N7NVOQA10Tri-band Voq Professional Cellular Phone

Explore your Voq TM user guide Beta Documentation Contents Draft D (Jan. 20, 2004) 3 7 Getting Started 8 What’s in the box? 8 Getting up and running 13 Knowing Your Phone 14 The VoqTM professional phone 15 Flip-open QWERTY thumbpad 16 Home screen 16 myVoqTM screen 16 Keypad 17 Joystick 17 Keys and buttons 19 Programs 20 Status icons 21 The Basics 22 Turning your phone on and off 22 Locking and unlocking the keypad 22 Setting the time and date 23 Using the Quick List 23 Entering text and numbers 24 Navigating menus using numbers 25 Navigating with the joystick 25 About myVoq 28 Using Secure Digital (SD) cards 29 Making and Answering Calls 30 Making calls 32 Voice dialing 35 Answering calls 37 Reviewing calls 39 Managing Your Personal Information 40 Managing your contacts 44 Using the calendar 45 Using tasks 46 Writing notes 49 E-mail and Messaging 50 Choosing your e-mail program 53 VoqMailTM Software 59 Creating Messages 63 Working with message folders 64 Viewing and responding to messages 68 Multimedia Messaging Service (MMS) 68 Instant messaging Voq User Guide4 2130324 73 Synchronizing Your Phone 74 Synchronizing your Voq phone 75 Getting started 77 Synchronizing remotely 81 Configuring Your Phone 82 Phone 84 Sounds 85 Profiles 86 Home screen 86 About 87 Accessibility 87 Beam 87 Certificates 88 Data connections 92 Date and time 92 Owner information 92 Power management 93 Regional settings 93 Voq software updates 95 Securing Your Phone 96 Keypad lock 96 Phone lock 97 SIM lock 97 PIN2 99 Browsing the Internet 100 Browsing the Internet 102 Customizing Internet Explorer 103 Playing Music, Games, and More 104 Playing audio and video files 106 Java MIDlet Manager 107 VoqTag indexes 108 Playing Solitaire 108 Playing Mount Voq 109 Using the calculator 110 Recording voice notes and memos 111 Using your phone as a modem 112 Adding programs 112 Removing programs 113 Remove Programs 115 VoqTM Accessories 116 Accessories 119 Accessory Kits 120 TTY Devices 121 Using the desktop cradle Contents Draft D (Jan. 20, 2004) 5 123 Keystrokes 124 QWERTY thumbpad key strokes 127 Regulatory, Safety, and Warranty In- formation 132 Voq User Guide6 2130324 1 Getting Started What’s in the box? Getting up and running Voq User Guide8 2130324 What’s in the box?Your box contains the following: • Voq TM handset • Battery • AC adapter/charger • Mono headset • Synchronization cable • Companion CD • Documentation:· Voq TM Pocket Reference · Voq TM User Guide (this guide) · Accessories fold-out If any items are missing, please contact your Voq dealer. Getting up and runningBefore you begin using your new Voq phone, prepare and test it by completing the following steps: 1 Insert your SIM card. 2 Install the battery. 3 Charge the battery (12 hour initial charge). 4 Make a call. 5 Send an SMS. 6 Set up synchronization. 7 Check out the “Top ten things to do next”. 1 Insert your SIM card Your service provider will provide you with a SIM (Subscriber Information Module) card that contains all your account information. Yo ur phone cannot function without this card. To install it: 1 Remove the SIM card from its packaging. 2 Lay the phone face down with the battery removed. 3 Position the SIM card with the gold contacts down and line it up with the SIM card outline on the phone. The cut corner of the card should point towards the ce nter of the phone. 4 Insert the SIM card under the two metal guides. 5 Gently push the SIM card until it slides snugly into place. Getting Started Draft D (Jan. 20, 2004) 9 2 Install the battery You cannot operate the phone without the battery even if the phone is attached to the AC adapter. 1 Insert the battery, bottom end first, into the opening on the back of the phone. 