N7NVOQA11Tri-band (850/1800/1900) Voq Cellular Phone

Explore your Voq TM user guide Beta Documentation Contents Draft D (Jan. 20, 2004) 3 7 Getting Started 8 What’s in the box? 8 Getting up and running 13 Knowing Your Phone 14 The VoqTM professional phone 15 Flip-open QWERTY thumbpad 16 Home screen 16 myVoqTM screen 16 Keypad 17 Joystick 17 Keys and buttons 19 Programs 20 Status icons 21 The Basics 22 Turning your phone on and off 22 Locking and unlocking the keypad 22 Setting the time and date 23 Using the Quick List 23 Entering text and numbers 24 Navigating menus using numbers 25 Navigating with the joystick 25 About myVoq 28 Using Secure Digital (SD) cards 29 Making and Answering Calls 30 Making calls 32 Voice dialing 35 Answering calls 37 Reviewing calls 39 Managing Your Personal Information 40 Managing your contacts 44 Using the calendar 45 Using tasks 46 Writing notes 49 E-mail and Messaging 50 Choosing your e-mail program 53 VoqMailTM Software 59 Creating Messages 63 Working with message folders 64 Viewing and responding to messages 68 Multimedia Messaging Service (MMS) 68 Instant messaging Voq User Guide4 2130324 73 Synchronizing Your Phone 74 Synchronizing your Voq phone 75 Getting started 77 Synchronizing remotely 81 Configuring Your Phone 82 Phone 84 Sounds 85 Profiles 86 Home screen 86 About 87 Accessibility 87 Beam 87 Certificates 88 Data connections 92 Date and time 92 Owner information 92 Power management 93 Regional settings 93 Voq software updates 95 Securing Your Phone 96 Keypad lock 96 Phone lock 97 SIM lock 97 PIN2 99 Browsing the Internet 100 Browsing the Internet 102 Customizing Internet Explorer 103 Playing Music, Games, and More 104 Playing audio and video files 106 Java MIDlet Manager 107 VoqTag indexes 108 Playing Solitaire 108 Playing Mount Voq 109 Using the calculator 110 Recording voice notes and memos 111 Using your phone as a modem 112 Adding programs 112 Removing programs 113 Remove Programs 115 VoqTM Accessories 116 Accessories 119 Accessory Kits 120 TTY Devices 121 Using the desktop cradle Contents Draft D (Jan. 20, 2004) 5 123 Keystrokes 124 QWERTY thumbpad key strokes 127 Regulatory, Safety, and Warranty In- formation 132 Voq User Guide6 2130324 1 Getting Started What’s in the box? Getting up and running Voq User Guide8 2130324 What’s in the box?Your box contains the following: • Voq TM handset • Battery • AC adapter/charger • Mono headset • Synchronization cable • Companion CD • Documentation:· Voq TM Pocket Reference · Voq TM User Guide (this guide) · Accessories fold-out If any items are missing, please contact your Voq dealer. Getting up and runningBefore you begin using your new Voq phone, prepare and test it by completing the following steps: 1 Insert your SIM card. 2 Install the battery. 3 Charge the battery (12 hour initial charge). 4 Make a call. 5 Send an SMS. 6 Set up synchronization. 7 Check out the “Top ten things to do next”. 1 Insert your SIM card Your service provider will provide you with a SIM (Subscriber Information Module) card that contains all your account information. Yo ur phone cannot function without this card. To install it: 1 Remove the SIM card from its packaging. 2 Lay the phone face down with the battery removed. 3 Position the SIM card with the gold contacts down and line it up with the SIM card outline on the phone. The cut corner of the card should point towards the ce nter of the phone. 4 Insert the SIM card under the two metal guides. 5 Gently push the SIM card until it slides snugly into place. Getting Started Draft D (Jan. 20, 2004) 9 2 Install the battery You cannot operate the phone without the battery even if the phone is attached to the AC adapter. 1 Insert the battery, bottom end first, into the opening on the back of the phone. 2 Lower the battery to the phone. Press the top of the battery until it clicks into place. To remove the battery: 1 Slide and hold the locking latch open. 2 With the latch open, pull the top of the battery away from the phone and lift out the battery. Note : Always turn off the phone using the Power button before you remove the battery. Otherwise you may lose e-mails and other data. 3 Charge the battery Note : The initial charge must last a minimum of 12 hours. You can use your phone while the battery is charging. If the battery is totally discharged when you plug in the AC adapter, it takes several minutes for the phone to start up. This is normal and ensures that the phone has sufficient power for reliable operation. 1 Plug the lead from the AC adapter into the bottom of the phone. 2 Insert the AC adapter plug into a power outlet. If required, use the plug adapter for your country. If you ordered the optional Premium Accessory Kit, you can also use the cradle to charge the battery. See “Using the desktop cradle” on page 121 . 