N7NAC340UGSM/UMTS/LTE USB Modem

Sierra Wireless AirCard USB Modem User Guide 2131232 Rev. 11 Preface Rev 11 Oct.121 Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless modem, or for failure of the Sierra Wireless modem to transmit or receive such data. Safety and Hazards Do not operate the Sierra Wireless modem in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, near life support equipment, or any equipment that may be susceptible to any form of radio interference. In such areas, the Sierra Wireless modem MUST BE POWERED OFF. The Sierra Wireless modem can transmit signals that could interfere with this equipment. Do not operate the Sierra Wireless modem in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless modem MUST BE POWERED OFF. When operating, the Sierra Wireless modem can transmit signals that could interfere with various onboard systems. Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless modems may be used at this time. The driver or operator of any vehicle should not operate the Sierra Wireless modem while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product. AirCard USB Modem User Guide 22131232 PatentsThis product may contain technology developed by or for Sierra Wireless, Inc. This product includes technology licensed from QUALCOMM ® . This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group. Copyright© 2012 Sierra Wireless. All rights reserved. TrademarksAirCard ® and Watcher ® are registered trademarks of Sierra Wireless. Sierra Wireless™, the Sierra Wireless logo, and the red wave design are trademarks of Sierra Wireless. Windows ® and Windows Vista ® are registered trademarks of Microsoft Corporation. Macintosh ® and Mac OS ® are registered trademarks of Apple Inc., registered in the U.S. and other countries. QUALCOMM ® is a registered trademark of QUALCOMM Incorporated. Used under license. Other trademarks are the property of their respective owners. Contact Information Consult our web site for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases: www.sierrawireless.com Sales Desk:Phone:1-604-232-1488 Hours:8:00 AM to 5:00 PM Pacific Time E-mail:[email protected] Post:Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax:1-604-231-1109 Web:www.sierrawireless.com Rev 11 Oct.123 Contents Sierra Wireless AirCard USB Modem User Guide . . . . . . . . . . . . . . . . . . . . . 5 About the AirCard USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Your account and coverage area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 AirCard USB Modem features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 LCD operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Connection management software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Launching Watcher (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Launching Watcher (Mac) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Reinstalling the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Connecting to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using the microSD card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 End- and side-loading models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Back-loading models . …

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2200 Faraday Avenue Suite 150 Main +1 760 476 8700 Carlsbad CA Fax +1 760 476 8701 www.sierrawireless.com USA 92008 Date: 10/26/2012 Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046 Subject: Request for Confidentiality FCC ID: N7NAC340U To Whom It May Concern: Pursuant to the provisions of Sections 0.457 and 0.459 of the Commission’s rules (47 CFR §§ 0.457, 0.459), we are requesting the Commission to withhold the following attachments as confidential document from public disclosure indefinitely. Schematic Diagram Block Diagram Theory of Operation Tune-Up Procedure Antenna Specification Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In addition to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commission’s policy, in order to comply with the marketing regulations in 47 CFR §2.803 and the importation rules in 47 CFR §2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachments until December 9 2012: External Photos Internal Photos Test Setup Photos User Manual 2200 Faraday Avenue Suite 150 Main +1 760 476 8700 Carlsbad CA Fax +1 760 476 8701 www.sierrawireless.com USA 92008 It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Best Regards Todd Van Cleave Director, Engineering Services Carlsbad Research & Development Sierra Wireless America, Inc.