2 Lower the battery to the phone. Press the top of the battery until it clicks into place. To remove the battery: 1 Slide and hold the locking latch open. 2 With the latch open, pull the top of the battery away from the phone and lift out the battery. Note : Always turn off the phone using the Power button before you remove the battery. Otherwise you may lose e-mails and other data. 3 Charge the battery Note : The initial charge must last a minimum of 12 hours. You can use your phone while the battery is charging. If the battery is totally discharged when you plug in the AC adapter, it takes several minutes for the phone to start up. This is normal and ensures that the phone has sufficient power for reliable operation. 1 Plug the lead from the AC adapter into the bottom of the phone. 2 Insert the AC adapter plug into a power outlet. If required, use the plug adapter for your country. If you ordered the optional Premium Accessory Kit, you can also use the cradle to charge the battery. See “Using the desktop cradle” on page 121 . 3a During or after charging, set the correct date and time. This is crucial to the proper functioning of many applications. On the Home screen, press Start > Settings > More > Date and Time . Press any key to change AM/PM. Voq User Guide10 2130324 4 Make a call Try your new phone by making a phone call or by calling your voicemail box, if you have one.To call your wireless voicemail, press and hold the 1 key for two seconds. You do not need to press the button. For information about other call options, see “Making and Answering Calls” on page 29 . 5 Send an SMS 1 Flip open the QWERTY thumbpad. When you do, the phone displays the myVoq screen. 2 Start typing your message. 3 When you finish typing, press the Send SMS soft key, located just below the display screen under Send SMS . 4 In the Insert Contact screen, either:· type a phone number, the press Add . · type or choose a name from your contact list, then press Select . 5 Edit your message if necessary, the press Send . 1) Turn on the phone. 2) Dial the number. 4) To end, press the red button. 3) Press the green button. Getting Started Draft D (Jan. 20, 2004) 11 6 Set up synchronization You can synchronize your E-mail, Contacts, Calendar, and Tasks so that the …

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January 12, 2004 Federal Communications Commission Authorization and Standards Division 7435 Oakland Mills Road Columbia, M.D. 21046 To Whom It May Concern: Re: Confidentiality Request for FCC ID N7NVOQA10, N7NVOQA11 We hereby request that the documentation listed below, submitted with our application for certification, be withheld from public disclosure. This request is made under the provisions of Section 0.457(d) of the Commission’s Rules, and Section 552(b)(4) of the Freedom of Information Act. We cite trade secrets as the reason and purpose of the request. 1. Schematics 2. Block Diagram 3. Technicial Description 4. Tune Up Procedure Sincerely Ying Wang Senior RF Engineer

January 26, 2004 Federal Communications Commission Authorization and Standards Division 7435 Oakland Mills Road Columbia, MD 21046 RE: Application for FCC ID: N7NVOQA10 Dear Sir/Madam: Sierra Wireless, Inc. is submitting an application for FCC certification to our professional phone, model Voq A10 (FCC ID: N7NVOQA10). We declare that the Part 24 radio module used in this application is identical to the module certified under FCC ID: QIPMC45 per the definition in Section 2.908 of FCC rules. Please contact me if you have any questions or need further information regarding this application. Sincerely, Ying Wang Senior RF Engineer