3a During or after charging, set the correct date and time. This is crucial to the proper functioning of many applications. On the Home screen, press Start > Settings > More > Date and Time . Press any key to change AM/PM. Voq User Guide10 2130324 4 Make a call Try your new phone by making a phone call or by calling your voicemail box, if you have one.To call your wireless voicemail, press and hold the 1 key for two seconds. You do not need to press the button. For information about other call options, see “Making and Answering Calls” on page 29 . 5 Send an SMS 1 Flip open the QWERTY thumbpad. When you do, the phone displays the myVoq screen. 2 Start typing your message. 3 When you finish typing, press the Send SMS soft key, located just below the display screen under Send SMS . 4 In the Insert Contact screen, either:· type a phone number, the press Add . · type or choose a name from your contact list, then press Select . 5 Edit your message if necessary, the press Send . 1) Turn on the phone. 2) Dial the number. 4) To end, press the red button. 3) Press the green button. Getting Started Draft D (Jan. 20, 2004) 11 6 Set up synchronization You can synchronize your E-mail, Contacts, Calendar, and Tasks so that the …

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January 12, 2004 Federal Communications Commission Authorization and Standards Division 7435 Oakland Mills Road Columbia, M.D. 21046 To Whom It May Concern: Re: Confidentiality Request for FCC ID N7NVOQA10, N7NVOQA11 We hereby request that the documentation listed below, submitted with our application for certification, be withheld from public disclosure. This request is made under the provisions of Section 0.457(d) of the Commission’s Rules, and Section 552(b)(4) of the Freedom of Information Act. We cite trade secrets as the reason and purpose of the request. 1. Schematics 2. Block Diagram 3. Technicial Description 4. Tune Up Procedure Sincerely Ying Wang Senior RF Engineer

1 Mike Kuo From: Helen Zhao Sent: February032004Tuesday 5:13 PM To: Mike Kuo Cc: Claire Hoque; Steve Cheng; Sunny Shih Subject: RE: Sierra Wireless Inc., FCC ID:N7NVOQA11, AN04T3615 QA_A11.pdfSAR Report_03U2438-3 Revised.p... Hello Mike, Regarding Q1: The max. conducted output power reported during RF conducted tests in FCC ID:QIPMC46 are : GSM850:33dBm; GSM1900:29.7dBm. The max. RF conducted output power reported during SAR tests are: GSM850:31.8dBm; GSM1900:29.9dBm. The output power for GSM850 is lower than the one measured during EMC tests. Please explain the difference and redo the tests with max. output power as needed. A: Please see attached statement made by Sierra Wireless. They confirmed that the max output power of the final product will not exceed GSM850:31.8dBm; GSM1900:29.9dBm. Regarding Q2: The transmitting frequency for GSM850 listed in the page 2 of SAR test report is not correct. Please make necessary correction. and Q3: The liquid parameter listed on GSM1900 head plots do not agree with the head parameter listed in the SAR test report for measurement date:Jan.06. Please explain. A: They are typos. Attached please find the revised SAR report. See page 2 and Page 18. Best Regards, Helen

January 26, 2004 Federal Communications Commission Authorization and Standards Division 7435 Oakland Mills Road Columbia, MD 21046 RE: Application for FCC ID: N7NVOQA11 Dear Sir/Madam: Sierra Wireless, Inc. is submitting an application for FCC certification to our professional phone, model Voq A11 (FCC ID: N7NVOQA11). We declare that the Part 22/24 radio module used in this application is identical to the module certified under FCC ID: QIPMC46 per the definition in Section 2.908 of FCC rules. Please contact me if you have any questions or need further information regarding this application. Sincerely, Ying Wang Senior RF Engineer

Question #1: The max. conducted output power reported during RF conducted tests in FCC ID:QIPMC46 are : GSM850:33dBm; GSM1900:29.7dBm. The max. RF conducted output power reported during SAR tests are: GSM850: 31.8dBm; GSM1900: 29.9dBm. The output power for GSM850 is lower than the one measured during EMC tests. Please explain the difference and redo the tests with max. output power as needed. [Answer] The output power of the module (FCC ID: QIPMC46) was slightly adjusted for better efficiency. There is a coax cable connecting the module RF port and the A11 phone RF test connector, therefore the conducted power of the module is not the same as the one at the phone test connector. The peak conducted power of the A11 phone will not exceed 31.8 dBm in GSM850 band and 29.9 dBm in GSM1900 band.

