O2K-TRM915Smartfall Blue Pendant

Vibrating-Blue The intelligent pendant with tactile feedback & Bluetooth LE capabilities User Guide 2 Contents Intended use 3 What is Vibrating Blue? 4 What is in the box? 5 Before first use 5 Wearing the Vibrating Blue ... 6 ... on a neck chain “Recommended” ................................... 8 ... as a brooch/clipped to clothing ....................................... 9 ... on a belt................................................................................... 10 How it works 10 Manual alarm operation 11 Taking care of Vibrating Blue 11 Cleaning ....................................................................................... 12 Spares and accessories 12 Battery replacement 13 To replace the battery ............................................................ 14 Frequently asked questions 15 Troubleshooting 16 Specifications 17 Technical information 17 3 Intended use This device is intended to enable a user in a non- medical setting to request assistance by providing a method of activating their home base unit, from within the operating range, in the event of a potential medical emergency. (Also has inbuilt Blue tooth functions for further enhancement if required – Please refer to supplier for this extra capability if required)  Please read this user guide carefully 4 What is Vibrating Blue? Your Vibrating Blue is an intelligent pendant. Like other pendants, it allows you to press a help button to generate an alarm call when you need help. The Vibrating Blue also provides user confidence by vibrating when your alarm transmission is received by the home base unit. Help Button Status LED Neck chain attachment point Battery cover 5 What is in the package? The package contains this user guide, a Vibrating Blue pendant and a neck chain. Vibrating Blue pendant Neckchain Before first use Ensure the Vibrating Blue is programmed correctly to your home base unit. To test this, press the help button and ensure that it generates an alarm call to the monitoring center. Tell the monitoring centre that you are making a test call and follow their instructions. 6  It is important to test the Vibrating Blue in all the areas of your home, including the bathroom, basement and garage. Environmental conditions such as furnishings, building structure, presence of moisture or liquid may affect the range of the Vibrating Blue. A help call will NOT be initiated if the Vibrating Blue is activated while out of range of the home base unit. If the Vibrating Blue is not programmed correctly, please contact your supplier. Wearing the Vibrating Blue ... Your Vibrating Blue will have been setup with a specific wearing accessory. Once setup you should not change the wearing accessory without contacting your supplier. The correct wearing positions for the different wearing accessories available are shown on the following pages. 7  Wearing the Vibrating Blue in line with this guide is important as it helps to ensure it is in the best position to activate while also helping to reduce the chance of incorrect activations.  Please remember to wear your Vibrating Blue at all times when you are at home, including in the shower or bath. You may also wear your Vibrating Blue in bed. This will help to ensure the Vibrating Blue is at hand if you require it at night. WARNING – if you wear the Vibrating Blue under your clothing ensure you do not restrict access to the help button. 8 ... on a neck chain “Recommended” A neck chain is provided which may be adjusted to ensure the Vibrating Blue is worn within easy reach. Avoid adjusting the length of the chain each time you put the Vibrating Blue on. WARNING – only use the neck chain supplied with the Vibrating Blue as it includes safety break links to reduce the risk of entanglement or injury. 9 Taking off/Putting on Vibrating Blue Avoid trying to adjust the length of the neck chain each time you take off or put on Vibrating Blue. ... as a brooch/clipped to clothing Although not recommended (Should always be around the neck if possible) Vibrating Blue can be worn in either of these orientations using any type of clothing clip or safety pin in order to clip it to the top of a shirt pocket or to shirt/blouse openings etc.  The Vibrating Blue should be worn at chest height when using a clothing clip. 10 ... on a belt If any type of belt clip is used (Not Supplied) please ensure that the belt clip is fixed to firmly hold the Vibrating Blue in place.  Test the Vibrating Blue monthly by pressing the help button.  Regularly check the status LED on the Vibrating Blue (see page 17). How it works Vibrating Blue is a simple to use device that includes a help button to enable you to generate a call for help if you require assistance or fall. 11 Alarm operation 1) Press the help button on the Vibrating Blue to generate a call for help. 2) The red LED indicates the Vibrating Blue is sending an alarm call. 3) If the red LED flashes, the Vibrating Blue is still sending an alarm call, but is also indicating to you that the battery needs to be replaced (see battery replacement). 4) The Vibrating Blue will vibrate briefly after the alarm has been received by the Home Base Unit. Taking care of Vibrating Blue  Your Vibrating Blue is water resistant and should be worn at all times including in the Help button 12 shower and bath. When wearing in the bath you should avoid submerging the Vibrating Blue in water for more than a minute.  If Vibrating Blue does get wet, dry it gently using a soft towel being careful not to press the help button. If you do press the help button by accident, don’t worry, just inform the operator. They will be happy to hear from you and it will act as a useful test of the system. Cleaning If required, Vibrating Blue may be cleaned periodically with a damp cloth and mild detergent or an alcohol wipe. Spares and accessories The following replacement parts are available. Please contact your supplier for more details. -Battery (CR2430) -Battery cover 13 Battery repla…

