QGZAB3000Hands-free VOIP Communication Device

Vocera Regulatory and Safety Information Version 4.2 ii ··· Vocera Regulatory and Safety Information Copyright © 2002-2011 Vocera Communications, Inc. All rights reserved. Protected by US Patent Numbers D486,806; D486,807; 6,892,083; 6,901,255; 7,190,802; 7,206,594; 7,248,881; 7,257,415; 7,310,541; 7,457,751; AU Patent Number AU 2002332828 B2; CA Patent Number 2,459,955; EEC Patent Number ED 7513; and Japan Patent Number JP 4,372,547. Vocera® is a registered trademark of Vocera Communications, Inc. This software is licensed, not sold, by Vocera Communications, Inc. (“Vocera”). The reference text of the license governing this software can be found at www.vocera.com/legal. The version legally binding on you (which includes limitations of warranty, limitations of remedy and liability, and other provisions) is as agreed between Vocera and the reseller from whom your system was acquired and is available from that reseller. Certain portions of Vocera’s product are derived from software licensed by the third parties as described at http://www.vocera.com/legal/. Microsoft® Windows®, Windows Server™ 2003, Windows® XP, Microsoft® Internet Explorer, and Microsoft® Excel are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. Java® is a registered trademark of Oracle Corporation and/or its affiliates. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owner/s. All other brands and/or product names are the trademarks (or registered trademarks) and property of their respective owner/s. Vocera Communications, Inc. www.vocera.com tel :: +1 408 882 5100 fax :: +1 408 882 5101 30-Sep-2011 Contents ··· iii Contents Regulatory Notices...................................................................... 5 B1000A and B2000 Regulatory Notices........................................... 5 B3000 Regulatory Notices............................................................. 8 Important Safety Instructions.................................................. 21 Warning Definition...................................................................... 22 Badge and Battery Charger Safety................................................ 23 Important Information About Use in Certain Areas......................... 27 Additional Instructions for B3000 Battery Safety............................. 27 Product Disposal Warning...................................................... 28 National Safety Statement of Compliance – CE Marking............ 29 iv ··· Vocera Regulatory and Safety Information Regulatory Notices ··· 5 Regulatory Notices This section contains information about regulatory notices of Vocera communication badges. B1000A and B2000 Regulatory Notices FCC Compliance for United States Users FCC Part 15.247 FCC Part 15, Class B Device This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause unwanted operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference in a commercial or residential installation. There is no guarantee, however, that interference will not occur in any particular installation. If this equipment does cause interference with radio or television reception, the user should try to correct the interference by employing one or more of the following: • Reorient or relocate the receiving antenna on the affected equipment. • Increase the separation between the affected equipment and the badge. • Consult the dealer or an experienced technician for help. Any changes or modifications to this device not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. B1000A and B2000 Regulatory Notices 6 ··· Vocera Regulatory and Safety Information Specific Absorption Rate (SAR) Exposure Guidelines THIS BADGE MEETS THE FCC REQUIREMENTS FOR EXPOSURE TO RADIO FREQUENCY ENERGY (SAR). Your wireless badge is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of a set of comprehensive guidelines that establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless communications devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. Tests for SAR are conducted using standard operating positions, as applicable to this device, specified by the FCC. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurement. Before a badge is available for sale to the public, sample units must be tested by a certified regulatory lab to verify that they do not exceed the limit established by the government-adopted requirement for safe exposure. USE ONLY APPROVED ACCESSORIES RF exposure (SAR) tests have been performed on the Vocera badge when it is being worn correctly and used with the approved accessories. The SAR test results show that the badge complies with all FCC exposure requirements. When a properly-oriented badge is operated with the appropriate accessories, as directed in the Vocera Badge User Guide, the level of RF exposure is well below…