A THIS DOCUMENT, SUBMITTED IN CONFIDENCE, CONTAINS PROPRIETARY INFORMATION WHICH SHALL NOT BE REPRODUCED OR TRANSFERRED TO OTHER DOCUMENTS OR DISCLOSED TO OTHERS OR USED FOR MANUFACTURING OR ANY OTHER PURPOSE WITHOUT WRITTEN PERMISSION OF SIERRA WIRELESS, INC. SIERRA WIRELESS TITLE DWG. NO.REV.SIZE SHEETOF (COPYRIGHT 2001) REVECO #DATEDRFTCHKAPPMFG 2100455 E ERWL LABEL, IMEI, REAR, VOQ, A11 11 25mm 32mm Corner radius 1.0 mm 10 15 20 5 51015202530 ||||||||||||||||||||||||||||||||||||||||| ||||||||||||||||||||||||||||||||||||||||| ||||||||||||||||||||||||||||||||||||||||| IMEI: 010101154863211 FSN: X04020100547010 0 0 Code 128 barcode of 15 digit IMEI Code 128 barcode of 15 digit FSN Static text IMEI: followed by phone IMEI Static text FSN: followed by phone FSN Label Material paper or polyester with flamability rating of V1 or better. Permenant adhesive. Label thickness 0.13 mm or less FCC ID: N7NVOQA11 IC: 2417C-VOQA11 SIERRA WIRELESS BBB Static text TABLE: 1 SKU PREFIX (CID) CID (Carrier ID Number) BARCODE FORMAT NNNNNNN XXX: YYYYYYYYYYYY Code 128 (default) 1100377 <null> blank <null> blank <null> blank Notes: 1. All Text 1 mm high unless otherwise noted or drawn. 2. All barcodes 2.5 mm high and in Code 128 format unless otherwise noted. 3. Refer to table 1 for Carrier ID codes per SKU. VOQ MODEL:A11 SKU: NNNNNNN MADE IN CHINA XXX: YYYYYYYYYYYYYY Barcode of Carrier ID # (CID). YYYYYYYYYYY See Table 1 SKU dependant Text Format XXX: YYYY.. See table 1 Static text except NNNNNNN = SKU of configuration Static text, except for BBB which is = to the batch version read out from the phone memory 1/26/2004 FCC logo graphics must be standard FCC logo as shown 2mm high

in accordance with the requirements of FCC Report and Order: ET Docket 93-62, and OET Bulletin 65 Supplement C for Tri-Bands (PCS/DCS/GSM) Smart Phone MODEL: Voq A11 FCC ID: N7NVOQA11 January 9, 2004 REPORT NO: 03U2438-3 Prepared for Sierra Wireless, Inc. 13811 Wireless Way, Richmond British Columbia V6V 3A4, Canada Prepared by COMPLIANCE CERTIFICATION SERVICES 561F MONTEREY ROAD, MORGAN HILL, CA 95037, USA TEL: (408) 463-0885 REPORT NO: 03U2438-3 DATE: January 9, 2004 FCC ID: N7NVOQA11 COMPLIANCE CERTIFICATION SERVICES Page: 2 of 36 This report shall not be reproduced except in full, without the written approval of CCS. This document may be altered or revised by Compliance Certification Services personnel only, and shall be noted in the revision section of the document. CERTIFICATE OF COMPLIANCE (SAR EVALUATION) DATES OF TEST: January 5, 6 and 9 2004 APPLICANT: Sierra Wireless, Inc. 13811 Wireless Way, Richmond British Columbia V6V 3A4, Canada MODEL: Voq A11 FCC ID: N7NVOQA11 DEVICE CATEGORY: PORTABLE DEVICES EXPOSURE CATEGORY: GENERAL POPULATION/UNCONTROLLED EXPOSURE Test Sample is a: Production unit Modulation type: GSM+GPRS Operating Mode: Maximum continuous output Tx Frequency: GSM850: 824.2 MHz to 848.8 MHz GSM1900: 1850.2 MHz to 1909.8 MHz Max. O/P Power: (Conducted/Peak) GSM850: 31.8 dBm (1 slot); 31.8 dBm (2 slots) GSM1900: 29.7 dBm (1 slot); 29.9 dBm (2 slots) Max. SAR (1g): GSM850: 0.333 mW/g @ Right head touched position 1.01 mW/g @ Body worn position (2 slots) GSM1900: 0.578 mW/g @ Left head tilted position 0.762 mW/g @ Body worn position (2 slots) Application Type: Certification FCC Rule Part(s): § 22.901(d) & 24E Note: This device contains GSM1800 function not operational in US territories. This report is only applicable for GSM850 and GSM1900 PCS band. This wireless portable device has been shown to be capable of compliance for localized specific absorption rate (SAR) for uncontrolled environment/general population exposure limits specified in ANSI/IEEE Std. C95.1-1992 and