P9OQ1864-BTNOperator button for activating of Tensator Q1864 queue forwarding system

For more information Call: +44 (0) 1908 684777 Fax: +44 (0) 1908 684700 [email protected] www.tensator.com SLQ3000 Wireless Operators Guide Equipment Server/Hub RF Button CTRX Pictures may vary slightly for supplied product. 1 Product Description Close Position Manual Calling Close Position Function Press down and release both buttons together to close the position; causes the PDU to display the closed sign for the specific position. CALL FORWARD VOICE A The call forward button will call a customer forward to the position using the first voice option. CALL FORWARD VOICE B The call forward button will call a customer forward to the position using the second voice option. LED Indicators LED 2 Reserved for feature use. LED 1 Red – Button pressed and waiting response. Green – Got reply to button press. Red Flashing – Low battery warning. For more information Call: +44 (0) 1908 684777 Fax: +44 (0) 1908 684700 [email protected] www.tensator.com T01150 - Wireless Operation v2 - Issue 2 JA 16/7/2010 RF Button Issues With both LEDs at top of unit, does the left LED light? Does LED light go red and stay red until it goes out? Does LED light go red and change to green until it goes out? Yes Yes The battery maybe too low. Replace by unscrewing the back cover, unclipping the battery and replacing with a new 9V battery. No Did changing the battery help?The unit maybe faulty.No No Please call technical support. No Are all other buttons doing the same thing? Yes Likely to be a configuration issue or button is faulty. Go to 3 Yes Go to 2 Are all other buttons doing the same thing? Yes No No Trouble Shooting For more information Call: +44 (0) 1908 684777 Fax: +44 (0) 1908 684700 [email protected] www.tensator.com T01150 - Wireless Operation v2 - Issue 2 JA 16/7/2010 RF Button Issues – Continued 2 Is CDU screen on? Does the CDU display a call for the button being pressed? Does the audio call play? Yes Yes Button appears to be working. Please call technical support if there is still an issue. Yes Try turning on the CDU screen, either from a power button or check the mains connection. Did this help? Check the monitor is connected to the hub and that the monitor is on. Try to re-booting the hub by pressing the sliver button on the front of the unit and wait for it to shutdown. (The blue LED will go off.) Turn the hub on again using the sliver button. Did this help? No No Please call technical support. No No Check that speakers are connected to the hub and that if the speakers have external power that the power is connected and switched on. Did this help? No No For more information Call: +44 (0) 1908 684777 Fax: +44 (0) 1908 684700 [email protected] www.tensator.com T01150 - Wireless Operation v2 - Issue 2 JA 16/7/2010 RF Button Issues – Continued 3 Check the hub to see if the blue light is on at the front of the unit. Is there a blue light? Press the sliver button on the front of the hub. Does the hub start? I.e Has the blue light come on? Check that the hub’s PSU is connected and that the PDU is plugged into the mains. Is the green light lit on the hub’s PSU? No No Yes Wait until the hub has finished loading i.e. the background movie is displayed on the main call forward screen. Try the button again. If it still does not work then go back to the start of the RF button help chart. Yes Check that the CTRX (receiver unit) is connected into the hub. This connects via a standard USB cable. The unit is also powered over the USB connection. If the unit is not connected please connect it and wait about 5 seconds. Are the buttons working now? Yes The power socket may not be functioning correctly. Please call technical support. No There maybe a configuration problem. No For more information Call: +44 (0) 1908 684777 Fax: +44 (0) 1908 684700 [email protected] www.tensator.com T01150 - Wireless Operation v2 - Issue 2 JA 16/7/2010 Please report all faults to Tensator Technical Services.

FCC TCF Q1864 BTN.doc Page 6 of 9 4.0 FCC Certification 4.1 FCC CFR 47 Part 15 Compliance is demonstrated in TUV Test report 75907908 report 01 Issue 2. Copy appears in Appendix C. 5.0 Electrical Safety This product is powered by a 9V Zinc Chloride battery. The battery is the only power source and has a high internal resistance, and therefore in the unlikely event of a short circuit occurring within the unit, there is no risk to the heath and safety of the user and any other person. 6.0 Product Marking The date of manufacture, batch and product type are identified by the manufacturing label which includes the FCC ID:P9OQ1864-BTN. POSITION OF FCC ID LABEL

