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AppearancePackage contentsAdd the camera to TDSEE App FAQ Q1. What should I do when I failed to add the camera? A1. Try the following solutions: — Ensure that the router is connected to the internet successfully. — The Security Pan/Tilt Camera 2K only supports 2.4 GHz Wi-Fi network. When adding the Security Pan/Tilt Camera 2K, you need to connect the smartphone to a 2.4 GHz Wi-Fi network. — Do not hide the Wi-Fi network of the router when adding the Security Pan/Tilt Camera 2K (After adding the Wi-Fi network successfully, you can hide the Wi-Fi network). — Confirm whether the LED indicator of the camera blinks blue quickly. If not, please reset the camera and configure it again. Reset method: Hold down the Reset button for about 5 seconds and release it when the LED indicator blinks blue quickly or you hear a prompt tone. The Security Pan/Tilt Camera 2K is reset successfully. Q2. What should I do when the video preview is not smooth? A2. Try the following solutions: — Check if the Wi-Fi network of the router is smooth. — Move the router closer to the camera. — When previewing the video with cellular data, make sure that the internet connection of the smartphone is smooth. — Auto, Fluent, and HD are supported for video preview. By default, it is Auto. You can adjust the video clarity according to the internet status. Q3. How to store the video? A3. Try the following solutions: Method 1: Install the Micro SD card to the camera. By default, the camera's recording mode is Alarm Recording, which can be set to All-day Recording through TDSEE App. Method: Run TDSEE App, choose the Security Pan/Tilt Camera 2K on the home page, then tap Settings( in the upper right corner)→ Recording Settings, choose All-day Recording. Method 2: Subscribe Cloud Storage Service on TDSEE App. Method: Run TDSEE App, choose the camera on the home page, and then tap Cloud Storage in the lower left corner. You can enjoy free cloud storage service (7-days loop detection recording) for 3 months upon the first activation. ①Power on the camera. The LED indicator lights solid red after the camera is powered on. When the LED indicator blinks blue quickly, it indicates the camera is waiting to connect to a 2.4 GHz Wi-Fi network. Camera x 1Power adapter x 1 Quick installation guide x 1 This guide is applicable to the Ethernet port version and non-Ethernet port version of Security Pan/ Tilt Camera 2K. The Ethernet port version is used for illustration unless otherwise specified. For product or function details, please go to www.tendacn.com to download the user guide. Anchor x 2 (Height: 6.6 mm, Inner diameter:2.4 mm, Length:26.4 mm) Screw x 2 (BA3 x 25 mm, Head diameter:6.0 mm) Base x 1 Installation template x 1 Tips: Before adding your camera, please ensure that the router is connected the internet successfully and the filter function is disabled. Internet Router ② Download the TDSEE onto your mobile device by searching for TDSEE in the App Store or Google Play or by scanning the QR code. QR code ③ Run the TDSEE App and follow the instructions to complete user registration. Enter the Home page, tap the Add a device or the upper right corner of the home page . ④ Scan the QR code on the bottom of the camera, and follow the instructions in the App. Micro SD Reset Microphone Speaker Power port Micro SD card slot Reset button LED indicator LED indicator Ethernet port Reset button Micro SD card slot Solid red: Initializing and starting. Blinking red slowly: Disconnected from a 2.4 GHz Wi-Fi network. Blinking red quickly: Connecting to a 2.4 GHz Wi-Fi network. Solid blue: Connected to a 2.4 GHz Wi-Fi network. Blinking blue slowly: Upgrading. Blinking blue quickly: Waiting to connect to a 2.4 GHz Wi-Fi network. 10/100Mbps auto-negotiation Ethernet port, used for connecting the router, switch, etc. Hold down the Reset button for about 5 seconds and release it when the LED indicator blinks blue quickly or you hear a prompt tone. The camera is reset successfully. Turn the lens upward, then you can see it. Ethernet port LANPWR LANPWR 十 Quick Installation Guide Security Pan/Tilt Camera 2K CP6 This guide is applicable to the Ethernet port version and non-Ethernet port version of Security Pan/Tilt Camera 2K. The Ethernet port version is used for illustration unless otherwise specified. Quick Installation Guide Security Pan/Tilt Camera 2K CP6 Or Inst all the de vice The camera supports desktop, ceiling and wall installations. This guide takes ceiling installation as an example. ①② ③④ — Please make sure the ceiling is strong enough to withstand three times the weight of the camera and base. — You may need a hammer drill, a drill bit, a screwdriver, and a ladder for the installation. Please prepare them by yourself. After finishing the ceiling installation, in order to facilitate monit oring, you need to adjust the camera installation status. Methods: Run the TDSEE App. Choose the camera on the home page, and tap Settings ( in the upper right corner)> Video Flip-over, choose Camera UP-side Down. Ceiling Buckle Slot Installation template Anchor Screw Base Drill bit diameter: 6 mm Hole depth: 28-32 mm Tips: CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. This equipment should be installed and operated with minimum distance 20cm between the device and your body. The mains plug is used as disconnect device, the disconnect device shall remain readily operable. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable. Declaration of Conformity Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment type CP6 is in compliance with Directive 2014/53/EU. Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment ty…
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SHENZHEN TENDA TECHNOLOGY CO., LTD. ADD: 6‐8 Floor, Tower E3, No. 1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052 TEL: 86‐755‐27657098 FAX: 866‐755‐27657178 E‐mail:[email protected] DECLARATION OF SIMILARITY Date: 2020‐10‐24 FEDERAL COMMUNICATIONS COMMISSION Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Dear Sir or Madam: We, SHENZHEN TENDA TECHNOLOGY CO., LTD.hereby declare that the product: Security Pan/Tilt Camera 2K, FCC ID: VT7CP6. model: CP7,CP5 is electrically identical with the model: CP6 which was tested by BACL with the same electromagnetic emissions and electromagnetic compatibility characteristics. A description of the differences between those models and that are declared similar are as follows: They are the same product, and just the different model name, the rest are the same. Please contact me should there be need for any additional clarification or information. Best Regards, Signature: Printed Name: Shen Yue Title: Engineer