had been tested in accordance with the measurement procedures specified in FCC OET 65 Supplement C (released on 6/29/2001 see Test Report). I attest to the accuracy of data. All measurements reported herein were performed by me or were made under my supervision and are correct to the best of my knowledge and belief. I assume full responsibility for the completeness of these measurements and vouch for the qualifications of all persons taking them. Steve Cheng EMC Engineering Manager REPORT NO: 03U2438-3 DATE: January 9, 2004 FCC ID: N7NVOQA11 COMPLIANCE CERTIFICATION SERVICES Page: 3 of 36 This report shall not be reproduced except in full, without the written approval of CCS. This document may be altered or revised by Compliance Certification Services personnel only, and shall be noted in the revision section of the document. TABLE OF CONTENTS 1. EQUIPMENT UNDER TEST (EUT) DESCRIPTION....................................................................4 2. REQUIREMENTS FOR COMPLIANCE TESTING DEFINED BY THE FCC..................................4 3. DOSIMETRIC ASSESSMENT SETUP.........................................................................................4 3.1. MEASUREMENT SYSTEM DIAGRAM...............................................................................................................................5 3.2. SYSTEM COMPONENTS..................................................................................................................................................6 4. EVALUATION PROCEDURES....................................................................................................8 5. MEASUREMENT UNCERTAINTY.............................................................................................12 6. EXPOSURE LIMIT...................................................................................................................13 7. EUT ARRANGEMENT............................................................................................................14 8. MEASUREMENT RESULTS.....................................................................................................17 8.1. SIMULATING LIQUIDS PARAMETER CHECK.................................................................................................................17 8.2. SYSTEM PERFORMANCE CHECK.................................................................................................................................20 8.3. EUT TUNE-UP PROCEDURES......................................................................................................................................22 8.4. SAR MEASUREMENT RESULTS...................................................................................................................................23 9. EUT PHOTOS........................................................................................................................30 10. EQUIPMENT LIST & CALIBRATION STATUS..........................................................................34 11. REFERENCES........................................................................................................................35 12. ATTACHMENTS......................................................................................................................36 REPORT NO: 03U2438-3 DATE: January 9, 2004 FCC ID: N7NVOQA11 COMPLIANCE CERTIFICATION SERVICES Page: 4 of 36 This report shall not be reproduced except in full, without the written approval of CCS. This document may be altered or revised by Compliance Certification Services personnel only, and shall be noted in the revision section of the document. 1. EQUIPMENT UNDER TEST (EUT) DESCRIPTION The following is the information provided by the applicant. This device contains GSM1800 function not operational in US territories. This report is only applicable for GSM850 and GSM1900 PCS band. Type/Model No.: Voq A11 Series No.: S0312030000500J Modulation Type: G…