Authority to Act as Agent Date: November 2, 2012 Compliance Certification Services Certification Division 47173 Benicia Street Fremont, CA 94538 USA To whom it may concern: I, the undersigned, hereby authorize Ms. Claire Hoque/Application Examiner of Compliance Engineering Services, Inc., d.b.a. Compliance Certification Services and hereafter referred to as CCS, to act on our behalf, until otherwise notified, for equipment authorization applications to Compliance Certification Services (CCS) for the purpose of Federal Communication Commission (FCC) and/or Industry Canada (IC) certifications. I, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 853(a). In authorizing CCS as our agent, we recognize that we are responsible to: a) comply with the relevant provisions of the certification program; b) make all necessary arrangements for the conduct of the evaluation, including provision for examining documentation and access to all areas, records (including internal audit reports) and personnel for the purposes of evaluation (e.g. testing, inspection, assessment, surveillance, reassessment) and resolution of complaints; c) make claims regarding certification only in respect of the scope for which certification has been granted; d) do not use our product certification in such a manner as to bring the Certification Division into disrepute and not make any statement regarding our product certification which the Certification Division may consider misleading or unauthorized; e) upon suspension or cancellation of certification, discontinue use of all advertising matter that contains any reference thereto and return any certification documents as required by the Certification Division; f) use certification only to indicate the products are certified as being in conformity with specified standards; g) endeavor to ensure that no certificate or report nor any part thereof is used in a misleading manner; h) ensure that any reference to our product certification in communication media such as documents, brochures or advertising, complies with the requirements of the Certification Division; i) keep a record of all complaints made known to the us relating to the product’s compliance with requirements of the relevant standard and to make these records available to the Certification Division when requested; j) take appropriate action with respect to such complaints and any deficiencies found in products or services that affect compliance with the requirements for certification; k) document the actions taken. Agency Agreement Expiration Date: May 1, 2013 Sincerely Yours, Ying Wang Sierra Wireless, Inc.

