UDDQDTBQ-DTB (QD Drive Thru Base)

QUAIL DIGITAL DRIVE-THRU USER MANUAL Thank you for choosing Quail Digital. Your system is now installed, and this booklet helps to explain how to use it, and the steps to take if you experience any operational problems. The system is full duplex, which means the order taker can process customers orders hands-free. The system also has talk-lock and push- to-talk (PTT) modes SYSTEM COMPONENTS Base station settings The base station and headsets operate in the licence free DECT band. DECT is an interference free system using a digital frequency. The lit blue display screen indicates that the base station is active. All System adjustments and functions are carried out through the display or via the PC application if a computer is connected via the Ethernet port. Tools are not required to carry out feature adjustments. On the front panel of the base station you can see the blue User Interface Display. The function buttons below the display activates features, the arrows are used to adjust, move, and select time. The Registration button is pressed to put the base station into registration mode, to accept and register new headsets. - 1 – Q-DT8, Drive Thru DECT Headset (All in one) Q-DTB6, Drive Thru Base Station Q-DTCH, Drive Thru Charger The system comes pre-set with a range of operating functions already activated. As a user you are able to activate/deactivate certain functions manually using the buttons below the digital display. These are as follows: Detection Override: This function overrides the road loop. (Unlikely to be used unless vehicle detection in the base station fails.) When this function is ON, it gives constant inbound audio to the headsets. Night volume: This feature automatically reduces the outbound speaker level at the post at night (by 20%). It can be over ridden. Dual Lane (Split/Cross): Your Base Station requires configuring for dual or tandem ordering before this feature will operate. Please contact your service provider. Split Lane order taking (two teams) When split selected, the headset users are divided into two different teams with one independent order taker in each team. (One order taker for Lane 1 and a second order taker for lane 2.) The headset users can choose which team they interact with by pressing „Volume down + T1‟ or „Volume down + T2‟ to select a team. If you activate this feature those working on Team 2 must press T2 on their headset to take an order on lane 2 and press Page to talk to the rest of team 2. Cross Lane order taking (one team) When cross is selected, all headset users remain in one team. (T1 by default). This feature allows any headset user to attend either order point. Tone arrival on Lane 1 will alert the order taker with one blip. Tone arrival on Lane 2 will alert the order taker with two blips. Hands-free order taking: By following the instructions on the display this activates a mode that allows the order taker to operate hands-free. This function allows you to allocate a headset as the default order taker so when the car arrives and leaves it will automatically open and close the call for that particular order taker. - 2 - Registration Process (Manager‟s password required for this function, password is 4895) The headsets need to be registered to the base station. Any new system or any additional headsets introduced to the restaurants needs to be registered. This is done by putting the base station and the new or repaired headset in registration mode. To register one or more headsets follow this procedure: 1. Make sure all the headsets are within range of the base station and are active with a battery. If a headset is not active, it will be de-registered in this process. 2. Press the Registration button on the Q-DTB. 3. When prompted with “Manager‟s password”, insert 4895. 4. Press ok on the next message once you are sure that all headset you wish to keep in the system are On and within range. 5. On the headset you wish to register, press „Volume Down‟ first, followed by „Page‟ (so both buttons are pressed together), until you hear a voice message saying “headset in registration mode.” You can release the two buttons at this stage. 6. As soon as a headset is registered, you will hear a message in the headset, saying „headset registered‟ followed by an audible tone. At that point it‟s ready to use. 7. On the Q-DTB front panel you can press “Exit” or “Registration” to terminate the registration mode on the DT base or you can leave it to time out after 3 minutes. If a headset won‟t register, follow the trouble-shooter guide at the back of this document. - 3 - Headset Features The headset is an All-in-One (AIO) type lightweight headset, (weighing only 100 grams), and can be worn on either ear. The headset has a moving sensor, which, when it stops sensing movement for three minutes will go into battery-saving sleep mode. Moving the headset reactivates the headset, and you will hear „Initialising‟ followed by a beep indicating the headset is active. (This process takes about 2 seconds.) The headset has the following buttons and functions: Volume: This has a 5-stage range (+ -). When a headset is activated the default is level 3. This is the paging channel that goes to all headset users but not to the speaker post. It operates PTT or Talk-Lock modes. & Is used to talk to the customer at the order point. If there is only one speaker post, the headset defaults to channel 1. When a vehicle arrives, you will hear a blip in a single lane restaurant and a double blip for lane 2 (if a second order point is installed.) The inbound audio will be opened as soon as the order taker presses T1 or T2 respectively. If the call is not attended a reminder blip will be heard every 5 seconds. (If the feature is enabled in the base station) The order taker can operate in Push-to-Talk (PTT) or Talk Lock (Hands-Free) There are 5 messages that are used on the headset. „Headset in Registration mode‟, „Headset registered‟, „Initialising‟, „Battery low‟ and „Out of r…