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Date/Time: 01/05/04 10:08:18 Test Laboratory: Compliance Certification Services D900V2SN108_010504 DUT: Dipole 900 MHz; Type: D900V2; Serial: 108 Program Name: System Performance Check at 900 MHz Ambient Temperature: 22.5 deg C; Liquid Temperature: 21.0 deg C Communication System: CW; Frequency: 900 MHz;Duty Cycle: 1:1 Medium: Head 900 MHz (σ = 0.9697 mho/m, ε r = 40.0639, ρ = 1000 kg/m 3 ) Phantom section: Flat Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(6.5, 6.5, 6.5); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 1; Type: SAM 1; Serial: 1185 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 d=15mm, Pin=250mW/Area Scan (7x9x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 56.4 V/m Power Drift = -0.1 dB Maximum value of SAR = 2.94 mW/g d=15mm, Pin=250mW/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 4.17 W/kg SAR(1 g) = 2.72 mW/g; SAR(10 g) = 1.74 mW/g Reference Value = 56.4 V/m Power Drift = -0.1 dB Maximum value of SAR = 2.93 mW/g 0 dB = 2.93mW/g Date/Time: 01/05/04 10:08:18 Test Laboratory: Compliance Certification Services D900V2SN108_010504 DUT: Dipole 900 MHz; Type: D900V2; Serial: 108 DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(6.5, 6.5, 6.5); Calibrated: 7/29/2003 z Sensor-Surface: 0mm (Fix Surface) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 1; Type: SAM 1; Serial: 1185 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 d=15mm, Pin=250mW/Z Scan (1x1x51): Measurement grid: dx=20mm, dy=20mm, dz=2mm Reference Value = 56.4 V/m Power Drift = -0.1 dB Maximum value of SAR = 2.7 mW/g Date/Time: 01/06/04 09:55:20 Test Laboratory: Compliance Certification Services D1800V2 SN294_010604 DUT: Dipole 1800 MHz; Type: D1800V2; Serial: 294 Program Name: System Performance Check at 1800 MHz Ambient Temperature: 22.5 deg C; Liquid Temperature: 21.0 deg C Communication System: CW; Frequency: 1800 MHz;Duty Cycle: 1:1 Medium: Head 1800 MHz (σ = 1.467 mho/m, ε r = 40.2784, ρ = 1000 kg/m 3 ) Phantom section: Flat Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 1; Type: SAM 1; Serial: 1185 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 d=10mm; Pin=250mW/Area Scan (7x7x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 89.7 V/m Power Drift = 0.0 dB Maximum value of SAR = 11.2 mW/g d=10mm; Pin=250mW/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 17.9 W/kg SAR(1 g) = 9.91 mW/g; SAR(10 g) = 5.18 mW/g Reference Value = 89.7 V/m Power Drift = 0.0 dB Maximum value of SAR = 11.2 mW/g 0 dB = 11.2mW/g Date/Time: 01/06/04 09:55:20 Test Laboratory: Compliance Certification Services D1800V2 SN294_010604 DUT: Dipole 1800 MHz; Type: D1800V2; Serial: 294 DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 0mm (Fix Surface) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 1; Type: SAM 1; Serial: 1185 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 d=10mm; Pin=250mW/Z Scan (1x1x51): Measurement grid: dx=20mm, dy=20mm, dz=2mm Reference Value = 89.7 V/m Power Drift = 0.0 dB Maximum value of SAR = 14.5 mW/g Date/Time: 01/09/04 14:17:34 Test Laboratory: Compliance Certification Services D1800V2 SN294_010904 DUT: Dipole 1800 MHz; Type: D1800V2; Serial: 294 Program Name: System Performance Check at 1800 MHz Ambient Temperature: 22.5 deg C; Liquid Temperature: 21.0 deg C Communication System: CW; Frequency: 1800 MHz;Duty Cycle: 1:1 Medium: Head 1800 MHz (σ = 1.457 mho/m, ε r = 40.3072, ρ = 1000 kg/m 3 ) Phantom section: Flat Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 1; Type: SAM 1; Serial: 1185 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 d=10mm; Pin=250mW/Area Scan (7x7x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 89.8V/m Power Drift = 0.0 dB Maximum value of SAR = 11.1 mW/g d=10mm; Pin=250mW/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 17.8 W/kg SAR(1 g) = 9.84 mW/g; SAR(10 g) = 5.15 mW/g Reference Value = 89.8 V/m Power Drift = 0.0 dB Maximum value of SAR = 11.1 mW/g 0 dB = 11.1mW/g Date/Time: 01/09/04 14:17:34 Test Laboratory: Compliance Certification Services D1800V2 SN294_010904 DUT: Dipole 1800 MHz; Type: D1800V2; Serial: 294 DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 0mm (Fix Surface) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 1; Type: SAM 1; Serial: 1185 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 d=10mm; Pin=250mW/Z Scan (1x1x51): Measurement grid: dx=20mm, dy=20mm, dz=2mm Reference Value = 89.8 V/m Power Drift = 0.0 dB Maximum value of SAR = 14.4 mW/g

Date/Time: 01/05/04 15:22:30 Test Laboratory: Compliance Certification Services 1_L-Touch DUT: Sierra Wireless; Type: Voq A11; Serial: S0312030000500J Program Name: Left Head Ambient Temperature: 22.5 deg C; Liquid Temperature: 21.0 deg C Communication System: GSM850; Frequency: 824.2 MHz;Duty Cycle: 1:8 Medium: Head 835 MHz (σ = 0.914 mho/m, ε r = 41.5347, ρ = 1000 kg/m 3 ) Phantom section: Left Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(6.5, 6.5, 6.5); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Touch position, Low/Area Scan (7x11x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 13.8 V/m Power Drift = 0.1 dB Maximum value of SAR = 0.324 mW/g Touch position, Low/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 0.398 W/kg SAR(1 g) = 0.308 mW/g; SAR(10 g) = 0.224 mW/g Reference Value = 13.8 V/m Power Drift = 0.1 dB Maximum value of SAR = 0.327 mW/g Date/Time: 01/05/04 12:08:38 Test Laboratory: Compliance Certification Services 1_L-Touch DUT: Sierra Wireless; Type: Voq A11; Serial: S0312030000500J Program Name: Left Head Ambient Temperature: 22.5 deg C; Liquid Temperature: 21.0 deg C Communication System: GSM850; Frequency: 836.2 MHz;Duty Cycle: 1:8 Medium: Head 835 MHz (σ = 0.914 mho/m, ε r = 41.5347, ρ = 1000 kg/m 3 ) Phantom section: Left Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(6.5, 6.5, 6.5); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Touch position, Middle/Area Scan (7x11x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 13.9 V/m Power Drift = 0.0 dB Maximum value of SAR = 0.320 mW/g Touch position, Middle/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 0.402 W/kg SAR(1 g) = 0.308 mW/g; SAR(10 g) = 0.223 mW/g Reference Value = 13.9 V/m Power Drift = 0.0 dB Maximum value of SAR = 0.325 mW/g Date/Time: 01/05/04 15:01:12 Test Laboratory: Compliance Certification Services 1_L-Touch DUT: Sierra Wireless; Type: Voq A11; Serial: S0312030000500J Program Name: Left Head Ambient Temperature: 22.5 deg C; Liquid Temperature: 21.0 deg C Communication System: GSM850; Frequency: 848.8 MHz;Duty Cycle: 1:8 Medium: Head 835 MHz (σ = 0.914 mho/m, ε r = 41.5347, ρ = 1000 kg/m 3 ) Phantom section: Left Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(6.5, 6.5, 6.5); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Touch position, High/Area Scan (7x11x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 14.4 V/m Power Drift = -0.0 dB Maximum value of SAR = 0.349 mW/g Touch position, High/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 0.434 W/kg SAR(1 g) = 0.332 mW/g; SAR(10 g) = 0.240 mW/g Reference Value = 14.4 V/m Power Drift = -0.0 dB