A THIS DOCUMENT, SUBMITTED IN CONFIDENCE, CONTAINS PROPRIETARY INFORMATION WHICH SHALL NOT BE REPRODUCED OR TRANSFERRED TO OTHER DOCUMENTS OR DISCLOSED TO OTHERS OR USED FOR MANUFACTURING OR ANY OTHER PURPOSE WITHOUT WRITTEN PERMISSION OF SIERRA WIRELESS, INC. SIERRA WIRELESS TITLE DWG. NO.REV.SIZE SHEETOF (COPYRIGHT 2001) REVECO #DATEDRFTCHKAPPMFG 2100445 E LABEL, IMEI, REAR, VOQ, A10 11 25mm 32mm Corner radius 1.0 mm 10 15 20 5 51015202530 ||||||||||||||||||||||||||||||||||||||||| ||||||||||||||||||||||||||||||||||||||||| ||||||||||||||||||||||||||||||||||||||||| IMEI: 010101154863211 FSN: X04020100547010 VOQ MODEL:A10 SKU: NNNNNNN MADE IN CHINA 0 0 Code 128 barcode of 15 digit IMEI Code 128 barcode of 15 digit FSN Barcode of Carrier ID # (CID). YYYYYYYYYYY See Table 1 Static text IMEI: followed by phone IMEI Static text FSN: followed by phone FSN SKU dependant Text Format XXX: YYYY.. See table 1 TABLE: 1 SKU PREFIX (CID) CID (Carrier ID Number) BARCODE FORMAT NNNNNNN XXX: YYYYYYYYYYYY Code 128 (default) 1100358 <null> blank <null> blank <null> blank Notes: 1. All Text 1 mm high unless otherwise noted or drawn. 2. All barcodes 2.5 mm high and in Code 128 format unless otherwise noted. 3. Refer to table 1 for Carrier ID codes per SKU. Label Material Paper, Polyester or Plastic wilth flamability rating of V1 or better. Permenant adhesive. Label thickness 0.13 mm or less Static text except NNNNNNN = SKU of configuration Static text, except for BBB which is = to the batch version read out from the phone memory Static text 0984 FCC ID: N7NVOQA10 0984 CE Mark graphics must be standard CE mark as shown 5mm high XXX: YYYYYYYYYYYYYY SIERRA WIRELESS BBB ERWL1/26/2004 FCC logo graphics must be standard FCC logo as shown 2mm high

in accordance with the requirements of FCC Report and Order: ET Docket 93-62, and OET Bulletin 65 Supplement C for Tri-band (900/1800/1900MHz) Voq Professional Phone MODEL: Voq A10 FCC ID: N7NVOQA10 January 9, 2004 REPORT NO: 03U2439-3 Prepared for Sierra Wireless, Inc. 13811 Wireless Way, Richmond British Columbia V6V 3A4, Canada Prepared by COMPLIANCE CERTIFICATION SERVICES 561F MONTEREY ROAD, MORGAN HILL, CA 95037, USA TEL: (408) 463-0885 REPORT NO: 03U2439-3 DATE: January 9, 2004 FCC ID: N7NVOQA10 COMPLIANCE CERTIFICATION SERVICES Page: 2 of 34 This report shall not be reproduced except in full, without the written approval of CCS. This document may be altered or revised by Compliance Certification Services personnel only, and shall be noted in the revision section of the document. CERTIFICATE OF COMPLIANCE (SAR EVALUATION) DATES OF TEST: December 22, 2003 and January 9, 2004 APPLICANT: Sierra Wireless, Inc. 13811 Wireless Way, Richmond British Columbia V6V 3A4, Canada MODEL: Voq A10 FCC ID: N7NVOQA10 DEVICE CATEGORY: PORTABLE DEVICES EXPOSURE CATEGORY: GENERAL POPULATION/UNCONTROLLED EXPOSURE Test Sample is a: Production unit Modulation type: GSM+GPRS Operating Mode: Maximum continuous output Tx Frequency: 1850.2 MHz to 1909.9 MHz Max. O/P Power: (Conducted/Peak) 29.8 dBm (1 slot) 29.9 dBm (2 slots) Max. SAR (1g): 0.504 mW/g @ Left head tilted position 0.509 mW/g @ Body worn position (2 slots) Application Type: Certification FCC Rule Part(s): § 24E Note: This device contains GSM900 and GSM1800 functions not operational in US territories. This report is only applicable for GSM1900 PCS band. This wireless portable device has been shown to be capable of compliance for localized specific absorption rate (SAR) for uncontrolled environment/general population exposure limits specified in ANSI/IEEE Std. C95.1-1992 and had been tested in accordance with the measurement procedures specified in FCC OET 65 Supplement C (released on 6/29/2001 see Test Report). I attest to the accuracy of data. All measurements reported herein were performed by me or were made under my supervision and are correct to the best of my knowledge and belief. I assume full responsibility for the completeness of these measurements and vouch for the qualifications of all persons taking them. Steve Cheng EMC Engineering Manager REPORT NO: 03U2439-3 DATE: January 9, 2004 FCC ID: N7NVOQA10 COMPLIANCE CERTIFICATION SERVICES Page: 3 of 34 This report shall not be reproduced except in full, without the written approval of CCS. This document may be altered or revised by Compliance Certification Services personnel only, and shall be noted in the revision section of the document. TABLE OF CONTENTS 1. EQUIPMENT UNDER TEST (EUT) DESCRIPTION.............................................................4 2. REQUIREMENTS