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Smartfall-Blue The intelligent pendant with auto fall detection & blue tooth LE capabilities User Guide 2 Contents Intended use 3 What is Smartfall-Blue 4 Contents 5 Before first use 6 Wearing the Smartfall... 7 ... on a chain ...................................................................... 8 ... as a brooch/clipped to clothing ........................... 9 ... on a belt ....................................................................... 10 Important things to remember 11 How it works 12 Manual alarm operation 12 What happens if you fall 13 Cancelling an automatic fall alarm 14 Taking care of the SmartFall 15 Cleaning ............................................................................ 16 Spares and accessories 16 Battery replacement 17 To replace the battery ................................................. 18 Frequently asked questions 19 Test Conditions 23 Troubleshooting 23 Specifications 25 Technical information 25 3 Intended use This device is intended to enable a user in a non- medical setting to request assistance by providing a method of activating their home base unit, from within the operating range, in the event of a potential medical emergency. The device also provides an additional automatic request for assistance to the home base unit if it detects that the user has fallen while wearing it on a neck cord, clipped to the chest or on a belt clip using the wearing options provided. (Also has inbuilt Blue tooth functions for further enhancement if required – Please refer to supplier for this extra capability if required)  Please read this user guide carefully 4 What is the Smartfall? Your Smartfall is an intelligent pendant. Like other pendants, it allows you to press a help button to generate an alarm call when you need help. The Smartfall also provides an added layer of protection by automatically generating a call for assistance if a fall is detected and you are unable to push the help button. Help Button Status LED Neck chain attachment point Battery cover 5 What is in the box? The box contains this user guide, a Smartfall intelligent pendant and neck chain, Smartfall intelligent pendant Neckchain 6 Before first use Ensure the Smartfall is programmed correctly to your home base unit. To test this, press the help button and ensure that it generates an alarm call to the monitoring center. Tell the monitoring centre that you are making a test call and follow their instructions.  It is important to test the Smartfall in all the areas of your home, including the bathroom, basement and garage. Environmental conditions such as furnishings, building structure, presence of moisture or liquid may affect the range of the Smartfall. A help call will NOT be initiated if the Smartfall is activated while out of range of the home base unit. If the Smartfall is not programmed correctly, please contact your supplier. 7 Wearing the Smartfall ... Your Smartfall will have been setup with a specific wearing accessory. Once setup you should not change the wearing accessory without contacting your supplier. The correct wearing positions for the different wearing accessories available are shown on the following pages.  Wearing the Smartfall in line with this guidance is important as it helps to ensure it is in the most optimum position to detect falls while also helping to reduce the chance of incorrect activations.  Please remember to wear your Smartfall at all times when you are at home, including in the shower or bath. You may also wear your Smartfall in bed. This will help to ensure the Smartfall is at hand if you require it at night. However it may not detect a fall from a lying position in bed to the floor. 8 WARNING – if you wear the Smartfall under your clothing ensure you do not restrict access to the help button. ... on a neck chain “Recommended” A neck chain is provided which may be adjusted to ensure the Smartfall is worn at the same height as your sternum and at least one metre [3 ft.] from floor level. Avoid adjusting the length of the chain each time you put the Smartfall on. Tip - Clipping it to clothing using any brooch/clothing type clip while worn on a neck cord may also help to reduce false alerts. 9 WARNING – only use the neck chain supplied with the Smartfall as it includes safety break links to reduce the risk of entanglement or injury. Taking off/Putting on the Smartfall Avoid trying to adjust the length of the neck chain each time you take off/put on the Smartfall. ... as a brooch/clipped to clothing Although not recommended (Should always be around the neck if possible) the Smartfall can be worn in either of these orientations using any type of clothing clip or safety pin in order to clip it to the top of a shirt pocket or to shirt/blouse openings etc. 10  The Smartfall must be worn at chest height and at least one metre [3 ft.] from the floor when using a clothing clip. ... on a belt If any type of belt clip is used (Not Supplied) please ensure that the belt clip is fixed to firmly hold the Smartfall in place.  The Smartfall must be worn at waist height and at least 0.8 metres [2ft 8in] from the floor. 11 Important things to remember  Remember, the Smartfall will only detect a fall if you are wearing it.  Due to the wide variety and type of falls, some falls may not be detected. For example, a slow gradual slide out of a chair is unlikely to be detected as a fall. In the event of a fall you should always try to press the help button on the Smartfall.  The Smartfall must be worn in accordance with the wearing instructions, do not change the wearing option once your preferred method has been chosen.  If you fall and the fall is detected but you cannot press the help button, the Smartfall will generate a call for assistance within 10 seconds.  Test the Smartfall monthly by pressing the help button.  Regularly check the status LED on the Smartfall (see page 26). 12 How it works The Smartfall is a simple to use device that includes a help button …