Maximum value of SAR = 0.351 mW/g Date/Time: 01/05/04 15:01:12 Test Laboratory: Compliance Certification Services 1_L-Touch DUT: Sierra Wireless; Type: Voq A11; Serial: S0312030000500J DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(6.5, 6.5, 6.5); Calibrated: 7/29/2003 z Sensor-Surface: 0mm (Fix Surface) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Touch position, High/Z Scan (1x1x51): Measurement grid: dx=20mm, dy=20mm, dz=2mm Reference Value = 14.4 V/m Power Drift = -0.0 dB Maximum value of SAR = 0.331 mW/g Date/Time: 01/05/04 12:32:42 Test Laboratory: Compliance Certification Services 2_L-Tilt DUT: Sierra Wireless; Type: Voq A11; Serial: S0312030000500J Program Name: Left Head Ambient Temperature: 22.5 deg C; Liquid Temperature: 21.0 deg C Communication System: GSM850; Frequency: 836.2 MHz;Duty Cycle: 1:8 Medium: Head 835 MHz (σ = 0.914 mho/m, ε r = 41.5347, ρ = 1000 kg/m 3 ) Phantom section: Left Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(6.5, 6.5, 6.5); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Tilt position, Middle/Area Scan (7x11x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 10.8 V/m Power Drift = -0.0 dB Maximum value of SAR = 0.120 mW/g Tilt position, Middle/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 0.157 W/kg SAR(1 g) = 0.117 mW/g; SAR(10 g) = 0.085 mW/g Reference Value = 10.8 V/m Power Drift = -0.0 dB Maximum value of SAR = 0.124 mW/g Date/Time: 01/05/04 12:32:42 Test Laboratory: Compliance Certification Services 2_L-Tilt DUT: Sierra Wireless; Type: Voq A11; Serial: S0312030000500J DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(6.5, 6.5, 6.5); Calibrated: 7/29/2003 z Sensor-Surface: 0mm (Fix Surface) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Tilt position, Middle/Z Scan (1x1x51): Measurement grid: dx=20mm, dy=20mm, dz=2mm Reference Value = 10.8 V/m Power Drift = -0.1 dB Maximum value of SAR = 0.105 mW/g Date/Time: 01/05/04 14:12:14 Test Laboratory: Compliance Certification Services 3_R-Touch DUT: Sierra Wireless; Type: Voq A11; Serial: S0312030000500J Program Name: Right Head Ambient Temperature: 22.5 d…

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Date/Time: 01/06/04 11:29:00 Test Laboratory: Compliance Certification Services 1_L-Touch DUT: Sierra Wireless; Type: Voq A11; Serial: S0312030000500J Program Name: Left Head Ambient Temperature: 22.5 deg C; Liquid Temperature: 21.0 deg C Communication System: GSM1900; Frequency: 1874.2 MHz;Duty Cycle: 1:8 Medium: Head 1900MHz (σ = 1.3947 mho/m, ε r = 41.03, ρ = 1000 kg/m 3 ) Phantom section: Left Section DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 4mm (Mechanical Surface Detection) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Touch position, Middle/Area Scan (7x11x1): Measurement grid: dx=15mm, dy=15mm Reference Value = 16.5 V/m Power Drift = -0.0 dB Maximum value of SAR = 0.358 mW/g Touch position, Middle/Zoom Scan (5x5x7)/Cube 0: Measurement grid: dx=7.5mm, dy=7.5mm, dz=5mm Peak SAR (extrapolated) = 0.514 W/kg SAR(1 g) = 0.328 mW/g; SAR(10 g) = 0.201 mW/g Reference Value = 16.5 V/m Power Drift = -0.0 dB Maximum value of SAR = 0.351 mW/g Date/Time: 01/06/04 11:30:24 Test Laboratory: Compliance Certification Services 1_L-Touch DUT: Sierra Wireless; Type: Voq A11; Serial: S0312030000500J DASY4 Configuration: z Probe: ES3DV2 - SN3021; ConvF(5.1, 5.1, 5.1); Calibrated: 7/29/2003 z Sensor-Surface: 0mm (Fix Surface) z Electronics: DAE3 Sn427; Calibrated: 2/4/2003 z Phantom: SAM 2; Type: SAM 2; Serial: 1050 z Measurement SW: DASY4, V4.1 Build 47; Postprocessing SW: SEMCAD, V1.8 Build 62 Touch position, Middle/Z Scan (1x1x51): Measurement grid: d…

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