FOR COMPLIANCE TESTING DEFINED BY THE FCC...............................4 3. DOSIMETRIC ASSESSMENT SETUP................................................................................4 3.1. MEASUREMENT SYSTEM DIAGRAM.................................................................................................................5 3.2. SYSTEM COMPONENTS..................................................................................................................................6 4. EVALUATION PROCEDURES.........................................................................................8 5. MEASUREMENT UNCERTAINTY...................................................................................12 6. EXPOSURE LIMIT......................................................................................................13 7. EUT ARRANGEMENT................................................................................................14 8. MEASUREMENT RESULTS..........................................................................................17 8.1. SIMULATING LIQUIDS PARAMETER CHECK....................................................................................................17 8.2. SYSTEM PERFORMANCE CHECK...................................................................................................................19 8.3. EUT TUNE-UP PROCEDURES.......................................................................................................................21 8.4. SAR MEASUREMENT RESULTS....................................................................................................................22 9. EUT PHOTOS...........................................................................................................28 10. EQUIPMENT LIST & CALIBRATION STATUS..................................................................32 11. REFERENCES...........................................................................................................33 12. ATTACHMENTS.........................................................................................................34 REPORT NO: 03U2439-3 DATE: January 9, 2004 FCC ID: N7NVOQA10 COMPLIANCE CERTIFICATION SERVICES Page: 4 of 34 This report shall not be reproduced except in full, without the written approval of CCS. This document may be altered or revised by Compliance Certification Services personnel only, and shall be noted in the revision section of the document. 1. EQUIPMENT UNDER TEST (EUT) DESCRIPTION The following is the information provided by the applicant. This device contains GSM900 and GSM1800 functions not operational in US territories. This report is only applicable for GSM1900 PCS band. Type/Model No.: Voq A10 Series No.: S0312030001000J Modulation Type: GSM+GPRS TX Frequency: GSM1900 - 1850.2 MHz to 1909.9 MHz GSM1800 - 1710.2 MHz to 1784.8 MHz GSM900 - 880.2 MHz to 914.8 MHz Duty Cycle: 12.5% (1 slot); 25% (2 slots @ GPRS mode) Battery: Only one model with EUT 2. REQUIREMENTS FOR COMPLIANCE TESTING DEFINED BY THE FCC The US Federal Communications Commission has released the report and order “Guidelines for Evaluating the Environment…

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Date/Time: 12/22/03 11:41:06 Test Laboratory: Compliance Certification Services D1800V2 SN294_122203 DUT: Dipole 1800 MHz; Type: D1800V2; Serial: 294 Program Name: System Performance Check at 1800 MHz Ambient Temperature: 24.0 deg C; Liquid Temperature: 22.5 deg C Communication System: CW; Frequency: 1800 MHz;Duty Cycle: 1:1 Medium: Head 1800 MHz (σ = 1.445 mho/m, ε r = 40.7245, ρ = 1000 kg/m 3 ) Phantom section: Flat Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 1; Type: SAM 1; Serial: 1185 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 d=10mm; Pin=250mW/Area Scan (7x7x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 89.3 V/m Power Drift = 0.0 dB Maximum value of SAR = 11 mW/g d=10mm; Pin=250mW/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 