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www.ness.com.au Ness Corporation Pty Ltd ABN 28 069 984 372 Private Bag 23 Seven Hills NSW 1730 Australia Ph +61 2 8825 9222 Fax +61 2 9838 8508 Email: [email protected] Sydney Melbourne Brisbane Adelaide Perth 4 / 167 Prospect Hwy 4 / 56 Norcal Rd 3 / 471 Lytton Rd Unit 1 / 22 Ware Street 1 / 567 Newcastle St Seven Hills NSW 2147 Nunawading VIC 3131 Morningside QLD 4170 Thebarton SA 5031 West Perth WA 6005 Phone 02 8825 9222 Phone 03 9875 6400 Phone 07 3399 4910 Phone 08 8152 0000 Phone 08 9328 2511 Fax 02 9674 2520 Fax 03 9875 6422 Fax 07 3217 9711 Fax 08 8152 0100 Fax 08 9227 7073 [email protected] [email protected] [email protected] [email protected] [email protected] Date: October 29,2020 Timco Engineering, Inc. 849 N.W. State Road 45 P.O. Box 370 Newberry, FL 32669 SUBJECT: Application(s) for Certification for FCC ID: O2K-TR915, O2K-TRM915 IC: 2290B-TR915, 2290B-TRM915 To Whom It May Concern: We, the undersigned, hereby authorize Sharon Hoffman at TIMCO ENGINEERING, INC. on our behalf, to apply for certification on our equipment referenced above. Any and all acts carried out by TIMCO ENGINEERING, INC. on our behalf shall have the same effect as acts of our own. This is to advise that we are in full compliance with the Anti- Drug Abuse Act. We, the applicant, are not subject to a denial of federal benefits pursuant to Section 5301 of the Anti-Drug Act of 1988, 21 USC853a, and no party to the application is subject to a denial of federal benefits pursuant to that section. Regards, John Circosta Technical Manager Tel: +61-2-8825-9222 Fax: +61-9674-2520 Email: [email protected]

www.ness.com.au Ness Corporation Pty Ltd ABN 28 069 984 372 Private Bag 23 Seven Hills NSW 1730 Australia Ph +61 2 8825 9222 Fax +61 2 9838 8508 Email: [email protected] Sydney Melbourne Brisbane Adelaide Perth 4 / 167 Prospect Hwy 4 / 56 Norcal Rd 3 / 471 Lytton Rd Unit 1 / 22 Ware Street 1 / 567 Newcastle St Seven Hills NSW 2147 Nunawading VIC 3131 Morningside QLD 4170 Thebarton SA 5031 West Perth WA 6005 Phone 02 8825 9222 Phone 03 9875 6400 Phone 07 3399 4910 Phone 08 8152 0000 Phone 08 9328 2511 Fax 02 9674 2520 Fax 03 9875 6422 Fax 07 3217 9711 Fax 08 8152 0100 Fax 08 9227 7073 [email protected] [email protected] [email protected] [email protected] [email protected] Federal Communications Commission Authorization and Evaluation Division Confidentiality Request regarding application for certification of FCC ID: O2K-TRM915 Pursuant to Sections 0.457 and 0.459 of the Commission’s Rules, we hereby request confidential treatment of information accompanying this application as outlined below: Exhibit Type Schematic Diagram Block Diagram Circuit Description The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that pursuant to Section 0.457 of the Rules, disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely, Mr John Circosta Technical Manager Ness Corporation Pty Ltd 31-October-2020