Document 75907908 Report 01 Issue 2 February 2010 Report On FCC Testing of the RF Solutions Ltd Tensator Button COMMERCIAL-IN-CONFIDENCE FCC ID: P9OQ1864-BTN TUV Product Service Ltd, Octagon House, Concorde Way, Segensworth North, Fareham, Hampshire, United Kingdom, PO15 5RL Tel: +44 (0) 1489 558100. Website: www.tuvps.co.uk COMMERCIAL-IN-CONFIDENCE Document 75907908 Report 01 Issue 2 Page 1 of 26 COMMERCIAL-IN-CONFIDENCE REPORT ON FCC Testing of the RF Solutions Ltd Tensator Button Document 75907908 Report 01 Issue 2 February 2010 PREPARED FOR RF Solutions Ltd Unit 21 Cliffe Industrial Estate South Street Lewes East Sussex BN8 6JL PREPARED BY N Bennett Senior Administrator APPROVED BY C Gould Authorised Signatory M J Hardy Authorised Signatory DATED 04 February 2010 This report has been up-issued to Issue 2 to include additional test results. ENGINEERING STATEMENT The measurements shown in this report were made in accordance with the procedures described on test pages. All reported testing was carried out on a sample equipment to demonstrate limited compliance with FCC CFR 47 Part 15. The sample tested was found to comply with the requirements defined in the applied rules. Test Engineers; G Lawler A Guy S Hartley R A Blagg COMMERCIAL-IN-CONFIDENCE Document 75907908 Report 01 Issue 2 Page 2 of 26 COMMERCIAL-IN-CONFIDENCE CONTENTS Section Page No 1 REPORT SUMMARY ................................................................................................................... 3 1.1 Introduction ................................................................................................................................... 4 1.2 Brief Summary of Results ............................................................................................................. 5 1.3 Declaration of Build Status ........................................................................................................... 6 1.4 Product Information ...................................................................................................................... 7 1.5 Test Conditions ............................................................................................................................. 9 1.6 Deviations From the Standard ...................................................................................................... 9 1.7 Modification Record ...................................................................................................................... 9 2 TEST DETAILS .......................................................................................................................... 10 2.1 Radiated Emissions (Enclosure Port) ......................................................................................... 11 2.2 Bandwidth of the Emissions ....................................................................................................... 18 3 TEST EQUIPMENT USED ......................................................................................................... 20 3.1 Test Equipment Used ................................................................................................................. 21 3.2 Measurement Uncertainty .......................................................................................................... 22 4 PHOTOGRAPHS ........................................................................................................................ 23 4.1 Test Set Up Photographs ........................................................................................................... 24 5 ACCREDITATION, DISCLAIMERS AND COPYRIGHT ............................................................ 25 5.1 Accreditation, Disclaimers and Copyright ................................................................................... 26 COMMERCIAL-IN-CONFIDENCE Document 75907908 Report 01 Issue 2 Page 3 of 26 COMMERCIAL-IN-CONFIDENCE SECTION 1 REPORT SUMMARY FCC Testing of the RF Solutions Ltd Tensator Button COMMERCIAL-IN-CONFIDENCE Document 75907908 Report 01 Issue 2 Page 4 of 26 COMMERCIAL-IN-CONFIDENCE 1.1 INTRODUCTION The information contained in this report is intended to show verification of the RF Solutions Ltd, Tensator Button to the requirements of FCC CFR 47 Part 15. Objective To perform FCC Testing to determine the Equipment Under Test's (EUT’s) compliance with the Test Specification, for the series of tests carried out. Manufacturer RF Solutions Ltd Model Number Q1864-BTN Serial Number(s) Not Serialised Software Version Version 1 Hardware Version Version 1 Number of Samples Tested 1 Test Specification/Issue/Date FCC CFR 47 Part 15: 2007 Incoming Release Date Declaration of Build Status 05 January 2010 Disposal Reference Number Date Held Pending Disposal Not Applicable Not Applicable Order Number Date 13465 20 October 2009 Start of Test 24 October 2009 Finish of Test 27 January 2010 Name of Engineer(s) A Guy G Lawler S Hartley R A Blagg Related Document(s) ANSI C63.4: 2003 COMMERCIAL-IN-CONFIDENCE Document 75907908 Report 01 Issue 2 Page 5 of 26 COMMERCIAL-IN-CONFIDENCE 1.2 BRIEF SUMMARY OF RESULTS A brief summary of results in accordance wi th FCC CFR 47 Part 15, is shown below. Configuration 1 - Stand Alone Section Spec Clause Test Description Mode Mod State Result Base Standard 2.1 15.109 15.231 15.205 Radiated Emissions (Enclosure Port) Transmit with modulation 0 Pass - Idle 0 Pass 15.107 Conducted Emissions (AC Power Port) Transmit with modulation N/A Idle N/A 2.2 15.231 Bandwidth of the Emission Transmit with modulation 0 Pass - Idle N/A N/A – Not Applicable Documen t 1.3 D N p s N d t 75907908 R DECLARAT MAIN EUT MANUFACTU MANUFACTU TYPE PART NUMBE SERIAL NUM HARDWARE SOFTWARE V TRANSMITTE RECEIVER O COUNTY OF INTERMEDIA HIGHEST INT FREQUENCY OUTPUT POW TECHNICAL D (a brief descr operation) Note: This do producing th submitted fo No responsib declared in t Report 01 Iss ION OF BUI URING DESCRI URER ER BER VERSION VERSION ER O…

Text truncated - open the document above for the full version.