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Quail Ltd Description: Technical Construction File Number: QD-PRO5 TCF Issue: 1 Jose Barrera QD-Pro5 System TCF Company confidential 37 of 40 Quail Ltd The information contained within this document is the copyright of Quail Ltd. No part of this document may be disclosed reproduced or transmitted in any form or by any means without the written permission of Quail Ltd. The term document extends to all forms of media in which information may be embodied. LABELING AND MARKING Q-DTB LABELING Drive Thru Base Quail Ltd Description: Technical Construction File Number: QD-PRO5 TCF Issue: 1 Jose Barrera QD-Pro5 System TCF Company confidential 38 of 40 Quail Ltd The information contained within this document is the copyright of Quail Ltd. No part of this document may be disclosed reproduced or transmitted in any form or by any means without the written permission of Quail Ltd. The term document extends to all forms of media in which information may be embodied. Q-DT8 LABELING Drive Thru Headset Quail Ltd Description: Technical Construction File Number: QD-PRO5 TCF Issue: 1 Jose Barrera QD-Pro5 System TCF Company confidential 39 of 40 Quail Ltd The information contained within this document is the copyright of Quail Ltd. No part of this document may be disclosed reproduced or transmitted in any form or by any means without the written permission of Quail Ltd. The term document extends to all forms of media in which information may be embodied. Q-DTCH LABELING Drive Thru Charger Quail Ltd Description: Technical Construction File Number: QD-PRO5 TCF Issue: 1 Jose Barrera QD-Pro5 System TCF Company confidential 40 of 40 Quail Ltd The information contained within this document is the copyright of Quail Ltd. No part of this document may be disclosed reproduced or transmitted in any form or by any means without the written permission of Quail Ltd. The term document extends to all forms of media in which information may be embodied. Quail Digital UK 92 Lots Road, London SW10 0QD Tel: +44 (0)20 7349 2018 Email: [email protected] Quail Digital Europe Postfach 2237, 63452 Hanau, Frankfurt Tel: +49 (0)6181 90665 50 Email: [email protected] North America 300 S. Wacker Drive Suite 2300, Chicago, IL 60606 Tel: 312-235-3112 Email: [email protected] Toll Free 1-888-575-1010 Technical Support 1-888 575 1016 Quail Digital, 92 Lots Road, London, SW10 0QD, E: [email protected] W: www.quaildigital.com

Quail Digital - RetailBase - Internal Photos

RADIO FREQUENCY RADIATION EXPOSURE MPE calculation: Test setup1: EUTMeasuring Receiver Attenuator Formula: S=EIRP/ 4π R 2 S = Power Density (mW/cm 2 ) EIRP = Radiated power (mW) R = distance for body (cm) Calculation: S=21.47 / 4 π 1.31(mW/cm 2 ) S=0.9956mW/cm 2 Notes: 1.The unit will be mounted at least1.31cm away from the body. 2.The conducted carrier power 13.55mW(11.32dBm)was thehighestlevel measured. 3.Antenna Gain of 2dBi stated by manufacturer. 4.The carrier power EIRP of 21.47mW(13.32 dBm) based on thepower antenna gain Limit The limit of Powerdensity for the General Population/ Uncontrolled Exposure is 1 mW/cm 2 . Result The EUT meet the 1 mW/cm 2 limit at a distance of 1.31 cm or greater.