Applicant: Ness Corporation Pty. Ltd. FCC ID: O2K-TRM915 IC : 2290B-TRM915 EXTERNAL PHOTOS

Applicant: Ness Corporation Pty. Ltd. FCC ID: O2K-TRM915 IC : 2290B-TRM915 Label location

Dec 20 SMARTLINK Model IC:2290B-TRM915 FCC:O2K-TRM915 TRMBF915 TXID: F39AB123

Dec 20 SMARTLINK Model IC:2290B-TRM915 FCC:O2K-TRM915 TRMBV915 TXID: F3AAB123

Applicant: Ness Corporation Pty. Ltd. FCC ID: O2K-TRM915 IC : 2290B-TRM915 INTERNAL PHOTOS

Timco Test Report # TR_3456-20_FCC_MPE_1 Revision: 1 Issue Date: September 24, 2020 Final Test Date: September 23, 2020 An IIA Company Te s t Report - FCC PART 1.1310 / MPE Prepared For: Ness Corporation Pty. Ltd. Approved for Release By: Signature: Name & Title: Bruno Clavier, General Manager Date of Signature (YYYY-MM-DD): 2020-10 -02 This test report shall not be reproduced except in full without the written and signed permission of Timco Engineering Inc. (IIA). This test report relates only to the items tested as identified and is not valid for any subsequent changes or modifications made to the equipment under test. Timco Engineering, Inc., an IIA Company 849 NW State Road 45, Newberry, Florida 32669 (352) 472-5500 / [email protected] Page 2 of 10 This test report shall not be reproduced except in full without the written and signed permission of Timco Engineering Inc. (IIA). Table of Contents 1. CUSTOMER INFORMATION ........................................................................................................................................................................... 3 2. LOCATION OF TESTING ................................................................................................................................................................................. 3 2.1 TEST LABORATORY .................................................................................................................................................................................................... 3 2.2 TESTING WAS PERFORMED, REVIEWED BY ................................................................................................................................................................4 3. TEST SAMPLE(S) (EUT/DUT) ........................................................................................................................................................................... 5 3.1 DESCRIPTION OF THE EUT ........................................................................................................................................................................................ 5 4. TEST METHODS & APPLICABLE REGULATORY LIMITS ............................................................................................................................ 6 4.1 TEST METHODS/STANDARDS/GUIDANCE: ............................................................................................................................................................... 6 4.1.1 FCC Limits for Maximum Permissible Exposure (MPE) .................................................................................................................. 6 4.2 EQUATIONS................................................................................................................................................................................................................ 7 5. RF EXPOSURE RESULTS .................................................................................................................................................................................. 8 6. HISTORY OF TEST REPORT CHANGES ........................................................................................................................................................ 9 Timco Engineering, Inc., an IIA Company 849 NW State Road 45, Newberry, Florida 32669 (352) 472-5500 / [email protected] Page 3 of 10 This test report shall not be reproduced except in full without the written and signed permission of Timco Engineering Inc. (IIA). 1. Customer Information Applicant: Ness Corporation Pty. Ltd. Address: 4/167 Prospect Highway Seven Hills, Sydney NSW 2147 2. Location of Testing 2.1 Test Laboratory Timco Engineering Inc. is a subsidiary of Industrial Inspection & Analysis, Inc. (“IIA”). Testing was performed at Timco’s permanent laboratory located at 849 NW State Road 45, Newberry, Florida 32669 FCC test firm # 578780 FCC Designation # US1070 FCC site registration is under A2LA certificate # 0955.01 ISED Canada test site registration # 2056A EU Notified Body # 1177 For all designations see A2LA scope # 0955.01 Timco Engineering, Inc., an IIA Company 849 NW State Road 45, Newberry, Florida 32669 (352) 472-5500 / [email protected] Page 4 of 10 This test report shall not be reproduced except in full without the written and signed permission of Timco Engineering Inc. (IIA). 2.2 Testing was performed, reviewed by Dates of Testing: September 2 1 - 23, 2020 Signature: Name & Title: Franklin Rose, EMC Specialist Date of Signature (YYYY-MM-DD): 2020-09-24 Signature: Name & Title: Tim Royer, EMC Engineer Date of Signature (YYYY-MM-DD): 2020-09-24 Timco Engineering, Inc., an IIA Company 849 NW State Road 45, Newberry, Florida 32669 (352) 472-5500 / [email protected] Page 5 of 10 This test report shall not be reproduced except in full without the written and signed permission of Timco Engineering Inc. (IIA). 3. Test Sample(s) (EUT/DUT) The test sample was received: June 12, 2020 3.1 Description of the EUT A description as well as unambiguous identification of the EUT(s) tested. Where more than one sample is required for technical reasons (such as the use of connected units for the purpose of conducted output power testing where the product units will have integral antennas), each specific test shall identify which unit was tested. Identification FCC ID: O2K-TRM915 Brief Description Smartfall Blue Pendant Type of Modular n/a Model(s) # TRMBF915, TRMBV915 Trade name Smartfall Blue Pendant, Vibrating Blue Pendant Firmware version 1.0 Software version n/a Serial Number n/a Technical Characteristics Technology DSS/FHSS Frequency Range 903 – 927 MHz RF O/P Power (Max.) 7.89 dBm Modulation GFSK Bandwidth & Emission Class 269.79 kHz, F1D Number of Channels 25 Duty Cycle 13.54% Antenna Type Integrated Antenna Gain (for each ant.) 0 dBi Antenna Connector N/A Voltage Rating (AC or Batt.) Battery 1.5 V Antenna Character…

