc § 15.247(c)/15.209 RSS-210 (2.2) Pass 36 Radiated Spurious Emissions (Receiver) see note 1 § 15.109 RSS-Gen (6.1) N/A (1) 33 AC Power Line Conducted Emissions § 15.107, § 15.207 RSS-Gen (7.2.4) N/A (2) Note 1: This device does not contain a receiver function. Therefore, the spurious emissions produced in transmit mode are the only spurious emissions produced in its operating mode. Note 2: This device is powered by 4 AA Batteries. Intertek Report Number: 100866221DAL-001 Issued: 11/14/2012 EMC Report for Traxxas on the TQ FCCID: XVE-SA12163; ICID: 8668A-SA12163 Page 4 of 38 Description of Equipment under Test Equipment Under Test Manufacturer Traxxas Model Number TQ (Referenced as LCTQ 2.4GHz Radio System) Serial Number 1 FCC Identifier XVE-SA12163 IC Identifier 8668A-SA12163 Receive Date September …
Text truncated - open the document above for the full version.
| # | Rule Parts | Frequency Range | Power Output | Emission |
|---|---|---|---|---|
| 1 | 15C | 2.41 GHz - 2.45 GHz | 1.80 mW | 1M42F1D |
Electronic Control Module(ECM) Brushless
Equipment Class
DTS - Digital Transmission System
Electronic Control Module (ECM-2.5)
Equipment Class
DTS - Digital Transmission System
Winch with Winch mount&Wireless Remote
Equipment Class
DXX - Part 15 Low Power Communication Device Transmitter
TQi RADIO SYSTEMItem
Equipment Class
DTS - Digital Transmission System
TQi RADIO SYSTEM
Equipment Class
DSS - Part 15 Spread Spectrum Transmitter