17.7 W/kg SAR(1 g) = 9.81 mW/g; SAR(10 g) = 5.13 mW/g Reference Value = 89.3 V/m Power Drift = 0.0 dB Maximum value of SAR = 11.1 mW/g 0 dB = 11.1mW/g Date/Time: 12/22/03 11:41:06 Test Laboratory: Compliance Certification Services D1800V2 SN294_122203 DUT: Dipole 1800 MHz; Type: D1800V2; Serial: 294 DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 0mm (Fix Surface) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 1; Type: SAM 1; Serial: 1185 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 d=10mm; Pin=250mW/Z Scan (1x1x51): Measurement grid: dx=20mm, dy=20mm, dz=2mm Reference Value = 89.3 V/m Power Drift = 0.0 dB Maximum value of SAR = 15.9 mW/g Date/Time: 01/09/04 14:17:34 Test Laboratory: Compliance Certification Services D1800V2 SN294_010904 DUT: Dipole 1800 MHz; Type: D1800V2; Serial: 294 Program Name: System Performance Check at 1800 MHz Ambient Temperature: 22.5 deg C; Liquid Temperature: 21.0 deg C Communication System: CW; Frequency: 1800 MHz;Duty Cycle: 1:1 Medium: Head 1800 MHz (σ = 1.457 mho/m, ε r = 40.3072, ρ = 1000 kg/m 3 ) Phantom section: Flat Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 1; Type: SAM 1; Serial: 1185 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 d=10mm; Pin=250mW/Area Scan (7x7x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 89.8V/m Power Drift = 0.0 dB Maximum value of SAR = 11.1 mW/g d=10mm; Pin=250mW/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 17.8 W/kg SAR(1 g) = 9.84 mW/g; SAR(10 g) = 5.15 mW/g Reference Value = 89.8 V/m Power Drift = 0.0 dB Maximum value of SAR = 11.1 mW/g 0 dB = 11.1mW/g Date/Time: 01/09/04 14:17:34 Test Laboratory: Compliance Certification Services D1800V2 SN294_010904 DUT: Dipole 1800 MHz; Type: D1800V2; Serial: 294 DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 0mm (Fix Surface) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 1; Type: SAM 1; Serial: 1185 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 d=10mm; Pin=250mW/Z Scan (1x1x51): Measurement grid: dx=20mm, dy=20mm, dz=2mm Reference Value = 89.8 V/m Power Drift = 0.0 dB Maximum value of SAR = 14.4 mW/g

Date/Time: 12/22/03 13:39:36 Test Laboratory: Compliance Certification Services 1_L-Touch DUT: Sierra Wireless; Type: Voq A10; Serial: S0312030001000J Program Name: Left Head Ambient Temperature: 24.0 deg C; Liquid Temperature: 22.5 deg C Communication System: GSM PCS Band; Frequency: 1874.2 MHz;Duty Cycle: 1:8 Medium: Head 1900MHz (σ = 1.469 mho/m, ε r = 40.2541, ρ = 1000 kg/m 3 ) Phantom section: Left Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Touch position, Middle/Area Scan (7x12x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 16.6 V/m Power Drift = 0.004 dB Maximum value of SAR = 0.381 mW/g Touch position, Middle/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 0.564 W/kg SAR(1 g) = 0.369 mW/g; SAR(10 g) = 0.230 mW/g Reference Value = 16.6 V/m Power Drift = 0.004 dB Maximum value of SAR = 0.406 mW/g Date/Time: 12/22/03 13:39:36 Test Laboratory: Compliance Certification Services 1_L-Touch DUT: Sierra Wireless; Type: Voq A10; Serial: S0312030001000J DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 0mm (Fix Surface) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Touch position, Middle/Z Scan (1x1x51): Measurement grid: dx=20mm, dy=20mm, dz=2mm Reference Value = 16.6 V/m Power Drift = -0.0006 dB Maximum value of SAR = 0.342 mW/g Date/Time: 12/22/03 15:11:44 Test Laboratory: Compliance Certification Services 2_L-Tilt DUT: Sierra Wireless; Type: Voq A10; Serial: S0312030001000J Program Name: Left Head Ambient Temperature: 24.0 deg C; Liquid Temperature: 22.5 deg C Communication System: GSM PCS Band; Frequency: 1850.2 MHz;Duty Cycle: 1:8 Medium: Head 1900MHz (σ = 1.469 mho/m, ε r = 40.2541, ρ = 1000 kg/m 3 ) Phantom section: Left Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Tilt position, Low/Area Scan (7x9x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 20 V/m Power Drift = -0.1 dB Maximum value of