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Timco Test Report # TR_3456-20_FCC_15.247_2 Revision: 2 Issue Date: September 24, 2020 Final Test Date: September 23, 2020 An IIA Company Te s t Report - FCC PART 15.247 Prepared For: Ness Corporation Pty. Ltd. Approved for Release By: Signature: Name & Title: Bruno Clavier, General Manager Date of Signature (YYYY-MM-DD): 2020-09-24 This test report shall not be reproduced except in full without the written and signed permission of Timco Engineering Inc. (IIA). This test report relates only to the items tested as identified and is not valid for any subsequent changes or modifications made to the equipment under test. Timco Engineering, Inc., an IIA Company 849 NW State Road 45, Newberry, Florida 32669 (352) 472-5500 / [email protected] Page 2 of 37 This test report shall not be reproduced except in full without the written and signed permission of Timco Engineering Inc. (IIA). Table of Contents 1. CUSTOMER INFORMATION ....................................................................................................................................................................................................................... 3 1.1 T EST RESULT SUMMARY ........................................................................................................................................................................................................................................... 3 2. LOCATION OF TESTING ............................................................................................................................................................................................................................. 5 2.1 T EST LABORATORY ................................................................................................................................................................................................................................................... 5 2.2 T ESTING WAS PERFORMED, REVIEWED BY ................................................................................................................................................................................................................ 5 3. TEST SAMPLE(S) (EUT/DUT) ....................................................................................................................................................................................................................... 6 3.1 D ESCRIPTION OF THE EUT ....................................................................................................................................................................................................................................... 6 3.2 C ONFIGURATION OF EUT ........................................................................................................................................................................................................................................ 7 3.3 T EST SETUP OF EUT................................................................................................................................................................................................................................................. 7 4. TEST METHODS & APPLICABLE REGULATORY LIMITS .......................................................................................................................................................................... 8 4.1 T EST METHODS/STANDARDS/GUIDANCE: ............................................................................................................................................................................................................... 8 4.2 A PPLIED LIMITS AND REGULATORY LIMITS: ............................................................................................................................................................................................................. 8 5. MEASUREMENT UNCERTAINTY ................................................................................................................................................................................................................ 8 6. ENVIRONMENTAL CONDITIONS .............................................................................................................................................................................................................. 8 6.1 T EMPERATURE & HUMIDITY ..................................................................................................................................................................................................................................... 8 7. LIST OF TEST EQUIPMENT AND TEST FACILITY ...................................................................................................................................................................................... 9 7.1 L IST OF TEST EQUIPMENT ........................................................................................................................................................................................................................................ 9 8. TEST RESULTS ............................................................................................................................................................................................................................................. 10 8.1 H OPPING CHARACTERISTICS ................................................................................................................................................................................................................................... 11 8.1.1 Hopping Channel Occupancy Time ................................................................................................................................................................................................. 11 8.1.2 Carrier Frequency Separation Plot ..............................................…

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ANNEX B – Test Setup Photograph Exhibit Ness Corporation Pty. Ltd. Model: TRMBF915, TRMBV915 FCC ID: O2K-TRM915 Radiated Testing, Table Setup Radiated Testing, Above 1 GHz