Page AC340U Label Info Sierra Wireless Proprietary and Confidential 1

FCC 47 CFR PART 15 SUBPART B TEST REPORT FOR UMTS (850/1900)/(E)GPRS (850/1900) w/ 1TX ant. + LTE (B2/4/5/17, 1 TX ant.) USB MODEM MODEL NUMBER: AC340U REPORT NUMBER: 12U14542-2 ISSUE DATE: NOVEMBER 08, 2012 Prepared for SIERRA WIRELESS INC 13811 WIRELESS WAY RICHMOND, BC V6V 3A4 CANADA Prepared by UL CCS 47173 BENICIA STREET FREMONT, CA 94538, U.S.A. TEL: (510) 771-1000 FAX: (510) 661-0888 REPORT NO: 12U14542-2 DATE: NOVEMBER 08, 2012 EUT: UMTS (850/1900)/(E)GPRS (850/1900) w/ 1TX ant.+LTE (B2/4/5/17, 1 TX ant.) USB modem MODEL: AC340U Page 2 of 20 COMPLIANCE CERTIFICATION SERVICES (UL CCS) FORM NO: CCSUP4701F 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of UL CCS. Revision History Rev. Issue Date Revisions Revised By -- 11/08/12 Initial Issue F. de Anda REPORT NO: 12U14542-2 DATE: NOVEMBER 08, 2012 EUT: UMTS (850/1900)/(E)GPRS (850/1900) w/ 1TX ant.+LTE (B2/4/5/17, 1 TX ant.) USB modem MODEL: AC340U Page 3 of 20 COMPLIANCE CERTIFICATION SERVICES (UL CCS) FORM NO: CCSUP4701F 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of UL CCS. TABLE OF CONTENTS 1. ATTESTATION OF TEST RESULTS ..................................................................................... 4 2. TEST METHODOLOGY .......................................................................................................... 5 3. FACILITIES AND ACCREDITATION ..................................................................................... 5 4. CALIBRATION AND UNCERTAINTY .................................................................................... 5 4.1. MEASURING INSTRUMENT CALIBRATION ................................................................. 5 4.2. SAMPLE CALCULATION ................................................................................................ 5 4.3. MEASUREMENT UNCERTAINTY .................................................................................. 5 5. EQUIPMENT UNDER TEST ................................................................................................... 6 5.1. DESCRIPTION OF EUT .................................................................................................. 6 5.2. TEST CONFIGURATION................................................................................................. 6 5.3. MODE(S) OF OPERATION ............................................................................................. 6 5.4. SOFTWARE AND FIRMWARE ....................................................................................... 6 5.5. MODIFICATIONS............................................................................................................. 6 5.6. DETAILS OF TESTED SYSTEM ..................................................................................... 7 6. TEST AND MEASUREMENT EQUIPMENT .......................................................................... 9 7. APPLICABLE LIMITS AND TEST RESULTS ..................................................................... 10 7.1. RADIATED EMISSIONS ................................................................................................ 10 7.2. AC MAINS LINE CONDUCTED EMISSIONS ............................................................... 15 8. SETUP PHOTOS................................................................................................................... 19 REPORT NO: 12U14542-2 DATE: NOVEMBER 08, 2012 EUT: UMTS (850/1900)/(E)GPRS (850/1900) w/ 1TX ant.+LTE (B2/4/5/17, 1 TX ant.) USB modem MODEL: AC340U Page 4 of 20 COMPLIANCE CERTIFICATION SERVICES (UL CCS) FORM NO: CCSUP4701F 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of UL CCS. 1. ATTESTATION OF TEST RESULTS COMPANY NAME: SIERRA WIRELESS INC 13811 WIRELESS WAY RICHMOND, BC V6V 3A4 CANADA. EUT DESCRIPTION: UMTS (850/1900)/(E)GPRS (850/1900) w/ 1TX ant.+LTE (B2/4/5/17, 1 TX ant.) USB modem MODEL: AC340U SERIAL NUMBER: FCC1 DATE TESTED: OCT 18 and 24, 2012 APPLICABLE STANDARDS STANDARD TEST RESULTS FCC PART 15 SUBPART B Pass UL CCS tested the above equipment in accordance with the requirements set forth in the above standards. All indications of Pass/Fail in this report are opinions expressed by UL CCS based on interpretations and/or observations of test results. Measurement Uncertainties were not taken into account and are published for informational purposes only. The test results show that the equipment tested is capable of demonstrating compliance with the requirements as documented in this report. Note: The results documented in this report apply only to the tested sample, under the conditions and modes of operation as described herein. This document may not be altered or revised in any way unless done so by UL CCS and all revisions are duly noted in the revisions section. Any alteration of this document not carried out by UL CCS will constitute fraud and shall nullify the document. This report must not be used by the client to claim product certification, approval, or endorsement by NVLAP, NIST, any agency of the Federal Government, or any agency of any government. FRANCISCO DE ANDA CHIN PANG EMC SUPERVISOR EMC ENGINEER UL CCS UL CCS REPORT NO: 12U14542-2 DATE: NOVEMBER 08, 2012 EUT: UMTS (850/1900)/(E)GPRS (850/1900) w/ 1TX ant.+LTE (B2/4/5/17, 1 TX ant.) USB modem MODEL: AC340U Page 5 of 20 COMPLIANCE CERTIFICATION SERVICES (UL CCS) FORM NO: CCSUP4701F 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of UL CCS. 2. TEST METHODOLOGY The tests documented in this report were performed in accordance with ANSI C63.4-2003. 3. FACILITIES AND …

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REPORT NO: 12U14542-2 DATE: NOVEMBER 08, 2012 EUT: UMTS (850/1900)/(E)GPRS (850/1900) w/ 1TX ant.+LTE (B2/4/5/17, 1 TX ant.) USB modem MODEL: AC340U Page 19 of 20 COMPLIANCE CERTIFICATION SERVICES (UL CCS) FORM NO: CCSUP4701F 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of UL CCS. 8. SETUP PHOTOS RADIATED EMISSIONS ABOVE AND BELOW 1 GHz FRONT BACK REPORT NO: 12U14542-2 DATE: NOVEMBER 08, 2012 EUT: UMTS (850/1900)/(E)GPRS (850/1900) w/ 1TX ant.+LTE (B2/4/5/17, 1 TX ant.) USB modem MODEL: AC340U Page 20 of 20 COMPLIANCE CERTIFICATION SERVICES (UL CCS) FORM NO: CCSUP4701F 47173 BENICIA STREET, FREMONT, CA 94538, USA TEL: (510) 771-1000 FAX: (510) 661-0888 This report shall not be reproduced except in full, without the written approval of UL CCS. AC MAINS LINE CONDUCTED EMISSIONS END OF REPORT FRONT BACK