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User Guide Ceiling AP Series www.tendacn.com Features available in the AP may vary by model and software version. All images, steps, and descriptions in this guide are only examples and may not reflect your actual AP experience. i Document Version: V2.0 Copyright statement ©2024-2026 Shenzhen Tenda Technology Co., Ltd. All rights reserved. is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Copyright of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the prior written permission of Shenzhen Tenda Technology Co., Ltd. Disclaimer Pictures, images and product specifications herein are for references only. To improve internal design, operational function, and/or reliability, Tenda reserves the right to make changes to the products without obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute a warranty of any kind, express or implied. ii Document Version: V2.0 Preface This guide describes how to configure each feature of the following Tenda ceiling APs. − i23 − i24 − i26 − i27 − i29 − i33 − i36 Features available in the AP may vary by model and software version. All images, steps, and descriptions in this guide are only examples and may not reflect your actual AP experience. In this guide, unless otherwise specified, all screenshots are taken from i36 V1.0. Conventions The typographical elements that may be found in this document are defined as follows. Item Presentation Example Cascading menus > Navigate to System > Live Users. UI control Bold On the Policy page, click the OK button. Parameter and value Bold Set User Name to Tom. Variable Italic Format: XX:XX:XX:XX:XX:XX The symbols that may be found in this document are defined as follows. Symbol Meaning This format is used to highlight information of importance or special interest. Ignoring this type of note may result in ineffective configurations, loss of data or damage to device. This format is used to highlight a procedure that will save time or resources. iii Document Version: V2.0 More information and support Visit www.tendacn.com and search for the product model to get your questions answered and get the latest documents. Revision history Tenda is constantly searching for ways to improve its products and documentation. The following table indicates any changes that might have been made since the user guide was first published. Version Date Description V2.0 2026.01.10 Adjusted the document structure and optimized sentence expression. V1.0 – V1.3 2024.04 – 2025.05 Historical versions. iv Document Version: V2.0 Contents Getting started with AP 1 1.1 Perform quick setup wizard 1 1.2 Set the working mode of the AP 2 Login and logout 9 2.1 Log in to the web UI 9 2.2 Log out of the web UI 10 2.3 View the layout of the web UI 11 2.4 Use common buttons 12 Manage internet settings 13 3.1 Configure LAN settings 13 3.2 Configure management IP 16 3.3 Use the AP as a DHCP server 17 Manage wireless settings 20 4.1 Configure SSID settings 20 4.2 Configure radio frequency 39 4.3 Optimize radio frequency 43 4.4 Configure load balancing 48 4.5 Configure frequency analysis 51 4.6 Configure roaming settings 53 4.7 Enable client type identification function 54 4.8 Configure broadcast and multicast packet control 55 4.9 Use the AP as a virtual controller 55 Control internet access 57 5.1 Add devices to the blocklist 57 5.2 Add devices to the whitelist 59 5.3 Remove devices from the blocklist/whitelist 60 5.4 Control internet access speed 60 5.5 Control internet usage time 62 Maintain and monitor network 65 6.1 View system status 65 6.2 View wireless status 67 6.3 View traffic statistics 68 6.4 View client list 69 v Document Version: V2.0 6.5 View system log 70 6.6 Diagnose the network 71 6.7 Configure uplink detection 72 6.8 Control LED indicator 74 6.9 Configure system time 76 6.10 Configure login timeout interval 77 6.11 Change login password 78 6.12 Reboot the AP 79 6.13 Backup and restore 81 6.14 Reset the AP 83 6.15 Upgrade system software 84 6.16 Configure remote web management 86 6.17 Configure cloud maintenance 88 Configure QVLAN 92 Appendixes 96 A.1 Factory default settings 96 A.2 Acronyms & Abbreviations 97 1 Document Version: V2.0 1 Getting started with AP Features available in the AP may vary by model and software version. All images, steps, and descriptions in this guide are only examples and may not reflect your actual AP experience. If you are using the AP for the first time or have restored it to factory settings, and the AP is not managed by any network device or cloud platform, refer to the following instructions to use the AP web quick setup wizard to quickly access the internet via Wi-Fi. For more configuration options through the AP web UI, refer to other chapters of this guide. 1.1 Perform quick setup wizard 1. Log in to the quick setup page of the AP. 1) Connect a Wi-Fi-enabled device (such as a smartphone and a laptop) to the AP’s Wi-Fi network. − Ensure that the internet where the AP is deployed is connected. − If the AP is not managed by any network device or cloud platform, the AP’s Wi-Fi network only has default Wi-Fi names Tenda_XXXXXX and Tenda_XXXXXX_5G (XXXXXX is the last six digits of the MAC address on the bottom label of the AP). − If Unsecured Network prompts on the page, ignore it. 2) After a successful connection, the Wi…
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AX3000 Wi-Fi 6 Ceiling Access Point