Total number of pages: 83 TRaC Wireless Test Report:TTR-002403WUS2 Applicant:Quail Ltd Apparatus:Q-DTB (QD Drive Thru Base) Specification(s):CFR47 Part 15D Purpose of Test: Certification FCCID: UDDQDTB Authorised by: : Radio Product Manager IssueDate: 7 th November2012 Authorised Copy Number: PDF Radio Test Report: TTR-002403WUS2 2 Contents Section 1:Introduction3 1.1General3 1.2Tests Requested By4 1.3Manufacturer4 1.4Apparatus Assessed4 1.5System Description5 1.6Test Result Summary6 1.7Notes Relating To The Assessment8 1.7Deviations from Test Standards8 Section 2:Measurement Uncertainty9 2.1Measurement Uncertainty Values9 Section 3:Modifications10 3.1Modifications Performed During Assessment10 Appendix A:Formal Emission Test Results11 A1 Cross Reference To Subpart B12 A2Labelling Information12 A3 Antenna Requirements12 A4 Modulation Techniques12 A5 Radio Frequency Radiation Exposure12 A6Transmitter Emission Bandwidth13 A7Peak Transmit Power14 A8Power Spectral Density15 A9Antenna Gain16 A10Automatic Discontinuation of Transmissions17 A11Monitoring Thresholds18 A12Monitoring of Intended Transmit Window & Maximum Reaction Time19 A13Monitoring Bandwidth & Antenna20 A14Power Accuracy21 A15Segment Occupancy22 A16Access Criteria Test Interval23 A17Access Criteria Functional Test24 A18Duration Of Transmission25 A19Connection Acknowledgement26 A20Least Interfered Channel (LIC) Procedure27 A21Selected Channel Confirmation28 A22Duplex Connections29 A23Alternative Monitoring Interval for Co-Located Devices30 A24Fair Access To Spectrum31 A25Emissions Inside and Outside the Sub-Band - Conducted32 A27Frame Repetition Stability34 A28Frequency Stability35 A29Power Line Conducted Emissions – Drive Thru Base36 A30Power Line Conducted Emissions – Retail Base38 A31Unintentional Radiated Emissions - Drive Thru Base40 A32Unintentional Radiated Emissions - Retail Base43 Appendix B:Supporting Graphical Data45 Appendix D:Additional Information75 Appendix E:Photographs and Figures76 Radio Test Report: TTR-002403WUS2 3 Section 1:Introduction 1.1General This report contains an assessment of an apparatus against Electromagnetic Compatibility Standards based upon tests carried out on samples submitted to the Laboratory. Test performed by:TRaC Telecoms & Radio[ ] Unit E South Orbital Trading Park Hedon Road Hull, HU9 1NJ. United Kingdom. Telephone:+44 (0) 1482 801801 Fax:+44 (0) 1482 801806 TRaC Telecoms & Radio[X] Unit 1 Pendle Place Skelmersdale West Lancashire, WN8 9PN United Kingdom Telephone:+44 (0) 1695 556666 Fax:+44 (0) 1695 577077 Email:[email protected] Web site:http://www.tracglobal.com Tests performed by:D. Winstanley Report author:D. Winstanley This report must not be reproduced except in full without prior written permission from TRaC Telecoms & Radio. Radio Test Report: TTR-002403WUS2 4 1.2Tests Requested By This testing in this report was requested by : Quail Ltd 92 lots road SW10 0QD London 1.3Manufacturer Quail Ltd 92 lots road SW10 0QD London 1.4Apparatus Assessed The following apparatus was assessed between 21 December 2010 – 31 March 2011: Q-DTB (QD Drive Thru Base)– Full Testing QD Retail Base– Radiated emission & Powerline conducted emissions This report covers 2 fixed part variants. The Drive Thru Base and Retail Base. Both base stations utilise the same RF module. The RF and Etiquette parameters results contained in this report were taken as conduced measurements from an RF module with a temporary antenna connector. This module may be utilised in either base station these results relate to both devices. The unintentional radiated emissions and AC Powerlineconducted emissions for each device are also covered in this report. Radio Test Report: TTR-002403WUS2 5 1.5System Description The system is made up of two parts, a fixed part and a portable part. The portable part is a cordless headset device. The portable part is capable of operating on a maximum of 60 channels (time spectrum windows). The fixed part is a wall mounted base station transmitter. The system operates in the 1920MHz -1930MHz band. The system use 5 different frequency channels 1.728MHz apart using MC/TDMA/TDD (Multi Carrier / Time Division Multiple Access / Time Division Duplex) using GFSK modulation. The system employs a 10ms frame, divided into 24 equal timeslots, numbered 0-23. The Base station always transmits in the first half of the frame, and the Portable always transmits on the duplex mate in the second half of the frame. The Portable is the initiating device. A physical bearer is composed of a transmit single-slot and a receive single-slot for narrowband communications. The two halves of a given bearer are always exactly half a frame (5ms, 12 single slots) apart. During the testing frequency administration was utilised to allow operation on only certain channels during the tests. The frequency administration was performed using a software interface. A portable part and a fixed part with a temporary antenna connector were supplied to allow conducted measurements where applicable. Radio Test Report: TTR-002403WUS2 6 1.6Test Result Summary Full details of test results are contained within Appendix A. The following table summarises the results of the assessment. The statements relating to compliance with the standards below apply ONLY as qualified in the notes and deviations stated in sections 1.6 to 1.7 of this test report. Full details of test results are contained within Appendix A. The table overleaf summarises the results of the assessment. Abbreviations used in the overleaf table: CFR: Code of Federal RegulationsANSI: American National Standards Institution RSS: Radio Standards SpecificationPLCE: Power Line Conducted Emissions Radio Test Report: TTR-002403WUS2 7 TEST/EXAMINATIONPart 15Result Coordination with Fixed Microwave Service15.307 (b) N/A note 1 Cross reference to Subpart B15.309 (b)Pass Labelling Requirements 15.311 15.19 (a)(3) Pass Measurement Procedures15.313Pass Antenna Requirement 15.317 15.203 Pass Mod…

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Radio Test Report: TTR-002403WUS2 77 Photograph 1 Radio Test Report: TTR-002403WUS2 78 Photograph 2 Radio Test Report: TTR-002403WUS2 79 Photograph 3