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Vocera Badge User Guide Version 4.2 ii ··· Vocera Badge User Guide Copyright © 2002-2011 Vocera Communications, Inc. All rights reserved. Protected by US Patent Numbers D486,806; D486,807; 6,892,083; 6,901,255; 7,190,802; 7,206,594; 7,248,881; 7,257,415; 7,310,541; 7,457,751; AU Patent Number AU 2002332828 B2; CA Patent Number 2,459,955; EEC Patent Number ED 7513; and Japan Patent Number JP 4,372,547. Vocera® is a registered trademark of Vocera Communications, Inc. This software is licensed, not sold, by Vocera Communications, Inc. (“Vocera”). The reference text of the license governing this software can be found at www.vocera.com/legal. The version legally binding on you (which includes limitations of warranty, limitations of remedy and liability, and other provisions) is as agreed between Vocera and the reseller from whom your system was acquired and is available from that reseller. Certain portions of Vocera’s product are derived from software licensed by the third parties as described at http://www.vocera.com/legal/. Microsoft® Windows®, Windows Server™ 2003, Windows® XP, Microsoft® Internet Explorer, and Microsoft® Excel are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. Java® is a registered trademark of Oracle Corporation and/or its affiliates. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owner/s. All other brands and/or product names are the trademarks (or registered trademarks) and property of their respective owner/s. Vocera Communications, Inc. www.vocera.com tel :: +1 408 882 5100 fax :: +1 408 882 5101 Part No :: 930-01783 Rev B, 01-Aug-2011 Build 2696 Contents ··· iii Contents What's New................................................................................. 9 Welcome to Vocera................................................................... 11 Getting Started with a Badge...................................................... 12 Badge Features.......................................................................... 17 B3000 Features........................................................................... 17 Enhanced Durability.............................................................. 17 Enhanced Display.................................................................. 18 Increased Speaker Volume..................................................... 19 Integrated Noise Cancellation................................................. 19 Smart Battery and Power Efficiency......................................... 20 Improved Attachments.......................................................... 20 Indicator Lights..................................................................... 20 B2000 and B1000A Features....................................................... 21 Display Screen...................................................................... 21 Microphone and Speaker....................................................... 22 Indicator Lights..................................................................... 22 Common Badge Features............................................................ 23 Call Button........................................................................... 23 Hold/DND Button.................................................................. 23 Background Updater............................................................. 24 The Badge Menus................................................................. 25 Custom Settings................................................................... 30 Anti-Microbial Protection....................................................... 33 Headset Jack........................................................................ 33 Alert Tones and Notifications................................................. 33 Commands.................................................................................. 35 Basic Calling............................................................................... 37 Logging In and Out.................................................................... 37 Recording Names and Greetings................................................... 38 iv ··· Vocera Badge User Guide Using the Welcome Tutorial on the Badge..................................... 38 Placing and Receiving Calls.......................................................... 39 Calling Other Users............................................................... 39 Using Speak or Spell............................................................. 39 Calling with Department Names............................................. 40 Calling a Group Member....................................................... 41 Training the Genie................................................................ 42 Answering a Call.................................................................. 44 Ending a Call....................................................................... 45 Using Buttons to Answer "Yes" or "No"................................. 45 Call Waiting......................................................................... 45 Putting a Caller on Hold and Releasing the Hold...................... 46 Using Do Not Disturb............................................................ 47 Sending Voice and Email Messages............................................... 47 Sending a Voice Message...................................................... 47 Sending an Email Message.................................................... 48 Listening to Messages................................................................. 49 Commands You Can Use During Message Play........................ 51 Reading Text Messages................................................................ 52 Using Voice Commands to Set Device Properties............................ 53 Using the Auto Answer Commands............................…

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Page 1 of 1 Elliott TCB 41039 Boyce Road Fremont, CA, 94538 RE: Application for FCC ID: QGZAB3000, IC ID: 4362A-B3000 To whom it may concern: The enclosed documents constitute a formal submittal and application for Equipment Authorization for an 802.11bg + Bluetooth 2.1 VOIP communication pendant pursuant to the following rules: Subpart C of Part 15 of FCC Rules (CFR 47), Intentional Radiators The enclosed documents constitute a formal submittal and application for a Reassessment pursuant to the following rules: RSS-Gen Issue 3, December 2010, “General Requirements and Information for the Certification of Radiocommunication Equipment” RSS-210, Issue 8, December 2010, “Low-power Licence-exempt Radiocommunication Devices (All Frequency Bands): Category I Equipment” The applicant is seeking a new FCC certification for this device, and a reassessment for Industry Canada. The antenna within the original device has been modified, resulting in a higher effective gain. Elliott Laboratories, as duly authorized agent prepared this submittal. A copy of the letter of our appointment as agent is included with the application. If there are any questions or if further information is needed, please contact Elliott Laboratories for assistance. Sincerely, Mark Hill Staff Engineer

September 12, 2012 Elliott TCB 41039 Boyce Road Fremont, CA. 94538 FCC ID: Dear Examiner: In reference to the application under FCC ID: QGZAB3000, and pursuant to Sections 0.457(d)1(ii) and 0.459 of the Commission’s Rules, Vocera Communications, Inc. hereby requests confidential treatment of the accompanying information as outlined below: Block Diagram Schematics Theory of Operation Antenna Specifications The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to Vocera Communications, Inc. and provide unjustified benefits to its competitors. In addition to the above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commission’s policy, in order to comply with the marketing regulations in 47 CFR §2.803 and the important rules in 47 CFR §2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short term confidentiality on the following attachments until March 23, 2013 External Photos Internal Photos Test Setup Photos User Manual It is our understanding that all measurement test reports, FCC ID label format and correspondence during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Vocera Communications, Inc. understands that pursuant to Rule 0.457(d)(1)(ii), disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application.

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Protected by U.S. patents. Model: B3000 FCC ID: QGZAB3000 IC: 4362A-B3000 Assembled in Mexico Composite Badge Label: Printed on light silver colored polyester label stock, shown here as PMS 877C. Silver coloring must be non-metallic Refer to the 300-01785 mechanical drawing for label material specification. Badge Label Black printing Font information: For all text other than specific artwork, use Arial Regular Red lines show label outline and should not be printed on label. 35.4 43.4 Telepermit label details: Use Pantone PMS 375 (green) Use standard Helvetica fonts 300-01785_RevA Label Badge, B3000_ART C. Wheaton Vocera, Inc. 09.05.12 N542 PTC 220 / 11 / 100PTC 220 / 11 / 100 This Vocera B3000 Communications Badge may be connected to the Telecom Network This Vocera B3000 Communications Badge may be connected to the Telecom Network TELEPERMITTELEPERMIT

ASSEMBLED VIEW EXPLODED VIEW 7 9 9 9 10 9 5 5X D C B A A B C D 1 2 3 4 5 6 7 8 8 7 6 5 4 3 2 1 TITLE: SIZE B DWG. NO. REV SCALE: 1:1 Generic Drawing, Top Assembly, Monopole, Badge, B3000 SHEET 6 OF 7 132-01600 THE INFORMATION CONTAINED IN THIS DRAWING IS THE SOLE PROPERTY OF VOCERA COMMUNICATIONS, INC. ANY REPRODUCTION IN PART OR WHOLE WITHOUT THE WRITTEN PERMISSION OF VOCERA COMMUNICATIONS, INC., IS PROHIBITED. 525 RACE STREET SAN JOSE, CA 95126 WWW.VOCERA.COM 408.882.5100 NOTES: (UNLESS OTHERWISE SPECIFIED) 1. PLACE BADGE IN FINAL ASSEMBLY CLAMPING FIXTURE. 2. INSERT FIVE SCREWS INTO SCREW HOLES AS SHOWN. 3. USE A TORQUE LIMITED DRIVER SET AT 14 OzF-In, DRIVE SCREWS INTO LOCATION UNTIL SET TORQUE IS ATTAINED. 4. INSERT SCREW CAPS, ITEMS 10 AND 9 INTO POSITIONS. 5. ADHERE BADGE LABEL (ITEM 7) TO BACK OF BADGE. A