SAR = 0.526 mW/g Tilt position, Low/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 0.799 W/kg SAR(1 g) = 0.504 mW/g; SAR(10 g) = 0.295 mW/g Reference Value = 20 V/m Power Drift = -0.1 dB Maximum value of SAR = 0.559 mW/g 0 dB = 0.559mW/g Date/Time: 12/22/03 15:11:44 Test Laboratory: Compliance Certification Services 2_L-Tilt DUT: Sierra Wireless; Type: Voq A10; Serial: S0312030001000J DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 0mm (Fix Surface) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Tilt position, Low/Z Scan (1x1x51): Measurement grid: dx=20mm, dy=20mm, dz=2mm Reference Value = 20 V/m Power Drift = -0.1 dB Maximum value of SAR = 0.461 mW/g Date/Time: 12/22/03 14:01:56 Test Laboratory: Compliance Certification Services 2_L-Tilt DUT: Sierra Wireless; Type: Voq A10; Serial: S0312030001000J Program Name: Left Head Ambient Temperature: 24.0 deg C; Liquid Temperature: 22.5 deg C Communication System: GSM PCS Band; Frequency: 1874.2 MHz;Duty Cycle: 1:8 Medium: Head 1900MHz (σ = 1.469 mho/m, ε r = 40.2541, ρ = 1000 kg/m 3 ) Phantom section: Left Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Tilt position, Middle/Area Scan (7x9x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 19.9 V/m Power Drift = -0.0 dB Maximum value of SAR = 0.534 mW/g Tilt position, Middle/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 0.790 W/kg SAR(1 g) = 0.503 mW/g; SAR(10 g) = 0.295 mW/g Reference Value = 19.9 V/m Power Drift = -0.0 dB Maximum value of SAR = 0.556 mW/g Date/Time: 12/22/03 15:31:18 Test Laboratory: Compliance Certification Services 2_L-Tilt DUT: Sierra Wireless; Type: Voq A10; Serial: S0312030001000J Program Name: Left Head Ambient Temperature: 24.0 deg C; Liquid Temperature: 22.5 deg C Communication System: GSM PCS Band; Frequency: 1909.9 MHz;Duty Cycle: 1:8 Medium: Head 1900MHz (σ = 1.469 mho/m, ε r = 40.2541, ρ = 1000 kg/m 3 ) Phantom section: Left Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Tilt position, High/Area Scan (7x9x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 18.5 V/m Power Drift = -0.0 dB Maximum value of SAR = 0.462 mW/g Tilt position, High/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 0.697 W/kg SAR(1 g) = 0.436 mW/g; SAR(10 g) = 0.251 mW/g Reference Value = 18.5 V/m Power Drift = -0.0 dB Maximum value of SAR = 0.486 mW/g Date/Time: 01/09/04 17:10:12 Test Laboratory: Compliance Certification Services 2_L-Tilt_Keypad opened DUT: Sierra Wireless; Type: Voq A11; Serial: S0312030000500J P…

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FCC CFR47 CERTIFICATION PART 24E TEST REPORT FOR TRI-BAND (900/1800/1900MHz) Voq SMART PHONE MODEL: Voq A10 FCC ID: N7NVOQA10 REPORT NUMBER: 03U2439-1 ISSUE DATE: JANUARY 09, 2004 SIERRA WIRELESS 13811 WIRELESS WAY RICHMOND, BC V6V 3A4 CANADA Prepared by COMPLIANCE CERTIFICATION SERVICES 561F MONTEREY ROAD, ROUTE 2 MORGAN HILL, CA 95037, USA TEL: (408) 463-0885 FAX: (408) 463-0888 REPORT NO: 03U2439-1 DATE: JANUARY 09, 2004 EUT: Tri-band (900/1800/1900MHz) Voq Smart Phone FCC ID: N7NVOQA10 Page 2 of 33 COMPLIANCE CERTIFICATION SERVICES DOCUMENT NO: CCSUP4031A 561F MONTEREY ROAD, MORGAN HILL, CA 95037 USA TEL: (408) 463-0885 FAX: (408) 463-0888 This report shall not be reproduced except in full, without the written approval of CCS. This document may be altered or revised by Compliance Certification Services personnel only, and shall be noted in the revision section of the document. TABLE OF CONTENT 1. TEST RESULT CERTIFICATION..........................................................................................3 2. EUT DESCRIPTION...............................................................................................................4 3. TEST METHODOLOGY.........................................................................................................4 4. TEST FACILITY.....................................................................................................................4 5. ACCREDITATION AND