Applicant: Vocera Communications Inc. FCC ID: QGZAB3000 IC: 4362A-B3000 Model(s): B3000 DUT Type: Portable Communication Badge with 802.11b/g WLAN & Bluetooth 2012 Celltech Labs Inc. This document is not to be reproduced in whole or in part without the prior written permission of Celltech Labs Inc. Page 1 of 65 Date(s) of Evaluation Sept. 12-14, 2012 Test Report Serial No. 083112QGZ-T1194-S15W Test Report Revision No. Rev. 1.1 (2nd Release) Test Report Issue Date September 21, 2012 Description of Test(s) Specific Absorption Rate RF Exposure Category Gen. Pop. / Uncontrolled Test Lab Certificate No. 2470.01 . DECLARATION OF COMPLIANCE SAR RF EXPOSURE EVALUATION FCC & IC Name CELLTECH LABS INC. Test Lab Information Address 21-364 Lougheed Road, Kelowna, British Columbia V1X 7R8 Canada Name VOCERA COMMUNICATIONS INC. Applicant Information Address 525 Race Street, Suite 150, San Jose, CA 95126 United States Standard(s) Applied FCC 47 CFR §2.1093 IC Health Canada Safety Code 6 OET Bulletin 65, Supplement C (01-01) KDB 447498 - Mobile and Portable RF Exposure Procedures KDB 248227 - SAR Measurement Procedures for 802.11a/b/g Transmitters FCC KDB 648474 - SAR Evaluation Considerations for Handsets with Multiple Tx’mttrs & Antennas IC RSS-102 Issue 4 IEEE 1528-2003 Procedure(s) Applied IEC 62209-1:2005; 62209-2:2010 Device RF Exposure Category FCC/IC General Population / Uncontrolled Environment FCC Digital Transmission System (DTS) Device Classification(s) IC Low Power License-Exempt Radio-communication Device FCC ID: QGZAB3000 Device Identifier(s) IC: 4362A-B3000 Device Description Portable Communication Badge with 802.11b/g WLAN & Bluetooth (Held-to-ear and Body-worn) Device Model(s) B3000 Communication Badge Test Sample Serial No. VEWF2F6070F (Identical Prototype) Test Sample Hardware Rev. No. Rev. 11 Test Sample Firmware Rev. No. 125 Date of Sample Receipt August 31, 2012 Date(s) of Measurements September 12-14, 2012 Internal Transmitter(s) 802.11b/g WLAN and Bluetooth (WLAN and Bluetooth do not support simultaneous transmission) 802.11b: DBPSK (1 Mbps), DQPSK (2 Mbps), CCK (5.5, 11 Mbps) Modulations & Data Rates 802.11g: OFDM (6, 9, 12, 24, 36, 48, 54 Mbps) Manuf. Rated Cond. Output Power 802.11b: 19 dBm 802.11g: 16 dBm Bluetooth: 2.5 dBm Transmit Frequency Range(s) 2412 - 2462 MHz (802.11b/g) 2402 - 2480 MHz (Bluetooth) Antenna Type(s) Tested Internal (Quarter-wave Monopole) Battery Type(s) Tested Lithium-Polymer 3.7V, 645mAh P/N: 230-01977 Lanyard contains metal P/N: 230-01995 Body-worn Accessories Tested Universal Clip contains metal P/N: 230-01985 Audio Accessories Tested Headset (Plantronics) HEAD 1.45 W/kg 1g average FCC/IC SAR Limit 1.6 W/kg 1g average Max. SAR Level(s) Evaluated BODY 1.14 W/kg 1g average FCC/IC SAR Limit 1.6 W/kg 1g average Celltech Labs Inc. declares under its sole responsibility that this wireless portable device was compliant with the Specific Absorption Rate (SAR) RF exposure requirements specified in FCC 47 CFR §2.1093 and Health Canada’s Safety Code 6 for the General Population / Uncontrolled Exposure environment. The device was tested in accordance with the measurement procedures specified in FCC OET Bulletin 65, Supplement C (Edition 01-01), Industry Canada RSS-102 Issue 4, IEEE Standard 1528-2003, IEC International Standard 62209-1:2005 and IEC International Standard 62209-2:2010. All measurements were performed in accordance with the SAR system manufacturer recommendations. I attest to the accuracy of data. All measurements were performed by me or were made under my supervision and are correct to the best of my knowledge and belief. I assume full responsibility for the completeness of these measurements and vouch for the qualifications of all persons taking them. The results and statements contained in this report pertain only to the device evaluated. This test report shall not be reproduced partially, or in full, without the prior written approval of Celltech Labs Inc. Test Report Approved By Mike Meaker Engineering Technologist Celltech Labs Inc. Applicant: Vocera Communications Inc. FCC ID: QGZAB3000 IC: 4362A-B3000 Model(s): B3000 DUT Type: Portable Communication Badge with 802.11b/g WLAN & Bluetooth 2012 Celltech Labs Inc. This document is not to be reproduced in whole or in part without the prior written permission of Celltech Labs Inc. Page 2 of 65 Date(s) of Evaluation Sept. 12-14, 2012 Test Report Serial No. 083112QGZ-T1194-S15W Test Report Revision No. Rev. 1.1 (2nd Release) Test Report Issue Date September 21, 2012 Description of Test(s) Specific Absorption Rate RF Exposure Category Gen. Pop. / Uncontrolled Test Lab Certificate No. 2470.01 TABLE OF CONTENTS 1.0 INTRODUCTION___________________________________________________________________ 4 2.0 SAR MEASUREMENT SYSTEM _______________________________________________________ 4 3.0 RF CONDUCTED OUTPUT POWER____________________________________________________ 5 4.0 ACCESSORY LISTING ______________________________________________________________ 5 5.0 FLUID DIELECTRIC PARAMETERS ___________________________________________________ 6 6.0 SAR MEASUREMENT SUMMARY _____________________________________________________ 9 SAR MEASUREMENT SUMMARY (CONT.) ________________________________________________ 10 7.0 SAR LEVEL ADJUSTMENT FOR FLUID SENSITIVITY____________________________________ 11 8.0 SAR PROBE CALIBRATION & MEASUREMENT FREQUENCIES___________________________ 12 9.0 DETAILS OF SAR EVALUATION _____________________________________________________ 13 DETAILS OF SAR EVALUATION (CONT.) _________________________________________________ 14 10.0 CO-LOCATED TRANSMITTER ASSESSMENT _________________________________________ 14 11.0 SAR EVALUATION PROCEDURES __________________________________________________ 15 12.0 SYSTEM PERFORMANCE CHECK __________________________________________________ 16 13.0 SIMULATED EQUIVALENT TISSUES ________________________________________________ 17 14.0 SAR LIMITS ___________________…