LISTING.........................................................................................4 6. MEASURING INSTRUMENT CALIBRATION......................................................................4 7. TEST SETUP, PROCEDURE AND RESULT..........................................................................5 7.1. SECTION 2.1046: RF POWER OUTPUT.............................................................................5 7.5. SECTION 2.1053: FIELD STRENGTH OF SPURIOUS RADIATION.................................13 7.6. RADIATED EMISSION - DIGITAL TEST........................................................................18 7.7. POWERLINE CONDUCTED EMISSION..........................................................................26 8. APENDIX...............................................................................................................................33 8.1. EXTERNAL & INTERNAL PHOTOS...............................................................................33 8.2. SCHEMATICS..................................................................................................................33 8.3. BLOCK DIAGRAM..........................................................................................................33 8.4. USER MANUAL..............................................................................................................33 REPORT NO: 03U2439-1 DATE: JANUARY 09, 2004 EUT: Tri-band (900/1800/1900MHz) Voq Smart Phone FCC ID: N7NVOQA10 Page 3 of 33 COMPLIANCE CERTIFICATION SERVICES DOCUMENT NO: CCSUP4031A 561F MONTEREY ROAD, MORGAN HILL, CA 95037 USA TEL: (408) 463-0885 FAX: (408) 463-0888 This report shall not be reproduced except in full, without the written approval of CCS. This document may be altered or revised by Compliance Certification Services personnel only, and shall be noted in the revision section of the document. 1. TEST RESULT CERTIFICATION COMPANY NAME: SIERRA WIRELESS INC., YW 13811 WIRELESS WAY RICHMOND, BC V6V 3A4 CANADA EUT DESCRIPTION: TRI-BAND (900/1800/1900MHz) Voq PROFESSIONAL PHONE MODEL NUMBER: Voq A10 DATE TESTED: JANUARY 06, 2004 TYPE OF EQUIPMENT INTENTIONAL RADIATOR EQUIPMENT TYPE LICENSED TX MODULE IN MOBILE APPLICATION MEASUREMENT PROCEDURE ANSI 63.4 / 2001, TIA/EIA 603 PROCEDURE CERTIFICATION FCC RULE CFR 47 PART 24 SUBPART E Compliance Certification Services, Inc. tested the above equipment for compliance with the requirement set forth in CFR 47, PART 24 Subpart E-Broadband PCS. The equipment in the configuration described in this report, shows the measured emission levels emanating from the equipment do not exceed the specified limit. Note: This document reports conditions under which testing was conducted and results of tests performed. This document may not be altered or revised in any way unless done so by Compliance Certification Services and all revisions are duly noted in the revisions section. Any alteration of this document not carried out by Compliance Certification Services will constitute fraud and shall nullify the document. Tested By: Released For CCS By: VIEN TRAN THU CHAN EMC TECHNICIAN EMC SUPERVISOR COMPLIANCE CERTIFICATION SERVICES COMPLIANCE CERTIFICATION SERVICES REPORT NO: 03U2439-1 DATE: JANUARY 09, 2004 EUT: Tri-band (900/1800/1900MHz) Voq Smart Phone FCC ID: N7NVOQA10 Page 4 of 33 COMPLIANCE CERTIFICATION SERVICES DOCUMENT NO: CCSUP4031A 561F MONTEREY ROAD, MORGAN HILL, CA 95037 USA TEL: (408) 463-0885 FAX: (408) 463-0888 This report shall not be reproduced except in full, without the written approval of CCS. This document may be altered or revised by Compliance Certification Services personnel only, and shall be noted in the revision section of the document. 2. EUT DESCRIPTION The EUT is an 800/1800/1900MHz Triband GSM/GPRS smart phone, and only 1900MHz band is operating (transmitting) in North America. It has an output power of 31.4dBm (EIRP), which is designed for the band…

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