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File: R89229 Page 1 EMC Test Report Application for Grant of Equipment Authorization Industry Canada RSS-Gen Issue 3 / RSS 210 Issue 8 FCC Part 15 Subpart C Model: B3000 Communication Badge IC CERTIFICATION #: 4362A-B3000 FCC ID: QGZAB3000 APPLICANT: Vocera Communications 525 Race Street San Jose, CA 95126 TEST SITE(S): NTS Silicon Valley 41039 Boyce Road. Fremont, CA. 94538-2435 IC SITE REGISTRATION #: 2845B-4, 2845B-7 REPORT DATE: October 23, 2012 FINAL TEST DATES: August 9, 15, 17 and 31 and September 6, 2012 TOTAL NUMBER OF PAGES: 50 PROGRAM MGR / QUALITY ASSURANCE DELEGATE / TECHNICAL REVIEWER: FINAL REPORT PREPARER: ______________________________ ______________________________ Mark E Hill David Guidotti Staff Engineer Senior Technical Writer NTS Silicon Valley is accredited by the A2LA, certificate number 0214.26, to perform the test(s) listed in this report, except where noted otherwise. This report and the information contained herein represent the results of testing test articles identified and selected by the client performed to specifications and/or procedures selected by the client. National Technical Systems (NTS) makes no representations, expressed or implied, that such testing is adequate (or inadequate) to demonstrate efficiency, performance, reliability, or any other characteristic of the articles being…

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